Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Warsaw, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: São Paulo, Brazil
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
Perplexity is looking for a Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.
You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.
Responsibilities
- Execute the scaled Enterprise customer success strategy developed by leadership
- Manage a portfolio of SMB and Mid-Market customers through a data-informed engagement model
- Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
- Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
- Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
- Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
- Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
- Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
- Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
- Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
Qualifications
- 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
- Experience supporting SMB or Mid-Market customer segments, ideally in a SaaS or AI/productivity tooling environment
- Strong customer judgment with the ability to balance personalized engagement and scalable program execution
- Proven ability to drive adoption, retention, and growth across a book of business
- Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
- Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
- A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
- Ability to work under pressure, thriving in demanding environments
- Ability to work independently and as part of a collaborative team
- Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows
Location: San Francisco; Austin; New York City
Workplace: Hybrid
Perplexity is looking for a Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.
You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.
Responsibilities
- Execute the scaled Enterprise customer success strategy developed by leadership
- Manage a portfolio of SMB and Mid-Market customers through a data-informed engagement model
- Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
- Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
- Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
- Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
- Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
- Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
- Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
- Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
Qualifications
- 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
- Experience supporting SMB or Mid-Market customer segments, ideally in a SaaS or AI/productivity tooling environment
- Strong customer judgment with the ability to balance personalized engagement and scalable program execution
- Proven ability to drive adoption, retention, and growth across a book of business
- Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
- Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
- A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
- Ability to work under pressure, thriving in demanding environments
- Ability to work independently and as part of a collaborative team
- Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows
Location: New York, New York
Workplace: hybrid
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About You
You are proactive, reliable, and enjoy helping people solve problems. You are highly organized, eager to learn, and comfortable supporting both technical and non-technical teams. You enjoy being hands-on, can adapt quickly in a fast-paced environment, and are willing to take ownership of day-to-day operational tasks to help keep the office and systems running smoothly.
Responsibilities
Provide day-to-day IT support for employees across hardware, software, accounts, and access-related issues
Assist with employee onboarding and offboarding, including laptop setup, account provisioning, and equipment management
Troubleshoot basic network, system, printer, conferencing, and office technology issues
Coordinate with internal teams and external vendors on IT-related requests and maintenance
Help manage inventory of laptops, accessories, and office IT equipment
Support company tools and platforms such as Google Workspace, Slack, Zoom, Okta, and related systems
Assist with documenting IT processes, setup guides, and internal procedures
Provide general operational support for office and cross-functional team needs when required
Requirements
Bachelor's Degree in Computer Science, Engineering or related field
2+ years of experience in IT support, help desk, office IT, or a related field preferred
Basic understanding of computer systems, networking, and common SaaS tools
Strong communication and interpersonal skills
Organized, detail-oriented, and responsive
Comfortable working in a fast-paced environment with shifting priorities
Willingness to learn new systems and technologies
Must be based within a reasonable commuting distance of our Manhattan office and able to work onsite as needed
Plus
Located near or able to commute conveniently to our Midtown Manhattan office
Experience supporting macOS environments
Familiarity with Google Workspace, Okta, Slack, Zoom, or MDM tools
Previous experience supporting office operations or employee onboarding processes
Interest in cybersecurity, blockchain, or Web3
Salary: $70,000–$100,000 per year, depending on experience, qualifications, and overall fit for the role.
CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
THE ROLE
This posting covers a single opening on our Wealth Management team that will be leveled as either Senior Advisor or Lead Advisor, based on the candidate's years of experience and professional designations. Both levels share the same core mandate and must-have requirements below.
As a Senior or Lead Advisor on our Wealth Management team, you'll provide comprehensive support to our high net worth clients throughout their journey with us. This position is fully salaried with no commission structure or sales targets. Your performance will be evaluated on a balanced scorecard focused entirely on delivering world-class client experiences.
Client segment by level: Senior Advisors typically support clients with $1MM+ in assets; Lead Advisors typically support clients with $3MM+ in assets. Final leveling and book assignment is based on experience and designations held.
