Location: Canada Wide - Excluding Quebec
Workplace: Remote
Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME Form. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support.
You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community.
ABOUT THE TEAM
The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Form group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, and continuous learning.
WHAT YOU’LL BE DOING
Team Leading (Primary Focus):
- Lead the team to successfully meet support objectives.
- Set team objectives, conduct regular 1:1 check-ins, and support goal-setting through ongoing feedback and coaching.
- Act as an escalation point for complex customer issues and support the team in resolving them.
- Collaborate with other teams where needed to ensure customers get the best support possible.
- Review knowledge base content from the team and provide feedback and direction.
- Identify and implement process improvements to enhance customer support.
- Maintain active communication with the Director of Customer Support and the VP, Customer Experience.
- Identify the skills that are needed to improve the team, including the training of existing staff and hiring new members for the team.
Product Support:
- Work within support tickets to provide product support to customers.
- Engage with the Product Managers to provide expert knowledge on customer feedback and requirements to relevant teams.
- Collaborate with sales teams to understand customer needs and provide technical support during the sales process.
- Foster technical relationships with the development teams to help them understand pain points within the product.
- Work with the Community team to ensure that questions are answered promptly.
Events:
- Contribute to customer-facing events such as the Partner Summit and User Conference, including technical support and on-site engagement as needed.
Knowledge:
- Work alongside the team to share solved problems with the user community through our blog, knowledge articles, or webinars.
WHAT WE’RE LOOKING FOR
Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following:
- Bachelor’s degree in a relevant field or equivalent work experience in a technical customer-facing role.
- 3-5+ years working with technical products in a customer support capacity.
- 1-2+ years experience in a leadership role (or equivalent experience).
- Strong creative problem modelling and solving skills.
- Self-motivated and able to make decisions on the spot.
- Excellent communication and interpersonal skills.
- A demonstrated ability to learn and adapt quickly.
- Ability to work well independently and with others.
- Experience with support tools such as Zendesk, Jira, Confluence, or similar platforms.
- Soft skills: Curious, empathetic, teamwork-oriented, clear communication, humble, proactive, passionate and innovative
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Czech Republic; Estonia; Portugal; Georgia; Dubai; France; Greece; Poland
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We're looking for a Junior Cybersecurity Specialist to join our Security Team.
This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure.
In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help.
We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork.
Working hours: Business hours, EET/EEST time zone.
You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work.
Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS.
Tasks
Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.);
Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure;
Develop, implement new, and update existing security measures for the protection of corporate infrastructure;
Support the identity and access management process;
Formation of a knowledge base for the operation of products and services;
Assist the security analytics with the incident response process;
Collaboration with the Ops and Infrastructure teams in terms of asset security.
Requirements
1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering;
Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices;
Technical knowledge of network protection and network Device Hardening;
Automation skills (Bash, Python);
Understanding how computer attacks occur;
Passion for developing in cybersecurity;
Ability to work in a team, listen, and learn independently;
Competent written and verbal communication skills (Russian C1 and English B1);
Have a good analytical mindset for problem-solving.
Nice to have
Background in cybersecurity;
Experience using AI tooling for technical/cybersecurity tasks;
Experience in vulnerability analysis;
Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.);
Understanding the tactics and techniques of intruders and how to defend against them.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Department overview:
IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries.
The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers.
What you’ll be doing:
As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia. You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs.
You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment.
