Location: Canada; Serbia
Workplace: remote
ABOUT YOU
We are looking for a Senior Software Engineer (Full-Stack) who is architecturally strong, quality-driven, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead full-stack architecture decisions, build scalable distributed systems, and drive shared platform strategies across backend, frontend, and cloud ecosystems.
Strong expertise in Go and React (JavaScript/TypeScript), along with deep knowledge of cloud-native architecture patterns and event-driven system design, is essential, along with experience in building and delivering commercial applications from concept to launch. The ability to design scalable service architectures, implement robust testing strategies (including integration and E2E), optimize performance across the full stack, and mentor other developers while collaborating across cross-functional teams will be key to your success in this role.
If you're passionate about building high-quality, resilient systems that scale and love designing seamless platform experiences powered by event-driven workflows, cloud infrastructure, and modern web interfaces that drive gaming, virtual currency, and digital commerce experiences, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Qualifications & Skills:
5+ years of professional software engineering experience, with a strong focus on full-stack development using Go and React (JavaScript/TypeScript)
Deep understanding of backend architecture patterns including microservices, event-driven architecture, and domain-driven design
Hands-on experience designing and building RESTful APIs and/or gRPC services in Go, with a focus on performance, reliability, and maintainability
Strong proficiency in React, including modern patterns such as hooks, context, and state management libraries (Redux, Zustand, or similar)
Proven experience with cloud platforms (AWS, GCP, or Azure), including containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, Pulumi, or similar)
Solid experience with message brokers and event streaming platforms such as Kafka, RabbitMQ, NATS, or similar technologies
Strong knowledge of relational and non-relational databases (PostgreSQL, MySQL, Redis, MongoDB, or DynamoDB)
Experience implementing CI/CD pipelines and automated testing strategies, including unit, integration, and end-to-end testing
Familiarity with observability and monitoring tools (Prometheus, Grafana, Datadog, or similar)
Strong understanding of distributed systems concepts such as eventual consistency, idempotency, fault tolerance, and retry strategies
Experience mentoring junior and mid-level engineers and contributing to architectural decision-making processes
Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams including product, design, and DevOps
A proactive, ownership-driven mindset with a passion for writing clean, well-documented, and testable code
Nice to Have:
Experience with serverless architectures (AWS Lambda, Cloud Functions)
Familiarity with GraphQL
Exposure to WebSocket or real-time communication protocols
Experience in gaming, virtual currency, digital commerce, or fintech domains
Contributions to open-source projects
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: Beijing, China
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for an Account Executive — Gaming/Adtech Sales who is relationship-driven, commercially sharp, and deeply immersed in China's gaming and digital advertising ecosystem to join our Revenue & Partnerships team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the full sales cycle — from prospecting and pitching through to close — across a diverse book of gaming advertisers and publishers across China and the broader APAC market.
Strong commercial acumen and communication skills are essential, along with experience in digital advertising sales, performance marketing, or gaming monetization within the Chinese market. The ability to build enduring client relationships grounded in trust, navigate China's complex and fast-moving digital advertising landscape, and manage multi-stakeholder deal structures will be key to your success in this role.
If you're passionate about the intersection of gaming and advertising technology and love building innovative ad solutions that help game developers grow their player base and revenue across the world's largest gaming market, we would love to hear from you!
Responsibilities:
Own the full sales cycle for gaming ad sales accounts across China and the APAC region — from prospecting and outreach through pitch, negotiation, and close, with a strong focus on relationship cultivation consistent with Chinese business practices
Build and maintain strong, trust-based, long-term relationships with game developers, publishers, and advertising agencies, acting as the primary point of contact for Xsolla's ad monetization solutions in the Chinese market
Identify and develop new business opportunities by leveraging existing networks, attending industry events, and proactively targeting key accounts within China's gaming and advertising ecosystem
Develop tailored account plans and pitch materials that align client goals with Xsolla's product offerings, including offerwall, rewarded ads, and performance-based monetization tools, localized appropriately for the Chinese market
Collaborate cross-functionally with global product, marketing, and partner success teams to ensure client campaigns are delivered effectively and meet performance targets
Monitor campaign performance, provide clients with regular reporting and insights in both Mandarin and English, and proactively recommend optimizations to maximize results and retention
Maintain accurate and up-to-date records of all sales activities, pipeline status, and account details in CRM (Salesforce)
Represent Xsolla at key gaming and ad tech conferences and trade events across China and APAC (e.g., China Joy, Game Connection Asia, Pocket Gamer Connects, WePlay Expo)
Provide market intelligence on advertiser trends, competitor activity, platform developments, and emerging opportunities across China's gaming and digital advertising markets
Qualifications and Skills:
3+ years of experience in digital advertising sales, ad tech, gaming monetization, or a closely related field within the Chinese market
Proven track record of meeting or exceeding sales targets and managing a full sales cycle, including experience navigating China's relationship-driven (guanxi-based) enterprise sales environment
Strong understanding of performance advertising models (CPI, CPA, CPM) and the mobile gaming ecosystem, with familiarity with China's major publishers and platforms (Tencent, NetEase, miHoYo, ByteDance/TikTok, Bilibili, Kuaishou, Baidu)
Native or business-level proficiency in Mandarin Chinese, with strong working proficiency in English — the ability to operate fluently across both languages in client-facing and internal communications is essential
Excellent interpersonal and presentation skills with a strong understanding of Chinese business culture, including relationship-building norms, hierarchy, and enterprise decision-making dynamics
Proficiency in CRM software (Salesforce preferred) and standard sales tooling, as well as familiarity with Chinese business communication platforms (WeChat, DingTalk)
Strong organizational skills with the ability to manage multiple accounts simultaneously and adapt quickly to China's rapidly evolving regulatory and platform environment
Based in or willing to relocate to Beijing, China; eligible to work in China without visa sponsorship
Nice to Have:
Experience working with offerwall, rewarded video, or user acquisition advertising products within the Chinese mobile gaming space
Established network within China's games industry — publishers, studios, ad agencies, or platform partners (WeChat Mini Games, Douyin, Kuaishou, Huawei AppGallery, TapTap)
Familiarity with mobile game monetization metrics (ARPU, LTV, ROAS, D7/D30 retention) and China-specific monetization trends such as gacha mechanics, battle pass models, and live-service content strategies
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (中华人民共和国个人信息保护法 — PIPL):
Purpose Limitation:
Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity:
We will handle your personal information with a high duty of care.
