Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role / impact
As a Lead Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role, we invest in people. We believe in a Total Package philosophy which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- CAD $180K – CAD $210K
- Plus bonus and equity
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO. Xero also provides eligible employees with Wellbeing leave, volunteer leave, holidays, paid parental leave. Further information included on our Xero Perks page.
Location: New York City
Workplace: Remote
GLOBAL SYSTEMS INTEGRATOR (GSI) PARTNERSHIPS MANAGER
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create and automate content the way their business works. Accelerating digital development and super charging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom and Morningbrew are using Sanity to power and automate their content operations.
This role decides which of the world's largest systems integrators (SI), regional SIs and enterprise agencies build their next practice on Sanity. The biggest brands rarely take on AI content operations alone. They bring a GSI or enterprise agency to the table, and your job is to make sure that firm brings Sanity.
You'll own the full motion for a focused set of tier-one firms: finding the right practices, earning executive sponsorship, signing the partnership, and getting each firm to its first sourced deal and first delivered project on Sanity.
This is the role for someone who wants to build a channel, not inherit one. It's a senior, quota-carrying individual contributor role on the Channel Partnerships team, reporting to the Head of Channel Partnerships. You'll work closely with Sales, Solutions Engineering, Partner Marketing, and Customer Solutions, and you'll be the internal voice of the GSI partner in how we build programs, enablement and co-sell motions, and in how Sanity wins its largest customers.
WHAT YOU WOULD DO
Recruit tier-one partners
- Build and run a target list of GSIs, RSIs and large agencies (e.g. Accenture, Deloitte, Publicis Sapient, Valtech, EPAM, Cognizant, UST), prioritized by fit with Sanity's ICP.
- Map each firm's digital experience, commerce, content, and AI practices; find the practice leads, alliance owners, and delivery heads who can make Sanity the AI Content Operating System behind their clients' AI content operations and agentic programs.
- Make the case for a Sanity practice: market demand, services revenue opportunity, and why every AI and agent project they deliver needs structured content underneath it.
- Negotiate partner agreements, tier placement and joint commitments with Sanity's Partnerships, Legal, and Finance teams.
Onboard and activate
- Own each new partner from signature to first sourced opportunity and first live implementation, against a defined onboarding plan.
- Stand up a joint business plan per partner: target accounts, certification goals, practice build-out, marketing commitments, and quarterly pipeline targets.
- Run technical and sales enablement sessions with support from Solution Engineering and Revenue enablement: Sanity platform demos, specialized modules and use case trainings, content operations workshops, selling Sanity overviews, etc.
- Build repeatable onboarding playbooks in collaboration with cross-functional teams so the motion scales beyond the first wave of partners.
Grow joint pipeline
- Run account mapping and co-sell motions with Sanity AEs; set rules of engagement and manage deal registration.
- Generate partner-sourced and partner-influenced pipeline against a quarterly target.
- Launch joint go-to-market: solution offers, co-hosted events, case studies and campaigns with Partner Marketing.
- Lead QBRs with partner executives and report pipeline, activation and practice health to Sanity leadership.
Shape the program
- Bring GSI feedback into Sanity's partner program, tiering, incentives and product roadmap.
- Partner with RevOps to keep partner data clean and measurable in Salesforce and our partner tools.
About you
- 8+ years in partnerships, alliances or channel at a SaaS company, with 5+ years working directly with GSIs, RSIs, or enterprise agencies
- A track record of recruiting tier-one SI partners yourself and turning them into partner-sourced revenue
- A network inside the major GSIs and agency holding companies: you know the practice leads, alliance directors, and delivery executives who decide where a firm invests
- Fluency in how SIs make money (practice economics, utilization, certifications) and what it takes for a firm to build a practice on a new platform
- Experience carrying a partner pipeline or revenue number and co-selling alongside enterprise AEs
- Exceptional communication skills: you can make the case for a Sanity practice to a managing director and hold your own with their solution architects
- Familiarity with content operations and curiosity about how structured content, AI and agents are changing the work partners deliver for their clients
- Comfortable building without a finished playbook. You've stood up partner motions, not only run mature ones
- Willingness to travel to partner offices and events (~25-40%)
Nice to have
- Time spent inside a GSI or large agency
- Experience with hyperscaler co-sell motions (AWS, Google Cloud, Microsoft)
- Hands-on exposure to AI content workflows or agentic automation in enterprise client delivery
- You've worked with partners who build on Sanity, or used Salesforce and Crossbeam to run a partner book
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
About the Department
The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle.
