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Location: Sweden (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Czech Republic (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Japan (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Egypt (Remote); Brazil (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Portugal (Remote); Brazil (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: China (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Netherlands (Remote); Belgium (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Italy (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Tallinn, Estonia Workplace: fully Must Love Dogs!! 🐕‍🦺 At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun. Sales Ethics: We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims. Brand Integrity: We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations. What's In It For You: Earnings: This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales (20-24.5% of GP). Each sale ranges from $250-$2,500 . There is no cap on commissions. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Location: France (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Wroclaw, Poland Workplace: fully Must Love Dogs!! 🐕‍🦺 At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun. Sales Ethics: We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims. Brand Integrity: We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations. What's In It For You: Earnings: This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from $250-$2,500 . There is no cap on commissions. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Location: Zagreb, Croatia Workplace: fully Must Love Dogs!! 🐕‍🦺 At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun. Sales Ethics: We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims. Brand Integrity: We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations. What's In It For You: Earnings: This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from $250-$2,500 . There is no cap on commissions. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Benefits Analyst on GitLab's Total Rewards team, you'll support global benefits administration and take ownership of day-to-day benefits operations in India, partnering closely with a Senior Benefits Analyst. Your initial priorities will include planning benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding , handling tier 1 benefit questions and escalations, taking over and improving administrative and audit processes, along with routine benefits tasks.You'll build depth in global benefits and manage assigned work with increasing independence, seeking guidance on prioritization, new assignments, and higher-risk issues. This role reports to the Manager, Global Benefits and focuses on benefits programs, not leave administration. You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time. What You’ll Do Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a particular focus on India. Review benefits and team-member data from multiple sources, research discrepancies and root causes, and recommend next steps for manager or senior team-member review. Work with brokers and vendors on day-to-day benefits operations, and support the Senior Benefits Analyst with renewals, plan changes, implementations, testing, launches, and post-launch improvements. Benefits plan decisions remain with the Senior Benefits Analyst. Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned benefits activities across selected countries and employment arrangements. Apply documented processes and escalate questions that require deeper local or technical expertise. Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes. Support People Operations in resolving team-member benefits inquiries, explain moderately complex benefits topics in accessible language, and escalate cases appropriately. Analyze benefits utilization, cost, survey, and qualitative data to identify trends and prepare summaries, insights, and recommendations that support team priorities. Maintain accurate documentation, process guides, trackers, and communications; support the transition of administrative processes and recommend ways to simplify, standardize, or automate them, including responsible use of artificial intelligence tools. Protect accuracy and team-member experience, communicate progress and risks, and seek guidance on prioritizing improvements. What You’ll Bring Experience supporting benefits administration, including enrollment, reporting, and audits, and working with benefits brokers or vendors. Experience supporting benefits in more than one country is required; global technology company experience is preferred. Strategic benefits plan design experience isn't required. Working knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits. Experience using a human resources information system (HRIS), benefits administration platform, or similar operational tools, with attention to detail in data entry, testing, reconciliation, and quality assurance. Workday experience is preferred. Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis; macros aren't required. Ability to evaluate multiple sources, identify patterns or discrepancies, and develop evidence-based recommendations with appropriate guidance. Clear written and verbal communication skills, including the ability to explain benefits topics in accessible language and collaborate across functions. Ability to manage assigned work, meet deadlines, communicate when blocked, and distinguish urgent work from work that can be sequenced. A collaborative, learning-oriented approach, willingness to apply feedback, and curiosity about using artificial intelligence tools responsibly to improve benefits work and team processes. Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time. About the team The Benefits team within Total Rewards supports global benefits programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper benefits expertise. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Belize City, Belize Workplace: fully Must Love Dogs!! 🐕‍🦺 At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun. Sales Ethics: We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims. Brand Integrity: We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations. What's In It For You: Earnings: This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from $250-$2,500 . There is no cap on commissions. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Location: Metro Manila, Philippines Workplace: fully Must Love Dogs!! 🐕‍🦺 At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun. Sales Ethics: We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims. Brand Integrity: We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations. What's In It For You: Earnings: This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from $250-$2,500 . There is no cap on commissions. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Location: United States; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for someone to join our team in Lead Generation Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. In this role, you will be responsible for: - E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. - Cross-Functional Collaboration - Collaborate with cross-functional teams (Marketing, Events, Partner) to drive initiatives that enhance revenue generation and operational effectiveness. - Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. - Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. - Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. - Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - 4+ years of Revenue Operations at high-growth technology companies - Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. - Can break complex problems into smaller, actionable solution steps - Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Highly adaptable, with a proactive approach to problem-solving and process improvement. - Strong coachability and willingness to learn and adapt to new challenges. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Base Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year:  153,000 - 213,000 CAD Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Please note that visa sponsorship is not available for this position. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $195,000 - $255,000 USD. USA base pay range (all other U.S. states): $173,000 - $233,000 USD. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.