Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Austin, TX (hybrid). This is a full-time position, and candidates must be located in greater Austin area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
USA - Austin (dbt); This is a full-time position, and candidates must be located in greater Austin area and able to work in the office two days a week (Tuesday and Thursday)
Location: Seattle, WA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role...
This is a high-impact, high-visibility Staff TPM role at the center of one of Duolingo's most strategic engineering initiatives: dramatically reducing the effort required to get results and doubling developer productivity across the organization. You'll lead this initiative in close partnership with the Developer Amplification (DevAmp) Area, a team dedicated to accelerating how engineers work through better tooling, streamlined processes, and modern engineering practices. AI is one important lever — but the goal is the outcome: step-change improvements in how fast and effectively Duolingo engineers can build. This role is for a builder and a change agent: someone who can define what "doubling productivity" means in practice, align leadership and engineering teams around it, and drive the transformation to completion. If you thrive in ambiguity, have a bias for outcomes, and can bring people along through significant organizational change, this role is for you.
🧠 You will...
Define and drive the roadmap for doubling developer productivity across Duolingo — aligning engineering, product, and data science around a shared vision, sequencing the work, and holding teams accountable to measurable outcomes.
Lead organizational change management as engineering teams adopt new ways of working — building alignment, communicating progress to executives and ICs alike, and helping teams internalize new processes and tooling.
Partner closely with Developer Amplification (DevAmp) Area leads to accelerate developer productivity through AI-powered tooling, ensuring programs have clear goals, measurable impact, and sustained momentum across engineering squads.
Lead the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch, operating with significant autonomy across multiple workstreams.
Partner with engineering, product, data science, QA, and executive leadership to ensure communication and alignment; serve as the connective tissue between Duolingo strategy and day-to-day execution.
Leverage deep technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, resolve dependencies, remove blockers, and ensure timely and smooth launches.
Establish and evangelize engineering practices that drive step-change improvements in developer productivity — coaching engineering leads and TPMs on new ways of working and how to measure their impact.
Drive decisions when difficult tradeoffs must be made, including those with cross-organizational or company-level impact; model how to navigate hard problems with analytical rigor and a calm, decisive presence.
Identify systemic issues impacting delivery efficiency company-wide and take swift, collaborative action to resolve them.
Guide and develop other TPMs and engineering leads, scaling best practices across teams and continuously improving how the organization operates.
✅ You have...
Proven experience as a TPM, Engineering Lead, or Engineering Manager.
B.S. or M.S. in Computer Science or equivalent degree or experience.
Demonstrated experience leading large-scale technical transformation programs with measurable organizational impact — you've shifted how engineering organizations think and work, not just shipped projects.
Strong executive presence and influence in a matrix environment — able to build conviction among skeptics, align competing priorities across senior leadership, and drive decisions without direct authority.
Deep technical credibility — enough to challenge architectural assumptions, spot delivery risks early, and earn the trust of strong engineers.
Proven ability to build and implement detailed plans that account for ambiguity, dependencies, and technical complexity — and to re-plan quickly when things change, without losing team confidence or momentum.
A track record of standing up new programs or practices from scratch in ambiguous, high-visibility environments.
Ability to relocate to Seattle, WA.
⭐ Exceptional candidates will have...
Strong knowledge of software engineering, systems engineering, or similar hands-on technical experience, in addition to program management experience.
Strong conceptual fluency in LLM-based products, AI infrastructure, and developer AI tooling - enough to ask the right questions, challenge technical assumptions, and identify delivery risks.
Experience running programs that include machine learning, large datasets, or AI/ML infrastructure.
Experience working with AWS at scale.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$181,600
—
$272,400 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About the team
We're a Data team. We gather specialists passionate about data, our mission is to help grow Eneba organization as a data driven decision maker by providing a solid data foundation. We want to foster a healthy data culture across organizations and enable our colleagues to have easier access to necessary data that they require in their day-to-day activities. Our team gathered ML experts who are creating amazing machine learning models. Data analysts provide crucial data insights for teams and data engineers who build cutting edge data pipeline solutions.
Responsibilities
- Enable efficient data access by creating and maintaining data pipelines.
- Collaborate with ML engineers to design and maintain automation for machine learning training, quality assessment, and model release process.
- Build data infrastructure from the vast amount of data for analytics, hypothesis testing and company metrics.
- Identify, design and implement improvement to internal processes allowing to optimize data delivery, automate manual processes.
- Design new and improve current patterns for building data models and implement necessary modifications.
Requirements
- 5+ years of experience in data engineering or in a similar role.
- Extensive experience with Apache Spark using Python for large-scale data processing.
- Familiarity with Databricks or similar cloud data platforms (such as Snowflake) would be a significant advantage.
- Experience with AWS, Azure, or other Kubernetes platforms is a huge plus.
- Must have hands-on expertise with Git for version control and collaboration.
- Solid knowledge of SQL, essential for querying and managing relational databases.
