Location: New York, NY, USA
About the role
Chime Enterprise, the business-to-business division of Chime that partners with employers to provide workplace financial wellness benefits, is looking for a Director of Communications & Content to own the Chime Enterprise narrative.
In this role, you will oversee external press, internal communications, executive visibility, and thought leadership, including the editorial, social, and creator programs that support Chime Enterprise.
You’ll manage a small team of B2B content writers, as well as our PR agency of record. A core part of this role is making sure the story we tell the press, the story we tell through our own channels, and the story we tell through social and creator voices all work together.
You’ll report directly to the Head of Marketing & Growth, Chime Enterprise, and partner closely with peers across Demand Generation, Creative, Internal Communications, and External Communications.
In this role, you can expect to
Set and execute our external communications strategy, including media relations, press strategy, and share-of-voice goals for the Enterprise business.
Build and maintain relationships with tier-one and trade media, analysts, and industry influencers relevant to our category.
Identify, develop, and place executive thought leadership, including bylines, speaking opportunities, podcasts, and media appearances. Serve as a strategic partner to company spokespeople.
Manage our PR agency of record. Set the brief, hold the agency accountable to measurable outcomes, and determine when work is best handled internally or externally.
Ensure consistency across press messaging, executive thought leadership, owned content, social, and creator programs so that each channel reinforces the same core narrative.
Help drive internal communications for the Enterprise business. Ensure internal and external communications are coordinated and sequenced appropriately.
Build and manage an HR and payroll analyst relations program that keeps key analysts informed and engaged, while partnering with them on larger programs when appropriate.
Lead the Chime Enterprise executive thought leadership program, ensuring our executive voices are differentiated and support our commercial goals.
Set the direction and quality bar for long-form and editorial content, including blogs, guides, ebooks, and other thought leadership.
Oversee our organic social and influencer/creator programs.
Work closely with cross-functional partners across Investor Relations, Government Affairs and Public Policy, Legal, and Compliance.
What We’re Looking For
10+ years of experience in communications or PR, including at least 3 years in a people-management or agency-management role.
A Player-coach: You can set the strategy, lead a team, and roll up your sleeves to get the work done. You’re always looking for ways to make the work better and the team more effective.
Experience working in a high-growth startup environment and managing multiple priorities at once with urgency.
Proficiency with AI tools and an ability to use them to improve the quality and speed of content development.
A track record of securing meaningful press coverage and building executive visibility, ideally in B2B SaaS, fintech, HR tech, or another regulated industry.
Experience turning first-party or third-party data into compelling stories that can earn tier-one media coverage.
Experience managing an outside PR agency from the client side.
Comfort serving as a strategic partner and occasional ghostwriter for senior executives.
Experience working with content, social, or community teams. You do not need to have directly managed each of these functions, but you should understand how they work and be able to set a high bar for quality.
Nice to Have
Direct experience with creator or influencer programs as an earned-media channel.
Experience supporting investor communications, including earnings announcements, and/or Government Affairs and public policy communications.
Both in-house and agency-side experience.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$202,000
—
$280,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Colombia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Costa Rica
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Brazil
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Chile
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Peru
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Argentina
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Mexico
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE is looking for a detail-oriented
B2B proofreader
to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward.
Responsibilities:
Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice
Ensure content aligns with client style guides, editorial standards, messaging, and project requirements
Provide clear, constructive feedback to writers
Cross-check references, claims, data, and source material for accuracy
Identify factual inconsistencies, unsupported statements, and potential plagiarism
Collaborate with writers, designers, and other departments
Review and occasionally revise internal documents and client-facing materials
Manage multiple assignments while meeting deadlines
Maintain a high standard of quality across all reviewed content
Qualifications:
Excellent English writing, editing, and proofreading skills
Strong understanding of grammar, punctuation, syntax, style, and usage
Experience editing and proofreading long-form and short-form content
1+ year of proofreading or editing experience
1+ year of writing experience
B2B content experience preferred
Familiarity with style guides and brand voice requirements
Strong attention to detail
Excellent communication and collaboration skills
Highly organized, adaptable, proactive, and solutions-oriented
Able to work EST hours
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for an Internal Communications Manager to scale how Vercel gives every employee the context to make good decisions without waiting to be told. You’ll shape how the company hears from its leaders and from one another, so everyone at Vercel knows what we’re building, why it matters, and how their work moves our mission forward. You’ll oversee the channels, moments, and cadence that carry company news, and make sure what employees hear matches what the world hears.