Your Rights:
You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws, including the PIPL, the Cybersecurity Law (网络安全法), and the Data Security Law (数据安全法), and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Location: Serbia
Workplace: remote
ABOUT YOU
We are looking for a strategic and hands-on Software Development Director to lead our global software engineering function. You will drive the execution of high-impact technical initiatives and oversee multiple development teams delivering scalable, secure, and innovative products that serve millions of users worldwide.
The ideal candidate is an inspiring leader with deep technical acumen and a proven track record of managing distributed engineering teams. You understand how to balance speed with quality, coach engineering leaders, and foster a culture of accountability, innovation, and excellence.
If you're passionate about driving large-scale software development in a dynamic, product-led environment, and want to shape the future of a growing technology company, we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Define and execute the engineering strategy in alignment with company objectives. Provide architectural and organizational guidance to ensure long-term scalability and success.
Lead, mentor, and develop multiple engineering teams, including team leads and senior developers. Establish clear goals and create growth opportunities across a global, distributed team.
Ensure high-quality, timely delivery of product and platform initiatives. Continuously optimize workflows, development methodologies, and technical decision-making.
Guide the evolution of system architecture, ensuring scalability, performance, and maintainability. Champion the adoption of modern technologies and development practices.
Partner closely with Product, QA, DevOps, and executive stakeholders to align priorities, define technical requirements, and maintain a shared roadmap.
Identify and mitigate risks across the development lifecycle. Promote best practices in observability, security, testing, and release management.
Foster a high-performance culture grounded in transparency, continuous improvement, and a shared commitment to quality and innovation.
Qualifications & Skills:
10+ years of experience in software development, including 5+ years in engineering leadership roles.
Proven success leading large-scale, cross-functional engineering teams in complex, high-growth environments.
Strong expertise in modern architectures, cloud infrastructure (AWS, GCP, or Azure), and microservices.
Deep understanding of Agile development methodologies, CI/CD practices, and engineering metrics.
Experience managing distributed teams and scaling organizations across multiple geographies.
Strong communication and stakeholder management skills, capable of interfacing with technical and non-technical leaders alike.
Sharp decision-making and problem-solving ability in high-stakes environments.
Fluent in English (written and verbal).
Nice to Have:
Experience in the gaming, fintech, or platform-as-a-service industries.
Familiarity with payments infrastructure, user-facing APIs, or developer tools.
Master's degree in Computer Science, Engineering, or related field.
Certifications in cloud technologies, Agile practices, or technical leadership.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Title:
Director of Product Management
Location:
Remote
Company:
PlayStation Studios
As the Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.
Responsibilities
Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities and successfully launch and manage live service titles.
Engage with game teams on everything from high-level product and commercial strategy to evaluating design specs and mockups, with a focus on product prioritization and roadmaps.
Identify opportunities for product performance growth for various titles, influence key stakeholders, and drive initiatives to a successful outcome through strong relationships.
Develop and share best practices to help game studios stand up and evolve their processes and capabilities.
Define product strategy frameworks and standards for live service titles, tailoring approaches to the needs of individual games and studios.
Define and evolve core KPIs in partnership with other publishing resources (analytics, research, marketing, etc), ensuring consistent measurement and actionable insights across titles.
Establish and evolve live service operating rhythms (goal setting, performance reviews, experimentation, roadmap planning, decision trees) across titles.
Partner with finance and forecasting teams to refine revenue models, ensuring assumptions align with product strategy and core KPIs.
Manage, develop, and grow a small team of product management and live service design talent, leading and inspiring a highly skilled team.
Connect development teams across PlayStation studios to the latest competitive research, analyze industry trends, and define best practices.
Function as a conduit between multiple studios to foster knowledge sharing and deeper collaboration.
Help define the processes and methodologies used centrally to level up our product management craft and improve the way we build and operate live service games.
Qualifications & Skills
Strong experience in product management and/or live service design focused on feature development and live operations.
Proven track record working in complex, matrixed development/publishing organizations to deliver outsized results on successful live games.
Seasoned people leader with an ability to manage, lead and inspire a highly skilled team.
Demonstrated track record of success driving initiatives that positively impact core KPIs.
Expert data fluency and track record of partnering with analytics, research, and insights groups.