Salary ranges: 55000-72 000 eur gross annually
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Bangladesh (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: TUR - Istanbul
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As
Procurement Manager
, you'll own and drive the regional procurement game plan, acting as the go-to partner for key stakeholders across the business. You'll stay ahead of the market, build category expertise, and execute bold sourcing strategies that keep the business fueled for growth. From managing direct spend categories end-to-end to securing supply through strong supplier partnerships and proactive risk management, you'll ensure the engine never slows down.
You'll continuously optimize the supply chain, evaluate raw material and landed costs, and leverage data-driven category insights to forecast demand with precision. Most importantly, you'll champion high-impact value creation and productivity initiatives, aggressively reducing risk, unlocking savings, and delivering the competitive edge needed to win in a fast-moving, high-performance environment.
The Impact You'll Make:
Ensure a reliable, long-term supply of materials to support business and category growth in the region by delivering on time in full, and to required quality standards, minimizing disruption and enabling consistent operational performance and customer satisfaction.
Optimize total finish goods model cost of goods, support the tender process i.e.: request for quotation to ensure we continue to focus on driving best landed cost. Cost negotiation and management with bottlers, copackers, as well as package and ingredients supplier.
Supplier management and project management, tracking obligations by supplier, contract and supplier performance, liaison with Legal and business to mitigate the risk and compliance within local requirement.
Market and category analysis, price drivers, capacity, weather, acquisitions etc. in either packaging, ingredient.
Validate local market price and analysis
Continuously improve supplier capabilities, innovations based on project management tracking, on time delivery for new product development in market.
Who You Are:
Prefer a Bachelor's Degree in the field of --Supply Chain Management, Procurement, Operations, or a related field preferred
Additional Experience Desired: More than 7 years of experience in packaging, ingredient and copacking procurement
Additional Experience Desired: Between 7-9 years of experience in Fast moving consumer goods company
Computer Skills Desired: SAP experience preferred. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, and Teams)
Preferred Certifications: CIPS (Chartered Institute of Procurement & Supply), CPSM(Certified Professional in Supply Management) ideal
Read our privacy policy here:
Privacy Policy
Location: IND - Mumbai
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As
Procurement Manager
, you'll own and drive the regional procurement game plan, acting as the go-to partner for key stakeholders across the business. You'll stay ahead of the market, build category expertise, and execute bold sourcing strategies that keep the business fueled for growth. From managing direct spend categories end-to-end to securing supply through strong supplier partnerships and proactive risk management, you'll ensure the engine never slows down.
You'll continuously optimize the supply chain, evaluate raw material and landed costs, and leverage data-driven category insights to forecast demand with precision. Most importantly, you'll champion high-impact value creation and productivity initiatives, aggressively reducing risk, unlocking savings, and delivering the competitive edge needed to win in a fast-moving, high-performance environment.
The Impact You'll Make:
Ensure a reliable, long-term supply of materials to support business and category growth in the region by delivering on time in full, and to required quality standards, minimizing disruption and enabling consistent operational performance and customer satisfaction.
Optimize total finish goods model cost of goods, support the tender process i.e.: request for quotation to ensure we continue to focus on driving best landed cost. Cost negotiation and management with bottlers, copackers, as well as package and ingredients supplier.
Supplier management and project management, tracking obligations by supplier, contract and supplier performance, liaison with Legal and business to mitigate the risk and compliance within local requirement.
Market and category analysis, price drivers, capacity, weather, acquisitions etc. in either packaging, ingredient.
Validate local market price and analysis
Continuously improve supplier capabilities, innovations based on project management tracking, on time delivery for new product development in market.
Who You Are:
Prefer a Bachelor's Degree in the field of --Supply Chain Management, Procurement, Operations, or a related field preferred
Additional Experience Desired: More than 7 years of experience in packaging, ingredient and copacking procurement
Additional Experience Desired: Between 7-9 years of experience in Fast moving consumer goods company
Computer Skills Desired: SAP experience preferred. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, and Teams)
Preferred Certifications: CIPS (Chartered Institute of Procurement & Supply), CPSM(Certified Professional in Supply Management) ideal
Read our privacy policy here:
Privacy Policy
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Έχεις αποκτήσει εμπειρία στις λειτουργίες των Wolt Markets και θέλεις να κάνεις το επόμενο βήμα στην καριέρα σου; Σου αρέσει να υποστηρίζεις την ομάδα σου, να βελτιώνεις διαδικασίες και να συμβάλλεις στην επίτευξη υψηλών προτύπων λειτουργίας και εξυπηρέτησης; Τότε θα χαρούμε να σε γνωρίσουμε! 🤩
Αναζητούμε έναν
Υποδιευθυντή
για την ομάδα
Store Operations (Grocery)
στα Wolt Markets
στα Νότια Προάστια
.