This position is an office-based role at SIEEs head office which is located in Central London
Key Responsibilities
Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes
Cooperation with wider technical teams in solving technical and quality issues reported in the field
Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy
Provide technical guidance and support for new product introduction and launch
Support implementation of new operational set up and maintenance of repair processes
Review and distribute technical requirements to repair centres and ensure compliance
Support users of internal bespoke applications and assist troubleshooting
Provide training on new models, new equipment or techniques to our repair centres when required
Drive process improvement initiatives with our repair partners and achieve KPI targets
Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding)
Prepare material for technical meetings and follow up on items
Provide analytical ad hoc support where required
What we are looking for:
2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job)
Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes
Understanding and interpretation of hardware faults at circuit board level and diagnostics
Possess a good understanding of electronics equipment & tools
Have a technical mind-set and enjoy solving technical problems
Has experience troubleshooting electronic products and electronic embedded systems
Has a technical background in predominantly hardware but also software
Has experience introducing new technical equipment into an established repair environment
Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out
Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines
Be motivated to work under own initiative and as part of a team
Be able to work in a fast and efficient manner
Be able to produce high-quality work with great attention to detail
Be a fast an efficient computer user, with solid experience with MS Office
Basic project management skills are desirable such as planning and monitoring progress
Have an appreciation of data analysis and able to determine trends
Useful Skills and Ability
Knowledge of an additional European language, or experience of working in a multi-lingual environment
Good technical understanding and ability to learn the use of new tools quickly
Experience in the consumer electronics sector
Strong financial acumen
Experience in using Confluence web based application
Experience in using Jira software application
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Требования:
— 3.5+ года опыта System Analyst + Product Owner
— Уверенное владение UML / BPMN, Jira, Confluence и Draw.io
— Уверенный SQL и опыт с реляционными базами данных
— Практический опыт с REST, SOAP, SFTP, OpenAPI и Postman
О компании:
Проект по enterprise-интеграциям и автоматизации процессов страхования и клиентского сервиса.
Location: Remote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom
Workplace: remote
ABOUT YOU
We're looking for a Developer Experience Event Manager where you will plan, manage, and execute high-impact events and developer-facing activations — including B2B conferences, trade shows, developer meetups, hackathons, and speaking engagements — that strengthen Xsolla's presence within the games, tech, and developer communities. You'll work closely with the Director of Experiential Marketing and the Developer Relations team to turn developer engagement priorities into world-class in-person and online experiences, from concept to on-site execution.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead event strategy, logistics, and on-site execution for developer-facing events, including conferences, meetups, hackathons, and activations tied to major platform launches (e.g. Apple WWDC, Google I/O).
Partner closely with Developer Relations to translate regional developer engagement priorities into event plans, ensuring evangelists and technical staff have what they need to shine on-site.
Manage sponsorship deliverables and partnerships at developer- and industry-focused events.
Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.) for developer events and activations.
Maintain and track detailed budgets across multiple currencies and regions for the developer events portfolio.
Collaborate with Developer Marketing and internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives.
Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash, Luma).
Partner with creative teams to brief and deliver event materials, graphics, and branded assets tailored to developer audiences.
Coordinate speaking sessions, workshops, and panel participation with Developer Relations, Product, and internal stakeholders.
Support the on-site delivery of lighthouse integration showcases and technical demos, working with Developer Relations to bring their content to life at events.
Own event product demonstrations end-to-end — ensuring product demos are ready for each event, and that the Xsolla team attending is fully trained with the correct guidance materials, in partnership with each Product Marketing Manager.
Develop pre-event briefings, on-site run-of-show documents, and post-event reports for developer-focused activations.
Track leads, engagement analytics, and ROI for each event, ensuring timely processing within CRM systems.
Support new event research, sponsorship evaluations, and strategic recommendations for future developer-focused activations.
Travel internationally as needed to oversee event delivery and represent Xsolla at global developer and industry gatherings.
Qualifications & Skills:
3+ years of experience in event management or experiential marketing, ideally within the gaming, tech, or software industry.
Exposure to or genuine interest in developer relations, developer advocacy, or technical communities — you don't need to write code, but you understand what makes developers tick.
Proven ability to manage global events and understand regional nuances and budgets.
Strong project management and organizational skills - able to handle multiple simultaneous projects with precision.
Excellent communication and interpersonal skills (written and verbal), comfortable working with both technical and business stakeholders.
Creative problem-solver with the ability to make quick, informed decisions.
High attention to detail, quality, and brand alignment.
Proficiency with Google Workspace; experience with Atlassian tools (Jira, Confluence) is a plus.
Familiarity with event registration and marketing platforms such as Splash and Luma.
