Location: United States; Phoenix; Seattle; California; Denver
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States.
In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory..
We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment.
As an Account Executive, you will:
- Drive net-new customer acquisition through targeted outbound activity, senior leader engagement, and relationship building across SLED organizations.
- Develop and execute a sales plan and prioritization for the SLED market in your territory, identifying pathways and partners to scale growth regionally.
- Act as a trusted advisor and thought partner to SLED customers and prospects by understanding their goals and shaping AI solutions that deliver measurable value
- Work closely with channel and local partners, particularly Distributors and VARs as well as major system integrators to scale outreach, accelerate adoption, and maximize customer success
- Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships
- Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions
- Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth
- Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment
You may be a good fit if you have:
- 5+ years of direct public sector sales experience in the SLED Market, with a proven track record of closing $2M+ annual quotas.
- Deep knowledge of SLED procurement cycles and decision-making processes, how to work with resellers, VARs and distributors.
- Established regional network, including state and local departments and agencies, prime contractors, and industry associations.
- Experience selling SaaS, AI/ML, or enterprise software solutions to government clients.
- High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up
- Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals
- Creativity and strong technical acumen to structure unique, mutually beneficial partnerships
- Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences
- Preference given to candidates within California, Texas, Washington, Arizona and Colorado with willingness to travel (25-35%).
Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Avignon, France; Le Pontet, France; Cavaillon, France; Orange, France; Carpentras, France; Nîmes, France
Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile.
À propos du poste :
En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe.
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Ce que vous ferez :
1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil.
2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile.
3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client.
4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires.
Avantages du poste :
•Une collaboration avec des marques emblématiques dans tous les secteurs d'activité.
•Des missions flexibles adaptées à vos intérêts.
•Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats.
•Une plateforme conviviale pour gérer les missions et les avis.
Comment rejoindre la communauté CXG :
1. Inscrivez-vous : inscrivez-vous sur
live.cxg.com
et confirmez votre adresse e-mail.
2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié.
3. Obtenez la certification : validez la Certification Générale pour accéder aux missions.
4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent.
5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe.
Rémunération :
- Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission.
- Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission.
À propos de CXG
Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe.
Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis.
Requirements
Vous avez 18 ans ou plus.
Vous êtes déjà client(e) de marques haut de gamme ou de luxe.
Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité.
Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable.
Vous êtes attentif/ve à et passionné(e) par l'expérience client.
Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.
Benefits
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Location: Caen, France; Lisieux, France; Bayeux, France; Le Havre, France; Rouen, France
Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile.
À propos du poste :
En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe.
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Ce que vous ferez :
1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil.
2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile.
3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client.
4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires.
Avantages du poste :
•Une collaboration avec des marques emblématiques dans tous les secteurs d'activité.
•Des missions flexibles adaptées à vos intérêts.
•Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats.
•Une plateforme conviviale pour gérer les missions et les avis.
Comment rejoindre la communauté CXG :
1. Inscrivez-vous : inscrivez-vous sur
live.cxg.com
et confirmez votre adresse e-mail.
2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié.
3. Obtenez la certification : validez la Certification Générale pour accéder aux missions.
4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent.
5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe.
Rémunération :
- Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission.
- Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission.
À propos de CXG
Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe.
Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis.
Requirements
Vous avez 18 ans ou plus.
Vous êtes déjà client(e) de marques haut de gamme ou de luxe.
Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité.
Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable.
Vous êtes attentif/ve à et passionné(e) par l'expérience client.
Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.
Benefits
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Location: Brest, France; Morlaix, France; Quimper, France; Guipavas, France; Plougastel-Daoulas, France; Milizac, France
Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile.
À propos du poste :
En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe.
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Ce que vous ferez :
1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil.
2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile.
3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client.
4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires.
Avantages du poste :
•Une collaboration avec des marques emblématiques dans tous les secteurs d'activité.
•Des missions flexibles adaptées à vos intérêts.
•Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats.
•Une plateforme conviviale pour gérer les missions et les avis.
Comment rejoindre la communauté CXG :
1. Inscrivez-vous : inscrivez-vous sur
live.cxg.com
et confirmez votre adresse e-mail.
2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié.
3. Obtenez la certification : validez la Certification Générale pour accéder aux missions.
4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent.
5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe.
Rémunération :
- Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission.
- Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission.
À propos de CXG
Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe.
Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis.
Requirements
Vous avez 18 ans ou plus.
Vous êtes déjà client(e) de marques haut de gamme ou de luxe.
Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité.
Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable.
Vous êtes attentif/ve à et passionné(e) par l'expérience client.
Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.
Benefits
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Location: Arpajon, France; Brétigny-sur-Orge, France; Sainte-Geneviève-des-Bois, France; Courcouronnes, France; Massy, France; Corbeil-Essonnes, France
Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile.
À propos du poste :
En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe.
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Ce que vous ferez :
1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil.
2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile.
3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client.
4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires.
Avantages du poste :
•Une collaboration avec des marques emblématiques dans tous les secteurs d'activité.
•Des missions flexibles adaptées à vos intérêts.
•Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats.
•Une plateforme conviviale pour gérer les missions et les avis.
Comment rejoindre la communauté CXG :
1. Inscrivez-vous : inscrivez-vous sur
live.cxg.com
et confirmez votre adresse e-mail.
2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié.
3. Obtenez la certification : validez la Certification Générale pour accéder aux missions.
4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent.
5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe.
Rémunération :
- Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission.
- Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission.
À propos de CXG
Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe.
Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis.
Requirements
Vous avez 18 ans ou plus.
Vous êtes déjà client(e) de marques haut de gamme ou de luxe.
Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité.
Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable.
Vous êtes attentif/ve à et passionné(e) par l'expérience client.
Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.
Benefits
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Location: Atlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
International Environment
Working on the latest tech for the Insurtech Market Leader
Competitive remuneration package
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer at CoverGo, you will play a pivotal role in driving the technical direction and execution of our innovative insurance enterprise software solutions. Lead and mentor a team of talented engineers, guiding them through the design, development, and maintenance of our SaaS platform. Collaborate closely with stakeholders to understand business requirements, architect scalable solutions, and ensure the delivery of high-quality software. Stay abreast of emerging technologies, advocate for best practices, and foster a culture of innovation and excellence within the engineering team.
What You Will Do
Lead the end-to-end development lifecycle of our SaaS platform, from design and implementation to deployment and maintenance, ensuring alignment with business objectives and technical requirements.
Provide technical leadership and mentorship to a team of Full Stack Engineers, fostering their growth and development through coaching, feedback, and knowledge sharing.
Collaborate closely with product managers, designers, and other stakeholders to translate business requirements into technical solutions, prioritizing features and enhancements based on impact and feasibility.
Drive architectural decisions and establish coding standards and best practices to ensure the scalability, reliability, and maintainability of the platform.
Conduct thorough code reviews, enforce quality standards, and promote a culture of continuous improvement through the adoption of testing methodologies and automation.
Proactively identify technical debt, scalability bottlenecks, and areas for optimization, leading initiatives to address them and improve overall system performance.
Champion security and compliance initiatives, ensuring adherence to industry regulations and best practices, and driving the implementation of robust security measures.
Stay updated with the latest trends, technologies, and best practices in software development, evaluating their potential impact and relevance to our platform, and advocating for their adoption where appropriate.
What We Need
Demonstrated leadership experience in a technical role, with a track record of successfully leading and mentoring engineering teams in the development of complex SaaS applications.
Extensive hands-on experience with Full Stack development using Node.js and related technologies, with a minimum of 8 years of relevant experience.
Proficiency in front-end and back-end technologies such as Node.js, Vue.js, GraphQL, MongoDB, Docker, and TypeScript.
Strong expertise in cloud platforms such as AWS, Azure, or Google Cloud, with experience in architecting and deploying scalable and resilient applications.
In-depth knowledge of Test-Driven Development (TDD) methodologies, unit, integration, and functional testing, and experience with testing frameworks and automation tools.
Solid understanding of Object-Oriented Programming (OOP) principles, SOLID principles, and design patterns, with practical experience in their application.
Thorough understanding of web security best practices and experience in implementing security measures and ensuring compliance with industry regulations.
Familiarity with container technologies like Docker and proficiency in cloud infrastructure and solutions.
Experience with Nest.js is a plus.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
Proven ability to prioritize and manage multiple projects simultaneously, with a proactive and results-oriented approach.
Passion for continuous learning and professional development, with a keen interest in staying updated with emerging technologies and industry trends.
Why You'll Love Working Here
Hybrid Work Model
15 Days Annual Leave
13th-month Pay
Annual Performance Bonus
Health Insurance
Stock Options after 6 months
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform.
What You Will Do
Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team.
Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices.
Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience.
Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience.
Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality.
Investigate and promptly address bugs to uphold platform reliability.
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations.
Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative.
Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows.
Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives.
What We Need
Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications.
Minimum 2 years in a lead/manager role, able to guide and ensure development of teams
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
International Environment
Competitive remuneration package
Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City
15 Days Annual Leave
13th-month Pay
Annual Performance Bonus
Stock Options after 6 months
Health Insurance
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Pune, India
About Flosum
Flosum is at the forefront of innovation in the Salesforce DevOps ecosystem. Our comprehensive, Salesforce-native solution integrates version control, continuous deployment, automated merge tools, and deep code analysis—enabling development teams to move faster with confidence.
Beyond DevOps, Flosum offers enterprise-grade Disaster Recovery and a cybersecurity framework purpose-built for Salesforce, empowering organizations to fully embrace DevSecOps. Our platform is trusted by developers, architects, admins, and CIOs to meet both technical and compliance demands—all within the Salesforce ecosystem.
If you’re excited by the idea of contributing to a high-growth SaaS company with proven impact and powerful technology, we’d love to meet you.
About You
You’re an energetic, curious, and results-oriented individual eager to grow your career in tech sales. You’ve had early success in prospecting or sales development and are already used to carrying a quota and exceeding targets, now is the time to take your game to the next level. You thrive in fast-paced environments, are highly coachable, and bring both grit and empathy to your work.
You are:
Driven, self-motivated, and excited to learn.
Organized and detail-oriented—able to manage your time and leads effectively.
Collaborative and team-minded, with strong interpersonal skills.
Comfortable with ambiguity and resourceful when facing challenges.
Passionate about starting a career in SaaS or the Salesforce ecosystem.
Bonus Points If You Have:
Salesforce certifications or admin experience
Familiarity with tools like Outreach, Cognism, Lusha, or Qualified
Exposure to DevOps, cybersecurity, or Salesforce development environments
Multilingual proficiency to support global outreach
Requirements
What You’ll Be Doing
We’re growing our in-office team in Pune and we are building the sales team who will work closely with peers and sales leaders to build a qualified pipeline for our global sales teams. This role is Office based in Pune and the customers we are targeting will be largely in North American Time zones therefore you will need to be flexible to cover these hours.
In this role, you will:
Prospect into Salesforce customers via phone, email, and LinkedIn
Respond quickly and professionally to inbound leads
Qualify prospects by understanding their current challenges, goals, and fit
Schedule discovery calls and demos for Account Executives
Deliver the Flosum value prop clearly and creatively
Keep Salesforce CRM up to date with clean, accurate activity and notes
Follow internal processes and campaign playbooks to ensure visibility and reporting
Stay current on the Salesforce ecosystem, Flosum’s product roadmap, and industry trends
Work from our Pune office daily, collaborating with your manager and team
Career Growth Path
This role is built for ambitious professionals. High-performing BDRs will be considered for growth opportunities, such as Senior BDR or SMB Account Executive role, typically within 9-12 months. Promotions are based on demonstrated readiness for the next role and business needs, with clear coaching and development support provided along the way.
Benefits
Competitive compensation & incentive structure
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service?
Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading!
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia.
As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As our Support Manager you will lead our Shared Service Center team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Georgian.
You are customer obsessed and have experience in Customer Support or Customer Service.
You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
Any trainings or experience in people or project management are an advantage
A degree in Business Administration is a strong plus!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Code RL at Anthropic drives reinforcement learning efforts behind Claude's coding capabilities, creating and scaling agentic coding environments. This is an engineering role with unusual latitude to set technical direction and standards.
You'll be part of a team solving the engineering side of research efforts such as embedding with research teams, getting up to speed on their systems and needs, and designing the frameworks, APIs, and infrastructure that let researchers move faster, then rotating off, leaving behind well-oiled systems those teams can understand, own, and maintain themselves. Your remit also includes the ongoing health of production RL runs: maintainable, monitored, and straightforward to triage.
The team's problem space spans the client side of sandboxed execution for agentic RL environments, large-scale data processing jobs, the lifecycle of production datasets, and the frameworks researchers build environments on. You won't own all of this yourself, you'll take on the slices where your depth matters most. You'll be a strong fit if you have deep expertise in Python, a refined sense of taste for API and framework design, and hard-won intuition for how complex systems fail — especially silently. You should be comfortable diving into messy research code, finding the load-bearing abstractions, and improving them incrementally while researchers continue to build on top of your work.
Key responsibilities
Design widely-used APIs, frameworks, and abstractions that other engineers and researchers build on, with careful attention to interface legibility and principled defaults
Embed with research teams on a rotational basis: understand their engineering needs, build systems and APIs that support their work, and transfer ownership so teams can maintain those systems after you rotate off
Work directly in research codebases, improving reliability and structure without slowing down the research they support
Anticipate silent failure modes and prevent them structurally through type safety, well-designed invariants, targeted testing, and refactors that shrink the surface area for bugs
Contribute to the reliability of production RL systems, including monitoring, regression detection, and triage tooling
Help define engineering standards, review practices, and design patterns for a new team, and mentor researchers and engineers in adopting them
Minimum qualifications
Deep expertise in Python, including static typing, safe async and concurrency patterns, and writing performant Python code
A track record of designing intuitive, safe APIs or frameworks that other engineers or teams adopted and built on
Experience working productively in large, evolving, or research-style codebases that you didn't originally write
Demonstrated ability to anticipate failure modes — especially silent ones — and prevent them structurally through system design, type safety, and testing
Strong written and verbal communication skills, including the ability to explain system designs to collaborators with varied engineering backgrounds
Comfort with ambiguity: able to scope your own work from a loosely defined problem and drive it to a maintainable outcome
Preferred qualifications
Experience building infrastructure, tooling, or frameworks for machine learning research or RL workflows
Familiarity with reinforcement learning concepts, agentic systems, or LLM training pipelines
Experience building or operating large-scale distributed systems
Experience building client libraries or SDKs on top of sandboxed, containerized, or remote execution platforms
Experience with large-scale data processing or dataset lifecycle management
Experience designing plugin systems or extensible class hierarchies used across an organization
Experience embedding with or consulting for other teams, including successfully handing off systems for others to own
Experience defining code standards, lint rules, or static verification approaches adopted across multiple teams
Prior experience as a technical lead, or setting engineering standards for a team
Prior experience maintaining an open source project
Representative projects
These are examples of the challenges the team tackles; no one person will work on all of them:
Design a base RL environment abstraction general enough to be subclassed across a wide range of environments
Design a model-tool interface for sandboxed agentic environments that has explicit serialization semantics
Partner with the platform teams that own the sandbox runtime to specify low-level features that improve the integrity of agentic coding tasks
Design probes that catch sandbox regressions early
Design the lifecycle and maintenance scheme for a production dataset
Lead a research code refactor replacing loosely structured data containers with equivalents that carry stronger correctness guarantees, without breaking the experiments that depend on them
Design lint rules and code-style requirements that favor statically verifiable patterns — including patterns less likely to be overlooked by an LLM reviewing or writing the code — to shrink the surface area for silent bugs
Build the access layer that lets researchers discover and reuse data artifacts across teams
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr AI Architect - Conversation AI.
About the job
This position is critical to leveraging Twilio’s massive data ecosystem and unmatched communication scale to build our customer facing AI capabilities, such as Twilio Conversational Memory, Enterprise Knowledge, Behavioral Data Intelligence and many more to power the future of our customer engagement platform.
As a Sr. AI Architect for Twilio Platform, you will also influence the design and evolution of our company-wide ML/AI Ops foundation. You will set the long-term technical vision, establish architectural guardrails, and ensure strict adherence to responsible AI principles. You will drive cross-organizational initiatives, solve complex technical challenges, and elevate the technical standards across all of Twilio. Transitioning AI/ML concepts from cutting-edge research to resilient, compliant, and cost-effective production systems will be your core mission.
As a Sr AI Architect, you will lead the company as the Distinguished Engineer and AI Contextual Engineering SME, serving as the guiding authority to our Architects, driving company-wide impact, and steering Twilio's overarching technical direction for conversational AI. In this pivotal leadership role, you will also influence the design and evolution of our company-wide ML/AI Ops foundation. You will set the long-term technical vision, establish architectural guardrails, and ensure strict adherence to responsible AI principles. By driving cross-organizational initiatives and solving complex technical challenges, you will elevate the technical standards across all of Twilio. Transitioning AI/ML concepts from cutting-edge research to resilient, compliant, and cost-effective production systems will be your core mission.
Responsibilities
In this role, you’ll:
Define and drive a long-term AI/ML architectural vision that aligns with Twilio’s business goals, specifically focusing on how data and memory power the next generation of customer engagement.
Own the strategic roadmap for Twilio’s ML/AI Ops platform and tooling, ensuring a unified approach to model development, deployment, and lifecycle management across all platform capabilities.
Evaluate and implement modern LLM architectures, RAG systems, MCP/tooling frameworks, and inference optimization techniques.
Lead architecture for agentic AI systems including orchestration, reasoning, tool usage, and contextual grounding.
Stay current with rapidly evolving advancements in LLMs, agent frameworks, reasoning systems, and AI infrastructure.
Transition seamlessly from high-level strategic communication with executives to deep-dive code reviews and pair programming with engineers.
Partner closely with Product Management to turn a roadmap into a sequence of technical milestones, ensuring that technical investments always map to customer value.
Have a 'player-coach' mentality, and contribute hands-on technical expertise while providing strategic direction and mentorship to the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
15+ years of experience in software engineering, with at least 6+ years specifically focused on building and scaling production-grade ML systems at a platform level.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics, automated retraining loops, and monitoring for non-deterministic AI features at scale.
Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including deep knowledge of transformer models, LLM orchestration, embedding models, inference optimization and vector stores.
Deep understanding of the Context Engineering lifecycle, including semantic retrieval, contextual compression, state management across multi-turn conversations.
Strong background in building cloud-based services using AWS, GCP, or Azure, with experience managing high-volume data and various data stores.
Exceptional communication and collaboration skills, with a proven ability to mentor engineers, influence company wide technical strategy, product direction, and drive results across the company.
A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, Statistics, or a closely related quantitative field.
Desired
A track record of relevant publications at top ML conferences or significant open-source contributions.
Experience designing evaluation frameworks that specifically measure context quality
Track record of designing and implementing enterprise-scale ML/AI Ops platforms
Experience working in a geographically distributed environment.
Location
This role will be remote and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840.00 - 344,800.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080.00 - 365,100.00.
Based in the San Francisco Bay area, California: $324,480.00 - 405,600.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 30, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team.
About the job
This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team.
As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas. This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call out one way door decisions when defining architectures.
Welcome to Twilio's
Experimentation Team
, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality.
As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.
From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here.
Responsibilities
In this role, you'll:
Architect and prototype scalable, high-performance solutions using modern technologies.
Experiment and iterate on new product ideas, leveraging AI, machine learning, and emerging tech.
Lead technical direction, guiding and mentoring engineering teams throughout the development lifecycle.
Partner cross-functionally to align prototypes with business opportunities and strategic goals.
Mentor a group of software development engineers across US and India
Communicate technical vision and results clearly to stakeholders and executive leadership.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
15+ years in architecture or principal engineering roles within innovative, fast-paced environments.
Applied fraud detection and governance framework experience.
Familiarity with AI, machine learning, and LLMs with experience deploying models or AI-driven projects.
Demonstrated success designing large-scale, high-performance architectures across AWS & Azure
Strong leadership and mentoring skills, with proven ability to drive technical direction.
Excellent communication skills for both technical and non-technical audiences.
Proficiency in multiple programming languages (e.g., JavaScript, Python, Java, Go).
Experience with both front-end (React, Angular) and back-end (Node.js, Spring, SpringBoot) development.
Deep understanding of database technologies (SQL and NoSQL) and their tradeoffs.
Desired:
Experience contributing to open source or tech innovation communities.
Track record of rapid prototyping and iterative product development.
Exposure to distributed systems and high-reliability platforms.
Knowledge of risk management best practices in experimental projects.
Experience working with global teams and remote-first environments.
Entrepreneurial mindset with a passion for emerging technologies.
Advanced problem-solving skills with ability to anticipate technology trends.
Background in engineering and technical architecture roles.
Location
This role will be remote and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $284,320 - $355,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 -- $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Montreal, Canada
Role Overview:
As a Senior PCB Design Engineer, you will take on a leadership position within our hardware design group. Your key duties will revolve around crafting, executing, and validating mixed-signal (Digital & RF) Printed Circuit Boards (PCBs) customized for application in satellite and other orbital systems. These applications encompass a diverse spectrum, encompassing digital control/processing, motor drive units, onboard processors, and mass-storage units, all of which utilize cutting-edge space technologies.
Key Responsibilities:
Lead the digital/analog PCB design for space environments.
Mentor and oversee junior team members and interns in PCB design.
Translate board-level requirements into a comprehensive design concept (incorporating architecture, I/Os, key components, power dissipation estimates, FPGA integration, software integration, etc.).
Collaborate closely with FPGA, software, and test designers to finalize functional concepts and streamline integration.
Complete or review the schematic capture level design.
Identify and manage technology and design risks.
Provide guidance to ensure Design for Manufacture/Test in space environments.
Supervise and review design layout constraints, parts placement, manufacturing, and assembly drawings.
Prepare or review lists of long lead items, bills of materials, and ensure parts qualifications for space.
Conduct and review circuit simulations (using tools like SPICE, Hyperlynx, ADS, etc.) and various design analyses (e.g., worst-case scenarios, FMECA).
Coordinate with various specialized teams (structural, thermal, packaging, manufacturing, quality assurance, etc.) to conduct necessary reviews for PCB component placement and layout.
Oversee board assembly and manufacturing tests.
Prepare and review various documents, including review presentations, test plans, test procedures, etc.
Lead and guide junior team members in testing, troubleshooting, and debugging complex mixed-signal boards.
Provide support for environmental and functional tests and validation for space missions.
Report progress and address issues to the program lead or manager.
Required Qualifications:
Bachelor’s degree in electrical engineering, computer engineering, or equivalent field.
Minimum of seven (7) years of experience in designing processor, digital, analog, high-speed, or mixed-signal PCBs.
Demonstrated expertise in at least one of these areas of competence.
Proficiency in coaching and supervising junior team members and interns.
Experience in design architecture and handling multidisciplinary specifications and reviews (FPGA, software, mechanical, etc.).
Proficiency in tools/software languages such as Excel spreadsheets, Python, MathCAD, Spice, Matlab, JIRA, etc.
Strong understanding of electronic circuits and communication protocols, coupled with extensive PCB design experience.
Knowledge of PCB manufacturing processes.
Exposure to mechanical packaging is a valuable asset.
Experience conducting analyses (FMECA, WCA, signal integrity, power integrity, etc.) using various tools like SPICE, ADS SiPro, Hyperlynx, etc.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Development Engineer in Test - Contract
Join PlayStation's global initiative to build innovative test automation systems in a sophisticated environment. Engage with engineers, product owners, and designers to ensure high-quality products for millions of users.
Responsibilities:
Design, develop, and execute comprehensive test strategies, test plans, and test cases across UI, API, and backend systems to ensure high-quality feature delivery.
Collaborate closely with software engineers, product managers, and cross-functional teams to define test coverage and quality goals early in the development lifecycle.
Build, maintain, and scale robust automation frameworks for UI, API, service-level,and end-to-end testing, including device and performance testing.
Design and build testing infrastructure to enable automated service validation, shifting quality efforts beyond traditional UI testing and into backend systems.
Continuously improve quality engineering practices by introducing new standards, tools, and processes, and driving their adoption across teams.
Develop reusable test utilities, APIs, and libraries to improve efficiency and consistency in automation.
Maintain and enhance existing automation frameworks (Python, Selenium, etc.) for scalability, reliability, and performance.
Partner with infrastructure teams to design, implement, and optimize CI/CD pipelines and quality gates.
Analyze test results, identify root causes of defects, and work with development teams to drive timely resolution.
Support release readiness activities by validating features, assessing quality risks, and providing actionable recommendations.
Advocate for a shift-left testing approach, embedding quality practices throughout the software development lifecycle.
Required Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software testing, including designing and executing test plans and test cases.
3+ years of hands-on experience building and maintaining automated tests for web, mobile, APIs, and/or backend services.
Proficiency in at least one programming language such as Python (preferred), Java, or JavaScript.
Strong experience testing REST APIs and service-oriented architectures, including API validation, integration testing, and contract testing.
Experience with contract testing frameworks such as Pact or similar consumer-driven contract testing solutions.
Familiarity with gRPC services, Protocol Buffers, and service-to-service testing methodologies.
Experience with test automation frameworks such as Selenium and/or Appium.
Strong experience with API testing tools and frameworks (e.g., Postman, REST Assured, GraphQL, gRPC).
Familiarity with modern development and DevOps tools (e.g., Git, Jenkins, Docker).
Solid understanding of software development lifecycle, CI/CD practices, and test methodologies.
Strong analytical, debugging, and problem-solving skills.
Ability to work effectively in a fast-paced, agile environment with minimal supervision.
Excellent written and verbal communication skills.
Preferred Qualifications:
Test or development experience on a non-PC device (phone/game console/set-top box, etc.).
Experience with React Native.
Experience with event-driven architectures and messaging systems.
Experience with test containers, mocking frameworks, and service virtualization.
Exposure to microservices architecture and distributed system testing strategies.
Experience with performance, load, and scalability testing tools and practices.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$60
—
$80 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Program Manager - 6 month contract
Sony Interactive Entertainment is seeking a Technical Program Manager to lead complex technical initiatives that span multiple functionality within the quality engineering division. PlayStation's Software Quality Engineering teams align across PlayStation ensuring that the PlayStation brand retains its association with quality, detail, and exceptional experiences. Tasked with ensuring an extremely high level of quality in everything we ship, the QE teams work alongside developers, designs, and product owners to ensure test coverage of all feature areas and develop new and innovative test strategies and technologies for automation and manual testing.
The Technical Program Manager leads complex technical initiatives that span multiple functionality within the quality engineering division. To excel in this role, you must be able to navigate ambiguous technical challenges, work well within set deadlines, and drive through influence. In this role, you will lead a diverse team through the processes of establishing online services linking to multiple platforms and apps. Ideal candidates have knowledge of cloud services, work independently and seek to define order from complex multi-project needs.
Key Responsibilities:
Own delivery of large scale technical programs with significant impact.
Define deliverables and milestones for cross team dependencies to achieve maximum efficiency.
Develop a comprehensive roadmap for future releases and projects ensuring teams are able to allocate resources to achieve the roadmap with minimal risks.
Identify and mitigate risks across multiple programs providing clear and proactive communication to Program Management leadership.
Drive alignment across stakeholders providing clear communication and alignment to define key internal milestones, lead technical trade-offs, execute retrospective processes, and optimize program management processes
Backup program team for additional programs including internal tooling.
Develop and maintain deep understanding of systems including HW and SW architecture as well as Application or HW integrations.
Keep aligned with current technical trends and emerging technologies.
Required Qualifications:
Bachelor’s Degree in Engineering, Computer Science, related field or equivalent experience.
3+ years of technical program management experience in software development; Network and HW experience a plus.
Proven track record of delivering on schedule across complex, multi-team technical programs.
Technical experience with reviewing software architecture and design.
Technical experience in online services. Experience integrating with personal devices, apps on PC, or consoles, a plus.
Deep understanding of quality engineering including shift left/shift right methodologies.
Experience with program management and issue tracking tools such as Asana and JIRA.
Experience with KPI development and management.
Proven ability to quickly learn new software.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$70
—
$90 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Program Manager - 12 month contract
Sony Interactive Entertainment is seeking a Technical Program Manager to lead complex technical initiatives that span multiple functionality within the quality engineering division. PlayStation's Software Quality Engineering teams align across PlayStation ensuring that the PlayStation brand retains its association with quality, detail, and exceptional experiences. Tasked with ensuring an extremely high level of quality in everything we ship, the QE teams work alongside developers, designs, and product owners to ensure test coverage of all feature areas and develop new and innovative test strategies and technologies for automation and manual testing.
The Technical Program Manager leads complex technical initiatives that span multiple functionality within the quality engineering division. To excel in this role, you must be able to navigate ambiguous technical challenges, work well within set deadlines, and drive through influence. In this role, you will lead a diverse team through the processes of establishing online services linking to multiple platforms and apps. Ideal candidates have knowledge of cloud services, work independently and seek to define order from complex multi-project needs.
Key Responsibilities:
Own delivery of large scale technical programs with significant impact.
Define deliverables and milestones for cross team dependencies to achieve maximum efficiency.
Develop a comprehensive roadmap for future releases and projects ensuring teams are able to allocate resources to achieve the roadmap with minimal risks.
Identify and mitigate risks across multiple programs providing clear and proactive communication to Program Management leadership.
Drive alignment across stakeholders providing clear communication and alignment to define key internal milestones, lead technical trade-offs, execute retrospective processes, and optimize program management processes
Backup program team for additional programs including internal tooling.
Develop and maintain deep understanding of systems including HW and SW architecture as well as Application or HW integrations.
Keep aligned with current technical trends and emerging technologies.
Required Qualifications:
Bachelor’s Degree in Engineering, Computer Science, related field or equivalent experience.
3+ years of technical program management experience in software development; Network and HW experience a plus.
Proven track record of delivering on schedule across complex, multi-team technical programs.
Technical experience with reviewing software architecture and design.
Technical experience in online services. Experience integrating with personal devices, apps on PC, or consoles, a plus.
Deep understanding of quality engineering including shift left/shift right methodologies.
Experience with program management and issue tracking tools such as Asana and JIRA.
Experience with KPI development and management.
Proven ability to quickly learn new software.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$70
—
$90 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Avignon, France; Le Pontet, France; Cavaillon, France; Orange, France; Carpentras, France; Nîmes, France
Caen, France; Lisieux, France; Bayeux, France; Le Havre, France; Rouen, France
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorAtlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
УдалённоseniorMexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
leadHo Chi Minh City, Vietnam
leadПротиворечивые условия: Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City
Pune, India; This role is Office based in Pune and the customers we are targeting will be largely in North American Time zones therefore you will need to be flexible to cover these hours
Tbilisi, Georgia
San Francisco, CA | New York City, NY | Seattle, WA
