Appbooster — одна из ведущих AdTech-компаний в сфере мобильного маркетинга, работает с 2013 года, привлекла пользователей в 10 000+ приложений. Ищем опытного Product Manager, который возьмёт оунерство над SaaS-платформой Appbooster Platform — технологической платформой для продвижения мобильных приложений с инструментами ASO, аналитикой, запуском и управлением рекламными кампаниями, собственным источником мотивированного трафика и интеграциями с внешними системами. Платформа работает в 115 странах, имеет сложную бизнес- и бэкенд-логику, включая атрибуцию трафика, множество API-интеграций, MCP-сервер и взаимосвязанные процессы.
Задачи:
— владеть продуктом: отвечать за метрики, проверку гипотез, приоритизацию, фокусы команды и достижение результата;
— искать точки роста выручки: анализировать воронку пользователей, юнит-экономику, поведение клиентов, выявлять узкие места и формулировать пути роста платформы;
— запускать эксперименты для проверки гипотез, доводить до выводов через проблему, метрику, ожидаемый эффект и способ проверки;
— самостоятельно ставить задачи дизайну, разработке, тестированию;
— развивать экосистему вокруг платформы (ASO-сервис, связка с ORM) для работы продуктов как единого целого;
— участвовать в адаптации продукта под зарубежные рынки;
— оценивать потенциал направлений и аргументированно предлагать масштабирование или заморозку.
Требования:
— опыт в B2B-продуктах от 3 лет с полным циклом: анализ → гипотеза → запуск → результат → выводы;
— опыт работы с выручкой и монетизацией: Revenue, ARPU, LTV, retention, конверсия в оплату;
— аналитические навыки: самостоятельный анализ данных, построение воронок, выводы;
— опыт постановки задач разработке: написание спецификаций, перевод бизнес-задач в ТЗ без потери деталей;
— использование AI-инструментов в рабочем процессе для исследований, анализа конкурентов, прототипирования, документации.
Будет плюсом:
— понимание мобильного маркетинга и экосистемы сторов: UA, ASO, трекинг (AppsFlyer/Adjust), атрибуция, специфика App Store и Google Play;
— английский от уровня B2;
— опыт в adtech, mobile UA или ASO-инструментах;
— опыт работы с платформенными/маркетплейс-продуктами;
— опыт вывода продукта на международные рынки.
Условия:
— полноценный ownership продукта, минимум бюрократии, фокус на результат;
— свобода в выборе гипотез, инструментов и подходов;
— удалённый формат работы без ограничений по локации и гибкий график;
— ДМС после 3 месяцев работы;
— корпоративный Mac и необходимые инструменты;
— системный процесс performance review раз в год и быстрый обмен открытым фидбеком;
— компенсация 30% затрат на занятия английским в партнёрских школах или с личным преподавателем, English speaking club;
— компенсация внешних курсов и программ обучения с индивидуальными условиями;
— открытая и нетоксичная корпоративная культура, прозрачные процессы планирования и принятия решений;
— полноценный онбординг и возможность проявлять себя;
— корпоративные подарки на день рождения.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
As the
Enterprise Account Management Team Lead,
you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes.
What you’ll be doing – team management:
· Lead, mentor, and develop a high-performing team of Enterprise Account Managers.
· Drive team performance to achieve renewal, retention, and expansion targets.
· Guide your team in developing and executing account plans that promote long-term customer success and revenue growth.
· Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability.
· Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes.
· Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn.
· Report on team KPIs and business metrics, providing insights and recommendations to senior leadership.
· Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts.
What you’ll be doing – account management:
· Manage a select portfolio of strategic accounts to model best-in-class customer engagement.
· Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
· Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders.
· Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion.
· Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
· Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
· Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
· Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
· Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
· Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
· Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations.
· 5+ years of experience in Account Management in a B2B SaaS or technology-driven company.
· Minimum of 1-2 years of experience leading a team.
· A proven record of achieving or surpassing renewal and expansion targets.
· Exceptional communication, coaching, and relationship-building skills.
· Strong analytical and problem-solving abilities; comfortable working with data to guide decisions.
· Experience using HubSpot CRM is highly desirable.
· Must have experience with MEDDIC.
· A proactive, collaborative approach and the ability to influence cross-functional teams.
· Passion for developing people, improving processes, and delivering exceptional customer value.
What we offer in return
💰 Competitive salary depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
As the
Enterprise CS/Account Management Team Lead,
you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes.
