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Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Customer Experience Agent to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). As Customer Experience, you will integrate the Customer Care crew and will play a key part in supporting our users , and collaborating closely with the Finance, Sales and Supply crew members across teams to deliver a high-quality work. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat As a central part of our day-to-day operations, your main mission will be to handle customer interactions efficiently , managing service-related issues, complaints, and claims between boat owners and renters. While your work will focus on r esolving tickets and ensuring smooth communication, you will also contribute to maintaining our service quality standards and supporting seasonal team members during the high season. Operations (80%) Low season (October - March) Manage incoming inquiries from boat owners and renters via tickets and phone calls . Provide accurate and timely responses , ensuring issues are properly documented and resolved. Handle routine requests , updates, and follow-ups to maintain a high level of customer satisfaction. High season (April - September) Act as an escalation point for complex or urgent cases , managing communication via email (80%) and phone (20%) . Mediate disputes between boat owners and renters, investigating claims and negotiating fair solutions in line with Click&Boat’s terms and conditions . Manage critical cases such as last-minute cancellations, service complaints, or boat damage , ensuring efficient resolution and clear communication between all parties. Report recurring issues or feedback to help improve our internal processes and overall service quality. Internal process analysis and update (10%) Prepare for high-season operations by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes. Identify opportunities for product and process improvements , creating reports on user feedback and system bugs to support development teams. Collaborate with cross-functional teams to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times Contribute to seasonal operations by helping prepare training materials, supporting onboarding sessions, and assisting temporary staff during the high season Coaching and Quality Review (10%) During high season (April-September), guide and support seasonal employees, conducting quality reviews and leading training sessions to uphold service excellence 🧭 What you bring aboard We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service. Language Skills: Bilingual in French and fluent in English. Customer Experience: 1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts. Solution-Oriented: Comfortable handling challenging situations and finding creative resolutions. Time Management Skills: Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment. Organized and Flexible: Thrives in a dynamic environment, especially during high-season periods with weekend shifts. Process-oriented and methodical: enjoys following structured workflows and continuously improving efficiency in daily operations. Queue management mindset: takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved 🌊 Bonus points (great to have, never a dealbreaker) Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German). Passion for Boating: An interest in boating or a connection to our industry is a bonus! 🗺 The hiring journey Intro call with Talent Acquisition Case Study Interview with your future manager Interview with the Head of Customer Care We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 🌴 5 additional days off; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 💪 Gym partnerships (Wellhub); 🚤 Boat licence offered and exclusive discounts on your next boat trips; 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Full-time, permanent. 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Remote - Europe Time Zones; Portugal; Serbia; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management. This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value. The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals. WHAT YOU’LL BE DOING — Product Strategy & Roadmap - Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product - Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs - Translate signals from clients, Sales, CS, and the market into product priorities — End-to-End Product Development - Lead discovery: client research and data analysis - Define the product vision for each initiative you work on from high-level concept to details - Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design) - Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery — Adoption & Go-To-Market - Partner with Product Marketing on feature positioning and launch communication - Work with CS to drive adoption among enterprise clients - Define product UX copy (tooltips, banners, onboarding) - Track adoption and iterate based on data — Cross-Functional Leadership - Work in tight alignment with GTM teams (Sales, CS, Marketing) - Ensure the product supports Sales in closing and CS in expanding accounts - Represent your area with internal and external stakeholders ABOUT YOU - 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products - Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world - Experience working on ML products is a plus - Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics - Ability to extract insights and make decisions even with imperfect data or analytics setup - Solid understanding of A/B testing, incrementality, and optimization logic - Proven ability to connect product decisions to business outcomes (revenue, retention, expansion) - Experience writing clear, structured PRDs for cross-functional teams - Strong prioritization skills, balancing data, business context, and stakeholder input - End-to-end ownership mindset — from discovery through delivery to adoption - Comfortable operating in ambiguity and resource-constrained environments - Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus - Ability to align Engineering, Sales, CS, and Marketing without direct authority - Strong communication skills (written and verbal) - Fluent English (B2+) WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: Tokyo Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. How you'll make an impact - Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology - Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support - Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) - Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support - Interact with the Product teams to pinpoint improvement ideas - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers - Maintain/update existing libraries/plugins used in integrations Qualifications - 5+ years of development or