Location: Armenia; Poland; Georgia; Serbia
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
Go Developer
to join our dynamic team on a full-time basis.
The role requires a self-sufficient engineer who can understand business requirements, collaborate with analysts and teammates, and deliver stable, production-ready solutions.
What You will do:
• Participate in backlog refinement sessions.
• Review business requirements and validate technical solutions.
• Contribute to implementation planning.
• Develop integration services with external providers and public systems.
• Implement fiscalization and electronic invoicing functionality.
• Deliver production-ready solutions.
• Maintain service stability through monitoring, logging, and incident response.
• Collaborate on regulatory services.
• Independently deliver integration tasks after onboarding.
Requirements
• Strong commercial experience with Go, including:
- Memory management
- Garbage collection
- Concurrency
• Experience building REST APIs.
• Experience with Kafka for asynchronous messaging.
• Strong knowledge of MySQL (or another relational database), including:
- Transactions
- Indexes
- Locking mechanisms
• Experience implementing Redis caching strategies.
• Experience with Docker and Kubernetes, including Helm.
• Hands-on experience with CI/CD pipelines (GitLab CI or GitHub Actions).
Location: EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Rosie, Events Team Manager here at
Customer.io
, and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.
This role includes 15%+ travel for EMEA field events, conferences, and onsite support.
What we value
Human-centered experiences.
You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences.
Collaborative energy.
You work smoothly across teams and time zones, and make alignment feel easy.
Insight-driven decisions.
You let data guide you while keeping the attendee experience at the center.
Action with intention.
You move quickly, adapt gracefully, and learn from every event.
Operational clarity.
You bring structure, calm, and consistency to fast-moving, cross-market work.
What you’ll do
Event planning & coordination
Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region
Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets
Evaluate EMEA sponsorships, speaking slots, and event formats against goals
Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences
Execution & project management
Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events
Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations
Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up
Step in wherever needed to keep events running smoothly, calmly, and on-brand
EMEA webinars (about one per month)
Run our monthly EMEA webinar end to end - topic and speaker selection, registration, promotion, and follow-up - timed and localized for a European audience
Partner with Content and Product Marketing to adapt or build webinar content that lands with EMEA audiences
Build and optimize registration pages, forms, and workflows for EMEA campaigns
Audience growth & promotion
Execute multi-channel promotional plans across email, social, and partner channels for EMEA audiences
Collaborate with Demand Gen, Marketing Ops & Sales to ensure EMEA lead capture, routing, and follow-up happen correctly and quickly
Manage attendee communication throughout the event lifecycle
Performance & optimization
Track EMEA event performance - pipeline, revenue, deal acceleration, and event engagement
Share insights and recommendations to continually improve ROI and attendee experience across the region
Maintain documentation, templates, and repeatable workflows that make running EMEA events smoother and more scalable
Partner with ops to ensure clean attribution and accurate reporting across systems
What success looks like
Regional ownership:
EMEA events and webinars run smoothly, predictably, and feel built for the region
Engagement growth:
Attendance and engagement steadily increase across EMEA field events and webinars
Sales alignment:
EMEA Sales and Marketing feel tightly connected and supported by event-driven pipeline
Sharper insights:
You surface insights that help the program get sharper, smarter, and more efficient over time
Better playbooks:
EMEA-specific playbooks, templates, and processes get better and help the team move faster
What we're looking for
You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional.
Based in the UK or Ireland
(London or Dublin ideal)
4+ years in event marketing within B2B SaaS
Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets
Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month
Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease
Experience collaborating with Sales and supporting event-driven follow-up
Comfortable with marketing automation tools (
Customer.io
, Marketo, etc.) and Salesforce
Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools
Understanding of lead capture, UTMs, and event pipeline attribution
Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting
Comfortable with 15%+ travel
Compensation & Benefits
We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
30-minute video call with member of the Events team
30-minute video call with Hiring Manager
60-minute Case Study Review video call with potential teammates
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St)
Workplace: Hybrid
THE ROLE & IMPACT
As a Principal Engineer in our Engineering Productivity team, you'll partner with our engineering community to build frictionless, developer-first platform tools that remove barriers and empower engineers to focus on what they do best; shipping high-impact software faster, safer, and at scale. Your work directly shapes how thousands of engineers across Xero work, influencing the tools, practices, and cultures that enable them to succeed.