This role is for someone who can build, run, and grow programs with rigor while continually bringing creative ideas to the table. You'll work closely with our communications leadership and cross-functionally with People, Finance, Legal, Design, and executives to ensure shared understanding among employees, so a company of builders can move as one.
You will report to our Head of Communications and will be located in our SF office with in-office anchor days on Monday, Tuesday, and Friday.
What You Will Do:
Build the operating system
Design and run the internal communications processes and calendar: All Hands, leadership updates, and team-level cadences, with a clear owner and format for each
Decide what belongs in Slack, email, Notion, and video, document it, and get the company to follow it
Stand up an internal comms metrics baseline (reach, read rates, All Hands attendance, pulse-survey sentiment) and report on it quarterly
Land major company moments
Co-lead major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input
Build the internal plan for company milestones: what employees hear, when, and from whom
Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials
Partner with Legal, People, and Finance on confidentiality guidelines for anyone who talks to the outside world
Incubate new programs
Design and launch creative programs that educate and engage employees beyond the standard cadence
Create structured opportunities for cross-department collaboration
Train employees to be Vercel ambassadors: how to talk about the company, share our work, and represent us at events and online
Use agents to surface the opportunities and news employees would otherwise miss: open roles, speaking slots, product launches, customer wins, and community moments
Measure what lands, double down on it, and retire what doesn’t
Keep internal and external comms aligned
Sit on the communications team’s approval processes so internal messages are reviewed to the same standard as external ones
Make sure what employees are told matches what customers, press, and partners are told, in substance and in timing
Partner with the People team on employer brand, onboarding content, and culture programs where comms is the lever
Use employee questions and feedback to identify gaps in understanding and improve communication
About You:
Have 5+ years of experience in internal communications, ideally with exposure to technical teams
Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience
Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines
Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it
Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners
Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance
Enjoy creating practical, repeatable processes that improve the quality and consistency of communications
Respond well to feedback and adapt as priorities change
Bonus If You:
Interest in and proficiency with using agents in your workflow.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $184,000 - $230,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
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for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Developer Relations team builds developer tooling and creates awareness through events, social channels, and community activity. In this hands-on role, you’ll turn that attention into active users by owning the journey from first touch through signup, installation, first success, and continued engagement, while also owning the Developer Hub as the main conversion surface. By helping more developers discover and adopt 1Password’s developer tooling, you’ll contribute to the company’s mission and growth.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 4+ years of experience in developer marketing, lifecycle or customer relationship management (CRM) marketing, or growth marketing for a technical or developer-facing product.
• Proven experience building lifecycle programs that improved activation and retention, with measurable results.
• Hands-on experience with marketing automation and lifecycle tools such as Customer.io http://Customer.io, HubSpot, Braze, or Iterable, as well as product analytics tools such as Amplitude, Mixpanel, or PostHog.
• Experience owning or substantially improving website conversion performance, including A/B testing.
• Strong writing skills, with an instinct for what developers find useful and credible.
• Comfort working with engineers and developer advocates and with technical concepts such as application programming interfaces (APIs), command-line interfaces (CLIs), software development kits (SDKs), and documentation. You do not need to be a developer, but you should be able to try the product yourself.