technical support experience in a Tech/FinTech company - Have payments experience would be advantageous - Understanding of API, REST, webhooks and logs is required - Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# - Experience with Node.js, React is a plus - Knowledge in iOS/Android is a plus - Excellent communication skills, ability to build and maintain strong relationships - Ability to work in a customer-focused and target-driven environment - Good in speaking and writing in both English and Japanese Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the player experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Senior Visual Design Artist on the global Publishing team for League of Legends: Wild Rift , you will help introduce the game to players, shaping how this game shows up in the world, how players experience it, and how the brand and live service evolve over time. You will serve as both a hands-on craft master and a strategic creative leader for Wild Rift Publishing, brand marketing, and player community experiences. In this role, you will define and execute the global visual identity for Wild Rift while driving community-centric art initiatives that deeply resonate with players and gamer culture. You will lead cross-disciplinary art teams, direct external agencies and vendors, and collaborate closely with Creative Directors, Brand Managers, and Game Teams. Success in this role requires a blend of exceptional visual design craft, player empathy, technical pipeline understanding, and a passion for fostering an active presence within the global gaming and creative community. You will report into the Manager, Content Production of the team. Responsibilities: Global Art Direction & Vision: Define, evolve, and drive the high-level artistic vision and visual style for Wild Rift publishing campaigns, moments, and product features. Brand Guardianship & Craft Execution: Design, implement, and maintain the holistic visual identity, typography, brand guidelines, and brand kits, ensuring strict adherence and high quality across all global internal and external partners. Community & Social Art Strategy: Shape player-centric art direction and creative collateral tailored for social media platforms, community hubs, player activations, and game culture to drive engagement and celebrate fandoms. Vendor & Agency Leadership: Lead RFPs, onboard external partners, and manage relationships with external design studios, illustrators, and creative agencies, providing actionable feedback to elevate deliverable quality. Cross-Disciplinary & Production Collaboration: Partner with Creative Directors, Brand Managers, and teams across Motion Graphics, Illustration, Narrative, and Animation to ensure visual consistency, healthy development pace, and transparent delivery tracking. Pipeline, Quality & Performance Control: Review final delivery assets to guarantee visual excellence, IP cohesion with the League of Legends universe, and compliance with technical performance targets across mobile, web, and social channels. Resource & Industry Leadership: Determine required art resources and timelines, help define visual storytelling standards, and participate in recruiting top talent while building an industry presence for the discipline. Required Qualifications: 8+ Years of Experience in visual design, publishing, or art direction within the games, entertainment, tech, or advertising industries, with proven leadership across multidisciplinary teams. Expert Craft Mastery: Demonstrated expertise in brand development, visual design systems, typography, key visuals, and game marketing trends. Tool Proficiency: Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Miro, and modern presentation tools. Production Process Knowledge: Deep understanding of the end-to-end creative development pipeline, including illustration, concept design, 2D/CG production, and animation. Strategic & Communication Skills: Ability to navigate ambiguity, provide clear strategic rationale for creative decisions, and continuously self-educate on marketing innovations. Language: Fluent in spoken and written English and Mandarin. Desired Qualifications: Riot IP Knowledge: Deep familiarity with the League of Legends universe and related Riot IPs (Teamfight Tactics, Valorant, etc.). Social & Community Design Focus: Active member of the creative craft community with a passion for gamer culture, player empathy, and designing for social platforms, community activations, and content creators. 3D Pipeline & Visual Development Knowledge: Understanding of 3D art workflows (posing, lighting, compositing) and world-building for games, film, or animation. Multi-Platform UX Knowledge: User experience familiarity across web, mobile, television, and film media platforms. End-to-End Campaign Ownership: Track record of owning projects from initial ideation through to final delivery, localization, and cross-team communication. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Game Designer, you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity help craft in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to create and iterate player-focused designs that will delight millions around the world. As a Senior Game Designer (Level Design) on the Unpublished R&D Product team, you will create and refine gameplay spaces that support compelling player experiences. You will partner with designers, artists, and engineers to translate design goals into playable environments, using rapid prototyping, playtesting, and iteration to evaluate and improve your work. You will contribute to an evolving development environment where experimentation and cross-disciplinary collaboration drive high-quality design outcomes. You will report into the Game Director of the team. Responsibilities: Rapidly build and iterate gameplay spaces and environments through hands-on implementation. Tune player navigation, progression, and spatial flow to support player-focused design goals. Establish and promote level design best practices that support future development work. Develop multiple design solutions while clearly communicating trade-offs and implementation considerations. Utilize rapid prototyping and playtesting to validate design solutions. Produce clear design documentation that can be understood and implemented across disciplines. Collaborate with designers, artists, engineers, and other partners to deliver cohesive player experiences. Incorporate playtest findings and feedback to continuously improve level design outcomes. Required Qualifications: 8+ years of professional experience in level design. Demonstrated excellence in level design through shipped titles or equivalent professional work. Demonstrated proficiency building levels using an established game engine. Experience using environments to guide player progression, support gameplay systems, improve navigation, and enhance player experiences. Experience applying player-centered level design principles through iterative development practices. Fluency in Mandarin Chinese. Desired Qualifications: Experience leading level design efforts. Experience supporting a live game or live service product. Significant proficiency (3+ years) using Unreal Engine. Fluency in spoken and written English. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Game Designer , you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity help craft in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to create and iterate player-focused designs that will delight millions around the world. As a Senior Game Designer, Combat on the Unpublished R&D Product team, you will design, prototype, and refine engaging player experiences through creative problem-solving and thoughtful game design. You will translate high-level creative goals into actionable design solutions, collaborating closely with cross-functional teams to develop and iterate on high-quality game content. You will apply your design expertise and player insights to establish best practices, address design challenges, and deliver cohesive player experiences. You will report into the Game Director of the team. Responsibilities: Design, prototype, and iterate on gameplay experiences and systems, ensuring high standards of quality, clarity, and player engagement. Explore innovative game design approaches, evaluate potential solutions, and articulate trade-offs and risks. Establish design principles, best practices, and workflows to support consistent quality and efficient development. Utilize rapid prototyping, playtesting, and feedback to evaluate and improve design solutions. Create clear design documentation that can be evaluated and implemented by cross-functional partners. Collaborate with game design and other disciplines to align on design goals, address challenges, and continuously improve the player experience. Required Qualifications: 8+ years of professional experience in game design. Strong understanding of game design principles, player experience, and gameplay systems. 3+ years of experience with Unreal Engine, including Blueprint or equivalent development tools. Demonstrated ability to design and iterate on complex gameplay systems with consideration for player impact and overall experience. Ability to translate ambiguous design challenges into clear, actionable solutions and execute independently. Experience collaborating with cross-functional teams throughout the game development process. Fluency in Mandarin Chinese. Desired Qualifications: Experience leading game design initiatives or providing design direction within a development team. Experience working on live games or supporting ongoing game development. Experience with early-stage game development, including rapid prototyping, experimentation, and iterative design. Hands-on experience with scripting or implementing gameplay content using game development tools. Fluency in written and spoken English. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Location: Hong Kong We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the Team Quality Assurance & Regulatory Affairs Job Overview Quality is Hasbro’s top priority, with a focus on building consumer trust and brand confidence by ensuring all products are safe, compliant, and reliable. Reporting to the Regulatory & Lab Management team, the QA Engineer will support the implementation of product safety, physical and mechanical, and labeling requirements across APAC as well as other key markets, including the EU and US. The role is responsible for assessing the impact of regulatory changes, updating Hasbro specifications, providing clear guidance to stakeholders and vendors, and aligning laboratory testing requirements accordingly. In addition, the QA Engineer will serve as a key technical partner to cross-functional teams, including Packaging, Product Development, Product Quality, Sourcing, Legal, as well as external vendors and third-party laboratories, to ensure regulatory compliance and product quality throughout the development process. Location and Work Arrangement This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Provide technical guidance on physical/mechanical product safety requirements and applicable toy and consumer product standards; support investigation and resolution of physical/mechanical testing and compliance questions Monitor the regulatory landscape on product safety and labeling requirements across APAC, EU and US, and provide timely updates to internal teams Assess new or revised regulatory requirements for product, labeling, testing and specification impacts; coordinate implementation plans, technical interpretations and effective-date readiness with relevant stakeholders Support Packaging and product teams on regional safety labeling, warnings, age grading and mandatory markings; review or coordinate resolution of label compliance questions before production release Draft, review and revise Hasbro specifications, policies, test requirements and technical guidance in response to regulatory changes Develop or coordinate product-specific and ODM testing protocols with internal teams and approved third-party laboratories Liaise with approved third-party laboratories to align technical interpretations, testing protocols, methods and implementation requirements; resolve differences in laboratory interpretation through documented technical assessment Provide timely, documented technical guidance on regulatory, physical/mechanical, testing and labeling enquiries from internal and external stakeholders Maintain controlled records of regulatory assessments, technical decisions and implementation status What You'll Bring Bachelor or higher degree in Engineering, Applied Science, Chemistry, Materials Science or a related technical discipline 3 years or more relevant experience in product safety, toy testing, regulatory compliance, quality assurance or an accredited third-party laboratory Good working knowledge of international toy safety regulations and physical/mechanical testing standards (e.g. ASTM F963, EN 71, ISO 8124); knowledge of labeling requirements is an advantage Experience interpreting regulatory or standard changes and converting them into practical product, testing, specification or labeling requirements Experience coordinating with third-party laboratories, product development teams, vendors or manufacturing partners Strong technical writing, analytical, stakeholder management and problem-solving skills; attention to detail and able to work independently Good command of written and spoken English; proficiency in Cantonese and/or Mandarin is an advantage Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Dallas Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed. This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows. WHAT