What you’ll be doing – team management:
· Lead, mentor, and develop a high-performing team of Enterprise Account Managers.
· Drive team performance to achieve renewal, retention, and expansion targets.
· Guide your team in developing and executing account plans that promote long-term customer success and revenue growth.
· Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability.
· Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes.
· Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn.
· Report on team KPIs and business metrics, providing insights and recommendations to senior leadership.
· Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts.
What you’ll be doing – account management:
· Manage a select portfolio of strategic accounts to model best-in-class customer engagement.
· Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
· Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders.
· Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion.
· Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
· Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
· Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
· Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
· Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
· Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
· Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations.
· 5+ years of experience in Account Management in a B2B SaaS or technology-driven company.
· Minimum of 1-2 years of experience leading a team.
· A proven record of achieving or surpassing renewal and expansion targets.
· Exceptional communication, coaching, and relationship-building skills.
· Strong analytical and problem-solving abilities; comfortable working with data to guide decisions.
· Experience using HubSpot CRM is highly desirable.
· Must have experience with MEDDIC.
· A proactive, collaborative approach and the ability to influence cross-functional teams.
· Passion for developing people, improving processes, and delivering exceptional customer value.
What we offer in return
💰 Competitive salary depending on experience + commission
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Задачи:
— управлять рабочей группой
— держать смыслы
— контролировать качество
— соблюдать сроки
— отвечать за бюджет
Условия:
— государственный заказчик
— высокая интенсивность работы
— в идеале гибрид в Москве, но удалёнка обсуждаема
Задачи:
— устанавливать структурированные agile-процессы, согласованные с бизнес-целями
— проводить встречи и мероприятия
— вести команду к достижению целей проекта
— настраивать и контролировать метрики команды и проекта
— обеспечивать полную прозрачность для заинтересованных сторон
— своевременно устранять препятствия
— поддерживать Product Owner в формировании бизнес-ориентированного бэклога
— защищать команду от расширения объема работ (scope creep)
Требования:
— свободное владение русским языком
Условия:
— формат работы удаленный
— локация Польша
УдалённоmiddleГеография найма не уточнена, офис: Польша
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment.
You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion.
WHAT YOU'LL DO
- Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
- Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.
- Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
- Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
- Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
- Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives.
- Report on team performance, pipeline health, and forecasts to senior leadership.
- Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows.
- Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team.
- Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments.
WHAT YOU NEED
- Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
- Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- A passion and excitement for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
- Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
NICE-TO-HAVES
- Experience with financial services sales in a full cycle sales role
- Experience at a high-growth startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Panama City, Panama
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential small and medium-sized business accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What We Are Looking For
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Panama and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the Panama City office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Bogotá, Colombia
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What You Will Do
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Colombia and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the Bogotá office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a Product Manager on the Context team, you will define and build the foundation for how AI agents access, interact with, and leverage context, data, tools, platforms, and environments, to deliver powerful, scalable solutions. This role exists to bridge the gap between cutting-edge AI capabilities and real-world usability, ensuring our agents are both capable and seamlessly integrated into Mistral’s broader product ecosystem.
You’ll work at the intersection of engineering, research, design, and business, aligning stakeholders around a shared vision while driving execution from concept to launch. The impact of your work will shape how users and enterprises interact with AI, unlocking new possibilities for automation, intelligence, and efficiency.
What You Will Do
- Define and evangelize a clear product strategy for our Context & Search platform, aligning it with company goals and market opportunities.
- Lead market and UX research to identify unmet needs, competitive gaps, and emerging trends in enterprise AI.
- Own the end-to-end product lifecycle, from ideation to launch, balancing speed, quality, and user-centric design.
- Collaborate with design and research teams to create intuitive, high-impact user experiences, iteratively refined by data and feedback.
- Drive go-to-market efforts, including pricing, positioning, and adoption strategies, in partnership with marketing and sales.
- Align engineering, design, and business teams around priorities, trade-offs, and timelines to ensure seamless execution.
- Maintain a dynamic roadmap that delivers quick wins while advancing long-term strategic bets.
What We're Looking For
- 5+ years of hands-on Product Management experience, preferably with a focus on Agentic AI, Context Engineering, Data platforms, MCP/Connectors, Search, Ontology and semantic layers in B2B/Enterprise environments.
- Strong technical fluency to navigate trade-offs and collaborate effectively with engineering teams.
- A relentless focus on solving real user problems, backed by data and qualitative insights.