Τι θα κάνεις
Ως Shift Lead/Assistant Store Manager, θα συνεργάζεσαι στενά με τον/την Store Manager για τη διασφάλιση της ομαλής και αποδοτικής λειτουργίας του καταστήματος. Συγκεκριμένα, θα:
Υποστηρίζεις την επίτευξη των καθημερινών KPIs του καταστήματος
Αναλαμβάνεις ενεργό ρόλο στη διαχείριση της καθημερινής λειτουργίας και λειτουργείς ως υπεύθυνος/η καταστήματος κατά την απουσία του/της Store Manager
Υποστηρίζεις την ομάδα στην επίλυση λειτουργικών ζητημάτων και στην αντιμετώπιση προκλήσεων της καθημερινότητας
Παρακολουθείς τον φόρτο εργασίας, διασφαλίζοντας την αποτελεσματική κατανομή καθηκόντων και πόρων
Παρέχεις και συλλέγεις feedback, συμβάλλοντας στην ανάπτυξη και δέσμευση της ομάδας
Συμμετέχεις ενεργά στη βελτίωση διαδικασιών και στην υλοποίηση νέων πρωτοβουλιών
Ηγείσαι και υποστηρίζεις μια ομάδα περίπου 20 ατόμων, ενισχύοντας μια κουλτούρα συνεργασίας, απόδοσης και συνεχούς εξέλιξης
Τι αναζητούμε
Προϋπηρεσία σε περιβάλλον παντοπωλείου/λιανικής ή/και εμπειρία σε λειτουργίες Wolt Market
Προηγούμενη εμπειρία σε ρόλο Shift Lead, Team Lead ή άλλη θέση με ευθύνες συντονισμού ομάδας θα θεωρηθεί ισχυρό πλεονέκτημα
Ικανότητα διαχείρισης πολλαπλών προτεραιοτήτων σε ένα δυναμικό περιβάλλον
Ισχυρό προσανατολισμό στην εξυπηρέτηση και στη δημιουργία θετικής εμπειρίας για πελάτες και συναδέλφους
Πολύ καλές επικοινωνιακές και οργανωτικές δεξιότητες
Καλή γνώση της αγγλικής γλώσσας
Διαθεσιμότητα για εργασία σε κυλιόμενες βάρδιες, συμπεριλαμβανομένων πρωινών, απογευματινών, Σαββατοκύριακων και αργιών
Χρήσιμες πληροφορίες
📍 Η εργασία πραγματοποιείται αποκλειστικά δια ζώσης στα καταστήματα Wolt Market.
📅 Τα καταστήματά μας λειτουργούν
365 ημέρες τον χρόνο
, με κυλιόμενες βάρδιες μεταξύ
07:00 και 00:00
(ή έως
03:00
σε συγκεκριμένες τοποθεσίες).
Για τον λόγο αυτό, είναι σημαντικό να υπάρχει ευελιξία στη διαθεσιμότητα για πρωινές, απογευματινές και βραδινές βάρδιες, καθώς και για εργασία τα Σαββατοκύριακα και τις αργίες.
Γιατί να κάνεις αίτηση
Αυτή είναι μια εξαιρετική ευκαιρία να αναπτύξεις περαιτέρω τις ηγετικές σου δεξιότητες, να αναλάβεις αυξημένες ευθύνες και να συμβάλλεις ενεργά στην επιτυχία των Wolt Markets.
Εάν πιστεύεις ότι είσαι έτοιμος/η για το επόμενο βήμα στην επαγγελματική σου πορεία στη Wolt, θα χαρούμε να λάβουμε την αίτησή σου.
Παρακαλούμε επισύναψε το ενημερωμένο CV σου και οποιαδήποτε σχετική πληροφορία που αναδεικνύει την εμπειρία και τα επιτεύγματά σου.
Οι αιτήσεις θα αξιολογούνται σε συνεχή βάση.
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€978
—
€1.223 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Singapore
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused development leads to exceptional games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. Since then, Riot has expanded its portfolio and studios globally, continuing to create games that inspire and connect players around the world.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That’s where you come in.
As a
Senior Manager, Art Management,
you supervise a team's creative results, emphasizing team potential, operational processes, and overall productivity. Your scope of responsibilities covers an entire initiative. These responsibilities include overall culture, performance, and growth of your direct reports.
Responsibilities:
Build and sustain an environment where art leads and their teams can thrive,
balancing craft excellence, team health, and player-focused outcomes.
Lead, mentor, and grow a multi-disciplinary art team in Singapore
by managing and enabling craft leads to build high-performing, player-focused teams.
Oversee the creation and delivery of high-quality art
that upholds a creative vision and elevates the player experience.
Build, maintain and Improve art production pipelines
to ensure efficiency, scalability, and sustainable long-term delivery.
Build, maintain and Improve external development
, identifying opportunities for externalization, designing sustainable engagements with appropriate partners.
Translate vision into actionable goals
, working with production to ensure art content production is reliable, sustainable, and on schedule.
Make clear prioritization and process decisions
to ensure timely, high-standard delivery across multiple content streams.
Partner with recruiting to hire world-class talen
t and support your reports in building their teams.
Manage and coach craft leads,
supporting their career and personal growth through clear development strategies, mentorship, and feedback. Empower them to grow both their craft and leadership impact while building high-performing teams.