YOU'LL DO - Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing - Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene - Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders - Act as a frontline support resource for SFDC and CPQ-related questions from Sales - Assist with CRM and CPQ enhancements, including: - gathering and drafting business requirements - supporting user acceptance testing (UAT) and QA - helping roll out new workflows, fields, or guardrails - Contribute to sales and deal desk enablement, including documentation, process guides, and training support - Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement WHAT YOU HAVE - 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management - Strong attention to detail and comfort working with complex deal structures - Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows - Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar) - Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts - Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders - Comfortable operating in a fast-paced, evolving environment where processes are still being defined COMPENSATION $108,300 - $148,950 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Chicago Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed. This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows. WHAT YOU'LL DO - Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing - Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene - Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders - Act as a frontline support resource for SFDC and CPQ-related questions from Sales - Assist with CRM and CPQ enhancements, including: - gathering and drafting business requirements - supporting user acceptance testing (UAT) and QA - helping roll out new workflows, fields, or guardrails - Contribute to sales and deal desk enablement, including documentation, process guides, and training support - Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement WHAT YOU HAVE - 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management - Strong attention to detail and comfort working with complex deal structures - Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows - Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar) - Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts - Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders - Comfortable operating in a fast-paced, evolving environment where processes are still being defined COMPENSATION $108,300 - $148,950 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Singapore; Australia Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do - Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback - Become a product expert and help customers use Linear to drive business outcomes - Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts - Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product What we're looking for - 5+ years relevant work experience in a technical customer-facing role - SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment - Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively - Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively - Previous experience working with product + engineering teams and/or developer tools is preferred What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - Read Me https://linear.app/readme a story about our mission - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post - How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team - Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a highly resourceful, detail-oriented, and execution-focused Program Manager to drive a broad portfolio of Customer Engagement initiatives spanning events, executive engagement, loyalty programs, and strategic projects. This is a highly cross-functional role for someone who thrives in fast-moving environments, can flex across multiple priorities, and enjoys turning ambitious ideas into well-executed programs. You’ll partner closely with Marketing, Sales, Customer Success, and external stakeholders to drive projects from initial concept through planning, execution, and delivery. The ideal candidate is an exceptional project manager and strong customer marketing generalist who brings structure to ambiguity, navigates complex stakeholder relationships, and takes genuine ownership of outcomes. Someone who is meticulous about the details, anticipates what needs to happen next, and can confidently drive multiple projects forward without losing sight of the bigger picture. WHAT YOU'LL DO Program Management & Cross-Functional Execution - Own end-to-end delivery of multiple concurrent initiatives, translating strategic objectives into detailed project plans with clear milestones, owners, timelines, dependencies, and deliverables. - Drive alignment and accountability across cross-functional stakeholders, proactively managing competing priorities, identifying risks, resolving blockers, and ensuring nothing falls through the cracks. - Lead projects, tracking, and documentation across the broader team, often building the operational framework for initiatives without an existing playbook. Customer Marketing & Experiences - Lead planning and execution of customer-facing programs, activations, and strategic partnerships. - Help develop, launch, and operationalize new customer loyalty, recognition, gifting, and engagement initiatives. - Manage program logistics, budgets, vendors, external partners, and production to deliver high-quality experiences. Strategic Initiatives & Program Operations - Drive execution of research and thought leadership initiatives, coordinating internal teams, external partners, timelines, and deliverables. - Own internal customer engagement initiatives, including customer participation in advocacy activities. - Establish scalable project management processes, trackers, workflows, and reporting to improve visibility, accountability, and operational efficiency as the function grows. QUALIFICATIONS - 5–8+ years of experience in customer marketing, program management, experiential marketing, strategic operations, or related roles, ideally at a high-growth SaaS or technology company. - Exceptional project management and organizational skills, with demonstrated ability to independently own and deliver complex, multi-stakeholder initiatives from inception through completion. - Strong cross-functional leadership and stakeholder management skills, with the ability to influence without direct authority and work effectively with senior internal and external stakeholders. - High ownership, sound judgment, and a bias toward action. You anticipate challenges, proactively solve problems, and can be trusted to drive projects forward with minimal oversight. - Familiarity with tools such as Notion, Asana, Airtable, or similar project