Location: Australia; New Zealand; Taiwan
Workplace: Remote
Technical Customer Support Specialist (Contract, Remote)
Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up — moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from.
About the role As a Technical Customer Support Specialist, you'll be on the front lines with our enterprise and B2B customers — helping them get the most out of ElevenLabs, including our API and the ElevenAgents platform, which orchestrates LLMs, telephony, and other AI integrations. You're not just resolving tickets; you're the person who understands what's actually going wrong, communicates it clearly, and helps make the product better because of it. This role requires someone who's proactive, technically sharp, and genuinely excited about where AI is going.
What you'll do
- Own enterprise support end-to-end — diagnose complex issues quickly, communicate clearly, and follow through until resolved
- Provide high-quality technical support in English
- Become a deep expert in ElevenAgents and how our customers use it to orchestrate LLMs, telephony, and other AI integrations
- Identify patterns across support tickets and surface product gaps to engineering and product teams
- Build and maintain documentation that actually helps — clear, accurate, and kept up to date
- Act as a trusted technical partner for enterprise customers throughout their journey with ElevenLabs
What you bring
- 2–3 years in technical customer support at a SaaS or high-growth tech company, with B2B or enterprise experience
- Familiarity with LLMs, AI agents, and/or telephony systems (e.g. Twilio, SIP, WebSockets) — either through support work or building things yourself
- Solid understanding of APIs and how developers integrate them; comfortable reading and troubleshooting code, especially Python or JavaScript
- A genuine interest in implementing and experimenting with AI solutions — not just supporting them from the outside
- Experience working autonomously in a fast-moving, international, remote team
Who you are
- Passionate about AI and the problems it can solve — you follow the space closely and have opinions about it
- Analytically sharp with a first-principles approach to debugging and problem-solving
- A strong communicator who can translate technical complexity into clear, actionable responses
- Self-directed: you don't wait to be told what to do, and you hold yourself to a high standard
- Energised by a startup environment where things move fast and you can have real impact
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Gather business requirements and API feedback from internal and external stakeholders (including institutional customers) to continuously improve global API products through an effective iteration process.
Monitor the competitive landscape and global industry trends, translating insights into actionable API product roadmaps aligned with business needs.
Use data analytics to generate insights into global client behaviour and identify opportunities to increase clients’ trading volumes and revenue.
Build and maintain strong relationships with customers and strategic partners worldwide, leveraging their feedback to inform product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Experience in Product Management or Engineering, preferably related to trading or technology platforms, especially in network and API endpoints
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-English speaking engineers).
Able to think systematically with a clear problem-solving approach when facing issues ; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective
Enthusiastic about the Technical Account Manager (TAM) role, especially in delivering technical solutions and support that drive customer success.
Resilient under pressure, self-motivated, and always striving to grow beyond the current capabilities.
Nice to Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge of data analytical tools like Python and SQL.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & it's impact:
As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.
By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.
The team & how they connect:
You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.
Initially, the role will focus on:
- Leading technical discovery and tailored solution scoping in partnership with Account Executives
- Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
- Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
- Providing expert technical support during sales cycles to overcome operational roadblocks and objections
Where and how you can work:
We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.
Here are some of the things we are looking for:
- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
Are you a CPA or experienced accounting professional looking to leverage your expertise in a dynamic new way?
At Xero, we believe your deep understanding of accounting practices isn't just valuable – it's the key to our success in helping businesses thrive. We're seeking talented individuals with backgrounds in accounting, who understand the workings of accounting practices who are ready to transition their careers from traditional roles to become strategic advisors and relationship builders in the exciting world of cloud accounting technology.
This isn't a typical "sales" role in the traditional sense. Instead, it's about empowering accounting firms, guiding them through digital transformation, and collaborating to shape the future of their practices. If you're driven by impact, eager to share your knowledge, and looking for a career where your accounting acumen opens doors to new opportunities, we want to hear from you.
Why Xero? Why now?
The accounting landscape is rapidly evolving, and Xero is at the forefront of this digital revolution. We're passionate about making business life better for small businesses and their advisors as well as rewarding you in the process. We understand that your journey as an accountant has equipped you with unique insights into:
- The daily operations and challenges of accounting practices.
- The importance of accurate data and efficient processes.
- The trusted relationships built with clients.
- The potential for technology to transform workflows and client services.
