Location: Arizona (Remote)
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get mental healthcare into the hands of everyone!
We’re looking for a Part-Time Psychiatric Nurse Practitioner who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse patient base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so that you can create your own schedule and focus fully on providing impactful care!
**This is a contract position**
What you'll do:
Treat patients in your state(s) of licensure
Conduct initial Psychiatric Diagnosis Interview Examinations (PDE) for new patient referrals and Evaluation & Management (E/M) sessions for established patients
Use the Talkspace platform to conduct video call sessions with patients, submit clinical documentation, and manage patient treatment plans
Coordinate with the Talkspace psychiatry team as needed
Perks:
Easy-to-Use: You can seamlessly conduct video call sessions with patients, manage cases, create treatment plans, and submit your clinical documentation for each patient
No Overhead: Say goodbye to insurance barriers, marketing budgets, administrative costs, and other expenses associated with private practice
Flexible: Practice from the comfort and safety of your own home, on your own time. Select your own schedule that works with your other personal or professional obligations
Secure: We protect all patient-provider communications using best-in-class, bank-level security and encryption technology
HIPAA-Compliant: We adhere to HIPAA BAA regulations and ethical codes regarding patient confidentiality
Compensation:
$110 per initial session with a new patient referral (Psychiatric Diagnosis Interview Examination - 45-60 min)
$30-$85 per follow-up session with an established patient, depending on the length of the session (Evaluation and Management - 10-49 min)
About you:
You
must
live in the state of Arizona
You must have an active Psychiatric Mental Health Nurse Practitioner (PMHNP) license in Arizona state
Active DEA and individual NPI number
Submission of a fully completed, signed CAQH application
Reliable internet connection
Independent liability insurance; minimum coverage amount required is $1 million occurrence/$3 million aggregate
Why Talkspace?
Talkspace is a clinical quality led Telehealth company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.
Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
Location: Alaska (Remote)
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get mental healthcare into the hands of everyone!
We’re looking for a Part-Time Psychiatric Nurse Practitioner who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse patient base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so that you can create your own schedule and focus fully on providing impactful care!
**This is a contract position**
What you'll do:
Treat patients in your state(s) of licensure
Conduct initial Psychiatric Diagnosis Interview Examinations (PDE) for new patient referrals and Evaluation & Management (E/M) sessions for established patients
Use the Talkspace platform to conduct video call sessions with patients, submit clinical documentation, and manage patient treatment plans
Coordinate with the Talkspace psychiatry team as needed
Perks:
Easy-to-Use: You can seamlessly conduct video call sessions with patients, manage cases, create treatment plans, and submit your clinical documentation for each patient
No Overhead: Say goodbye to insurance barriers, marketing budgets, administrative costs, and other expenses associated with private practice
Flexible: Practice from the comfort and safety of your own home, on your own time. Select your own schedule that works with your other personal or professional obligations
Secure: We protect all patient-provider communications using best-in-class, bank-level security and encryption technology
HIPAA-Compliant: We adhere to HIPAA BAA regulations and ethical codes regarding patient confidentiality
Compensation:
$110 per initial session with a new patient referral (Psychiatric Diagnosis Interview Examination - 45-60 min)
$30-$85 per follow-up session with an established patient, depending on the length of the session (Evaluation and Management - 10-49 min)
About you:
You must have an active Psychiatric Mental Health Nurse Practitioner (PMHNP) license in Alaska state
Active DEA and individual NPI number
Submission of a fully completed, signed CAQH application
Reliable internet connection
Independent liability insurance; minimum coverage amount required is $1 million occurrence/$3 million aggregate
Why Talkspace?
Talkspace is a clinical quality led Telehealth company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.
Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
Location: Alabama (Remote)
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get mental healthcare into the hands of everyone!
We’re looking for a Part-Time Psychiatric Nurse Practitioner who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse patient base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so that you can create your own schedule and focus fully on providing impactful care!