You'll tackle some of the most complex technical challenges across our organisation, from optimising developer workflows to scaling our AI-native development practices. In this role, you're not assigned to a single team; instead, you'll work across our engineering landscape to identify and solve the highest-impact problems - collaborating with multiple teams and stakeholders to drive meaningful change.
THE TEAM & HOW THEY CONNECT
Engineering Productivity is a specialist team within Xero's engineering organisation, focused on enabling our developer community through platforms and tooling. We collaborate closely with product teams, infrastructure teams, and technical leadership across the organisation to remove friction and accelerate delivery. Our team operates with high trust, psychological safety, and a genuine commitment to diverse perspectives - we believe the best solutions come from teams that think differently.
THE TEAM IS CURRENTLY WORKING ON
- Inner-Loop Mastery: Supercharging local coding speed and developer experience through our Xero AI Engineering Toolkit
- Frictionless Delivery: Accelerating pull request reviews and environment provisioning to unblock our outer-loop development flow
- Unified Tooling: Consolidating our developer toolchain to eliminate context switching and cognitive load across our engineering teams
- Uncompromising Quality: Balancing speed with engineering excellence using Tech Health Scorecards and sustainable development practices
WHERE AND HOW YOU CAN WORK
This is a distributed role across Australia and New Zealand. Our teams are predominantly remote-first, with occasional in-person gatherings to strengthen connections and tackle complex problems together. We hold 1-2 on-site sessions per quarter (typically in Melbourne or Wellington/Auckland), and we maintain flexible working hours and arrangements to support your personal circumstances. We believe great technical work happens when people have autonomy over how and where they work.
HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR
- You bring demonstrated expertise in DevEx, DevOps, or Platform Engineering, with a proven track record of building products and platforms that engineers love to use
- You possess a platform-as-a-product mindset - you think deeply about your customers (engineers), understand their pain points, and design solutions that scale elegantly
- You're comfortable navigating ambiguous, rapidly evolving environments and can thrive when roadmaps shift and requirements remain fluid - you Go Bold and Go Fast even when the path isn't entirely clear
- Your communication skills enable you to influence and collaborate with senior technical stakeholders and executives across the organisation, translating complex technical concepts into compelling narratives
- You bring either exposure to or hands-on experience with AI-native development practices, spec-driven development, or modern AI development lifecycles that shape how we build tomorrow
- You mentor and grow others through influence and example rather than authority, helping engineers and teams level up and discover their potential
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're seeking a strategic communications professional to join our team and drive messaging for Anthropic’s Safeguards (Trust & Safety) work, with a focus on making these critical topics accessible and meaningful for everyday users. In this role, you'll craft compelling narratives that resonate with media, policymakers, researchers, and the broader public that help differentiate Anthropic’s approach to building responsible AI.
The ideal candidate is highly skilled and a creative storyteller with strong proactive and reactive muscle. This role will require working with technical teams to distill complex, technical information into engaging campaigns and editorial that resonate broadly. They should be able to move fast, think critically, and work collaboratively with a wide range of teams on complex issues.
This is a unique opportunity to shape how one of the world's leading AI companies communicates about safety and responsible development of AI systems at a crucial moment in the industry.
Responsibilities
Develop and execute communication strategies that explain the work Anthropic’s Safeguards team is doing, with a particular emphasis on helping everyday users understand our safety measures
Effectively plan for and manage crisis communications and provide counsel to a wide range of stakeholders on potential issues and risks
Own the comms strategy for Anthropic’s product safety work including new model launches, product features alongside harm areas like child safety, well-being, and mental health
Lead cross-functional communications projects that align that align safeguards, research, product, policy, and legal teams around shared messaging and campaigns
Craft messaging for major company announcements and milestones that resonates with both technical and non-technical audiences
Build strong relationships with journalists and relevant influencers.