Ability to travel internationally and work flexible hours to support global time zones.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Developer Experience Event Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Задачи:
- Проектирование и реализация backend-сервисов на Python
- Оптимизация производительности и надёжности системы
Требования:
- Высшее техническое/экономическое образование
- Уверенные знания по SQL
- Навыки разработки API, понимание JWT
- Понимание принципов ООП, SOLID, работы REST
- Опыт работы с Python 3.10+, Django, Django REST Framework, PostgreSQL, Celery, Redis
- Опыт разработки на Python от 2 лет
- Опыт применения Bitbucket, Git, Jenkins, Openshift, Confluence
Условия:
- Формат работы: удалённый из любой точки России
- Оформление по ТК РФ
Задачи:
— Разработка и поддержка интеграционных решений на базе интеграционной шины.
— Интеграция систем через брокеры очередей (JMS / Oracle AQ, RabbitMQ, ActiveMQ).
— Использование Kafka как транспорта (без Kafka Streams, Connect и Schema Registry).
— Применение интеграционных шаблонов (Message Router, Splitter, Aggregator, Idempotent Consumer, Dead Letter Channel и др.) с использованием готовых компонентов (Apache Camel, Spring Integration).
— Документирование решений в Confluence и передача в команду тестирования.
Требования:
— Уверенные знания Java 8 или 11 на уровне Senior.
— Опыт работы с интеграционной шиной (WSO2, IBM App Connect, Oracle Service Bus, Apache Camel, MuleSoft и т.п.).
— Опыт работы с брокерами очередей: JMS / Oracle AQ, RabbitMQ, ActiveMQ.
— Понимание интеграционных шаблонов из «Enterprise Integration Patterns» и умение прогнозировать их поведение.
— Опыт документирования систем в Confluence.
— Дополнительный опыт с RabbitMQ и ActiveMQ.
— Опыт работы с Kafka как транспортом.
— Опыт реализации шаблонов с помощью Apache Camel или Spring Integration.
Условия:
— Полная занятость
— Удалённый формат работы
Компания: IT ONE
Задачи:
— руководить проектами по разработке, внедрению и сопровождению систем на базе искусственного интеллекта (ИИ/ML) с достижением плановых показателей по срокам, бюджету и целевым метрикам качества;
— участвовать в проработке AI-инициатив, разрабатывать план проекта, структурировать работы (включая сбор и разметку данных, обучение моделей) и распределять ресурсы;
— участвовать в формировании бюджета (включая затраты на вычислительные мощности) и договорных соглашений;
— контролировать ход проекта и реализацию этапов, согласовывать архитектурные и технические решения, проверять техническую и эксплуатационную документацию (описания моделей, API, инструкции), отвечать за результат в рамках сроков и бюджета;
— координировать комплекс работ по интеграции ИИ-моделей в целевые информационные системы, контролировать процесс опытно-промышленной эксплуатации (ОПЭ) и приёмку выполненных работ;
— обеспечивать приёмку результатов у команд разработки и внешних подрядчиков (в т.ч. сервисов по разметке данных), взаимодействовать со смежными подразделениями (ИТ-безопасность, архитектура, бизнес-заказчики);
— своевременно проводить коммуникации с участниками проекта и стейкхолдерами, исполнять поручения руководителя и предоставлять отчёты о статусе и эффективности ИИ-решений.
Требования:
— высшее техническое образование;
— опыт работы руководителем проектов от 3 лет (в сфере ИТ, Data Science, машинного обучения или внедрения AI-решений);
— владение основами проектного менеджмента: управление целями (бюджет, срок, содержание, качество модели), планирование, распределение ресурсов, контроль затрат;
— знание этапов жизненного цикла машинного обучения (ML) и понимание специфики подготовки технической документации для ИИ-систем;
— понимание устройства и принципов работы ИИ/ML систем (в т.ч. нейросетей/LLM), знание процедур сбора и подготовки данных, этапов обучения, тестирования и вывода моделей в промышленную эксплуатацию;
— навыки командной работы, умение переводить бизнес-требования на язык технических задач и проводить совещания с разнородными командами;
— умение работать с системами управления проектами и задачами (Jira, Confluence и аналоги), а также с приложениями Microsoft Office;
— умение готовить презентационные материалы и защищать результаты проектов перед руководством и заказчиками.