**This is a contract position**
What you'll do:
Treat patients in your state(s) of licensure
Conduct initial Psychiatric Diagnosis Interview Examinations (PDE) for new patient referrals and Evaluation & Management (E/M) sessions for established patients
Use the Talkspace platform to conduct video call sessions with patients, submit clinical documentation, and manage patient treatment plans
Coordinate with the Talkspace psychiatry team as needed
Perks:
Easy-to-Use: You can seamlessly conduct video call sessions with patients, manage cases, create treatment plans, and submit your clinical documentation for each patient
No Overhead: Say goodbye to insurance barriers, marketing budgets, administrative costs, and other expenses associated with private practice
Flexible: Practice from the comfort and safety of your own home, on your own time. Select your own schedule that works with your other personal or professional obligations
Secure: We protect all patient-provider communications using best-in-class, bank-level security and encryption technology
HIPAA-Compliant: We adhere to HIPAA BAA regulations and ethical codes regarding patient confidentiality
Compensation:
$110 per initial session with a new patient referral (Psychiatric Diagnosis Interview Examination - 45-60 min)
$30-$85 per follow-up session with an established patient, depending on the length of the session (Evaluation and Management - 10-49 min)
About you:
You must have an active Psychiatric Mental Health Nurse Practitioner (PMHNP) license in Alabama state
Active DEA and individual NPI number
Submission of a fully completed, signed CAQH application
Collaborating/supervising physician agreement, or willing to obtain one
Reliable internet connection
Independent liability insurance; minimum coverage amount required is $1 million occurrence/$3 million aggregate
Why Talkspace?
Talkspace is a clinical quality led Telehealth company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.
Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
Location: Athens; Limassol; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a skilled MLOps Engineer to join our team and play a key role in bridging the gap between our Data Science and Infrastructure teams. You will be responsible for supporting the Data Science team in MLOps-related tasks while also helping in DevOps initiatives, including CI/CD pipeline creation, provisioning of cloud resources using tools like Terraform, and Kubernetes orchestration. You will collaborate closely with data scientists and engineers to deploy data pipelines, train machine learning models, and manage their deployment within scalable cloud environments while ensuring high performance, security, and reliability throughout the ML lifecycle.
The main responsibilities of the position include:
Assist in designing, implementing, and maintaining scalable MLOps pipelines on AWS using services such as
SageMaker
,
EC2
,
EKS
,
S3
,
Lambda
and other relevant AWS tools
Coordinate with our platform team to troubleshoot
Kubernetes
clusters (EKS) to orchestrate the deployment of machine learning models and other microservices
Develop and maintain CI/CD pipelines for model and application deployment, testing, and monitoring
Collaborate closely with Data Science, and DevOps team to streamline the model development lifecycle, from experimentation to production deployment
Implement security best practices, including network security, data encryption, and role-based access controls within the AWS infrastructure
Monitor, troubleshoot, and optimize data and ML pipelines to ensure high availability and performance
Set up and manage model monitoring systems for performance drift, ensuring continuous model improvement
Main requirements:
Bachelor’s degree in Computer Science, Engineering, or related field
2+ years
of hands-on experience in MLOps, DevOps, or related fields
Knowledge and preferable working experience in
AWS services
for machine learning, such as
SageMaker
,
EKS
,
S3
,
EC2
,
Lambda
, and others
Exposure to
Kubernetes
for container orchestration
Experience with
Docker
Exposure to infrastructure-as-code tools such as
Terraform
or
CloudFormation
Familiarity with CI/CD tools such as
GitLab CI
Understanding machine learning model lifecycle
Familiarity with monitoring and logging solutions like
Prometheus
,
Grafana
,
CloudWatch
and ELK
Stack
Understanding of networking concepts and cloud security best practices
Proficiency in
Python
and
Bash
, and comfortable working in
Linux environments
Strong problem-solving and communication skills
The following will be considered an advantage:
Experience working with
serverless
architectures and event-driven processing on AWS
Familiarity with advanced Kubernetes concepts such as
Helm
Experience with
Data Engineering
pipelines, ETL processes, or big data platforms
Experience with ML frameworks like
TensorFlow, PyTorch
and
Keras
Experience with ML platforms like
Kubeflow
and/or
SageMaker
Experience with workflow engines like
Argo Workflows
and/or
Airflow
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a highly qualified Senior Horticulturist to join our team. In this pivotal role, you will be responsible for leading horticultural practices and providing expertise in the cultivation of various plant species. Your knowledge and skills will contribute to the design and implementation of effective growing strategies, enhancing both production quality and sustainability.
As a Senior Horticulturist, you will work closely with other professionals to ensure that all horticultural activities align with our commitment to excellence and innovation.
Job Description:
Bachelor’s degree in Agriculture or equivalent from a recognized and approved program.
10 years of experience in gardening, landscaping, agriculture, or equivalent, including at least 8 years in horticulture, gardening, plantations, or equivalent.
Responsibility for directing research and experiments to identify land use problems, suitable plant varieties, techniques for nursery operations, and best methods for planting, spraying, cultivating, harvesting, storing, processing, or transporting agricultural/horticultural products, as well as pest/weed management.
