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Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia. We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls. You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can. Key responsibilities: Own the plan. Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements. Model demand and capacity. Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions. Run the business reviews. Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership. Build the reporting. Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse. Shape the commercial model. Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio. Scale through partners. Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost. Design the org. Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows. Lead cross-functional projects. Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process. Automate with Claude. Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on. Minimum qualification: Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL Have run planning cycles and business reviews for a senior leader and written the materials yourself Have taken an unclear question to a recommendation, a decision and a process that other teams still use Earn the trust of senior technical and commercial leaders and can influence them without direct authority Are comfortable working fast with imperfect data and simple processes that you improve as you go Use AI tools in your own work today and want to push that much further Are excited about Anthropic's mission to build AI that is safe and beneficial Preferred qualification: 10+ years in GTM strategy and operations, business operations or consulting Built the operations of a professional services or FDE team through a period of fast growth Worked on services pricing, statements of work and deal terms with Finance and Legal Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics Experience in a consumption or usage-based business, including tying services work to product usage Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP) Experience with Salesforce and professional services automation (PSA) tools Experience at an AI, cloud or developer infrastructure company Experience preparing materials for executive and board audiences The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $310,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States; Seattle; New York; California; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role summary: The Managing Editor runs the operational engine of the editorial team. This role turns strategy and drafts into a functioning production pipeline across all content streams (thought leadership, developer content, customer stories, product marketing content, etc.). This person is most responsible for whether things ship on time and at a consistent bar. Core responsibilities: - In conjunction with Editorial Content Director, own and maintain the master editorial calendar across all content streams, sequencing work so there is no competition for the same limited writing capacity - Manage the brief-to-publish workflow: assigning work, setting deadlines, tracking status, unblocking bottlenecks - Own the review/approval routing for each content type: legal and PR for thought leadership, engineering/DevRel sign-off for developer content, customer and legal approval for customer stories, product marketing alignment for product content - Set and enforce production-level style and quality standards (distinct from the Content Strategist's audience/strategy standards) - Manage relationships with freelancers, contractors, and cross-functional SME contributors who feed content into the pipeline - Report to the Head of Editorial Content on throughput, capacity, and delivery risk - Own and manage the 24-hour review in the blog tracker - Run competitive and content-gap analysis to identify where the team's limited capacity should go - Ensures style guide story alignment (with Content Editor contributing) - Present editorial performance metrics to cross-functional stakeholders in conjunction with Editorial Director - Partner with Growth Marketing on content positioning alignment - Work with MarOps on attribution and any potential pipeline content Qualifications - 8+ years of experience in editorial or content operations - Experience running multi-stream or multi-format editorial pipelines (not just a single blog) FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Egypt The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required. This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support. The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays. KEY RESPONSIBILITIES Case Management Act as the first point of contact for customers reporting technical issues with Cincom products. Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels. Investigation & Troubleshooting Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues. Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases. Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results. Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity. Escalation & Customer Communication Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings. Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines. Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution. Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences. Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details. Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution. Knowledge & Continuous Improvement Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content. Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement. Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas. Security & Data Protection Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements. Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled. Requirements WHAT WE'RE LOOKING FOR Essential Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline. 0–2 years of relevant experience; fresh graduates are encouraged to apply. Strong technical fundamentals in operating systems, networking and application technologies. Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically. Ability to understand technical information, identify relevant symptoms and determine appropriate next steps. Strong written and verbal communication skills in English. Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up. Ability to work effectively within a team and collaborate with different technical functions. Customer-oriented mindset, ownership, attention to detail and willingness to learn. Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment. Technical Foundations The following technical foundations are essential at foundation level. Product-specific skills are taught on the job. 1. Linux / Unix Fundamentals Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs. 2. Networking Fundamentals Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools. 3. Windows Operating Systems Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory. 4. Application & Database Fundamentals Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs. Desirable The following skills and experience are desirable: Basic programming or scripting knowledge, preferably Python or PowerShell. Familiarity with JSON, APIs and application integration concepts. Exposure to database technologies such as SQL Server, MySQL or MongoDB. Familiarity with virtualisation and cloud computing fundamentals. Academic projects or internships involving software applications, databases, operating systems or infrastructure. Previous exposure to enterprise software or technical support environments. Linux certifications such as Linux Essentials, RHCSA or equivalent. Networking certifications such as CCNA or equivalent. Microsoft technical certifications. Basic programming or database certifications. Additional language skills, particularly French, German or Italian. PRODUCT KNOWLEDGE Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement. HOW SUCCESS IS MEASURED First 90 days Product and process onboarding completed for the products in scope, with knowledge checks passed. Handling Level 1 cases independently on the shift rota. Case records consistently meet the documentation standard in quality checks. Ongoing First response and update times within the agreed service levels. Share of cases resolved at Level 1 against the team target. Escalations reach Level 2 or Level 3 with complete information first time. Customer satisfaction scores on closed cases. Regular, useful contributions to the knowledge base.