Oversee executive interviews and speaking engagements.
You May Be a Good Fit If You
Have 8+ years of experience working in communications, ideally at a high-growth technology company with consumer facing products.
Have a strong record of building proactive communications campaigns that resonate with a diverse range of audiences.
Excel at translating complex technical language into compelling messaging that connects with everyday users and are a superb written and verbal communicator.
Are excellent at media relations and issues management.
Have experience working with research teams and enjoy working cross-functionally with a range of technical and non-technical teams.
Want to be part of a fast-paced, small, experienced, and impactful team.
Are excited to translate insights about AI for broader audiences.
Are results-oriented, with a bias toward flexibility and impact.
Care about ensuring that transformative AI systems are developed safely.
Strong Candidates May Also Have
Experience working in AI, technology policy, trust and safety comms, user safety or research-driven environments
Background working with technical teams including researchers, engineers, or product developers
Track record of crisis communications or managing sensitive issues in the public eye
Experience communicating about emerging technologies or controversial technical topics
Understanding of the AI safety, security, or responsible technology ecosystem
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As HR Manager in our Boston location, you'll be hands on: part strategic partner, part operator. You'll set direction and roll up your sleeves to make it happen. You'll be a trusted advisor on everything from performance and employee relations to culture - helping the business move fast while staying rigorous and fair. People Operations
WHAT YOU’LL DO
- People Operations and the Employee Lifecycle
- Own the end-to-end employee lifecycle for US employees, including onboarding, employee changes, leave management and offboarding.
- Administer US benefits, prepare payroll inputs, and handle day-to-day employee queries.
- Maintain accurate employee data, documentation and workflows in our HRIS (HiBob) and other HR systems.
- Coordinate lifecycle processes across HR, Payroll, IT, Finance, Legal and other internal teams.
- Prepare and maintain employment documentation, and support HR reporting, data quality, audits and compliance requirements.
Strategic HR Business Partnership
- Serve as the primary HR partner for Engineering, Hardware and Software leaders.
- Support technical leaders as the company grows, including adding new management layers, developing first-time managers, and adapting leadership styles as the team scales.
- Partner with the Chief HR Officer on org design, workforce planning and people strategy for the technical organization.
- Align with Talent Acquisition on technical hiring strategy, interview process health, candidate experience and hiring manager enablement.
Manager Coaching and Performance Management
- Coach managers on setting clear expectations and operating rhythms, including goals, execution cadence and feedback loops.
- Enable consistent, high-quality 1:1s, feedback and career conversations.
- Support performance differentiation (high, medium and low performance) and make sure issues are addressed early and fairly.
- Run performance and review cycles, managing the detail and delivering consistently.
Career Frameworks and Talent Development
- Partner with leaders to build and evolve career frameworks and levels for technical roles, including software, robotics, embedded, firmware, electrical and mechanical engineering.
- Clarify dual career tracks (individual contributor and management), promotion readiness and growth expectations.
- Identify retention risks in critical technical roles and put targeted plans in place with managers.
Employee Relations and Compliance
- Support managers and leaders through complex and sensitive employee situations with empathy, directness and appropriate legal and compliance awareness.
- Take ownership of operational issues and complex cases, and drive them through to resolution.
- Apply practical knowledge of US and Canadian employment practices across employee relations, benefits, payroll coordination and leave administration.
Process Improvement and Scalability
- Continuously review existing People processes and find ways to simplify, standardize and automate them.
- Build scalable people practices suited to a fast-moving deep-tech environment.
- Partner with People Ops to keep core people processes running smoothly and the employee experience strong.
WHAT WE'RE LOOKING FOR
- 7+ years of proven HRBP experience supporting technical teams (Engineering, Hardware, Software, AI/ML).
- Experience partnering directly with managers on performance management, employee relations and people decisions.
- Strong capability in org design, workforce planning, manager coaching, performance management and employee relations.
- Excellent stakeholder management, communication and influence skills. You communicate clearly, practically and confidently with employees and leaders.
- Strong execution skills: able to run cycles, manage detail and deliver consistently.