Provision of guidance on planning and developing community projects, including the development of programs to achieve quality landscaping designs, effective implementation, and potential cost reduction.
Provision of guidance on training programs for staff personnel in the latest agricultural/horticultural technologies or methodologies, including plant insect/pest control.
Study and analysis of soil characteristics, along with the development of improved measurement techniques, soil conservation methods, soil sampling devices, or other relevant technologies.
Design of work programs for implementation by Gardening, Landscaping, and Nursery personnel. Includes review and advisory responsibilities regarding staff performance, along with the preparation of periodic reports for supervisory evaluation.
Coordination and implementation of Integrated Pest Management (IPM) programs to control horticultural and agricultural pests in all landscaped areas, including residences.
Advisory and instructional responsibilities on plant pest control, including the conduct of surveys, sample collection, and study of plant pests and materials to enhance pest control efforts.
Location: Worldwide
Workplace: remote
RequirementsHR & L&D Experience: 2–3+ years of experience in HR, Learning & Development, Talent Management, or People Partner roles;Learning Programs: Experience designing and managing employee development, onboarding, performance review, and talent development initiatives;Process Improvement: Strong problem-solving skills with the ability to optimize HR and L&D processes in a fast-paced environment;Communication: Excellent organizational and stakeholder management skills with experience facilitating meetings and training sessions;HR Technologies: Experience with LMS platforms and HR systems. Knowledge of HR analytics, performance reviews, or project management will be an advantage;Languages: Intermediate+ English with the ability to communicate in an international environment;AI & Modern Technologies: Experience using AI-powered tools to automate HR processes, create learning content, and improve operational efficiency.ResponsibilitiesEmployee Development: Organize and coordinate employee assessments, learning programs, and professional development initiatives;LMS Management: Administer and enhance the SANA LMS platform to support effective learning experiences;Talent Programs: Develop and improve onboarding, retention, and talent development programs, including Buddy, HiPo, and leadership initiatives;Process Optimization: Improve and automate HR and L&D processes by implementing new tools and best practices;Stakeholder Collaboration: Partner with managers and employees to identify development needs and support business goals;Continuous Improvement: Leverage AI tools and data-driven insights to enhance learning processes and employee experience.We offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: European Union
Workplace: Remote
About the Role
Our promotional features team is seeking a Senior Backend Engineer. This role is focused on developing and optimising promotional features for our gaming platforms, where performance, scalability, and cutting-edge solutions are paramount.
If you’re a product-passionate person, your mind is keen to solve deep tech engineering problems, and you have a fast "PoC first" approach with a deep sense of ownership, we would love to hear from you.
Key Responsibilities
- Develop and maintain robust backend systems for our promotional features.
- Optimize existing systems for enhanced performance and scalability.
- Lead technical decisions and contribute to our SaaS solutions.
- Collaborate with distributed teams to innovate and implement new features.
- Ensure code and architectural excellence through reviews.
- Address complex technical challenges with innovative solutions.
- Participating in on-call rotations within the squad to help ensure the reliability and availability of our systems.
Requirments
- Strong proficiency in Node.js and TypeScript (our primary backend stack). We’re also open to strong backend engineers from other ecosystems (e.g., Go, Java, C#, C++) who are ready to ramp up quickly.
- Strong understanding of asynchronous programming and concurrency patterns.
- Experience building distributed systems and working with messaging and coordination tools (e.g., Kafka, RabbitMQ, NATS, distributed locks).
- Experience with gRPC in production environments.
- Solid knowledge of databases: relational (MySQL, PostgreSQL), columnar (ClickHouse), and NoSQL (DynamoDB, MongoDB).
- Experience with cloud platforms (AWS/GCP/Azure) and Kubernetes.
- Skilled in building and maintaining unit and end-to-end tests.
- Proven track record of delivering production-ready solutions.
- Experience working with large-scale microservices architectures.
- Degree in Computer Science or a related field (or equivalent practical experience).
Nice to Have
- Understanding of enterprise development patterns
- Experienced with large-scale microservices architecture
- Experience with cloud providers (AWS, GCP, etc.)
- Active performance observation
- Gambling domain experience
- Understanding of application security and industry standards, its best practice
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruitment Process
- HR interview
- Technical interview (with Live coding)
- Final interview
Please take into account that sometimes the process may differ, your TA Partner will keep you updated.
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Annapolis, MD
The
Supervisor of Biomedical Engineering
manages the day-to-day operations on the clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the Medical Equipment Management Plan (MEMP). This position assists the Senior Biomedical Manager with all aspects of program management, including equipment repair, equipment calibration, preventive maintenance, supervising and directing team personnel, planning and organizing work load, staff accountability, creating and maintaining open lines of communication, customer satisfaction and responsiveness, financial resourcefulness, personal and team development.
This will require you to build strong relationships with nursing, information systems, engineering, and other partners throughout the health system. This position will primarily provide daily oversight at the LHAAMC campus.
The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed.
Provides support for the departmental compliance with AAMC policies and procedures and any applicable governmental and JCAHO accreditation programs. Reviews and analyzes medical device incidents involving patient care biomedical equipment, correcting deficiencies as identified
·
Coordinates, manages and performs the biomedical equipment maintenance, repair, calibration and evaluations of clinical equipment (e.g., Defibrillators, Beds, Infusion Pumps, and Ventilator’s) in accordance with departmental procedures.
·
Responsible for biomedical service operational requirements which include the daily assignment of tasks pertaining to equipment repair and support. Monitor, and control budgets to assure the most cost-effective and efficient operation.
·
Provide supervision for of other Biomed personnel. This includes employee motivation, hiring, discharge, discipline, promotion and performance evaluation.
·
Provide technical training to other employees in areas such as: equipment operation and checkout, repairs, preventative maintenance, quality assurance practices, procedures, and documentation.
·
Assist in the evaluation of new equipment as required and make recommendations pertaining to its electrical and functional conformance to standards.
·
Evaluates equipment problems and implements appropriate repairs with minimum supervision, always maintaining effective customer relations and customer protocol.
·
Participates in hazard identification and medical device reporting procedures to help ensure that the patient care environment is safe.
·
Instructs staff on safe equipment operation when necessary.
·
Performs preventive maintenance and calibration on medical equipment.
·
Maintains adequate files and parts inventory for assignments.
·
Achieves productivity, customer satisfaction and other established performance measures.
·
Spends a minimum of 40% of time performing supervisory work and the remaining balance of time on technical related work in the department.
·
Participate, where appropriate in on-call rotation.
·
Perform other tasks as assigned.
·
Minimum Associate degree or equivalent military experience required; Electronics, Biomedical, related technical discipline or equivalent military training preferred; Bachelor's degree preferred.
·
Minimum 3 years of experience working with biomedical equipment in a clinical engineering environment.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
·
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
·
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$38
—
$55 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Global
Talent is everywhere, opportunity is not. Sora Union changes that.
Sora Union a globally distributed professional services company that specializes in Design, Software Engineering. Our experienced talent comes from communities where there is displacement or risk of displacement due to conflict or climate change. We provide services to global companies and start-ups across various industries, including healthcare, financial services, technology, and education.
As a Project Manager at Sora Union, you will coordinate the day-to-day delivery of customer engagements across our two practices: Brand and Products & Engineering. You will partner with customers, delivery managers, practice directors, and distributed cross-functional teams to keep projects aligned with agreed goals, scope, timelines, budgets, and quality expectations.
You’ll bring a strong foundation in technical and digital product delivery, along with the adaptability to support different types of engagements, maintain continuity across practices, and build trusted customer partnerships throughout the project lifecycle.
Responsibilities:
Scoping & Project Planning:
Participate in customer scoping and estimation to understand objectives, deliverables, constraints, and success criteria. Translate the agreed scope into clear, adaptable project plans covering priorities, milestones, responsibilities, dependencies, customer inputs, review cycles, resource needs, and target dates.
Day-to-Day Delivery Coordination:
Coordinate the day-to-day delivery of multiple customer engagements through clear priorities, responsibilities, timelines, meetings, and async collaboration. Maintain the project plan and ensure teams have the information, inputs, and decisions needed to keep work moving.
Customer Partnership:
Serve as the primary point of contact for delivery-related conversations. Build trusted customer relationships, manage expectations, maintain proactive communication, and facilitate kickoffs, workshops, status meetings, project reviews, and presentations.
Cross-Practice Delivery:
Coordinate engagements across Brand and Products & Engineering, adapting to different disciplines, workflows, and project needs. Maintain continuity across phases and practices by keeping context, requirements, decisions, dependencies, handoffs, and customer expectations aligned.
Feedback & Change Coordination:
Coordinate customer feedback and review cycles, document decisions, and translate feedback into clear actions and project plan updates. Identify changes that may affect scope, timeline, budget, or resources, make impacts visible, and facilitate alignment on next steps.
Allocation & Financial Tracking:
Ensure staffing plans are reflected in project allocations, in partnership with the Allocation Coordinator and Practice Directors. Keep allocations current as plans and estimates evolve, monitor time and budget performance, and flag gaps or material variances early.
