Location: Italy (remote); Florence (on-site); Milan (on-site)
Workplace: Remote
About Axelera AI
Axelera AI is a fast-growing fabless semiconductor company headquartered in the Netherlands, building high-performance, energy-efficient AI acceleration hardware and software (Metis and Europa product lines). We operate across the EU, the UK, Switzerland and the US, and are building a finance function ready to scale to public-company standards.
Role Purpose
This role owns public funding finance for the entire group and finance operations for our Italian entity. You will ensure that every euro of grant income and R&D incentive is correctly claimed, reported, audited and accounted for, and that the Italian entity is compliant, well-run and audit-ready. You will be the group’s subject-matter expert on grant compliance and a trusted partner to engineering, programme management and external advisers.
Key Responsibilities
1. Group public funding management and reporting
• Own financial reporting for all publicly funded projects, including European Commission programmes (e.g. Horizon Europe, EIC, EuroHPC/Chips JU) and national co-funding schemes across the group.
• Prepare and submit periodic financial statements, cost claims and final reports in funder portals (e.g. the EU Funding & Tenders Portal) within deadlines.
• Manage timesheets, personnel cost methodology, overhead/indirect cost calculations, subcontractor and equipment cost eligibility, and supporting documentation.
• Coordinate with project coordinators, partners and technical leads to ensure costs are tracked, allocated and reported consistently with grant agreements.
• Own the WBSO (Netherlands) application and reporting process and equivalent R&D incentives in other jurisdictions (e.g. UK R&D tax relief, Italian R&D tax credits, French CIR/CII, Belgian and Swiss schemes), working with local advisers.
• Maintain a group-wide grant register covering award values, funding rates, claim schedules, cash receipts, clawback risk and compliance obligations.
• Support grant accounting under IAS 20 (recognition, presentation, deferred income, receivables) in coordination with the group finance team, and support forecasting of grant cash flows and income.
2. Public funding audits and compliance
• Act as the primary finance contact for funder audits, certificates on financial statements (CFS), reviews and ex-post controls.
• Prepare audit files, coordinate auditor access to records, and manage responses and remediation.
• Monitor changes in funder rules, state aid requirements and eligibility conditions, and advise the VP Finance on risk and impact.
• Design and improve internal controls, policies and templates for grant compliance and cost tracking across entities.
3. Italian entity accounting and reporting
• Own the accounting, month-end close and financial reporting for the Italian entity, in line with Italian GAAP (OIC) and group IFRS reporting requirements, via the group ERP (NetSuite).
• Prepare statutory financial statements and supporting schedules, and manage the relationship with the Italian statutory auditor and/or board of statutory auditors.
• Prepare group reporting packs, intercompany reconciliations and balance sheet reconciliations.
• Oversee local payables, receivables, cash and banking, and payroll inputs, working with local providers.
4. Italian tax and compliance
• Act as the day-to-day liaison with external tax advisers and accountants on corporate income tax (IRES/IRAP), VAT (IVA), withholding taxes, transfer pricing and periodic filings.
• Ensure timely and accurate tax payments, returns and statutory filings, and coordinate local compliance (e.g. Intrastat, registers, regulatory submissions).
• Support tax audits and authority queries, and flag exposures to the VP Finance.
• Contribute to Italian regulatory and governance requirements, including AML/beneficial ownership documentation where required.
5. Business partnering and group support
• Partner with engineering, programme management, HR and legal on funding opportunities, budgeting and compliance.
• Support new grant applications with budget preparation, cost eligibility checks and financial sections of proposals.
• Contribute to group finance initiatives such as process improvement, systems, forecasting and preparation for future capital markets readiness.
Qualifications and Experience
Essential
• Education: Bachelor’s or Master’s degree in Accounting, Finance, Economics or similar. Professional qualification (Dottore Commercialista, ACCA, ACA, CPA or equivalent) is a plus.
• Experience: 5+ years in finance, ideally including public funding or grant management within a technology, R&D-intensive or semiconductor environment, or in audit/advisory.
• EU funding: Hands-on experience with EU-funded project financial reporting (cost eligibility, audit certificates, funder portals).
• Italian technical knowledge: Strong working knowledge of Italian GAAP (OIC), statutory reporting, and Italian tax (IRES, IRAP, IVA).