Experience with game economy and/or monetization modeling and experience with analytical tools (e.g. Looker, Tableau, etc.).
Diverse development experience spanning different types of games, genres, and business models (F2P, paid, cosmetic economy, etc.).
Expert ability to connect creative vision, analytics, and business goals – turning data into actionable product and design decisions.
Deep understanding of industry trends and the competitive landscape, including player motivations and audience segments across genres.
Ability to understand, conceptualize, and improve the design of game systems, features, and mechanics, providing recommendations to shape the direction of the product.
Experience working across products at different development stages (incubation, live operations, etc.).
Strong business and financial acumen, with experience driving revenue forecasting and KPI frameworks for live service products.
Experience working with publishing partners (marketing, release management, store, etc.).
Experience partnering with leadership/executives at a studio and publishing level.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Bucharest, Romania; Cluj-Napoca, Romania; Timișoara, Romania; Iași, Romania; Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Gibraltar; Valletta, Malta; Sliema, Malta; Saint Julian's, Malta; Belgrade, Serbia; Novi Sad, Serbia; Niš, Serbia; Riga, Latvia; Brussels, Belgium; Antwerp, Belgium; Ghent, Belgium; Dublin, Ireland; Cork, Ireland; Galway, Ireland; Amsterdam, Netherlands; Rotterdam, Netherlands; Eindhoven, Netherlands; The Hague, Netherlands; Aarhus, Denmark; Copenhagen, Denmark; Helsinki, Finland; Stockholm, Sweden; Gothenburg, Sweden; Malmö, Sweden; Tallinn, Estonia; Vilnius, Lithuania; Kaunas, Lithuania; Prague, Czechia; Brno, Czechia; Budapest, Hungary; Warsaw, Poland; Kraków, Poland; Wrocław, Poland; Gdańsk, Poland; Poznań, Poland; Bratislava, Slovakia; Maribor, Slovenia; Ptujska gora, Slovenia; Ljubljana, Slovenia; Zagreb, Croatia; Split, Croatia; Limassol, Cyprus; Nicosia, Cyprus; Ayia Napa, Cyprus; Paphos, Cyprus; Athens, Greece; Thessaloniki, Greece
Workplace: fully
David Kennedy Recruitment
is working with a leading B2B solution provider who are looking to recruit a
Global Head of Product Marketing
.
Position:
Global Head of Product Marketing
Location:
Remote (FTE):
Romania, Bulgaria, Gibraltar, Malta, Serbia, Latvia
Remote (SLA):
Belgium, Ireland, Luxembourg, Netherlands, Denmark, Finland, Sweden, Estonia, Lithuania, Czechia, Hungary, Poland, Slovakia, Slovenia, Croatia, Cyprus, Greece
Employment type: Full-time
About the role.
We are looking for a strategic and forward-thinking Global Head of Product Marketing to lead the positioning, messaging, and go-to-market strategy across a diverse iGaming portfolio, including Slots and Live Casino. This is a senior leadership role suited to an expert who combines deep product knowledge, market insight, and commercial acumen to drive global growth and differentiation.
DUTIES AND RESPONSIBILITIES:
Define and lead the global product marketing strategy across all iGaming verticals, ensuring alignment with business objectives
Partner with Product, Commercial, and Brand teams to develop compelling messaging, positioning, and high-impact GTM campaigns across international markets
Act as the subject matter expert across all product lines, with a strong understanding of player behaviour, product mechanics, and underlying technology
Lead, mentor, and scale a high-performing global product marketing team
Design and implement a structured GTM framework to support new product launches and major updates
Leverage product analytics, customer insights, and market data to inform strategy and drive performance
Conduct competitive analysis to refine product positioning and support roadmap decisions
Ensure strong cross-functional alignment between Product, Marketing, and Operations teams globally.
REQUIREMENTS:
Fluent in English (C1), with strong proficiency in both written and spoken communication
10+ years of experience in Product Marketing, including at least 5 years in senior or global leadership roles within the iGaming industry
Proven track record of delivering successful marketing strategies across all verticals, Slots and Live Casino
Strong understanding of the full product lifecycle, including acquisition, retention, and monetization strategies
Experience launching and scaling products across multiple international markets
Data-driven approach with the ability to interpret metrics and optimise performance
Excellent communication, storytelling, and stakeholder management skills
Demonstrated leadership experience managing distributed, multicultural teams
Bachelor’s or Master’s degree in Marketing, Business, or Product Management (MBA preferred).
BENEFITS:
Opportunity to shape global product marketing strategy within a leading iGaming environment.
High-impact leadership role with exposure to international markets and senior stakeholders.
Collaborative, fast-paced environment focused on innovation and growth.
And many others!!!
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Product Engineering org is looking for experienced engineers with strong full-stack fundamentals to join one of teams owning our current or emergent products. You'll be a technical leader who thinks holistically about the consumer and/or enterprise end user experience - be that via
Claude.ai
, the Anthropic API, enterprise deployments, Claude Code, or mission-driven applications - and carry real end-to-end ownership.
You'll partner with engineering managers, product leaders, designers, and researchers to understand new model capabilities and redefine what is possible for users in the world of LLMs - and how to build it. We’ll look to you to have a product-oriented mindset and input, own technical quality across the stack (performance, accessibility, reliability, and developer experience), scale your efforts to millions of users on a global scale, and carry genuine excitement about what AI makes possible.