Risk, Reporting & Delivery Visibility:
Maintain accurate project information and visibility across progress, milestones, budget, risks, blockers, decisions, and next steps. Facilitate resolution of delivery issues and escalate material risks or concerns when needed.
AI & Process Improvement:
Use approved AI tools to support planning, documentation, presentations, reporting, and workflow efficiency. Validate outputs for accuracy, context, and confidentiality, and contribute to reusable delivery practices and continuous process improvement.
Ideally, you'll have:
4+ years managing digital product, software development, or related digital projects, preferably in professional services, consulting, or technology environments.
Strong working knowledge of product and software development lifecycles, with the ability to bridge customer, business, and technical conversations.
Experience coordinating brand, design-led engagements is highly valued.
Experience managing multiple customer engagements with distributed, cross-functional teams.
Experience participating in scoping, estimation, project planning, resource coordination, budget tracking, risk management, and change management.
Excellent written, verbal, and customer-facing communication and facilitation skills, including experience leading meetings, workshops, project reviews, and presentations.
A demonstrated ability to build trusted partnerships, navigate differing perspectives, and maintain alignment across customers and internal teams.
Strong organizational skills, critical thinking, adaptability, and proactive problem-solving, with exceptional attention to detail.
Practical experience using AI tools to support project delivery, documentation, reporting, and workflow improvement.
Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Location: Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply!
Responsibilities
Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen.
Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests.
Manage scheduling, staff performance, and employee relations to cultivate a positive work environment.
Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience.
Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences.
Oversee inventory management, including ordering supplies and minimizing waste.
Ensure compliance with health and safety regulations, implementing best practices for sanitation.
Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence.
Requirements
Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
Strong knowledge of food and beverage operations, trends, and high standards of customer service.
Exceptional leadership, interpersonal, and communication skills.
Ability to work under pressure and demonstrate problem-solving capabilities.
Proficient in restaurant management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as required.
Knowledge of health and safety regulations and commitment to maintaining standards.
Benefits
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Location: Riyadh, Saudi Arabia
Müller's Solutions, a distinguished consulting firm specializing in Tech Outsourcing, Managed Services, SAP Implementation & Support, and Global Tech Recruitment, is seeking a skilled Business Analyst to join a significant team currently engaged in the development of an enterprise solution within the public sector. The selected candidate will collaborate with a team of experienced solution architects to enhance their knowledge and competencies in the designated domain. The Business Analyst will be responsible for gathering and documenting business requirements, mapping business processes, performing application testing, conducting end-user training, and troubleshooting issues related to existing applications.
Responsibilities
Demonstrates professionalism as a representative of AEC, successfully collaborating within a diverse work environment.
Engages in cross-functional team meetings aimed at formulating and executing business solutions while enhancing operational efficiency. Performs impact assessments of ERP products and other applications, systems, upgrades, and modifications across functional areas, and evaluates both systems and business processes.
Assists in the analysis and redesign of business processes pertaining to the assigned domain(s).
Ensures a comprehensive understanding of necessary business functions and processes, documenting these accordingly.
Documents requirements specifications for enhancements, upgrades, and remaining legacy functions in accordance with standard templates. Aids in the documentation of requirements and procedures.
Coordinates with other application areas to address interdependencies and resolve issues.
Oversees post-implementation reviews and monitors business applications within the assigned domain(s).
Participates in the Change Request process to authorize, document, test, and validate all modifications to the ERP and other applications.
Maintains the confidentiality of information at all times.
Shares confidential information acquired during the course of employment only with authorized individuals and with prior approvals as required.
Fosters and maintains effective and productive relationships with customers and other team members.
Requirements
EDUCATION:
• A Graduate or Post Graduate Degree in Computer Science, Management Information Systems, or an equivalent field from a reputable national or international educational institution.
• Certification in either SAP or Oracle is considered an advantage.
• Proficiency in both English and Arabic languages is required.
RELEVANT EXPERIENCE:
• A minimum of 2-3 years of experience in a similar role.
• Proven experience in gathering and documenting system requirements as well as detailing system functional design for business application solutions, alongside addressing related implementation issues from a functional standpoint.
• Familiarity with enterprise-wide system implementation, integration, interfaces, and data conversion.
• Experience with Software Development Life Cycle methodologies.
• Experience in the defense sector is considered a plus.
SKILLS REQUIREMENTS:
• Strong communication skills.
• Ability to conduct training sessions.
• Understanding and practical experience with technology as an enabler.