Mindset
- High judgement and confidence handling sensitive matters, balancing empathy with high standards.
- Comfortable operating in ambiguity and driving clarity where processes are still evolving.
- Able to own problems independently and drive them through to resolution.
- A process-improvement mindset and a natural tendency to simplify and automate.
Nice to Have
- Experience in deep-tech, robotics, embedded systems, or hardware and software organizations.
- Experience building or refining leveling frameworks and IC/manager career tracks.
- Familiarity with engineering operating models (on-call, incident management, postmortems).
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Growth Marketing Manager, Web who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our New York, NY office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$173,624
—
$217,030 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Growth Marketing Manager, Web who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Philadelphia office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$162,772.50
—
$203,465.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $200,000 - $220,000 base plus bonus and equity
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
The Huntress team seeks a Staff Software Engineer to join our SOC Experience team. This team builds the human-analyst side of Huntress’ SOC platform: the investigation and triage experience analysts use to work a case, the remediation actions they take, the queues that route and prioritize incoming work, and the customer-facing reporting that closes the loop with customers. Your contributions will help Huntress improve analyst efficiency, reduce toil, and drive customer outcomes as we scale
protection for the 99%
.
As a Staff Software Engineer, you’ll provide technical leadership across this surface area: shaping architecture and design direction, converting ambiguous requirements into functional workflows and data models, raising the bar on code quality and testing, and mentoring engineers across the team. You’ll partner closely with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems, and you’ll go deep in the code yourself. This is a full-stack role with real front-end weight: the analyst experiences you’ll build are data-dense, interactive interfaces, and you’ll set the bar for front-end quality as well as the back end.
Responsibilities:
Provide technical leadership across the SOC Experience surface area: investigation and triage experience, remediation actions, queues, and customer-facing reporting.
Lead and develop high-quality software, software designs, and architecture
Design and build analyst-facing interfaces end to end, from data model to browser, and set the standard for front-end quality (usability, performance, accessibility, reusable patterns) in partnership with UX
Set the standard for engineering excellence on the team through code review, test plan review, and hands-on pairing
Lead security-by-design reviews of designs and code
Focus on the full lifecycle of the systems you build, including evolution, configuration, and risk management, not just initial delivery
Share ownership of delivery, reliability, and uptime for the features you build, with observability and test automation built in
Mentor engineers across the team to help them grow into harder problems
Balance technical rigor with pragmatism: push back when a shortcut creates real risk, and push back on over-engineering when the goal is discovery or speed
Partner with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems
What You Bring To The Team:
10+ years of experience developing complex software products
5+ years of programming in Ruby on Rails
Strong front-end fundamentals (JavaScript, HTML, CSS) and experience building complex interactive UIs with modern component-based frameworks; today’s stack is Hotwire, Turbo, and Stimulus, but you can reason outside that box
Experience with AWS or other public cloud environments, and Linux-based infrastructure
Experience with relational databases such as Postgres
Experience with AI coding tools, such as Claude Code
Preferred Qualifications:
Experience with ClickHouse
Experience building cybersecurity products, or building/operating a SOC platforms
Experience with Hotwire, Stimulus, Turbo
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
If you have questions about your personal data privacy at Huntress, please visit our
privacy page
#BI-Remote
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Growth Marketing Manager, Web who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Austin, TX office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$162,772.50
—
$203,465.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a senior construction executive who has delivered multiple phases of large-scale, mission-critical infrastructure and knows what it takes to run a campus, not just a project. You lead leaders. You build teams that execute safely and predictably, and you hold contractors and partners to a high standard. You are equally comfortable walking a live site and presenting schedule, cost, and risk to executive stakeholders. You believe the digital economy depends on infrastructure delivered right, and delivered on time.
What You’ll Do:
As VP, Campus Construction Manager at Galaxy's Helios campus in Afton, TX, you will own construction execution across all active and future phases of the campus. You will lead a team of senior construction managers, each accountable for a phase or scope, and set the standards, cadence, and accountability that keep the campus aligned on safety, schedule, cost, and quality. You will be the single point of accountability for construction at Helios, from preconstruction handoff through commissioning and turnover to operations. At peak, the Helios campus workforce on site is expected to exceed 2,000 people.
