Location: Metn, Lebanon
The Company
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. Join us, and be part of a team that's obsessed with getting things done, solving real problems, and changing the way customers shop and transact in the Middle East.
Technology is at the heart of everything we do, and we have product and engineering teams that are working hard every day to bring products that enrich our customers' lives on a daily basis. We're a team of doers, dreamers, and problem-solvers, united by a passion for innovation and a drive to grow local economies. Here, your ideas matter, your growth is our priority, and your impact is tangible. We offer a dynamic environment where you can learn, lead, and shape the future of commerce, all while being surrounded by a community that celebrates your successes and supports your growth. If you are interested in working in a fast-paced, high growth startup environment, and look to be part of a team that will change the way customers shop for food and groceries in the Middle East, apply now.
The team
At Toters, we're not just delivering food and groceries; we're reimagining the future of how people connect with their communities and access any service or product they need. Our Product team is at the heart of this mission, driving innovation and creating seamless experiences for users across several markets. We're looking for passionate and driven Product Managers to join us in shaping the next generation of our platform and making a tangible impact on millions of lives.
The Role
As a Product Manager at Toters, you will be a key driver in defining the strategy and execution for high-impact products that span our user base in multiple countries. You will own the product vision, define the roadmap, and work collaboratively with cross-functional teams to bring innovative solutions to life. This role is open for
PMs at all levels
and offers
the exciting opportunity to tackle complex challenges, leverage cutting-edge technologies, and directly contribute to Toters' growth and success in a dynamic and rapidly evolving environment.
You're Excited About This Opportunity Because You Will…
Shape the Future:
Define the product vision, strategy, and long-term roadmap for key areas of the Toters platform.
Lead Cross-Functional Teams:
Collaborate closely with designers, engineers, data scientists, and operations to translate vision into impactful products.
Drive Innovation:
Identify market opportunities, conduct user research, and translate insights into compelling product features and enhancements.
Own the Execution:
Manage the product lifecycle from ideation to launch, ensuring timely and high-quality delivery.
Communicate and Influence:
Clearly articulate product plans, benefits, and results to stakeholders across the organization, including leadership.
Solve Real-World Problems:
Develop solutions that address the evolving needs of our users and contribute to the growth of local economies.
We're Excited About You Because You Have…
Minimum of 2+ years of proven experience in software product management. Alternatively, 2+ years of experience in software development or engineering, management consulting, or investment banking.
A bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases.
Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
A passion for understanding user needs and a drive to build impactful and user-centric products.
Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines.
A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done.
Joining Toters means more than just a job; it's an investment in your career and future. We offer market-leading compensation coupled with first-class insurance coverage. You'll find ample opportunities for career development, empowering you to grow and advance within our rapidly expanding company. As part of the Toters family, you'll also enjoy exclusive employee discounts on our services, allowing you to experience firsthand the magic we bring to our users. Above all, you'll be welcomed into a friendly and collaborative team environment that is passionate about growth and development, and in building the best products for our customers, merchant partners, and drivers.
Location: Italy
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Romania
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development
Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Estonia
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Hungary
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development
Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Croatia
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Poland
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Ukraine
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Spain
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Portugal
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development
M
anager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: South Africa; Cape Town, South Africa; Johannesburg, South Africa
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development
Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Mexico
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development
Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Brazil
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Uruguay
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Growth Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Colombia
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Growth Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Argentina
Position: Business Development Manager
Location:
Remote
Type:
Full-Time
About Us:
Uptalent.io connects businesses with top-tier remote talent across various industries, including marketing, design, administration, accounting, sales, architecture, and engineering. Our mission is to provide companies with access to exceptional professionals while helping remote talent thrive in flexible, global work environments. As we expand into new markets and industries, we’re looking for a driven
Business Development Manager
to lead business development efforts and secure new opportunities to fuel our growth.
Role Overview:
As Uptalent.io’s
Business Development Manager
, you will play a key role in identifying new business opportunities, acquiring clients, and executing strategies to drive revenue growth. You’ll focus on both outbound and inbound initiatives, independently creating and managing efforts that generate leads and turn prospects into long-term clients.
Key Responsibilities:
Business Development
: Identify and develop new business opportunities by researching markets, analyzing trends, and targeting high-value prospects across industries.