WHAT YOU'LL DO:
- Provide exceptional onboarding experiences for new clients, ensuring a smooth transition to Wealthsimple
- Develop comprehensive financial plans tailored to each client's unique situation and goals
- Create custom investment proposals that align with clients' financial objectives and risk tolerance
- Proactively service client accounts, anticipating needs before they arise
- Maintain regular communication with clients through phone, video, and in-person meetings
- Apply your financial expertise to complex client situations involving corporations, trusts, and estates
- Contribute your insights to improve our service offering and client experience
WHAT YOU BRING:
Required for this role (Quebec):
- Pl. Fin. (Planificateur financier / Financial Planner) designation — required. This is a legally protected professional title in Quebec, jointly overseen by the Institut de planification financière (IPF) https://institutpf.org/en/faq and the Autorité des marchés financiers (AMF) https://lautorite.qc.ca/en/becoming-a-professional/financial-planning. It is legally required in Quebec to practice comprehensive personal financial planning and to use the title.
- Bilingual — French and English required.
- CIM or CFA designation required
- Additional designations including FEA, TEP, CPA, etc. are required for a Lead Advisor
EXPERIENCE (BY LEVEL):
- Senior Advisor: 5+ years of experience in wealth management or financial advisory roles
- Lead Advisor: 10+ years of experience in wealth management or financial advisory roles, specifically working with HNW/UHNW clients
ALSO IMPORTANT:
- CFP or IQFP designation is an asset
- Proven track record of delivering exceptional client service
- Strong financial planning and investment management knowledge
- Excellent communication skills with the ability to explain complex concepts clearly
- Client-first mentality in all aspects of your work
- Passion for helping clients achieve their financial goals
- Technology-minded with the ability to leverage digital tools to enhance client experience
WHY YOU'LL LOVE WORKING HERE
- Purpose-driven role focused on client outcomes rather than sales targets
- Opportunity to challenge industry norms and truly put clients first
- Collaborative team environment with access to cutting-edge fintech tools
- Career growth in a rapidly expanding company
- Competitive salary and benefits package
- Be part of revolutionizing how wealth management services are delivered in Canada
If you're passionate about providing unbiased financial advice and creating exceptional client experiences for high net worth clients in a modern, technology-enabled environment, we'd love to hear from you.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: US - United States
Scopely is looking for a Senior Director of Community to join a new AAA unannounced and groundbreaking title with a popular IP in the United States or Canada on a remote basis!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
As Senior Director of Community, you’ll be focused on leading the community for an exciting, in-development, cross-platform, new F2P Open-World Adventure title with World-Class IP. This means being involved early in the game’s development.
This role requires someone who can bring together the art and science of the modern-day mobile and PC games community, with the ability to support a mobile-first title. A focus on orchestrating the growth, engagement and retention of the community through content, activations and community-driven features to deliver a world-class gaming experience for our players.
What You Will Do
You will play a key role in developing a Community strategy and plan for Community Management, Social Media, and Influencers on an exciting, in-development IP-based new title.
You will be responsible for building out a team to support the game in each of these areas.
You will set strategy, develop tactics, and guide the Community team.
You will play a pivotal role in shaping our game's online presence and fostering meaningful connections with our players. Your passion for gaming and in-depth knowledge of the digital content landscape will drive growth, visibility, and engagement with our brand.
Develop and execute a global community, social, and influencer strategy that aligns with our game’s brand identity and broader marketing goals to drive engagement, retention and advocacy among players.
Establish communication channels and platforms to facilitate ongoing interaction between players, developers, and content creators.
Act as the primary spokesperson for the community, collaborate with cross-functional teams, integrate community feedback into game development processes, and ensure a player-centric approach.
Foster positive interactions and relationships within the community by promoting inclusivity, respect, and collaboration.
Plan and execute community events and promotions to encourage participation and excitement within the community.
Generate original ideas and concepts for content that showcase gameplay, highlight community events, and spotlight player achievements and stories.
Engage with our community across various platforms, including responding to comments, participating in discussions, and amplifying user-generated content.