- We see these skills as foundational for a highly successful career with us. We're not looking for traditional sales experience; we're looking for your accounting expertise and your desire to make a difference.
What this unique career path offers you:
- Impactful Advisory: You'll be a true partner, consulting with accounting firms to help them embrace cutting-edge digital strategies with the Xero platform.
- Leverage Your Expertise: Apply your accounting knowledge and industry experience to solve real-world problems for accounting practices, guiding them towards greater efficiency and growth.
- Relationship-Driven Role: Build deep, lasting relationships with key decision-makers in accounting firms, becoming their trusted advisor on digital strategy.
- Autonomy & Growth: Work autonomously within your allocated territory, with significant scope for professional development and career progression within a rapidly growing global tech company.
- Meaningful Contribution: Be at the forefront of a movement that is modernising the accounting industry and truly making a difference for millions of businesses.
- Strong Earning Potential: We offer a highly competitive remuneration package, designed to reward your expertise, the value you bring, and your success in driving partner outcomes.
Who we're looking for:
- You're an Accounting Professional: Ideally CPA-qualified, or with significant experience in an accounting practice, and a strong understanding of its operations.
- You're a Natural Relationship Builder: You enjoy connecting with people and are skilled at building rapport and trust.
- You're Solutions-Oriented: You're a problem-solver who can identify needs and offer practical solutions.
- You're Curious about Tech: You have an interest in the emerging online accounting market and the potential of Fintech.
- You're Ready for a New Challenge: You're looking for a change that leverages your existing skills in a new, exciting environment.
Is this the career change you've been looking for? If you're an accountant ready to translate your financial acumen into a dynamic advisory role at the intersection of accounting and technology, we encourage you to apply.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Gather business requirements and API feedback from internal and external stakeholders (including institutional customers) to continuously improve global API products through an effective iteration process.
Monitor the competitive landscape and global industry trends, translating insights into actionable API product roadmaps aligned with business needs.
Use data analytics to generate insights into global client behaviour and identify opportunities to increase clients’ trading volumes and revenue.
Build and maintain strong relationships with customers and strategic partners worldwide, leveraging their feedback to inform product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Experience in Product Management or Engineering, preferably related to trading or technology platforms, especially in network and API endpoints
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-English speaking engineers).
Able to think systematically with a clear problem-solving approach when facing issues ; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective
Enthusiastic about the Technical Account Manager (TAM) role, especially in delivering technical solutions and support that drive customer success.
Resilient under pressure, self-motivated, and always striving to grow beyond the current capabilities.
Nice to Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge of data analytical tools like Python and SQL.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Manager, Digital Distribution
San Mateo, CA
| Hybrid (quarterly onsite weekly syncs)
Role Summary:
The Direct-to-Consumer (D2C) division is responsible for PlayStation Store’s digital content distribution strategy and revenue growth. Within this, the Digital Games Monetization (DGM) team plays a critical role in shaping the commercial strategy, optimizing content performance, and driving engagement across the PlayStation ecosystem.
The Senior Manager, Digital Games Monetization will be instrumental in developing and executing commercial strategies that maximize revenue and digital share for independent publishers. This role requires a data-driven, entrepreneurial, and commercially focused individual who understands content and customer lifecycle planning. The ideal candidate will be comfortable leveraging insights and data to drive business decisions, and working collaboratively across cross-functional teams, including working directly with our most strategic publishers.
This is a unique opportunity to contribute to PlayStation’s digital growth by applying data-informed strategies, innovative monetization techniques, and forward-thinking commercial plans!
What You’ll Be Doing:
Own and execute digital monetization strategies for the platforms most strategic publishers, focusing on revenue growth, engagement, and lifecycle planning.
Develop and optimize customer lifecycle strategies, ensuring key titles have strong visibility, promotional support, and long-term commercial success.
Leverage data and insights to inform pricing, promotional strategies, and content roadmaps that maximize sales and engagement.
Create and manage rolling product lifecycle plans for key titles, ensuring they align with broader DGS business objectives.
Partner with key publishers to secure content for PlayStation Store promotions, live service initiatives, and new release roadmaps.
Analyze market trends, player behavior, and competitive insights to refine digital sales strategies and uncover new revenue opportunities.
Drive collaboration between internal teams, including Global Partner and Developer Relations, Marketing, Store Operations, and Data Analytics—to ensure seamless execution of monetization strategies.