• IFRS: Working knowledge of IFRS and experience supporting group consolidation or reporting.
• Audit and advisers: Experience managing statutory audits and working with external auditors and tax advisers.
• Systems: Proficiency with ERP systems (NetSuite preferred) and advanced Excel.
• Languages: Fluent Italian (written and spoken) and professional-level English.
Desirable
• Experience with IAS 20 grant accounting and R&D incentive schemes in multiple countries (WBSO, R&D tax credits, etc.).
• Experience in a multi-entity, multi-currency, international group.
• Familiarity with state aid rules and clawback/recovery mechanisms.
• Experience in a scale-up or high-growth environment.
Key Competencies
• Precision and ownership: meticulous with detail and deadlines, accountable end to end.
• Technical credibility: able to translate grant rules into practical processes for engineers and project leads.
• Communication: clear and confident with funders, auditors, advisers and non-finance colleagues, in Italian and English.
• Independence: comfortable working autonomously in a small, fast-moving team.
• Structured thinking: builds repeatable processes, controls and documentation.
What We Offer
• A pivotal role in a high-growth deep-tech company at the forefront of AI hardware.
• Direct exposure to group leadership and a broad, international scope.
• Competitive salary and equity participation.
• Hybrid working and opportunities for professional development.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.
УдалённоItaly (remote); Florence (on-site); Milan (on-site); We welcome applicants from all backgrounds to join us in shaping the future of AI
Location: Intellias
Meet your recruiter
Bohdana Rubets
bohdana.rubets@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Engineer
Senior
Bulgaria, Croatia, Poland
Remote
APPLY NOW
REFER A FRIEND
Let’s breathe life into great tech ideas! With 3,000 people globally, Intellias is a company where benchmark technological solutions are born. Join in and take your part in digitalizing the world.
What project we have for you
Our client is building the standard path for governed data sharing across product services, analytics, and AI/ML. The Data Platform team owns the contracts, control mechanisms, publication paths, catalog metadata, lifecycle rules, lineage, permissions, and runtime building blocks that make reusable data safe and practical at scale.
This is a role for someone who wants to shape a platform early, while working on concrete production problems from the start. Our client already has the production systems, Kafka backbone, PostgreSQL databases, analytical consumers, and AI/ML use cases that need a better data foundation. The challenge is to turn that reality into a standard path that engineers actually want to use.
Our first milestone is focused: centrally managed publishing tables in service-owned PostgreSQL databases, captured through Debezium CDC into Kafka, and registered in DataHub with ownership, lifecycle, lineage, and impact-analysis metadata. Longer-term, the platform expands toward self-service data products, governed materialisations, durable shared state, and reusable data across the client’s operational and analytical systems.
This is not a role where you only maintain an existing reporting pipeline. You will help design and build the platform path that other engineering teams use when they publish and consume shared data.
What you will do
Design and build platform services, tools, and workflows for contract-driven data publishing and consumption.
Build the first production path for platform-managed PostgreSQL publishing tables, Debezium CDC, Kafka topics, and catalog registration.
Create GitOps-style workflows where contracts, schemas, ownership, lifecycle, compatibility, policy metadata, and runtime desired state are reviewed, validated, and reconciled as code.
Build tooling that gives product engineers fast feedback before they publish or change data products.
Help define how client models data products, publishing contracts, schema evolution, field stability, deletion semantics, access policy, lineage, and cost attribution.
Operate and improve the CDC runtime model, including Kubernetes workloads, source-specific isolation, offsets, schema history, heartbeats, signal channels, lag visibility, replay, resnapshotting, and recovery.
Integrate platform metadata into DataHub so engineers can discover data products, understand ownership, trace lineage, and reason about the impact of changes.
Work with product, infrastructure, data engineering, analytics, and AI/ML teams to make the standard path easier and safer than bespoke point-to-point integrations.
What you need for this
Strong experience building and operating production software systems, preferably in platform, infrastructure, backend, or data-intensive environments.
Deep understanding of distributed systems trade-offs: reliability, idempotency, replay, eventual consistency, ownership boundaries, compatibility, and operational failure modes.
Practical experience with PostgreSQL or other relational databases, including schema design, migrations, transactions, replication, or operational performance.
Experience with Kafka, event streaming, CDC, Debezium, or adjacent data-movement technologies. Direct Debezium experience is valuable, but strong fundamentals matter more.
Experience building software that other engineers use: CLIs, internal platforms, control planes, automation, CI validation, developer tooling, or self-service workflows.
Familiarity with Kubernetes and cloud or infrastructure platforms, including runtime isolation, deployment, observability, and operational ownership.
Ability to turn ambiguous architectural direction into practical increments, make trade-offs explicit, and deliver useful production systems without waiting for perfect certainty.
Clear written and spoken communication in English. This role involves aligning multiple engineering teams around standards, contracts, and ownership boundaries.
Nice to have:
DataHub or other data catalog, lineage, or governance systems.
Open table formats such as Apache Iceberg, object-store-backed data lakes, S3, BigQuery, ClickHouse, or analytical storage systems.
GitHub Actions, policy-as-code, infrastructure-as-code, controllers, operators, or reconciliation-based systems.
Data contracts, schema registries, Protobuf, Avro, JSON Schema, compatibility checking, field-level metadata, or contract testing.
Experience supporting analytics, AI/ML, feature-store-style access patterns, or cross-domain product-service integrations.
Experience with JVM languages and Python, TypeScript, Go, or Ruby.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Remote, Europe; Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We’re looking for a skilled
Middle SEO Specialist
to bring their expertise and experience to Maranello and help strengthen the team.
Maranello specializes in driving organic traffic in the iGaming niche across Tier-1 and Tier-2 markets. The team combines deep SEO expertise with an engineering-driven approach to processes to deliver stable, high-quality traffic to its partners. That’s why we’re looking for a strong, ambitious
Middle SEO Specialist
who is ready to thrive in a fast-paced environment.
What will be your focus:
Managing an assigned group of websites under the guidance of the SEO Team Lead.
Analyzing indexing, rankings, traffic, and the technical health of websites; identifying issues and growth opportunities.
Preparing proposals for SEO improvements and implementing the approved plan.
Collecting and clustering keywords, building page structures, optimizing metadata and internal linking.
Preparing technical specifications for Content, Dev, and Link Building teams and checking that SEO requirements are met.
Checking websites before launch and after changes are made.
Working with automation tools, identifying repetitive manual operations, and suggesting ways to simplify them.
Taking part in SEO tests: recording baseline metrics, changes made, and results.
Keeping a change log and providing brief reports: what was done, what the result is, what needs attention, and what the next steps are.
You’re our perfect match if you:
Have experience managing several SEO projects at the same time: organizing work, monitoring metrics, and setting task priorities.
Have strong core SEO expertise: keyword research, clustering, site structure, on-page optimization, internal linking, and link building principles.
Have hands-on technical SEO skills: indexing, robots.txt, sitemap, canonical, redirects, duplicates, and response codes.
Can analyze data from GSC, rank trackers, Ahrefs / Semrush, and crawlers, find the reasons behind changes, and define specific actions.
Are confident with Google Sheets / Excel: formulas, data lookup and matching, filters, and pivot tables.
Can verify data accuracy, spot discrepancies between sources, and avoid drawing conclusions based on a single metric.
Can write clear technical specifications for content and development and review the results.
Can independently go through the full cycle: identify a problem → propose a solution → implement approved changes → evaluate the result.
Nice to have:
Experience in iGaming, affiliate SEO, or other competitive niches.
Experience with mono-brand websites, newly registered domains, various GEOs and languages.
Experience with mass launches or managing dozens of websites or more.
Using scripts, APIs, Apps Script, Python, n8n, or ready-made tools to automate routine tasks.
Practical use of AI for analysis, preparation, and review of materials with quality control.
Experience evaluating expired (drop) domains, working with anchor plans, and checking link building results.
Understanding of the connection between SEO traffic, clicks to offers, registrations, conversions, and revenue.
Here’s what the hiring process looks like:
Stage 1. Pre-screen with a recruiter.
Stage 2. Technical interview.
Stage 3. Additional interview (if needed).
Stage 4. Reference check.
Stage 5. Job Offer.
What we offer:
Flexible schedule
— work in a way that works best for you. What matters is the result.
Remote-first format
— no office requirement, with the option to work from our locations in Kyiv, Lviv, and Warsaw.
Performance-based compensation
— competitive pay and a profit-sharing model where your contribution to business growth directly impacts your income.