• Demonstrated capability to work effectively within a diverse team.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is in search of a qualified Project Manager with a focus on SAP Applications. The Project Manager for SAP Applications will collaborate with the Program Management team to define, prioritize, plan, and execute program activities pertaining to the implementation of various applications. This role entails overseeing the program schedule and providing comprehensive analyses to the Program Management team regarding progress, challenges, risks, and quality. Additionally, the individual in this position will be responsible for managing and executing the communication plan for relevant activities, attending meetings, and liaising and coordinating with diverse teams. This role also includes the oversight of support provided by partner vendors.
Key Responsibilities:
Assist the Program Management team in undertaking activities related to implementation.
Facilitate collaboration among diverse work streams and communicate with project stakeholders to gather and share project information.
Produce a variety of status reports on a weekly and monthly basis.
Work in conjunction with the Delivery Team to support the development and deployment of SAP application components.
Offer strategic direction and guidance for all implementations of SAP applications.
Manage relationships with clients as well as functional and technical teams.
Provide insights, guidance, and recommendations regarding the Technical Designs produced by team members.
Ensure adherence to established procedures, quality assurance standards, templates, and documentation protocols.
Uphold the integrity, manageability, and architectural components of the systems.
Provide direction throughout the design, development, testing, and implementation stages of technology solutions (significant support may be required beyond regular working hours).
Identify and mitigate risks while addressing issues that affect project scope, schedule, and quality.
Assess and track progress to ensure that application releases are delivered punctually and within the specified scope.
Supervise post-implementation evaluations and ongoing monitoring of business applications.
Lead and establish Release and Change checkpoints throughout the project deployment lifecycle.
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go assessments.
Engage in the Change Request process to document and validate the rationale for changes.
Develop and nurture effective and constructive relationships with clients and team members.
Perform additional duties as required to fulfill the objectives of the role.
Collaborate with various domain teams, including functional and technical teams.
Requirements
EDUCATION:
• A Graduate or Postgraduate Degree in Computer Science, Management Information Systems, or a related field
from a recognized national or international educational institution.
• PMP certification (or an equivalent certification) is preferred.
RELEVANT EXPERIENCE:
• A minimum of 10 years of experience in SAP implementation projects.
• At least 5 years of experience in managing SAP implementation projects in the capacity of Project Manager.
• Proven project management experience, having successfully completed at least 2 full projects (from Project Planning to Post-Go Live support).
• Demonstrated strong management skills to effectively handle strategic planning, direction, reporting, and
administrative responsibilities associated with this role.
• Solid knowledge and comprehension of the system development lifecycle and its ramifications.
• Experience in the SAP Defense sector is considered an advantage.
• Advanced knowledge of SAP implementation methodologies is essential.
• Experience in gathering and documenting system requirements, as well as in documenting functional designs for
business application solutions and related implementation challenges from a functional perspective.
• Familiarity with enterprise-wide system implementation is required..
Familiarity with established support development frameworks and methodologies
SKILLS REQUIREMENTS:
Proficiency in Arabic
Exceptional writing and presentation capabilities
Strong leadership and analytical competencies
Advanced networking skills
Demonstrated ability to be independent and proactive
Capacity to collaborate effectively within a large, dynamic multilingual team
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: London; San Francisco; New York; Paris; Toronto; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Advance the state of the art for model post training, ship state of the art models to production, and bridge the gap between research and production. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and supporting our research effort depending on individual interest and organisational needs. We have all the compute, data, and talent available for you to do your best work.
Please Note: We have offices in London, Paris, Toronto, San Francisco and New York but also embrace being remote-friendly!
Key Responsibilities:
- Design and write high-performant and scalable software for training models.
- Consistently post-train the models to reach SOTA level performance.
- Coordinate with other specialist teams (Agentic, Code…) to produce models that have strong all encompassing performance.
- Craft and implement techniques to improve the performance and results of our training cycles both on the SFT and the RL regime.
- Research, implement, and experiment with ideas on our supercompute and data infrastructure.
- Learn from and work with the best researchers in the field.
Qualifications:
- Extremely strong software engineering skills.
- Proficiency in Python and related ML frameworks such as JAX, Pytorch and XLA/MLIR.
- Experience with distributed training infrastructures (Kubernetes, Slurm) and associated frameworks (Ray).
- Experience using large-scale distributed training strategies.
- Hands on experience on training large model at scale.
- Hands on experience with the post training phase of model training, with a strong emphasis on performance optimisation.
- Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP).
