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Location: Sao Paolo Workplace: hybrid About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. We are seeking an Anti-Money Laundering Manager to lead our financial crime prevention and regulatory compliance efforts in Brazil. In this critical leadership role, you will act as the responsible for the Prevention of Money Laundering and Terrorist Financing. You will be exclusively responsible for overseeing regulatory reporting to the relevant Brazilian authorities, maintaining and implementing compliance policies, and managing all financial crime prevention activities. This role ensures that our operations meet all local regulatory requirements as we continue to scale our financial services and local payment capabilities in the region. What you will do: AML / CFT / Sanctions Compliance Act as the responsible Manager for PLD/FT, maintaining direct reporting lines to the Board of Directors/Executive Office as required by Brazilian law. Ensure effective AML/CTF/Sanctions compliance throughout the Brazilian business. Act as the primary reporting agent and correspondent to COAF (Conselho de Controle de Atividades Financeiras). Identify AML/CTF/Sanctions risks associated with business practices, products, and services in the Brazilian market. Maintain and further develop AML/CTF/Sanctions policies, programs, practices, and procedures to remain in compliance with current BACEN regulations, requirements of external partners, and best practices. Monitor developments and new trends in the Brazilian and international AML/CTF framework. Regulatory Compliance Be the central point of contact with the Central Bank of Brazil (BACEN) and other regulatory authorities for anti-money laundering and combating the financing of terrorism purposes. Ensure that the Brazilian business meets its regulatory requirements and mitigates AML/CTF/Sanctions risks to avoid breaches, fines, and regulatory sanctions. Oversee AML compliance regarding participation and membership with local and international payment systems and networks (such as PIX, Mastercard, Visa, Elo, etc.). Prepare periodic regulatory reports required by Brazilian legislation. Assist with regulatory inquiries and inspections, as well as internal and external audits. Transaction Monitoring & Reporting Identify, monitor, and formally report Suspicious Transaction Reports (STRs) to COAF. Continuously improve transaction monitoring systems to detect and report suspicious activities. Perform ad-hoc reviews to ensure the effectiveness of transaction monitoring processes and procedures. Customer KYC/KYB & Onboarding Oversee and manage the Know Your Customer (KYC) and Know Your Business (KYB) onboarding processes for new customers. Review and update KYC/KYB profiles for existing customers. Ensure compliance with local Brazilian and international regulatory requirements related to customer identification and verification. Training & Awareness Prepare and provide tailor-made AML/CTF/Sanctions training for the staff in Brazil. Provide actionable advice and assistance to other operational functions dealing with AML/CTF-related matters. Who we are looking for: 5+ years of effective working experience as an AML/CFT manager or Head of PLD/FT at a payment institution, credit institution, or EMI in Brazil. Regulatory Expertise: Deep, hands-on knowledge of Brazilian financial regulations, specifically BACEN and COAF rules (including Law No. 9,613/1998 and BCB Circular No. 3,978/2020). Experience liaising with bank partners, auditors, and financial regulators (BACEN), with the ability to handle regulatory inquiries, inspections, and audits. Solid experience in drafting, reviewing, and updating AML/CTF/Sanctions policies and procedures to reflect industry best practices and the evolving regulatory environment. Excellent analytical and organizational skills with strong attention to detail. Confidence to interact with individuals from all levels of the business and relevant external partners, including C-level executives. University degree in a relevant field. Language: Excellent English and Portuguese is an absolute must. Certification: CAMS or ICA certification is highly preferred and considered a strong bonus. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Lead and own the Group Internal Audit function for Capital.com, providing independent, risk-based assurance across all regulated entities, business lines, and geographic markets. The Group Head of Internal Audit is responsible for setting the strategic direction of the audit function, designing and operating a hybrid audit framework, and providing the Group Board, Audit Committee, and senior leadership with timely, credible assurance on the adequacy and effectiveness of governance, risk management, and internal controls across the group. The role has an unconditional duty to escalate material control failures, significant audit findings, and regulatory concerns directly to the Group Audit Committee, independent of any instruction from executive management or any group function. The role operates at the intersection of group governance and local regulatory accountability, requiring both strategic thinking and deep knowledge of multi-jurisdictional financial services regulation. The postholder works in close coordination with the Global Head of Compliance and other key stakeholders to ensure alignment between audit and compliance risk assessments, while maintaining the independence required of an effective third-line function. Responsabilities Strategic Leadership Develop and own the multi-year internal audit strategy aligned to group growth plans, regulatory expectations across all six entities, and the evolving risk landscape of a digital CFD and trading business. Build and lead a high-performing, independent internal audit function capable of providing credible assurance across a complex, multi-jurisdictional group. Act as a trusted adviser to the Group Board, Audit Committee, and CEO on control environment quality, emerging risks, and regulatory developments with audit implications. Audit Planning and Delivery Develop, maintain, and execute the annual group audit plan, covering all entities, material business processes, technology infrastructure, regulated activities, and outsourced functions. Lead and oversee audit fieldwork and reporting across operations, trading systems, technology and cyber, AML/KYC, financial crime, market abuse surveillance, conduct risk, Consumer Duty (UK), product governance, third-party and outsourcing arrangements, model risk, and financial controls. Assess the adequacy and effectiveness of internal controls, identify control weaknesses and gaps, and provide actionable, proportionate recommendations. Ensure audit reports are clear, accurate, evidence-based, and issued within agreed timescales. Issue Management and Follow-Up Maintain a group-wide audit issue log, tracking the status of all open findings across entities, escalating overdue or high-risk items to the Audit Committee as appropriate. Challenge and validate management