Support forecasting and business performance analysis, delivering data-backed recommendations to leadership on portfolio trends and opportunities.
Monitor and optimize digital storefront visibility and merchandising strategies to improve content discoverability and conversion.
Contribute to the evolution of PlayStation Store’s best practices, sharing insights that enhance monetization strategies across the business.
What We’re Looking For:
7+ years of experience in digital retail, gaming, or digital entertainment industries.
Proven ability to analyze data and apply insights to drive revenue growth and business strategy.
Strong commercial acumen, with experience in digital content sales, pricing, and promotions.
Deep understanding of content lifecycle planning and how customer behavior evolves over time.
Entrepreneurial mindset, with the ability to identify opportunities and drive innovative monetization strategies.
Ability to manage multiple projects and balance priorities in a fast-paced environment.
Demonstrated leadership experience, including coaching, mentoring, or directly managing team members, with the ability to balance strategic leadership and hands-on execution.
Experience working cross-functionally, influencing internal and external stakeholders to align on shared business objectives.
Excellent communication and negotiation skills, with a proactive and results-driven approach.
Familiarity with digital distribution platforms and industry trends in gaming and entertainment.
Ability to travel internationally, as needed.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$179,300
—
$268,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & impact
Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch.
You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them.
The team & how they connect
You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow.
Initially, the role will focus on
- Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't.
- Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items.
- Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported.
- Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation.
Where and how you can work
This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online.
Here are some of the things we are looking for
- You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together.
- Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed.
- You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks.
- Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together.
- To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust.
- Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role & impact
Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch.
You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them.
The team & how they connect
You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow.
Initially, the role will focus on
- Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't.
- Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items.
- Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported.
- Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation.
Where and how you can work
This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online.
Here are some of the things we are looking for
- You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together.
- Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed.
- You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks.
- Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together.
- To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust.
- Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role & impact
Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch.
You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them.
The team & how they connect
You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow.
Initially, the role will focus on
- Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't.
- Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items.
- Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported.
- Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation.
Where and how you can work
This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online.
Here are some of the things we are looking for
- You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together.
- Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed.
- You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks.
- Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together.
- To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust.
- Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's enterprise market. You'll own the full sales cycle from prospecting to close, working with C-level executives at major Japanese corporations to help them transform their businesses with Anthropic's AI solutions.
Responsibilities:
Own and exceed revenue targets by winning new enterprise accounts and expanding existing relationships across Japan
Build and execute territory plans, identifying high-value opportunities in key Japanese industries including financial services, healthcare, technology, and manufacturing
Lead consultative sales processes with C-suite and senior technical stakeholders, positioning AI as a strategic business transformation driver
Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver customized solutions for complex enterprise requirements
Identify new use cases and contribute to Japan go-to-market strategy, providing critical feedback to shape product roadmap and regional approach
Translate technical AI capabilities into compelling business value propositions tailored to Japanese market needs
You may be a good fit if you have:
8+ years of enterprise sales experience in Japan driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
Native-level Japanese fluency and business-level English required
A track record of managing complex sales cycles and securing strategic deals in the Japanese market by understanding multifaceted technical requirements and crafting tailored solutions
Demonstrated ability to navigate Japanese enterprise stakeholder ecosystems, building consensus through relationship-building and providing innovative solutions to disparate groups
Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders in Japanese corporate environments
Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process
Excellent communication skills in both Japanese and English, with the ability to present confidently and build connections across all customer levels, from individual contributors to C-level executives
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player who thrives in ambiguous, startup-like environments
A strategic, analytical approach to assessing Japanese markets combined with creative, tactical execution to capture opportunities in key industries
Deep understanding of Japanese business culture, enterprise buying processes, and regulatory landscape
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Strong candidates may have:
Experience selling emerging technologies (AI/ML, cloud platforms, or data analytics) to Japanese enterprises
Established relationships with senior executives at major Japanese corporations
Experience navigating Japanese procurement processes and working with system integrators
Understanding of AI/ML concepts and ability to discuss technical architectures
What We Offer
Competitive base salary and commission structure commensurate with experience
Equity participation
Comprehensive benefits package
Hybrid work model with flexibility
Opportunity to shape the future of AI adoption in Japan
Access to cutting-edge AI technology and world-class research team
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role and its impact
Help shape how People Experience services work from start to finish as Xero moves towards an AI-first way of working. You’ll turn complex employee journeys into simpler, more joined-up experiences, using the right mix of self-service, automation, AI and expert human support.