• Ability to work independently and communicate clearly in a remote, async-friendly team. Preferred: Experience with product-led growth, free-to-paid conversion, open source adoption, event and community programs, Structured Query Language (SQL), Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting, search engine optimization (SEO), docs-led growth, or developer communities such as GitHub, Discord, Reddit, Hacker News, X, or LinkedIn.
What you can expect:
• Build capture-to-activation flows for leads from conferences, meetups, hackathons, webinars, and social channels, including QR codes, event-specific landing pages, follow-up sequences, and starter kits.
• Work with Developer Relations teammates so every event, talk, and social moment has a clear call to action, tracking, and post-event nurture plan.
• Turn social engagement, including launches, threads, demos, and community moments, into measurable traffic and signups through the right landing pages and offers.
• Design and run lifecycle programs across onboarding, activation, adoption, re-engagement, and expansion using email, in-product messaging, and community channels.
• Define activation for the product, build programs around milestones such as a first application programming interface (API) call, successful build, or integration, and segment messaging by behavior, role, language, technology stack, and source.
• Own the Developer Hub’s strategy, messaging, and conversion across its homepage, product pages, community pages, and events pages. Run continuous testing across copy, calls to action, page structure, and signup flows, and partner with Design, Engineering, and Documentation to improve time-to-first-value.
• Write or direct tutorials, quickstarts, sample applications, changelogs, and email content; build reporting from first touch through activation and retention; and share findings that help shape the roadmap and messaging. Early success will include auditing the funnel, launching event follow-up and onboarding programs, and improving signup-to-activation, event-to-user, and Developer Hub conversion.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $125,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Intermediate Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $102,600 $128,300 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Growth Engineering
WHY THIS ROLE EXISTS
Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support.
WHAT YOU'LL ACTUALLY DO
- Turn growth team problems into useful features. Define a small first release and build it across backend and frontend.
- Own database schemas, query performance and safe migrations on a live database.
- Build third-party integrations that handle API quotas, rate limits, retries and webhooks.
- Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail.
- Ship LLM features and measure quality, latency and cost per result.
- Own environments, releases, monitoring, security and access. Share on-call responsibility.
- Define success metrics, track adoption after launch and improve what you ship.
MUST-HAVES
- Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results.
- Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them.
- Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases.
- API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users.
- Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build.
- High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments.
- Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence.
- Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours.
OUR TECH STACK
- Languages: Python and TypeScript.
- Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs.
- Frontend: React with server-side rendering.
- Data: PostgreSQL and S3-compatible object storage.
- Infrastructure: Linux, Docker and GitHub Actions CI/CD.
- AI: LLM APIs from major providers.
- Quality: Static typing, linters and automated tests in both languages.
Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking.
INTERVIEW PROCESS
1. Recruiter screen: role expectations, logistics and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs.
4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it.
5. Offer.
WHAT WE OFFER
Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Guatemala City
Workplace: hybrid
We’re looking for a detail-oriented
Collections Specialist
to join our team! In this role, you will be crucial in managing outstanding accounts, ensuring the financial resources that support our global services are secured. If you are great with communication and experienced in managing accounts, this role is for you.
Requirements
Previous experience in Collections or similar roles
Strong knowledge of billing procedures & collection techniques
Proficiency in MS Office (Excel required)
Excellent communication & negotiation skills
Ability to work under pressure and meet targets
Problem-solving mindset
High School diploma required
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Additional Benefits
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; San Francisco, CA; New York City
About the role
Cloudflare’s Strategic Partnerships team operates at the intersection of technology, media, and emergent AI business models. We sit at the tip of the spear—bridging what Cloudflare builds with executive market needs, navigating complex ecosystem shifts, and driving "zero-to-one" commercial and strategic initiatives.
We are seeking a
Strategic Partnerships Operations Manager
to bring structural rigor, operational efficiency, and scalable execution to our team. In this role, you will be the connective tissue between Strategic Partnerships and core internal functions like Product Management, Engineering, Sales, and Product Marketing.
What you'll do
You will design and run the team's operational backbone, build mechanisms to synthesize and scale external feedback back into our product roadmaps, and craft high-impact collateral for new solutions we bring to market. The ideal candidate possesses deep technical fluency, operates with high autonomy, and leverages modern AI tools to scale their impact.
Responsibilities
1. Operational Infrastructure & Rhythm
Design & Scale Team Cadences:
Establish project management frameworks, tracking systems, and operational rhythms for the Strategic Partnerships organization to ensure visibility across high-stakes initiatives.
Workflow Automation:
Utilize modern AI tools and automated workflows to centralize partner data, streamline pipeline management, and reduce manual reporting overhead.
Resource & Initiative Management:
Serve as the central point of operational contact, tracking partner milestones, pilot launches, and cross-functional commitments.
2. Cross-Functional Feedback Loops
Synthesize Market Signals:
Capture, structure, and synthesize qualitative and quantitative insights gathered from key executive partners, publishers, and AI platforms.
Bridge Strategy, Product, & Sales:
Build repeatable feedback loops with Product Management and Engineering to inform product roadmaps based on partner requirements and emerging ecosystem trends.
Field & Enablement Alignment:
Partner with Sales and Go-To-Market teams to ensure partner learnings, tactical objection handling, and market narratives are operationalized across customer-facing teams.
3. Product Collateral & Go-To-Market Execution
Collateral Architecture:
Create executive-ready product collateral—such as message houses, solution one-sheets, presentation decks, and enablement briefs—to commercialize strategic initiatives.
Technical Storytelling:
Translate complex technical infrastructure, AI Gateway mechanisms, crawler policies, and edge-computing capabilities into clear, compelling narratives for external partners and internal leaders.
Launch & Pilot Enablement:
Coordinate pilot rollouts and partnership launches, ensuring marketing, product documentation, and collateral are aligned for external execution.
Who You Are
Execution-Driven & Structured:
You bring order to ambiguous environment. You enjoy building processes from scratch and making team operations run like clockwork.
Technically Fluent:
You understand modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem. You can comfortably engage with product managers and engineers on technical nuances.
AI-Native Mindset:
You actively use AI tools (e.g., ChatGPT, Claude, Gemini, workflow automation agents) in your daily work to multiply your output, synthesize data, and automate routine tasks.
Master Communicator:
You possess exceptional written and visual storytelling skills. You can distill dense technical details into crisp, polished executive collateral.
Collaborative & Proactive:
You thrive in cross-functional matrixed environments. You don't wait for a playbook—you build it while collaborating seamlessly across teams.
Desirable Skills, Knowledge, and Experience:
Experience:
5+ years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management within a high-growth tech environment.
Technical Aptitude:
Demonstrated ability to comprehend complex technical products, platform infrastructure, or developer tools.
Track Record:
Proven success in establishing cross-functional operating models and authoring external customer/partner collateral.
AI Tooling Proficiency:
Experience leveraging AI platforms and automation tools to scale personal and team workflows.
Location:
Based in or willing to work hybrid from Cloudflare’s
San Francisco, CA,
New York, NY
or
Austin, TX
offices.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $195,000 - $268,000
For New York City based hires: Estimated annual salary of $186,000 - $255,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; San Francisco, CA; New York City
About the role
The web is undergoing a structural transition from a search-first economy to an AI-mediated, agentic ecosystem. Cloudflare sits in front of more than 20% of the world's web traffic, providing an unmatched, front-row view of how Large Language Models (LLMs), AI bots, and autonomous agents interact with digital content.
We are seeking a
Strategic Partnerships Lead / Director - AEO/GEO Analytics
to join Cloudflare’s Strategic Partnerships team. In this high-impact, zero-to-one role, you will define and execute our strategy to transform Cloudflare’s rich network and CDN data into actionable business, marketing, and Answer Engine Optimization (AEO) intelligence.
What you'll do
You will act as the crucial bridge between enterprise customers, Product & Engineering, and Go-To-Market (GTM) teams. Your mission is to build and commercialize the "Analytics of the Agentic Era"—helping non-technical business leaders, CMOs, and digital publishers measure content value, track agentic traffic, and optimize brand visibility across AI answer engines.
Responsibilities
1. Product Influence & Analytics Suite Definition
Partner closely with Product Management and Engineering to translate raw CDN, bot, and network traffic signals into executive-ready dashboards and commercial analytics products.
Help design first-party analytics tools tailored for business personas—focusing on metrics like scraping-to-referral ratios, prompt library integrations, LLM brand presence, and content gap analysis.
Run design partner programs with top enterprise customers and media brands to gather feedback, validate feature roadmaps, and co-develop analytics prototypes.
2. GTM Strategy & Sales Enablement
Collaborate with Cloudflare’s Enterprise Sales and GTM teams to package, price, and position the Advanced Analytics Suite for commercial buyers.
Create sales playbooks, value frameworks, and pitch materials that translate complex technical infrastructure data into compelling business stories for non-technical buyers.
Serve as a domain expert in high-stakes customer meetings, executive briefing centers (EBCs), and pilot programs.
3. Expanding the Buyer Horizon Beyond CISOs
Champion Cloudflare’s strategic positioning beyond security (CISOs) and infrastructure (CTOs), actively expanding our mindshare among CMOs, digital strategists, and commercial leaders.
Educate external stakeholders on critical concepts in the agentic web, such as Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and synthetic web traffic attribution.
4. Ecosystem & Strategic Alliances
Identify, evaluate, and structure strategic partnerships with adjacent players in the marketing tech and AI ecosystem (e.g., AEO measurement platforms, attribution providers, AI ad networks, and commercial data platforms).
Leverage ecosystem relationships to enrich Cloudflare’s analytics capabilities and build joint go-to-market motions.
Desirable Skills, Knowledge, and Experience:
10+ Years of Experience:
Demonstrated track record in strategic partnerships, business development, product marketing, or strategy within digital media, martech, web analytics, or data platform ecosystems.
Technical + Commercial Fluency:
Exceptional ability to understand complex technical infrastructure (CDNs, bot management, traffic logs, APIs) while possessing a keen empathy for marketing and business mechanics (KPIs, CAC/LTV, attribution, content monetization).
0-to-1 Builder Mindset:
Proven experience taking early-stage, ambiguous product concepts from ideation to scaled commercial distribution.
C-Suite Storytelling & Communication:
Superior written and verbal communication skills, with a track record of presenting to C-level executives (CMOs, CEOs) and simplifying complex developer concepts into strategic business imperatives.
Cross-Functional Leadership:
Strong experience orchestrating alignment across engineering, product management, sales, legal, and executive leadership teams.
Location:
Based in or willing to work hybrid from our
San Francisco, CA
or
New York, NY
or
Austin, TX
offices.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $195,000 - $268,000
For New York City based hires: Estimated annual salary of $186,000 - $255,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: USA
About the Team
Cloudflare is changing how it grows and how it measures growth and Revenue and Consumption is becoming a core Go-To-Market (GTM) metric that shapes our GTM motions.
The Consumption Transformation Team is the design engine for that change. Working closely with GTM leaders and the Developer leadership team, we help define the metric, draft and enforce the Rules of Engagement (ROE) for Consumption, build the analytics and field reporting, and support enablement, landing, and continuous improvement. We are a partnering team and aim to work cross functionally to support our internal functions successfully in a consumption business. This is a new team, so you will be building the way we work, and we expect successful candidates to use AI every day to take on more than a team this size normally could.
About the Role
You will turn the Consumption strategy into working models, trusted data, and clear answers for the field. You will design, build, and land the targeting models, build scorecards with our cross-functional partners and Data and Analytics Leader, give Geo Ops analytics they need to run their business, and be the first stop when our field teams seek clarity on our data, reporting, and use this to improve our models.