Collaborate with peers and leadership to ensure strong alignment
across disciplines. Step into art direction if needed to guide decisions, resolve conflicts, and model excellence, while prioritizing team growth over hands-on execution.
Build strong relationships across teams and with global partners
- including Rioters in NA and Singapore - to ensure goals, dependencies and requirements are clearly understood and effectively executed.
Required Qualifications:
10+ years in the games industry, with at least 4+ years in
art management / art leadership roles
.
Experienced with the game art production pipeline and interdependencies between disciplines.
Proven experience leading and developing multi-disciplinary art teams.
Strong background collaborating with external vendors and co-development partners.
Skilled in performance management with the ability to coach, develop, and, when needed, address underperformance effectively and empathetically to sustain a high bar for excellence.
Fluent in English
(spoken and written), able to communicate abstract or complex ideas clearly.
High self-awareness, empathy, and strong stakeholder management skills.
Growth-minded and outcome-driven, able to navigate ambiguity with optimism and guide others to learn and improve through change.
Comfortable leading through others - balancing people development, team performance, and creative alignment to achieve exceptional outcomes.
Desired Qualifications:
Experienced with the entire game art production pipeline, knowing the dependencies and how every discipline coordinates with each other.
Experience collaborating with producers or development managers on planning and schedules.
Broad experience shipping stylized AAA game content.
Multilingual skills (Mandarin or other regional languages) to support external partner collaboration.
Proven ability to design or refine team frameworks that improve culture, growth, and long-term.
World-class mentorship and coaching skills.
Good to Have Qualifications:
Passion for competitive PVP games
Having experience in collaborating with development managers or producers on content planning and schedule maintenance.
Experience working on video games. Bonus points for Outsourcing experience
Broad experience, working production end to end.
Variety engine experience such as Unreal.
Our Perks
Full relocation support
Full health insurance for you, your spouse, and children
Open paid time off
Retirement benefits with company matching
Life insurance, parental leave, plus short-term and long-term disability
Play Fund so you can broaden and deepen your knowledge of our players and community through games
We’ll double down on your donations of time and money to non-profits
Location: Mauritania
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.
We are seeking an Applications Engineer to support our Mining product lines, with a primary focus on Excavator Buckets, Ground Engaging Tools and Crawler Systems and broader support across for electric rope shovels and hydraulic excavators.
This is a hands-on, customer-facing engineering role. You will work closely with customers, Sales, Product Design, Manufacturing and Supply Chain teams to understand site issues, support product performance and help turn field feedback into practical engineering solutions.
This is a remote-based role for anyone currently based anywhere in Mauritania, with regular travel to customer sites (approximately 50–75%).
About the role
As an Application Engineer, you will provide technical support across Bradken’s mining products, from site-based problem solving through to product updates, reverse engineering and product development.
You will help capture customer requirements, provide engineering input, support field evaluations and ensure technical information is shared clearly across the business.
Key responsibilities
· Provide technical support for mining customers and regional Sales teams.
· Support product performance reviews, field evaluations and warranty-related technical analysis.
· Assist with product design, customisation, reverse engineering and product improvement work.
· Prepare solid CAD models, drawings, analysis/simulation inputs and technical documentation.
· Work with internal teams to ensure products can be designed, manufactured and delivered to customer requirements.
· Support product trials, testing, validation and customer feedback.
· Maintain a strong focus on safety, quality, customer outcomes and Bradken’s engineering standards.
About you
You are a practical Mechanical Engineer (or equivalent) who can work confidently with customers, technical teams and site-based challenges.
You bring strong problem-solving skills, sound engineering-based judgement and the ability to communicate technical information clearly. You are comfortable moving between design work, product support and customer-facing conversations.
This is a 100% fully remote role and is
strictly open to candidates currently residing within Mauritania
.
Fluency in English is a mandatory requirement
as all daily operations, training, and the interview process will be conducted entirely in English.
You will bring:
· A Bachelor’s degree in Mechanical Engineering or equivalent.
· Experience in design, reliability, application engineering or a related technical role.
· Experience in mining, construction equipment, fabrications, heavy manufacturing or similar industrial environments.
· Product design, product development or project delivery experience.
· Working knowledge of 3D CAD and FEA software.
· A current driver’s licence and ability to travel locally and regionally.
· Fluent in English and French skills are essential and Arabic language capability would be advantageous.
Experience with Siemens NX, ANSYS, Siemens Teamcenter PLM or 3D scanning will be highly regarded.
Knowledge of surface mining equipment, mine site requirements and MSHA or relevant regional mine hazard training will also be valued.
Location & Eligibility
: This is a 100% fully remote role. It is strictly open to Mauritanian citizens and legal residents currently residing anywhere within Mauritania.
Technical Requirements
: Candidates must possess a highly stable, high-speed internet connection and a reliable power source suitable for remote digital work.
Why join Bradken
This role gives you the chance to stay close to the field, work on real mining equipment challenges and contribute to product improvements that matter to customers.
