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Location: Multiple Countries About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity At our scale, operational problems rarely exist within one team. A process that works for five people may fail at fifty. A training gap in one team can become a performance issue across dozens of accounts. Capacity decisions made too late can affect client delivery. The Senior Media Operations Manager will be responsible for solving these problems at a broader organizational level. You will lead multiple media teams and managers while building the systems, standards, and processes that allow Advantage HQ's Media Buying organization to scale. What You'll Own Scale the Media Operations system You will identify what is preventing the media organization from operating more efficiently and build systems to address those constraints. This includes processes for account management, campaign execution, quality control, reporting, escalation, training, and performance management. Lead multiple teams and managers You will manage multiple teams through their respective leaders and establish clear expectations for performance, quality, and leadership. You will develop Managers and Team Leads rather than becoming the escalation point for every operational issue. Build performance and quality frameworks You will define the metrics and operating mechanisms used to understand whether teams are performing effectively. You will identify trends across accounts and teams and turn those insights into organizational improvements. Own capacity planning You will work with leadership to understand client growth, team capacity, hiring requirements, and resource allocation. You will help the organization anticipate capacity constraints rather than reacting after teams become overloaded. Drive continuous improvement You will identify opportunities to use technology, AI, automation, and better processes to improve productivity and reduce unnecessary operational work. You will establish a culture where teams continuously improve how they operate. Who You Are You are a systems thinker who understands paid media deeply and knows how to operate through other leaders. You are comfortable looking across multiple teams and identifying patterns that individual managers may not see. You are highly analytical but practical. You care about metrics, but you also understand that systems only work when people actually use them. You enjoy building structure in environments that are still evolving and are comfortable making decisions without having every answer available. Experience We Value 8+ years of experience in paid media, performance marketing, growth, or a related field Extensive e-commerce experience 3+ years managing media teams, managers, or multiple team leads Experience building scalable operating systems and processes Experience with capacity planning, workforce planning, and resource allocation Strong understanding of media performance and client delivery Experience with automation, AI, analytics, or operational technology is valuable Strong leadership, analytical, and organizational skills Experience in a high-growth agency, performance marketing, or similar environment Why Join Advantage HQ You will have the opportunity to help design how a large-scale media organization actually operates. Your work will influence how teams are structured, how managers lead, how performance is measured, how resources are allocated, and how Advantage HQ scales its media capabilities without sacrificing quality. Compensation & Location $60,000 - $120,000 USD total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We are open to candidates globally. We care far more about ownership, judgment, and execution than geography. If you're excited by building scalable systems, developing leaders, improving operational performance, and solving complex challenges across multiple teams, we'd love to hear from you.

Location: Davao, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Manila, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Rio de Janeiro, Brazil About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity Our media organization is growing, and strong performance at scale requires more than talented Media Buyers. We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows. The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit. You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance. What You'll Own Build the team operating system You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage. You will determine what needs to happen consistently across accounts and build practical systems that make that possible. Manage team performance You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution. You will create a clear feedback loop between individual performance, team performance, and client outcomes. Improve operational efficiency You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication. You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements. Manage capacity and resources You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements. As client volume changes, you will ensure the organization has the capacity to support it. Develop leaders You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization. Who You Are You are an experienced media leader who has moved beyond managing your own accounts. You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom. You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective. You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions. Experience We Value 6+ years of experience in paid media, performance marketing, growth marketing, or a related field Strong e-commerce experience Experience managing Media Buyers, Analysts, Team Leads, or similar professionals Experience building or improving operating processes and team workflows Strong knowledge of Meta, Google, TikTok, and other paid media platforms Experience with performance management and team development Experience managing team capacity and resource allocation Strong analytical, organizational, and communication skills Experience in an agency, growth, or high-volume client environment is valuable Why Join Advantage HQ This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization. You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down. Compensation & Location $50,000 - $110,000 USD total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We are open to candidates globally. We care far more about ownership, judgment, and execution than geography. If you're excited by leading teams, building better operating systems, solving recurring problems, and helping a growing media organization scale, we'd love to hear from you.