Bonuses and compensation reviews
— transparent, systematic, and built into the way we work.
Room to bring your ideas to life
— strong infrastructure, technical support, and the resources you need to grow and scale.
Health insurance and mental health support
— so you have the resources to pursue ambitious goals.
Learning budget
— we invest not only in the business but also in the people who drive it forward.
English lessons with a teacher and a speaking club
— to help you work confidently in a global environment.
Great team-building events and company parties
— because sometimes it’s worth putting work on pause and celebrating what we’ve achieved.
We celebrate important moments together
— giving gifts for special occasions in your life and career.
28 working days of vacation per year,
up to 30 days of sick leave with medical confirmation, and preservation of all public holidays — so you can fully recharge between big wins.
Depth, expertise, and results — if that sounds like you, join Maranello.
Location: Remote, Israel; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Threat Research Engineer, you’ll take ideas from the first question to a working proof of concept, deploy it, and analyze the results yourself. This is a full-stack role, with AI central to how we work. You’ll build agentic workflows for research, analysis, and detection, and use AI tools every day to move faster.
What you’ll do
Research new attack surfaces and threat vectors, including AI coding agents, agent plugins, and package ecosystems.
Find and responsibly disclose vulnerabilities in open source projects and developer tools.
Analyze software supply chain incidents and events.
Build AI-powered workflows and agents that automate research, analysis, and detection.
Build and maintain the cloud-based systems behind our detection and advisory work.
Improve the quality and coverage of our vulnerability and malware advisories.
Write up your findings as blog posts and present them at conferences.
Take part in on-call or operational support where your team's ownership model requires it.
What you’ll bring
Hands-on security experience in research, malware analysis, penetration testing, or security tooling, with both a developer mindset and an adversarial mindset: you can build systems and think about how to break them.
Demonstrated experience using AI in real work, such as building with large language model APIs or agent frameworks like LangChain, LangGraph, or agent SDKs.
Strong programming skills in Go or Python, with good software engineering practices including testing, code review, continuous integration and continuous delivery, and maintainable code.
Experience deploying and running production services on a public cloud.
Understanding of how package ecosystems work and how software supply chain attacks happen.
Ability to map possible attack vectors, name trade-offs, and make data-driven decisions, balancing quality and speed with customer outcomes in mind while keeping up with security and AI industry trends.
Clear writing that explains findings to both engineers and a general audience.
Helpful, but not required: published vulnerability findings; security research on AI agents, large language model applications, or Model Context Protocol (MCP) servers; Google Cloud Platform experience; or infrastructure as code experience with Terraform or OpenTofu.
You don’t need deep knowledge of compilers or static application security testing engines. A high-level understanding is enough.
About the team
The
Threat Research group
researches security threats as they emerge and turns what we learn into protection for GitLab customers. We maintain the GitLab Advisory Database, which powers GitLab’s dependency scanning. We also build detection capabilities, do original vulnerability research, and publish what we find. Recent work includes the Shai-Hulud npm worm and a critical remote code execution vulnerability in Serena, a popular MCP coding agent. You can read more on the
Security Labs blog
.
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range: 272,000 - 408,000 PLN
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Most merchants don’t find Checkout.com http://Checkout.com through an ad. They find us because someone they already trust told them to look at us, whether that’s their ecommerce agency, their billing platform, their fraud provider, their consultant. We view partnerships as a core growth engine for Checkout.com http://Checkout.com, and this role exists to turn that trusted relationship into a repeatable, scalable revenue channel through disciplined execution, strong commercial instinct, and relentless ownership.
We’re looking for a high-ownership self-starter who can originate, structure, and close partnerships that drive measurable revenue impact. Our ideal candidate is an operator with strong drive and bias for action — they move fast, take on meaningful challenges, and are recognized for the impact they deliver.
You’ll own a portfolio of partners and the merchants they bring us. This is a builder role: you won’t inherit a book that carries you to your number — you’ll go and find it. At Checkout.com http://Checkout.com, ambition and quality work get met with opportunity, and growth is in your hands.
What You’ll Be Doing
- Source new partners from a blank list — agencies, systems integrators, ISVs, fintechs and consultancies. Cold outreach, events, referrals, whatever gets you in the room.