remediation responses and closure evidence to ensure issues are genuinely resolved rather than administratively closed. Regulatory and Governance Alignment Ensure the audit programme addresses the regulatory expectations of all relevant regulators: FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), SCA (UAE), and CNMV (Spain). Provide independent assurance on material business change programmes, new product launches, strategic outsourcing decisions, and regulatory change implementation across the group. Liaise constructively with external auditors and regulators, coordinating audit coverage where appropriate and providing regulators with access to audit documentation as required. Requirements Significant internal audit leadership experience within a multi-jurisdictional financial services group, broker, or investment firm — ideally including FCA-regulated and CySEC-regulated entities. Strong working knowledge of FCA requirements for investment firms (MIFIDPRU, SYSC, COBS, PROD, DISP, AML/CTF, Consumer Duty) and familiarity with CySEC, ASIC, and other regulatory frameworks relevant to Capital.com's operational footprint. Proven experience designing and operating a hybrid or co-sourced internal audit model at group level, including methodology ownership, panel governance, and quality assurance of specialist providers. Experience auditing trading platforms, CFD or derivative products, technology infrastructure, financial crime controls, AML/KYC processes, and outsourced services. Demonstrated ability to build and sustain productive relationships with Boards, Audit Committees, and senior management while maintaining audit independence. Track record of preparing clear, compelling assurance opinions and presenting findings at Board and Audit Committee level. Experience managing or developing an internal audit team across multiple locations or entities. Qualifications Professional audit qualification (CIA, ACCA, ACA, CISA, CPA or equivalent) — CIA strongly preferred. IIA membership or equivalent professional body membership. Strong knowledge of the IIA International Professional Practices Framework (IPPF) and its application in a multi-jurisdiction financial services context. Familiarity with UK SMCR and equivalent senior manager/controlled function regimes across relevant jurisdictions. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Workplace: remote Requirements 3+ years’ experience as an analyst Experience in Insurance domain Hands‑on experience with modern AI‑assisted tools, acquired through direct practical use Experience in organizing business analysis at the outset of a project Experience in designing interfaces Experience in gathering and documentation requirements Knowledge of the principles and methodologies of Waterfall and Agile Experience with direct customer communication, presenting and justification of technical decisions Usage of UML, BPMN Understanding UX competencies Excellent command of spoken and written English Nice to have Agile Methodology certification Insurance certifications Business analysis certification We offer Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota Competitive compensation that depends on your qualification and skills Career development system with clear skill qualifications Flexible working hours aligned to your schedule Options to work remotely Corporate medical insurance covering services of private and public medical centers English courses online Corporate parties and events for employees and their children Internal conferences, workshops and meetups for learning and experience sharing Gym membership compensation 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate Any questions? Tatyana hh@itransition.com

Location: Prague, Czech Republic About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About the role Location: Prague Duration: 3 months Start date: January 2027 Compensation: Paid Eligibility: Current University student (Computer Science or related field), Recent Graduate or Early Career specialist Work authorization: Permitted to work in the job's location This is an entry-level position for a recent graduate who wants to build a career in identity and access management. You will work inside our identity and workplace stack — Microsoft Entra ID, Microsoft 365, and Google Workspace — starting with well-defined, documented tasks and taking on more independent work as your judgment develops. You will be paired with a senior engineer who reviews your work, and you will not be expected to make production changes unsupervised in your first months. What we do expect is curiosity, methodical thinking, and the discipline to document what you touch. You will work European business hours, in direct overlap with the senior engineers who review your work and answer your questions. Where a task touches the US business day, you will prepare it during your hours and hand it over. What you will do Process access requests: group membership, license assignment, and permission changes, following documented runbooks. Execute onboarding and offboarding checklists and verify that every step completed correctly. Handle first-line triage of sign-in and access issues: reproduce the problem, collect evidence from sign-in and audit logs, and escalate with a clear summary. Assist with application onboarding under supervision: test SSO configurations in non-production, validate SCIM attribute mappings, and document the result. Perform day-to-day Google Workspace administration: users, groups, organizational units, licensing. Run and gradually improve recurring reports — stale accounts, unused licenses, guest inventory — using PowerShell and Microsoft Graph. Keep documentation and runbooks current as configurations change. Prepare handover notes for the US-hours engineer: open issues, what you have already checked, and what remains. What you will learn How enterprise authentication works in production: SAML 2.0, OpenID Connect, OAuth 2.0, and SCIM provisioning. How Conditional Access, MFA, and phishing-resistant authentication are designed, tested, and rolled out. How to automate identity operations with PowerShell and Microsoft Graph instead of clicking through portals. How access governance works: least privilege, access reviews, privileged role management. How a federated Microsoft and Google estate is kept in sync. What you bring Completed or final-year degree in Computer Science, Information Technology, or a related field. Understanding of core identity concepts from coursework, labs, or self-study: authentication vs. authorization, MFA, single sign-on, groups and permissions, least privilege. Basic scripting in any language — PowerShell, Python, or Bash — and the intent to specialize in PowerShell. Methodical troubleshooting: you read the documentation and the logs before guessing. Clear written communication and the habit of writing down what you did. Based in Europe and able to work European business hours with regular overlap with US-based colleagues. Written and spoken English at B2 or higher. Nice to have Microsoft fundamentals certifications: SC-900, AZ-900, or MS-900. A homelab, Microsoft 365 developer tenant, or Google Workspace trial you have experimented with. Internship or part-time experience in IT support, service desk, or infrastructure. Basic Git. Any hands-on exposure to the Microsoft Entra admin center or Google Workspace Admin console. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: München, Germany; Group career pages; Jobs.cz Workplace: Hybrid Finance at Rohlik is being rebuilt to run on AI. We already have agents in production that chase overdue payments, process invoices, allocate cash and clear the team's inbox. The pieces work. What we need now is one person to own the whole thing and make it deliver at scale.   ROLE OVERVIEW This is a new role that owns how AI and automation reshape the finance operating model across the Group. You will take a programme that is already live across procure to pay, order to cash and our shared services centre, and turn it from a set of promising experiments into the way finance actually runs. You report to the Group CFO. You inherit a small team and a live roadmap, and you own the result. You decide what gets automated first, you build and ship with AI tools when that is the fastest way, and you hold every workstream to a number. The role is deliberately hands on. You should be close enough to the work to build an agent or connect two systems through an API with AI assistance, even though you are not a software developer. You should also be senior enough to redesign how finance works and bring the rest of the business with you.   WHY THIS ROLE IS EXCITING - You’ll inherit a live AI programme with real agents, real data and real impact from day one — not a greenfield slide deck. - You’ll shape how Finance actually runs across the Group as we move toward the next stage of growth — including the journey toward IPO readiness. - You’ll have access to a top-notch AI-first tech stack and the freedom to use it pragmatically. - You’ll work directly with the Group CFO, with fast decisions and no corporate red tape. - Your good ideas will be implemented almost immediately — not parked in a roadmap waiting for HQ approval. - You’ll lead a small team, but this is not a “manager from a distance” role. It’s highly hands-on, high-impact, and built for someone who wants to make things move fast.   WHAT WE EXPECT FROM YOU - Own the AI and automation agenda across finance, from strategy through delivery to measured impact. - Lead process redesign the right way: map and understand the as-is, then design an agentic-first to-be rather than automating the old steps. - Lead complex cross-functional programmes across Finance, Tech and Operations, driving delivery through stakeholders and teams beyond your direct reporting line. - Bring the live programme to its targets, with a clear owner, baseline and deadline behind every workstream. - Redesign core finance processes around AI and agents, starting with close, reporting and forecasting. - Build and ship yourself when it is faster, using AI assisted tools to create agents and connect systems such as NetSuite, Rossum and n8n. - Lead and grow the team (three today) and raise AI fluency across finance and the SSC so the business can use what you build. - Track what matters and report it straight: automation rate, close time, cash allocation speed, cost and effort taken out. - Roll out across our five markets, balancing local reality against one Group standard.   WHAT WE LOOK FOR You have probably spent time in strategy consulting or in a transformation role, and you are now genuinely excited by what AI can do. You are a sharp generalist who can walk into a messy process, find the real problem, and fix it. You are as comfortable in a CFO pre-read as you are in the AI first tool building the thing. - A track record of leading transformation or automation programmes that actually delivered. A consulting, operations or generalist operator background all fit. - Strong understanding of finance processes, ideally gained through finance transformation, operating model redesign or automation programmes. - Hands on with AI. You can build agents and integrate APIs with AI assistance. You are not a software engineer and you do not need to be, but the tooling does not scare you. - You set baselines, name owners, hit deadlines, and say so early when something slips. - You can lead a small team and still do the work yourself. - You prioritise by impact and move fast. Better done than perfect. - You bring finance, tech and operations along with you. - Fluent in English. Czech is not required, but is an advantage.   WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Patents San Mateo, CA | Hybrid - 2 days per week in our San Mateo office Full relocation assistance available for qualified candidates Role Summary: As Senior Director of Patents at Sony Interactive Entertainment LLC (“SIE”), you will be the primary counsel responsible for handling the prosecution of SIE’s global patent portfolio and leading the prosecution teams located in SIE’s San Mateo, London, and Tokyo offices. You will be responsible for leading SIE’s efforts to grow its portfolio of utility patents and utility models and will set the strategic direction and priorities of SIE’s patent portfolio. You will also be responsible for providing advice on patent-related issues to SIE legal and business teams, and training business teams on the importance of obtaining protection for SIE’s valuable inventions. You will report to the Vice President, Intellectual Property, Litigation, Competition and Regulatory and be a senior level member of SIE’s global legal leadership team. You will coordinate prosecution-related activities across SIE’s business and legal functions globally. The position is based in San Mateo, California. What You’ll Be Doing: Manage the prosecution of SIE’s global patent portfolio of utility patents, across various product and technology areas, including invention intake, review, and strategic portfolio assessment. Develop patent strategy in collaboration with the technical and business teams. Collaborate effectively and efficiently with outside counsel to manage patent preparation and prosecution. Manage and develop the SIE patent prosecution teams located in San Mateo, London, and Tokyo, inspiring the teams to perform at their best and enhancing their opportunities for growth. Lead SIE’s efforts to grow its portfolio through patent workshops and other patent mining activities. Advise SIE leadership on strategic patent-related issues. Lead support for SIE legal and business teams on patent-related issues and train business teams on the importance of obtaining protection for SIE’s valuable inventions. Analyze technical trends and developments in the videogame industry and apply this analysis to the strategic direction of SIE’s patent portfolio. Partner with team members at all levels of the global organization and develop positive and collaborative relationships with engineering, product management and legal teams to support the patent prosecution