Location: Edinburgh, IN, United States About SITE 525 SITE 525 is at the forefront of delivering cutting‑edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high‑fidelity training environments that simulate the challenges of modern information warfare. This Operations Manager role will support the Muscatatuck Training Center Advanced Cyber Center – Testing, Training & Experimentation (MACC‑TTE) contract and is contingent upon award. The position is located at Camp Atterbury in Edinburgh, IN. Responsibilities Lead day‑to‑day MACC‑TTE operations, maintenance, development, and customer support, ensuring continuity of operations and mission readiness. Plan and execute testing and training events by integrating sponsor requirements, coordinating resources, and ensuring compliance with contract objectives. Manage staffing, budgets, deliverables, and schedules; monitor performance metrics and risks; report regularly to the Program Manager and government client. Serve as Deputy Program Manager, acting for the PM when required and representing the program to senior DoD and National Guard stakeholders. Drive process improvements, quality management, and compliance with DoD, NGB, and Army regulations and contract requirements. Required Qualifications Active TS/SCI clearance and ability to maintain it. Ten or more years of program or operations management experience in DoD or similar large‑scale technology programs (cyber range, IT/OT, information warfare). Proven track record leading multi‑disciplinary teams in planning and executing complex training and test events, with expertise in integrating technical, logistical, and operational requirements. Demonstrated ability to manage budgets and schedules for programs exceeding $5 million. Bachelor’s degree in engineering, computer science, business, or related discipline; PMP or equivalent certification. Preferred Qualifications Experience with cyber‑range operations, training support, and Joint/Interagency coordination. Familiarity with National Guard Bureau, Joint Staff, or Army acquisition processes. Ability to work across cybersecurity, networking, systems engineering, and RF teams. IAT Level 2 certification (e.g., Security+ CE).

Location: Fort Bragg, NC, United States Job Title Chief Logistician Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Chief Logistician to support logistics operations and Army supply activities. The selected candidate will provide logistics expertise, support property accountability requirements, and utilize Army supply systems to support mission requirements. Key Duties • Support logistics operations. • Utilize the Army Supply System in support of mission requirements. • Use Global Combat Support System-Army (GCSS-A). • Support activities in accordance with Army supply regulations. • Support requirements involving DoD Property Book regulations and policies. Requirements • Secret clearance. • High school diploma. • In-depth knowledge of the Army Supply System. • Two years of experience using Global Combat Support System-Army (GCSS-A). • Five years of experience in logistics. • Knowledge of Army supply regulations. • Knowledge of the accounting policies of the DoD Property Book regulations and policies. Preferred Qualifications • Certification through the American Society of Transportation and Logistics, or the International Society of Logistics. • Familiarity with the Defense Property Accountability System. • Knowledge of a broad range of supply program relationships between technical supply operations and general supply support programs. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Facility Operations Manager Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Facility Operations Manager (FOM) to support the management and operation of an Army Mission Command Training Center/Complex. The FOM will support facility management activities and coordinate maintenance, security, safety, and Directorate of Public Works (DPW) support requirements. Key Duties • Facility management and operations of an Army Mission Command Training Center/Complex. • Supervision of maintenance, security, and safety of facilities. • Perform humidity/air conditioning and controls checks. • Submit and track DPW services or work orders for AC/heat, plumbing, electrical, etc. • Support requirements in accordance with Army Directorate of Public Works (DPW) regulations and procedures. Requirements • Bachelor’s degree. Ten years of Special Forces experience may substitute for academic degrees. • Secret clearance. • Two years of experience in facility management and operations of an Army Mission Command Training Center/Complex. • Two years of experience in supervision of maintenance, security, and safety of facilities. • U.S. Army Directorate of Public Works (DPW) Repair and Upgrade (R&U) training and experience. • Experience performing humidity/air conditioning and controls checks. • Experience submitting and tracking DPW services or work orders for AC/heat, plumbing, electrical, etc. with emphasis on Army Directorate of Public Works (DPW) regulation and procedures. Preferred Qualifications • Certified Project Manager. • Experience performing key control and fire marshal functions. • Defense Information Systems for Security (DISS) training. • Excellent interpersonal and communication skills. • Attention to detail and project coordination skills. • Four years’ experience as a senior supervisor. • Two years of management and operations experience of a Training Center or Complex (MTC, NTC, JRTC, etc.). Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Job Title Senior Operations Subject Matter Expert (SME) – Mission Command Exercises Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior Operations Subject Matter Expert (SME) to support Mission Command Exercises. The selected candidate will provide operational expertise, support exercise planning and execution activities, and contribute to mission command training requirements through extensive Special Operations Forces experience. Key Duties • Support Mission Command Exercise planning and execution activities. • Provide subject matter expertise based on Special Operations Forces experience. • Support exercise development and coordination requirements. • Contribute to operational planning and mission command training objectives. • Assist with research, preparation, coordination, and execution of training events and exercises. Requirements • Secret clearance. • Associate degree. Fifteen years of related military experience may substitute for academic degree. • Graduate of the U.S. Army Special Forces Qualifying Course (Officer 18A, Warrant Officer 180A, or Noncommissioned Officer 18 Series Military Occupational Specialty). • Graduate of a U.S. military officer’s Intermediate Course or Senior Service College, Special Forces Warrant Officer Advanced Course, First Sergeant Course, or Sergeants Major Course. • Assignment to Special Operations Forces (Special Forces, Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units), or assignment to Military Intelligence, Logistics Corps, or Field Artillery. Preferred Qualifications • Two years of experience researching, planning, preparing, coordinating, and executing MRXs. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Job Title Multidomain Operations Manager (Project Management Specialist II) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Multidomain Operations Manager (Project Management Specialist II) to support the planning, development, coordination, and execution of complex multidomain operations projects. The selected candidate will lead efforts focused primarily on Electronic Warfare (EW) operations, with a secondary focus on Cyber Operations, while supporting integration across multiple operational domains. This position requires a proven ability to manage large-scale projects, coordinate with internal and external stakeholders, establish responsibilities, manage schedules and budgets, and ensure successful execution of mission requirements. The ideal candidate will bring a strong understanding of multidomain operations and the ability to synchronize efforts across diverse organizations and functional areas. Key Duties • Plan, scope, develop, design, and direct major multidomain operations projects. • Lead project efforts focused on Electronic Warfare operations and related mission requirements. • Support integration of Cyber Operations into multidomain planning and execution activities. • Coordinate with external agencies, organizations, and stakeholders to achieve project objectives. • Collaborate with internal functional elements to establish responsibilities and align expectations. • Develop and maintain project schedules, milestones, and deliverables. • Monitor project execution to ensure requirements, timelines, and objectives are met. • Control and manage project budgets and resource allocations. • Facilitate communication and coordination among participating organizations and mission partners. • Identify project risks and develop mitigation strategies to support successful outcomes. • Support multidomain operational planning and integration activities across various mission areas. • Provide project status updates, reports, and recommendations to leadership and stakeholders. Requirements • Bachelor's degree or equivalent experience. • Active Top Secret security clearance required. • Minimum of 8–10 years of experience planning, scoping, developing, designing, and directing major projects with broad requirements in Multidomain Operations. • Experience focused on Electronic Warfare operations with a secondary focus on Cyber Operations. • Preferred experience in Electronic Warfare. • Cyber Operations and Intelligence Operations experience will be considered. • Demonstrated experience coordinating with external contributing agencies and organizations. • Demonstrated experience coordinating with various functional elements within an organization. • Demonstrated experience establishing responsibilities and setting expectations across stakeholders. • Demonstrated experience controlling and managing project budgets and schedules. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Operations Manager – II (General and Operations Management) Why IDS? IDS believes in solving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across government and defense sectors, delivering impactful solutions that enhance national security. Joining IDS means contributing to meaningful, mission-driven work in highly dynamic environments. Location Muscatatuck Indiana Job Description IDS is seeking a skilled Operations Manager II to support cyber range and training operations within a Department of Defense (DoD) environment. This role requires a hands-on leader with experience managing cyber training programs, coordinating operational activities, and supporting enterprise-level cyber test and training environments. The Operations Manager will play a key role in planning, executing, and evaluating cyber training events while ensuring alignment with mission objectives and technical requirements. Key Responsibilities Plan, coordinate, and execute cyber range and training operations Lead and manage cyber training programs for Army and Joint environments Oversee daily operational activities within cyber testbed environments Ensure training effectiveness through evaluation and continuous improvement Coordinate with senior DoD stakeholders and leadership Support integration of IT/OT systems, networking, and cyber infrastructure Manage schedules, resources, and operational priorities Maintain operational readiness of cyber range capabilities Requirements Education Bachelor’s degree in network engineering, Cybersecurity, Information Management, or related discipline OR equivalent experience in lieu of degree Experience Minimum of 7 years of experience in cyber range or computer testbed environments Minimum of 7 years of program management or equivalent senior-level DoD / defense industry experience Minimum of 2 years of experience supporting Army and Joint cyber training exercises Strong experience planning, executing, and evaluating cyber training programs Experience working with senior DoD personnel and stakeholders Demonstrated ability to manage operations in fast-paced, mission-driven environments Technical Skills Working knowledge of: Operational Technology (OT) / Information Technology (IT) systems Networking and infrastructure environments Cellular systems and communications technologies Cyber range platforms and test environments Desired Skills Strong project and operations management abilities Excellent leadership and coordination skills Strong communication and stakeholder engagement Ability to manage multiple priorities simultaneously Experience in training environment optimization and performance improvement Security Clearance Active Top Secret (TS) / Sensitive Compartmented Information (SCI) required

Location: Poland About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Senior Manager, AR RCM Operations  |  Accounts Receivable  |  Gurugram DEPARTMENT Operations, RCM EXPERIENCE 15+ Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO CEO & COO ⚠  US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully. ⚠  Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments. The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day. This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you. Key Responsibilities 1. AR Delivery Ownership & SLA Accountability Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates. Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines. Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO. Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation. 2. Revenue & Financial Performance Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance. Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk. Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it. 3. Denial Management & Payer Strategy Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans. Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines. Develop payer-specific follow-up strategies and embed them into team workflows and SOPs. 4. Team Leadership & Talent Development Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function. Own performance management, succession planning, and high-potential identification for the AR org. Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales. Build a performance culture grounded in accountability, data fluency, and continuous improvement. 5. Client Engagement & Retention Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations. Surface delivery risks proactively and communicate resolution plans to clients before issues escalate. 