The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes.
About This Role
In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of commercial accounts in the
Philippines market
. The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets.
You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency.
Role Responsibilities
Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets.
Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation.
Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners.
Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads.
Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals.
Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes.
Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing).
Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy.
Required Experience
Fluent in English and Bisaya to engage with customers in Philippines
Sales experience in cities outside of Manila (e.g. Antipolo, Cebu, Davao, Batangas) is a plus
Bachelor's degree or equivalent work experience.
Experience selling technology solutions in high-growth technology firms.
Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets.
Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies.
Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows.
Exceptional interpersonal communication skills and value selling skills.
Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite).
Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn.
Willingness to actively engage with AI tools and experiment.
Ability to travel as required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Spain; Portugal; Poland; Hungary; Czechia
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
The Role
We are looking for a senior Applied AI Engineer to join Operations and improve how our business teams work. You will work directly with Support, Finance, Sales Ops, HR, IT, and Legal to turn repetitive tasks and disconnected workflows into reliable AI-powered tools and automations.
We build AI to solve real problems, not to follow hype or impress investors. You will investigate how work gets done, propose improvements, and own technical decisions and delivery. We expect you to take initiative, deliver useful results quickly, and improve solutions through short iterations and feedback.
What you’ll do
Work with teams to understand their workflows, find bottlenecks, and propose improvements. Agree process changes with the COO and relevant teams before implementation.
Build AI tools and automations that connect business systems and handle tasks such as document processing or ticket triage. Deliver working versions quickly and improve them through feedback.
Prioritize opportunities by time saved, error reduction, and risk. Measure whether solutions deliver those benefits, reduce costs, and are actually used.
Run and support what you build. Test AI outputs, keep integrations reliable as systems change, and manage failures, latency, and cost.
Protect customer and employee data through limited access, minimal exposure, and redaction before model calls. Work with IT and Security on safeguards, audit trails, and human review where needed.
Evaluate AI tools and vendors, and recommend when to use an existing solution versus building one.
Document workflows and runbooks, train teams to use the solutions, and help them identify and request further automations.
What we’re looking for
4+ years in operations engineering, business systems, automation, or a similar role, with 1+ years building production LLM or AI-enabled workflows.
Hands-on experience with workflow automation platforms and REST APIs, webhooks, JSON, and OAuth.
Strong working knowledge of prompt design, retrieval-augmented generation, and agent/tool-use patterns.
Proficiency in Python or JavaScript, and comfort with cloud services; AWS preferred.
Experience with at least one major business system, such as NetSuite, Salesforce or ServiceNow.
Ability to translate business needs into technical solutions and explain trade-offs to non-technical leaders.
Sound judgment and practical knowledge of AI security, privacy, and data governance, including least-privilege access, sensitive-data protection, data minimization, and approval controls for sensitive actions.
Nice to have
Experience with Microsoft 365 / Teams integrations and Microsoft Graph.
Background in finance, revenue, or support operations processes.
Familiarity with process mining, BI tools, or SQL.
Experience with SOC 2, ISO 27001, or similar compliance frameworks.
Relevant AWS, Azure, or security certifications.
Familiarity with IT management, RMM, or endpoint security concepts.
Experience shipping software with coding agents such as Claude Code or Codex, including harnesses, development loops, reusable skills, and context and specification management.
Hands-on ownership of production backend services/APIs, with practical database and container experience.
Systematic AI evaluation using datasets, metrics, baselines, reproducible experiments, and regression detection.
Deeper ML foundations, statistical experimentation, and model training or fine-tuning.
Experience with runtime isolation and sandboxing for sensitive execution.
What Success Looks Like
First 30 days:
Understand key workflows and systems, and deliver a prioritized automation backlog
First 90 days:
Ship 3-5 production automations or integrations with measured impact, and publish AI usage and data-handling standards
First year:
Establish a repeatable intake-to-deployment process, show clear gains in hours saved and error reduction, and make AI tooling a trusted part of daily operations
How We Measure Impact
Hours saved, cycle-time reduction, error and rework rates, automation reliability (uptime and failure rate), AI cost per task, and stakeholder satisfaction.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Amsterdam, Netherlands; London, United Kingdom; Belgrade, Serbia; Warsaw, Poland; Madrid, Spain
Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.