- Proven ability to align and inspire cross-functional teams—engineering, design, and go-to-market—without direct authority.
- Exceptional communication skills, with the ability to craft compelling narratives for executives, teams, and users.
- Adaptability to thrive in dynamic environments where priorities shift rapidly.
- Low ego, high EQ, and a collaborative mindset to build trust and drive decisions through clarity.
- A builder’s mindset, with experience turning 0→1 ideas into products users love, and the autonomy to own outcomes end-to-end.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
О нас: Приложение KUSH (продолжение веб-проекта Кушвспорте) в AppStore и Google Play — честный прозрачный рейтинг спортивных прогнозистов. Уже 14 лет позволяет отличить тех, кто действительно играет в плюс, от псевдокапперов-мошенников. Вся статистика рассчитывается на основе ставок на виртуальную валюту, фактически повторяя функционал букмекера, но без взимания денег с пользователей.
Задачи:
— Помочь стартовать рост аудитории приложения на зарубежных рынках рентабельными способами.
Требования:
— Опыт mobile marketing / app growth / user acquisition / product marketing от 3 лет на зарубежных рынках.
— Опыт работы с несколькими из инструментов: Apple Ads, Google App Campaigns, In-app сети / DSP, OEM, Telegram, Facebook, TikTok или другие подходящие источники трафика.
— Понимание конкурентной среды в популярных регионах и каналах закупки трафика.
— Способность подготовить медиаплан и прогноз по результатам маркетинговых мероприятий.
— Не подходит опыт только с мотивированным трафиком, накруткой установок, шаблонным ASO или закупкой дешевых инсталлов без понимания качества пользователей.
— Будет плюсом опыт рекламы приложений схожей тематики и понимание специфики и ограничений этой сферы.
Условия:
— Частичная или проектная занятость.
— Гибкие условия оплаты в зависимости от пожеланий и компетенций.
В отклике рекомендуется указать, с какими приложениями работали, какие каналы запускали и какие были результаты. Резюме приветствуется. Далее возможен созвон и подробное обсуждение.
О нас: Приложение KUSH (продолжение веб-проекта Кушвспорте) в AppStore и Google Play — честный прозрачный рейтинг спортивных прогнозистов. Уже 14 лет позволяет отличить тех, кто действительно играет в плюс, от псевдокапперов-мошенников. Вся статистика рассчитывается на основе ставок на виртуальную валюту, фактически повторяя функционал букмекера, но без взимания денег с пользователей.
Задачи:
— Помочь стартовать рост аудитории приложения на зарубежных рынках рентабельными способами.
Требования:
— Опыт mobile marketing / app growth / user acquisition / product marketing от 3 лет на зарубежных рынках.
— Опыт работы с несколькими из инструментов: Apple Ads, Google App Campaigns, In-app сети / DSP, OEM, Telegram, Facebook, TikTok или другие подходящие источники трафика.
— Понимание конкурентной среды в популярных регионах и каналах закупки трафика.
— Способность подготовить медиаплан и прогноз по результатам маркетинговых мероприятий.
— Не подходит опыт только с мотивированным трафиком, накруткой установок, шаблонным ASO или закупкой дешевых инсталлов без понимания качества пользователей.
— Будет плюсом опыт рекламы приложений схожей тематики и понимание специфики и ограничений этой сферы.
Условия:
— Частичная или проектная занятость.
— Гибкие условия оплаты в зависимости от пожеланий и компетенций.
В отклике рекомендуется указать, с какими приложениями работали, какие каналы запускали и какие были результаты. Резюме приветствуется. Далее возможен созвон и подробное обсуждение.
Эдюсон – аккредитованная ИТ-компания и ведущий сервис корпоративного онлайн-обучения. С 2013 года курсы прошли более 550 000 сотрудников крупных компаний. В 2020 году запущена Академия Эдюсон для создания курсов по новым профессиям и навыкам с участием экспертов из крупных компаний. Команда выросла с 40 до 300+ человек за 3 года.
Задачи:
— Разработка стратегии продвижения через рекламные размещения на ресурсах партнеров и блогеров.
— Менеджмент блогеров/стримеров: формирование ТЗ и брифов, контроль графика размещения контента, формирование ценообразования, контроль договоренностей, формирование бюджета и контроль выплат.
— Формирование и согласование плана по количеству, периодичности, тематике и стилистике публикаций.