Условия:
— стабильность;
— официальное оформление в аккредитованной IT-компании, «белая» зарплата и ежегодная индексация, льготная ипотека и отсрочка от армии;
— возможность карьерного роста без потолка;
— оплата курсов, тренингов и сертификаций, участие в конференциях и форумах;
— гибкий формат работы: удалёнка или офис, выбор формата по желанию;
— прозрачная мотивация: ежеквартальные или годовые премии за результат — индивидуальный и командный;
— ДМС со стоматологией и доплата по больничному от 50 до 100 %;
— финансовая помощь при рождении ребёнка и 100 % оплата отпуска по беременности и родам;
— корпоративная мобильная связь, скидки от партнёров на технику, спорт, еду, обучение и другие бонусы;
— атмосфера без жёстких иерархий, свобода предлагать и менять процессы.
Задачи:
— Выполнение проектных задач по модели аутстафф (подключение специалиста в команду заказчика).
Требования:
— Опыт от 5 лет аналитиком/консультантом 1С, из них от 3 лет — регламентированный учёт на 1С:Бухгалтерии КОРП / ERP.
— Участие хотя бы в одном проекте налогового мониторинга (подключение к НМ, витрина данных, сервисы ФНС).
— Опыт интеграционных проектов 1С с внешними системами: постановка на обмены, тестирование, разбор инцидентов.
— Наличие готовых ТЗ и БФТ, которые можно показать в обезличенном виде.
— Глубокое знание 1С:Бухгалтерии КОРП / редакции НМ.
— Интеграции: обмены через очереди, HTTP/REST, S3, 1С:Документооборот 3.0.
Компетенции:
— Налоговый мониторинг: статьи 105.26–105.31 НК РФ, требования ФНС к ИС и витрине, регламент взаимодействия, сервисы ФНС, роль инспектора.
— Бухгалтерский учёт (РСБУ): банк, касса, расчёты, ОС и НМА, МПЗ, производство, закрытие месяца, корректировки прошлых периодов.
— Налоговый учёт и отчётность: НДС, налог на прибыль, налог на имущество, транспортный налог, расшифровки деклараций, уточнённые декларации.
— ПУД и архив: СПВДОК, форматы ФНС, ЭП, МЧД, ЭДО, хранение оригиналов.
— 1С:Бухгалтерия КОРП / КОРП МСФО: типовой функционал, регламентированная отчётность, закрытие периода, обновления, отличия редакции НМ.
— Модуль ГНИВЦ / 1С:СЛК, витрина НМ: архитектура, публикация, ввод остатков, очереди, мониторинг.
— Платформа 1С:8.3: метаданные, расширения, роли и RLS, СКД, запросы.
— Обмены и интеграции: планы обмена, EnterpriseData/КД, RabbitMQ, Dajet, HTTP/REST, JSON/XML/XSD, логирование.
— Сервисы ФНС (API): спецификации, маппинг данных 1С, токены и аутентификация, протоколы проверки.
— Требования: интервью, воркшопы, AS-IS/TO-BE, BPMN 2.0, БФТ, ТЗ, критерии приёмки.
— Проектирование решений: модель данных, оценка трудозатрат и рисков, согласование архитектуры.
— Тестирование и приёмка: тест-кейсы, план, UAT, регресс, совместный тест с ФНС.
— Планирование и бэклог: декомпозиция эпиков, оценка, приоритизация, Jira, Confluence.
— Документирование и обучение: инструкции, регламенты, база знаний, обучение бухгалтеров.
— Коммуникации: с бухгалтерией, налоговой методологией, ФД, ИБ и подрядчиками.
— Самостоятельность: доводит до результата, эскалирует риски заранее, работает в дедлайнах.
— Системное мышление: документ – учёт – декларация – витрина – инспектор.
Желательные компетенции:
— МСФО: трансформация и параллельный учёт.
— 1C:ERP 2 / УПП: регламентированный учёт, обмены ERP – БП.
— 1C:ДО 3.0: хранение файлов, классификация по СПВДОК, интеграции, S3.
— 1C:ЗУП: РСВ, 6-НДФЛ, обмены с витриной.
— SQL и производительность: SELECT к MS SQL/PostgreSQL, хранимые процедуры.