You’ll work across People Experience and enterprise teams, taking selected high-impact ideas from discovery through design, pilot and handover. Service owners keep running their services, and you’ll make sure everyone knows who owns what so improvements stick.
The team and how they connect
You’ll join the Employee Programmes and Delivery team, a small group of utility players who spend their time working out what’s going wrong for people and fixing it in a way that sticks. We Go Together by bringing the right people in early, whether that’s service owners, operations, policy or systems. We try things small before we scale them, and we check whether they helped, not just whether we shipped them.
Initially, you will focus on
- Getting close to the work by spending time with Employee Experience, Employee Shared Services, PX Systems and service owners, so it’s clear where you lead and where you partner.
- Listening to employees, people leaders and service teams to find the journeys where change will matter most.
- Mapping those journeys end to end, finding root causes and shaping a practical future state across self-service, automation, AI and human support.
- Taking one well-scoped improvement into a governed pilot, with clear measures and a plan to hand it over to the team who runs it.
Where and how you can work
This role is based in Melbourne or Wellington. Xero is hybrid with no mandated office days, and most of the team come in around two days a week. A few of us work remotely, and we keep things workable for anyone who does. The team is mostly based in Australia and New Zealand, so we share working hours and can work things through together. Important things get shared in writing, and we look at the impact you have, not how visible you are.
Here are some of the things we are looking for
- You’ll Go Bold by rethinking journeys from the ground up, using methods such as journey mapping, service blueprinting and root-cause analysis.
- A knack for seeing how people, processes, policies and technology fit together, and for making roles and handoffs clear.
- A track record of taking ambiguous, cross-functional work from discovery through pilot to handover, and knowing when to steer and when to partner.
- Curiosity about where AI and automation genuinely help, with sensible human oversight built in, and a habit of testing small and learning fast so you Go Fast without cutting corners.
- The ability to build trust quickly, influence service owners without formal authority, and explain your thinking in plain language to technical and non-technical partners.
- A desire to Go Further by sharing what you know, through reusable tools, playbooks and coaching that help others improve their own practice.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role and its impact
Help shape how People Experience services work from start to finish as Xero moves towards an AI-first way of working. You’ll turn complex employee journeys into simpler, more joined-up experiences, using the right mix of self-service, automation, AI and expert human support.
You’ll work across People Experience and enterprise teams, taking selected high-impact ideas from discovery through design, pilot and handover. Service owners keep running their services, and you’ll make sure everyone knows who owns what so improvements stick.
The team and how they connect
You’ll join the Employee Programmes and Delivery team, a small group of utility players who spend their time working out what’s going wrong for people and fixing it in a way that sticks. We Go Together by bringing the right people in early, whether that’s service owners, operations, policy or systems. We try things small before we scale them, and we check whether they helped, not just whether we shipped them.
Initially, you will focus on
- Getting close to the work by spending time with Employee Experience, Employee Shared Services, PX Systems and service owners, so it’s clear where you lead and where you partner.
- Listening to employees, people leaders and service teams to find the journeys where change will matter most.
- Mapping those journeys end to end, finding root causes and shaping a practical future state across self-service, automation, AI and human support.
- Taking one well-scoped improvement into a governed pilot, with clear measures and a plan to hand it over to the team who runs it.
Where and how you can work
This role is based in Melbourne or Wellington. Xero is hybrid with no mandated office days, and most of the team come in around two days a week. A few of us work remotely, and we keep things workable for anyone who does. The team is mostly based in Australia and New Zealand, so we share working hours and can work things through together. Important things get shared in writing, and we look at the impact you have, not how visible you are.
Here are some of the things we are looking for
- You’ll Go Bold by rethinking journeys from the ground up, using methods such as journey mapping, service blueprinting and root-cause analysis.
- A knack for seeing how people, processes, policies and technology fit together, and for making roles and handoffs clear.
- A track record of taking ambiguous, cross-functional work from discovery through pilot to handover, and knowing when to steer and when to partner.
- Curiosity about where AI and automation genuinely help, with sensible human oversight built in, and a habit of testing small and learning fast so you Go Fast without cutting corners.