We have multiple teams that are currently hiring. Team placement occurs after the interview process, taking into account your interests and experience alongside organizational needs. This flexible approach allows us to match talented engineers with the backend product efforts where they'll have the greatest impact and growth potential.
What you'll do:
Developer Experience:
You'll build the products and tools - console, SDKs, docs, and observability - that give developers the confidence to rely on Claude in their most critical applications. Our mission is to meet developers where they are and bring them closer to the ceiling of what's possible with our models and API. That means building trust through great platform fundamentals, inspiring developers to raise the bar in how they use Claude's capabilities, and accelerating the path to agentic development by designing for both human and AI developers. You'll work closely with teams across the Platform org to turn Claude's newest capabilities into experiences developers can actually pick up and run with - from first prompt to production agent.
Beneficial Deployments:
Beneficial Deployments Engineering brings Claude to organizations doing the most good with the fewest resources — nonprofits, schools, healthcare providers, researchers, and economic mobility programs.We're looking for a full-stack engineer to build the access programs, tooling, and product work that make frontier AI usable for teams that couldn't afford this capacity any other way.
Vertical AI Products:
Purpose-built experiences for specific industries where Claude can transform complex professional work. We're currently building for three verticals, with more to come:
Life Sciences
— an agentic research platform for scientists: specialist agents for computational biology, literature review, and regulatory review, built on model capabilities we're investing in for biology and chemistry. Live with early customers and expanding fast.
Enterprise AI Products:
You'll work on the products that make Claude a daily-use tool for enterprise customers across industries – the connective tissue that lets Claude operate effectively across workflows. On this team you will systematically understand why Enterprise users aren't activating, what's blocking adoption, and building the capabilities to close those gaps.Some of our focuses are:
Extensibility
— plugins, skills, connectors, and the MCP ecosystem that lets a company shape Claude around their specific workflows and distribute that work across teams.
Context
— enterprise knowledge, organizational memory, and the retrieval layer that makes Claude genuinely aware of a company's people, documents, and workflows. A connected, contextual Claude is the difference between a general-purpose chatbot and a real coworker.
Proactivity
— Cowork suggestions, workflow capture, ambient Claude inside the apps people already use. Moving from "Claude answers when asked" to "Claude notices what you need".
Public Sector:
Build products that deliver Claude to the U.S. federal & state governments and allied democracies — from FedRAMP environments to classified networks. We're a startup-minded team with huge surface area: we own Claude for Government, ship zero-to-one products into the most regulated environments in the world, and work directly with the agencies using them.
Enterprise Foundations:
You'll build the systems large organizations require before they can adopt Claude at scale: identity and permissions, security and compliance controls, and the admin analytics that let them see how it's being used. This is the work that turns "we love the demo" into a signed enterprise deal.The role is part product, part platform. You'll work closely with Product and GTM to understand what our largest customers need, then build it once in a way that works across Claude.ai, Claude Code, and Cowork.
Growth:
Drive user acquisition, engagement, retention, and monetization through data-driven strategies and technical implementations. At Anthropic, we're not just building AI tools; we're reimagining how AI can enhance and expand its user base! As a member of the growth team, you will have a unique opportunity to shape our growth strategy. You will work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our AI-powered tools and maximize their impact.
You might be a good fit if you:
Have a minimum of 6 years of practical full-stack engineering experience
Have led the design and delivery of complex, consumer or B2B user-facing products across the full stack
Are technically proficient in
modern
frontend and backend development, with demonstrated depth in key languages and frameworks (ie. React, Typescript)
Take a product-focused approach to building solutions that are robust, scalable, and easy to use
Have worked in early start-up or otherwise fast moving, rapidly evolving environments, and have ideally built products from 0 to 1
Have successfully driven cross-team alignment to get impactful work shipped, and work with influence over authority
Have experience establishing engineering standards, component architectures, and development best practices
Thrive in fast-paced environments and can navigate ambiguity to deliver high-quality products
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of teams.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Product Engineering org is looking for experienced engineers with strong full-stack fundamentals to join one of teams owning our current or emergent products. You'll be a technical leader who thinks holistically about the consumer and/or enterprise end user experience - be that via
Claude.ai
, the Anthropic API, enterprise deployments, Claude Code, or mission-driven applications - and carry real end-to-end ownership.
You'll partner with engineering managers, product leaders, designers, and researchers to understand new model capabilities and redefine what is possible for users in the world of LLMs - and how to build it. We’ll look to you to have a product-oriented mindset and input, own technical quality across the stack (performance, accessibility, reliability, and developer experience), scale your efforts to millions of users on a global scale, and carry genuine excitement about what AI makes possible.
We have multiple teams that are currently hiring. Team placement occurs after the interview process, taking into account your interests and experience alongside organizational needs. This flexible approach allows us to match talented engineers with the backend product efforts where they'll have the greatest impact and growth potential.
What you'll do:
Platform Ecosystem:
The Ecosystem team is empowering the next big industries beyond coding to build on our platform & creating the right commercial rails to let any business in our ecosystem profit from building on Claude. As an early member of this foundational effort, you'd identify and build for the next 10x markets starting with Life Sciences and Healthcare. We also build the commercial rails and controls that let the platform do business anywhere, with anyone, and turn Claude from a cost line into a revenue line.