Utilise analytics tools to track community engagement metrics, sentiment, and social media performance, deriving insights to inform strategies.
Partner with the IP holder to manage and grow the community in a truly authentic way to respect and protect the brand.
What We’re Looking For
10+ years of experience in community management, social media management, & influencer management in the gaming industry.
Strong analytical skills, proficiency in analysing and interpreting community engagement metrics, and the ability to use data to drive decision-making.
Deep understanding of gaming platforms, streaming services, and social media channels relevant to content creators.
Deep understanding of the free-to-play landscape, player behaviour, and understanding of current gaming trends.
Experience managing game communities & influencers.
Experience developing programs that effectively engage different community segments throughout the product lifecycle.
Experience working on games that utilise licensed IP
Track record of developing engaging content and media that augments your community strategy.
Team player - able to effectively engage stakeholders, agencies, partners & community members – able to hear, process, and respond to feedback to produce creative solutions to meet their needs.
Ability to work cross-functionally with Marketing, LiveOps, Production, and Engineering.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$190,000
—
$240,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Florida, North Carolina, South Carolina, New York, New Jersey, Massachusetts
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you!
Job Duties and Responsibilities:
Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer’s business needs.
Present technical knowledge of architectural designs including integration approaches.
Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio’s best practices.
Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams.
Manage customer portfolio of tickets, resolutions, and product enhancement requests.
Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues.
Stay at the forefront of industry trends and challenges and offer Reltio’s customers informed and proactive guidance.
Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction.
Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships.
Advocate for customer needs, translating them into documentation and product enhancement requests.
Deliver the highest quality customer/partner experience and engage in highly technical discussions.
Ability to travel to customer sites upon request.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor’s degree in computer science engineering or similar field of study.
5+ years of experience working in a technical support capacity.
5+ years of experience supporting enterprise products in a SaaS in a customer-facing role.
3+ years of experience with Public Clouds AWS/GCP/Azure and their services.
3+ years of experience with REST APIs and integration tools.
3+ years of experience with on-premise or cloud MDM solutions.
Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc.
Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases.
Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights.
Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies.
Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results.
Excellent communication, problem-solving, risk management, and project management skills.
Skills That Are Nice to Have:
Prior experience working with data products within enterprise space.
Prior experience working with Salesforce, Snowflake, GoogleBigQuery, etc.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$114,000
—
$211,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Austin, United States; Tampa, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities:
As a Customer Success Manager (CSM) at TeamViewer, you will be the trusted advisor to our customers, ensuring they achieve maximum value from our solutions.
You’ll be responsible for building strong relationships, driving adoption and utilization of TeamViewer’s products, and securing customer retention and growth.
You’ll partner closely with customers to understand their business needs, help them achieve their goals, and serve as their advocate within TeamViewer.
Serve as the primary point of contact for assigned customers throughout their lifecycle.
Build and nurture long-term customer relationships to ensure satisfaction, trust, and loyalty.
Drive product adoption by helping customers understand and maximize the value of TeamViewer’s solutions.
Monitor customer health, usage, and engagement to proactively address risks and identify opportunities.
Lead customer onboarding, training, and enablement to ensure smooth product implementation and usage.
Collaborate with Sales, Support, and Product teams to advocate for customer needs and resolve issues quickly.
Identify upsell and cross-sell opportunities and partner with Account Managers to expand customer accounts.
Deliver regular business reviews and insights to demonstrate ROI and reinforce TeamViewer’s value.
Track, analyze, and report on key customer success metrics.
Requirements:
3+ years of experience in Customer Success, Account Management, or a related customer-facing role (preferably in SaaS or software).
Strong communication, relationship management, and presentation skills.
Ability to understand technical concepts and explain them in simple terms.
Proven track record of driving customer adoption, retention, and satisfaction.
Highly organized with strong problem-solving skills and attention to detail.
Ability to analyze customer data to make educated decisions.
Collaborative mindset and experience working cross-functionally.
Comfortable using CRM and customer success tools (e.g., Salesforce, Planhat, or similar).