management platforms. COMPENSATION $136,000 - $187,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Niger Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The National Malaria Control Program (NMCP) is responsible for the national coordination of malaria prevention, case management, and malaria supply chain activities in Niger. In recent years, the national supply chain management system has undergone significant evolution, characterized by: The progressive strengthening of quantification and supply planning mechanisms; The increasing use of logistics data from DHIS2; The progressive strengthening of the Quantification Analytics Tool (QAT) as the national reference tool for supply forecasting and planning; The gradual transition to a national electronic Logistics Management Information System (eLMIS) based on Open mSupply; The progressive development of a district-led last-mile distribution model; The growing need for advanced analysis of logistics data to improve the continuous availability of commodities. In this context, the NMCP seeks to sustainably strengthen its institutional capacities in the areas of: Logistics data analysis; Data validation and triangulation; Supply forecasting and planning; Supply chain performance management; Stockout risk anticipation; Use of digital logistics management tools; Monitoring of warehousing and distribution performance; Pharmaceutical waste management. To support this transition, the NMCP wishes to benefit from technical support through the recruitment of a Technical Expert in Logistics Intelligence, forecasting, and Supply Chain Performance. The goal is to sustainably strengthen national capacities, not to create functional dependency on external expertise. The Advisor will support the NMCP in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities General Objective Support the NMCP in strengthening its institutional capacities in logistics intelligence, quantification, data analysis, and supply chain performance management to sustainably improve the availability of malaria commodities. Specific Objectives: The Advisor  shall contribute to: Strengthening the strategic use of logistics data for decision-making. Supporting the institutionalization of QAT as the national reference tool for supply forecasting and planning. Developing mechanisms for validation, triangulation, and quality control of logistics data. Strengthening the NMCP's capacity to develop early warning systems and stockout anticipation mechanisms. Supporting the monitoring of warehousing and distribution performance carried out by National Office of Pharmaceutical Products and Chemicals (ONPPC). Developing supply chain performance dashboards and indicators. Supporting the NMCP in monitoring pharmaceutical waste management. Sustainably strengthening the technical capacities of national teams through skills transfer and process formalization. Nature and Principles of Position The position is structured around: Strengthening institutional capacities; Transferring skills; Developing sustainable tools and mechanisms; Providing analytical and strategic support. The position does not constitute a permanent organic function within the NMCP and is not intended to replace the statutory or hierarchical responsibilities of national staff. The Advisor shall: Not hold any hierarchical authority over NMCP staff; Not replace NMCP human resources; Not exercise the program's sovereign (regalian) functions; Act within a framework of technical support, accompaniment, systems structuring, and skills transfer. The Advisor will work closely with: The NMCP's Supply and Stock Management (GAS) team; The NMCP pharmacist; The NMCP monitoring and evaluation teams; The Directorate of Pharmacy, Medicine, and Traditional Medicine (DPH/MT); ONPPC; Technical and financial partners. Main Responsibilities: Logistics Data Governance and Analytical Intelligence Support the NMCP in analyzing and leveraging logistics data from DHIS2 and eLMIS/Open mSupply as it is progressively deployed, as well as planning tools; Develop cross-validation mechanisms for logistics data; Support the identification and correction of data inconsistencies; Develop Analytical Dashboards and Visualization Tools Strengthen the NMCP's capacity to analyze consumption trends and stockout risks; Develop early warning mechanisms; Support the analysis of district emergency orders; Develop logistics performance indicators. The Advisor shall build on work already carried out regarding: DHIS2 data completeness (and eLMIS data as it is progressively deployed); The identification and correction of inconsistencies; Monthly stockout monitoring; Analysis of district performance in their capacity for regular monthly resupply of health facilities. Quantification and Institutionalization of QAT Support the NMCP in the advanced use of QAT (particularly as new features are rolled out); Contribute to establishing QAT as the national reference tool for supply forecasts and plans; Progressively reduce reliance on parallel Excel files; Develop and formalize Standard Operating Procedures (SOPs) related to QAT use; Support quantification exercises; Strengthen the integration of logistics data into forecasting exercises; Contribute to harmonizing tools used by partners. Contribute to aligning the NMCP with the national vision of an integrated supply forecasting and planning system. Warehousing and Distribution Performance In collaboration with ONPPC and relevant structures, the Advisor shall: Develop performance indicators for the warehousing and distribution of malaria control commodities to ensure their continued compliance; Support the development of dashboards to monitor these performance indicators; Analyze distribution timelines and service levels; Monitor availability and logistics quality indicators; Identify operational bottlenecks; Propose corrective measures; Support the monitoring of good inventory management and storage practices. Logistics Risk Management Develop a supply chain risk register; Identify critical supply-related risks; Support the development of mitigation plans; Develop alert thresholds and escalation mechanisms; Strengthen the NMCP's capacity to anticipate stockouts; Contribute to the development of forward-looking analyses and contingency scenarios. Pharmaceutical Waste Management Support the NMCP in monitoring pharmaceutical waste management; Develop tools for tracking expired or damaged products; Contribute to monitoring activities related to incinerators funded by the Global Fund; Support the documentation and traceability of product destruction activities Develop SOPs and tracking tools related to Unusable Pharmaceutical Products (PPI). Capacity Building and Skills Transfer Provide technical coaching to NMCP teams (GAS and M&E for logistics data); Develop SOPs, guides, and standardized tools; Support the formalization of