Beneficial Deployments:
Beneficial Deployments Engineering brings Claude to organizations doing the most good with the fewest resources — nonprofits, schools, healthcare providers, researchers, and economic mobility programs.We're looking for a full-stack engineer to build the access programs, tooling, and product work that make frontier AI usable for teams that couldn't afford this capacity any other way.
Vertical AI Products:
Purpose-built experiences for specific industries where Claude can transform complex professional work. We're currently building for three verticals, with more to come:
Life Sciences
— an agentic research platform for scientists: specialist agents for computational biology, literature review, and regulatory review, built on model capabilities we're investing in for biology and chemistry. Live with early customers and expanding fast.
Enterprise AI Products:
You'll work on the products that make Claude a daily-use tool for enterprise customers across industries – the connective tissue that lets Claude operate effectively across workflows. On this team you will systematically understand why Enterprise users aren't activating, what's blocking adoption, and building the capabilities to close those gaps.Some of our focuses are:
Extensibility
— plugins, skills, connectors, and the MCP ecosystem that lets a company shape Claude around their specific workflows and distribute that work across teams.
Context
— enterprise knowledge, organizational memory, and the retrieval layer that makes Claude genuinely aware of a company's people, documents, and workflows. A connected, contextual Claude is the difference between a general-purpose chatbot and a real coworker.
Proactivity
— Cowork suggestions, workflow capture, ambient Claude inside the apps people already use. Moving from "Claude answers when asked" to "Claude notices what you need".
Public Sector:
Build products that deliver Claude to the U.S. federal & state governments and allied democracies — from FedRAMP environments to classified networks. We're a startup-minded team with huge surface area: we own Claude for Government, ship zero-to-one products into the most regulated environments in the world, and work directly with the agencies using them
Enterprise Foundations:
You'll build the systems large organizations require before they can adopt Claude at scale: identity and permissions, security and compliance controls, and the admin analytics that let them see how it's being used. This is the work that turns "we love the demo" into a signed enterprise deal.The role is part product, part platform. You'll work closely with Product and GTM to understand what our largest customers need, then build it once in a way that works across Claude.ai, Claude Code, and Cowork.
Growth:
Drive user acquisition, engagement, retention, and monetization through data-driven strategies and technical implementations. At Anthropic, we're not just building AI tools; we're reimagining how AI can enhance and expand its user base! As a member of the growth team, you will have a unique opportunity to shape our growth strategy. You will work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our AI-powered tools and maximize their impact.
You might be a good fit if you:
Have a minimum of 8 years of practical full-stack engineering experience, ideally with 2+ years operating at a Staff or equivalent technical leadership level
Have led the design and delivery of complex, consumer or B2B user-facing products across the full stack
Are a technical expert in
modern
frontend and backend development, with demonstrated depth in key languages and frameworks (ie. React, Typescript)
Take a product-focused approach to building solutions that are robust, scalable, and easy to use
Have worked in early start-up or otherwise fast moving, rapidly evolving environments, and have ideally built products from 0 to 1
Care deeply in investing in the mentorship and growth of your peers
Have successfully driven cross-team/cross-org organizational alignment to get impactful work shipped, and work with influence over authority
Have experience establishing engineering standards, component architectures, and development best practices
Thrive in fast-paced environments and can navigate ambiguity to deliver high-quality products
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, NJ, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Cyprus
Workplace: remote
ABOUT YOU
We are looking for a Regional Product Expert to supports Sales, Product, Product Marketing, and Partners across Xsolla’s monetization products. This role drives growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the “local voice” of the Monetization organization, the expert gathers market insights and partner feedback to inform global product and strategy decisions for Xsolla’s PC and mobile offerings.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.
Responsibilities:
Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions.
Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs.
Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities.
Provide tactical deal support by aligning customer requirements with product capabilities and value propositions.
Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes.
Coordinate with Product and Engineering when unique partner requests or technical blockers arise.
Monitor and report on product adoption, deal velocity, and partner engagement within the region.
Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics.
Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership.
Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation.
Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities.
Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning.
Support documentation of use cases, blockers, and success stories to help refine global product strategy.
Collaborate with Product Marketing on refining messaging and positioning for regional relevance.
Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics).
Ensure consistent communication and coordination with counterparts in other regions to promote global alignment.
Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility.
Participate in global readiness meetings and feedback sessions to share learnings and standardize execution.
Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics.
Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region.
Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies.
Qualifications & Skills:
Experience as a Product Owner, Product Manager, Product Evangelist or similar for 5+ years
Experience in the PC and mobile gaming industry (development, publishing or platforms) for 5+ years
Understanding of monetization models in the local market including Subscriptions and LiveOps
Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns
Experience interacting with B2B clients and/or video game publishers
Strong English and Russian proficiency required for collaboration with global teams and international stakeholders
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, statutory pension contribution and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Treatment Statement:
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
For the Regional Product Expert, we will request a background check
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the GDPR:
Applicants are encouraged to inquire about their rights under the GDPR. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We're looking for a Senior Software Engineer to own the technical foundation for Xsolla's field marketing tooling, a greenfield initiative spanning mobile and web applications used by internal teams and external partners at scale. You'll design and build systems that operate in high-traffic, low-reliability environments and integrate deeply with our CRM, marketing automation, and product ecosystems.