Ability to travel up to 20% to customers or TeamViewer office locations. This may include but not required to travel outside of the United States
What we offer:
Work location: Hybrid in Tampa, FL or Austin, TX.
Competitive compensation including stock-based options
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Philippines; South Africa; Jamaica; Argentina; Morocco
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing physical therapy and wellness company based in Florida, USA, offering both in-clinic and in-home rehabilitation services. They specialize in physical therapy, injury recovery, sports performance, dry needling, and senior wellness programs. As part of their rapid expansion, they are looking for a highly organized and customer-focused Virtual Assistant / Office Admin to support daily operations and enhance patient experience.
Job Summary
We are looking for a proactive and detail-oriented Virtual Assistant / Office Admin with a healthcare background and strong customer service skills. In this remote role, you will support administrative operations, coordinate patient communication, manage scheduling tasks, and assist the team with day-to-day office processes. This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment and enjoys helping patients receive outstanding service.
Key Responsibilities
Manage patient scheduling, appointment confirmations, and calendar coordination.
Respond to emails, messages, and phone inquiries professionally and promptly.
Assist with administrative tasks including data entry, documentation, and record management.
Support insurance verification and patient intake processes when required.
Maintain accurate patient records and ensure confidentiality standards are followed.
Coordinate with therapists and office staff to streamline workflows and daily operations.
Provide excellent customer support to patients before, during, and after appointments.
Assist with follow-ups, reminders, and general office organization tasks.
Requirements
Previous experience in a healthcare, medical, wellness, or physical therapy setting.
Strong written and verbal English communication skills.
Proven customer service or client-facing experience.
Excellent organizational and multitasking abilities.
Comfortable using scheduling tools, CRMs, Google Workspace, and office software.
High attention to detail and ability to work independently in a remote environment.
Reliable internet connection and a professional remote work setup.
Experience supporting healthcare administration or patient coordination is highly preferred.
Benefits
💰 Competitive salary based on experience and qualifications.
🌎 Fully remote role with long-term growth potential.
🚀 Join a rapidly growing healthcare and wellness company.
📈 Opportunity to grow into senior administrative or operations support roles.
🤝 Work closely with healthcare professionals making a meaningful impact on patients’ lives.
🏥 Exposure to the fast-growing Health & Wellness industry.
🎯 Supportive and collaborative remote work environment.
Location: United Kingdom; Bosnia and Herzegovina; Kosovo; North Macedonia; Romania; Serbia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and fast-growing commercial organizations across industries such as SaaS, MarTech, HealthTech, and Pharmaceuticals.
Unlike traditional outsourcing agencies, we place you directly with a client where you become an integrated, valued member of their team with long-term career growth opportunities.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking an experienced Sales Development Representative (SDR) with proven exposure to the pharmaceutical industry or healthcare/life sciences sales environment.
This role focuses on outbound prospecting, lead generation, and appointment setting with decision-makers across pharmaceutical companies, healthcare providers, and medical organizations.
This is a hard requirement role — candidates must have prior experience selling into or within the pharmaceutical, healthcare, or life sciences industry.
The ideal candidate is confident, structured in their outreach, and comfortable engaging senior stakeholders in a highly regulated and professional industry.
Key Responsibilities
Conduct outbound prospecting to identify new business opportunities within the pharmaceutical and healthcare sectors.
Engage decision-makers such as procurement teams, medical directors, and commercial leaders.
Generate qualified leads through cold calling, email campaigns, and LinkedIn outreach.
Book high-quality meetings for senior sales executives.
Research target accounts within pharma, biotech, and healthcare organizations.
Maintain accurate CRM records and manage pipeline activity.
Tailor outreach messaging to align with industry compliance and regulatory considerations.
Consistently meet KPIs related to outreach volume, conversion rates, and meetings booked.
Collaborate with internal teams to refine messaging and targeting strategies.
Requirements
Proven experience in an SDR, BDR, or outbound sales role.
Mandatory: Prior sales experience in the pharmaceutical, healthcare, or life sciences industry.
Strong understanding of B2B sales cycles in regulated industries.
