Location: Hamburg, Germany
Overview of the Company
Our client is the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, they help companies understand how consumers think and make better data-driven decisions. They started out in Hamburg back in 2014, but they’re now humbled to call the world their playground, with over 260 employees spread across 15 countries (they’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.
Your mission as a Senior Account Executive
Our client is looking for a highly driven and passionate
Senior Account Executive
to join our team and work closely with our Head of Sales. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.
In this role, you will be responsible for building and managing relationships with companies within a specific industry sector. You will showcase the potential of ou client's capabilities and develop a mutually beneficial commercial framework with stakeholders.
What you’ll be doing
You will develop and own growth strategy for your specific vertical, i.e. FMCG or Media & Entertainment
You will represent our client to marketing and insights decision-makers
You will acquire new customers, advising and coaching them on the most relevant Market Research approach, leveraging our client's platform and methodologies portfolio
You will scope and qualify client requirements for both new and existing projects
You act as the voice of our Media/Entertainment customers, staying attuned to their pain points, competition, and growth prospects
You will build and maintain a strong network
You will create partnership opportunities within the industry to further strengthen ou client’s positioning as a research partner
You will represent our client at trade fairs and public speaking events, expand your network, and leverage existing contacts to drive our business
You will work closely with our Customer Success, Inside Sales and Marketing Team to maximise growth opportunities
Requirements
You will thrive in this role if
You have 5+ years of experience in B2B Sales in the Market Research industry
You have experience handling the full life cycle from pre-sales to closing
You have excellent proficiency in German and English
You are proficient in working with CRM tools, ideally Hubspot
You are based in Germany, ideally in Hamburg
An extensive network within the Media/Entertainment or the FMCG industry is a plus
You have an empathetic nature with a keen sense for understanding the needs of others
Benefits
What’s in it for you?
Flexibility Policy
- Our flexibility policy means there is no hard cap on the number of vacation days you can take.
Work-from-anywhere Policy -
If you're based in the EU, you can work outside your country of residence for up to 180 days per year.
All the hardware you need and your own MacBook
If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space.
If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership.
In case you’re located in one of the cities where most of our fellow employees are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Bengaluru, India
About the Role
Cloudflare’s Engineering Team builds and runs the software that handles large amounts of requests on the Internet today. We also build and run the internal tools and platforms that run that software. Individual engineering teams are typically responsible for large areas with considerable impact, and able to execute autonomously within that space to deliver value to their customers - be they internal or external.
The Engineering Platform and Productivity team has a charter to build a self-service, resilient, and scalable platform using a combination of Open Source projects, intellectual property, and internal infrastructure. The charter includes to build tools and services that help easily integrate a base set of capabilities into Cloudflare’s products. These services have cross cutting concerns that 100s of fellow engineers use as the building blocks at Cloudflare. The team also writes services that are redundant for each product development team to build and that serve high volumes of requests every day.
As an engineer in the Engineering Productivity and Platforms organization, you'll be building and managing tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable, yet flexible, platform to help product teams release new software efficiently and safely. The role includes both software engineering and DevOps operational responsibilities. The ideal candidate will care deeply about providing other engineers with an excellent development experience.
Additionally, this role has a focus on Agentic Engineering, and building tools for engineers internally to leverage modern AI agents, models, and agentic practices - including MCP servers, agentic IDEs, autonomous agents, evals, and make AI-native improvements to our internal SDLC and solving context engineering at scale.
Exp
: 3- 12 yrs
Responsibilities
Design and build developer productivity tooling including MCP servers and agents.
Drive initiatives that make our engineers happier and more productive.
Help respond and prevent incidents impacting core platforms.
Harden the platform against security threats and resource contention issues.
Improve our GitOps systems and practices.
Work with app teams to understand their potential challenges and help them choose the best way to architect their systems.
Desirable Skills, Knowledge, and Experience
Desirable skills, knowledge and experience.
Ability to work with codebases in Bash, TypeScript and Go.
Excellent debugging skills.
Source control experience including branching, merging and rebasing.
The ability to break down complex problems into smaller pieces, provide options, talk through trade-offs and drive the effort to solve the problem.
Bonus Points
Providing guidance and building platforms across multiple zones and regions as foundation for other teams to build distributed highly-available applications.
Worked in a platform engineering team/ engineering productivity team in the past.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a skilled PAG Developer to join our dynamic team. As a PAG Developer, you will be responsible for developing and maintaining high-performance applications, focusing on ensuring robust and efficient backend solutions. You will work alongside other developers and stakeholders to translate requirements into innovative solutions that meet business needs.
Key Responsibilities:
Design, develop, and sustain applications utilizing PAG (Programming Application Generation) methodologies and frameworks.
Work collaboratively with project managers and team members to collect requirements and comprehend business logic.
Create efficient, reusable, and scalable code while adhering to industry best practices and coding standards.
Perform comprehensive testing and debugging of applications to guarantee high-quality results.
Integrate applications with diverse data sources and third-party services.
Keep abreast of the latest trends, technologies, and coding practices in the industry.
