Location: United States
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes.
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to work in the US
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: Berlin, Germany
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to travel to the US without Visa restrictions (e.g. ESTA-eligible)
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: United States
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
Remote US or Canada
Annual salary:
$100,000 - $130,000 USD per year (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location)
Type:
Full Time
Reports to:
VP of Design
As our Senior Graphic Designer, you'll be at the heart of our creative efforts, working closely with our marketing and product teams to craft stunning visuals that resonate with our audience. You’ll be the go-to person for everything design-related, from our website and social media to retail channel materials and product launches.
In addition to crafting design deliverables for Nex marketing channels, you will coordinate with internal and external partners, including creative agencies, to execute marketing projects and campaigns and ensure delivery of all elements of the creative package.
What You'll Do
Website, Social and Emails:
Bring our digital presence to life with eye-catching designs that engage and delight our users. You’ll create everything from stunning website visuals to social media graphics and email campaigns that stand out in a crowded inbox.
Retail Channel Materials:
Design impactful retail materials including PDPs (Product Detail Pages), templates and in-store displays. You will also work on digital channels such as Amazon. Your work will help our products shine in the retail environment, making them irresistible to shoppers.
Product Launch Visual Assets:
Lead the visual strategy for our product launches. You’ll create cohesive and compelling visual assets that tell the story of our products, from initial teasers to full-scale launch campaigns. This includes Nex Playground, but also accessories and other merchandise as we build out the product ecosystem.
What We’re Looking For
Experience:
5+ years of design experience, preferably in a similar role within the creative, agency or marketing field. Some experience leading or producing multi-channel campaigns.
Skills:
Mastery of design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or Sketch. Strong understanding of typography, color theory, and layout principles.
Creativity:
A keen eye for detail and a passion for pushing creative boundaries. You’re not afraid to take risks and try new things. Set the bar for creative excellence and maintain it consistently.
Collaboration:
Excellent communication skills and the ability to work well in a team. You’ll be collaborating closely with various departments, so being a team player is a must.
Delivery Management:
Manage project workflows, oversee the end-to-end production process of campaigns to ensure timely and high-quality deliverables and coordinate with external vendors where necessary.
Time Management:
Ability to manage multiple projects simultaneously and meet deadlines without compromising on quality.
Portfolio:
A strong portfolio showcasing a range of design work, particularly in digital, retail and product launch contexts.
Why Join Us?
Impact:
Your work will directly influence our brand and how the world sees us.
Growth:
Opportunities for professional growth and development.
Culture:
A supportive and inclusive environment where your ideas matter.
Flexibility:
We offer flexible working hours and remote work options to fit your lifestyle.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are expanding our AI & No-Code Transformation team and looking for an AI Associate with a strong technical foundation and hands-on experience with AI, business process automation, and modern technologies.
In this role, you will work alongside AI Consultants and technical teams to turn business scenarios and solution requirements into working AI-powered solutions on the Creatio platform. You will configure AI agents, automate workflows, customize applications, work with integrations, and bring real-world AI use cases to life.
The role is based in Poland.
Responsibilities:
Translate solution requirements and business scenarios into working AI-powered solutions on the Creatio platform;
Configure and customize AI agents for real-world business use cases;
Design and configure AI-powered workflows connecting people, AI agents, business data, knowledge sources, and automated processes;
Build and customize business processes, workflows, business rules, UI elements, dashboards, and other application components using no-code/low-code tools;
Integrate AI agents and Creatio applications with external systems and services using APIs and other integration capabilities;
Configure how AI agents interact with business data, knowledge sources, workflows, and external services;
Test AI-powered solutions across different scenarios, identify gaps and edge cases, troubleshoot issues, and improve solution reliability;
Prepare and maintain technical documentation and reusable solution configurations;
Collaborate with AI Consultants and other technical teams throughout solution design and implementation;
Requirements:
1+ year of relevant hands-on experience in software engineering, application development, automation, AI solutions, technical implementation, or a similar technical field;
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Engineering, or another relevant technical field;
Hands-on experience building or configuring solutions with Generative AI, LLMs, or AI agents through professional work, internships, academic projects, or personal projects;
Familiarity with APIs, system integrations, and data exchange principles;
Knowledge of business processes, workflows, and process automation;
Previous experience working with systems such as CRM, ERP, marketing automation, accounting systems, workflow systems, or other business applications;
Strong technical and analytical thinking, with the ability to understand system logic, dependencies, and data flows;
Ability to understand structured requirements and translate them into working technical configurations;
Self-organization, attention to detail, intellectual curiosity, and a strong interest in AI and emerging technologies;
Experience with no-code/low-code or business automation platforms will be an advantage;
Knowledge of BPMN will be an advantage;
Upper-intermediate or higher level of English.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
About the role ✍️
We're hiring an Tech Lead ML Manager to join the existing data science function at Cleo. You’ll be working on models that support our understanding of a user’s financial life, building our foundational capabilities upon which all our product innovation depends, from the chat based Financial Assistant to our credit products. You’ll take on technical leadership and ownership of a workstream within the Financial Understanding pillar. We work at the intersection of LLMs and classical machine learning, trying to bring the advanced capabilities that are now possible at the speed and scale necessary for the size of Cleo’s userbase.