Experience in outbound prospecting (cold calling, email outreach, LinkedIn).
Excellent communication and relationship-building skills.
Experience using CRM tools such as HubSpot, Salesforce, or similar.
Strong attention to detail and ability to work within compliance-sensitive environments.
Highly target-driven with a proven track record of hitting or exceeding KPIs.
Preferred Experience
Experience selling SaaS solutions to healthcare or pharma companies.
Familiarity with medical devices, clinical services, or pharmaceutical supply chains.
Benefits
💰 Competitive salary and incentives (based on experience and performance)
🌍 Fully remote role with global pharmaceutical market exposure
🚀 Work with a high-growth company in the healthcare and life sciences space
📈 Strong career progression into Account Executive or Industry Specialist roles
🎯 Performance-based incentives and KPI bonuses
🤝 Supportive, high-performance remote sales culture
🧠 Opportunity to build expertise in one of the most stable and high-value industries globally
Location: United Kingdom; Canada; United States
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and AI.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a skilled
AI Engineer
with at least
2 years of hands-on experience
in developing, deploying, and optimizing AI and machine learning solutions. You will work closely with product, engineering, and data teams to design intelligent systems, integrate AI models into production environments, and contribute to cutting-edge AI initiatives.
This is an exciting opportunity for someone passionate about
machine learning, generative AI, LLMs, automation, and scalable AI infrastructure
in a fully remote environment.
Key Responsibilities
Design, build, and deploy AI/ML models for real-world applications.
Develop and optimize AI-powered features using modern frameworks and APIs.
Work with Large Language Models (LLMs) such as GPT, Claude, or open-source alternatives.
Build AI pipelines for data processing, training, inference, and monitoring.
Collaborate with cross-functional teams to translate business needs into AI solutions.
Integrate AI services into web applications, SaaS platforms, and internal tools.
Fine-tune and evaluate machine learning models for performance and scalability.
Maintain documentation and ensure AI systems follow security and compliance best practices.
Stay updated with the latest advancements in AI, machine learning, and automation technologies.
Requirements
2+ years of experience as an AI Engineer, Machine Learning Engineer, or similar role.
Strong experience with
Python
and AI/ML libraries such as TensorFlow, PyTorch, Scikit-learn, or LangChain.
Experience working with
LLMs, generative AI, prompt engineering, or AI agents
.
Familiarity with vector databases, embeddings, and retrieval-augmented generation (RAG).
Experience deploying models using cloud platforms like AWS, Azure, or Google Cloud.
Understanding of APIs, microservices, and backend development.
Experience with Docker, Git, and CI/CD workflows.
Strong analytical and problem-solving skills.
Excellent communication skills and ability to work remotely with global teams.
Bachelor’s degree in Computer Science, AI, Data Science, or related field preferred.
Experience with AI automation tools and agent frameworks.
Knowledge of MLOps and model monitoring tools.
Familiarity with NLP, computer vision, or recommendation systems.
Experience building AI SaaS products or chatbots.
Exposure to FastAPI, Node.js, or React-based applications.
Benefits
💰 Competitive salary based on experience and location
🌎 Fully remote role with flexible work environment
🚀 Work on cutting-edge AI automation projects with real business impact
📈 Strong growth opportunity into senior AI / systems roles
🧠 Exposure to LLMs, prompt engineering, and scalable AI system design
🤝 Direct collaboration with a fast-moving, high-performance team
Location: Montreal; Canada; Serbia
Workplace: remote
ABOUT YOU
We are looking for a Tech Lead to drive delivery and cross-team coordination for the Shop Builder DevX and AI team. You are the bridge between architecture and execution: you take the technical direction set by the Principal Engineer and turn it into a running, shipping team.
You lead a squad of three engineers building the developer surface that Shop Builder is missing — MCP server, CLI, SDK, documentation pipeline, local dev environment, deploy and versioning path. You set the delivery cadence, remove blockers, coordinate inbound dependencies from payments, auth, live ops, and catalog, and own the quality of what ships.