Client Acquisition
: Manage the entire sales cycle, from generating and nurturing leads to closing deals, ensuring a seamless onboarding experience for new clients.
Strategic Partnerships
: Build and maintain relationships with key stakeholders, partners, and influencers to expand Uptalent.io’s reach and visibility.
Data-Driven Growth
: Analyze performance metrics, customer feedback, and market trends to refine strategies and continuously optimize growth efforts.
Cross-Functional Collaboration
: Work with leadership and operations teams to align growth initiatives with overall company goals and ensure a high-quality client experience.
Outbound and Inbound Strategies
:
Outbound
: Execute cold outreach, personalized emails, and networking campaigns to generate qualified leads.
Inbound
: Develop and implement content marketing, lead nurturing, and referral programs to attract and convert clients.
Goal Achievement
: Meet and exceed monthly and quarterly targets for revenue, client acquisition, and market penetration.
Requirements
Proven experience in business development, sales, or growth-focused roles in B2B services, with a strong record of driving client acquisition.
Hands-on experience with outbound strategies, including prospecting, cold outreach, and relationship building.
Ability to create and execute inbound strategies, such as content creation, email campaigns, and lead nurturing.
Excellent communication and interpersonal skills, with the ability to engage decision-makers and build lasting relationships.
Strong analytical skills and experience using CRM systems to track and manage pipelines.
Self-motivated and capable of independently developing and executing growth strategies in a remote-first environment.
Preferred Qualifications:
Knowledge of staffing, outsourcing, or remote talent solutions is a plus but not required.
Familiarity with digital marketing tools and techniques, such as email automation, SEO, or social media, is advantageous.
Benefits
What We Offer:
Monthly compensation in USD. Performance-based bonuses with significant earning potential.
Flexible, remote-first work environment with the opportunity to shape the company’s growth strategy.
A supportive and innovative team culture focused on collaboration and success.
Join Us:
If you’re passionate about driving growth and connecting businesses with exceptional remote talent, we’d love to hear from you. Apply now to make an impact at Uptalent.io as we redefine the future of remote work.
Location: Grand Rapids, Michigan
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Farringdon, London, United Kingdom
The
Customer Success Manager
(CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR).
Primary Responsibilities
Work with your assigned clients to build a mutually agreed upon ‘Success Plan’ with performance objectives and critical milestones
Build and sustain relationships with key stakeholders and decision makers, including C-level executives in assigned accounts with the goal of becoming a trusted advisor throughout the client base
Conduct Executive Business Reviews to understand current adoption and deployment, business relationship and general issues and leverage them to better position company’s full portfolio for expansion
Facilitate the involvement of the broader company’s family including Support, Product Management, Product Development, Services, Marketing, Partners and Solution Engineering to ensure client success and to meet account performance objectives / customers’ expectations
Work with clients and Marketing to create referenceable accounts, case studies, webinars and more
Drive attendance to company events
Encourages participation in global and regional user events; leverages online and in-person customer events to share leading best practices.
Key Success Criteria
Track record of exceeding renewal targets and client satisfaction ratings
Ability to articulate to clients a clear return of investment and maintain high customer satisfaction ratings measured through NPS
Drive customer satisfaction by aligning with the client’s Key Performance Indicators (KPIs)
Drive Customer References, Webinars & Case Study generation
Skills
Bachelor’s Degree
3-5 year’s experience in Customer Success, Account Management, Retail Pricing, or Merchandising
Experience in Corporate Retail (merchandising), Consumer Packaged Goods/FMCG, Retail
Strong interpersonal skills
Proven track record of successfully selling and servicing customers and managing ongoing customer relationships
Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial
Proficiency with Office productivity and CRM software.
Readiness to travel up to 25% annually.
Communication/Negotiation:
Become a trusted advisor to our clients.
Establish regular communication cadence with internal and external key stakeholders including C-suite.
Coordinate activities throughout client lifecycle including ongoing education, services, and operational delivery objectives.
Experience negotiating high value, multi-year agreements.
Problem Solving:
Educate clients on the offering strategy and roadmap and provide advice on how to best leverage the offering based on understanding of client needs.
Solicits client feedback on solution and provides input to Services, Support, Development, Operations and Offering Management
Drive Save action plans around at-risk accounts
УдалённоItaly
УдалённоRomania
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