— Хранилища и ИБ: S3, СКЗИ/КриптоПро, разграничение доступа.
Будет плюсом:
— Сертификаты «1С:Профессионал» (БП, ERP / УПП, платформа) или «1С:Специалист-консультант» по БП / ERP.
— Опыт с 1С:Документооборотом 3.0, электронным архивом и СПВДОК; опыт в холдинге с большим числом юрлиц и ВГО-операциями.
— Бухгалтерский / налоговый бэкграунд (главный бухгалтер, налоговый консультант) либо сертификат ИПБ / аттестат налогового консультанта.
— Высшее образование: экономика, финансы, бухучёт или ИТ.
Условия:
— Оформление по ИП/Самозанятости.
— Удалённый формат работы.
— Полный рабочий день.
Задачи:
— Разработка и поддержание в актуальном состоянии тестовой документации - тест-кейсы, чек-листы;
— Проведение ручного и функционального тестирования ПО;
— Выявление и локализация ошибок тестируемого ПО, фиксирование обнаруженных дефектов и сопровождение их на протяжении всего жизненного цикла разработки;
— Формирование отчета по результатам тестирования;
— Участие в поддержании документации по продукту;
— Участие в организации процессов тестирования;
— Работа с инструментами: Git (Gitlab, Visual Studio), Jira, Confluence, DoQA, RPA.
В рамках работы с RPA приложением может быть работа с: OCR, Microsoft Office, SQL, RDP, Email (SMTP, IMAP, Exchange), FTP, HTTP и пр.
Требования:
— Опыт тестирования ПО от 2-х лет;
— Опыт работы с GIT;
— Опыт работы с багтрекером;
— Опыт работы с TMS;
— Уверенное знание теории и методов тестирования;
— Навыки администрирования операционных систем Windows и Linux;
— Понимание клиент-серверной архитектуры;
— Понимание принципов построения алгоритмов;
— Базовая теория программирования (алгоритмы, переменные, циклы, условный оператор, коллекции: таблицы, списки, словари).
Желательные требования:
— Опыт тестирования Desktop-приложений;
— Опыт работы с Selenium;
— Опыт работы с RPA;
— Опыт работы с API;
— Знание теории или опыт работы с языком C#.
Условия:
— Все преимущества надежной ИТ-компании с аккредитацией Минцифры;
— Гибридный или удаленный режим работы;
— Гибкое начало дня с 9 до 11;
— Отсутствие бюрократии и микро-менеджмента;
— Участие в программе лояльности BestBenefits;
— Скидки от партнеров: World Class, Eduson, М-Видео, Инвитро, Иви и др.;
— ДМС по корпоративным тарифам;
— Дресс-код, ограниченный здравым смыслом.
Ivideon — технологическая IT-компания, которая трансформирует рынок видеонаблюдения и видеоаналитики, превращая их из инструментов безопасности в мощные решения для повышения бизнес-эффективности.
Мы разрабатываем собственные решения в сфере видеонаблюдения и видеоаналитики — от умных камер до аналитики с ИИ, которая помогает бизнесу расти.
Мы ищем в команду продуктовой разработки Менеджера проектов.
Задачи:
— Вести общий план активных проектов и поддерживать его в актуальном состоянии;
— Помогать готовить проекты к запуску в работу;
— Собирать оценки и планы от аналитиков и технических команд;
— Формировать общий план проекта по этапам и срокам;
— Контролировать движение проекта от анализа до выпуска;
— Заранее выявлять риски, задержки и зависимости между командами;
— Следить, чтобы по каждой проблеме был ответственный и понятный следующий шаг;
— При изменении приоритетов показывать, какие проекты и сроки это затронет;
— Координировать работу продакт-менеджеров, аналитиков, разработки и тестирования;
— Готовить для руководителей понятную картину: что сейчас в работе, где есть проблемы и где требуется решение;
— Улучшение процессов таким образом, чтобы аналитики и продакт-менеджеры меньше времени тратили на ручной контроль и уточнение статусов.