program. Continuously refine and improve SIE’s processes for patent prosecution and intake of patentable inventions. Maintain and monitor SIE’s budget and track spending for all global prosecution-related activities. What We’re Looking For: Juris Doctorate degree and admission to practice before the United States Patent and Trademark Office. An advanced degree in electrical engineering, computer science, or other area relevant to IP practice in the videogame industry. At least 18 years of experience as a practicing attorney primarily in the area of patent prosecution, preferably with a mix of in-house and private practice experience. Demonstrated experience and track record of success in building and maintaining a robust global patent portfolio, including portfolio creation, strategy, and counseling. Experience in preparing and prosecuting domestic and international patent applications and providing patentability, validity, and infringement assessments. A strong understanding of patent law and principles, and the ability to efficiently review, interpret, and analyze complex legal information. Outstanding oral, written, and interpersonal communication skills. Ability to operate with significant autonomy while demonstrating strong executive judgment and self-awareness, remaining receptive to leadership feedback and direction in a collaborative environment, and adapting approach as appropriate while maintaining ownership and a collaborative, solutions-oriented mindset. Ability to work cross-functionally and internationally with multiple partners and to implement global strategies. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $302,400 — $453,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States Our executive search firm is recruiting a Chief Financial Officer on behalf of a tour and cruise operator. This executive will lead financial strategy, strengthen commercial decision-making, and support sustainable growth across seasonal and destination-based operations. Key Responsibilities Direct financial planning, budgeting, forecasting, accounting, treasury, and reporting. Advise executive leadership and ownership on profitability, investment priorities, and growth decisions. Develop financial models for new destinations, vessels, tour programs, partnerships, and acquisitions. Monitor booking performance, seasonal cash flow, operating margins, and supplier costs. Strengthen internal controls, financial governance, risk management, and regulatory compliance. Evaluate route, itinerary, destination, and customer-segment profitability. Lead banking, audit, tax, insurance, and external advisory relationships. Build and develop a high-performing finance and accounting organization. Requirements 12+ years of progressive financial leadership experience, including executive-level responsibility. Experience within travel, cruise operations, touring, hospitality, leisure, or another service-based industry. Demonstrated expertise in forecasting, cash management, financial controls, and commercial analysis. Strong understanding of seasonal revenue models and multi-location operations. Experience supporting acquisitions, financing transactions, or significant business investments preferred. Bachelor’s degree in accounting, finance, or a related field required. CPA, CMA, or MBA strongly preferred. Ability to travel periodically for leadership meetings and operational reviews. Benefits Medical, dental, and vision insurance 20 days of paid vacation 401(k) plan with company contribution Annual performance incentive Company-paid life insurance Short-term and long-term disability coverage Paid professional memberships and continuing education Discounted travel and cruise programs Salary: $185,000–$220,000 annually, plus performance-based bonus Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: Dubai, United Arab Emirates We are looking for a friendly and professional Salon Receptionist who is fluent in Russian and English to join our vibrant team. The Salon Receptionist will be the first point of contact for clients, responsible for managing appointments, handling inquiries, and ensuring a welcoming atmosphere in the salon. Key Responsibilities Greet and welcome clients with a warm and professional demeanor. Manage appointment bookings via phone, WhatsApp, and in-person. Handle client inquiries, provide accurate information about services, and assist with membership or service packages. Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Manage product inventory and assist in sales of salon products. Record daily sales and assist with administrative tasks as needed. Coordinate with stylists and other staff to optimize appointment scheduling. Requirements Fluency in Russian and English languages. Previous experience as a receptionist or in customer service, preferably in a salon or beauty environment. Excellent communication and interpersonal skills. Proficiency in using appointment scheduling software and CRM systems. Organised, detail-oriented, and able to multitask effectively. Professional appearance and attitude. Benefits Competitive salary Ongoing training and development. Modern and well-equipped work environment. Opportunities for career growth within the Salon.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Principal Engineer, Data & Machine Learning San Mateo, CA Why PlayStation Data & Intelligence PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company. We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people. This role helps shape how that is built across PlayStation. The Role We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence. This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against. This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk. What You’ll Own You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation: A single, reusable understanding of the player. The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case. Content and game understanding. Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences. Creator and partner intelligence. Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after. Unified measurement. Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next. Activation. Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act. Semantic and conversational intelligence. A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust. Enterprise decision data. Decision-grade finance and supply-chain data that accelerates transformation programs across SIE. Trusted foundations and golden paths. Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one. What You’ll Do Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management. Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs. Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable. Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management. Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production. Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper. Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services. Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape. Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning. Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost. Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists. Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry. What We’re Looking For 15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems. A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use. Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale. Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations. Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance. Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering. Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority. Outstanding written communication. This role leads through documents. Experience mentoring Staff, Principal or similarly senior technical professionals. Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience. Nice to Have Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem. Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale. Shared data or ML platforms serving multiple products and organizational domains. Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps. Experience translating research or emerging technology into production capabilities. Contributions to the field through open source, patents, publications, standards or conference talks. Why You’ll Love This Role Set the technical direction for data and intelligence across PlayStation. Own the architecture behind experiences reaching more than 100 million people. Report directly to the VP and sit on the organization’s leadership team. Build once, reuse everywhere: the mandate is to end duplicated work, not add to it. Work with strong Principal and Staff engineers, data scientists and product leaders across the company. Stay hands-on at the most senior IC level. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $304,200 — $456,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. WHAT YOU'LL DO - Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement content, and event and press materials, to ensure claims are accurate, substantiated, and compliant. - Balance commercial, marketing, compliance, and privacy concerns across advertising campaigns (US and internationally). - Advise on targeted and digital advertising practices, including the data, privacy, tracking of direct to consumer marketing such as email marketing. - Act as the embedded legal partner to Marketing and Comms leadership, providing practical, business-oriented guidance that enables campaigns to launch quickly and responsibly. - Partner closely with cross-functional teams to keep pace in a fast-moving environment, knowing when to move independently and when to escalate matters to the right internal stakeholders. - Collaborate with the commercial team on global marketing agreements. WHAT YOU HAVE - J.D. and active membership in good standing with at least one U.S. state bar. - 8+ years of relevant experience at a law firm and/or in-house, with meaningful exposure to marketing, advertising, and commercial contracting. - Strong command of advertising and marketing law, including claims substantiation, and consumer protection. - Working knowledge of privacy and data protection issues relevant to targeted advertising and direct-to-consumer marketing. - Demonstrated ability to draft and negotiate a high volume of marketing commercial agreements independently. - Excellent judgment, a business-first mindset, and the ability to give clear, practical advice under tight timelines. - Comfort operating in a fast-paced, high-growth environment and partnering closely with non-legal stakeholders. COMPENSATION $210,300 - $281,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Chicago Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. WHAT YOU'LL DO - Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement content, and event and press materials, to ensure claims are accurate, substantiated, and compliant. - Balance commercial, marketing, compliance, and privacy concerns across advertising campaigns (US and internationally). - Advise on targeted and digital advertising practices, including the data, privacy, tracking of direct to consumer marketing such as email marketing. - Act as the embedded legal partner to Marketing and Comms leadership, providing practical, business-oriented guidance that enables campaigns to launch quickly and responsibly. - Partner closely with cross-functional teams to keep pace in a fast-moving environment, knowing when to move independently and when to escalate matters to the right internal stakeholders. - Collaborate with the commercial team on global marketing agreements. WHAT YOU HAVE - J.D. and active membership in good standing with at least one U.S. state bar. - 8+ years of relevant experience at a law firm and/or in-house, with meaningful exposure to marketing, advertising, and commercial contracting. - Strong command of advertising and marketing law, including claims substantiation, and consumer protection. - Working knowledge of privacy and data protection issues relevant to targeted advertising and direct-to-consumer marketing. - Demonstrated ability to draft and negotiate a high volume of marketing commercial agreements independently. - Excellent judgment, a business-first mindset, and the ability to give clear, practical advice under tight timelines. - Comfort operating in a fast-paced, high-growth environment and partnering closely with non-legal stakeholders. COMPENSATION $210,300 - $281,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Dallas Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. WHAT YOU'LL DO - Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement content, and event and press materials, to ensure claims are accurate, substantiated, and compliant. - Balance commercial, marketing, compliance, and privacy concerns across advertising campaigns (US and internationally). - Advise on targeted and digital advertising practices, including the data, privacy, tracking of direct to consumer marketing such as email marketing. - Act as the embedded legal partner to Marketing and Comms leadership, providing practical, business-oriented guidance that enables campaigns to launch quickly and responsibly. - Partner closely with cross-functional teams to keep pace in a fast-moving environment, knowing when to move independently and when to escalate matters to the right internal stakeholders. - Collaborate with the commercial team on global marketing agreements. WHAT YOU HAVE - J.D. and active membership in good standing with at least one U.S. state bar. - 8+ years of relevant experience at a law firm and/or in-house, with meaningful exposure to marketing, advertising, and commercial contracting. - Strong command of advertising and marketing law, including claims substantiation, and consumer protection. - Working knowledge of privacy and data protection issues relevant to targeted advertising and direct-to-consumer marketing. - Demonstrated ability to draft and negotiate a high volume of marketing commercial agreements independently. - Excellent judgment, a business-first