- Leading and managing a team of circa. 4 MLE’s
- Deploying machine learning models into production
- Collaborating with product managers, backend engineers and analysts to play an active role in the planning and sequencing of work for the squad.
- Helping define the roadmap for the squad/workstream
What we're looking for 🕵
- At least 5 years of experience in data science, ML engineering or related roles
- At least 1 year of management experience, ideally of a small team.
- Ability to write production quality python code.
- Experience deploying machine learning models into production
- Experience with both LLMs and classical machine learning
- Comfortable with complexity & developing a holistic understanding of a system in order to propose & build solutions
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Dubai
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking a passionate, proactive, and results-driven Sales Development Representative (MEA) who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
The role is based in Dubai, UAE.
Responsibilities:
Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio's products.
Market Research & Intelligence: Analyze the competitive landscape, identify target industry segments, and stay up to date on trends in CRM and low-code automation.
Collaboration with Sales & Marketing: Partner closely with sales executives to align on lead quality and conversion strategy, ensuring a seamless hand-off of qualified opportunities.
Pipeline Management: Keep CRM records accurate and up to date, manage lead and account data, and track progress against sales metrics.
Outbound Campaigns: Design and execute personalized email, phone, and LinkedIn outreach to engage prospects and build a strong, healthy pipeline.
Performance Optimization: Continuously test and refine outreach techniques, adopting best practices to improve prospecting effectiveness and results.
Requirements:
Industry Knowledge: 1-3 years of experience in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
Proven Track Record: Demonstrated success in generating leads, consistently meeting or exceeding KPIs, and contributing to revenue growth.
CRM and Sales Tools: Proficiency with CRM software and experience using prospecting tools such as Sales Navigator, Outreach.io, or similar.
Understanding of AI & CRM Trends: Familiarity with AI developments and CRM software, along with an understanding of how these technologies impact business operations.
Availability to work from the office in a hybrid environment.
Fluency in English (B2) and Arabic.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Dubai
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Dubai.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written Arabic and English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Sydney
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we're looking for:AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.The role is based in Sydney.Key Responsibilities:Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.Support customer presentations and executive discussions around AI strategy.Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.Required Skills & Competencies:Strong skills in business analysis, process design, value mapping, and discovery.Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.Hands-on experience designing or launching AI-powered solutions or AI agents.Experience translating business requirements into solution designs.Experience working with enterprise customers and multiple stakeholders.Excellent executive communication and presentation skills.Strong analytical and systems thinking.Excellent spoken and written English.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Anywhere in Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
️ ⭐️ THE INSURANCE EXPERT ROLE IN SPAIN ⭐️
The role of an Insurance Expert at Alan is to:
- Monitor the business and the risks,
- Help the rest of the team understand the subtleties of healthcare and insurance.
Being an Insurance Expert at Alan in Spain means:
- Being part of a small and talented team currently working on delivering the best experience to our members
- Recent missions include:
- Defining the pricing and re-pricing strategy of the different products
- Improving margin monitoring
- Collaborating with the Key Account Managers team to make sure they are equipped with the right tools to deliver the best experience to their customers
- Analyzing the profitability of the portfolio and suggesting action points
- Being part of an insurance community at the global level, with an impact on our organization, hiring and training across multiple countries.
⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️
You may be a great fit for the role if:
- You have at least 6+ years of experience in health insurance
- You are fluent in English
- Knowledge of the trends from the sector, of the pricing/repricing business decisions and market practices
- You combine a quantitative background (statistics, actuarial sciences) with an experience in insurance products and business
- You are able to navigate and synthesize technical, data, business and legal questions related to insurance
- You have a builder mindset, continuously identifying opportunities to scale and optimize processes and systems
- You are willing to deeply change the insurance and healthcare industry and challenge the status quo
It would be even better if:
- You are fluent in Spanish or willing to learn Spanish
- You have experience coordinating with teams based in another country
- You have connections and a deep understanding of the Spanish health insurance market
🌍 HOW WE WORK
Location: You must be legally eligible to work from Spain
Remote work: We offer remote work flexibility yet would ideally hire around our Spanish hubs (Madrid, Barcelona)
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Engineer II, you bring deep expertise in either backend or frontend engineering alongside strong working competency across the full stack. You own complex features and technical initiatives end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete solutions.
Your primary strength may be building cloud native backend systems and event driven architectures, or architecting complex frontend applications and customer experiences. In either case, you understand how the broader system fits together and can confidently work across boundaries when needed.
Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.
THE DAY-TO-DAY ⚒️
- Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.
- Build across the stack Navigate frontend applications, APIs, backend services, data layers, and platform integrations to deliver complete outcomes.
- Set technical direction Bring deep expertise in your primary discipline while shaping architecture decisions and engineering patterns across the broader system.
- Make durable technical decisions Evaluate complex tradeoffs, manage technical risk, and balance immediate delivery with long term scalability and maintainability.
- Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.
- Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.
- Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.
- Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.
YOUR SUPERPOWERS⚡️
- Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in either backend or frontend engineering and strong working competency across the broader stack.
- End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.
- System design expertise Strong understanding of scalable application architecture, APIs, distributed systems, cloud services, and maintainable production software.
- Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.
- Integration fluency Comfort navigating unfamiliar systems and safely changing frontend, backend, and integration boundaries.
- Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.
- Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.
BONUS POINTS 🌟
- Cloud and event driven systems Cloud native AWS applications using serverless services, asynchronous workflows, distributed systems, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.
- Frontend architecture Angular, React, or comparable frameworks, including application architecture, state management, design systems, performance, or accessibility.
- Backend breadth Node.js and TypeScript services or polyglot environments that include Go, Python, PHP, or other backend technologies.
- Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and production operation.
- Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.
OUR STACK 🛠️
Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.
You do not need deep expertise in every technology we use. We are looking for deep expertise in a primary discipline, strong software engineering fundamentals, and confidence working across frontend, backend, and integration boundaries.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰Competitive base salary and stock options |
Benefits
Help build the future of customer operations
We’re on a mission to make money work for everyone. Operations is at the heart of that mission. It’s where we help millions of customers, solve complex problems and keep Monzo safe. Now, we’re redesigning how customer operations work by bringing together intelligent automation, human expertise and world-class technology.
We’re looking for a
Staff Technical Program Manager
to lead complex company wide programmes driven by the Operations collective. You’ll turn ambitious ideas into clear plans, bring a large and varied group of partners with you and help teams deliver lasting change.
This role is about more than keeping work on track. You’ll shape how we work across the collective, influence domain and collective leaders across Monzo, connect technical delivery to operational outcomes and make sure change works for the people who use it every day.
What you’ll do
Lead programmes that cut through all operational domains at Monzo
You’ll lead high-impact programmes from strategy through to measurable outcomes. These may cover AI-powered customer support, tools that help our Customer Operations teams, or the platforms and processes behind millions of operational decisions.
Build strong partnerships at every level
You’ll work with a large and varied group of partners. This could include frontline Operations teams, subject matter experts, product and engineering teams, risk and compliance partners, senior leaders and executives.
Drive change, not just delivery
You’ll help the whole collective adopt new ways of working. You’ll understand how changes affect people, processes and technology, then build that into the programme from the start.