The
Account Development Manager
is responsible for increasing market awareness, generating leads, and increases Allucent's customer base. This is achieved by a high degree of direct contact with clients including by telephone, by email and direct mail. Account Development (‘inside sales’ division) supports Allucent’s geographically aligned Business Development (BD) team members in reaching annual sales targets. The duties also include assisting in developing and implementing strategies to facilitate long term relationship with new and existing clients.
Location:
Europe (any country). Remote or office* with travel (30-60%)
Responsibilities:
Assist in the generation of new leads and set up meetings with clients who have business to outsource within Allucent’s current and planned service capabilities.
Partner with BD to develop and initiate territory development plan and establish account ownership assignments.
Hold weekly territory outreach planning calls with assigned BD
Identify well aligned potential clients and contacts using defined “ideal account” profiles by using GlobalData, Zymewire and other news resources as triggers for new based outreach
Increase harvest rate by identifying, qualifying and analyzing new account potential, initiating interaction to determine requirements of major pharma and targeted biotech companies.
Identify key stakeholders/decision makers and introduce Allucent differentiators and capabilities resulting in opportunities for Allucent to participate in the request for proposal and bid process.
Using activity and results data create improved outreach messaging in effort to increase client response and interactivity
Use of online tools, software, databases and social media to search, identify and qualify leads
Develop and deploy territory and account strategies that incorporate significant account and industry profiling with pipeline and therapeutic content
Initiate sales process by communication (calls, emails or direct mail), understanding prospective client requirements, introducing services that address their needs and engaging Business Development with prospective clients when ready for face-to-face meetings
Create messaging campaigns with appropriate cadence and follow up follow-up, including informational emails and marketing collateral (such as white papers, case studies, upcoming event notifications, etc.)
Set-up meetings for BD representatives: regionally and at conferences etc. in coordination with Marketing
Provide weekly, monthly and quarterly sales activity reports to review with Line Manager and Business Development executives
Demonstrate an in-depth knowledge of Allucent’s operational capabilities and differentiators
Ensure all activity is recorded in Salesforce
Requirements
Life science, healthcare and/or business degree
Minimum 2 years of relevant work experience, preferably within the CRO/pharmaceutical industry
Clear understanding of clinical trial processes
Basic knowledge of GxP
GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements
Previous Salesforce experience
Excellent New business identification and prospecting skills with a consultative approach
Ability to identify client needs and new business opportunities
Strong interpersonal and social skills to liaise with prospective client’s key decision makers and internal stakeholders
Ability to translate guidelines, rules and regulations in clear and usable recommendations
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-AdT
Location: Yerevan, Armenia
Description
The Senior Executive Assistant provides comprehensive executive and administrative support to the Chief Sales Officer (CSO), ensuring effective coordination, communication, and information flow across the sales organization. The role encompasses calendar and travel management, preparation of executive-level reports and presentations, coordination of cross-departmental activities, monitoring of key deliverables, and facilitating communication between the CSO’s office, regional teams, business partners, and senior management.