processes; Organize skills transfer sessions; Contribute to the progressive empowerment of national teams; Document achievements and institutionalized mechanisms. Expected Deliverables Logistics data governance SOPs; QAT usage SOPs; A RACI matrix for the malaria control commodity supply chain; Supply chain performance dashboards; Early warning mechanisms; Data validation and triangulation tools; A supply chain risk register; Pharmaceutical waste management monitoring tools; Plans for evaluating and strengthening GAS competencies within the NMCP; Monthly (bullet) and quarterly (narrative) activity reports. Expected Results Through this support, the NMCP aims to achieve: A sustainable improvement in the quality of logistics data; Improved capacity to anticipate stockouts; The institutionalization of QAT as the sole source for logistics data management; The development of a data-driven management culture; Strengthened monitoring of supply chain performance; Improved visibility of logistics risks; The progressive strengthening of national technical autonomy; A successful transition to a national eLMIS system based on Open mSupply. Supervisory Arrangements The Advisor shall be: Administratively recruited and evaluated by the implementing partner; Technically supervised by the NMCP Coordinator; Functionally integrated into the Supply and Stock Management (GAS) team. Technical priorities and work plans will be jointly validated by the NMCP and the implementing partner. REPORTING : The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Qualifications Advanced university degree in pharmacy, with experience in public health, supply chain management, health logistics, or a related field; A complementary Master's-level degree in supply chain management, health logistics, public health, health systems, or a related field is strongly desired; Specialized training in public health Supply Chain Management is a significant asset; Minimum of 10 years of experience in public health supply chain management; Proven experience in supply quantification and planning; Demonstrated experience using QAT or similar forecasting and supply planning tools; Experience in analyzing and leveraging logistics data; Experience using DHIS2, eLMIS, or other logistics information systems; Proven experience developing analytical tools, dashboards, and performance monitoring mechanisms; Experience collaborating with U.S. Government–funded partners and projects strongly desired; Experience on U.S. Government–funded projects is a major asset; Experience in pharmaceutical waste management desired. Excellent command of logistics management systems; Strong analytical capacity; Good command of data analysis and visualization tools; Excellent understanding of quantification mechanisms; Good understanding of early warning systems; Ability to develop SOPs, standardized tools, and institutional mechanisms; Ability to work within a matrix reporting environment; Strong capacity for institutional collaboration; High sense of ethics and confidentiality; Ability to work in a support role rather than a substitutive one; Ability to transfer skills and support national teams. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with go-to-market and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions. This role owns the legal research side of that work. You will source, evaluate, and negotiate access to the legal research content our products are built on and connected to, across both primary and secondary sources. You will quarterback these deals from identification and evaluation through negotiation and product integration. Legal content is a difficult market to work in. Rights are fragmented, licensing terms are idiosyncratic. We are looking for someone who already understands that terrain, either because they practiced and relied on these materials every day, or because they sat on the other side of the table building and licensing them. You will work closely with senior stakeholders across product, engineering, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes. Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and execute a strategic plan for legal content and data partnerships, aligned with Harvey's overall product and GTM strategy. - Independently identify, evaluate, and establish a range of partnerships with legal content and data providers. - Assess corpora on the merits: jurisdictional coverage, historical depth, update cadence, editorial enhancements, metadata quality, and what rights actually come with the data. - Negotiate complex licensing agreements, ensuring mutually beneficial terms and alignment with company goals. - Conduct quantitative analysis, create business cases, and present them to executives. - Collaborate closely with product, engineering, finance, legal and GTM teams to oversee the successful integration of new content sources into the product. - Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives. - Operate autonomously, being both a proactive executor and strategic thinker at Harvey pace. WHAT YOU HAVE - You practiced law in the United States, or you helped build the tools lawyers practice with. We have a strong preference for litigators who have real fluency in the legal research corpus. Experience working in business development, product, or corporate development is a strong plus. - Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets. - Experience collaborating with product teams to develop and distribute new technology solutions. - Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals. - Demonstrated passion for Harvey's mission and a strong understanding of AI and its potential applications in knowledge work. - Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. COMPENSATION $240,000 - $260,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team leads Harvey's partnerships with the cloud hyperscalers, frontier AI labs, inference providers, data suppliers, and emerging open source ecosystem. These are multi-dimensional relationships: the same companies we build with are also the ones we build on and go to market alongside. Our work spans commercial deal structuring, co-selling, co-development, and co-marketing, working cross-functionally with Finance, Research, Product, Sales, Marketing, and other teams across the company. As a member of the Cloud & AI team, you will help drive strategic partner initiatives and engagement ranging from new model releases and product launch announcements to commercial agreements and co-marketing campaigns, and own the tactical execution that follows: activating commercial marketplaces, unlocking channel GTM opportunities, accelerating field enablement, and supporting day-to-day requests. It is a unique opportunity that gives you a front row seat to how fast-growing AI companies work together to drive mutual growth. This is a zero to one builder role on a team that will grow alongside the partner portfolio. You will be tasked with working across a wide range of programs and initiatives, including standing up new operational processes and ongoing partner reporting. Much of what this role touches does not have a defined playbook yet. The ideal candidate is a strong operator who can bring structure to complex partnerships, move comfortably between strategic work and hands-on execution, and build programs that scale as the team grows. WHAT YOU'LL DO PARTNER RELATIONSHIP & COMMERCIAL MANAGEMENT - Serve as a go-to resource for multiple cloud, frontier lab, and inference & data partners, and act as a consistent point of contact across internal and external teams - Run regular partner business reviews and joint planning sessions, including quarterly goal setting and executive involvement - Support commercial negotiations, including business case development and deal structuring, working closely with Finance, Product, and Research through to signature - Track partner activity, program performance, and progress against joint plans, and provide clear updates to stakeholders JOINT GO-TO-MARKET & CO-SELLING - Run the co-sell motion with select partners: drive partner-sourced and partner-influenced revenue by designing plays that build momentum with field teams (account mapping, deal registration, pipeline reviews, and alignment with Harvey's sales org) - Activate and operate Harvey's presence on commercial cloud marketplaces, including listings, private offers, and the operational workflows behind them - Support Harvey's sales team on individual partner-supported opportunities by bringing in the right partner contacts, unlocking partner resources, and clearing blockers - Build enablement materials for both sides: partner-facing Harvey narratives, and internal guides on how to sell with each partner CO-DEVELOPMENT & CO-MARKETING - Coordinate joint technical programs with partners, connecting Harvey's Research and Product teams with their counterparts and keeping feedback moving in both directions - Support product launch co-announcements, lining up timing, messaging, and approvals across Harvey Marketing and partner communications teams - Launch joint marketing programs with partners: case studies, webinars, events, and co-branded content - Maximize Harvey's standing in partner programs to unlock funding, technical resources, and go-to-market support BUILDING THE FUNCTION - Contribute to the operational foundation of the team, including portfolio tracking, partner plans, pipeline reporting, and regular reporting cadences with leadership - Develop repeatable processes and internal frameworks for how partnerships are evaluated, launched, and reviewed, so that programs stay scalable as the team grows - Keep internal teams across Sales, Product, Research, Marketing, and Finance current on partner activity through regular updates and business reviews - Take on new scope as the partner portfolio and the team expand over time WHAT YOU HAVE - 5+ years of professional experience in partnerships, alliances, sales, business development or corporate development, ideally at a high-growth company where programs were in their infancy and the partner motion was still being built - Experience structuring or managing complex alliances or partnerships, including commercial negotiations - Experience or knowledge of commercial marketplaces, including listings, private offers, and deal transaction mechanics - Track record of sourcing or influencing revenue through partner channels, ideally with ownership of a pipeline or revenue target - Experience across co-selling, co-marketing, and co-development, with a feel for the nuanced dynamics of partners who are suppliers, channels, and product enablers - Understanding of the AI ecosystem: the major cloud providers and frontier labs, how models are served and priced, and the emerging players across each market - Strong program management skills, including the ability to manage multiple workstreams, establish clear owners and timelines, and lead initial ideation through execution - Excellent written and verbal communication skills with the ability to synthesize complex information and communicate clear recommendations to executives - Comfort with ambiguity and a bias toward building when there's no existing process to follow, and the ability to influence without authority across teams COMPENSATION $200,000 - $275,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible. We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization. The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love. This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth. WHAT YOU'LL DO - Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow. - Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work. - Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults. - Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems. - Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary. - Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform. - Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production. - Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship. - Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work. - Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption. WHAT YOU HAVE - 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems. - Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance. - Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need. - The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable. - A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution. - Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build. - Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production. - Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout. - Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in. COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible. We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization. The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love. This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth. WHAT YOU'LL DO - Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow. - Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work. - Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults. - Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems. - Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary. - Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform. - Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production. - Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship. - Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work. - Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption. WHAT YOU HAVE - 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems. - Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance. - Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need. - The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable. - A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution. - Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build. - Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production. - Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout. - Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in. COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States Keller Executive Search is recruiting an E-Commerce Growth Manager for a client in the consumer commerce sector. This fully remote role will lead direct-to-consumer e-commerce growth, with a strong focus on Shopify performance, conversion optimization, customer acquisition, and retention. The successful candidate will take an analytical, commercial approach to the complete online customer journey. Working across marketing, creative, merchandising, operations, and technical functions, they will translate customer and performance data into initiatives that improve traffic quality, conversion, average order value, repeat purchases, and sustainable revenue growth. This opportunity suits a hands-on e-commerce professional who can balance strategy with execution, prioritize high-impact opportunities, and establish a disciplined approach to testing, measurement, and reporting. Key Responsibilities Own the e-commerce growth roadmap and translate commercial objectives into measurable initiatives. Manage and optimize the Shopify storefront, including merchandising, landing pages, promotions, integrations, and customer journeys. Analyze traffic, conversion, revenue, average order value, acquisition costs, retention, and customer lifetime value. Develop and run structured conversion rate optimization and A/B testing programs. Partner with marketing teams to improve paid acquisition, organic, email, SMS, and lifecycle channel performance. Identify opportunities to increase repeat purchases, cross-selling, retention, and customer lifetime value. Coordinate with creative, merchandising, operations, and technical partners to deliver growth initiatives. Build dashboards, forecasts, and performance reports for stakeholders. Evaluate emerging e-commerce trends, platform capabilities, tools, and customer behavior. Requirements Essential At least 5 years of experience in e-commerce, digital growth, performance marketing, or a closely related commercial role. At least 2 years of hands-on experience managing or optimizing a Shopify-based store. Demonstrated experience driving measurable growth in a direct-to-consumer e-commerce environment. Strong knowledge of conversion rate optimization, experimentation, digital acquisition, merchandising, and retention. Ability to interpret web analytics, channel data, customer behavior, and commercial performance metrics. Experience working cross-functionally with marketing, creative, operations, and technical stakeholders. Strong project management, communication, prioritization, and problem-solving skills. Authorization to work in the United States. Preferred Experience with Shopify Plus or a comparable enterprise e-commerce environment. Familiarity with e-commerce analytics, attribution, email marketing, customer relationship management, and personalization tools. Experience managing external agencies, developers, freelancers, or technology vendors. Working knowledge of e-commerce integrations, site performance, and user experience principles. Basic familiarity with HTML, CSS, or Shopify Liquid. Ideal Candidate Profile The ideal candidate is commercially minded, analytical, and comfortable working hands-on. They combine strong Shopify knowledge with disciplined experimentation, clear communication, and the ability to turn data into prioritized actions that produce sustainable growth. Benefits Salary: $100,000-$140,000 base, annually in USD. The package includes no bonus or variable compensation. Permanent, full-time position. Fully remote working arrangement, with no requirement to attend an office. Minimal travel commitment, limited to occasional trips as needed. Agency statement Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit our website Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. 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Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. 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About the Company and the Role Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being. ▸ Named to the Inc. 5000 (2026) , the list of America’s fastest-growing companies ▸ Featured in Forbes, The Times, Tom’s Guide and Real Simple ▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment ▸ Semifinalist of the Digital Health & AI Awards We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us. In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product. We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience. What We’re Looking For 3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter Ability to handle technical requests — from bugs to subscriptions and data source syncing Hands-on experience with AI tools, LLMs, and automation Comfortable working with product, engineering, and AI teams Excellent English skills — both written and verbal — and the ability to write clear, informative messages Solid grasp of user psychology and a knack for solving complex cases Ability to break down complex topics into plain, user-friendly language Tech-savviness and curiosity — you enjoy figuring things out Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues. Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs. What You’ll Do Help users via Intercom, email, app stores, and social media Handle user requests related to subscriptions, data syncing, integrations, and more Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails. Automate workflows using no-code tools like n8n Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR). Our Stack We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly. Intercom ChatGPT, Claude Notion, Confluence Slack Asana Figma Amplitude, Metabase What We Offer Flexible hours & a high-trust culture — we care about results, not clock time Competitive salary, performance-based bonuses, and stock options Access to a therapist & employee support program Health insurance Support for personal learning and development Unlimited vacation policy Culture of openness, honesty, and high standards How to Apply Click Apply for this job and send your application. What happens next: You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way. If we’re a good match, the next steps are: Test assignment Culture Fit interview with HR Technical interview with the hiring manager We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build. Does this sound like you? Send us a message — we read every application and will get back to you.