Key Responsibilities:
Lead end-to-end planning and execution of major product or platform programs that cross multiple teams and markets
Manage cross-collective programmes:
Define programme roadmaps and milestones, set priorities, manage trade-offs, identify and manage the critical path and risks, ensure alignment with the business goals and ambition
Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery
Manage dependencies, timeline and the sequencing of delivery
Drive effective decision making to remove blockers
Ensure operational effectiveness across your collective/area
You should apply if:
You have strong experience managing complex technology programmes or products from inception to launch
You’re an exceptional communicator who can create clarity for technical and non-technical audiences
You are comfortable working in a global business with a presence in multiple markets and want to be part of scaling this further
You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
You can make complex work easy to understand without losing the important detail
You understand how functionality comes together (across products and platforms) to deliver value for users, and can proactively identify and mitigate delivery risks, and can propose and drive a technical solution
You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”
You can influence across teams even when you don’t manage them directly and can influence senior leaders, resolve disagreement and build alignment without relying on authority.
You’ve driven organisation-wide change and can show how you supported adoption, not only delivery
You don’t need to match every point. If you’re excited by the role and believe you could have an impact, we’d love to hear from you.
What makes this role different
Most companies are adding AI to existing support processes. We’re redesigning the operating model itself.
You’ll help shape how intelligent automation and human expertise work together in a highly regulated environment. The programmes you lead will affect how teams across Operations work and how millions of customers get help.
You’ll have the scope to influence strategy, the responsibility to turn it into action and the chance to build ways of working that scale.
How we work 💻:
Locations & Flexible Working :
Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles.
We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨
Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online.
Set up a work schedule that delivers impact and fits your life.
At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance.
You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨
Work the way that works for you with Monzo! 💼
The interview process:
Recruiter Call (30 mins)
You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.
Initial Call (45 mins)
You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.
Loop Stage (3 hours)
The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability).
All things going well, you'll have completed the hiring process 🚀
Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email
tech-hiring@monzo.com
What’s in it for you:
💰Base salary range for this role is dependent on experience + equity + stock options & benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
#LI-SS2
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: USA
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we are looking for:Creatio is scaling fast — and we’re looking for a Sales Leader ready to make a big impact. As an Enterprise Sales Director, you’ll build develop and inspire a high-performing sales organization, shape sales strategy, win complex enterprise deals, and accelerate Creatio’s growth across the Enterprise and Commercial segments.This role will be based in the United States.Responsibilities:What You'll Own:Deliver on regional sales targets by executing Creatio's go-to-market strategyBuild and lead a high-performing team — hiring, developing, and retaining top talentRun a consistent, repeatable cadence of business development activityStay hands-on: actively participate in deals, partner engagements, and key sales conversionsMaintain accurate sales forecasting and report regularly on progress against targetsDrive urgency and adaptability, championing new ideas and process improvements across the teamHands-On Leadership:Craft and execute bold, creative sales strategiesBuild lasting C-suite and VP-level relationships directly with clientsGrow and support the channel partner ecosystemDeliver compelling, high-impact sales presentations and demosTeam Leadership:Recruit and develop exceptional talentBuild a culture rooted in ownership, accountability, and growthCoach and support your team to strengthen both performance and relationshipsGive timely, constructive feedback to support development and address underperformanceCollaborate seamlessly across in-office and remote, global teams with a strong "getting things done" mindsetRequirements:10+ years in enterprise software sales, including 4+ years in a front-line leadership roleBackground in enterprise B2B SaaS — spanning categories such as CRM, BPM, ERP, EPM, low-code/no-code, e-commerce, BI, CX, XM, HCM, supply chain management, or marketing automationA strong track record of effective people managementExcellent organizational, communication, and interpersonal skills, with a focus on team success and lasting client relationshipsExperience selling to large enterprises across industries, managing long sales cycles and large, complex dealsComfort operating in multi-channel, multi-product enterprise sales environmentsSharp understanding of key market and industry trendsA consistent history of meeting or exceeding quarterly and annual targetsA strong personal network within the regionSelf-motivated, energetic, and genuinely passionate about salesExperience thriving in a remote-first environmentWhat you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Paris. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Munich. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Paris, France
We are growing! We are currently looking to hire an experienced
Automotive Business Development Manager – Premium & Luxury
for our Paris office.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
Overview
We are currently looking to hire an experienced
Automotive Business Development Manager – Premium & Luxury
, based in our Paris office. This is a strategic and highly commercial role for an entrepreneurial automotive expert who can leverage a strong senior network, create and convert new business opportunities, and help CXG expand its position with leading premium and luxury automotive brands.