Responsibilities
Own the CSO's calendar end to end prioritize requests, protect focus time, resolve conflicts across time zones (Europe, LatAm, Asia)
Screen and triage all incoming email, calls and messages; respond on the CSO's behalf where appropriate and escalate only what needs the CSO
Plan complex international travel, visas, accommodation and itineraries, including trade shows and client visits (e.g. ICE, SiGMA, SBC events)
Prepare the CSO for every meeting: briefing notes, background on attendees, previous discussion points, and desired outcomes
Act as the main interface between the CSO and all sales staff, from routine requests to sensitive matters
Run the CSO's operating rhythm: weekly team-lead meetings, regional reviews, 1:1s, quarterly business reviews — agendas, minutes, decisions and action items
Track every action item and deadline the CSO assigns; chase owners, flag slippage early and close the loop without being asked
Coordinate with other departments (Project Implementation, Marketing, Finance, Legal, HR) to unblock sales deals and internal requests
Consolidate inputs from regional team leads into reports, dashboards and presentations for senior management and the board
Build high-quality decks, memos and summaries in English (and other languages as needed) that are ready to send without rework
Maintain trackers for pipeline updates, priority-country plans, partner status and team KPIs
Do first-pass research on markets, competitors, prospects and regulation when the CSO needs a quick view
Lead or coordinate special projects on the CSO's behalf: market-entry preparation, sales kick-offs, offsites, partner events
Represent the CSO's office in internal meetings and with external partners when the CSO is unavailable
Handle confidential information (contracts, compensation, strategy, personnel matters) with complete discretion
Continuously improving how the CSO's office works: templates, processes, tools and automation
Requirements
5–7+ years as Executive Assistant, Chief of Staff or Office Manager to a C-level executive, ideally CSO, CCO, CEO or Managing Director
Experience in a fast-paced international company; B2B tech, SaaS, iGaming or fintech is a strong advantage
Track record of supporting a leader who manages multiple teams across regions and time zones
Bachelor's degree in business, languages, international relations or a related field; a master's is a plus
Fluency in English (C1–C2, business-level written and spoken), Russian, and Armenian is required; proficiency in Spanish, Portuguese, or other European or Asian languages is considered an advantage
Excellent writing: produces clear emails, memos and executive summaries that need no editing
Advanced MS Office / Google Workspace, especially PowerPoint and Excel (pivot tables, trackers, basic dashboards)
Comfortable with CRM and collaboration tools (e.g. Salesforce or HubSpot, Jira, Slack/Teams, Notion) and with AI assistants to speed up work
Strong project management: runs several workstreams at once and keeps every deadline visible
Understanding of sales processes, pipelines and commercial terminology
Location: New York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States
Crystalia Glass is seeking an experienced, analytical, and execution-focused
Head of Sales (B2C)
to spearhead sustainable revenue and conversion growth across our nationwide retail operations.
We are looking for a growth-oriented builder rather than a maintainer — a commercial executive with a proven track record of diagnosing funnel bottlenecks, architecting high-converting sales systems, enforcing strict operational discipline, and scaling inbound, call-driven consumer sales.
The ideal candidate brings deep commercial leadership experience in the national consumer market, specifically within consultative,
custom-made physical products
with an average order value of $6K+.
Responsibilities:
Revenue Growth & Funnel Optimization:
Develop and execute the overall B2C growth strategy. Rigorously analyze sales data to identify root causes of lost revenue, prioritize growth levers, drive stage-by-stage conversion gains, accelerate speed-to-lead and quote turnaround, and eliminate avoidable lost deals.
Leadership Through Managers:
Lead, mentor, and hold accountable B2C Sales Team Leads. Establish their operating cadence, review cycles, and QA standards; empower each Team Lead to drive daily execution, rep coaching, and performance management.
Commercial Engine & Process Architecture:
Design and refine end-to-end B2C customer engagement standards, multi-touch follow-up cadences (phone, SMS, email), discounting discipline, margin preservation, and seamless order handoffs to production.
AI Integration & Conversation Intelligence:
Actively embed modern AI workflows into daily sales operations. Leverage conversational AI, automated speech transcription, and LLMs (ChatGPT, Claude, specialized speech QA) to run 100% call QA, surface recurring objection patterns, diagnose lost-deal root causes, and equip Team Leads with automated coaching insights for their reps.
Operational Excellence & CRM Governance:
Establish and enforce strict CRM architecture and hygiene (HubSpot, Salesforce, or equivalent). Oversee pipeline stages, automated task flows, omnichannel sequences, and SLA tracking; build BI dashboards that turn pipeline data into prioritized operational actions with clear owners and deadlines.
Sales Enablement & Training:
Develop deep expertise in our architectural glass systems, configurations, and pricing logic. Partner with the Training Department to create practical objection-handling playbooks, scripts, and targeted coaching modules based on real call transcript data.
Cross-Functional Collaboration:
Partner with Marketing on lead volume, CAC, lead scoring, and segment quality, while expanding complementary demand channels (referrals, repeat clients, trade/design partnerships). Align with Estimating and Production to ensure quote accuracy and reliable turnaround times.
Executive Cadence & Strategic Alignment:
Own full operational accountability for the B2C sales function. Deliver transparent reporting and forecasting to the CEO on conversion, margins, and revenue performance, serving as the trusted leader of the retail commercial engine.
Requirements
Experience:
10+ years of total sales experience, with 5+ years in sales leadership.
3+ years as head of a B2C sales function directly managing Team Leads or sales managers who ran their own front-line teams.
Demonstrated track record leading a B2C business generating
$30M+
in annual revenue.
Market & Product Background:
Proven leadership in
the
national market
selling physical, consultative, custom-made products requiring discovery, quoting, and production (e.g., architectural glass, windows & doors, custom closets, cabinetry, kitchens, remodeling, flooring, or interior finishes; installation experience is not required).
Sales Model:
Expert in high-volume, inbound, call-based B2C sales environments where conversion hinges on rapid lead response, quote turnaround, and structured follow-up cadences.
Proven builder profile: documented success in building or substantially redesigning a sales engine from scratch, demonstrating verified conversion and revenue expansion rather than simply maintaining existing workflows.
Experience designing and managing performance-driven commission plans for B2C sales teams.
Analytical Discipline:
Rigorous data-driven mindset capable of isolating funnel drop-offs, separating lead quality issues from sales execution flaws, and verifying ROI on operational changes.
CRM & AI Fluency:
Advanced proficiency in CRM pipeline design, automation, SLA tracking, and BI dashboards. Daily, practical adoption of modern AI tools (ChatGPT, Claude, Gemini, Perplexity) applied to call QA, lost-deal reviews, and team performance diagnostics.
Leadership & Communication:
Exceptional communication and interpersonal skills, with a direct, transparent management style and a track record of making decisive, data-backed talent and performance decisions.
Skills & Attributes:Education / Plus:
Business or Marketing degree is a plus; prior experience in a combined Sales & Marketing leadership role is an asset.
Benefits
Competitive base salary + performance-based bonuses.
On-site role, Monday to Friday, 8:30 AM – 5:00 PM.
Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company.
Opportunity to make a tangible, high-impact contribution to the business.
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are seeking an experienced Sales Operations Manager to partner with our Sales team for Mid-Market, Enterprise & Strategic segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone.
What you’ll do at Figma:
Serve as a trusted thought partner and strategic advisor to the SVP of AMER Sales — translating business performance, market trends, and field insights into clear recommendations that shape regional priorities, guide investment decisions, and accelerate growth
Assist the forecasting process for Mid-Market, Enterprise & Strategic, bringing rigor and repeatability to pipeline reviews
Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions
Shape the organizational foundation across the segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably
Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership
Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually
Partner cross-functionally with Sales Systems, Finance, and Data Science to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable
We'd love to hear from you if you have:
5+ years of sales operations experience, preferably in a high-growth SaaS environment
Strong analytical and technical skills, with proven expertise in Salesforce, SQL and BI tools (specifically Sigma)
Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex
Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership
While not required, it’s an added plus if you also have:
Deep SQL knowledge and experience with Sigma and Gong
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
We're looking for an experienced Front-End Developer to join our web team, which owns every Edconic digital property – from our school websites to landing pages and email templates. Build and maintain public-facing websites, micro-sites, and landing pages in collaboration with our lead developer, IT, and MarTech.
УдалённоseniorEdconic supports and embraces diversity and inclusiveness, and we encourage candidates from all backgrounds to apply, even if you don't meet every requirement listed here
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Manager on the Commercial Account Management team, you will lead a team of Account Managers who serve as the dedicated, named partners for some of Ramp's fastest growing customers. Your team drives revenue through expansion, renewal and retention across a high-volume book of business, while delivering the white-glove experience of a trusted advisor. You will coach your team to uncover and close multi-product expansion opportunities and help sharpen a proven account management motion as the segment scales.
What You'll Do
- Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio
- Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks
- Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline
- Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team
- Equip your team with sales methodologies to uncover customer needs and pain points effectively
- Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers
- Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy
- Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers
- Hire and onboard top talent as the team scales
What You'll Need
- Minimum 6 years of customer-facing or direct sales experience, with at least 2 years in a people management role
- Proven track record of leading high-performing teams in a high-velocity sales environment
- Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting and dashboards
- Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes
- Consultative sales mindset with strong analytical skills and the ability to coach others to engage with business challenges at a strategic level
- Comfort engaging with and enabling your team to sell to C-level executives, finance teams, and key decision makers
- Consistent track record of hitting or exceeding team-level sales targets with strong team distribution in a fast-paced, metrics-driven environment
- Strong operational rigor — data-driven approach to tracking team performance and identifying coaching opportunities
- Excellent verbal and written communication skills, with the ability to represent the team internally and externally
- Strong organizational and project management skills, with the ability to manage competing priorities across a growing team
- Entrepreneurial mindset: a self-starter who thrives in ambiguous, fast-moving environments and can build process where little exists
NICE TO HAVES
- Experience with financial services sales
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA, USA
About the role
We're hiring a Sr. CRM Operations Manager to help transform how Chime's Lifecycle Marketing & CRM team operates and scales. You'll lead our most important cross-functional CRM initiatives, connecting Lifecycle Marketing, MarTech, Engineering, and other partners to turn complex business needs into scalable systems and processes. As a strategic individual contributor, you'll influence technical roadmaps, improve operational efficiency, and help us build smarter, more automated member experiences. This isn't a daily campaign execution or engineering role—your impact will come from bringing teams together, solving complex operational challenges, and building systems that help us move faster.
In this role, you can expect to
Lead high-impact CRM initiatives:
Own complex, cross-functional programs such as platform migrations, channel integrations, and automation transformations—from early discovery through implementation and adoption.
Connect Marketing with Product and Engineering:
Translate lifecycle marketing goals into clear business requirements, data specifications, and technical priorities, helping teams align on what needs to be built and why.
Make CRM operations more scalable:
Improve campaign intake, QA standards, documentation, governance, and prioritization processes so teams can execute more efficiently and with fewer errors.
Strengthen channel health and compliance:
Partner with Legal, Compliance, Data, and channel owners to improve deliverability, consent management, frequency capping, and messaging quality.
Drive the evolution of lifecycle automation:
Help move our CRM ecosystem beyond manual, campaign-focused workflows toward automated, scalable, and intelligent member journeys.
Influence teams and priorities:
Work closely with senior stakeholders to resolve dependencies, navigate competing priorities, and drive decisions without relying on direct reporting authority.
Deliver measurable operational impact:
Establish success metrics and connect improvements in workflows, systems, and governance to efficiency, execution quality, risk reduction, and downstream business outcomes.
To thrive in this role, you have
8+ years of experience
in CRM operations, marketing program management, or marketing technology alignment, with a track record of working in complex marketing environments.
Demonstrated ownership of large cross-functional initiatives
, taking ambiguous business problems through planning, implementation, stakeholder alignment, and successful adoption.
Strong business-to-technical translation skills
, including experience turning marketing needs into actionable requirements for Product, Engineering, and data teams.
Deep familiarity with enterprise CRM platforms
such as Braze, Iterable, or Salesforce Marketing Cloud, including how data infrastructure supports lifecycle marketing capabilities.
Experience building scalable operating frameworks
, including campaign intake, operational governance, quality assurance, and documentation standards.
Exceptional stakeholder management and communication skills
, with the ability to influence senior leaders, resolve competing priorities, and drive decisions without direct authority.
A process-first, outcomes-oriented mindset
, with the ability to identify operational friction, implement sustainable improvements, and measure their impact.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$145,000
—
$200,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Mexico City, Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Supervisor, Billing Operations.
About the job
We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.
You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.
Responsibilities
In this role, you’ll:
Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.
Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs.
Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers.
Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting.
Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy.
Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews.
Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations.
Onboard, train, and mentor team members to maintain high operational standards across the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in a billing operations role
Experience with Salesforce
Experience with supporting team members from a supervisory standpoint
Excellent communication skills for internal and external stakeholders
Proficiency in Excel
Strong attention to detail
Ability to prioritize and multitask throughout high volume order processing
Ability to identify, analyze, and resolve issues independently
Collaborative working style and experience working cross-functionally
Ability to support flexible timezone meetings periodically
Excellent written, and verbal communication skills in English
Desired:
Experience working in the SaaS/technology industry
Experience working with an international team
Knowledge of and experience with SOX controls
Experience with Zuora
Location
This role will be remote, and based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lisbon
Workplace: onsite
About Spin.AI
Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications.
SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more
here
.
Position Summary:
We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations.
This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base.
This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams.
What You Will Do:
Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs.
Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment.
Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts.
Guide new customers through onboarding, setup, and best-practice configuration.
Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution.
Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues.
Write and maintain knowledge base articles, FAQs, and internal tech notes.
Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering.
Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations.
Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support.
What You Bring:
4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish.
Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams).
Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention.
Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically.
Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences.
Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome.
Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting.
Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support.
Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal.
Nice to Have:
Experience with Salesforce, Slack, or Jira.
Background in cybersecurity, data protection, backup/recovery, or DLP.
Certifications such as Google Workspace Administrator or Microsoft 365 Administrator.
Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman).
Experience with Jira Service Management, Planhat, or similar support and CS tools.
Additional European languages (e.g., German, French, Spanish, Italian).
Experience supporting MSPs or channel partners
Room to Grow:
We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into:
Customer Success Manager (CSM):
own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions.
Solutions Engineer (SE):
partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs.
Your deep product knowledge and customer experience from support give you a strong foundation for either path.
Benefits:
A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills.
Competitive base salary + bonuses.
Office in Lisbon, Portugal, with remote work on weekends.
Medical insurance.
Clear career growth paths into Customer Success or Solutions Engineering.
Conferences, training, certifications, and other professional development opportunities.
Team-building events.
Employee Wellness Program
Unlimited PTO
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Metro Manila, Philippines
Workplace: fully
IT Help Desk Specialist
Location: Remote. International applicants welcome.
Schedule: Monday to Friday, 7:30 AM to 3:30 PM US Central Time
Type: Full-time independent contractor
About the role
We run sales and support teams across several health and wellness brands. Everything they do runs on Salesforce, a cloud phone system and a business texting platform. When something breaks, you're the one who fixes it.
You'll be the first point of contact for 150+ users: their accounts, their phone setup and their support tickets. You'll escalate only what truly needs a system change.
How we work
This role is built for someone who doesn't need to be managed. There's no daily task list handed to you. Your work lives on a dashboard that shows every open ticket, pending request and system alert, and your goal is to keep it empty.
We're looking for someone who:
Starts the day by checking the dashboard, not by waiting for direction
Figures things out before asking
Manages their own time and priorities, and knows what's urgent and what can wait until the afternoon
Follows through without reminders and closes the loop with the person who asked
Can be trusted with admin access to the tools the whole company depends on
If you do your best work with clear ownership and little supervision, this is that job.
What you'll do
Keep the help desk dashboard at zero: open tickets, pending account requests and system health alerts
Resolve most support tickets yourself, and escalate the rest with the investigation already done
Set up and remove user accounts across Salesforce, Vonage, SMS Magic and our other tools as people join, change roles or leave
Troubleshoot calling, callback and voicemail issues with agents, and work with Vonage support on open cases
Manage our business phone numbers: assignments, releases, and requesting spam-label removal with the carriers (AT&T, Verizon, T-Mobile)
Maintain users and numbers in our business texting platform
Process requests to delete call recordings under our privacy process
Correct sales and order records when automated checks flag a mismatch
What you'll need
2+ years in IT help desk, technical support or contact center support
Salesforce experience strongly preferred, especially managing users, permissions and records
Strong troubleshooting skills: you can take a vague "it's not working," find the cause, and fix it or explain it clearly
A track record of working independently: self-motivated, organized and good at managing your own time
Excellent written and spoken English; most communication is written, in tickets and Slack
Reliable internet and a quiet workspace for the full 7:30 to 3:30 CT schedule
Nice to have
Salesforce Administrator certification
Vonage Contact Center (VCC) or another cloud contact center platform
SMS platforms, telecom or phone number management
Experience supporting sales teams
ГибридseniorГеография найма не уточнена
Canberra, Australia; Melbourne, Australia; Sydney, Australia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorYerevan, Armenia; Own the CSO's calendar end to end prioritize requests, protect focus time, resolve conflicts across time zones (Europe, LatAm, Asia); Track record of supporting a leader who manages multiple teams across regions and time zones
headNew York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States
New York, NY • United States; This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
seniorSan Francisco, CA, USA
Mexico City, Mexico; Ability to support flexible timezone meetings periodically
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