— Анализ рынка, аудитории, конкурентов и эффективности рекламных кампаний.
— Поиск партнеров и заключение договоренностей о рекламных размещениях и интеграциях.
— Ведение финансовой и маркетинговой отчетности по блогерам, контроль размещения контента.
Требования:
— Опыт работы с блогерами (YouTube, Telegram, MAX и др.) и понимание специфики продвижения через Influence-каналы.
— Понимание маркетинговых метрик и аналитики.
— Навык копирайтинга для составления ТЗ и контроля написания продающих текстов.
— Проактивность и ответственность.
— Грамотное владение русским языком.
Условия:
— Полностью удалённая работа, график full-time 5/2 с 10-19 мск.
— Оформление по ТК РФ.
— Ежемесячный бонус за выполнение KPI со 2-го месяца.
— Возможность построить новый процесс в быстрорастущей компании.
— Доступ к онлайн-курсам Eduson.
— Минимум бюрократии, адекватное окружение, сплоченное общей целью.
— Интересные проекты и задачи.
Задачи:
— Управлять портфелем продуктов ИТ
— Формировать стратегию и дорожные карты развития продуктов совместно с командой ИТ и бизнесом
— Защищать бюджет
— Взаимодействовать с другими продуктовыми командами
— Работать с командой продукта и внутренними разработчиками
— Развивать продукты на основе аналитических показателей и метрик
— Проводить внутренние и кросс-функциональные встречи
— Участвовать в презентациях и защите проектов перед топ-менеджментом
— Знание продуктовой аналитики и опыт расчета экономики продукта
— Умение анализировать данные, прогнозировать результаты и принимать решения на основе аналитики
— Умение разговаривать с разработчиками и бизнесом на одном языке
Требования:
— Опыт работы CPO в небольшой ИТ-компании или менеджером продукта в большой ИТ-компании
— Опыт создания и развития b2b ИТ-продуктов для функций Finance, Supply Chain
— Опыт продуктовой разработки: генерация, анализ, расстановка приоритетов и реализация идей
— Опыт управления продуктовой командой
— Знание продуктовой аналитики и опыт расчета экономики продукта
— Умение анализировать данные, прогнозировать результаты и принимать решения на основе аналитики
— Умение разговаривать с разработчиками и бизнесом на одном языке
— Опыт сбора и проработки бизнес-требований, опыт подготовки и защиты бизнес-кейсов
— Умение слушать и слышать стейкхолдеров, балансировать интересы сторон
— Организаторские способности, настойчивое и позитивное отношение к изменениям, решительность
— Понимание ключевых трендов и тенденций развития Digital и IT
Условия:
— Работа в компании с мировыми стандартами и легендарной историей
— Официальное трудоустройство в ИТ аккредитованную компанию
— ДМС со стоматологией со 2-го месяца работы и льготное страхование для членов семьи
— Материальная компенсация спорта
— Возможности внутреннего и оплачиваемого внешнего обучения сотрудников, возможности карьерного развития
— Полугодовое премирование по результатам работы
— Гибридный формат работы — посещение офиса 2 раза в неделю
Spotify — глобальная платформа для стриминга музыки, где пользователи могут открывать, слушать и создавать персонализированные плейлисты из миллионов песен и подкастов.
Формат работы: гибридный, город — Нью-Йорк, США.
Описание вакансии доступно на LinkedIn по ссылке: https://www.linkedin.com/jobs/view/social-media-manager-campaigns-platform-strategy-at-spotify-4462742848?trk=public_post_feed-job-posting-content.
Location: Paris
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ROLE
Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work.
This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.
RESPONSIBILITIES
- Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics.
- Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs.
- Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale.
- Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption.
- Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity.
- Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment.
- Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders.
- Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.
FIRST 3 MONTHS
You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.
FIRST 6 MONTHS
You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.
MUST HAVE EXPERIENCE & SKILLS
- 5+ years building technical products in complex or fast-changing environments.
- Proven track record taking products or major features from ambiguous problem spaces through launch and iteration.
- Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences.
- Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact.
- Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction.
- Experience leading cross-functional work without relying on formal authority.
- Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges.
- Excellent written and verbal communication, especially in an async environment.
- Comfort creating clarity and driving decisions in highly ambiguous contexts.
- Strong ownership and autonomy: you act without waiting to be told.
- Team-first mindset, low ego.
NICE TO HAVE
- Experience in crypto, DeFi, traditional finance, or fintech.
- Familiarity with lending markets, smart contracts, or permissionless protocols.
- Experience shipping products with significant security, audit, regulatory, or governance considerations.
- Experience working with research & development teams
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Задачи:
• вести полный бухгалтерский учёт по IFRS и законодательству Кипра (Companies Law, Cap. 113);
• отвечать за GL, AP, AR, payroll;
• готовить monthly / quarterly / annual financial reporting;
• участвовать в подготовке Group & consolidated reports;
• контролировать cash flow и платежи;
• участвовать в budgeting и variance analysis;
• готовить финансовую и управленческую отчётность для CEO;
• взаимодействовать с external auditors и консультантами;
• контролировать налоговую и обязательную отчётность.
Требования:
• опыт в accounting & finance на Кипре;
• опыт в investment / capital markets / brokerage;
• хорошее знание IFRS и Cyprus accounting legislation;
• практический опыт подготовки финансовой и налоговой отчётности на Кипре;
• опыт самостоятельного ведения бухгалтерии компании;
• понимание GL, AP, AR, payroll, cash flow и budgeting;
• опыт взаимодействия с внешними аудиторами;
• английский и русский языки на рабочем уровне.
Условия:
• Limassol, Cyprus
• hybrid\remote (рассматриваются кандидаты только с Кипра)
• предпочтительно сотрудничество по civil-law / service contract, также возможно оформление в штат
• небольшой объём регулярных операционных задач
• рассматривается фриланс-поддержка / парт-тайм сотрудничество
АО «Карма Групп» — российский системный интегратор и поставщик IT-решений для бизнеса (B2B) и государственных организаций (B2G), работающий с серверным и сетевым оборудованием, системами хранения данных, решениями в области искусственного интеллекта, информационной безопасности и IT-инфраструктуры.
Задачи:
— развивать IT-проекты в сегменте B2B/B2G;
— продавать серверы, системы хранения данных, сетевое оборудование, комплексные инфраструктурные решения, программное обеспечение;
— выходить на лиц принимающих решения, технических специалистов, закупочные и финансовые подразделения заказчика;
— выявлять задачи клиента и подбирать оптимальное техническое и коммерческое решение;
— готовить коммерческие предложения и спецификации;
— работать с коммерческими и государственными тендерами (44-ФЗ, 223-ФЗ);
— защищать стоимость, маржинальность и ценность предложения;
— вести переговоры с заказчиками, вендорами, дистрибьюторами и партнёрами;
— контролировать сделку от первого контакта до подписания договора, поставки и оплаты;
— развивать долгосрочные отношения с заказчиками и предлагать новые решения.
Требования:
— опыт работы в сфере B2B;
— навыки проведения телефонных переговоров, встреч и презентаций;
— знание серверного, сетевого, компьютерного оборудования и программного обеспечения;
— опыт в IT продажах (серверы, СХД, коммутаторы, маршрутизаторы, системы информационной безопасности).
Условия:
— официальное трудоустройство согласно ТК РФ с первого дня;
— оклад от 120 000 руб. после вычета налогов + процент с продаж;
— комфортный офис в БЦ «Серпуховский двор» (рядом с метро Шаболовская, Тульская, Ленинский проспект);
— гибкий график работы 5/2 с выбором режима 9:00-18:00 или 10:00-19:00;
— повышение квалификации и компетенций;
— разнообразие проектов и задач;
— корпоративные мероприятия, футбол, абонементы в фитнес;
— компенсация обучения для профессионального и карьерного развития;
— отсутствие дресс-кода.
Location: Mumbai
Workplace: onsite
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network.
Purpose of the Job:
To manage clinical operations, facilitate referrals, and monitor the quality of care delivered by the provider network.
It is a permanent position focused on operationalizing high-quality clinical care.
Working Hours: 48 hours per week.
Schedule: 5 or 6 days a week; various shifts may be applicable.
Hybrid Work: Hybrid working can be considered as per the need of the job.
Responsibilities:
1. Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering to Lyra’s established risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or the partner provider network, matching based on clinical specialty and language preference.
Accurately capture and document all clinical intake data, including CORE-10 scores and work impact metrics, in the database to ensure a seamless handover to the treating clinician.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, ensuring they meet the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust the treatment plan as necessary, or escalate to the Senior CCM for complex case review.
4. Documentation Oversight & Quality Assurance
Conduct systematic monitoring of all active clinical cases from initiation to closure to ensure strict adherence to Lyra’s clinical documentation standards.