Location: India ubject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica Subject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: United States Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our conversion optimization strategy and improve the overall performance of our Direct-to-Consumer (DTC) e-commerce funnels. Key Responsibilities: Build and manage a structured CRO testing system to track experiments, hypotheses, results, and key learnings. Analyze the entire customer journey, from landing pages to checkout, to identify conversion bottlenecks and optimization opportunities. Develop and prioritize a CRO roadmap focused on improving conversion rate, Average Order Value (AOV), and revenue per session. Plan, execute, and analyze A/B tests and other experiments to continuously improve funnel performance. Work closely with developers and graphic designers to implement landing page improvements, checkout optimizations, and other CRO initiatives. Optimize product pages, landing pages, offers, upsells, and checkout flows to improve the customer experience and maximize revenue. Monitor experiment performance, evaluate results, and turn successful tests into actionable improvements. Balance conversion-focused strategies with brand consistency and a seamless customer experience. Eventually recruit, manage, and lead a team of CRO specialists, establishing workflows and performance expectations. Requirements Proven experience in Conversion Rate Optimization (CRO), preferably in a leadership or senior-level position. Strong background in Direct-to-Consumer (DTC) and direct-response marketing, with hands-on experience optimizing e-commerce funnels. Previous experience working with supplement, health and wellness, or beauty brands. Supplement industry experience is strongly preferred. Demonstrated success improving conversion rates, Average Order Value (AOV), and revenue per session through structured experimentation. Hands-on experience planning, executing, and analyzing A/B tests and other CRO experiments. Strong understanding of funnel analytics, customer behavior, landing page optimization, and checkout performance. Experience collaborating directly with developers to implement and launch CRO tests. Ability to work closely with graphic designers to translate optimization strategies into effective visual experiences. Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and prioritize high-impact opportunities. Experience building testing frameworks, maintaining experiment documentation, and turning insights into actionable improvements. Preferred Qualifications Experience with CheckoutChamp or similar checkout and funnel optimization platforms. Previous experience hiring, managing, or leading CRO specialists. Familiarity with brand building and balancing direct-response marketing strategies with long-term brand positioning. Experience scaling CRO processes within high-growth DTC e-commerce businesses. Familiarity with analytics and experimentation tools used to track funnel performance and measure test results. Benefits Remote Working for a US Company Competitive Salary