Lead and Develop the Campus Construction Team: Directly manage the on-site construction team on active and future phases at Helios, which will include project management, QA/QC, commissioning, MEP, and CSA leaders, as well as field construction managers. Set clear expectations, coach for performance, and build bench strength as the campus grows.
Own Campus-Level Delivery: Provide integrated oversight of construction across all phases, resolving cross-phase conflicts in resources, laydown, site logistics, access, utilities, and sequencing.
Manage Schedule and Progress: Own the campus master schedule view. Monitor progress against baseline, identify critical-path threats early, and direct recovery and mitigation plans before they affect milestones.
Drive Safety Culture: Set and enforce Galaxy's safety standards across the campus. Partner with Galaxy EHS and contractor safety leadership to sustain a zero-incident environment, and hold the team accountable for leading indicators as well as outcomes.
Oversee Contractors and Trade Partners: Manage executive-level relationships with general contractors and key trade partners. Ensure alignment on milestones, quality, safety, staffing, and commercial performance.
Control Cost and Change: Provide leadership oversight of pay applications, change orders, forecasts, and budget tracking for each phase. Ensure disciplined change management and accurate cost reporting to leadership.
Manage OFCI Integration: Work closely with Pre-Construction and OFCI procurement and logistics teams to ensure UPS, generators, chillers, switchgear, and other owner-furnished equipment arrive, are set, and are installed without impacting the construction schedule.
Lead Commissioning and Turnover: Partner with on-site commissioning manager, 3
rd
party Cx agent, and operations teams to ensure systematic testing, closeout, and clean turnover of each phase to operations.
Ensure Quality: Establish and enforce Galaxy's QA/QC standards across the campus. Escalate and resolve systemic quality issues.
Advance Lean and Prefabrication: Drive Galaxy's modularization, prefabrication, and lean delivery initiatives, and capture lessons learned so each phase is more repeatable than the last.
Manage Regulatory and Community Relationships: Work with local authorities, inspectors, utilities, and consultants to ensure compliance with codes and permit requirements.
Report to Leadership: Provide frequent status updates to the Co-Heads of Data Center Construction, and communicate campus status, risks, and forecasts clearly to Galaxy executive leadership and internal stakeholders.
What We’re Looking For:
Bachelor's degree in Construction Management, Engineering, Architecture, or equivalent experience.
12+ years of experience delivering large-scale mission-critical projects with at least 5 years in a senior leadership role managing multiple project leaders or concurrent projects.
Demonstrated success leading multi-phase or campus-scale developments.
Deep understanding of construction delivery models (including GMP), risk management, and contractor oversight.
Technical fluency across MEP, commissioning, civil, and structural systems.
Proven track record managing OFCI equipment integration and commissioning.
Strong command of cost control, change management, and schedule analysis.
Familiarity with Procore, Primavera P6, Bluebeam, and SharePoint.
Full-time, on-site presence at Helios (Afton, TX)
Bonus Points:
A track record of leading and developing high-performing construction teams.
Excellent communication skills and the ability to influence technial and executive stakeholders.
Sound jugement under pressure and a bias toward early, honest escalation.
A commitment to safety, quality, and executional excellence.
A passion for building world-class infrastructure that supports the growth of the digital economy.
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote; London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The TradFi/Settlement Principal Lead is the specialist voice on how traditional financial infrastructure actually works, and what it takes to rebuild it for digital assets. This is a deep-domain role, not a generalist PM function: you need hands-on experience on both sides — settlement, custody, and post-trade flows inside a TradFi institution, and the equivalent flows inside a digital asset or blockchain environment (tokenization, on-chain settlement, digital custody). You understand the full institutional trade lifecycle end to end, and how it maps — and doesn't map — onto digital asset rails.
You will partner directly with DIS leads on the vision and strategy for our custom build engagements, co-own product direction for those builds, and translate complex institutional requirements into specs that engineering can execute against without guesswork. You are comfortable challenging assumptions — client-side and internal — and pushing back when a requirement doesn't hold up against how the lifecycle actually operates, on either side of the TradFi/digital asset divide.