What you will be doing
Reporting to CXG Chief Customer Officer, you will lead the commercial development of CXG's Automotive Industry practice. Your responsibilities will include, but will not be limited to, the following:
1. Automotive Business Development Leadership
Lead the commercial development of CXG's Automotive Industry practice, with direct ownership of new client acquisition and market expansion.
Update and maintain a compelling Automotive value proposition that leverages CXG's capabilities, methodologies, resources, differentiators, and data, and addresses the priorities of stakeholders across the industry and regions, including brands, importers, distributors, and showroom management.
Promote the value proposition internally and externally and constantly search for new ways to improve it.
Serve as CXG's internal and external automotive industry expert and the key point of contact for automotive projects, strategic client discussions, and new business opportunities.
Develop and execute a clear commercial strategy to acquire new automotive clients, personally leveraging an established senior network to generate qualified opportunities, build a strong pipeline, and convert prospects into sustainable revenue.
Ensure all relevant parties are included in proposal preparation, so the most powerful offers are presented to prospects while taking current and future operational capacity into account.
Establish the annual business plan, including revenue ambitions, priority accounts, pipeline targets, key commercial actions, and market development initiatives.
Monitor the commercial performance of CXG's Automotive Industry practice, including pipeline development, conversion, and revenue growth, and provide clear reporting to management and the Executive Committee.
2. Client Development and Internal Expertise
New client acquisition sits at the heart of this role. It is the primary criterion and the main measure of success.
Create measurable value for both prospects and existing clients by connecting their business priorities with CXG's full range of capabilities.
For existing clients, work closely with the CSMs responsible for automotive accounts and join meetings at key milestones, including the presentation of deliverables, discussions about account growth opportunities, and conversations on current client challenges. Use your expertise to strengthen the client dialogue, help resolve issues, and maximize additional business opportunities.
Act as the internal subject matter expert for the CSMs managing automotive accounts, sharing relevant market, client, and industry knowledge to strengthen their credibility and effectiveness.
Coach CSMs to identify whitespace, develop account expansion plans, and build stronger relationships with senior client stakeholders. Join client meetings whenever your expertise can increase the value of the discussion or support the conversion of an opportunity.
Advise clients on CXG's Automotive value proposition, and ensure discussions cover our Measurement, Academy, Customer Insights, and Consulting capabilities.
Own the business development effort for the Automotive Industry practice, from market mapping and opportunity creation through proposal development, negotiation, and conversion.
Develop and nurture CXG's visibility and credibility across relevant automotive markets through active networking, industry events, thought leadership, and white papers.
Requirements
What you will bring along
This role requires a genuine passion for the automotive and luxury industries.
You should also have the below:
Master's degree in Luxury Management, Business Administration, or a related field from a Business School or similar institution.
Minimum 10 years of experience in the automotive sector, with significant exposure to consulting, marketing, sales, or business development in the premium or luxury segment.
Fluent English is mandatory, with German as a plus and French as a nice-to-have.
An extensive and active network of senior decision-makers across the premium and luxury automotive sector, with the credibility and relationship-building skills to open doors, create qualified opportunities, and position CXG's value proposition. This is a core requirement for the role.
A strong and demonstrable business development track record, including originating opportunities, managing complex sales cycles, and winning new clients or expanding strategic accounts.
Demonstrable experience developing strategic and business plans.
Deep knowledge of the premium and luxury automotive market, its commercial ecosystem, client priorities, and the trends and forces shaping the industry's development.
Good understanding of corporate finance and measures of performance.
Excellent organizational and leadership skills.
Positive and outgoing personality.
Excellent communication, interpersonal, and presentation skills, polished, persuasive, and diplomatic, with experience in presentations and proposal writing.
Outstanding analytical and problem-solving abilities.
A strong consulting approach and the ability to coach client-facing teams, translate industry expertise into commercial opportunities, and influence senior stakeholders.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Sydney, Australia
About the Role
Cloudflare’s Senior Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply
.
As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.
You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.