Location: Berlin, Germany Freedom24 zählt zu den führenden, von der CySEC regulierten Investmentbrokern in Europa. Mit direkten Konten bei Euroclear, einem langfristigen Emittenten-Kreditrating von BB- mit stabilem Ausblick durch S&P Global Ratings sowie der Mitgliedschaft in der Association for Financial Markets in Europe (AFME) stehen wir für Transparenz, Anlegerschutz und höchste operative Standards. Als Teil der an der NASDAQ notierten Freedom Holding Corp. (FRHC) gehören wir zu einer international tätigen Finanzgruppe mit über 11.800 Mitarbeitenden in 22 Ländern. Seit mehr als zehn Jahren verfolgen wir das Ziel, globale Anlagemöglichkeiten für unsere Kunden einfacher, zugänglicher und transparenter zu gestalten. Zur Verstärkung unseres Teams in Berlin suchen wir eine/n engagierte/n und detailorientierte/n Customer Support Officer (w/m/d) . Werden Sie Teil eines professionellen, dynamischen Teams, das die Zukunft der Investmentdienstleistungen in Europa aktiv mitgestaltet! Deine Aufgaben Du bearbeitest Kundenanfragen kompetent und zuverlässig rund um unsere Handelsplattform, die Kontoeröffnung sowie Ein- und Auszahlungen. Du stellst sicher, dass alle Anfragen effizient und lösungsorientiert bearbeitet werden – mit dem Ziel, höchste Kundenzufriedenheit zu gewährleisten. Du unterstützt Kunden beim Onboarding sowie bei KYC- (Know Your Customer) und Verifizierungsprozessen. Du pflegst und dokumentierst die Kundenkommunikation sorgfältig für Compliance- und Prüfungszwecke. Komplexe oder technische Anliegen leitest du gezielt an die zuständigen Fachabteilungen weiter. Du erkennst potenzielle Probleme frühzeitig und wirkst proaktiv daran mit, Unzufriedenheit zu vermeiden. Du sammelst und wertest Kundenfeedback aus, um unsere Dienstleistungen kontinuierlich weiterzuentwickeln. Du identifizierst und meldest verdächtige Aktivitäten, Betrugsversuche oder Sicherheitsrisiken. Du arbeitest eng mit den Compliance- und Riskteams zusammen, um Risiken für Kunden zu minimieren. Je nach deinen Qualifikationen und Interessen übernimmst du weitere Aufgaben und Projekte. Requirements Du hast ein Studium in Wirtschaft, Finanzen oder einer vergleichbaren Fachrichtung abgeschlossen. Du bringst ein bis zwei Jahre Berufserfahrung im Kundensupport mit, idealerweise im Finanzsektor oder bei einem Broker. Du verfügst über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift. Du zeichnest dich durch ausgeprägte Kommunikationsfähigkeiten, Kundenorientierung und Teamgeist aus. Du arbeitest selbstständig, strukturiert und lösungsorientiert. Benefits Ein wettbewerbsfähiges Gehalt. Einen monatlichen Bonus. Die Möglichkeit, in einem internationalen Umfeld zu arbeiten und mit Kollegen aus unterschiedlichen Teams und Märkten zusammenzuarbeiten. Anspruchsvolle Aufgaben und abwechslungsreiche Projekte. Vielfältige Möglichkeiten zur fachlichen und persönlichen Weiterentwicklung in einem motivierten Expertenteam. Ein Mitarbeiterempfehlungsprogramm mit finanziellen Prämien. Zugang zu modernen, KI-gestützten Tools, die dich bei deiner täglichen Arbeit, Produktivität und Kundenbetreuung unterstützen. Ein modernes Arbeitsumfeld mit vom Unternehmen bereitgestellter Hardware. Hinweis zur Sprache: Aus Gründen der besseren Lesbarkeit wird in dieser Stellenanzeige teilweise auf eine durchgängig geschlechtergerechte Sprache verzichtet. Selbstverständlich richten sich alle Formulierungen an Menschen aller Geschlechter.