This is a client-facing role. You will run discovery directly with Tier-1 institutional stakeholders, from operations and engineering teams to senior executives, and you will be the person in the room who can tell the difference between a real settlement constraint and an assumed one — in both the TradFi world and the digital asset world.
What You’ll Do:
Partner with DIS leads on the product vision and strategy for custom build engagements, owning prioritization and direction as the work moves from concept to delivery
Serve as the team's specialist on settlement, clearing, and post-trade flows across both TradFi and digital assets — bring deep, current knowledge of the institutional trade lifecycle (custody, settlement cycles, corporate actions, reconciliation) and how it translates on-chain, into every requirement
Translate institutional and regulatory requirements into clear, buildable specs and acceptance criteria that engineering can execute against with minimal rework
Run discovery and requirements sessions directly with client stakeholders, from engineers to senior operations and technology leaders, and define success in their terms
Challenge ideas and assumptions — both the client's and the team's — pressure-testing every requirement against how TradFi infrastructure actually behaves today and where it needs to change for digital assets
Partner closely with the Architect and engineering leads to make sure product decisions hold up technically, and stay in the details when it matters
Serve as the voice of the client internally and the voice of the roadmap externally, keeping delivery and client expectations aligned as requirements evolve
Embrace and champion the thoughtful adoption of AI tools to improve team performance, decision-making, and output quality
What We’re Looking For:
Deep, hands-on TradFi experience with settlement systems, post-trade flows, and the full institutional trade lifecycle — custody, clearing, settlement, reconciliation
Equally deep, hands-on experience with digital asset or blockchain infrastructure — tokenization, on-chain settlement, digital custody. This role requires genuine fluency in both worlds; a TradFi background alone, or a digital-assets background alone, is not sufficient
Proven experience as a Product Owner or Product Lead who has shipped complex, regulated financial infrastructure, not just consumer or generic B2B products
Comfort operating as a specialist rather than a generalist — real depth in one domain matters more here than breadth across many
Client-facing experience with Tier-1 financial institutions; credible in working sessions with engineers and in briefings with senior stakeholders
A strong point of view and the willingness to challenge requirements, assumptions, and even senior stakeholders when the details don't hold up
Ability to translate ambiguous, cross-functional institutional requirements into structured specs engineering can build against
Experience partnering closely with technical leadership on vision and strategy, not just backlog execution
Bonus Points:
Background at a custodian, clearinghouse, prime broker, or other post-trade infrastructure provider on the TradFi side, or a digital asset custodian/exchange on the crypto side
Formal product management experience inside a regulated fintech or capital markets environment
Fluency in payments rails and trading systems alongside settlement
Experience having personally led a build that bridged a TradFi institution onto digital asset rails (e.g., a tokenization pilot, on-chain settlement project
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$200,000
—
$250,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$215,000 to $240,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. We’re hiring a Principal Software Engineer to head this effort.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments in which attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As the technical lead, you’ll own the system’s architecture and direction. That means deciding how an investigation is structured, where deterministic code ends and model reasoning begins, what the agent can and can’t touch, how we know it’s working, and which decisions it makes on its own as it proves itself. You’ll work closely with SOC analysts, detection engineers, product, and other engineering teams. You’ll go deep in the code and help the engineers around you grow. Your work will directly shape how Huntress scales
protection for the 99%
.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Own the architecture of agentic investigation. You help define how signals move from detection into investigation, how investigation state is managed, how tools are designed and exposed to agents, and what a finished investigation contains: the verdict, the timeline, the scope, and the evidence behind every claim. When the team is stuck between options, you make the call, and the foundations you set are what others build on for years.
Build agents that investigate like a strong analyst. You work alongside our SOC and product researchers to learn how experienced analysts actually triage and investigate, then turn that into agent behavior: which questions to ask, which evidence to gather, when to dig deeper, and when to stop and hand off to a human.