You will be part of a global business where engineering, customer focus and practical problem solving come together.
We offer:
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Employee Assistance Program for you and your family
How we hire
:
About Our Screening Process
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation,
we may invite candidates to complete a one‑way video screening
at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Zambia
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.
We are seeking an Application Engineer to support our Mining product lines, with a primary focus on Excavator Buckets, Ground Engaging Tools and Crawler Systems and broader support across for electric rope shovels and hydraulic excavators.
This is a hands-on, customer-facing engineering role. You will work closely with customers, Sales, Product Design, Manufacturing and Supply Chain teams to understand site issues, support product performance and help turn field feedback into practical engineering solutions.
This is a remote-based role for anyone currently based anywhere in Zambia, with regular travel to customer sites (approximately 50–75%).
About the role
As an Application Engineer, you will provide technical support across Bradken’s mining products, from site-based problem solving through to product updates, reverse engineering and product development.
You will help capture customer requirements, provide engineering input, support field evaluations and ensure technical information is shared clearly across the business.
Key responsibilities
· Provide technical support for mining customers and regional Sales teams.
· Support product performance reviews, field evaluations and warranty-related technical analysis.
· Assist with product design, customisation, reverse engineering and product improvement work.
· Prepare solid CAD models, drawings, analysis/simulation inputs and technical documentation.
· Work with internal teams to ensure products can be designed, manufactured and delivered to customer requirements.
· Support product trials, testing, validation and customer feedback.
· Maintain a strong focus on safety, quality, customer outcomes and Bradken’s engineering standards.
About you
You are a practical Mechanical Engineer (or equivalent) who can work confidently with customers, technical teams and site-based challenges.
You bring strong problem-solving skills, sound engineering-based judgement and the ability to communicate technical information clearly. You are comfortable moving between design work, product support and customer-facing conversations.
You will bring:
· A Bachelor’s degree in Mechanical Engineering or equivalent.
· Experience in design, reliability, application engineering or a related technical role.
· Experience in mining, construction equipment, fabrications, heavy manufacturing or similar industrial environments.
· Product design, product development or project delivery experience.
· Working knowledge of 3D CAD and FEA software.
· A current driver’s licence and ability to travel locally and regionally.
Experience with Siemens NX, ANSYS, Siemens Teamcenter PLM or 3D scanning will be highly regarded.
Knowledge of surface mining equipment, mine site requirements and MSHA or relevant regional mine hazard training will also be valued.
This position is open to Zambian citizens and holders of valid Zambian Permanent Residence permits only.
Why join Bradken
This role gives you the chance to stay close to the field, work on real mining equipment challenges and contribute to product improvements that matter to customers.
You will be part of a global business where engineering, customer focus and practical problem solving come together.
We offer:
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Employee Assistance Program for you and your family
How we hire
:
About Our Screening Process
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation,
we may invite candidates to complete a one‑way video screening
at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Mercer Island, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in many broader domains. As an Engineering Manager, you will gain organizational alignment by building a strong engineering vision and offering creative solutions to organizational design. You’ll also serve as a mentor for a team of engineers, overseeing performance management, growth opportunities, and accountability.
VALORANT is Riot's take on a character-based tactical shooter (for more info on VALORANT
click here
!).
As a Manager, Software Engineering (Services) in VALORANT’s Core Services team, you will lead a team of engineers responsible for the core game services that power VALORANT, a global live-service game with millions of daily active Players. You will lead development of new services, drive evergreen improvements to existing services, improve standards and frameworks to improve services development across VALORANT, and improve the tools and pipelines used to load test, ship, and operate those services. You will work closely with technical teams in Tencent to improve services delivery and operations in China, closing divergences in developer experience and platform behavior between Tencent and Riot regions. You will report to the Senior Manager, Software Engineering (Platform Engineering) for the VALORANT Foundations area.
Responsibilities:
Manage a team of 5-10 Software Engineers across experience levels.
Ensure VALORANT Players receive a consistently great services experience in Riot and Tencent regions.
Serve as a hands-on engineering leader, comfortable contributing across all phases of the product lifecycle, including implementation.
Develop a technical vision for your team, working with production and product partners to ensure consistency with overall product goals. Communicate this vision to your team clearly.
Advocate for Players, your team, and internal development customers when deciding what to build and why. Coordinate with other teams across Riot and Tencent working on Services technology.
Ensure high technical quality of what your team produces. Establish mechanisms to ensure your engineers have room to invent while maintaining a technical backstop for them.
Foster a collaborative, challenging, and satisfying environment for your development team. Find and surface issues, opportunities, and address them head-on. Celebrate wins.
Coach and develop your engineering team to grow in their roles, develop technical skills, and improve their effectiveness.
Champion and model Riot’s values, setting the tone for your team and peers.
Participate in your team’s on-call rotation.
Required Qualifications:
5+ years professional experience as a software engineer working in services development roles.
2+ years experience directly leading an engineering team as an Engineering Manager.
Professional experience driving technical direction and influencing architecture within a team.
Expertise with C#, Java, Golang, or similar language(s).
Professional experience with Lean or Agile development processes (Scrum, Kanban, etc).
Professional experience working with cloud computing and cloud technologies.
Professional experience building large-scale external customer-facing backend systems, game services, or cloud platforms.
Desired Qualifications:
Fluent in written and spoken Mandarin Chinese and English; comfortable communicating technically in both languages.
Professional or academic experience working with C++.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
WHOOP is hiring a Software Engineer II focused on backend development to build and enhance systems that power our platform. This role will directly contribute to delivering scalable and secure services that support millions of members worldwide. While backend development expertise is the primary focus, familiarity with cybersecurity concepts (data privacy, AuthN/AuthZ, etc) or cloud infrastructure concepts (AWS, IaC, Kubernetes, etc) will be considered a strong plus.
This is a top-funnel role: depending on your background and interests, you may align more closely with our Product Security team (focused on secure-by-default guardrails, compliance, and data privacy) or our Application Infrastructure team (focused on scalability, reliability, and developer enablement). Either way, you’ll have the opportunity to shape core platform practices and help WHOOP grow to the next level.
RESPONSIBILITIES:
- Design, develop, and maintain robust, scalable backend systems that power WHOOP’s core infrastructure and member experience.
- Collaborate with product managers, data engineers, frontend developers, and other cross-functional partners to deliver features that enhance member engagement.
- Build and maintain APIs to enable seamless integration with frontend applications and third-party services.
- Ensure system reliability, scalability, and performance through effective testing, monitoring, and optimization.
- Implement secure coding practices and contribute to designing systems that safeguard member data.
- Stay current with backend technologies and contribute to improving team engineering standards and best practices.
QUALIFICATIONS:
- 2-4 years of backend software development experience, ideally in languages like Java, Python, or C#.
- Experience designing and building RESTful APIs and microservices.
- Exposure to event-driven architecture (messaging/streaming tech such as Kafka, RabbitMQ).
- Familiarity with database design and management (e.g., PostgreSQL, MySQL, or NoSQL databases).
- Understanding of cloud infrastructure (AWS, GCP, or Azure).
- Familiarity with cybersecurity principles (data privacy, authentication, and authorization) is a plus but not required.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Good communication skills and ability to collaborate across teams.
BONUS QUALIFICATIONS:
-
- Experience working with infrastructure as code and developer enablement platforms.
- Familiarity with containers and orchestration (e.g., Docker, Kubernetes).
- Background in cloud security or incident response.
- Exposure to building translation or localization platforms to support multi-language content delivery.
- Hands-on experience with observability tools (logging, monitoring, alerting) in production environments.
ABOUT YOU
- You thrive on ownership and want to shape the foundation of WHOOP’s platform.
- You automate everything you can, always seeking to replace manual work with scalable tooling.
- You enjoy working cross-functionally and can communicate complex infrastructure and security topics clearly.
- You believe reliability, security, and visibility are just as important as speed and scale.
Learn more about our engineering teams and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP http://apply.whoop/ is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Annapolis, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
The Application Infrastructure team enables iOS, Android, Backend, and Web engineers to reliably and quickly deliver new features to members. We own and operate critical shared infrastructure, including Kubernetes and Kafka, and build the tooling and guardrails that allow teams across WHOOP to ship safely at high velocity.
As a Senior Platform Engineer on the AppInfra team, you will play a key role in driving large-scale architecture projects, collaborating with cross-functional teams to design and implement infrastructure that is highly scalable, resilient, and secure. You will build systems that help increase the safety of deployments to Kubernetes while also increasing the velocity of releasing new features. You will be responsible for ensuring optimal performance and stability for the entire software delivery pipeline. You will help set the direction of the AppInfra team to impact engineers across all WHOOP technology stacks.
RESPONSIBILITIES
- Design, develop, and operate WHOOP’s Kubernetes clusters running on AWS infrastructure
- Drive architectural decisions to improve scalability, resiliency, performance, and security across the build and deployment platform
- Build systems and tooling that increase deployment safety and accelerate release velocity to Kubernetes
- Advance CI/CD capabilities to support frequent, reliable production deployments
- Lead developer productivity improvements through tooling, automation, and platform integrations
- Partner with application, security, and data teams to embed secure-by-default infrastructure practices
- Participate in incident response, root cause analysis, and postmortems to continuously improve platform reliability
- Mentor and provide technical leadership to engineers on the Application Infrastructure team
- Help define and execute the long-term roadmap for infrastructure and Kubernetes management at WHOOP
QUALIFICATIONS:
- 5+ years of experience in DevOps, Platform, Site Reliability, CloudEngineering, or Backend Software Engineering roles
- Deep understanding of Kubernetes architecture and core components
- Strong knowledge of container networking concepts, including overlay networking, service meshes, and network policies
- Experience with multi-cluster Kubernetes environments and inter-cluster communication patterns
- Hands-on experience operating cloud infrastructure, preferably in AWS (e.g., IAM, VPC, EC2, S3, RDS, CloudTrail, Organizations)
- Hands-on experience with Infrastructure as Code tools (e.g. Terraform)
- Experience developing backend or infrastructure-adjacent services using Java, C#, or Python
- Proven ability to evaluate system performance, identify bottlenecks, and use data to drive improvements
- Experience collaborating with multiple stakeholders and prioritizing work for maximum business impact
BONUS QUALIFICATIONS:
- Experience operating Kafka or other large-scale distributed systems
- Experience with Kubernetes security best practices, including RBAC, secrets management, and pod security standards
- Exposure to service reliability practices such as SLOs, SLIs, and error budgets
- Prior experience supporting compliance or security-focused infrastructure initiatives
ABOUT YOU:
- You bring a security-first mindset to everything you build and operate
- You enjoy working on infrastructure that enables hundreds of engineers to move faster
- You’re comfortable operating in complex, high-scale production environments
- You enjoy teaching, mentoring, and raising the technical bar for those around you
- You’re curious, adaptable, and excited to learn across a wide range of systems and technologies
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer experience
Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions.
Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are looking for an experienced
Partner Solutions Architect
with a proven track record of enabling both value-added resellers (VARs) and technology partners. You will help partners build differentiated offerings on Nebius, enable Channel joint value propositions and take those solutions to market.
You will own the technical partner relationship, connecting partner sales, presales, product and engineering teams with their counterparts at Nebius. Combining cloud architecture expertise with commercial judgment, you will help partners win customers and grow adoption through repeatable solutions and effective enablement.
You’re welcome to work from our office in
Amsterdam
or remotely from any
EU
country
.
Your responsibilities:
Develop joint value propositions that combine Nebius with partner products or services, defining target customers, priority use cases, technical differentiation and business outcomes.
Work with Channel and Nebius sales and marketing teams on joint go-to-market plans, account opportunities, co-selling activities, solution messaging and customer presentations.
Lead joint customer discovery and solution discussions. Agree proof-of-concept success criteria and coordinate partner and Nebius specialists through technical validation and deployment planning.
Enable VAR partners to qualify opportunities, position Nebius, design customer solutions and package their implementation or managed services around our platform.
Help technology partners, including software vendors and data or AI platforms, define joint solutions, integration priorities and validation plans with their product and engineering teams.
Build lasting relationships with partner engineering teams. Translate requirements and customer feedback into actionable plans, coordinate experts and influence product priorities.
Track partner readiness, joint solution adoption and contributions to pipeline and customer wins. Use these results to improve enablement and scale successful partner activities.
What you bring
5+ years in solutions architecture, technical presales or partner technical roles, with substantial experience supporting Channel and Technology partnerships.
Demonstrated success enabling both VARs and technology partners, including examples of partners independently positioning solutions, pursuing opportunities or delivering joint offerings.
Experience building joint value propositions and taking partner solutions to market, with evidence of customer wins, adoption growth or commercial impact.
A track record of building partner enablement programs and adapting content for sales, presales and engineering audiences.
Strong cloud architecture fundamentals across compute, storage, networking and security, with the ability to explain trade-offs and connect technical decisions to customer needs.
Experience earning trust with partner engineering and product teams, working effectively with internal engineers and coordinating delivery across organizations without direct authority.
Clear communication with engineers and business leaders, sound commercial judgment and an understanding of how resellers and technology partners make money.
A relevant degree or equivalent professional experience, plus curiosity about AI infrastructure and the ability to learn new platforms quickly.
Added bonuses
The following experience would be valuable but is not required for the role:
Hands-on Kubernetes and container platform experience, including deployment automation with tools such as Terraform.
Experience with GPU-based workloads, HPC or distributed AI/ML workloads, including training, fine-tuning, inference or MLOps.
Practical integration development using APIs, Python or infrastructure as code, or experience building reference implementations and technical demonstrations.
Familiarity with AI software ecosystems or partner solutions built around major cloud and data platforms.
I-PL1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is looking for a Business Systems Analyst III (Marketing Systems) to join our Enterprise Systems team to own and scale critical Marketing technology platforms, with a primary focus on Iterable and TrustArc. This role partners closely with Marketing Operations teams to deliver scalable, compliant, and data-driven solutions that support Box’s go-to-market strategy.
As a BSA III, you will independently drive medium to high-complexity initiatives, act as a subject matter expert for assigned platforms, and serve as a trusted advisor to business stakeholders. You will influence the marketing systems roadmap, balance run-the-business support with strategic initiatives, and ensure solutions align with long-term platform scalability and compliance requirements.
WHAT YOU'LL DO
Serve as the primary BSA owner for Marketing platforms, with deep ownership of Iterable and TrustArc
Partner with Marketing Operations, to provide consultative guidance on system capabilities, limitations, and best practices
Independently lead end-to-end delivery of marketing technology initiatives, including discovery, requirements definition, backlog management, UAT coordination, and go-live readiness
Translate complex marketing, data, and compliance requirements into clear functional specifications and user stories
Design and support data integrations and pipelines using SnapLogic, collaborating closely with Engineering and Data teams
Use SQL to analyze data, validate integrations, troubleshoot issues, and support marketing reporting and segmentation needs
Evaluate current-state processes, perform fit-gap analysis, and recommend scalable, compliant marketing solutions
Collaborate in an agile delivery model with Enterprise Systems, Engineering, Data, and external vendors to ensure high-quality outcomes
Manage and prioritize run-the-business work, including enhancements, defects, and operational issues
Contribute to the Marketing Systems roadmap, providing input on effort estimation, dependencies, and delivery sequencing
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Bachelor’s degree in Computer Science, Engineering, Business, Economics, or a related field
3+ years of Business Systems Analyst experience supporting enterprise applications
Experience with Marketo , including marketing automation, campaign management, and Salesforce integration.
Strong hands-on experience with Iterable, including campaigns, journeys, segmentation, data ingestion, and integrations
Experience supporting TrustArc or similar consent and privacy platforms in a marketing or data environment
Proven experience with SnapLogic, including designing, supporting, or troubleshooting integration pipelines
Strong SQL skills for data analysis, validation, and issue resolution
Solid understanding of lifecycle marketing, customer engagement, and marketing automation workflows
Demonstrated ability to independently own techno-functional deliverables across analysis, design, testing, and deployment
Strong stakeholder management and communication skills
Preferred skills:
Experience with additional MarTech, cloud computing or CDP platforms such as GCP, Segment, Marketo.
Familiarity with event-based tracking, customer data platforms, and downstream analytics
Experience in a SaaS, B2B, or high-growth technology environmen
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$11,700
—
$140,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$117,000
—
$140,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$117,000
—
$140,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$117,000
—
$140,000 USD
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Poland
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
This role will be based in Poland, and you need to be residing in the country already.
As an Engineering Manager, you'll lead software engineers building and scaling critical platforms that power the OLX engineering ecosystem. You'll combine strong people leadership with enough technical depth to guide major projects, shape technical direction, and help the team solve complex platform challenges.
This is not a generalist Engineering Manager role. Previous experience leading an engineering team in a Platform environment is mandatory. We need someone who understands what it means to build platforms for other engineers and the unique challenges that come with balancing developer experience, reliability, scalability, standardisation, and team autonomy.
You'll capture requirements, shape ambitious but balanced project scope, lead technical initiatives, and partner across teams to solve technical problems and ensure smooth adoption and implementation of platform solutions. Our Platform environment is a mix of software engineering, APIs, distributed systems, infrastructure, DevOps, scalability, and reliability.
We're looking for someone who can operate at both levels: developing people and leading a Platform team, while providing the technical and organisational leadership needed to make the platform successful.
What you will be doing:
Lead by example and manage a team of talented engineers, providing technical guidance, mentorship, and career development support;
Collaborate with cross-functional teams, including data science and data engineering managers, and product managers to define project goals, scope, and deliverables;
Drive the end-to-end development process, from design to implementation and deployment, ensuring high-quality and scalable solutions (with controlled cost);
Identify and prioritize technical initiatives, considering ROI, scalability, and performance requirements;
Implement modern software development practices, including agile methodologies, continuous integration, and deployment, to ensure efficient and effective project delivery;
Collaborate with stakeholders to gather and analyze requirements, ensuring that the platform meets customer needs and provides an exceptional user experience;
Foster a collaborative and inclusive team culture, promoting knowledge sharing, innovation, and continuous improvement.
What you have:
Bachelor's or Master's degree in Computer Science or a related field;
Track record of proven people management experience (3+ years) focused on developing and growing people;
5+ years of professional experience in software development.
Proven experience in designing and developing large-scale, high-traffic systems;
Familiarity with microservices architecture and container orchestration (e.g. Docker, Kubernetes, Streaming architectures);
Strong knowledge of data structures, and software design patterns;
Good understanding and ideally successful application of AI/ML;
Experience with modern software development practices, such as agile methodologies, continuous integration, and deployment;
Excellent problem-solving skills and the ability to work effectively in a team environment;
Proficient in English, with strong verbal and written communication skills.
Our benefits:
Monthly salary and an annual bonus (20%)
Training and conference budget, and free access to Udemy courses
A benefits package with 300 points on the Mybenefit platform per month, private medical care provided by Luxmed, Ask Henry services, and much more
IP rights’ costs - 60%
100% remote work (as well as the possibility of working from our offices in Poznan and Warsaw)
At OLX, we unlock value in our people. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training and leadership behaviors a focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.
We also unlock value for our stakeholders. We are proud of the positive contribution we make to our planet, by enabling more conscious consumption and helping the world make the most of its limited resources through more efficient trade.
And last but not least, we love to unlock value for our customers. Every single month, over 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need. And we help thousands of entrepreneurs and businesses find their customers too.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Seattle, WA
УдалённоEurope
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Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits
УдалённоPoland; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply