Location: United States or United Kingdom
Workplace: remote
About Zingtree
Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences.
Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows.
We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations.
The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom.
What You'll Do
Solution Design & Customization
: Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions.
Technical Configuration & Integration
: Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility.
Client Onboarding & Planning
: Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation.
Stakeholder Collaboration
: Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members
Risk & Issue Management:
Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays.
Testing & Validation
: Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals.
Training & Enablement
: Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting.
Go-Live & Post-Implementation Support
: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support.
Project Management
: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes.
Who You Are
Work Experience:
4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience.
Conversational AI & Technical Expertise:
Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus.
Business Acumen:
Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs.
Analytical Mindset:
Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes.
Client-Facing Expertise:
Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives.
What We Offer
Competitive Compensation with performance-based incentives
Health, Dental, and Vision Benefits (100% covered for employees)
Equity Stock Options
401(k) Retirement Plan
Paid Parental Leave
Unlimited PTO
Flexible Remote Work Environment
$500 Home Office Stipend + Monthly Internet/Phone reimbursement
Co-Working Reimbursement up to $200/month
Our Core Values
Lead with Action – We move fast with purpose
People Really Matter – We win as a team and support each other fully
Ownership Leads to Results – We take responsibility and deliver
Expertise Creates Value – We build and apply knowledge
Transparency Builds Trust – We communicate clearly, directly, and with care.
As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity.
Zingtree Mission
Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks.
Zingtree Vision
Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable.
#LI-Remote
#LI-EG1
Location: United States or United Kingdom
Workplace: remote
About Zingtree
Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences.
Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows.
We are seeking a Senior SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations.
The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom.
What You'll Do
Solution Design & Customization
: Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions.
Technical Configuration & Integration
: Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility.
Client Onboarding & Planning
: Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation.
Stakeholder Collaboration
: Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members
Risk & Issue Management:
Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays.
Testing & Validation
: Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals.
Training & Enablement
: Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting.
Go-Live & Post-Implementation Support
: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support.
Project Management
: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes.
Who You Are
Work Experience:
7+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 4+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience.
Conversational AI & Technical Expertise:
Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus.
Business Acumen:
Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs.
Analytical Mindset:
Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes.
Client-Facing Expertise:
Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives.
What We Offer
Competitive Compensation with performance-based incentives
Health, Dental, and Vision Benefits (100% covered for employees)
Equity Stock Options
401(k) Retirement Plan
Paid Parental Leave
Unlimited PTO
Flexible Remote Work Environment
$500 Home Office Stipend + Monthly Internet/Phone reimbursement
Co-Working Reimbursement up to $200/month
Our Core Values
Lead with Action – We move fast with purpose
People Really Matter – We win as a team and support each other fully
Ownership Leads to Results – We take responsibility and deliver
Expertise Creates Value – We build and apply knowledge
Transparency Builds Trust – We communicate clearly, directly, and with care.
As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity.
Zingtree Mission
Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks.
Zingtree Vision
Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable.
#LI-Remote
#LI-EG1
Location: Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Role Overview
Welocalize is hiring part-time Linguistic QA Testers with native-level British English. Are you tech-savvy, with a sharp eye for detail and a love of language? Then this is for you.
You’ll be an important part of the QA process for emerging technology. Depending on the project, you could be testing never-before-seen apps and technology, e-courses, marketing materials, or whatever interesting task comes your way. Your work helps make sure products sound natural, look right, and work properly for British English speakers.
As a QA Linguistic Tester, you’ll mainly proofread and edit content that has already been localized into British English, catching anything that doesn’t feel right, such as:
Grammar, typos, and syntax issues
Punctuation and capitalization errors
Culturally or politically sensitive wording
Inconsistencies and stray extra spaces
US-style spellings or phrasing that don’t belong in British English
You’ll also test user interfaces for functional issues, and occasionally adapt content from English into British English.