- The ability to build trust quickly, influence service owners without formal authority, and explain your thinking in plain language to technical and non-technical partners.
- A desire to Go Further by sharing what you know, through reusable tools, playbooks and coaching that help others improve their own practice.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: Malaysia - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Job Purpose:
The Commercial Territory Account Manager is responsible for driving sales growth and customer engagement within assigned territory. This role is focused on identifying new business opportunities, nurturing existing customer relationships, and driving revenue growth.
Organisation Structure:
Who this role reports to:
Senior Director, Sales
Principal Accountabilities:
Manage a defined book of customers across the full sales lifecycle.
Develop and execute a territory sales plan to meet or exceed revenue targets.
Master MEDDPICC and Command of the Message on all opportunities.
Conduct virtual meetings, product demos, and follow-ups with prospects and existing customers with in-person meetings required depending on the region.
Qualify inbound and outbound leads and progress opportunities through the sales funnel.
Maintain accurate records of all sales activities and customer interactions in salesforce.
Collaborate with the marketing, product, and customer success teams to ensure customer satisfaction and long-term value.
Stay current on industry trends, product updates and competitive landscape.
Contribute to root cause analyses on wins/losses.Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Other Responsibilities:
May perform other duties and responsibilities that management may deem necessary from time to time.
Knowledge, Skills and Experience:
Bachelor’s degree in Business, Marketing or a related field (or equivalent experience).
5+ years of overall experience, with 3 years of sales experience or account management experience.
Proven ability to meet or exceed sales targets in a fast-pace sales environment.
Strong communication, negotiation and interpersonal skills.
Comfortable with CRM systems and sales enablement tool.
Self-motivated, goal-oriented, and capable of managing multiple priorities.
Experience working with cross-functional teams.
Experience working within the channel sales model.
Strong live and virtual presentation skills.
Demonstrated success in new business development and prospecting.
Experience building and maintaining adequate sales pipeline to achieve quota.
Key Decisions:
Account Prioritization – Determining which customers or prospects to focus on based on revenue, engagement level, and strategic fit.
Sales Strategy – Developing and executing territory-specific sales plans and outreach strategies.
Pipeline Management – Prioritizing which deals to push forward in the sales cycle based on deal size, probability and closing timeline.
Time and Resource Management – Prioritizing tasks and managing daily/weekly workloads to balance prospecting, client meetings and administrative tasks.
#LI-SH2
#LI-Remote
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: United Kingdom; Germany; The Netherlands
Workplace: Remote
OVERVIEW
ClickHouse is seeking an experienced commercial lawyer to join ClickHouse’s elite and business-focused Legal team. You will be responsible for supporting ClickHouse’s EMEA sales team in reviewing and negotiating customer agreements and providing legal support for ClickHouse’s revenue-generating activities. You’ll be a trusted advisor and business enabler in a rapidly growing company while maintaining high standards for both legal practice and business ethics.
WHAT YOU’LL DO:
- Become an important member of the commercial legal team responsible for supporting the go-to-market team by reviewing and negotiating ClickHouse’s customer contracts. Your primary focus will be supporting the EMEA sales team.
- Cultivate strong relationships with the EMEA sales team and act as a solutions-oriented business partner to ClickHouse’s EMEA sales team by providing pragmatic, sound legal counsel.
- Negotiate complex cross-border transactions with sophisticated counterparties located across multiple jurisdictions, with increasing ownership of complex deals.
- Monitor and advise on relevant regulatory, compliance, or legal developments impacting the business in the EMEA region, and partner with the broader Legal team and cross-functional stakeholders where required.
- Provide training and enablement to internal stakeholders on legal issues and contract processes.
- Help maintain and update our legal agreements, policies, and templates; develop and improve scalable workflows to enable rapid revenue growth and stability for the company.
- As an early member of ClickHouse’s EMEA legal function, contribute to building the playbooks, templates, and processes the region will run on, with mentorship and support from the broader Legal team.
WHAT YOU BRING ALONG:
- Qualified lawyer in good standing in the UK or another European jurisdiction, with the right to work in the hiring location; local qualification (or active pursuit of it) a plus.
- 3-6 years of law firm and/or in-house experience. Experience supporting high growth infrastructure SaaS companies is a plus.