This role demands someone who thinks in systems, not screens. You'll make architecture decisions around real-time data sync, API orchestration across multiple third-party platforms, and device-level hardware integrations, all while shipping fast enough to keep pace with a global events calendar.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Cross-platform React Native mobile application development targeting iOS and Android
Device hardware integration: camera, NFC, Bluetooth, QR/barcode scanning
Responsive, accessible interfaces built for both desktop admin workflows and on-the-ground tablet/mobile use
Real-time data visualization and reporting dashboards
Server-side rendering and static generation for high-performance public-facing pages
REST and webhook integration with CRM platforms (Salesforce, Apollo.io)
Marketing automation platform integration (Braze, Amplitude)
Qualifications & Skills:
5+ years shipping production web and mobile applications
Production AI/LLM integration experience: you've built features powered by OpenAI, Claude, or similar, not just experimented with them
Strong React Native experience with App Store and Google Play releases
Strong React/Next.js/TypeScript web development skills
Third-party API integration at scale: CRM, marketing automation, or similar enterprise platforms
Device hardware integration experience (camera, NFC, QR scanning)
Comfort owning the full stack - frontend, API layer, infrastructure, observability
Nice to Have:
Salesforce or Apollo.io API experience
Braze, Amplitude, or similar marketing platform SDKs
Kiosk, POS, or event technology background
Experience building tools for non-technical end users
GCP infrastructure experience
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Senior Software Engineer, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Kuala Lumpur; Baku; Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.
The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.
If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability
Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability
Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services
Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability
Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies
Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies
Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers
Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders
Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity
Qualifications:
5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization
Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling
Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments
Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.)
Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models
Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders
Excellent communication skills with the ability to translate technical concepts into business-focused recommendations
Fluent in English (written and verbal)
Nice To Have:
GCP and/or AWS cloud certifications (on Professional level, preferable)
Understanding of FinOps Framework practices or FinOps Certified Practitioner certification
Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments
Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation
Background in data analytics, cloud architecture, or financial modeling
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Content & Marketplace Operations Manager to own how content, campaigns, and partner experiences are surfaced across x.la, Xsolla Mall, and key homepage surfaces.
This role is responsible for turning cross-functional priorities from Marketing, Business Development, Product, SEO, and Paid Media into a clear, prioritized content roadmap that drives awareness, engagement, and adoption across the ecosystem.
You will operate as a strong individual contributor with real ownership — consulting stakeholders, owning prioritization, and ensuring alignment with the VP of Marketing and VP of Xsolla Partner Network.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Marketplace & Homepage Ownership
Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces, as directed by Marketing, BD, and Product stakeholders.
Maintain the operational content programming roadmap, translating strategic priorities from Marketing, BD, and Product into actionable live-ops timelines.
Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution.
Ensure alignment with leadership on priorities and trade-offs.
Content Operations & Live Ops
Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules.
Maintain content freshness, cadence, and quality across all marketplace surfaces.
Coordinate campaign launches and updates, including scheduling, QA, and go-live execution.
Work with stakeholders on a content calendar, planning out updates over time.
Work closely with Ops and Product teams to execute within existing CMS and tooling constraints.
Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery.
Cross-Functional Coordination & Prioritization
Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders.
Consult stakeholders to understand operational objectives, then
own prioritization and sequencing
of live-ops content.
Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment.
Performance & Optimization
Provide operational tracking for live content, reporting on immediate performance indicators such as:
CTR and engagement
Platform health (freshness, utilization)
Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions.
Implement content and placement optimizations based on performance insights and marketing strategy.
Support experimentation efforts (e.g. placement testing, A/B tests where feasible).
Scaling & Enablement
Support x.la’s evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages.
Help define templates, repeatable processes, and operating standards to support scale.
Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary.
Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities.
Build up a Content Calendar process to lay out a roadmap for content development
Qualifications & Skills
2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles.
Experience managing homepage or platform content, content calendars, or live digital surfaces.
Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations — not just familiarity, but practical integration into day-to-day work.
Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed, consistency, and scale.
Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows.
Strong organizational skills with the ability to balance multiple stakeholders and priorities.
Comfortable working in evolving systems and building processes where tools are still maturing.
Analytical mindset with experience using data to guide decisions.
Familiarity with CMS platforms, project tracking tools, and dashboards.
Nice to Have (AI Automation Skills)
Experience building agentic workflows using tools such as Claude, n8n, or similar platforms.
Familiarity with connecting AI tools to operational systems (CMS, project management, communication platforms) for end-to-end automation.
Track record of reducing manual operational overhead through AI-assisted processes.
BENEFITS:
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: https://xsolla.com/careers
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for an Integration Manager who is technically sharp, partner-focused, and a natural communicator to join our Integrations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the full lifecycle of partner integrations — from scoping and development through to launch and ongoing support.
Strong full-stack development skills and the ability to translate complex technical concepts into clear, actionable solutions are essential, along with experience in frontend and backend implementation, B2C plugin integrations, and working directly with external partners. The ability to balance hands-on coding with partner-facing communication and junior developer mentorship will be key to your success in this role.
If you're passionate about building seamless, high-quality digital experiences and love crafting innovative commerce solutions that help game developers connect with their players and grow their businesses, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have everything they need to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Develop template-based and custom Xsolla Pages for partner projects using site builder platforms (e.g., Webflow, Wix, Squarespace) and custom code solutions.
Integrate B2C plugins (Quests, Offerwall, Rewards) into partner implementations and configure functionality based on specific project requirements.
Serve as the primary technical point of contact for partners throughout onboarding and implementation, providing clear guidance on functionality, plugin configuration, and technical requirements.
Collaborate with designers, content creators, and cross-functional teams to ensure pages align with brand standards and user experience goals.
Provide ongoing technical support, troubleshoot and debug complex integration issues, optimize performance, and conduct quality audits on game titles, pricing, and SKUs.
Mentor junior developers through code reviews, custom development tasks, and guidance on new or complex feature requests.
Analyze existing technical issues, identify root causes through log analysis, and deliver actionable recommendations for resolution.
Qualifications & Skills
3–5 years of full-stack development experience, with a strong portfolio of frontend and backend implementation work.
Proficiency in React.js and its core principles, including state management workflows such as Flux or Redux.
Strong knowledge of HTML, CSS, and JavaScript, with hands-on experience using site builder tools such as Webflow, Wix, or Squarespace.
Experience with responsive design, cross-browser compatibility, and RESTful API integration using Fetch or similar methods.
Solid experience with version control systems, particularly Git, within collaborative development environments.
Strong problem-solving and debugging skills, including the ability to read logs, trace root causes, and resolve complex integration issues independently.
Excellent communication skills — able to present technical solutions clearly, manage partner expectations, and facilitate productive discussions with both technical and non-technical stakeholders.
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field — or equivalent professional experience.
Advanced proficiency with AI tools such as ChatGPT, Gemini, or Claude to enhance development productivity and problem-solving.
Nice to Have:
Ability to use Claude Code for agentic coding workflows and accelerated custom development tasks.
BENEFITS:
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: https://xsolla.com/careers
Location: Tallinn, Estonia
Workplace: fully
Plummy Games
is a product-driven mobile gaming company focused on creating high-quality casual experiences for players worldwide. Our flagship game,
Star Merge
, is a successful F2P Merge-3 title recognized for its polished gameplay and stunning visuals. We’re a team that values creativity, ownership, and continuous growth.
We’re looking for a
Product Manager
to help shape and grow casual mobile games. You’ll work closely with cross-functional teams, define product direction, validate game concepts, and use data-driven insights to build engaging gameplay and scalable monetization systems.
Let's merge your talents with our vision and create something truly magical! ⭐
Responsibilities:
Own the development of new casual mobile F2P products from initial idea to soft launch and beyond, with a strong focus on early-stage creation
Drive the 0→1 phase of product development: shaping game concepts, defining core gameplay experiences, and turning ideas into validated directions
Work closely with cross-functional teams (game design, analytics, art, engineering) to bring new game concepts to life
Design and validate new features, mechanics, and game concepts through rapid testing, experimentation, and iteration
Own and analyze product performance during development and after launch, using data to inform decisions and improvements
Guide the product through soft launch and iteration, using data and player behavior to refine and scale successful ideas
Stay close to market trends and player expectations to identify opportunities and inform new product directions
Requirements:
4+ years of experience as a Product Manager in casual mobile F2P games
Strong product thinking with the ability to define features, prioritize roadmap, and make data-informed decisions
Proven experience working on casual game launches (from concept and prototyping to soft launch and/or global release)
Experience coordinating cross-functional teams (product, analytics, design, engineering)
Strong knowledge of mobile game mechanics, player engagement, and retention strategies
Familiarity with different monetization models (IAP, ads and hybrid models)
Strong expertise in user analysis, A/B testing, and behavior-based targeting
Data-driven mindset, skilled at tracking KPIs and deriving actionable insights from results
Curiosity and practical experience in exploring AI-powered approaches to product development
Strong ownership mindset with a proactive approach, supported by up-to-date awareness of market trends and competitor activities
Advanced English proficiency (both spoken and written) to communicate effectively in professional contexts
We offer:
Remote-first approach with various collaboration models
Smooth onboarding experience, with full support from our team to help you feel confident from accepting the offer
Work alongside experienced, like-minded professionals with an opportunity for fast professional growth
Competitive salaries, reviewed on a timely basis, or personal achievements and involvement in the project
A standard 5-day workweek, synced with the GMT+3 time zone
20 business days of paid vacation, with the option to take single days off from this amount
Public holidays based on your country of residence
5 sick days per year for health-related needs - no doctor’s note required
📍Moldova-based? You’ll work from our office and will be covered with full IT Park social benefits
📍Estonia-based? You’ll get a full employment contract under Estonian law
💡 Every candidate is carefully reviewed by a member of our team. To ensure each application receives the attention it deserves, our review process may take
up to two weeks
.
Location: Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond.
This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
RESPONSIBILITIES
Credit Card Payment Processing
Implement and maintain scalable, fault-tolerant services handling
real-time authorization, batch clearing, and settlement
workflows.
Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services.
Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections.
Ensure
transaction idempotency
and correct state management across the full card payment lifecycle.
Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows.
Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements.
Alternative Payment Methods (APMs)
Build and maintain integrations with a broad range of APMs, including
digital wallets
(PayPal, Apple Pay, Google Pay),
bank transfers
(ACH, SEPA, instant bank pay),
buy now pay later (BNPL)
providers,
prepaid and voucher
methods, and
regional local payment methods
across key markets.
Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers.
Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances.
Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand.
Reconciliation & Financial Integrity
Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails.
Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions.
Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale.
Ensure all financial systems are audit-ready and compliant with internal financial controls.