mindset, and the ability to give clear, practical advice under tight timelines. - Comfort operating in a fast-paced, high-growth environment and partnering closely with non-legal stakeholders. COMPENSATION $210,300 - $281,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. WHAT YOU'LL DO - Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement content, and event and press materials, to ensure claims are accurate, substantiated, and compliant. - Balance commercial, marketing, compliance, and privacy concerns across advertising campaigns (US and internationally). - Advise on targeted and digital advertising practices, including the data, privacy, tracking of direct to consumer marketing such as email marketing. - Act as the embedded legal partner to Marketing and Comms leadership, providing practical, business-oriented guidance that enables campaigns to launch quickly and responsibly. - Partner closely with cross-functional teams to keep pace in a fast-moving environment, knowing when to move independently and when to escalate matters to the right internal stakeholders. - Collaborate with the commercial team on global marketing agreements. WHAT YOU HAVE - J.D. and active membership in good standing with at least one U.S. state bar. - 8+ years of relevant experience at a law firm and/or in-house, with meaningful exposure to marketing, advertising, and commercial contracting. - Strong command of advertising and marketing law, including claims substantiation, and consumer protection. - Working knowledge of privacy and data protection issues relevant to targeted advertising and direct-to-consumer marketing. - Demonstrated ability to draft and negotiate a high volume of marketing commercial agreements independently. - Excellent judgment, a business-first mindset, and the ability to give clear, practical advice under tight timelines. - Comfort operating in a fast-paced, high-growth environment and partnering closely with non-legal stakeholders. COMPENSATION $210,300 - $281,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building its UK partnerships ecosystem, and we're looking for a Channel Partner Manager who can turn relationships across a myriad of industries into meaningful customer opportunities. This is a generalist role for someone who can see where a partnership makes sense, move quickly, and build momentum across a varied partner portfolio. You'll identify how and where Ramp can create value for a prospective partner's customer base, then carry the relationship through to qualified introductions and customer adoption. You'll learn what uniquely motivates each partner and turn early success into a repeatable flywheel of referrals. Some relationships will need to be built from the ground up; others will need sharper activation and follow-through. The mix will evolve, so you should be comfortable moving between different partner models while staying focused on commercial outcomes. You'll work closely with Ramp's UK Sales team and colleagues in Partnerships, Marketing, Events, Product, and Engineering to connect the right partners and customers and make each introduction count. WHAT YOU'LL DO - Build and manage a varied portfolio of UK partners, adapting your approach to each relationship and industry. - Identify how Ramp can create value for a prospective partner's customer base, then prioritize relationships with the clearest path to fast execution. - Understand what matters to each partner and shape a referral motion that gives them a compelling reason to keep bringing relevant customers to Ramp. - Create repeatable sources of qualified introductions through partner enablement, account mapping, joint campaigns, events, and warm networks. - Use business communities, hospitality, and executive events when they can create relevant introductions and measurable commercial value. - Coordinate partner introductions and follow-up with Ramp's Sales team so opportunities have a clear owner and a strong customer experience. - Track partner activity from introduction through qualified opportunity and customer adoption; use the data to refine each motion and focus time on what works. - Run regular partner reviews, keep commitments moving across teams, and represent Ramp credibly with partner executives and prospective customers. WHAT YOU NEED - 5+ years of experience, including 3+ years in partnerships, business development, partner sales, account management, or commercial strategy. - A record of building trusted senior relationships and delivering measurable commercial results through partners. - The ability to learn different partner business models quickly, understand their customers, and spot where Ramp can create value. - Strong commercial judgement in prioritizing prospects, shaping warm introductions, and managing opportunities with sales teams. - Experience executing partner go-to-market activity, such as enablement, account mapping, campaigns, events, or co-sell programs. - Comfort using performance data to assess partner activity, report results, and adjust course. - Excellent written, verbal, and listening skills, with the ability to work across partner organizations and internal teams. - A hands-on, organized working style that keeps multiple relationships and commitments moving at once. - UK-based, with flexibility to travel across the UK and attend occasional evening or weekend partner events. NICE TO HAVES - A background in strategy consulting or investment banking. - Experience creating B2B pipeline through partner networks, executive events, hospitality, or account-based campaigns. - Familiarity with UK small and medium-sized businesses and the finance leaders who buy and use Ramp's products. - Experience building a new partner motion in a growing market or adapting a successful approach to a new partner category. WHAT SUCCESS LOOKS LIKE - Ramp has a prioritized UK partner portfolio with a clear customer opportunity and path to activation for each active relationship. - Partners and Ramp teams know who owns each introduction, opportunity, and next step. - Partner activity produces a consistent flow of relevant introductions, qualified opportunities, and customers. - Partners continue to bring relevant referrals because the relationship creates value for their customers and for their own business. - The strongest partner motions are repeatable, and the team has evidence to decide where to invest next. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building it's UK business from the ground up. We are looking for a Director of Partnerships to be the senior commercial owner of Ramp’s partner ecosystem in the UK: creating the relationships, market presence, and repeatable routes to revenue that help make Ramp a category-defining company in the region. Reporting to the VP of Channel Sales, you will operate as a founder for Partnerships in London. You will build a focused partner strategy, develop executive-level relationships, and turn the right relationships into durable commercial outcomes. You will work closely with the UK go-to-market team and cross-functional leaders across Sales, Product, Marketing, and Customer Success to make partnerships a meaningful driver of market entry and long-term growth. This is not a role for someone looking to inherit a mature playbook. The right person is entrepreneurial, commercially sharp, and comfortable creating clarity where there is none. They can move from a first meeting with a senior executive to a clear point of view, an internal plan, and disciplined follow-through. What You'll Do - Own and execute Ramp’s UK partnerships strategy, identifying the partner categories and individual relationships that can accelerate awareness, pipeline, customer value, and long-term market position - Build and maintain senior relationships across the UK ecosystem, including accounting, private equity and venture capital firms, professional-services and consulting firms, financial institutions, technology partners, and other high-leverage channels - Work alongside the UK Channel Partner Managers, aligning the broader ecosystem strategy with Ramp’s dedicated motions and creating leverage across shared relationships - Develop a focused partnership plan for priority relationships: articulate the joint value proposition, define the commercial path, and create mutual accountability for progress - Generate measurable commercial impact by sourcing and influencing pipeline, creating warm paths to target customers, and supporting strategic deals through partner relationships - Represent Ramp with credibility at executive meetings, industry events, and partner forums, building the company’s reputation as a serious, long-term UK partner - Serve as the internal voice of the UK partner market, translating relationship intelligence, customer needs, and market dynamics into actionable input for Sales, Product, Marketing, and leadership - Build the operating cadence for the function, including account plans, partnership scorecards, executive briefs, pipeline visibility, and clear follow-through across internal and external stakeholders - Help shape Ramp’s broader UK and European go-to-market strategy as the market, team, and partnership portfolio grow What You Need - 10+ years of experience in sales, partnerships, business development, alliances, or go-to-market leadership, with a demonstrated record of building senior relationships and driving commercial outcomes - A proven track record of owning revenue, quota, influenced pipeline, or similarly concrete commercial goals in a complex B2B environment - Executive presence and sound judgment: you can earn credibility with senior partner leaders and represent Ramp confidently in consequential conversations - A builder mindset. You have launched a territory, vertical, business line, or partner motion, and know how to create a plan and operating rhythm from a blank page - The ability to turn broad relationships into specific opportunities, navigate multiple stakeholders, and maintain momentum through long sales and partnership cycles - Strong strategic and analytical thinking, with the ability to decide where Ramp should invest and make a clear, data-informed case to senior leadership - Excellent written and verbal communication skills, including the ability to build a compelling partnership narrative and align cross-functional teams around it - AI fluency as a daily habit. Ramp is a builder culture: if you do not instinctively reach for AI before doing things manually, this role will be a hard adjustment - Ability to work five days per week from Ramp’s London office, with willingness to travel across the UK and continental Europe as needed Nice to Haves - Experience selling or partnering into private equity, financial services, consulting, enterprise technology, or high-growth software companies - Experience in fintech, financial software, payments, spend management, or the office of the CFO technology ecosystem - An established UK network of senior commercial, investment, operating, or technology leaders - Experience building a new market or international go-to-market motion - Fluency in an additional European language Why Ramp - Own one of Ramp’s most important external-facing growth mandates as we build the UK business - Work directly with senior leaders across Channel, Sales, Product, and Marketing, with the autonomy to shape the market strategy and the accountability to deliver commercial outcomes - Build at the intersection of fintech, AI, and enterprise software at a company redefining how businesses manage spend BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Accounting Channel is a key growth driver for the company, and we're looking for a founding Channel Partner Manager to help build our UK accounting-partner motion from the ground up. As an early member of the team in London, you'll have the opportunity to shape how Ramp partners with accounting and advisory firms across the region; building the relationships, go-to-market strategy, and repeatable motions that fuel long-term growth. This role is for someone who thrives in ambiguity, moves quickly, and takes ownership without being handed a playbook. You'll acquire and grow relationships with accounting and advisory partners, enable their teams, and generate revenue through client referrals. You'll also help us adapt Ramp's partner strategy to the commercial and cultural nuances of the UK markets. WHAT YOU'LL DO - Source, qualify, and conduct deep discovery with net-new accounting and advisory partners across the UK - Sign partners and build comprehensive go-to-market plans that create a scalable referral motion - Drive revenue for Ramp by generating and converting client referrals from accounting firms - Build relationships with multiple stakeholders within partner firms, from firm leadership to client-facing teams - Educate partners on Ramp's offering and clearly articulate the value we deliver to both their firms and their clients - Enable and onboard partner team members so they can confidently identify, position, and refer Ramp - Hold monthly and quarterly business reviews with key partners; use performance data and feedback to identify new growth opportunities - Adapt your approach to the cultural, commercial, and regulatory nuances of the UK accounting landscape - Work cross-functionally with marketing, growth, direct sales, and product and engineering to develop co-marketing opportunities, onboard referred clients, and inform the product roadmap - Become an expert in Ramp's product, features, and workflows - Build new (and improve existing) workflows, sales motions, and partner programs that contribute to the team's continued success - Own partner activity, pipeline, forecasts, and revenue targets with disciplined follow-through and CRM hygiene WHAT YOU NEED - AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment - 4+ years of experience in partner sales, business development, partnership management, full-cycle sales, or channel partnerships - Strong discovery skills and a consultative approach to uncovering partner pain points and growth opportunities - A track record of consistently meeting or exceeding revenue targets and quotas - An entrepreneurial mindset and the ability to operate with high autonomy in a fast-paced, evolving environment - A strong bias for action, with a dedication to tracking performance and improving efficiency every day - Excellent written and verbal communication skills, including strong listening and stakeholder-management skills - Proven ability to build relationships with senior and day-to-day stakeholders, both externally and across the company - Ability to work five days per week from our London office, with willingness to travel across the UK NICE TO HAVES - Experience partnering with accounting firms in a consulting, sales, or partnerships capacity - Knowledge of the UK accounting and advisory ecosystem - Background or proficiency in accounting - Experience launching a new territory, vertical, or partner program - Experience in a direct sales closing role - Fluency in additional European languages - Prior CRM experience, preferably Salesforce - Fintech or financial-services sales experience BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Audio Firmware Engineer We are building a small team to create new products for the PlayStation community. Our team recently delivered the new PlayStation Link, PULSE Explore and PULSE Elite products, recently announced the FlexStrike and PULSE Elevate products, and are hard at work on what comes next. We are seeking a connectivity protocol engineer for design, implement, and optimize wireless connectivity features across our product ecosystem. You’ll work at the intersection of systems software, wireless standards, and hardware integration—building robust pairing and provisioning flows, debugging low-level protocols, and driving performance under real-world RF constraints. You will also support certification, field interoperability, and fleet-scale connectivity infrastructure. Come and play with us! Responsibilities In this role, you will own and develop firmware for gaming peripherals. You will be responsible for technical leadership, system architecture, and execution across the firmware domain, working closely with internal teams and external partners. Design, implement, and debug Bluetooth/BLE features across RTOS and/or kernel drivers, systemd/D-Bus services. ALSA/ASoC, codec and DSP drivers, A2DP,HFP, AVRCP. Deliver robust pairing, bonding, and provisioning flows GATT/GAP, LE Audio/LC3 Optimize end-to-end audio latency, buffer sizing and xrun/glitch elimination, clock drift and sample-rate conversion, jitter buffer behavior, and low-power idle/wake paths, coexistence, nearby discovery. Reconcile wireless link clock against codec’s I2S clock without audible drift or resampling artifacts and concurrent-path operation Instrument and analyze with packet captures and tooling: ALSA/PipeWire debug(pw-top, alsa-info, tinyalsa), tracepoints and perf/EBPF; logic analyzer on I2S/SoundWire, and an audio analyzer for TBHD+N, SNR frequency response, btmon. Drive interoperability and certification readiness (Bluetooth SIG, USB-IF, Microsoft HLK) and resolve field issues with root-cause fixes Contribute to OTA-safe configuration, telemetry, and diagnostics for fleet-scale operation Support manufacturing builds, per-unit acoustic calibration and coordinate firmware activities during product bring-up Support products post-launch Skills Are highly proficient in C/C++ with scripting experience (Python or shell) and systems debugging (gdb, strace, logs, packet traces) Possess deep knowledge of Bluetooth Classic/BLE (HCI, L2CAP, GATT/GAP, profiles) Bring hands-on experience with BlueZ, and driver bring-up on ARM64 or x86 platforms Experience with A2DP,HFP, AVRCP, and BAS/ASCS/PACS for LE Audio. Codec familiarity – SBC, AAC, aptX, LDAC, LC3 Qualifications Have deep experience shipping wireless features on Mac, Windows or Linux-based and/or Console SDK experience· Bluetooth audio SoC vendor stacks – Qualcomm QCC, Airoha, Realtek, Nordic RnF·      Proprietary 2.4Ghz link design (custom TDMA, low latency dongle protocols.)· Passion for gaming, digital entertainment and consumer electronics industry Have a proven track record of improving real-world performance and reliability under RF constraints Nice to Have: DSP feature integration: AEC, noise suppression, beamforming, sidetone, spatial audio/HRTF· Host-side audio: WASAPI/APOs on Windows, CoreAudio on MacOS· Secureboot, signed images, key management for OTA· Battery life profiling and power-state tuning·      Yocto or buildroot· Direct ODM/CM engagement in Asia Working Conditions Small team environment; feels like a start-up within a large organization. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $193,300 — $289,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners. In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued. Key Responsibilities Inbox Management & Advanced Support Manage courier inbox channels to handle complex, partner-submitted requests. Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates. Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently. Content Ownership & Localization Localize regional and global courier-facing communications for specific country languages and cultural contexts. Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources. Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support. Cross-Functional Communication & Enablement Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams. Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently. Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks. Community Engagement & Feedback Loops Drive community engagement by supporting local feedback initiatives and courier events. Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements. AI & Process Automation Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries. Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows. Key Performance Indicators (KPIs) & Impact Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy. Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners. Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation. Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates. Our humble expectations Professional working experience in Customer Support, Operations or other similar roles. Professional level in English and fluent (Austrian) German. Proficiency with Excel or Google Sheets. Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate. Clear, empathetic, and professional written communication skills. Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked. Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details. Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust. What we offer Discounted membership fees with MyClubs Deals and discounts with local partners Wolt Credit program Employee Assistance Program (EAP) Career progression opportunities Next steps Please submit your application and resume in English . The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment. If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €2.109 — €2.636 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .