Location: Brussels, Belgium
We currently have a vacancy for an
Application Architect
fluent in English, to offer his/her services as an expert who will be
based in Brussels, Belgium
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Architecture and design of information systems;
Agentic AI development (such as Amazon Kiro);
Design, implementation and maintenance of the database layer of multi-tiers applications;
Design, implementation and maintenance of the front-end layer of web applications;
Data analysis, data modelling as well as physical database design;
Development and maintenance of database stored procedures;
Database configuration and optimization;
Execution of database test programs;
Definition and integration of database components;
Assistance with deployment and configuration of the Database.
Requirements
University degree in IT, combined with minimum 15 years of relevant working experience in IT;
Experience in web technologies, application design and programming languages;
Experience with AGILE methodologies’ principles and practices;
Experience with JAVA Programming Language (11/17/21);
Experience with Hibernate framework and JPA;
Experience with Spring Boot (REST APIs, Security);
Experience with Angular (15 or higher);
Experience with HTML and CSS;
Experience with JEE framework and Enterprise Architecture;
Experience with Oracle DBMS (SQL, PL/SQL, Query Optimization, Indexing and Oracle text);
Experience with Gitlab and/or Atlassian suite (Bitbucket, Bamboo) and Maven;
In-depth knowledge of Service Oriented Architecture;
In depth knowledge of software modelling and database modelling tools;
Good knowledge of business process analysis;
Good knowledge of application development environments/tools;
Knowledge of interoperability technologies (e.g. REST/SOAP web services, message oriented middleware, service oriented bus);
Knowledge of Justice and/or Consumers related public IT systems;
Basic knowledge of Justice, Consumers, Migration or Home Affairs EU policies objectives;
Professional experience in a legal organisation or department will be considered an asset;
Familiarity with SonarQube, Kubernetes and CaaS will be considered an asset;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(19985/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Athens, Greece
Are you a passionate
Angular Frontend Software Developer
fluent in English? We currently have an exciting opportunity for a highly motivated individual to join our team. This role focuses on the development and maintenance of Angular-based applications, with the successful candidate offering their services in our Athens office.
What You'll Do:
Implement responsive web applications using modern JavaScript libraries and frameworks;
Create interactive Web-based user interface components;
Test and validate cross-browser compatibility in front-end components.
Requirements
Qualifications
BSc/MSc in Computer Science, Engineering or equivalent;
Experience in Angular and front-end technologies ;
Knowledge of standards-based HTML5 and CSS3 building modern responsive web applications;
Familiarity with Typescript;
Familiarity with browser testing and debugging.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
AFSD/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Vienna, Austria
We currently have a vacancy for an
AI/ML Engineer (Python)
fluent in English, to offer his/her services as an expert who will be based in
Vienna
,
Austria
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks
Development of AI/ML models;
AI solution analysis, design and implementation;
Deploy machine learning models and AI solutions into production environments;
Propose adequate machine learning models to extract valuable insights;
Support the development of generative AI solutions;
Contributing to the design of the IT architecture considering master- and meta-data management concepts;
Engage with various teams, analyze business requirements and translate them into AI solutions.
Requirements
University degree in IT or relevant discipline, combined with minimum 7 years of relevant working experience in IT;
More than 5 years of experience in the design and implementation of data processing pipelines;
More than 5 years of experience in the design and implementation of AI/ML based decision support systems;
More than 5 years of experience in developing software packages using Python;
More than 5 years of experience in developing Deep Learning Solutions for processing image data (convolutional networks);
More than 5 years of experience in major AI software frameworks like PyTorch, TensorFlow and model formats like ONNX;
More than 5 years of experience in applying software engineering principles;
Experience with developing Large Language Models or multimodal models processing image data;
Experience with building JSON REST, including building and deployment of service-oriented architecture components;
Experience with ClearML or similar platform for streamlining AI development and deployment;
Knowledge of models for real-time object detection and image segmentation (e.g., YOLO);
Familiarity with Windows and Linux operating systems;
Familiarity with Git source control;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(18825/11/26).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.
Location: Athens, Greece
Are you a passionate
IT Consultant
with expertise in
Artificial Intelligence (AI)
and
Machine Learning (ML)?
We’re seeking a dynamic professional to join our team, either at our Athens offices or remotely. This role provides an exciting opportunity to work on challenging IT software projects for major international public organizations alongside a highly skilled team
What You'll Do:
Participate in requirements elicitation meetings and contribute to brainstorming sessions;
Elaborate functional/non-functional specifications;
Analyze data originating from various data sources, in order to drive optimization and improvement of product development and business strategies;
Identify candidate models and algorithms matching the business problems;
Develop PoC and enterprise solutions;
Contribute to the full development lifecycle, through requirements gathering, analysis, design, implementation, testing, documentation, and maintenance of system components;
Operate in a multinational environment, adhering to highly professional standards and methods;
Ensure the delivery of quality products.
Requirements
University degree in Data Science, Computer Science, Information Technology, or other related fields;
Good understanding of a variety of AI and machine learning techniques and their real-world advantages/drawbacks;
Good understanding of data modeling and evaluation;
Good understanding of the ML lifecycle;
Experience with Exploratory Data Analysis (EDA);
Strong analytical capabilities, team and quality-oriented, keen to learn and excel; Excellent written and oral communication skills in English.
Nice to Have:
Experience with Big Data technologies, such as Spark (and PySpark);
Experience with SQL and exposure to ETL development.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
AIML/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We currently have a vacancy for an
AI Architect
, to be involved in a very important international project offering rapid career evolution. The candidate will join a software development team that uses cutting-edge technology to implement challenging IT software projects for major international public organisations. The candidate will receive adequate training and support to develop their career expectations.
What You'll Do:
Own the end-to-end technical architecture of GenAI and LLM solutions across multiple enterprise engagements;
Translate business and functional requirements into secure, scalable, production-ready AI architecture blueprints;
Design advanced GenAI pipelines including RAG architectures, orchestration layers, evaluation frameworks, and model deployment strategies;
Drive AI governance, observability, monitoring, and responsible AI practices, ensuring architectural integrity across complex client environments.
Requirements
Must-Have Qualifications:
3+ years of experience in AI/ML engineering or solution architecture, with a proven track record of enterprise-grade AI delivery from concept to production;
Strong hands-on experience architecting GenAI solutions: prompt engineering strategies, RAG architectures, LLM evaluation frameworks, and production deployment patterns;
Deep understanding of distributed systems, APIs, microservices, data architectures, and cloud-native design principles;
Proven experience designing scalable AI solutions on AWS and/or Azure, including MLOps and CI/CD practices;
Demonstrated ability to translate complex business requirements into clear technical blueprints and solution architectures;
Fluent in spoken and written English.
Nice-to-Have Qualifications:
Experience in consulting, systems integration, or public-sector IT environments;
Hands-on experience with AIOps practices, LLM monitoring frameworks, and AI governance models;
Knowledge of frameworks such as LlamaIndex, LangGraph, and AI evaluation toolkits, and experience with multi-model strategies (open-source and commercial LLMs).
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
AIA/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We currently have a vacancy for a
Bid Assistant
to offer his/her services in
Athens.
Ideal candidate should possess
excellent knowledge of English; good knowledge of French will be highly appreciated.
Responsibilities and tasks
You will perform and oversee a diverse set of administrative pre-sales activities, ensuring the submission of tenders, bids, offers and proposals to national and international clients:
Identification of administrative requirements and scheduling of the necessary actions;
Collection and preparation of administrative certificates/documentation (e.g. financial and legal documents, etc.) in coordination with internal departments;
Ensure compliance and consistency across all bid documents and collateral, aligned with bid requirements;
Work with key members of individual bid teams to support the delivery of compliant tenders;
Provision of advanced assistance and secretarial support services (e.g. sampling of proposals, problem solving, review and control of correspondence, information research, etc.);
Updating a database of project references, CVs and supporting documents;
Performing new tenders search, registering and maintaining company accounts for online tender portals, highlighting and monitoring new opportunities relevant to company business scope;
Maintenance of the department’s files, archives and records.
Requirements
University Degree or MSc in Business Administration or Economics, Social Studies, Information Technology;
Excellent English communication skills (oral and written);
Excellent use of MS Office;
Excellent interpersonal, problem solving and organizational skills with approachable, enthusiastic ‘can do’ attitude;
Flexible, service-orientated, team player, proactive self-starter, focused on high quality and high productivity;
Career-oriented personality, interested to build a successful career path.
Benefits
If you are seeking a career in an exciting and dynamic company, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(ASE/11/2026)
.
We offer a competitive remuneration (with full benefits package) based on qualifications and experience, including:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible working hours, top - of - the Line tools, language courses, specialized trainings;
A great opportunity to grow and work with innovative and exiting specialists in the industry;
Being part of an environment that offers challenging goals, autonomy and mentoring, which creates development opportunities, both for you and the company.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Yerevan, Armenia
We are seeking a highly motivated Analyst and/or Software Developer fluent in English and Armenian / Russian, eager to be involved in the implementation and operation of an e-Government solution for the public sector in Armenia. This position requires some physical presence at our client’s premises in Yerevan, Armenia.
What You Will Do:
Participate in the analysis and or development of software under the guidance of the Team Leader.
Participate in testing and documentation.
Report to our Contract Manager regarding the project’s progress.
Requirements
Must-Have Qualifications:
Degree in Computer Science.
At least 2 years of professional experience in software development.
At least 2 years of professional experience in Java technologies.
Excellent command of the Armenia and Russian language (preferably, native speaker).
Excellent command of the English language.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (JA/D/11/2026).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Malta; Spain; France; Isle of Man; Gibraltar
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Unlock your full potential as a
Country Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this unique B2B role, you will take ownership of a major partner account and its portfolio within
a highly lucrative, targeted European market
. You won't just be overseeing regional strategy; you will be assisting the partner's operational performance, connecting the partner's goals with our internal teams. If you possess a data-driven mindset, strong leadership skills, and a passion for scaling local markets, we would love to hear from you!
What we want you to do:
Regional Performance & Reporting:
Report on the performance of the specific country that the partner operates in, ensuring alignment with their regional growth and ROI objectives.
Website & Affiliate Optimization:
Continuously monitor and optimize the partner's regional websites for an exceptional user experience, and oversee localized affiliate activities to ensure compliance and drive acquisition growth.
Market Analysis & Strategy:
Conduct thorough market studies and competitor comparisons, crafting comprehensive, data-backed go-to-market strategies tailored to this specific European territory.
Localization & Promotion:
Champion the nuances of this specific market to ensure seamless adaptation across all teams. Discover and implement innovative methods to promote the partner's products.
Stakeholder Collaboration:
Collaborate closely with Team Leads, department heads, and internal stakeholders to maintain alignment on all regional and operational goals.
Requirements
Market Leadership:
Proven experience as a Country Manager, market lead, or in a similar role owning performance for a local or regional market, preferably a French-speaking European market.
Target Market Fluency:
Full professional proficiency in
French
(essential for managing the localized partner portfolio, reviewing regional content, and analyzing market data), plus professional working proficiency in English (B2 or higher).
Performance & Reporting:
Strong analytical skills, with the ability to report on country performance, interpret market and channel data, and recommend actions that support the partner's regional growth and ROI objectives.
Website & Affiliate Oversight:
Experience monitoring and optimizing regional websites for user experience, and overseeing localized affiliate activity to support compliant acquisition growth.
Market Analysis & Strategy:
Experience conducting market studies and competitor comparisons, and turning those insights into data-backed go-to-market strategies for a specific territory.
Localization & Promotion:
Ability to champion local-market nuance across internal teams and to identify practical ways to promote the partner's products in the territory.
Stakeholder Collaboration:
Excellent communication and stakeholder-management skills, with a track record of connecting a partner's local goals with internal teams (marketing, content, CRM, affiliates and operations).
Industry Experience:
Experience in management, business development, affiliate or CRM work in the iGaming industry is a plus.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Studios has created some of the most loved worlds, characters, and stories in entertainment. Our opportunity now is to build those IP with greater intention — growing audiences, deepening fandom, and creating more ways for people to engage with PlayStation franchises beyond the release of a game.
We are looking for a Lead Franchise Strategist to help shape that work.
This is not an integrated marketing role, a licensing or consumer products role, or a role focused on extending a launch campaign. We are looking for someone who understands how entertainment franchises are built over time — across audiences, stories, formats, products, experiences, and partners.
Gaming experience is valuable but not required. Experience in film, television, animation, publishing, consumer products, licensing, live experiences, or location-based entertainment may be just as relevant.
What matters most is that this person has helped build something. They can look at an IP, understand what makes it special, identify where the strongest audience and commercial opportunities exist, and turn that into a clear and credible plan for growth.
This role will work across PlayStation Studios, Portfolio Strategy, PlayStation Productions, brand, marketing, insights, finance, consumer products, licensing, legal, and Sony Group partners — connecting creative ambition, audience demand, and commercial opportunity while protecting what fans already love.
Key Responsibilities
Lead franchise strategy work for assigned priority PlayStation IP, from initial opportunity assessment through long-term planning and cross-functional alignment
Develop franchise strategies that define audience opportunity, positioning, expansion potential, commercial rationale, and priorities for growth
Proactively identify new ways priority IP could grow, including opportunities that may sit outside PlayStation’s existing franchise playbook
Identify where each franchise has the strongest potential across film, television, animation, publishing, consumer products, music, live and location-based experiences, partnerships, and digital/community engagement
Help define what each franchise should become over time — and just as importantly, where it should not go
Use audience research, fandom insights, market trends, competitive benchmarks, and commercial data to make clear recommendations to leadership and cross-functional partners
Translate franchise ambition into practical roadmaps, sequencing, decision frameworks, and execution priorities
Support the development of franchise bibles, IP briefs, creative guardrails, and other tools that enable partners to build from a shared understanding of the IP
Partner with finance and business teams to understand and articulate the value of franchise activity across games and adjacent businesses
Help evolve PlayStation’s approach to long-term franchise planning, bringing greater consistency and rigor to how opportunities are identified, evaluated, and prioritized
Champion the fan perspective — understanding what audiences love, where they want more, what will feel authentic, and where expansion could damage trust
What We’re Looking For
Strong experience in franchise strategy, IP development, entertainment strategy, brand expansion, audience growth, or a related field, with a track record of independently leading complex strategic work
A track record of helping build, shape, expand, or revitalize entertainment IP, ideally across multiple formats or business areas
Strong understanding of fandom — how audiences discover, engage with, spend around, advocate for, and stay connected to IP over time
Experience working across creative and commercial disciplines, including areas such as production, research, finance, marketing, licensing, consumer products, and external partnerships
Ability to synthesize complex creative, audience, and commercial information into clear recommendations, influence senior stakeholders, and build alignment around a direction
Strong creative taste and commercial judgment — someone who can see both the magic of an IP and the business around it
Experience with areas such as franchise architecture, audience segmentation, IP positioning, content roadmaps, commercial planning, or long-range portfolio strategy
Comfort operating in ambiguity and creating structure around IP that may not yet have a fully formed franchise ecosystem
Ability to challenge assumptions constructively and make thoughtful calls about what is worth doing, what should wait, and what should not happen at all
A practical, collaborative approach and the ability to influence across teams without always owning final execution
Experience with global entertainment brands or IP with multi-market potential is a plus
The Ideal Candidate
The ideal candidate is a builder, not a caretaker. They may have worked on established IP or helped build something from an earlier stage, but they are most energized by the question of what comes next.
They can look at a game world, character, story, or fanbase and see the broader franchise potential — not as a list of extensions, but as a connected system of creative expansion, audience growth, and long-term value.
They are equally comfortable talking about story, fandom, audience behavior, commercial models, and execution realities. They know that not every IP should become everything. They have the discipline to prioritize, the taste to protect what matters, and the strategic instincts to spot where PlayStation can create something fans will genuinely care about.
Success in This Role Looks Like
The priority PlayStation IP they support have clear, actionable long-term franchise strategies
Teams across PlayStation and Sony have a shared understanding of where those franchises can grow, where they should not, and why
New opportunities are identified proactively and evaluated earlier and more consistently, with strong audience, creative, and commercial rationale
Fans have meaningful ways to stay connected with PlayStation worlds between major game releases
The role contributes to a more coordinated and repeatable approach to building PlayStation franchises for the long term
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$155,800
—
$233,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp.
What You’ll Do
- Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach
- Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events
- Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit
- Collarboate cross-functionally with Channel partner Managers, Marketing, Operations and Direct Sales to strategically grow Ramp’s Partner ecosystem
- Educate accounting leaders and firm stakeholders on Ramp’s partnership program and convey the value Ramp can provide to the prospective partner firm and their clients
- Ideate on new and unique ways to build and develop partner relationships
- Maintain accurate partner relationship data within Salesforce
What You Need
- Strong written and verbal communication skills
- Excellent listening skills and energetic and professional phone and Zoom presence
- High level of comfort with sales, prospecting and both virtual and in-person
- Dedication to tracking and improving performance and efficiency on a daily basis
- Deep interest in understanding specific business challenges with the different verticals
- Sense of entrepreneurship: a self-starter with a high sense of urgency, ability to work within undefined processes and a will to find a way
Nice to Haves
- Background in client-facing and/or sales roles in business development, consulting or investment banking
- Prior experience partnering with or selling to accounting firms and/or financial advisors
- Prior CRM experience (preferably Salesforce)
- Experience at a high-growth startup
- Ability to understand financial services
- Bachelor’s degree from a four-year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Global Security Program Manager on Notion’s Global Safety & Security team, you’ll help protect our people, workplaces, and operations across a distributed global portfolio. This role exists to bring greater consistency to physical security programs as Notion scales—strengthening technology, vendor operations, incident readiness, and local execution without losing the welcoming experience we want employees and guests to feel. You’ll work across Workplace, People, IT, Legal, business leaders, vendors, and building partners, balancing hands-on operations with repeatable program design. This is a remote role based in the United States, with travel to Notion offices, events, and other locations expected—up to 50% based on operational needs.
A GREAT TUESDAY:
- Review regional differences in access control or visitor management and turn them into clear priorities for the global parity project.
- Work with a vendor or building manager to resolve a security gap, balancing local context with global standards.
- Draft an incident update, using AI to improve clarity, then validate the details and judgment behind the message.
- Coordinate international project work while responding thoughtfully to an urgent operational issue.
WHAT YOU'LL ACHIEVE:
- By your 90th day, kick off a global physical security parity project that creates shared visibility into regional practices, gaps, and priorities.
- By your 90th day, use AI to accelerate clear, effective communications, reduce busywork, and keep detail-heavy work accurate and reviewable.
- By the end of your first year, take ownership of Notion’s physical security technology program, improving how systems, data, and operating practices support safe and resilient workplaces.
- By the end of your first year, demonstrate program ownership in one major physical security or safety pillar, such as business continuity and disaster recovery, event security, travel risk management, monitoring operations, crisis management, guard force operations, or governance.
- By the end of your first year, deliver multiple international projects with clear plans, sound judgment, and effective coordination across regions, vendors, and cross-functional partners.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to own physical security or safety programs across multiple sites or regions, including security technology, access control, incident response, or vendor operations.
- Effective project management skills, with the ability to move multiple international projects from ambiguity to clear plans, decisions, and delivery.
- Clear, thoughtful communication with internal partners, vendors, building management, and local stakeholders—especially when translating security requirements into practical action.
- A service-oriented approach and eagerness to help create secure, welcoming workplace experiences; you bring curiosity, ownership, and sound judgment to how you work with others.
- Novice AI proficiency and a willingness to use AI as a practical collaborator for communication, accuracy checks, documentation, and reducing repetitive work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $208,000 – $233,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a Strategic Finance Business Partner to support our AI team and other business functions. Our Strategic Finance Business Partnership team serves as a trusted advisor to the company, driving our financial planning, forecasting, and review processes, and guiding critical decisions through insightful analyses and strategic thought partnership.
This is a high-impact role on a lean team: you’ll partner deeply across Engineering and Product to strengthen executive-level visibility into financial performance, improve forecast accuracy, and evaluate strategic investments across our product.
This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Embed deeply within the AI team and broader business as a trusted financial partner. Understand key cost drivers and the product roadmap to proactively surface financial implications, risks, and opportunities.
- Own weekly and monthly AI cost reporting end to end, delivering clear visibility into spend, usage, key trends, and anomalies for executives and functional leaders.
- Deliver thoughtful analyses to support strategic decisions with strong judgment, speed, and attention to detail.
- Support the monthly close and reporting process with Accounting, vendor and PO tracking, budget-versus-actuals cost analyses, and flux reviews
- Partner with the AI team, Product, Data Science, Engineering, and other cross-functional teams to deliver accurate forecasts and budgets.
- Strengthen AI cost data and reporting infrastructure by identifying data gaps, improving recurring workflows, and using AI and automation to make reporting more durable, scalable, and timely.
SKILLS YOU'LL NEED TO BRING:
- 2-4 years of experience in FP&A, Strategic Finance, and/or Corporate Finance
- Experience with financial modeling, forecasting, budgeting, financial close, and reporting (budget vs. actuals, etc.)
- Data fluency and the ability to navigate complex datasets, including identifying anomalies or data gaps.
- Intellectual curiosity, strong analytical judgment, and the ability to move from detailed data to a clear point of view on performance, risks, and opportunities
- Comfortable partnering directly with senior leadership and building strong cross-functional relationships
- Strong work ethic, reliability, and attention to detail — “get it done” attitude
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience with a high-growth tech company, including native AI, SaaS, or consumption-based businesses
- Experience with NetSuite, Workday, Zip, and planning tools (Pigment, Adaptive, Anaplan)
- Working knowledge of SQL
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $120,000 - $140,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Security Governance Engineer, you will be the individual contributor who owns how GitLab writes, maintains, communicates, and measures its security policies and standards. You will turn emerging regulations, including AI regulation, into clear requirements that engineering, product, and legal teams can act on, and you will use automation to keep governance lightweight and continuous rather than a point-in-time exercise. You will sit on the Security Governance team within Security Assurance and work closely with Security Compliance, Security Risk, and GRC Engineering. You will report to the Director, Customer Trust & Security Governance.
What you'll do
Policies and standards
Own the end-to-end lifecycle of GitLab's security policies, standards, procedures, and guidelines: drafting, stakeholder review, approval, publication, annual review, and retirement.
Define and run the exception management process, including risk-based approvals, expiry tracking, and trend reporting that shows where policies need to change.
Run policy attestation and investigate non-adherence.
Keep policies clear, practical, and aligned with how GitLab's engineering teams work in a DevSecOps environment.
Regulatory and framework alignment
Monitor emerging regulations and standards (e.g., EU AI Act, NIST AI RMF, ISO 42001, sector or regional requirements) and partner with Legal well ahead of compliance deadlines to assess impact and update policy.
Maintain mappings between our policies and frameworks such as SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, so requirements are written once and reused.
Measurement and assurance
Define KPIs for policy adherence and report trends to Security leadership.
Run targeted internal assessments of adherence and drive remediation to closure.
Support audit activities by coordinating evidence, testing, and remediation management.
Customer trust
Support customer questionnaires and customer meetings, and help turn recurring customer requests into better policies and self-service content.
Automation and AI
Identify and implement automation and AI-assisted workflows for policy management, evidence collection, control monitoring, and assessment work, in partnership with GRC Engineering.
Technical leadership
Act as a technical and program leader across Security, Product, Legal, and Engineering, influencing without direct authority.
Mentor other team members and help set the direction of the Security Governance roadmap.
What you'll bring
10+ years in security governance, GRC, or IT risk, with hands-on ownership of a policy and standards lifecycle and measurable outcomes, ideally at a global technology company.
Working knowledge of SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, including how to put them into practice, not only how to read them
Experience creating and maintaining an enterprise Information Security Management System (ISMS), ideally including hands on involvement in ISO 27001 certification or recertification.
Understanding of cloud, SaaS, and DevSecOps practices, and the ability to write policy that engineers will follow.
A risk-based mindset that balances compliance with real security risk.
Demonstrated use of automation or AI to reduce manual GRC work.
Strong written and verbal communication, including translating technical concepts for engineers, executives, auditors, and customers.
Experience collaborating with Security, Product, Legal, and Engineering.
Certifications such as CISSP, CISM, CISA, or similar are highly desirable.
What success looks like
First 30 days: Assessed the current policy library and exception process, built relationships with key stakeholders, and proposed a prioritized roadmap.
First 90 days: Uplift the existing security policy library to align with NIST CSF, ISO 27001/27017/27018/42001, and PCI-DSS.
First 120 days: A refreshed review cadence is in place, exception reporting is running, and can demonstrate a measurable improvement in policy adherence.
First six months: Develop Policy as Code and collaborate with Security, Product, Legal, and Engineering for implementation into existing workflows.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly, so you'll draft and revise policies and standards in the open with input from Security, Legal, Product, and Engineering.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$238,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
SingleStore is growing our Sales Development team, and we’re looking for hungry, motivated sales development professionals. The SDR team at SingleStore uses outbound prospecting tactics to generate opportunities for our sales team(s). Business development representatives are assigned to account-based territories for commercial, enterprise, and strategic target accounts. This team is a keen group with high business acumen and a hunter's mentality, comfortable generating their own leads.
Role and Responsibilities:
Generate a qualified sales pipeline for SingleStore targeted accounts ($100M - 1BN in annual revenue)
Actively prospect using phone, email, and social media; 50:50 split between outbound and inbound
Partner with up to 4 Account Executives on account plans and prospecting strategies
Identify key account stakeholders to generate opportunities for SingleStore
Maintain open communication and alignment with Account Executives and management
Quickly gain a strong understanding of the SingleStore value proposition and the database industry landscape (prior data experience is a plus)
Consistently achieve/exceed the monthly quota of qualified opportunities and meaningful interactions with new prospects
Required Skills and Experience:
1+ years of SDR (Inbound), or BDR experience in the software industry preferred
Strong business acumen, with the ability to become an expert on database management systems (DBMS) within your first 90 days
Proven track record of running high-volume outbound cadences via phone, email, and social media
Proven track record of achieving measurable lead and pipeline goals; references preferred
Formal sales training is a plus
Required to be available Tuesdays and Wednesdays for pipeline generation days with the team and overall training
What you’ll bring:
Comfortable operating in a fast-paced environment
An exceptional written and spoken communicator
Hungry for a career in sales or other areas of enterprise software
Comfortable reaching out cold to executive-level and technical prospects
Experience with sales tools like Salesforce, Outreach.io, Zoominfo, and LinkedIn
Highly organized & autonomous
Entrepreneurial and self-motivated
An ability to partner with and support co-workers and customers across time zones
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
Location: United Kingdom
SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling.
As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities.
This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow “AI seller” title.
Role and Responsibilities
Build and execute a territory strategy for net-new customer acquisition.
Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity.
Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer.
Engage executive, business, technical, security, and procurement stakeholders.
Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases.
Build and develop champions, multi-thread the buying group, earn executive and economic-buyer access, and maintain stakeholder alignment; own the stakeholder plan, mutual action plan, close plan, value case, stage gates, forecast, and commercial outcome.
Lead complex sales cycles through technical validation, security, legal, procurement, negotiation, and close.
Partner with Solutions and Forward Deployment Engineers and cross-functional teams to validate technical fit and establish the first production workload.
Navigate competitive displacement and maintain disciplined activity management, CRM hygiene, reporting, qualification, forecasting, and opportunity management; showcase clear metrics such as pipeline created, meetings, conversion, quota attainment, and new-logo performance.
Be AI fluent: use AI and research tools productively and responsibly while applying judgment, validating outputs, and separating facts from hypotheses.
Travel within the assigned territory as required.
Required Skills and Experience
5+ years of quota-carrying B2B enterprise software sales experience, ideally selling to large or technically sophisticated organizations; experience in data, cloud, analytics, AI, or adjacent technical domains is a plus.
Repeated, quantified quota success with clear ownership of new-logo wins and self-sourced pipeline.
Experience closing complex, multi-stakeholder deals involving executives, technical evaluators, security, legal, finance, procurement, and partners.
Ability to sell measurable business outcomes and build ROI, TCO, or operational-impact cases.
Technical fluency in an adjacent domain such as databases, data infrastructure, analytics, AI/ML, cloud, Kubernetes, developer tools, cybersecurity, observability, or open-source software.
Strong qualification, account planning, forecasting, CRM, negotiation, and deal-management skills.
Learning velocity and coachability, demonstrated through specific behavior change after feedback; ability to explain technical concepts clearly to technical and executive audiences.
Executive presence, customer trust, resilience, intellectual honesty, and excellent communication skills.
B.A., B.S. degree or equivalent in a related field.
Experience with Fortune 500 or security-sensitive organizations, cloud ecosystems, open-source or consumption-based products, or emerging categories is preferred.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
SingleStore’s salary range for this role is £140,000 - £230,000
For candidates residing in California, please see our
California Recruitment Privacy Notice
. For candidates residing in the EEA, UK, and Switzerland, please see our
EEA, UK, and Swiss Recruitment Privacy Notice.
Location: London, England
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
£90,630
—
£122,617 GBP
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$142,800
—
$193,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Central hours (9am to 6pm CT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Athens, Greece
Vienna, Austria
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.