Main Responsibilities
Test a variety of products, from apps and software to e-courses and marketing materials, by carefully following test instructions and test cases
Find, write up, and report bugs and errors using best practices in client-specific bug tracking tools and our internal database system
Evaluate language in the context of software, mobile apps, and documentation
Act as the go-to expert for British English linguistic questions, researching and resolving issues as they arise
Follow project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries
Troubleshoot basic problems, communicate clearly, and escalate testing issues when needed
Prioritize tasks and issues quickly and efficiently
Deliver assigned work on time and to a high standard
Job Requirements
Education
Bachelor’s degree from a college or university in a related field, or an equivalent combination of education and experience
Experience
Native-level British English fluency, spoken and written
Up-to-date awareness of current, common technical language usage in British English
Experience with Microsoft applications (Outlook, Word, Excel, PowerPoint)
Comfortable navigating networks and websites across different browsers
Basic knowledge of PC hardware (desktop and laptop) and smartphones (iPhone or Android)
Flexibility to work onsite and/or remotely, depending on your location
Skills & Experience
What you bring
Native British English skills and strong cultural awareness of the UK
Good oral and written communication
A highly organized approach, with attention to detail and a real commitment to quality
Tech-savviness and the ability to thrive in a fast-paced environment
Nice to have
Localization, QA, or translation experience
Advanced computer skills
What will help you shine
Strong awareness of our company and industry
The ability to establish and develop processes and procedures as part of a client program
Sharp problem-solving skills, so you can find the best solution
Excellent time management
A Plan-Do-Check-Act approach to tasks and workloads
Ownership of your deliverables, from start to finish
Location: Bilbao, Spain
About Müller's Solutions:
Müller's Solutions is a prominent provider of advanced technological solutions designed to empower businesses worldwide. With a focus on innovation and customer satisfaction, we help our clients optimize their operations and achieve their strategic goals through tailored software applications.
Job Overview:
We are seeking a Team Lead for Subsidiaries Applications to be responsible for the global ERP, support, and optimization of the ERP system across the organization’s international operations. Coordinating with regional teams, leading ERP S4 Hana implementation and upgrades, managing system performance, and ensuring the ERP system meets the organization’s operational and strategic goals.
Requirements
Key Accountability Areas
ERP System Management:
Oversee ERP system optimization globally, ensuring reliability and compliance with local regulations. Manage upgrades and enhancements to support evolving business needs.
Implementation and Rollout:
Lead global ERP deployment and manage integration of new modules, ensuring successful adoption through effective testing and training.
Collaboration and Stakeholder Management:
Work with business leaders, IT, and vendors to align ERP with business objectives. Act as primary contact for ERP inquiries in international locations.
Business Process Optimization:
Identify opportunities for process improvements and guide best practices to enhance productivity and reduce costs.
Training and Support:
Develop training programs for end-users and provide support across global locations, standardizing processes and troubleshooting steps.
Compliance and Security:
Ensure ERP system compliance with regulations and security policies, monitoring access to maintain data integrity.
Reporting and Data Analytics:
Configure the ERP system to produce accurate financial and operational reports that meet decision-making needs.
HR Proficiency:
Ability to recruit and develop high performers, ensuring equal treatment and performance-based assessments.
Manage delegation of authority in accordance with company policy.
Responsibility:
Must take full responsibility for his operation as per the job description and the required deliverables from this
position, taking into consideration the general company guidelines.
Able to anticipate problems and make the necessary proactive steps to prevent them
Ability to take necessary and proper timely decisions.
Delivery:
Deliver the required results in timely manner with required quality and cost.
Making a Tangible Difference:
Must make a tangible difference to his area of operation. and exceed business expectations.
Business Planning & Performance:
Able to transform the corporate goals into business plans.
Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
Provide periodic work progress reports.
Responsible for monitoring and control budgets and expenses to achieve the optimum cost efficiency.
Organizational Development:
Develop the organizational structure according to the current requirements taking into consideration future and
development plans.
Ensure availability of job descriptions for all job roles and deploy them.
Business Process Improvements (Effectiveness):
Develop, coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.
Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
Promote the automated systems and using them fully, to spread its culture.
Adaptation:
Adapt to new and alternative techniques, technologies, management structures, and business models.
Academic Qualification:
Bachelor's Degree in Computer Science or relevant field
Work Experience:
6 to 10 years
Technical/Functional Competencies:
Applications System Analysis, Design, Enterprise Modeling, Monitoring, Strategic Enterprise Management (SEM)
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title: Senior Manager
Location:
Rwanda
Reporting to:
Country Director
Start Date:
As soon as possible
Role Overview
GiveDirectly
is seeking an experienced and dynamic
Senior Manager (SM)
to lead government relations, strategic partnerships, public engagement, and resource mobilization efforts for its
Rwanda Country Office
. This role is critical to advancing GiveDirectly’s mission of delivering unconditional cash transfers by fostering trust, collaboration, and alignment with public and private stakeholders, while securing the financial and institutional support needed to scale impact.
The SM will serve as a key external ambassador for GiveDirectly, building and maintaining high-level relationships with government agencies, civil society, media, and both domestic and international donors. Reporting directly to the Country Director, the SM will play a central role in shaping the organization’s external positioning, driving resource mobilization, managing risk, and identifying strategic growth opportunities through multi-sectoral engagement.
Key Responsibilities
Government & Stakeholder Engagement
Initiate and strengthen relationships with senior government stakeholders to explore funding or partnership opportunities.
Build and maintain allies and champions within public institutions for GiveDirectly’s mission.
Engage relevant government agencies on GiveDirectly’s projects, approach, and impact, including securing local government approvals where necessary.
Track the status and strength of relationships with key stakeholders, designing and implementing strategies to improve engagement.
Represent GiveDirectly at national events, forums, and high-level or high-risk meetings.
Ensure compliance with all government directives, regulations, and protocols.
Align GiveDirectly’s activities with national poverty alleviation strategies and development programs, as well as provide guidance and support to field teams to ensure government protocol compliance.
Identify and mitigate potential risks related to government engagement, working cross-functionally to implement preventative measures.
Partnership Development & Fundraising
Identify and cultivate funding and partnership opportunities with government donors, multilateral agencies, philanthropic institutions, and INGOs.
Build and maintain a robust pipeline of strategic partnerships to support program growth, co-implementation, and scale.
Support proposal development, concept notes, and pitch materials in coordination with global fundraising teams.
Serve as a liaison between GiveDirectly and potential donors, articulating the value and impact of its programs.
Track engagement metrics ensuring consistent follow-through and sustained relationships
Support Country Director in preparing for and following up on partnership opportunities
Crisis Management
Serve as project manager and strategist during high-risk events or public relations challenges.
Develop and maintain a crisis response plan in coordination with the Country Director and global teams.
Respond to urgent issues involving government stakeholders, media, or local communities with speed, transparency, and sound judgment.
Advise internal teams on potential community or reputational risks and lead mitigation strategies.
Ensure consistent and controlled messaging during high-pressure moments, safeguarding GiveDirectly’s credibility and operational continuity.
Project Coordination & Internal Alignment
Lead and manage coordination efforts between internal teams (e.g.,external relations, programs, finance, communications) and external partners.
Organize key meetings, document action points, and ensure in-team and cross-functional accountability.
Support high-impact strategic initiatives through efficient planning, communication, and stakeholder alignment.
Communications & Public Representation
Prepare high-quality written materials including briefing memos, talking points, correspondence, press releases, and donor reports.
Guide the development of public-facing content to ensure clarity, consistency and alignment with GiveDirectly’s brand and government guidance.
Represent GiveDirectly in media engagements, donor briefings, and stakeholder visits as required.
Oversee stakeholder communications during field operations to ensure local alignment and public support.
Reporting & Insights
Deliver monthly updates and strategic insights to senior leadership on:
Stakeholder relations and engagement outcomes
Public sentiment, political dynamics, and community risks
Partnership and fundraising progress
Crisis issues and recommended mitigation steps
Maintain clear, transparent communication with government authorities and institutional donors, fulfilling all compliance requirements.
Qualifications
Bachelors or Masters Degree in a relevant field
At least 5 years of relevant experience in managing government relations, partnership development, or public affairs—preferably in an NGO or international development context. Detailed understanding and demonstrated experience working with national level government officials in Rwanda
Demonstrated experience in project management, including planning, coordination, and execution of complex, multi-stakeholder initiatives reliably.
Proven ability to identify, develop, and manage strategic partnership pipelines, including demonstrated experience in resource mobilization. Experience with key donors such as US Government, FCDO, and large private foundations is preferred
Strong understanding of government operations and the ability to navigate complex bureaucratic environments.
Ability to identify and analyze trends, risks, and opportunities in the policy and regulatory environment.
Excellent oral and written communication skills, including preparation of presentations and formal correspondence.
Able to coordinate and update cross-cultural teams distributed across many time zones
Demonstrated success in a high-performance work environment
Fluency in English (written and spoken) is required; working knowledge of French is an asset. Exceptional communication (written and verbal)
Experience working with and representing organisations to national media.
Aptitude to learn various software tools that GiveDirectly uses, including Slack, Google Spreadsheets, Google Calendar, and Asana
Key Competencies
Strong writing and project management abilities.
Strategic thinker with excellent coordination and follow-through.
Self-driven, with an ownership and results-oriented mindset.
Ability to thrive in a fast-paced, dynamic team environment.
Deep interest in scaling GiveDirectly’s impact through strategic partnerships and high-quality stakeholder engagement.
High attention to detail and ability to manage multiple streams of work simultaneously.