- Win the commercial case: get partners to recommend Checkout to their clients ahead of the incumbent, built on the outcomes their clients care about — acceptance rates, market coverage, revenue.
- Win the technical commitment: make the case for a partner investing engineering time in building with Checkout, then coordinate Partner Engineering to deliver it and keep the integration current as our product evolves.
- Activate signed partners into producing partners — map their client base, train the solution architects and account directors who influence recommendations, and keep opportunities registered early.
- Structure and close referral, reseller and embedded models, negotiating across commercial, legal and operational dimensions.
- Own your number: net revenue, total processed volume, product penetration and conversion. You’re recognized on partnerships converting into live merchants and revenue — not on signed logos or pipeline.
- Act as the single owner across Sales, Legal, Product, Partner Engineering and Marketing, removing blockers and driving launches to go-live.
What We Look For
Experience
- 3+ years of experience in partnerships, business development, or strategic sales.
- Payments or fintech experience, processor or merchant side — gateway, acquirer, PSP, orchestration, fraud and risk, or a software platform where you sold payments to existing customers.
- Track record of closing Enterprise or complex, multi-stakeholder deals is a plus
- Experience structuring commercial models (rev share, reseller, embedded partnerships)
Skillset
- Strong commercial acumen - understands what drives revenue and margin
- Solid negotiation skills - can hold ground while progressing deals
- Ability to operate in cross-functional, high-ambiguity environments
- High attention to detail - no room for approximation
- Resilience for genuine cold outreach. Most of your first six months is finding partners who have never heard from us
Mindset
- Owner mentality - accountability without excuses
- Performance-driven - focused on outcomes, not activity
- Low ego, high standards - direct, constructive, and solution-oriented
- Comfortable being challenged - and challenging back when needed
Nice to Haves
- Experience working inside or alongside an agency, systems integrator or ISV — you’ll already know how partners decide which vendor to put in front of a client.
- Exposure to embedded payments, payfac or marketplace models.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Mission Management Team Lead
- Location: Espoo, Finland
- Department: Global Manufacturing Organization
- Reports to: Senior VP of Global Manufacturing Organization
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE is looking for a Mission Management Team Lead to lead the team that takes every satellite from build start to commercial acceptance in orbit.
Every ICEYE satellite has a named Mission Manager who owns its schedule, risks and status at tail-number level, working across assembly, integration and testing (AIT), Engineering, Reliability & Mission Assurance, Configuration Management, Launch Management and Satellite Operations. As Team Lead, you set the standard for how that work is done, grow the people who do it, and act as the escalation point when a satellite's schedule, risk or customer commitment is on the line.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Lead and grow the team
- Lead, mentor and develop a team of Mission Managers, setting clear priorities, roles and performance standards, and building a culture of ownership and continuous improvement.
- Plan team capacity and satellite assignments as build cadence grows; hire and onboard new Mission Managers through a structured ramp-up.
- Scale the team's proactive risk management as satellite cadence grows, through clear processes, good tooling and reliable data.
Own the Build-to-Launch process
- Own and evolve the Build-to-Launch process and its review framework: design, test and readiness checkpoints throughout the build, and decision gates for flight acceptance, launch readiness and commercial acceptance, applied consistently across products, sites and customers.
- Ensure every gate is held with complete inputs, and that residual risks are clearly presented for acceptance by the gate approver.
- Keep a clear, data-driven view of how every satellite is tracking, from review timeliness to total risk exposure, and share it with manufacturing leadership.
Nonconformance and mission risk
- Own the highest-priority issues, driving root cause analysis and corrective actions together with AIT Engineering and Reliability & Mission Assurance, and making sure lessons learned reach future builds.
- Own the per-satellite risk register and assess the mission risk of every disposition that leaves a deviation on a flight satellite (use as is, repair, limited use): impact on schedule, launch slot, customer commitments and operations in space.
- Act as the escalation path for mission critical risks that need a waiver decision.
LEOP and commissioning
- Make sure the team runs launch and early orbit phase preparation, execution and commissioning to one repeatable standard across missions and customers, and act as the escalation point for critical in-orbit events.
- Set the standard for commissioning plans and reporting, and ensure in-orbit anomalies and their risks are handed over cleanly to Satellite Operations.
New generations and strategic initiatives
- Plan how the team supports the introduction of new satellite generations and platforms into production across sites, aligning with engineering and manufacturing leads on readiness.
- Represent Mission Management in strategic initiatives across manufacturing, giving clear, decision-ready input to manufacturing leadership.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- A degree in Aerospace, Mechanical, Electrical or Electronics Engineering, or equivalent experience in a Systems, AIT/AIV or mission role.
- 7+ years of experience in the space or aerospace & defense industry, including hands-on involvement in spacecraft build, test, launch or in-orbit operations.
- Proven track record in team leadership or technical lead roles, including building, mentoring and developing a team.
- Strong understanding of the satellite lifecycle from AIT through launch, LEOP and commissioning.
- Experience with nonconformance management, root cause analysis and corrective and preventive actions, and with making risk-based decisions on flight hardware.
- Experience running formal technical reviews and gates (such as test readiness, flight acceptance or launch readiness reviews).
- Experience in project or program management of technical missions, including schedule and risk management.
- Experience working directly with customers at working and management level, including raising issues clearly and early.
- Excellent communication and stakeholder management skills across engineering, production, operations and leadership.
- Strong written and spoken English.
NICE TO HAVES:
- Experience with SAR or Earth Observation satellites, or with constellation-scale serial production.
- Experience running a process across multiple production sites, or scaling one to new sites.
- Hands-on experience in satellite operations, mission control or LEOP.
- Experience introducing new products or platforms into production.
- Comfort with Jira, Confluence or similar tools, and an interest in data-driven tooling and automating team workflows.
APPLICATION PROCESS
- Talent Acquisition interview
- Hiring Manager Interview
- Technical interview
- Panel interview on-site
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Software Engineer on GitLab's Authentication team, you'll be the technical lead for how every user, application, token, and automated agent proves who it is on GitLab.com, Self-Managed, and Dedicated.
We're an OAuth 2.0 and OpenID Connect (OIDC) provider for millions of users. We also accept identity from enterprise identity providers through Security Assertion Markup Language (SAML) and Lightweight Directory Access Protocol (LDAP). Behind that sit more than ten token types and several session methods that grew inside the Ruby on Rails monolith. You'll help us move this work onto GATE, GitLab's new authentication and authorization platform. GATE exchanges external credentials for short-lived tokens at the edge through a Secure Token Service written in Go.You'll set our technical direction, lead the hardest protocol and migration work yourself, and help senior engineers own the rest.
Our projects include:
OAuth across Cells:
Making OAuth clients, grants, and tokens work when users and organizations live in different cells
Global identities:
One user identity that works across organizations and cells
Token consolidation:
Reducing the number of token types and moving token issuance and validation out of the monolith
Identity for artificial intelligence (AI) agents and workloads:
OAuth for Model Context Protocol (MCP) clients, workload identity federation, and service identities with narrow scopes
What you'll do
Own the technical direction for authentication protocols at GitLab, including OAuth 2.0, OIDC, SAML, and token exchange, across the Rails monolith and GATE services.
Write and drive design documents and architecture decision records (ADRs) for multi-quarter work, then break that work into increments that ship behind feature flags.
Lead migrations that must not break existing customers: token formats, client and grant state, and session behavior on GitLab.com, Self-Managed, and Dedicated.
Be hands-on in the most complex parts of the code, in Ruby on Rails and Go, and review the designs and merge requests of other engineers.
Agree interface contracts with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams, and keep them current as the architecture changes.
Treat authentication as a security and availability boundary: threat-model new flows, add rate limits and abuse controls, and lead the technical response to authentication incidents.
Mentor senior and intermediate engineers on the team and raise the protocol and security knowledge of the whole group.
Work asynchronously with engineers in India, Europe, and the Americas, with most decisions made in writing.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Significant experience building and running production authentication or identity systems at scale, with technical leadership across teams that moves unclear problems to written decisions and shipped code.
Deep, hands-on knowledge of OAuth 2.0 and OIDC: authorization code with Proof Key for Code Exchange (PKCE), refresh token rotation, token exchange, client registration, scopes, and JSON Web Tokens (JWTs) with signing keys and key rotation.
Working knowledge of SAML 2.0 single sign-on and enterprise identity integration (LDAP, System for Cross-domain Identity Management (SCIM), or similar).
Strong production experience in Ruby on Rails or Go, willingness to work in both, and experience with careful refactors, feature-flagged rollouts, and backward-compatible migrations in large, long-lived codebases.
A security mindset. You think about token theft, replay, revocation, and blast radius before you think about elegance.
Experience with multi-tenant software as a service (SaaS) systems, including data isolation and performance under high request volume.
Clear, concise written English and comfort working in an all-remote, asynchronous company.
Optional experience: authentication libraries (Doorkeeper, Devise, or OmniAuth), passkeys or multi-factor authentication, workload identity, gateways or policy engines, AI agent authentication, or multi-region architectures. Contributions to identity standards or open source identity projects are also welcome.
About the team
The Authentication group is part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. We own sign-in, single sign-on, OAuth, and personal and service tokens. Our work touches every GitLab customer, and much of it is on the critical path for Cells and for GitLab's AI agent platform.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Australia_Melbour_Office
Verra Mobility is a global smart mobility technology business with a clear purpose: making roads safer and journeys easier. We partner with governments and road authorities to deliver technology that improves road safety, encourages responsible driving and helps protect the communities who use our roads.
We are seeking an organised and proactive
Operations Administrator
to support the delivery of our road safety programs.
Based in
South Melbourne
, you'll play an important role in supporting our operational teams, field technicians, contractors and customers. This position combines purchasing, financial administration, customer reporting and compliance coordination in a busy technical operations environment.
We're looking for someone who enjoys working independently, managing competing priorities and taking responsibility for delivering accurate, timely outcomes.
This is a permanent, full-time role based in our South Melbourne office 5 days per week onsite.
What you'll be doing
Raising and tracking purchase orders, processing invoices and following up outstanding purchasing matters.
Preparing operational reports and maintaining accurate spreadsheets, registers and records.
Producing customer reports and monitoring compliance with contractual and operational requirements.
Arranging contractor inductions and permits and maintaining compliance documentation.
Managing shared inboxes, responding to enquiries and following up outstanding actions.
Assisting field technicians and operational teams with scheduling and documentation.
Working with internal teams, suppliers and customers to resolve operational and administrative issues.
Recommending improvements to administrative processes and operational workflows.
What you'll bring
Demonstrated experience in operations administration, business support or a similar coordination role.
Strong organisational skills and the ability to manage competing priorities and deadlines.
Experience with purchase orders, invoice processing, operational reporting and record management.
Intermediate Microsoft Excel skills and proficiency across Microsoft Office applications.
Clear written and verbal communication skills and a professional, customer-focused approach.
Strong attention to detail, sound judgement and the ability to work independently.
Experience supporting field services, engineering, maintenance or technical operations would be advantageous.
Familiarity with SAP or similar enterprise systems would be beneficial.
Why join Verra Mobility?
You'll be part of an international technology business delivering programs that make a positive contribution to road safety. You'll work alongside experienced colleagues, support a range of operational activities and have opportunities to contribute to improvements in how we deliver our services.
Our values guide how we work:
Do What's Right, Choose Courage Over Comfort, Win Together and Own It.
Interested?
If you enjoy operational administration, working with different teams and taking responsibility for getting things done, we'd like to hear from you.
Apply now with your current CV.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities, and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Limassol, Cyprus
We are looking for motivated and results-driven Sales Agents to join our Sales Department.
The team will focus exclusively on registered players who have not yet made their First Time Deposit (FTD). The main goal is to establish contact with these players, build relationships, and convert them into first-time depositors.
Key Responsibilities:
Contact registered players who have not made their first deposit through outbound calls and emails.
Build rapport with players and encourage them to make their first deposit.
Present available welcome offers, promotions, and platform features.
Answer player questions, handle objections, and assist with any issues related to making a deposit.
Keep track of player interactions and update the CRM system accordingly.
Requirements:
Previous experience in a call centre or outbound sales environment, preferably in iGaming or Forex.
Strong communication and sales skills.
Confidence in making outbound calls and handling objections.
Ability to engage with players and build relationships.
Comfortable working in a fast-paced, target-driven environment.
Experience working with CRM systems is an advantage.