Reporting, Monitoring & Alerting
Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics.
Implement
threshold-based alerting
for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods.
Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility.
Participate in on-call rotations and incident response for payment-critical systems.
Compliance & Security
Build systems compliant with
PCI DSS
, card network operating regulations, data encryption and tokenization standards, and regional mandates.
Contribute to secure handling of sensitive payment data across card and APM flows.
Support audit processes and financial compliance reviews as required.
Fraud & Dispute Management
Integrate with fraud detection and risk scoring systems across card and APM payment flows.
Implement chargeback and dispute workflow components, including evidence submission and representment support.
Build safeguards and monitoring for fraud pattern detection across payment methods.
Engineering Excellence
Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness.
Participate actively in code reviews, technical design discussions, and architecture decisions.
Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity.
Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture.
QUALIFICATIONS & SKILLS
5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks
at least 2+ years working on
payment processing systems
in production
Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks.
Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods).
Solid understanding of the
four-party (Visa/Mastercard) and three-party (Amex/Discover) models
, including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA.
Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability.
Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context.
Familiarity with
PCI DSS
and payment data security fundamentals.
Strong debugging and incident response skills in complex, high-volume financial systems.
NICE TO HAVE
Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform.
Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations.
Experience at high transaction volumes (10M+ monthly transactions).
Exposure to authorization rate optimization and intelligent payment routing.
Familiarity with the gaming, digital goods, or e-commerce payments landscape.
Experience with audit processes and financial compliance reviews.
WHAT SUCCESS LOOKS LIKE
In your first 6 months, you will have:
Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift.
Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage.
Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk.
Contributed to engineering practices that raise the quality bar for the broader payments team.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.
Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.
If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Initiate and lead discussions
on technical solutions and architecture.
Influence technical decision-making
and set standards for sound engineering practices.
Lead refactoring and modernization efforts
while maintaining delivery timelines.
Identify and prioritize technical debt
to ensure long-term codebase health.
Collaborate with product and engineering leads
to balance business goals with technical integrity.
Build and deliver end-to-end software solutions
in a fast-paced environment.
Take ownership of production issues
and define efficient triage and resolution processes.
Implement robust test coverage
and uphold strong code review standards.
Enhance developer experience
by improving tools, processes, and workflows.
Act as a
hands-on technical leader
who guides, mentors, and inspires the engineering team.
REQUIREMENTS
8+ years
of experience in software development.
2+ years
of experience working with
Go
.
2+ years
of experience as a
Technical Lead
.
Strong experience with
PostgreSQL
and/or
MySQL
.
Proficiency with
Git
,
Docker
,
Kubernetes
, and
Helm
.
Experience with messaging systems (
RabbitMQ
and/or
Kafka
).
Basic understanding of frontend frameworks (
React
and/or
Next.js
).
Basic knowledge of
cloud computing
(
Google Cloud Platform
preferred).
NICE TO HAVE
Experience building
scalable, secure Login-as-a-Service platforms
.
Deep understanding of
OAuth2
,
OIDC
,
SAML
,
JWT
, and
session/token management
.
Strong knowledge of
social login
,
SSO
, and
federated identity
.
Experience designing
multi-tenant identity systems
with isolation and configurability.
Experience delivering
developer-friendly APIs, SDKs, and integration documentation
.
Excellent English communication skills
- both technical and non-technical.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Lead, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
УдалённоBeijing, China
УдалённоSerbia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headBucharest, Romania; Cluj-Napoca, Romania; Timișoara, Romania; Iași, Romania; Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Gibraltar; Valletta, Malta; Sliema, Malta; Saint Julian's, Malta; Belgrade, Serbia; Novi Sad, Serbia; Niš, Serbia; Riga, Latvia; Brussels, Belgium; Antwerp, Belgium; Ghent, Belgium; Dublin, Ireland; Cork, Ireland; Galway, Ireland; Amsterdam, Netherlands; Rotterdam, Netherlands; Eindhoven, Netherlands; The Hague, Netherlands; Aarhus, Denmark; Copenhagen, Denmark; Helsinki, Finland; Stockholm, Sweden; Gothenburg, Sweden; Malmö, Sweden; Tallinn, Estonia; Vilnius, Lithuania; Kaunas, Lithuania; Prague, Czechia; Brno, Czechia; Budapest, Hungary; Warsaw, Poland; Kraków, Poland; Wrocław, Poland; Gdańsk, Poland; Poznań, Poland; Bratislava, Slovakia; Maribor, Slovenia; Ptujska gora, Slovenia; Ljubljana, Slovenia; Zagreb, Croatia; Split, Croatia; Limassol, Cyprus; Nicosia, Cyprus; Ayia Napa, Cyprus; Paphos, Cyprus; Athens, Greece; Thessaloniki, Greece
seniorSan Francisco, CA | New York City, NY | Seattle, WA; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of teams
San Francisco, CA | New York City, NY | Seattle, WA; Preference will be given to candidates based in NY, NJ, SEA, SF or the Bay Area given the current location of team
УдалённоCyprus
ОфисseniorLos Angeles, United States
УдалённоBaku
УдалённоleadBaku
УдалённоKuala Lumpur; Baku; Serbia
ОфисKuala Lumpur
ОфисKuala Lumpur
Tallinn, Estonia; A standard 5-day workweek, synced with the GMT+3 time zone
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