Proactively follow up with internal clinicians and affiliate providers to secure missing or delayed clinical notes, treatment plans, and discharge summaries.
Audit case files for the accurate inclusion of outcome measurements, specifically tracking the consistent use of CORE-10 and work impact scores.
Ensure all clinical documentation is captured within the database in a timely manner, maintaining a high standard of data integrity for audit readiness.
Identify and escalate recurring documentation gaps to the Senior CCM to facilitate targeted provider training and performance management.
5. Affiliate Network & Specialty Support
Serve as the primary point of operational contact for the partner provider network, offering continuous support regarding administrative and portal requirements.
Maintain and verify the accuracy of the affiliate database, ensuring all partner providers have professional, updated bios that reflect their current clinical expertise.
Routinely audit and update provider specialties and language proficiencies to ensure the intake team can perform precise referral matching.
Assist in the onboarding process by training new affiliates on Lyra’s specific clinical protocols, risk management procedures, and case referral workflows.
Support partner providers in navigating cross-border referral processes and understanding local compliance nuances.
6. Protocol Adherence
Intervention Alignment: Rigorously audit treatment plans to ensure all clinical interventions align with Lyra’s evidence-based, short-term, and solution-focused models.
Workplace Focus Integration: Evaluate clinical goals to ensure they are specifically designed to improve the service user’s level of functioning within the workplace, focusing on "Work Impact" and productivity restoration.
Goal-Oriented Care: Verify that every treatment plan includes clear, measurable objectives that can be reasonably achieved within the prescribed short-term session limit.
Clinical Gatekeeping: Identify and address "clinical drift" where therapy may be deviating from the brief intervention framework or losing its workplace-centric focus.
Standardized Assessment Review: Monitor the consistent application of clinical outcome measures (such as CORE-10) to validate that the intervention protocol is resulting in measurable symptom reduction.
Provider Consultation: Provide direct feedback and consultation to partner providers when treatment plans do not meet Lyra’s specific clinical protocols or service level agreements.
Case Escalation: Manage the transition of cases that require longer-term or higher-acuity care, ensuring the handover remains compliant with Lyra’s global clinical standards and local professional guidelines.
7. Miscellaneous
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in every interaction with colleagues, providers, and service users.
Task Ownership & Accountability: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization Initiatives: Proactively identify gaps in current workflows and take the initiative to propose and implement solutions that enhance operational efficiency and clinical outcomes.
Cross-Functional Coordination: Collaborate seamlessly with the Clinical Lead, Client Success, and Product teams to ensure the delivery of the highest quality care to both clients (companies) and individual customers.
Workshop Delivery & Training: Participate in opportunities to deliver onsite or online workshops and training sessions for client organizations as requested.
Content Creation: Contribute to the development of clinical content, training manuals, and affiliate-facing materials to maintain Lyra’s position as a thought leader in mental health.
Event Participation: Represent Lyra Health at professional events, webinars, and industry conferences to promote Lyra’s transformative care model and clinical research.
Experience:
Qualification: Masters in Clinical or Counseling Psychology; RCI registration is desirable.
Experience Level: 3–6 years of progressive working experience in a clinical setting.
Specialized Experience: Strong preference for candidates with a background in EAP or workplace mental health, particularly with work-impact cases.
Global Exposure: Experience navigating diverse healthcare systems and cultural nuances is preferred.
Technical Skills: Proficiency in Google Suite and CRM systems.
Linguistic Skills: Must be bilingual in Hindi and English.
About You:
Clinical Acumen: Strong clinical understanding with the ability to identify and assess clinical risk within a case management framework.
Problem Solver: Analytical approach to solving operational bottlenecks and navigating network challenges.
Autonomous & Accountable: Able to manage individual caseload responsibilities and escalate clinical concerns accurately.
Detail-Oriented: Meticulous attention to detail in monitoring clinical notes and auditing outcome measurements (CORE-10).
Communicator: Clear verbal and written skills for managing relationships with external providers and internal teams.
Proactive & Adaptive: Continuous improvement mindset to refine referral and coordination processes.
Organized: Exceptional ability to prioritize operational tasks and meet reporting deadlines under pressure.
Collaborative: Collaborates effectively with internal stakeholders to achieve a seamless global account experience.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
ГибридleadLondon, United Kingdom
ГибридleadLondon, United Kingdom
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