This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to Cohere, please reach out. We have a wide variety of backgrounds at Cohere.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Yerevan, Armenia
Description
The Contract Manager is responsible for managing the end-to-end contract lifecycle and coordinating contract-related processes across multiple stakeholders. The role combines contract management and project management responsibilities, ensuring that all contract workflows are executed efficiently, in a timely manner, and in compliance with company standards.
R
esponsibilities
Manage the full contract lifecycle, from request intake through review, coordination, and final approval
Act as a project manager for contract-related processes, ensuring effective planning, tracking, and timely execution of tasks
Monitor daily contract workflows and ensure adherence to defined timelines and service levels
Coordinate and align cross-functional stakeholders, including Legal, Sales, Finance, Compliance, and other relevant teams
Initiate, manage, and track Jira tasks, ensuring timely follow-ups and completion
Review and manage various contract types
Identify potential risks and ensure proper stakeholder alignment prior to final approval
Organize and facilitate cross-functional discussions or committee reviews when required
Ensure all required information, documentation, and approvals are complete before submitting contracts for signature.
Handle other relevant activities assigned by the Team Lead
Requirements
University degree in Business Administration, Management, Law or a related field
2+ year experience in contract management, legal operations, paralegal or similar roles
Strong project management and stakeholder coordination skills
Understanding of commercial and financial contract terms
Ability to manage multiple workflows and stakeholders
High attention to detail and risk awareness
Experience with Jira, SharePoint, or similar tools
Strong communication skills in English
Location: Baghdad, Iraq
Toters is a tech-driven e-commerce and delivery platform designed to seamlessly connect merchants, shoppers, and customers with just a click away. Our dedication to excellence motivates us to continuously upgrade and improve the online shopping experience. By utilizing technologies, we ensure that our merchants, shoppers, and customers receive faster and more efficient service every day.
The Government Relations Officer serves as the primary liaison between Toters and government entities, facilitating the coordination and processing of all governmental procedures and regulatory documentation. The GRO is responsible for understanding all government requirements to ensure Toters remains in full compliance with regulations.
Responsibilities:
• Coordinate with management on matters involving the Ministry of Interior (police), Ministry of Health, Ministry of Labor, General Department of Traffic, or other governmental entities and represent the company in related proceedings.
• Facilitate the renewal of official company documents, such as trade licenses, chamber of commerce registration, commercial registration (CR), import licenses, municipal licenses, health certificates, and more.
• Support the process of obtaining new branch licenses and commercial registrations (CR) for new Toters and Toters Fresh locations, including securing all necessary approvals, licenses, and training.
• Issue health certificates for all staff members who are required to have them.
• Authenticate documents with relevant ministries and embassies as needed.
• Build and ensure good relationships with Government entities and officials at all times.
• Stay informed about any updates or modifications to existing laws, rules, regulations, forms, formats, and procedures. Ensure that the Governance and Risk Department and the Operations Business Unit are promptly notified of these changes.
• Coordinate the attestation process for all relevant documents.
• Complete all required governmental procedures with the relevant authorities and ensure end to end completion of all required processes and transactions.
• Perform other duties related to the job as assigned by the Supervisor, performing miscellaneous job-related duties as assigned.
Requirements:
• Minimum 3 years of relevant experience
• Strong command of Arabic is essential for this role.
• Ability to build and maintain relationships with government officials.
• High level of integrity and professionalism.
Location: United States or United Kingdom
Workplace: remote
About Zingtree
Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences.
Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows.
We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations.
The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom.
What You'll Do
Solution Design & Customization
: Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions.
Technical Configuration & Integration
: Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility.
Client Onboarding & Planning
: Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation.
Stakeholder Collaboration
: Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members
Risk & Issue Management:
Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays.
Testing & Validation
: Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals.
Training & Enablement
: Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting.
Go-Live & Post-Implementation Support
: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support.
Project Management
: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes.
Who You Are
Work Experience:
4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience.
Conversational AI & Technical Expertise:
Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus.
Business Acumen:
Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs.
Analytical Mindset:
Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes.
Client-Facing Expertise:
Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives.
What We Offer
Competitive Compensation with performance-based incentives
Health, Dental, and Vision Benefits (100% covered for employees)
Equity Stock Options
401(k) Retirement Plan
Paid Parental Leave
Unlimited PTO
Flexible Remote Work Environment
$500 Home Office Stipend + Monthly Internet/Phone reimbursement
Co-Working Reimbursement up to $200/month
Our Core Values
Lead with Action – We move fast with purpose
People Really Matter – We win as a team and support each other fully
Ownership Leads to Results – We take responsibility and deliver
Expertise Creates Value – We build and apply knowledge
Transparency Builds Trust – We communicate clearly, directly, and with care.