Take toil off analysts’ plates. Beyond full investigations, you build LLM-powered pre-processing for the tools and data sources analysts rely on every day. It summarizes, correlates, and highlights what matters, so analysts spend their time on judgment instead of assembly.
Bring a security mindset to the agent itself. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You design as if someone is trying to manipulate it, because someone will. Trust boundaries, tenant isolation, and auditability are part of the architecture from the start.
Treat evaluation as a core part of the product. You define how we measure whether an investigation is correct, well-reasoned, and well-documented, and you make sure no prompt, model, or tool changes without evidence that it helps.
Decide with data what the system does on its own. Based on measured performance, you decide where it acts autonomously, where a person reviews its work, and how that changes over time. You also recognize when a problem doesn’t need an agent at all.
Build for production, not for demos. You design for reliability, latency, and cost at scale. The system keeps working when models are slow, wrong, unavailable, or quietly changed underneath you, and anyone can trace exactly why an investigation reached its conclusion or why an action was taken.
Augment analysts, don’t replace them. You design the handoff between agent and analyst so that when a case reaches a person, the agent’s work makes them faster and better informed. You consider how analysts’ work changes as agents take on more of it, and how we explain agent decisions to partners and customers in a way they can trust.
Prototype your way through hard problems. When the team hits something genuinely uncertain, you dig in first: derisk it, prove out the approach, then hand it off clearly.
Be the engineering face of the Agentic SOC. In conversations with SOC leadership, other engineering teams, product, and executives, you represent the team’s technical perspective clearly and credibly. You drive alignment on key decisions, carry context in both directions, and protect the team from unclear scope.
Balance technical rigor with pragmatism. You push back when a shortcut creates real risk, and you also push back on over-engineering when the goal is discovery. You have a bias for action and frequent feedback from analysts and customers, and you can explain your tradeoffs to engineers and non-engineers alike.
Raise the floor and the ceiling. Your technical leadership is measured by how the whole team performs, not just by what you personally ship. That shows up in thoughtful code review, pairing on problems others are stuck on, and creating leverage through better patterns, tooling, and shared understanding. You partner with the engineering manager on team health, give direct feedback, and model the judgment and accountability you want the team to have.
What You Bring To The Team:
15+ years of experience developing complex software products, including significant time as the technical lead on production systems
Hands-on experience designing, shipping, and operating LLM-based agents in production, covering tool use, context management, structured output, guardrails, and evaluation, along with a clear-eyed understanding of how they fail
A track record of building evaluation for non-deterministic systems, such as labeled datasets, offline evals, and regression gates, and of measuring quality over time rather than at launch
A security mindset: experience building systems that handle untrusted input, enforce multi-tenant isolation, and produce an audit trail that holds up under scrutiny
Experience building systems that make automated decisions with real consequences, and the judgment to know what to automate and what to leave to people
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Deep backend expertise in distributed systems, queues, and durable workflows, and concurrency, with a track record of designing for throughput and correctness under load
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails, and we expect you to become fluent in it
Experience with AWS, Azure, or other public cloud environments, and with data stores such as Postgres and Redis
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint and identity telemetry and with attacker tradecraft
Experience attacking or adversarially testing ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Australia, Adelaide
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the role
We are looking for a Staff Software Engineer to help shape and build the next generation of our network automation platforms.
Our challenge is one of scale, complexity and criticality. We operate a massive global network supporting PlayStation Network, spanning more than 40 interconnection locations and 20+ data centres worldwide. Operating infrastructure at this scale safely and efficiently requires us to move beyond specialist-driven workflows and individual automation tools toward reliable, declarative software platforms.
You will help make that transition. You will work on software that turns complex network and infrastructure operations into reliable, API-driven and increasingly self-service capabilities. This includes building control-plane services, declarative APIs and intent-based controllers that manage production infrastructure safely and consistently across our global footprint.
This is a Staff-level engineering role with significant technical influence. You will combine hands-on engineering with setting technical direction: defining architectures, solving complex cross-system and distributed-systems problems, writing designs, driving alignment with senior engineers and architects, and mentoring engineers across the team.
Your work will directly influence how one of the world's largest gaming networks is operated and automated, while establishing engineering patterns and platforms that can be reused across multiple network domains and services.
What
you'll
do
Provide technical leadership and architectural direction for network automation and infrastructure control platforms, treating the self-service network API as a product by working with users and partner teams to define outcomes, establish clear expectations for API behavior and reliability, align on team responsibilities, and ensure those commitments are met.
Use domain-driven design with network experts, software engineers and API consumers to establish shared language and bounded contexts, then turn those agreements into versioned, testable contracts.
Design and build APIs, services, controllers and reconciliation workflows that manage production infrastructure safely at scale.
Build on the Kubernetes API, including custom resources and control loops that continuously converge actual state toward declared intent.
Own the operational Kubernetes path: CRD rollout, RBAC and admission, controller health, Helm packaging, deployment drift and incident diagnosis.
Design distributed workflows that operate correctly under eventual consistency, at-least-once delivery, concurrent writes and partial failure, with idempotency and safe recovery as fundamental properties.
Design stable APIs, schemas and data models used across team boundaries, including versioning and backwards compatibility.
Develop patterns for multi-tenant infrastructure platforms, including tenant isolation, authorization, policy enforcement and safe automation boundaries.
Establish strong approaches to testing, observability and change safety for software that changes live infrastructure.
Improve software delivery practices through automated CI gates, versioned artifacts, controlled promotion, and safe deployment and recovery strategies.
Lead complex migrations and modernization of existing automation, services and data models, evaluating when components should be evolved, replaced or rewritten, and ensuring safe coexistence, behavioral compatibility and retirement of legacy paths.
Drive technical alignment across software engineering, networking, operations and architecture teams; lead decisions within your area of accountability, contribute constructively to decisions owned by others, and make technology choices based on long-term company and product value.
Mentor engineers, lead technical and design reviews, and raise software engineering standards across the wider organization.
What
we're
looking for
Must have
Deep expertise in a backend language such as Python, Go, Rust or Java, including asynchronous concurrency, static typing, data modelling and validation, API development, packaging and tooling.
Strong experience building Kubernetes controllers or operators, including custom resources and reconciliation/control-loop patterns.
Strong experience building event-driven distributed systems, particularly eventual consistency, at-least-once delivery, idempotency, optimistic concurrency and partial-failure handling.
Experience designing and building self-service, multi-tenant platforms, including tenant isolation, policy and access control.
Strong API and schema design skills, including versioning and schema evolution for interfaces consumed by other teams and systems.
Demonstrated technical leadership across team boundaries, including driving architectural designs, building agreement among senior technical stakeholders and mentoring other engineers.
A track record of taking ambiguous, technically complex problems from architecture through to reliable production systems that manage large-scale infrastructure, such as networks, compute or cloud resources.
Nice to have
Networking fundamentals, particularly BGP, IP fabrics and VXLAN/EVPN/L3VPN.
Working knowledge of Go, sufficient to understand and contribute to adjacent services and controllers.
Experience designing testing and observability strategies for production infrastructure automation, including systems and backends that cannot be fully reproduced in CI.
Experience with graph databases, or with source-of-truth systems that model infrastructure and its relationships.
The impact
You will help establish the architecture and engineering practices behind a new generation of network automation, moving from individual scripts and specialist-driven workflows toward declarative, model-driven and reliable platforms.
At Staff level, your impact is expected to extend beyond the code you personally deliver. You will help shape the APIs and designs other teams build on, develop other engineers, and establish technical patterns that can be reused across multiple network domains and services.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Islamabad Capital Territory, Pakistan
Customer Success Representative
Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction.
You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships.
This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention.
You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience.
Work Schedule & Shift Flexibility
Our customer operations run 24/7 to support customers across different markets and time zones.
Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required.
Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required.
This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule.
What You'll Own
Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels.
Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction.
Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value.
Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required.
Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility.
Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey.
Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes.
Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention.
Skills & Qualifications
4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce.
Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction.
Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy.
Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions.
Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage.
Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability.
Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
You work smoothly across teams and time zones, and make alignment feel easy; Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease; EMEA Remote
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