Responsibilities
This role is ideal for engineers who want to:
Stay deeply technical
Work on real production systems
Influence product direction
Build long-term partnerships with world-class engineering teams
Deep Technical Embedding:
Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
Production-Level Engineering:
Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
Technical Accountability
: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
Operational Integration:
Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
Platform Advocacy & Adoption:
Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
Platform Breadth & Depth
: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
Feedback Loop & Product Influence:
Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
Strategic Relationship Management:
Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
On-Site Presence:
Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.
Desirable Skills, Knowledge, and Experience
Proven Engineering Pedigree:
7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
Languages:
You are experienced with modern languages like TypeScript, Rust, Golang.
Production Ownership & Operational Maturity:
You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
Active Practitioner:
You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
Full-Stack Architectural Depth:
Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
AI-Native Development:
You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Systems Design & Strategic Thinking:
Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
Cloud Ecosystem Fluency:
Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
High Agency & Navigating Ambiguity:
You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
Executive Presence:
Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Bonus Points
Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Almaty
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Almaty, Kazakhstan.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: London
THE ROLE
Taptap send is building a Business product, leveraging the best-in-class cross-border payment network we have built. This is a new product line we’re building from the ground up and we are looking for a hungry, hands-on generalist to build and scale the operations behind it. You will own high impact, high urgency, needle-moving goals on a new and fast growing product in an established start up.
Taptap Send Business is early and growing fast. Businesses are already using us to pay people and suppliers across emerging markets, and we are launching a wider set of products and geographies. Every launch is a new promise to a business customer whose payroll, suppliers and cash flow depend on us getting it right.
This role reports to the Director of Business Operations and owns the service our business customers get. You will be given high agency and high autonomy, working across Product, Data, Engineering and Compliance to build and run best-in-class support for a product line that is growing fast.
THE OUTCOME YOU WILL DRIVE
- Business customer retention — build an AI native account management support that is an order of magnitude better than anything on the market.
- A service excellence our BPO partners deliver to, consistently, as volume and product complexity increase.
- Launch readiness — every new product and geography requires specific support, you build it and run it.
- Insight to build a Product businesses love — you’re the closest to what business customers actually ask, you quantify it and get it into the roadmap.
- Cost of support — own the budget for support and make it more efficient with scale.
RESPONSIBILITIES
- Design, build and run best-in-class support for the Business product, end to end
- Identify unhappy paths, build and automate solutions and work with product to fix at scale
- Design, build and maintain AI-powered workflows and automations that reduce manual effort, improve retention and scale Operations effectively
- Take operational functions and processes from 0 to 1, then 1 to 100
- Set the standard our BPO partners are held to — playbooks, QA, KPIs — and hold the performance bar high
- Structure complex and ambiguous problems by conducting ad hoc analysis
- Act as Product Ops for the Business line: turn what customers tell us into evidenced product priorities, and get them built
- Work across highly technical and specialised product, engineering and data colleagues to deliver an experience business customers stay for
- Own support for each new launch, from readiness through to a steady, automated state
REQUIREMENTS
- 5-7+ years of high-performing experience in a fast pace, analytical environment
- B2B account management, customer success or business operations for a business/SME product is what we are looking for, you know what business customers expect and what it takes to deliver it
- You are looking for a role where you can directly drive the impact, where you are the owner and have autonomy to make decisions and drive outcomes
- You take ownership, are dependable, and do the hard things to make things work. You own the problems end-to-end and constantly ship improvements
- Comfortable using SQL to drive decisions daily
- Willingness to build and iterate on AI-powered workflows and automations
- No task too small, willingness to dive in and sweat the details regardless of the tool or problem
- Instinct to add 'just enough' process to scale without cumbersome bureaucracy
- Comfortable in a regulated, 24/7 business where the stakes for the customer are real
- London, office based
HOW WE WORK
A BizOps role at Taptap Send is a super Individual Contributor. For your topic you are the single threaded owner, the analyst, the product manager, the engineer and the operations lead. In practice you don’t wait for others, you leverage AI to get things done and build what drives the outcome you seek.
This is not a coordination role, and it is not a strategy-deck role. If your best work has been influencing other teams to build things, this will be a frustrating job. If you have been waiting for a role where you are simply allowed to go and fix it, this is that role.
This role is a launchpad — previous BizOps hires have gone on to lead functions and launch products.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Berlin, Germany
seniorUnited States; Nex employees may be expected to collaborate with colleagues across different time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.