This is a hands-on role. You write production code, lead code reviews, and drive technical decisions within your domain. You also have the seniority and judgment to coordinate across teams and represent the team's work to engineering leadership.
ABOUT US
Xsolla is a global payments and commerce platform for the games industry, used by thousands of publishers to monetize, distribute, and operate their titles worldwide. Shop Builder is Xsolla's storefront platform — used by publishers and game developers to launch and operate game shops, from straightforward catalog and webshops to fully custom storefronts built headless on our backend. For more information, visit xsolla.com.
The DevX and AI team owns the public APIs, documentation, and AI features that give developers — and AI agents — the full surface they need to customize and extend Shop Builder. This is a net-new team of seven, standing up to fill a real gap: no dedicated team has owned the developer surface end to end. That changes now.
Responsibilities
Drive the delivery of the Shop Builder developer surface: MCP server, CLI and local dev environment, public SDK, documentation pipeline, sandbox and preview environments, deploy and versioning path.
Lead and mentor a team of three engineers — setting technical direction within the squad, running code reviews, and ensuring consistent engineering quality.
Own cross-team coordination: identify and pull inbound API capabilities from payments, auth, live ops, and catalog teams; unblock dependencies; manage integration timelines.
Actively contribute to implementation — you ship production code alongside the team, particularly on the most critical and complex components.
Partner with the Principal Engineer to translate architecture decisions into sprint-level execution plans and realistic timelines.
Collaborate with the PO on roadmap sequencing, scope decisions, and trade-offs between speed and correctness.
Own the team's delivery rhythm: sprint planning, technical grooming, retrospectives, and status visibility to engineering and business leadership.
Define and maintain the team's engineering standards: testing strategy, observability, deployment practices, and documentation quality.
Act as the primary technical contact for integrations with headless partners and the MIT professional services team during early partner onboarding.
Contribute to hiring by conducting technical interviews and defining what great looks like for the engineers joining this team.
Qualifications & Skills
6+ years of professional software engineering experience, with at least 2 years in a tech lead, staff, or senior lead role driving delivery across a team.
Strong proficiency in JavaScript/TypeScript and Node.js, with experience shipping production APIs, CLIs, or SDKs to external developers.
Hands-on experience building CLI tools and developer-facing workflows: command design, config file formats, local dev loops, deploy commands, and error messages that actually help.
Solid understanding of REST API design principles, SDK ergonomics, and what makes a developer experience work — you have strong opinions and can back them up.
Practical familiarity with the Model Context Protocol (MCP) or agentic tool-use patterns: you understand how AI agents consume tool interfaces and what makes a tool reliable for an LLM.
Experience coordinating across multiple engineering teams to ship features that depend on inbound capabilities you don't own.
Proven ability to lead engineers: clear technical direction, raising the quality bar through reviews, developing other engineers' skills.
Cloud-native experience: CI/CD pipelines, containerization (Docker/Kubernetes), and deployment automation on AWS or GCP.
Strong communication skills — you translate technical complexity into clear status for leadership, and technical requirements into actionable work for your team.
Nice to Have
Experience in game tech, digital commerce, storefront platforms, or headless architecture.
Background building React component libraries, design systems, or frontend platforms consumed by external developers.
Experience building sandboxed execution environments for third-party code (custom blocks, extensions, plugins).
Familiarity with LLM-generated code evaluation: assessing whether an AI-produced block, component, or layout is correct and safe to ship.
Prior experience standing up a greenfield team from scratch and knowing what that demands.
Exposure to documentation-as-code workflows and toolchains that publish to multiple surfaces from a single source of truth.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For this role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Montreal; Canada; Serbia
Workplace: remote
ABOUT YOU
We are looking for a Principal Engineer to take architectural ownership of the agent-readable Shop Builder platform. This is the most senior individual contributor role on the DevX and AI team, and the decisions you make here — which surfaces to expose, which formats to support, which standards to set — will bind the platform for years.
You are not a manager, but your influence is org-wide. You define how developers and AI agents interact with Shop Builder's foundational capabilities: UI as Data, custom blocks, themes, data binding, catalog, payments. You are the technical authority on what the platform exposes and how, and you are deeply hands-on with the hardest parts of that work.
ABOUT US
Xsolla is a global payments and commerce platform for the games industry, used by thousands of publishers to monetize, distribute, and operate their titles worldwide. Shop Builder is Xsolla's storefront platform — used by publishers and game developers to launch and operate game shops, from straightforward catalog and webshops to fully custom storefronts built headless on our backend. For more information, visit xsolla.com.
The DevX and AI team owns the public APIs, documentation, and AI features that give developers — and AI agents — the full surface they need to customize and extend Shop Builder. This is a net-new team of seven, standing up to fill a real gap: no dedicated team has owned the developer surface end to end. That changes now.
Responsibilities
Own the technical architecture of the agent-readable Shop Builder platform: which APIs to expose, in what shape, through which surfaces (REST, SDK, MCP, CLI).
Define the interface contracts that LLMs and developers interact with — React component APIs, custom block schemas, theme tokens, data binding formats — and maintain them with the rigor of a public API.
Design and lead delivery of the MCP server that allows AI agents (Claude Code, Cursor, etc.) to build, deploy, and operate Shop Builder storefronts end-to-end without the editor in the loop.
Architect the CLI and local development environment: how developers scaffold projects, iterate locally, preview changes, and push to production.
Define the deploy, versioning, and rollback model for developer-published content — custom blocks, themes, and layouts.
Design the sandbox and preview environment system so agents and developers can iterate without touching live partner sites.
Set the documentation standard: written for LLMs and humans as first-class users, maintained from single canonical sources and published to every surface (CLI help, dev docs, MCP tool descriptions, AI context).
Lead the eval harness architecture: how the team measures whether an LLM-generated block, theme, or layout is correct before it ships.
Collaborate with Principal/Staff Engineers across payments, auth, live ops, and catalog to pull inbound capabilities into coherent developer-facing surfaces.
Serve as the technical bar-raiser for the team: define code standards, review critical implementation decisions, and mentor the Tech Lead and engineers.
Contribute to hiring and define the technical culture of the team from day one.
Qualifications & Skills
10+ years of professional engineering experience, with a demonstrated track record as a Staff or Principal engineer who has shaped platforms, APIs, or developer tooling used by external builders.
Deep expertise in designing and shipping public APIs and SDKs, including versioning strategy, backwards compatibility, and developer ergonomics — strong opinions about what makes an API delightful vs. painful.
Expert-level proficiency in JavaScript/TypeScript and React — the primary interface language for LLMs and developers on this platform.
Hands-on experience building CLI tooling and local developer workflows (scaffolding, hot reload, file-based config, deploy commands).
Solid understanding of the Model Context Protocol (MCP) or equivalent agentic tool-use interfaces, and practical experience building tools that AI agents can reliably invoke.
Experience building systems at global scale on cloud infrastructure (AWS or GCP), with deep knowledge of containerization, CI/CD, and infrastructure-as-code.
Ability to write and reason about LLM-friendly documentation and API surfaces: you understand that token-efficiency, predictability, and schema clarity matter as much as human readability.
Exceptional technical communication: clear RFCs and ADRs, productive architecture reviews, and the ability to explain second-order consequences to engineering and business leadership.
Comfort operating in a greenfield context — you define the structure rather than inherit it.
Nice to Have
Prior experience in game tech, digital commerce, or storefront platforms — understanding the publisher/developer relationship and headless vs. hosted deployment patterns.
Experience building platforms where AI agents are a first-class user: MCP servers, LLM tool registries, agent eval pipelines.
Familiarity with Figma's plugin/component API, design token standards, and design-to-code pipelines.
Contributions to open-source developer tooling, SDK frameworks, or API standards.
Background in block or extension marketplace design: sandboxing third-party code, schema validation, publisher ecosystems.
Published technical writing, conference talks, or influential community presence in developer tooling or AI-native development.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For this role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
УдалённоWarsaw, Poland
УдалённоLisbon, Portugal
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