6. Process Excellence & Compliance Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols. Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards. Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis. What You Bring Must-Have 15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios. Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged. Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates. Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors. Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid. Multi-specialty billing exposure: physician groups, hospital systems, or both. Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence. Commitment to the US shift, onsite in Gurugram. Strong Preference Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only. Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar. Track record of building or restructuring an AR team and improving performance metrics within 12 months. Power BI or advanced Excel for AR performance tracking and executive reporting. Nice-to-Have MBA or postgraduate degree in healthcare administration, business, or a related discipline. Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow. CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification. Experience across multi-geography delivery: India and Philippines operating in parallel. Who You Are You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership. You hold SLAs before clients ask about them. Reactive escalation management is not something you do. You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart. You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead. You see denial patterns before they become denial trends. Root cause is where you start, not where you finish. Eligibility Criteria Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred. Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable. Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress. Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently. Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile. Performance Expectations (KPIs) In the first 12 months: Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio. AR >90 days: percentage trending down or held within client SLA thresholds. Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts. SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio. Client retention: no unplanned exits attributable to AR delivery performance. Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams. Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed. Hiring Process Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage. Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record. Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach. Stage 4: Reference checks and offer. Why Join Neolytix Senior Leadership, Real Scope Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO. Strategic Visibility Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows. Build, Not Just Run Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks. Competitive Package Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.

Location: Gurugram, Haryana, India NEOLYTIX Associate Director - RCM RCM  |  Credentialing  |  India Delivery Leadership DEPARTMENT Operations EXPERIENCE 16–20 Years LOCATION Gurugram (Onsite) REPORTS INTO CEO & COO About the Role The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement. Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales. If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role. Key Responsibilities 1. Delivery & SLA Ownership Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management. Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows. Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution. Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines. 2. Capacity Planning & P&L Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets. Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline. Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines. 3. Client Engagement & Retention Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions. Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate. 4. People Leadership & Talent Development Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing. Own succession planning, performance management cycles, and high-potential identification for the ops org. Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent. Build a performance culture grounded in accountability, continuous feedback, and professional growth. 5. Process Excellence & Technology Drive continuous improvement across both service lines using structured problem-solving approaches. Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve. Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows. Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure. 6. Governance & Compliance Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements. Own internal QA frameworks, audit processes, and remediation planning for both service lines. Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness. What You Bring Must-Have Full-time MBA / PGDM or equivalent postgraduate degree. 16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs. Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows. Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management. Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers. Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment. Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data. Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency. Strong Preference Experience managing multi-geography delivery operations spanning India and Philippines. Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity. Track record of leading go-live transitions and new client onboarding at scale. Nice-to-Have Six Sigma or Lean certification. Exposure to AI-assisted workflows or automation tools within RCM environments. Experience in SSAE-18 / SOC 2 compliance environments. Eligibility Criteria Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted. Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders. Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required. Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile. Performance Expectations (KPIs) The AD, Operations will be measured on the following within the first 12 months: SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days. Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks. Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses. Client retention and satisfaction: no unplanned exits attributable to delivery performance. Team attrition (operations): managed within business continuity thresholds. Delivery margin: cost-to-serve within budget and P&L targets for both service lines. Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure. Hiring Process Stage 1: Talent Management screening and profile review. Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach. Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record. Stage 4: Reference checks and offer. Why Join Neolytix High-Trust Ownership Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact. Scale & Scope Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics. Build What You Run Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure. Competitive Package Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one