English is mandatory, and any addition
al language such as French, Italian, Portuguese, Spanish, Greek and German would be highly desirable.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at https://aloplay.bamboohr.com/careers/132?source=aWQ9MTg%3D to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Prague 1, Czechia; Černošice, Czechia; Zdiby, Czechia; Josefov, Czechia; Vinohrady nad Váhom, Slovakia; Prague 2, Czechia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Plovdiv, Bulgaria; Smirnenski, Bulgaria; Trakia, Bulgaria; Kamenitsa, Bulgaria
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Brno, Czechia; Středokluky, Czechia; Žabovřesky, Czechia; Bystřice nad Pernštejnem, Czechia; Černovice, Czechia; Slatina, Czechia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Washington, United States; Alexandria, United States; Hyattsville, United States; Bethesda, United States; Suitland-Silver Hill, United States; District Heights, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, United States; Walnut Creek, United States; Oakland, United States; Berkeley, United States; Daly City, United States; Pacifica, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Orlando, United States; Kissimmee, United States; Winter Park, United States; Celebration, United States; Winter Garden, United States; Altamonte Springs, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Miromar Lakes, United States; Cape Coral, United States; Fort Myers Beach, United States; Bonita Springs, United States; Lehigh Acres, United States; Estero, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Egypt
The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk.
The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required.
This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support.
The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays.
KEY RESPONSIBILITIES
Case Management
Act as the first point of contact for customers reporting technical issues with Cincom products.
Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels.
Investigation & Troubleshooting
Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues.
Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases.
Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results.
Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity.
Escalation & Customer Communication
Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings.
Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines.
Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution.
Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences.
Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details.
Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution.
Knowledge & Continuous Improvement
Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content.
Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement.
Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas.
Security & Data Protection
Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements.
Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled.
Requirements
WHAT WE'RE LOOKING FOR
Essential
Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline.
0–2 years of relevant experience; fresh graduates are encouraged to apply.
Strong technical fundamentals in operating systems, networking and application technologies.
Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically.
Ability to understand technical information, identify relevant symptoms and determine appropriate next steps.
Strong written and verbal communication skills in English.
Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up.
Ability to work effectively within a team and collaborate with different technical functions.
Customer-oriented mindset, ownership, attention to detail and willingness to learn.
Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment.
Technical Foundations
The following technical foundations are essential at foundation level. Product-specific skills are taught on the job.
1. Linux / Unix Fundamentals
Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs.
2. Networking Fundamentals
Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools.
3. Windows Operating Systems
Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory.
4. Application & Database Fundamentals
Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs.
Desirable
The following skills and experience are desirable:
Basic programming or scripting knowledge, preferably Python or PowerShell.
Familiarity with JSON, APIs and application integration concepts.
Exposure to database technologies such as SQL Server, MySQL or MongoDB.
Familiarity with virtualisation and cloud computing fundamentals.
Academic projects or internships involving software applications, databases, operating systems or infrastructure.
Previous exposure to enterprise software or technical support environments.
Linux certifications such as Linux Essentials, RHCSA or equivalent.
Networking certifications such as CCNA or equivalent.
Microsoft technical certifications.
Basic programming or database certifications.
Additional language skills, particularly French, German or Italian.
PRODUCT KNOWLEDGE
Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement.
HOW SUCCESS IS MEASURED
First 90 days
Product and process onboarding completed for the products in scope, with knowledge checks passed.
Handling Level 1 cases independently on the shift rota.
Case records consistently meet the documentation standard in quality checks.
Ongoing
First response and update times within the agreed service levels.
Share of cases resolved at Level 1 against the team target.
Escalations reach Level 2 or Level 3 with complete information first time.
Customer satisfaction scores on closed cases.
Regular, useful contributions to the knowledge base.
seniorГеография найма не уточнена
УдалённоmiddleRemote, Europe; Remote, Ukraine; we invest not only in the business but also in the people who drive it forward
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Washington, United States; Alexandria, United States; Hyattsville, United States; Bethesda, United States; Suitland-Silver Hill, United States; District Heights, United States
San Francisco, United States; Walnut Creek, United States; Oakland, United States; Berkeley, United States; Daly City, United States; Pacifica, United States
Orlando, United States; Kissimmee, United States; Winter Park, United States; Celebration, United States; Winter Garden, United States; Altamonte Springs, United States
Miromar Lakes, United States; Cape Coral, United States; Fort Myers Beach, United States; Bonita Springs, United States; Lehigh Acres, United States; Estero, United States