What you'll do
Design, model, and land targets:
Build and evolve our target setting model, and own the methodology. Back-test them, land them with GTM leaders, and keep improving them.
Execute the strategy:
Take direction from the Strategy Lead and turn it into working methods and recommendations, and flag early when the data says the plan should change.
Build scorecards:
Work with our DIA and GTM Analytics teams to build and maintain scorecards with cross-functional partners covering field performance, data quality, and disputes.
Protect data integrity:
Validate actuals, baselines, targets, revenue attribution, and account ownership against source systems such as BigQuery, and tie GTM Revenue back to Finance and Billing.
Support the field and apply the Rules of Engagement:
Answer field questions and cases on baselines, quotas, crediting, and ownership, applying the Rules of Engagement consistently and keeping a record of each decision. Spot where a rule needs to change, and provide the account hierarchy and ownership data teams need to collaborate across geos on our most critical customers.
Support territory planning and partner across teams:
Provide analytics to Geo Ops and central territory design so they can deliver successful territory and coverage plans with equitable distribution of opportunity and targets. Work with Finance, Billing, data engineering, IT, RevOps, and Compensation to define data needs and move manual spreadsheet work into governed data products.
Use AI to scale the work:
Use AI tools, to write and review SQL, speed up reconciliations, draft answers to common field questions, and automate recurring checks. Review every result for accuracy and follow Cloudflare policy on confidential data.
Examples of desirable skills, knowledge and experience
Experience:
5 or more years in sales operations, revenue operations, business analytics, target setting or territory modelling, or data operations, ideally in a usage-based or billing-driven business
Modelling:
You can build and back-test a quota or forecast model and explain its assumptions
SQL and data:
Strong SQL on large datasets (BigQuery or similar), reconciling against CRM and billing data
Reporting:
You have built scorecards or dashboards that other teams rely on
Controls and policy mindset:
You understand why accuracy, documentation, and an audit trail matter when numbers drive pay, and you can apply a written policy such as the Rules of Engagement consistently to real cases
Communication:
You explain technical answers clearly and calmly to sellers and managers, and work well with Geo Ops, Finance, Billing, data engineering, and IT
AI fluency:
You already use AI assistants and agents in your daily work for analysis, coding, and documentation, check their output against the data, and can show examples of work you made faster or better with AI
Bonus points
Salesforce:
Experience with reports, SQL, account hierarchies, and ownership rules
Building with AI:
Experience building your own automations, agents, or prompts that handle routine analysis, reporting, or support questions
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $138,000 - $190,000.
For Boston, California - Remote, Connecticut - Remote, DC Metro, Massachusetts - Remote, New Jersey - Remote, New York City, NY Metro, Remote - Washington, Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $132,000 - $182,000.
For Colorado - Remote, Illinois - Remote, Maryland - Remote, Minnesota - Remote, Nevada - Remote, New York - Remote, Rhode Island - Remote, and Vermont - Remote based hires: Estimated annual base salary of $120,000 - $165,000.
CO ONLY
Application Deadline:
January, 17 2027
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, Toronto
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to drive MinIO’s next stage of growth in the Toronto, Canada region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
Drive New Business Acquisition
: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
Technical & Vision Selling
: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
Close Complex Deals
: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
Compete & Win Against Legacy Software
: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
Educate & Influence
: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
Quantify Value
: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
Partner-First Territory Strategy
: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
Cross-Functional Collaboration
: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
Forecasting & Planning
: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
Enterprise Sales Expertise
: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
Technical Acumen
: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
Partner-Led Approach
: History of building co-selling strategies with channel and alliance partners to scale market presence.
Vision & Thought Leadership
: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
Competitive Selling
: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
Startup Experience
: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
Challenger Mindset
: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
Network & Territory Expertise
: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
Communication & Influence
: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
Education
: BA/BS in computer science, engineering, business, or related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Colombia
Costa Rica
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