Требования:
— Опыт от 6 лет в направлении software / product development projects (будет плюсом опыт с несколькими web / mobile / backend / embedded / data-командами);
— Опыт ведения roadmap;
— Опыт управления зависимостями нескольких инженерных команд;
— Опыт взаимодействия с тимлидами и системными аналитиками;
— Управление рисками и изменением приоритетов/состава проекта;
— Навыки работы в Jira / Confluence;
— Применение в работе Agile / Kanban;
— Опыт подготовки системной data-driven отчетности.
Условия:
— Бенефиты ДМС со стоматологией;
— Компенсация изучения английского языка;
— Официальное трудоустройство, всё прозрачно;
— Формат работы на выбор: офисный / гибридный / удаленный;
— Офис в пешей доступности от метро Менделеевская и Новослободская;
— График 5/2 с 9 до 18 по Мск.
УдалённоmiddleГеография найма не уточнена, офис: Москва
Location: Москва
Наша команда занимается прикладным администрированием и сопровождением критически важной для страны системы — Процессинга банковских карт, обеспечивая максимальную надежность и работоспособность в production-среде. Мы отвечаем за полный цикл эксплуатации бизнес-приложений — от установки релизов, проведения плановых изменений и настройки современного IT-стека (Kubernetes, Kafka, Apache Ignite) до оперативного устранения инцидентов и плотного взаимодействия со смежными командами разработки и инфраструктуры. Мы ищем тех, кто хочет развивать масштабную распределенную систему с высокой нагрузкой, применяя лучшие практики SRE и внедряя AI-инструменты в рабочий процесс.
* возможность познакомиться с работой одной из наиболее критичных высоконагруженных распределенных систем в Банке, перспективный прикладной проект
* огромные объемы данных и экстремальные нагрузки на систему, что дает быстрое развитие и бесценный опыт
* приобретение профессиональных навыков по работе с высоконагруженными системами, обеспечения высокой надежности и доступности систем, работа с актуальным стеком технологий.
Обязанности
· проведение плановых работ в контуре системы - обновление компонентов, устранение уязвимостей
· подготовка инфраструктуры и внедрение новых приложений
· анализ прикладных мониторингов, трендов утилизации компонент системы и оборудования
· приоритетное реагирование на сбои в работе системы, устранение влияния и контроль восстановления
· проработка мероприятий по повышению надежности совместно с экспертами разработки
· профилирование приложений и сбор диагностической информации для качественной оценки работы системы
· тюнинг производительности приложений, работа с командой нагрузочного тестирования
· привлечение участников смежных и инфраструктурных команд, планирование совместных работ
· написание и поддержка в актуальном состоянии инструкций по компонентам в зоне ответственности
· автоматизация рутины, снижение нагрузки и рисков ручной работы
· построение качественного мониторинга компонент в своей зоне ответственности.
Требования
· опыт работы по профилю от 2-х лет, высокий уровень ответственности
· уверенная работа в консоли ОС Linux
**Приветствуются знания:**
· общее понимание специфики работы java-приложений
· навыки настройки JVM, снятия дампов, анализа логов будут преимуществом
· администрирование контейнеров Kubernetes, Openshift
· сертификаты, ЭЦП, создание защищенных соединений
· понимание принципов ITIL/ITSM
· знание принципов SRE и применение практик обеспечения надежности в работе
· распределенная БД Apache Ignitе
· реляционные БД Oracle/Postgres
· кластер Kafka/Zookeeper
· системы мониторинга: Grafana, VictoriaMetrics, Prometheus
· инструменты DevOps: Ansible, Jenkins, Git
· автоматизация на Bash/Python/Go
· рабочие пространства Jira, Confluence
· инструментальное владение AI для анализа, генерации и автоматизации повседневных задач.
Условия
· офисный формат работы по адресу Кутузовский проспект 32к1
· ежегодный пересмотр зарплаты и годовая премия
· расширенный ДМС и льготное страхование для семьи
· уникальная система обучения Сбера для профессионального и карьерного развития
· выгодная ипотека для сотрудников
· подписка Прайм с возможностью совместного использования на трёх близких
· вознаграждение за рекомендацию друзей в команду Сбера
· корпоративная пенсионная программа.
Задачи:
- Подготовка тестовой документации (сценарии, отчеты по тестированию)
- Проведение функционального тестирования
- Разработка автотестов
- Поддержка и развитие тестового фреймворка на Java
- Проведение code review автотестов
- Участие в анализе задач
- Участие в анализе выявленных ошибок и дефектов промсреды
Требования:
- Опыт тестирования mobile/web приложений от 3 лет
- Опыт работы с Rest API
- Опыт работы с sql/nosql БД на уровне сложных запросов и выгрузок (join, View etc.)
- Опыт покрытия новых функциональностей при помощи инструментов автоестирования (Java как основной, плюсом будет если есть база по Ruby)
- Опыт работы с интеграционным тестированием
- Опыт работы с CI/CD (Jenkins, GitlabCI)
- Опыт работы с брокерами сообщений (Kafka, RabbitMQ, аналоги)
- Опыт работы с Мок-сервисами (Wiremock или аналоги)
- Опыт работы с инструментами: SOAP UI, Postman, Jira, Confluence, Git, Visual Studio, VS Code, Bitbucket, Bash
- Опыт работы с системами на микросервисной архитектуре (Spring Cloud, Kubernetes, Openshift или аналоги)
- Опыт работы с системами Cache (Redis, Hazelcast)
- Инженерный склад ума без ограничений по языкам
Задачи:
— Аналитика и сопровождение 1С в области НФО (ломбард, МФО, КПК).
Требования:
— Опыт работы аналитиком 1С от 3–5 лет, желательно в крупных распределенных компаниях (холдинги, федеральные сети) с филиальной структурой.
— Знание предметной области НФО (обязательно).
— Опыт работы с конфигурациями «1С:Ломбард» (Аксиома) и «1С:МФО и КПК» (или аналогами на базе БП для НФО).
— Понимание специфики отраслевого учета, ломбардной деятельности и принципов обмена данными с бухгалтерией.
— Уверенное понимание архитектуры и компонентов «1С:УТ» (Управление торговлей).
— Практический опыт работы со встроенными или внешними модулями ЭДО (Контур.Диадок) и транспортной логистики (Контур.Логистика / ЭТРН).
— Практическое понимание принципов обмена данными по форматам REST API и SOAP.
— Умение читать и анализировать структуры XML/JSON, понимать работу HTTP-запросов (GET, POST), заголовков (Headers) и авторизационных токенов (Bearer, API-key).
— Знание архитектуры платформы 1С:Предприятие 8.3, структуры таблиц и метаданных (разница между регистрами сведений, накопления и бухгалтерии).
— Умение использовать Консоль запросов 1С и СКД для самостоятельного извлечения данных.
— Умение зайти в Конфигуратор для первичного анализа логики метаданных.
— Навыки самостоятельного лог-анализа и выявления причин ошибок обмена (расшифровка кодов ответов сервера вроде 403 Forbidden, 401 Unauthorized, 404).
— Опыт проектирования бизнес-процессов и схем данных в Miro, Draw.io, Visio или нотациях BPMN / UML.
— Опыт работы в Jira и Confluence для ведения проектных задач и документации — будет весомым преимуществом.
Условия:
— График: Full time.
— Формат работы: офис.
— Локация: Москва.
— Командировки: нет.
— Оклад на руки: 250 000 - 300 000 руб.
Контакт для отклика: kristina.romanyuk@ksa365.ru
Откликаться по ссылке: https://t.me/Kristina_KSA
Задачи:
— Развивать AI-агентов и автоматизацию бизнес-процессов, включая анализ процессов и интеграций.
— Формировать требования к LLM-решениям и оценивать их качество.
Требования:
— Опыт 3+ года в системном или бизнес-анализе.
— Знание BPMN, REST, JSON, API/OpenAPI.
— Владение SQL.
— Опыт работы с Jira и Confluence.
— Понимание AI/LLM-агентов, промптов и сценариев их работы.
Будет плюсом опыт в AI/ML, банковских системах, информационной безопасности и продуктовой аналитике.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across teams to maintain platform performance. The PSA plays a key role in driving client satisfaction, improving operational efficiency, and contributing to continuous process enhancements through knowledge sharing and workflow development. This position supports clients during the 8:00 AM to 5:00 PM EST shift and operates under general supervision within a collaborative, fast-paced environment.
Responsibilities
Collaborate with Production Support team members to maintain active engagement during working hours and share workload responsibilities equitably.
Respond to client inquiries and support requests with urgency, professionalism, and a focus on timely resolution.
Identify critical issues and coordinate with cross-functional iCapital teams to drive prompt escalation and resolution.
Maintain or exceed established response-time compliance standards and service level expectations.
Deliver high-quality client experience to maintain or exceed customer satisfaction targets.
Develop and contribute to standardized workflows, best practices, and process improvement initiatives.
Perform technical support and ticket resolution activities under general supervision while demonstrating sound judgment and accountability.
Qualifications
1-3 years’ experience in technology industry
Experience providing direct end user support for software (either custom built software or SAAS model platform)
Experience with online ticketing system and support; experience with Jira is a plus
Experience creating user documentation; experience with Jira Confluence and SharePoint is a plus
Experience in insurance industry is a plus
Benefits
The base salary range for this role is $60,000 to $75,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem.
About the job
This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor.
In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine.
If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you.
Responsibilities
In this role, you will lead program execution across four core pillars:
Cross-Functional Governance & Leadership
Drive Visible Governance Programs:
Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management
Maintain Executive Visibility:
Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews.
Implement Core Infrastructure:
Lead end-to-end process improvements across carrier operations — understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls.
Operating Model, Enablement & Team Infrastructure
Build Team Foundations:
Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures.
Author Runbooks & Standards:
Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners.
Design Enablement & Change Management:
Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.
Insights & Reporting
Business Intelligence:
Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights.
Data & Reporting Quality:
Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines.
Design Enablement & Change Management:
Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.
Drive Team RTB Engine:
Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms:
Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.
Run-the-Business (RTB) Ownership
Drive Team RTB Engine:
Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms:
Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders.
Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls.
Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs).
Proven track record in designing enablement content and driving organizational change.
Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.
Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs.
Sharp written and verbal communication skills with experience presenting to executive leadership.
Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance.
Team player who thrives in a fast-paced environment.
Desired:
Background in management consulting, high-growth tech, or global telecom environments.
Six Sigma or formal Program / Process Management / Prosci Change Management certification.
Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance.
Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks.
Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling).
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$
90,800.00
- $
113,500.00
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— Предоставлять L2 поддержку по всей компании и локально для офиса в Лимассоле.
— Администрировать доступы в GitLab, Google Cloud IAM и внутренних инструментах.
— Автоматизировать повторяющиеся ручные задачи и повышать эффективность.
— Управлять соответствием парка macOS и Windows, офисной сетью и AV-системами.
— Курировать администрирование Jira и Confluence, а также их интеграции.
Требования:
— Опыт работы в IT поддержке/системном администрировании от 4 лет.
— Опыт L2 поддержки не менее 2 лет.
— Владение Okta, Google Workspace, Jamf и Intune.
— Глубокие знания сетевых технологий (маршрутизация, коммутация, firewall).
— Опыт администрирования Jira и Confluence.
— Свободное владение английским языком и хорошие коммуникативные навыки.
Желательно:
— Знание русского языка и практический опыт работы с Fortinet.
— Навыки скриптинга для автоматизации (Bash, Python, Google Apps Script).
— Опыт интеграции AI-инструментов в рабочие процессы поддержки.
Условия:
— Конкурентная зарплата и опционные программы (каждый сотрудник — партнер).
— Официальное трудоустройство на Кипре с поддержкой визы для сотрудника и супруга.
— Комфортный офис в Лимассоле с предоставлением питания и перекусов.
— Медицинская страховка (100% для сотрудника, 75% для семьи).
— Доступ к матчам и мероприятиям футбольного клуба Aris Limassol.
— Возможности профессионального роста и корпоративные мероприятия.
Формат работы: офис, Лимассол.
ОфисLimassol
УдалённоjuniorBelarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Czech Republic; Estonia; Portugal; Georgia; Dubai; France; Greece; Poland; Working hours: Business hours, EET/EEST time zone
United Kingdom, London
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УдалённоRemote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom; Ability to travel internationally and work flexible hours to support global time zones