- Exceptional academic performance and training, including a law degree from a highly ranked university and/or experience at a top-tier law firm in the technology space.
- Proven experience drafting, negotiating, and closing complex commercial technology transactions and SaaS agreements with enterprise customers, partners, and resellers across multiple jurisdictions. International legal experience is a plus.
- Strong understanding of commercial legal issues related to SaaS and software licensing (i.e., data privacy, security, intellectual property, open-source, revenue recognition, and tax), professional services, and other go-to-market programs (such as partner/reseller programs).
- Excellent judgement, strong business orientation, and ability to translate legal risk into practical commercial advice within the context of business objectives.
- Strong interpersonal, communication, and management skills; ability to build trust and strong relationships with ClickHouse’s sales team, cross-functional stakeholders, and ClickHouse’s customers.
- Exceptional attention to detail, strong organizational skills with ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment.
- Experience with EU/UK data protection regulations in commercial negotiations and familiarity with regulated customer requirements (i.e., DORA) is a plus.
- Experience negotiating on customer paper and working with negotiation playbooks and fallback positions is a plus.
- Fluency in additional European languages is a plus.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Canada
Workplace: Remote
OVERVIEW
ClickHouse is seeking an experienced commercial lawyer to join ClickHouse’s elite and business-focused Legal team. You will be responsible for supporting ClickHouse’s Americas sales team in reviewing and negotiating customer agreements and providing legal support for ClickHouse’s revenue-generating activities. You’ll be a trusted advisor and business enabler in a rapidly growing company while maintaining high standards for both legal practice and business ethics.
WHAT YOU’LL DO:
- Become an important member of the commercial legal team responsible for supporting the go-to-market team by reviewing and negotiating ClickHouse’s customer contracts. Your primary focus will be supporting the Americas sales team.
- Cultivate strong relationships with the Americas sales team and act as a solutions-oriented business partner to ClickHouse’s Americas sales team by providing pragmatic, sound legal counsel.
- Negotiate complex cross-border transactions with sophisticated counterparties located across multiple jurisdictions, with increasing ownership of complex deals.
- Monitor and advise on relevant regulatory, compliance or legal developments impacting the business in the Americas region, and partner with the broader Legal team and cross-functional stakeholders where required.
- Provide training and enablement to internal stakeholders on legal issues and contract processes.
- Help maintain and update our legal agreements, policies, and templates; develop and improve scalable workflows to enable rapid revenue growth and stability for the company.
- As an early member of ClickHouse’s AMER legal function, contribute to building the playbooks, templates, and processes the region will run on, with mentorship and support from the broader Legal team.
WHAT YOU BRING ALONG:
- Law degree and member in good standing in at least one U.S. state bar.
- 3-6 years of law firm and/or in-house experience. Experience supporting high growth infrastructure SaaS companies is a plus.
- Exceptional academic performance and training, including a law degree from a highly ranked law school (e.g., Top 30) and/or experience at a top-tier law firm in the technology space.
- Proven experience drafting, negotiating, and closing complex commercial technology transactions and SaaS agreements with enterprise customers, partners, and resellers across multiple jurisdictions. International legal experience is a plus.
- Strong understanding of commercial legal issues related to SaaS and software licensing (i.e., data privacy, security, intellectual property, open-source, revenue recognition, and tax), professional services, and other go-to-market programs (such as partner/reseller programs).
- Excellent judgement, strong business orientation, and ability to translate legal risk into practical commercial advice within the context of business objectives.
- Strong interpersonal, communication, and management skills; ability to build trust and strong relationships with ClickHouse’s sales team, cross-functional stakeholders, and ClickHouse’s customers.
- Exceptional attention to detail, strong organizational skills with ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment.
- Experience with data protection regulations in commercial negotiations and familiarity with regulated customer requirements is a plus.
- Experience negotiating on customer paper and working with negotiation playbooks and fallback positions is a plus.
- Title (Counsel or Senior Counsel) and pay dependent on years of experience and location.
BONUS POINTS:
- Experience supporting high growth infrastructure SaaS company
- International legal experience supporting APAC
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Partner Account Manager ANZ you will help manage and execute the partnerships that accelerate Claude adoption, unlock new capabilities and drive outcomes for our joint customers across Australia and New Zealand.