As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity.
Zingtree Mission
Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks.
Zingtree Vision
Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable.
#LI-Remote
#LI-EG1
Location: United States or United Kingdom
Workplace: remote
About Zingtree
Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences.
Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows.
We are seeking a Senior SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations.
The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom.
What You'll Do
Solution Design & Customization
: Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions.
Technical Configuration & Integration
: Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility.
Client Onboarding & Planning
: Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation.
Stakeholder Collaboration
: Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members
Risk & Issue Management:
Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays.
Testing & Validation
: Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals.
Training & Enablement
: Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting.
Go-Live & Post-Implementation Support
: Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support.
Project Management
: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes.
Who You Are
Work Experience:
7+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 4+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience.
Conversational AI & Technical Expertise:
Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus.
Business Acumen:
Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs.
Analytical Mindset:
Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes.
Client-Facing Expertise:
Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives.
What We Offer
Competitive Compensation with performance-based incentives
Health, Dental, and Vision Benefits (100% covered for employees)
Equity Stock Options
401(k) Retirement Plan
Paid Parental Leave
Unlimited PTO
Flexible Remote Work Environment
$500 Home Office Stipend + Monthly Internet/Phone reimbursement
Co-Working Reimbursement up to $200/month
Our Core Values
Lead with Action – We move fast with purpose
People Really Matter – We win as a team and support each other fully
Ownership Leads to Results – We take responsibility and deliver
Expertise Creates Value – We build and apply knowledge
Transparency Builds Trust – We communicate clearly, directly, and with care.
As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity.
Zingtree Mission
Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks.
Zingtree Vision
Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable.
#LI-Remote
#LI-EG1
Location: Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Role Overview
Welocalize is hiring part-time Linguistic QA Testers with native-level British English. Are you tech-savvy, with a sharp eye for detail and a love of language? Then this is for you.
You’ll be an important part of the QA process for emerging technology. Depending on the project, you could be testing never-before-seen apps and technology, e-courses, marketing materials, or whatever interesting task comes your way. Your work helps make sure products sound natural, look right, and work properly for British English speakers.
As a QA Linguistic Tester, you’ll mainly proofread and edit content that has already been localized into British English, catching anything that doesn’t feel right, such as:
Grammar, typos, and syntax issues
Punctuation and capitalization errors
Culturally or politically sensitive wording
Inconsistencies and stray extra spaces
US-style spellings or phrasing that don’t belong in British English
You’ll also test user interfaces for functional issues, and occasionally adapt content from English into British English.
Main Responsibilities
Test a variety of products, from apps and software to e-courses and marketing materials, by carefully following test instructions and test cases
Find, write up, and report bugs and errors using best practices in client-specific bug tracking tools and our internal database system
Evaluate language in the context of software, mobile apps, and documentation
Act as the go-to expert for British English linguistic questions, researching and resolving issues as they arise
Follow project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries
Troubleshoot basic problems, communicate clearly, and escalate testing issues when needed
Prioritize tasks and issues quickly and efficiently
Deliver assigned work on time and to a high standard
Job Requirements
Education
Bachelor’s degree from a college or university in a related field, or an equivalent combination of education and experience
Experience
Native-level British English fluency, spoken and written
Up-to-date awareness of current, common technical language usage in British English
Experience with Microsoft applications (Outlook, Word, Excel, PowerPoint)
Comfortable navigating networks and websites across different browsers
Basic knowledge of PC hardware (desktop and laptop) and smartphones (iPhone or Android)
Flexibility to work onsite and/or remotely, depending on your location
Skills & Experience
What you bring
Native British English skills and strong cultural awareness of the UK
Good oral and written communication
A highly organized approach, with attention to detail and a real commitment to quality
Tech-savviness and the ability to thrive in a fast-paced environment
Nice to have
Localization, QA, or translation experience
Advanced computer skills
What will help you shine
Strong awareness of our company and industry
The ability to establish and develop processes and procedures as part of a client program
Sharp problem-solving skills, so you can find the best solution
Excellent time management
A Plan-Do-Check-Act approach to tasks and workloads
Ownership of your deliverables, from start to finish
Alaska (Remote)
Alabama (Remote)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридAthens; Limassol; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
УдалённоseniorГеография найма не уточнена
География найма не уточнена
Можно работать из любой страны
Riyadh, Saudi Arabia
Riyadh, Saudi Arabia
ГибридLondon; San Francisco; New York; Paris; Toronto; Montreal; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоUnited States or United Kingdom; The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S
УдалённоseniorUnited States or United Kingdom; The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S