Location: São Paulo, Brazil; Santiago, Chile; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior Data Engineer to join our team and contribute to a high-impact project for a strategic client in the Point of Sale (POS) domain. The project focuses on connecting data from POS systems with the data platform of a well-known hotel chain, including database integrations and reporting. In this role, you’ll work with AWS services and data pipelines, help build reliable integration solutions, and collaborate closely with the engineering team to support successful delivery. 🟩 What's in it for you: Contribute to an interesting integration project at the intersection of the POS and hospitality industries Apply your expertise in AWS and Python to build reliable data integration solutions ✅ Is that you? 5+ years of experience in Data Engineering Hands-on experience with AWS services and AWS data products Experience designing, developing, and maintaining data pipelines in AWS Hands-on experience with data integration, transformation, and processing Strong proficiency in Python Strong SQL skills for data transformation and analysis Strong problem-solving, analytical, and troubleshooting skills Strong communication skills and ability to discuss technical matters with clients Adaptability and effective time management skills Upper-Intermediate+ English level Desirable: Experience with Snowflake, particularly Snowflake data apps Familiarity with GCP services Knowledge of JavaScript and frontend development Experience with Java or Scala Experience in the POS domain 🧩 Key responsibilities and your contribution In this role, you'll help connect data across systems and build solutions that support the client's integration needs. Develop and maintain data pipelines to support data integration between POS systems and data platform Work with AWS services and data products to build and support data integration solutions Use Python and SQL to support data processing and transformation Work on database integrations and reporting solutions Collaborate with the Tech Lead and other engineers to implement and deliver data solutions Communicate with client stakeholders on technical matters as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Philippines You You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business. Job Responsibilities: Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies. Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions. Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy. Identify opportunities to enhance customer engagement and boost sales of DBSync products. Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions. Address customer inquiries and provide technical expertise to resolve product-related issues. Generate new leads and close sales through demonstrations, outreach, and relationship-building. Work closely with professional services and customer support teams to ensure seamless customer experiences. Continuously enhance your technical sales skills through training and self-learning. Skills and Qualifications: 3+ years of experience in software SaaS or IT sales, with a strong technical background. Solid understanding of B2B sales, particularly in the SaaS or tech industry. Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders. Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred. Strong problem-solving skills, with a passion for technology and innovation. Tech-savvy, with the ability to map technology to business needs and outcomes. Familiarity with Salesforce CRM or similar platforms is a plus. Excellent communication, presentation, and negotiation skills. Self-motivated and able to thrive in a fast-paced environment. MBA preferred but not required. Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement. Job Location: Philippines (Remote) Work Shift: U.S Shift (8:00 AM CST to 5:00 PM CST)

Location: Egypt ABOUT CINCOM Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed. PURPOSE OF THE ROLE Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware. When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it. This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong. HOW THE ROLE WORKS A few points to be clear on: You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure. You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs. You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing. You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity. You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products. You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests KEY RESPONSIBILITIES Infrastructure and deployment design Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases. Design for availability and resilience: high availability, load balancing, failover and disaster recovery. Review and sign off infrastructure design for each customer deployment and any significant change to it. Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not. Sizing and performance Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed. Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models. Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence. Investigate infrastructure-related performance problems in live customer environments when escalated. Cloud infrastructure and commercials Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders. Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers. Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models. Customers and pre-sales Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices. Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content. Process and compliance Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act. Help build the Drata knowledge base for responses to compliance and security questionnaires Requirements Essential Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud. A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data. Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure. Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS. Hands-on experience with containers, Kubernetes and infrastructure as code. A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice. The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”. English fluency Desirable Experience sizing infrastructure for high-volume batch and document-processing workloads. Experience of GPU and other infrastructure for AI workloads, including locally hosted models. Experience of ISO 27001 or SOC 2 environments. Experience working remotely across countries, languages and time zones. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following. Signed-off reference deployment designs for each product, for hosted and on-premise. A repeatable performance-test approach for deployment configurations, running with each product team. Cost-to-serve known for every hosted customer, feeding hosting and licence pricing. Disaster recovery designs tested for hosted customers, with the results documented. Fewer escalations caused by under- or over-sized deployments. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,500–$4,300 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: United States; Canada Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Colombia; Brazil; Argentina Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Ukraine; Poland; Romania; Spain; Portugal; Croatia At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. We are looking for a Senior ML & AI Engineer to join us as part of our team. About the role PitchBook’s Machine Learning Engineer is responsible for using machine learning, statistical modeling, and natural language processing (NLP) to collect a high-volume of data for the PitchBook Platform and surface insights for the capital markets. This role will also serve as a resource and mentor for junior members of the team. A strong motivation to succeed is critical and everyone has the opportunity to shape the long-term direction of our team. About the project PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more. Team 1 EM, 6 ML Engineers Work Environment The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology. As a qualified expert, You will Work with GenAI & LLMs: Design, develop, and fine-tune generative AI models using transformer architectures. Implement advanced techniques to create practical solutions for real-world challenges. Use Modern Toolkits: Leverage frameworks like LangChain, LangGraph, and LangSmith to build automated pipelines and intelligent agents. Integrate these tools with vector databases for efficient similarity search and real-time analysis. Extract Data Insights: Process and analyze large volumes of unstructured data using embeddings and statistical modeling to identify meaningful insights. Build Scalable Systems: Collaborate with cross-functional teams to create production-grade ML systems that handle real-time, high-volume data processing. Mentor & Lead: Act as a mentor for junior team members and stay updated on trends in Agentic AI, transformer models, and generative systems. Collaborate & Communicate : Work with Product and Engineering teams to improve data management and support innovation. Present complex analyses clearly and effectively. Tech Stack & Focus Areas: Work with generative AI and transformer models, integrating frameworks like LangChain, LangGraph, and LangSmith to automate workflows and build intelligent systems. Use PyTorch, Scikit-Learn, and Spacy to build NLP pipelines. Implement vector databases for high-dimensional data embeddings and develop hybrid models to extract insights from diverse data sources. We’re looking for you if you have Educational Background: You hold a Bachelor’s or Master’s degree in Computer Science, Machine Learning, Statistics, or a related field. Experience: You bring 5+ years of production experience in the ML field, with a track record in developing transformer-based models and deploying them in scalable systems. Technical Expertise: Proficient in Python and machine and deep learning frameworks like TensorFlow, PyTorch, ScikitLearn, Spacy or other. Experienced in natural language processing and modern LLM based techniques. Experience with full ML lifecycle, data preprocessing, training, evaluation stages and monitoring techniques Skilled with SQL and data extraction methods. Innovative Thinker: You thrive on solving complex problems and are always exploring new trends in Generative AI. Collaborator & Communicator: You’re an excellent communicator able to collaborate and express your thoughts in a professional manner to team members, other engineering teams and stakeholders. Domain Knowledge: Exposure to financial services, investment banking, venture capital, or private equity is nice to have. Languages: English —Upper-Intermediate or higher; Ukrainian —fluent/native . What’s in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling client growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Enjoy the freedom of fully remote work with a flexible working schedule. Empower yourself with a stable workload and a stable income, supported by provided laptops and licensed software. We focus on lasting cooperation and unite result-oriented individuals who stand on a high-performance approach to work. Embrace the opportunity for personal and professional growth Benefit from performance and merit reviews, elevate your skills with personal development plans, and individual learnings through the corporate library, public speaking support, and more. Be among like-minded people Work with a team of one mind who cares about what they do and how they do. Collaborate with top-notch experts who are always ready to help and support you through any challenges. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Feel supported by your HR, and take advantage of our referral bonus program. Interview steps Interview with the recruiter Technical interview (up to 90 min) System Design interview (up to 45 min) Behavioral Round with Product Manager (45 min) Final interview with Engineering Manager (30 min)

Location: Colombia You You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business. Job Responsibilities: Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies. Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions. Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy. Identify opportunities to enhance customer engagement and boost sales of DBSync products. Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions. Address customer inquiries and provide technical expertise to resolve product-related issues. Generate new leads and close sales through demonstrations, outreach, and relationship-building. Work closely with professional services and customer support teams to ensure seamless customer experiences. Continuously enhance your technical sales skills through training and self-learning. Skills and Qualifications: 3+ years of experience in software SaaS or IT sales, with a strong technical background. Solid understanding of B2B sales, particularly in the SaaS or tech industry. Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders. Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred. Strong problem-solving skills, with a passion for technology and innovation. Tech-savvy, with the ability to map technology to business needs and outcomes. Familiarity with Salesforce CRM or similar platforms is a plus. Excellent communication, presentation, and negotiation skills. Self-motivated and able to thrive in a fast-paced environment. MBA preferred but not required. Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement. Job Location: LATAM (Remote) Work Shift: U.S Shift (8:00 AM CST to 5:00 PM CST)

Location: Bengaluru, India You You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business. Job Responsibilities: Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies. Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions. Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy. Identify opportunities to enhance customer engagement and boost sales of DBSync products. Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions. Address customer inquiries and provide technical expertise to resolve product-related issues. Generate new leads and close sales through demonstrations, outreach, and relationship-building. Work closely with professional services and customer support teams to ensure seamless customer experiences. Continuously enhance your technical sales skills through training and self-learning. Skills and Qualifications: 3+ years of experience in software SaaS or IT sales, with a strong technical background. Solid understanding of B2B sales, particularly in the SaaS or tech industry. Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders. Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred. Strong problem-solving skills, with a passion for technology and innovation. Tech-savvy, with the ability to map technology to business needs and outcomes. Familiarity with Salesforce CRM or similar platforms is a plus. Excellent communication, presentation, and negotiation skills. Self-motivated and able to thrive in a fast-paced environment. MBA preferred but not required. Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement. Job Location: Bangalore (Remote) Work Shift: U.S Shift (6:30 PM IST to 3:30 AM CST)

Location: Stryków, Poland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities provide technical and troubleshooting assistance related to computer hardware and software second level technical support – calls/tickets/user interaction Provide prompt responses to questions from employees as well as from client’s site Documentation of problems and knowledge database creation Provide hardware Asset information and appropriate reports and lists Service Request Management, Access Management, User Management, Onsite Support Right assignment and troubleshooting Maintain accurate hardware and software inventory Process Improvement activities Consult with IT experts, if the appropriate course of action in unclear Application of knowledge of overall systems and landscapes as appropriate Good understanding and previous experience working in regulated environments (GxP) Requirements Language skills: fluent English and Polish is required, other languages are advantage Willingness to participate in an on-call rotation, approximately one week per month. IT Technical skills for Windows Systems, ThinClients (e.g. Dell, Igel, HP), IPC´s Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task handling multiple clients Ability to work independently as well as willing to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Yerevan, Armenia Description Digitain is looking for a  Planning and Budgeting Team Lead  to fill the vacancy. Responsibilities Prepare annual budgets for the company Conduct daily monitoring of budget execution across all directorates Analyze budgets at both departmental and organization-wide levels Monitor and analyze individual budget line items to ensure proper allocation and utilization of funds Review, revise, and reallocate budgets as necessary Analyze financial data and extract relevant insights to support informed decision-making Ensure adherence to established budgeting policies and procedures Maintain close collaboration with all departments to ensure effective budget management Perform other duties assigned by the direct supervisor within the scope of the position Requirements Bachelor's degree in Accounting, Finance or relevant field 5+ years of proven work experience Proficient in Microsoft Office (MS Office), Jira, 1C, and ERP systems Excellent analytical and problem-solving skills Knowledge of Armenian, Russian and English languages Time-management abilities Strong personnel management and organizational skills. Excellent negotiation skills

Location: Luanda, Angola; Lubango, Angola; Cabinda, Angola; Huambo, Angola; Malanje, Angola; Benguela, Angola Apt Resources is seeking an experienced Senior Accountant on behalf of our client in Angola . The successful candidate will oversee accounting operations, financial reporting, tax compliance, and ensure the accuracy of financial records in accordance with applicable accounting standards and Angolan regulations. Key Responsibilities Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations. Prepare and review monthly, quarterly, and annual financial statements. Manage month-end and year-end closing processes. Ensure compliance with Angolan tax regulations and applicable accounting standards. Handle tax calculations, declarations, and statutory filings, including VAT (IVA), IRT, and IPU, where applicable. Monitor financial transactions and ensure the accuracy of accounting records. Coordinate internal and external audits. Prepare financial reports and provide financial analysis to management. Maintain effective internal controls and improve accounting procedures. Requirements Bachelor's degree in Accounting, Finance, or a related field. At least 5 years of relevant accounting experience, preferably in a senior accounting position. Strong knowledge of financial reporting and accounting principles. Good understanding of Angolan tax regulations and statutory requirements. Proficiency in accounting software and Microsoft Excel. Strong analytical, organizational, and problem-solving skills. Benefits As per market standards