Strong delegation and upward management skills, including coordinating asynchronously with global teams across many time zones
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is seeking a versatile and experienced Machine Learning / AI Engineer to join our growing AI team, working at the intersection of applied machine learning, infrastructure, and product innovation. Whether you’re building intelligent search systems, crafting scalable data pipelines, or enhancing AI-powered creativity tools, your work will drive user productivity, shape new product experiences, and advance the state of AI at Figma.
You’ll collaborate closely with engineers, researchers, designers, and product managers across multiple teams to deliver high-quality ML-driven features and infrastructure. This is a high-impact, cross-functional role where you’ll shape both foundational systems and user-facing capabilities.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Design, build, and productionize ML models for Search, Discovery, Ranking, Retrieval-Augmented Generation (RAG), and generative AI features.
Build and maintain scalable data pipelines to collect high-quality training and evaluation datasets, including annotation systems and human-in-the-loop workflows.
Collaborate with AI researchers to iterate on datasets, evaluation metrics, and model architectures to improve quality and relevance.
Work with product engineers to define and deliver impactful AI features across Figma’s platform.
Partner with infrastructure engineers to develop and optimize systems for training, inference, monitoring, and deployment.
Explore new ideas at the edge of what’s technically possible and help shape the long-term AI vision at Figma.
We’d love to hear from you If you have:
5+ years of industry experience in software engineering, with 3+ years focused on applied machine learning or AI.
Strong experience with end-to-end ML model development, including training, evaluation, deployment, and monitoring.
Proficiency in Python and familiarity with ML libraries like PyTorch, TensorFlow, Scikit-learn, Spark MLlib, or XGBoost.
Experience designing and building scalable data and annotation pipelines, as well as evaluation systems for AI model quality.
Experience mentoring or leading others and contributing to a culture of technical excellence and innovation.
While not required, It’s an added plus if you also have:
Familiarity with search relevance, ranking, NLP, or RAG systems.
Experience with AI infrastructure and MLOps, including observability, CI/CD, and automation for ML workflows.
Experience working on creative or design-focused ML applications.
Knowledge of additional languages such as C++ or Go is a plus, but not required.
A product mindset with the ability to tie technical work to user outcomes and business impact.
Strong collaboration and communication skills, especially when working across functions (engineering, product, research).
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Data Platform team at Figma builds and operates the foundational systems that power analytics, AI/ML, and data-driven decision-making across the company. We serve a diverse set of stakeholders, including AI researchers, machine learning engineers, data scientists, product engineers, and business teams that rely on data for insights and strategy. Our team owns and scales critical platforms such as the Snowflake data warehouse, ML Datalake, orchestration and pipeline infrastructure, and large-scale data ingestion and processing systems, managing all data flowing into and out of these platforms.
Despite being a small team, we take on high-scale, high-impact challenges. In the coming years, we're focused on building the data infrastructure layer for Figma's AI-powered products, driving cost and performance optimizations across our data stack, scaling our ingestion and reverse ETL capabilities for new product use cases, and strengthening data quality, reliability, and compliance at every layer. If you're passionate about building scalable, high-performance data platforms that empower teams across Figma, we'd love to hear from you!
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Design and build large-scale distributed data systems that power analytics, AI/ML, and business intelligence across Figma
Develop batch and streaming solutions to ensure data is reliable, efficient, and scalable across the company
Manage and evolve core platforms like Snowflake, our ML Datalake, orchestration infrastructure, and real-time ingestion systems
Improve data reliability, consistency, and compliance, ensuring high-quality data for engineering, research, and business stakeholders
Identify and drive cost optimization opportunities across data processing, compute infrastructure, and storage
Collaborate with AI researchers, data scientists, product engineers, and business teams to understand data needs and build scalable solutions
Drive technical decisions and best practices for data ingestion, orchestration, processing, and storage
Mentor and support engineers, fostering a culture of learning and technical excellence
We’d love to hear from you if you have:
5+ years of backend or infrastructure engineering experience, including designing and building distributed data infrastructure at scale
Strong expertise in batch and streaming data processing technologies such as Spark, Flink, Kafka, or Airflow/Dagster
Proven track record of impact-driven problem-solving in fast-paced environments, with a strong focus on high-quality, reliable, and performant systems
Excellent technical communication skills, with experience collaborating across both technical and non-technical stakeholders
Experience mentoring engineers and fostering a culture of learning and technical excellence
While it’s not required, it’s an added plus if you also have:
Familiarity with our stack, including Golang, Python, SQL, frameworks such as dbt, and technologies like Spark, Kafka, Snowflake, and Dagster
Experience building data infrastructure for AI/ML pipelines, including model serving, feature stores, or dataset compliance
Experience with reverse ETL, personalization platforms, or real-time event ingestion systems
Experience with data governance, access control, and cost optimization strategies for large-scale data platforms
The ability to navigate ambiguity, take ownership, and drive projects from inception to execution
Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude) to write, debug, and optimize code
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, infrastructure is at the heart of everything we build. As a Software Engineer on our Infrastructure team, you’ll help design, build, and operate the systems that power our real-time collaborative design tools used by millions of people worldwide. We’re scaling fast, and we’re looking for experienced distributed systems engineers across a variety of teams. Whether you’re passionate about storage, compute orchestration, developer tooling, networking, or real-time data systems, this role offers an opportunity to shape the technical foundation of one of the most beloved design platforms in the world.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Design, build, and maintain scalable and reliable infrastructure systems that support product innovation and user collaboration at scale
Architect and evolve distributed systems including storage platforms, streaming infrastructure, and compute orchestration
Improve developer experience by building internal platforms, CI/CD systems, build tools, and APIs
Collaborate across product and infrastructure teams to design secure, maintainable, and performant systems
Participate in shaping platform strategy, roadmaps, and engineering best practices across the organization
Debug and resolve complex production issues that span services and layers of the stack
Mentor engineers and foster a culture of collaboration, inclusivity, and technical excellence
We’d love to hear from you if you have:
5+ years of Software Engineering experience, specifically in backend or infrastructure engineering
Deep understanding of distributed systems concepts such as sharding, replication, consistency, and eventual convergence
Experience with cloud-native environments (AWS, GCP, or Azure), infrastructure-as-code, and container orchestration
Proficiency in languages such as Go, TypeScript, Python, Rust, or Ruby
Strong system design skills and a track record of architecting resilient production systems
Excellent communication skills, with experience collaborating across teams and mentoring others
While it’s not required, it’s an added plus if you also have:
Experience scaling storage platforms (e.g., Postgres, Redis, S3, DynamoDB) or operating streaming systems like Kafka
Background in traffic management, DDoS mitigation, or service mesh technologies (e.g., Envoy, Istio)
A history of developing complex, realtime distributed systems at scale
A passion for building developer productivity tools, including development environments, CI/CD pipelines, and build systems
Experience with evolving large-scale, shared developer platforms to improve reliability and developer velocity
Strong problem-solving skills and a bias for action—especially when tackling high-impact, gritty challenges
Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude) to write, debug, and optimize code
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for experienced full-stack engineers to join teams across Figma’s
Growth and Monetization Engineering
organization! This group spans several teams—including Growth, Billing, Enterprise, and Discovery—each focused on solving complex challenges that help millions of users, from startups to Fortune 500 companies, get the most out of Figma. Depending on the team, you might design billing infrastructure at global scale, build secure enterprise access systems, improve how users discover and organize their work, or drive product-led growth and monetization initiatives.
As part of these teams, you’ll design and scale reliable, secure, and intuitive systems that power collaboration across Figma’s product suite. Playing a key role in driving our rapid growth, global expansion, and evolving product surface area—while working closely with cross-functional partners to ensure our technology meets the needs of our most sophisticated customers.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, C++, and more.
Own key parts of the product that impact user experience, internal productivity, or revenue operations.
Collaborate with cross-functional partners in product, design, data science, support, and sales to shape product direction and solve complex problems.
Operate and monitor the systems you build, with a strong focus on reliability, security, performance, and user experience.
Contribute to team culture by mentoring peers, providing feedback, and helping foster a collaborative and inclusive engineering environment.
We’d Love to Hear From You If You Have:
4+ years of professional software engineering experience, with a track record of shipping and maintaining complex systems or products in production.
Full-stack experience with modern front-end frameworks (e.g., React/TypeScript) and back-end technologies (e.g., Ruby, Python, Go, PostgreSQL).
Strong collaboration and communication skills, with experience working effectively across functions.
While it’s not required, it’s an added plus if you also have:
Experience with B2B SaaS, billing/payments infrastructure, developer platforms, or enterprise-scale systems.
Familiarity with technologies such as Stripe, Salesforce, NetSuite, Snowflake, SCIM, SAML, or WebAssembly.
A background in experimentation, observability, compliance automation, or internal tools development.
Prior work on extensibility platforms (plugins, APIs, widgets), or experience contributing to open source developer communities.
Passion for crafting excellent developer or user experiences, and an eye for elegant, maintainable architecture.
Enthusiasm for learning and teaching—whether mentoring teammates, leading initiatives, or sharing knowledge in code reviews or pairing sessions.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Software Engineer, you'll work on some of the most technically challenging and impactful parts of our product. You will be developing high-performance client-side systems in C++/WebAssembly, extending the multiplayer protocols that make collaborative design possible, and building out the communications layer between C++ and Javascript. Your contributions will help push the boundaries of what's possible in the browser. You'll also help shape our user experience by building features that are fast, accessible, and intuitive—even in the face of complex data models and intermittent connectivity.
This is a highly collaborative role: you'll partner closely with designers, product managers, and other engineers to plan, build, and iterate on features that serve millions of users around the world. Whether you're optimizing our core engine, building authoring tools, or crafting new platform abstractions, your work will be key to advancing the future of design.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Build core features and frontend infrastructure in a real-time, multiplayer system with a complex in-memory data model (SceneGraph)
Optimize performance and memory usage to deliver a fast, reliable UX in the browser using C++/WebAssembly and TypeScript
Extend our core C++ engine and multiplayer protocols to support scalable design systems, branching/merging flows, and advanced collaboration modes
Design and build APIs and tooling to allow product teams to build against our platform with ease and confidence
Contribute to accessibility strategy and implementation, ensuring our tools are usable by all
Collaborate regularly with cross-functional partners across product, design, and engineering to plan and execute high-impact projects
Write clear, maintainable code and documentation, and contribute to architectural decisions
Mentor and support other engineers through pairing, code review, and feedback
Help drive recruitment and shape our inclusive, high-performance engineering culture
We’d love to hear from you if you have:
4+ years of professional Software Engineering experience shipping user-facing features or products
Strong programming skills in one or more languages relevant to our frontend such as TypeScript, C++, React, Go, Rust, or Python
Experience working with web-based applications, browser performance, or real-time collaborative systems
A track record of working collaboratively across teams and disciplines to deliver complex technical projects
While it’s not required, it’s an added plus if you also have:
2+ years of experience in a technical lead role, especially across multiple teams
Experience with game engines, rendering systems, or other performance-critical applications
Background in developer platforms or API design
Familiarity with WebAssembly, browser internals, or C++ in a frontend context
Passion for crafting collaborative tools and creative workflows
A strong product mindset and attention to user experience
A commitment to continuous learning, inclusion, and helping others grow
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As Figma’s customer base continues to expand and diversify, and new technological advancements in AI and generative design emerge, the opportunity for AI experience engineering is greater than ever. You’ll collaborate closely with a cutting edge AI Research team and your work will help raise the ceiling of what’s possible for designers and lower the floor of who can design. We are seeking an accomplished and experienced AI Product Engineer who has built generative AI products to join our team and lead our AI efforts from inception to implementation. Join us in molding the future of AI at Figma!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead the development of early-phase AI systems to enhance user experience and develop systems to measure and improve AI performance and relevance
Direct the future of AI at Figma in collaboration with cross-functional teams of innovative software engineers, product managers, and data scientists
Break down open-ended AI problems into engineering strategies utilizing machine learning, data analysis, and experimental design
Provide mentorship and promote best practices in data and AI while cultivating a collaborative and inclusive team culture
Contribute to the growth of the team by improving the hiring process and recruiting outstanding AI talent
We’d love to hear from you if you have:
5+ years of experience of Software Engineering, with 1 or more years of developing generative AI products
Comfort in prototyping and pathfinding new opportunities that led to successful 0→1 projects
Proven experience implementing the full lifecycle of an early-phase AI development, from ideating on which models to use through productionizing and maintaining them
Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value
Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude) to write, debug, and optimize code
While it’s not required, it’s an added plus if you also have:
Demonstrated expertise in AI indexing, retrieval systems, personalization, and/or natural language processing
Proven track record of planning a multi-year roadmap in which shorter-term projects ladder up to the long-term vision
A relevant advanced degree (Masters or PhD) in Machine Learning, Artificial Intelligence, Statistics, or a related field
A growth mindset and experience investing in the learning, development, belonging, and impact of your peers, ex. mentoring/aligning senior engineers across organizations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Anthropic’s performance and scaling teams focus on making the most efficient and impactful use of our compute resources, be it inference or training. As an Engineering Manager on these teams you will be responsible for ensuring you and your team are identifying and removing bottlenecks, building robust and durable solutions, and maximizing the efficiency of our systems. You also will help bring clarity, focus, and context to your teams in a fast paced, dynamic environment.
Responsibilities:
Provide front-line leadership of engineering efforts to improve model performance and scale our inference and training systems
Become familiar with the team’s technical stack enough to make targeted contributions as an individual contributor
Manage day-to-day execution of the team's work
Prioritize the team’s work and manage projects in a highly dynamic, fast paced environment
Coach and support your reports in understanding, and pursuing, their professional growth
Maintain a deep understanding of the team's technical work and its implications for AI safety
You may be a good fit if you:
Have 1+ years of management experience in a technical environment, particularly performance or distributed systems
Have a background in machine learning, AI, or a similar related technical field
Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development
Excel at building strong relationships with stakeholders at all levels
Are a quick learner, capable of understanding and contributing to discussions on complex technical topics
Have experience managing teams through periods of rapid growth and change
Are a quick study: this team sits at the intersection of a large number of different complex technical systems that you’ll need to understand (at a high level of abstraction) to be effective
Strong candidates may also have experience with:
High performance, large-scale ML systems
GPU/Accelerator programming
ML framework internals
OS internals
Language modeling with transformers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Dusseldorf Metropolitan Region, Germany
Our partner, a globally successful company group, is looking for a
Project Manager - Transfer Pricing (m/f/d)
. This is a full-time permanent position onsite in
Dusseldorf metropolitan area, Germany
(partial work from home is possible).
About the Company
Join a renowned market leader in their sector, celebrated for pioneering innovations and setting exceptional standards. Their vibrant work environment fosters professional growth, inclusivity, and values individual contributions.
Key Responsibilities
Contribute to the design and implementation of international IT service billing processes.
Act as a business expert, taking ownership of your concepts.
Manage projects and collaborate on various IT service billing initiatives.
Develop and coordinate technical requirements with departments such as Controlling, Accounting, and Tax.
Prepare presentations and decision-making documents for IT service billing concept and technical development.
Define system requirements for IT service billing and oversee the management of internal IT service providers.
Qualifications
A degree in Business Administration, Business Informatics, or a related field.
Experience in gathering, coordinating, and defining technical requirements.
Knowledge of software implementation requirements.
Professional experience in financial controlling or accounting, ideally with an IT focus.
Strong communication skills, with the ability to present logical connections clearly and effectively.
Positive mindset, initiative, and enthusiasm for teamwork.
Fluency in German and English.
Preferred Skills
Experience in IT strategy or management consulting.
Proficiency in MS Office.
Knowledge of Apptio (optional).
If you are interested in joining the team as a
Project Manager - Transfer Pricing
,
do not hesitate to apply for the job and send us your CV.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a TPU Performance Engineer, you'll be responsible for identifying and addressing performance issues across many different ML systems, including research, training, and inference. A significant portion of this work will involve designing and optimizing kernels for the TPU. You will also provide feedback to researchers about how model changes impact performance. Strong candidates will have a track record of solving large-scale systems problems and low-level optimization.
You may be a good fit if you:
Have significant experience optimizing ML systems for TPUs, GPUs, or other accelerators
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to learn more about machine learning research
Care about the societal impacts of your work
Strong candidates may also have experience with:
High performance, large-scale ML systems
Designing and implementing kernels for TPUs or other ML accelerators
Understanding accelerators at a deep level, e.g. a background in computer architecture
ML framework internals
Language modeling with transformers
Representative projects:
Implement low-latency, high-throughput sampling for large language models
Adapt existing models for low-precision inference
Build quantitative models of system performance
Design and implement custom collective communication algorithms
Debug kernel performance at the assembly level
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Dubai
Workplace: onsite
The Role:
We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.
Key Responsibilities:
Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
Act as the main contact for Partners, fostering strong relationships through personalised support
Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
Analyse Partners 'behavior to uncover opportunities for upselling and customisation of products and services
Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
Communicate ideas and suggestions for platform improvements to the Business Development teams
Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
Undertake any other relevant task as assigned
Main requirements:
Degree in a business-related field
Experience in a similar position will be considered an advantage
Fluent Arabic speaker with excellent oral and written skills in English
Ability to build and maintain excellent business relationships
Strong interpersonal and communication skills
Target-oriented and resourceful
Ability to work autonomously and under pressure
Spending significant time travelling abroad- if required
Valid work permit
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Regional Product Expert to supports Sales, Product, Product Marketing, and Partners across Xsolla’s monetization products. This role drives growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the “local voice” of the Monetization organization, the expert gathers market insights and partner feedback to inform global product and strategy decisions for Xsolla’s PC and mobile offerings.
This role will be based out of our Japan office and is onsite.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions.
Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs.
Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities.
Provide tactical deal support by aligning customer requirements with product capabilities and value propositions.
Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes.
Coordinate with Product and Engineering when unique partner requests or technical blockers arise.
Monitor and report on product adoption, deal velocity, and partner engagement within the region.
Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics.
Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership.
Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation.
Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities.
Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning.
Support documentation of use cases, blockers, and success stories to help refine global product strategy.
Collaborate with Product Marketing on refining messaging and positioning for regional relevance.
Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics).
Ensure consistent communication and coordination with counterparts in other regions to promote global alignment.
Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility.
Participate in global readiness meetings and feedback sessions to share learnings and standardize execution.
Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics.
Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region.
Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies.
Qualifications & Skills
Experience as a Product Owner, Product Manager, Product Evangelist or similar for 5+ years
Experience in the PC and mobile gaming industry (development, publishing or platforms)
Understanding of monetization models in the local market including Subscriptions and LiveOps
Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns
Experience interacting with B2B clients and/or publishers
JLPT N1 (native-level) or N2 (full working professional) Japanese language proficiency required for client communication, stakeholder management and business documentation.
Strong English proficiency required for collaboration with global teams and international stakeholders
Bonus Points
Work experience in an international company
Experience in bringing a global product to the Japanese market
Experience with BI / analytics / A/B testing / marketing
Understanding of Japanese legislation regarding advertising, gacha, children and online payments
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Hamburg, Germany
Overview of the Company
Our client is the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, they help companies understand how consumers think and make better data-driven decisions. They started out in Hamburg back in 2014, but they’re now humbled to call the world their playground, with over 260 employees spread across 15 countries (they’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.
Want to be a part of the movement?
They value transparency in their recruitment process, and they've created a blog to share what to expect during each step of their journey together.
They are looking for a highly driven and passionate
Senior Client Relations Manager
to join their team and work closely with their FMCG industry lead. You will act as a trusted advisor to their customers regarding the importance and potential of market research, innovation, and consumer centricity.
In this role, you will be responsible for building and managing relationships with companies in the FMCG sector. You will showcase the potential of their capabilities and develop a mutually beneficial commercial framework with stakeholders in the FMCG industry.
What you’ll be doing
You will drive growth by developing and owning the growth strategy for your FMCG categories, you will work on the end to end sales funnel acquiring new customers and coaching them on market research solutions using their platform.
You will build relationships and represent the company to marketing and insights leaders, creating trust and building a strong network within the FMCG industry
You will expand reach by representing the company at trade fairs and speaking events, leveraging and growing your professional connections to drive business growth
You will create opportunities and develop strategic partnerships to strengthen their position as a leading research firm in FMCG
You will understand the market and act as the voice of customers, addressing their needs, monitoring competitors, and identifying growth opportunities
You will collaborate and work closely with Customer Success and Marketing teams to ensure client success and maximise growth opportunities
You will lead with expertise and become a trusted thought leader, helping brands grow and making market research more accessible in the FMCG industry
Requirements
You have 5+ years of relevant commercial sales experience
You have experience in B2B sales, in the market research or FMCG industry
You have experience leveraging data and have a consultative approach with clients
You have excellent proficiency in German and communication skills in English
You are proficient in working with CRM tools such as Salesforce or Hubspot
You have an empathetic nature with a keen sense for understanding the needs of others
You have an entrepreneurial mindset and consider yourself a problem-solver
Benefits
Flexibility Policy -
Their flexibility policy means there is no hard cap on the number of vacation days you can take.
Work-from-anywhere Policy -
If you're based in the EU, you can work outside your country of residence for up to 180 days per year.
All the hardware you need and
your own MacBook
If you are located in Hamburg or Berlin, you'll get
a Deutschland ticket
or access to a mobility budget with
the NAVIT app
to get you to and from the office space.
If you are located in Germany or Spain, you will have access to
a Subsidised Urban Sports Club membership
.
In case you’re located in one of the cities where most of their members are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to
their Co-working spaces
.
Kind reminder: Please ensure that your application is submitted in English.
This post not only outlines the ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, they encourage you to apply. They're eager to hear from individuals who share their enthusiasm.
They are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
УдалённоUnited States or United Kingdom; The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S
УдалённоseniorUnited States or United Kingdom; The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorRwanda; Able to coordinate and update cross-cultural teams distributed across many time zones; Strong delegation and upward management skills, including coordinating asynchronously with global teams across many time zones
San Francisco, CA • New York, NY • United States
San Francisco, CA • New York, NY • United States
San Francisco, CA • New York, NY • United States
San Francisco, CA • New York, NY • United States
San Francisco, CA • New York, NY • United States
San Francisco, CA • New York, NY • United States
San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY | Seattle, WA
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