You will own a defined set of named partners end to end — a mix of (a) in-country ANZ practices of our global system integrators (e.g. Accenture, Deloitte, Cognizant) and consulting houses (BCG, McKinsey), where you work hand in hand with the GSI alliance owners who hold the global relationships, and (b) regional system integrators, consultancies and AI-native boutiques that ANZ enterprises and the Public Sector actually consume delivery services from. The ANZ partner book is split between you and the Head of Partnerships ANZ & ASEAN; for every partner assigned to you, you own the plan, the enablement path, the co-sell motion with our ANZ sales team and the partner-sourced, partner-influenced and partner-delivered pipeline that results from it. This is a builder role: partner-sourced pipeline in ANZ is still a small fraction of our open pipeline, and there is a first playbook but no established machine. We need someone who has taken partnerships from zero to a repeatable revenue engine in this market before, not someone who has inherited and administered an existing partner book.
Key responsibilities
Partner development and execution:
Run each partner as a structured pursuit: stakeholder map (country lead, AI/data practice lead, alliance lead, key account partners), joint account plan, agreed target accounts and a quarterly cadence.
For your assigned GSI country practices: activate the ANZ teams against the global frameworks and translate them into concrete joint accounts. For your assigned regional SIs / boutiques: build the relationship from scratch (selection, onboarding into the Claude Partner Network, enablement, first joint deals).
Guide partners in building repeatable Claude offerings (Claude Code / agentic engineering rollouts, agentic use cases, enterprise adoption programs) for the priority ANZ industries: financial services and insurance, public sector, retail, energy and resources, healthcare, telco, media and tech, and digital natives.
Drive co-selling with the ANZ AEs, Applied AI and Technical Success teams: introduce partners into the right accounts, bring partner-sourced opportunities to sales, and make sure every partner-attached deal is tagged correctly in Salesforce.
Performance and KPI ownership:
Own and drive the KPIs for your portfolio: Partner delivered use-cases, partner-sourced pipeline, partner-influenced pipeline and revenue, consultants enabled and certified, partners progressing through CPN tiers, joint proposals submitted.
Establish clear success metrics with each partner and drive regular business reviews against targets
Report on partnership health, progress, and commercial outcomes with data-driven insights
Every deal that runs through your partners must be set up for customer success and expansion: agree success criteria for joint accounts, make sure the partner delivers implementation and adoption support, and feed what you learn back into our partner program and the ANZ sales team.
Market development and brand building
Represent Anthropic in the ANZ partner ecosystem — partner events, joint customer events, and partner-led marketing.
Adapt the global partner playbook to ANZ buying behaviour (a concentrated enterprise market of banks, miners, retailers and telcos, federal and state government panels, long procurement cycles, and a preference for local delivery partners) and decide deliberately what not to copy.
Navigate the regulatory and sovereignty topics that come up in almost every ANZ deal (the Australian and NZ Privacy Acts, APRA CPS 230 and CPS 234, IRAP and government security requirements, critical infrastructure rules, data residency, and regulated industries such as banking, insurance and health) together with the partner and our internal experts.
Build differentiated joint value propositions with partners so that Claude is the default recommendation of the ANZ consulting ecosystem.
You may be a good fit if you have:
Builder mentality — comfortable starting from a small base and turning it into a scaled partner business; you enjoy doing the work yourself.
7+ years of partner / alliances / channel experience with system integrators and consultancies in ANZ, ideally at a cloud, data or AI platform company.
Existing relationships in the ANZ practices of the large SIs and/or with the regional consultancies and boutiques — you know who runs the AI and data practices in Australia and New Zealand.
Data-driven, KPI-oriented and comfortable being measured on partner-sourced pipeline; a track record of driving incremental revenue through partners in ANZ.
History of protecting the customer experience and the brand through partners — you say no to partners that cannot deliver.
Competitive drive — obsessed with winning and creating differentiation
Collaborative — you work as an extension of the ANZ sales team and with Applied AI, Technical Success, partner marketing and the global GSI alliance owners.
Strong executive presence; able to run partner executive conversations and enablement sessions.
Based in Australia, ideally Sydney; Melbourne or Brisbane are feasible with regular time in Sydney. Willing to travel regularly within Australia and New Zealand, and occasionally to Europe and USA.
Passion for AI and alignment with Anthropic's mission of beneficial AI development
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Singapore, Singapore; Not only from a tech lens but also from a revenue perspective
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