Engage in code reviews to uphold high-quality code standards and foster knowledge sharing among team members.
Provide continuous support and maintenance for existing applications.
Design and develop Pega applications using Pega PRPC.
Implement business process flows, case management, and decision rules.
Integrate Pega applications with external systems using REST/SOAP APIs.
Configure user interfaces, reports, and data models within the Pega platform.
Ensure adherence to best practices regarding coding, performance optimization, and system architecture.
Collaborate with QA and fellow developers to deliver a quality solution.
Requirements
Requirements:
Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
At least 3 years of demonstrated experience as a Developer, with a preference for expertise in PAG technologies.
Proficient programming skills in languages relevant to PAG development.
Experience in database management and optimization, particularly with SQL databases.
Knowledge of web development technologies and frameworks, such as HTML, CSS, and JavaScript.
Familiarity with software development methodologies, including Agile and Scrum practices.
Exceptional problem-solving skills and critical thinking abilities.
Effective communication and teamwork skills for productive collaboration with cross-functional teams.
Hands-on experience with Pega PRPC, Pega BPM, and case management processes.
Understanding of Pega integration tools such as SOAP, REST, JMS, etc.
Familiarity with Pega Designer Studio, including decision rules and data modeling techniques.
Strong capabilities in debugging and troubleshooting.
Pega CSA (Certified System Architect) certification is often required; CSSA (Senior System Architect) certification is a plus.
Preferred Qualifications:
Experience with cloud services and deployment strategies.
Familiarity with CI/CD tools and automated testing frameworks.
Knowledge of best practices in application security and performance optimization.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Sanitation Officer
manages execution and compliance of proper Garbage & Chemicals handling procedures and SHIP-SAN practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities, Training, personally or through subordinates.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, or related field from an accredited college or university or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area.
Sound and specific knowledge of SHIP-SAN standards, monitoring, recording and operating procedures and practices.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of policies and practices involved in the human resources function. Ability to manage the team in a positive and productive manner by motivating, and developing the skills of crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII software.
Ability to work well under pressure and in a constantly challenging environment
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the Health, Hygiene and Sanitation standards. Accomplishes the targets set forth by the company through the management of the team.
Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control.
Reviews operating budgets reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors purchasing practices including inventories and receivables by keeping a daily updated inventory of all chemicals, durable and consumable items.
Maintains and updates the Health & Hygiene Operation Manual.
In conjunction with the Chief Housekeeper, monitors proper Chemical handling and storing procedures.
Ensures that the amount of chemicals and consumables necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring RECEPTIONIST for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Receptionist
assists the Front Office Manager with the Front Desk operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality school or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist.
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Proficiency with Microsoft Office and company computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc…
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document.
Assist guests in correct and prompt charging of their on board deposits to account
Assist Front Office Manager in issuing a landing card to each passenger embarking
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Maintain a logbook of all found items and reports of the lost items.
Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry.
Ensure that all passengers’ complaints received at the front desk and entered in the logbook and make sure that are either settled immediately or reported to the Front Office Manager for the follow-ups.
Assists Front Office Manager for the smooth and accurate guest account and related matters.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring PROVISION MASTER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Provision Master
manages execution of proper Inventory and Stock Controlling practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area.
Specific knowledge of merchandise (goods specification and purpose), cost control practices, ordering procedures & inventory management.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of policies and practices involved in the human resources function. Ability to manage the provisions team in a positive and productive manner by motivating and developing the skills of crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counselling to improve performance.
Ability to manage Inventory and Cost Controlling software applications and proficiency with Microsoft Office, Lotus Note and IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the inventory and cost controlling operation. Accomplishes the targets set forth by the company through the management of the provisions team.
Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Food & Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control. Reviews operating budgets and revenue reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables by keeping a daily updated inventory of all food, beverage, durable and consumable items.
Maintains and updates the Food & Beverage Inventory Operation Manual.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring NIGHT AUDITOR for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Night Auditor
assists the Chief Purser in the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Night Auditor.
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc…
Assist the Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Performs the Daily Auditing procedure of the ship. This includes the reviewing of charges and payments, generating sales and revenue reports for all posting and sales centers’ of the ship, linking passenger accounts, transferring of charges, Voiding incorrect posting, sending Pre-authorization and Authorization of credit cards for both passengers and crew settlements and informing passengers of their outstanding balances through interim and final Account statement.
Responsible to answer and to provide information to passengers when needed.
The Night Auditor is in charge of the front desk during the night hours thus the basic function of the front desk must be acted. She is a helpful liaison between the passenger and the rest of the ship. She should be able to act on complaints may it be justified or not.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Manager
is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in dollars. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Overseeing daily hotel operations.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring GUEST RELATIONS MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Guest Relations Manager
assists the Front Office Manager in ensuring our guests have only the best experiences while they stay on board, taking their time with us from ordinary to extraordinary! You’ll also develop strategies to keep guest satisfaction high and train other reception staff members on best practices. Making sure all guest needs and requests are processed in timely manner to a positive guest satisfaction having in mind company policies and regulations and with minimal cost impact.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which two years as Guest Relations Manager
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Guest Relation Services together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Front Office Manager in maintaining and updating the Administration Manual
Serve as a point of contact for guests, answering any questions and helping with any needs they might have
Anticipate the needs and accommodations of all guests
Tailor recommendations to guests based on occasions, wants, and needs
Resolve all guest complaints in a timely and courteous manner
Work alongside other departments, such as housekeeping and room service, to provide a top-notch experience for guests
Promote other departments’ amenities and offerings
Train front office team members on hospitality best practices
Together with FOM assign tasks to front office team members based on daily schedules
Provide reports to senior management on a regular basis
Responsible to answer and to provide information to passengers when needed.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Front Office Manager
is responsible for the overall management and supervision of the front office/reception operations. This includes guest check-in/check-out, reservations, concierge services, and ensuring guest satisfaction. Responsible for ensuring a positive and memorable guest experience throughout their stay. This role focuses on proactive guest service, resolving guest issues, and building strong guest relationships
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more-years progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist.
Excellent communication, problem solving, decision making, and interpersonal skills.
Strong organizational and management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with Chief Purser and or HM. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Chief Purser in maintaining and updating the Administration Manual.
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
In charge to organize and process all passengers at embarkation-registration. This to include and not limited to passport collection, cabin keys issuance, and all needed for smooth embarkation process, with assistance of AFM as well outside agents (i.e. Sochi operation)
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Monitoring maintaining of a logbook of all found items and reports of the lost items.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring F&B MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
F&B Manager
directs the Food & Beverage Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Food and Beverage Manager.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
etc.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Monitors POS management programs and purchasing practices including inventories and receivables. Allocates funds, authorizes expenditures, and assists in adhering to departmental budgets. Provides approval for non-standard requisitions for supplies and equipment.
Responsible to maintain and update the Food & Beverage Operation Manuals.
Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef.
In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, etc)
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Responsible for the food, beverage, equipment & consumables monthly inventories and monitor working practices to minimize breakages.
Ensures that the Provision Master performance is executed according to company’s guidelines.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Crew Purser
is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring
ASST FRONT OFFICE MANAGER
for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
Asst Front Office Manager
assists the Front Office Manager with the Desk and Accounting Operation to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Assist the Front Office Manager in maintaining and updating the Administration Manual.
Responsible to answer and to provide information to passengers when needed.
Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge.
Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document.
Assist Front Office Manager in issuing a landing card to each passenger embarking
Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form.
Maintain a logbook of all found items and reports of the lost items.
Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
2nd
PURSER
assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions.
Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser.
Implement the onboard crew matrix in the online system.
Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring 1st PURSERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
1st PURSER
is responsible for the Onboard revenue and financial operations onboard as instructed by the Chief purser, monitoring Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. Tracks and analyzing the hotel operation costs to ensure that all will be in accordance to the targets.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips.
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Proficiency with Microsoft Office, IISII computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Financial part of the Pursers Department. Accomplishes the targets set forth by the company through the management of and subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity .
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.
Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hotel Controller
is responsible of the Hotel Stocks (Consumables and Durables) onboard to ensure company, as well all costs of hotel department vs revenue, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Hotel Inventory Officer.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods.
Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel
Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals.
Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Prepare all (Hotel) orders as requested by the Provision Master and reviewed by the Hotel Manager.
Ensure that (Hotel) requirements are properly addressed when it comes to item needed in the Operations.
Check deliveries/invoiced items against the Order made on board as to quantity and quality.
Prepare loading reports to advise Management of inconsistencies in the deliveries of items.
Enter invoiced items in the Inventory system
Entered received invoice in the Invoice log report for submission to Head office every end of the month.
Enter (Hotel) assurances in the system to their proper cost points.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring F&B SERVERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The F&B Server
assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Five or more-year experience in an upscale hotel or cruise ship in the food and beverage area of which, preferable 3 years in service area
Strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Assists the team to provide proper Buffet service and set up.
Ensures proper Room Service deliveries by checking that each tray is clean, food is well presented, and that orders are fulfilled and delivered in timely manner.
Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material.
Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules procedures.
Ensures that all bar checks are being duly signed by guests, and that copies are being collected and presented to the F&B supervisor of the area in order to cross check sales and financial administration purposes. Responsible to run sales reports every time at the end of each working shift and on each end of voyage prior guest’s disembarkation.
Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Assists the supervisors where assign to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks, table cleaning and setup, and all needed as instructed by supervisor of the area.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring BEVERAGE MANAGERS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Beverage Manager
assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred.
Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 3 years as Beverage Manager.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Demonstrated leadership capabilities.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates.
Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance.
Intermediate computer software skills required.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Assist the Food and Beverage Manager and Restaurant Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks. Accomplishes the targets set forth by the company through the management of the department heads and supervisors.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and
Beverage Manager and the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
Assist the Food and Beverage Manager and Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
География найма не уточнена
Riyadh, Saudi Arabia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоотклики