Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible.
We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization.
The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love.
This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth.
WHAT YOU'LL DO
- Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow.
- Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work.
- Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults.
- Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems.
- Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary.
- Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform.
- Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production.
- Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship.
- Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work.
- Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption.
WHAT YOU HAVE
- 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems.
- Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance.
- Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need.
- The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable.
- A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution.
- Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build.
- Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production.
- Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout.
- Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in.
COMPENSATION
$272,000 - $355,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible.
We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization.
The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love.
This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth.
WHAT YOU'LL DO
- Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow.
- Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work.
- Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults.
- Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems.
- Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary.
- Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform.
- Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production.
- Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship.
- Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work.
- Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption.
WHAT YOU HAVE
- 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems.
- Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance.
- Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need.
- The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable.
- A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution.
- Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build.
- Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production.
- Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout.
- Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in.
COMPENSATION
$272,000 - $355,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States
Keller Executive Search is recruiting an E-Commerce Growth Manager for a client in the consumer commerce sector. This fully remote role will lead direct-to-consumer e-commerce growth, with a strong focus on Shopify performance, conversion optimization, customer acquisition, and retention.
The successful candidate will take an analytical, commercial approach to the complete online customer journey. Working across marketing, creative, merchandising, operations, and technical functions, they will translate customer and performance data into initiatives that improve traffic quality, conversion, average order value, repeat purchases, and sustainable revenue growth.
This opportunity suits a hands-on e-commerce professional who can balance strategy with execution, prioritize high-impact opportunities, and establish a disciplined approach to testing, measurement, and reporting.
Key Responsibilities
Own the e-commerce growth roadmap and translate commercial objectives into measurable initiatives.
Manage and optimize the Shopify storefront, including merchandising, landing pages, promotions, integrations, and customer journeys.
Analyze traffic, conversion, revenue, average order value, acquisition costs, retention, and customer lifetime value.
Develop and run structured conversion rate optimization and A/B testing programs.
Partner with marketing teams to improve paid acquisition, organic, email, SMS, and lifecycle channel performance.
Identify opportunities to increase repeat purchases, cross-selling, retention, and customer lifetime value.
Coordinate with creative, merchandising, operations, and technical partners to deliver growth initiatives.
Build dashboards, forecasts, and performance reports for stakeholders.
Evaluate emerging e-commerce trends, platform capabilities, tools, and customer behavior.
Requirements
Essential
At least 5 years of experience in e-commerce, digital growth, performance marketing, or a closely related commercial role.
At least 2 years of hands-on experience managing or optimizing a Shopify-based store.
Demonstrated experience driving measurable growth in a direct-to-consumer e-commerce environment.
Strong knowledge of conversion rate optimization, experimentation, digital acquisition, merchandising, and retention.
Ability to interpret web analytics, channel data, customer behavior, and commercial performance metrics.
Experience working cross-functionally with marketing, creative, operations, and technical stakeholders.
Strong project management, communication, prioritization, and problem-solving skills.
Authorization to work in the United States.
Preferred
Experience with Shopify Plus or a comparable enterprise e-commerce environment.
Familiarity with e-commerce analytics, attribution, email marketing, customer relationship management, and personalization tools.
Experience managing external agencies, developers, freelancers, or technology vendors.
Working knowledge of e-commerce integrations, site performance, and user experience principles.
Basic familiarity with HTML, CSS, or Shopify Liquid.
Ideal Candidate Profile
The ideal candidate is commercially minded, analytical, and comfortable working hands-on. They combine strong Shopify knowledge with disciplined experimentation, clear communication, and the ability to turn data into prioritized actions that produce sustainable growth.
Benefits
Salary: $100,000-$140,000 base, annually in USD. The package includes no bonus or variable compensation.
Permanent, full-time position.
Fully remote working arrangement, with no requirement to attend an office.
Minimal travel commitment, limited to occasional trips as needed.
Agency statement
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
About the Company and the Role
Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being.
▸ Named to the
Inc. 5000 (2026)
, the list of America’s fastest-growing companies
▸ Featured in
Forbes, The Times, Tom’s Guide and Real Simple
▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment
▸ Semifinalist of the
Digital Health & AI Awards
We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us.
In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product.
We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience.
What We’re Looking For
3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter
Ability to handle technical requests — from bugs to subscriptions and data source syncing
Hands-on experience with AI tools, LLMs, and automation
Comfortable working with product, engineering, and AI teams
Excellent English skills — both written and verbal — and the ability to write clear, informative messages
Solid grasp of user psychology and a knack for solving complex cases
Ability to break down complex topics into plain, user-friendly language
Tech-savviness and curiosity — you enjoy figuring things out
Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues.
Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs.
What You’ll Do
Help users via Intercom, email, app stores, and social media
Handle user requests related to subscriptions, data syncing, integrations, and more
Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails.
Automate workflows using no-code tools like n8n
Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality
Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR).
Our Stack
We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly.
Intercom
ChatGPT, Claude
Notion, Confluence
Slack
Asana
Figma
Amplitude, Metabase
What We Offer
Flexible hours & a high-trust culture — we care about results, not clock time
Competitive salary, performance-based bonuses, and stock options
Access to a therapist & employee support program
Health insurance
Support for personal learning and development
Unlimited vacation policy
Culture of openness, honesty, and high standards
How to Apply
Click Apply for this job and send your application.
What happens next:
You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way.
If we’re a good match, the next steps are:
Test assignment
Culture Fit interview with HR
Technical interview with the hiring manager
We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build.
Does this sound like you? Send us a message — we read every application and will get back to you.
Location: Bengaluru, India
We are looking for a Senior Backend Developer to design and develop enterprise grade backend solutions using C# and .NET. You will contribute to scalable microservices, distributed systems, cloud native services, and cross functional engineering collaboration.
This project is centered on developing resilient backend services for a distributed platform with microservices, REST integrations, and event driven architecture. It supports scalable enterprise solutions across multiple functional domains and cloud environments.
Design and develop enterprise grade backend services using C# and .NET, .NET Core
Design and implement scalable microservices within service oriented platforms
Develop services supporting multi source data aggregation, policy and rules enforcement, and extensible functional domains
Apply microservice architecture principles including API First Design, Domain Driven Design, and bounded contexts
Design and implement synchronous REST based integrations with internal and external systems
Develop and support asynchronous and event driven integration patterns
Design efficient data models using relational SQL and NoSQL databases
Optimize database performance and manage data consistency across distributed systems
Build resilient, scalable, and maintainable cloud native solutions using Microsoft Azure
Implement appropriate resiliency, fault tolerance, configuration management, and distributed system patterns
Collaborate with Architects, Product Managers, Business Analysts, QA Engineers, and other Developers throughout the delivery lifecycle
Contribute to technical design discussions, architecture decisions, code reviews, and engineering standards
Develop and maintain unit tests to ensure code quality, reliability, and maintainability
Troubleshoot complex application, integration, performance, and production issues
Work effectively with globally distributed teams and participate in coordinated meetings across time zones when required
10+ years of backend software development experience with strong hands on expertise in C# and .NET, .NET Core
Strong experience designing and developing enterprise grade microservices
Strong understanding of microservice architecture patterns including API First Design, Domain Driven Design, and bounded contexts
Experience designing and consuming REST APIs and implementing synchronous system integrations
Experience working with asynchronous and event driven architectures
Strong hands on experience with relational SQL databases and NoSQL databases
Experience with data modelling, database performance optimization, and data consistency within distributed systems
Hands on experience with Microsoft Azure and Azure native services
Strong understanding of cloud configuration management, resiliency patterns, scalability, and distributed system design
Experience designing maintainable, highly available, and scalable backend solutions
Strong understanding of software engineering principles, coding standards, and unit testing
Ability to analyze complex technical requirements and translate them into effective backend solutions
Strong problem solving and troubleshooting skills
Ability to communicate clearly in English and collaborate effectively with technical and non technical stakeholders
Experience working with geographically distributed development teams
Experience in the travel technology domain
Knowledge of Global Distribution Systems
Experience integrating with GDS platforms or travel suppliers
Exposure to booking platforms, travel APIs, reservation systems, or travel content aggregation
Understanding of the broader travel ecosystem and supplier integration landscape
Experience working on large scale enterprise or distributed platforms
Experience with multi source data aggregation and policy or rules based processing
Experience supporting cloud native transformation or modernization programs
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Odesa, Ukraine; Remote.BG, Bulgaria; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for a Senior Data Analyst with strong product analytics experience to design, execute, and analyze complex experiments that support product and business decisions. You will work independently on analytical tasks and collaborate with team leads and product stakeholders to deliver clear, actionable insights.
You will work on a learning platform that helps educators access high quality teaching and learning materials. The project is centered on product analytics, experimentation, and data driven insights that improve product performance and business outcomes.
Design complex experiments and A B tests to validate hypotheses and measure business impact
Define success metrics and apply statistical methods to ensure reliable results
Analyze user behavior, conversion funnels, engagement, and retention
Translate analytical findings into actionable recommendations for product improvement
Identify opportunities to improve product performance
Own analytical tasks end to end in collaboration with team leads and product stakeholders
Present findings and recommendations to support data driven decision making
5+ years of experience in Data Analytics including strong hands on experience in Product Analytics
Strong experience in product analytics and complex experimentation including A B testing
Advanced SQL skills and solid knowledge of statistical analysis
Hands-on experience with Tableau and BigQuery.
Experience analyzing user behavior, conversion funnels, and product performance metrics
Ability to translate complex data into clear business insights
Ability to work independently
Good communication and stakeholder management skills
Experience in eCommerce, subscription based businesses, or digital product analytics
Experience with Databricks
Location: Canada
About the Role
You will be the person who makes our AI better at selling. You will read its conversations, notice what is working and what is not, and change the instructions it follows so the next thousand conversations go better.
You do not need to know everything on day one. We will teach you our tools, our playbooks and how to write and test prompts. What we cannot teach is the instinct for conversations, a feel for sales, and the curiosity to dig into the data and ask why.
What You'll Do
Review AI-drafted text messages each day, and approve, edit or rewrite them before they send.
Spot patterns across conversations, such as an opener that gets replies but no orders, and figure out the cause.
Update each brand's prompts and playbook to fix problems at the source, then test the change before it goes live.
Respond to brand requests and turn them into playbook updates.
Help launch new brands: deep research on their brand, write the persona and opening messages, and check that offers work.
Run and track A/B tests, and report what won.
Requirements
You read people well. From one text you can tell whether a shopper is ready to buy, has a question, or is done, and you reply the way a real person would.
You have sales instinct. You answer an objection and then ask for the sale, without arguing or pushing the customer away.
You are curious about data. You can open a table of conversations and ask the right questions: how many, compared to what, at which brand, since when. You notice when a number looks off and go find out why.
You fix the cause, not the symptom. When the AI says something wrong, you look for the reason (a missing fact, a vague rule, two rules that conflict) and fix the instruction so it does not happen again.
You are comfortable with AI tools. You use ChatGPT, Claude or similar tools regularly and understand that how you ask shapes what you get back.
You are online. These are live conversations. You are responsive during working hours and quick to pick things up in Slack.
You learn fast and like feedback. You pick up new tools quickly and want to get better each week.
Nice to Have
Experience in sales (SDR, BDR, retail or any role with a close rate), customer support, or live chat.
Experience at a DTC brand or ecommerce agency.
Familiarity with Shopify, Klaviyo, Postscript or similar tools.
Spreadsheet skills, or basic SQL.
Something you have built or automated with AI on your own.
What We'll Teach You
Our console, approval queue and playbook system.
How to write, test and ship prompt changes.
Shopify basics, discount codes and how they combine.
How we run and read A/B tests.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The opportunity:
This is an exciting opportunity to lead the Finance function across the Americas and play a key role in shaping the region's financial performance and future growth. As a trusted partner to senior leadership, you will provide strategic financial insight, drive strong governance and compliance, and ensure the delivery of accurate and timely reporting.
You will lead and develop a high-performing finance team, champion process improvement and automation initiatives, and help create scalable, efficient ways of working. This role offers the chance to influence business decisions, strengthen financial controls, and make a lasting impact across the organization.
Key Responsibilities:
Own the monthly, quarterly and year-end close for the geography, aligned with the Group timetable; coordinate business, Project Accounting and SSC teams (AP, O2C and R2R) to deliver complete and accurate results.
Review monthly financial performance, including revenue, margin, operating costs, balance sheet and cash flow; investigate material variances and provide clear commentary and actions to management.
Support the annual budget, strategic planning and periodic forecasting processes, challenging assumptions and ensuring alignment between operational plans and financial outcomes.
Review and approve balance sheet reconciliations and journals in line with delegated authority; ensure aged, unsupported or unreconciled items are resolved promptly.
Establish and maintain the reconciliation framework with Group Finance, including account risk assessment, ownership, frequency, methodology and escalation requirements.
Monitor accounting classifications, cost coding, accruals, provisions, revenue recognition and other key accounting judgements to ensure compliance with Group policy and applicable standards.
Lead preparation and coordination of statutory financial statements, external audits and regulatory filings for the geography, working with Group Finance and external advisers as required.
Coordinate tax compliance and tax accounting requirements, including forecasting tax liabilities and supporting corporate, indirect, payroll and other local tax matters with specialist advisers and Group Tax.
Manage the finance control environment, including control testing, remediation, policy compliance and delivery of training where required.
Act as an escalation and approval point for core finance activities, including FX revaluation, non-PO invoices, credit notes, vendor reconciliations, account clearing and payments, in accordance with authority levels and segregation-of-duties requirements.
Partner with Treasury and the business on cash management, customer collections, vendor payment planning, liquidity forecasting and working-capital improvement.
Support CAPEX governance, including financial evaluation, approval support, tracking of spend and post-investment review, where appropriate.
Identify, assess and escalate financial risks, including currency, credit, liquidity, political, operational and compliance risks, and coordinate appropriate mitigation actions.
Provide technical accounting guidance and support the assessment and implementation of new or revised accounting policies and standards, escalating complex matters to Group Finance where appropriate.
Maintain complete, audit-ready documentation for statutory audits, government inspections, regulatory submissions and other legal or compliance requirements.
Agree service governance, performance expectations and ways of working with the SSC; review service quality, resolve escalations and drive measurable process improvements.
Support ERP, reporting and finance-transformation initiatives, including requirements definition, testing, implementation, control design and adoption.
Build effective relationships with operational leaders and central functions, providing timely financial advice and ensuring finance issues are resolved at the appropriate level.
Requirements
Professional accounting qualification (e.g. CA, ACA, ACCA, CIMA, CPA or equivalent).
Substantial post-qualification experience in financial control, reporting or a comparable senior finance role, ideally within a multi-entity or international organisation.
Demonstrated ownership of month-end close, balance sheet control, statutory reporting, audit and internal controls.
Experience leading and developing a finance team and working effectively with shared-service or outsourced finance teams.
Working knowledge of budgeting, forecasting, cash flow, working capital, tax coordination and financial risk management.
Strong ERP and financial reporting systems experience; experience supporting systems or finance-transformation initiatives is desirable.
Advanced Microsoft Excel capability; Power BI or comparable data-visualisation/reporting experience is desirable.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Role Overview
Purpose: develop engineering competence while supporting safe, accurate and timely technical delivery for assigned ES and IIS projects under supervision.
Be responsible for the care, completeness, traceability and timely preparation of assigned calculations, drawings and procedure inputs; submit all engineering outputs for checking and approval before release.
Apply approved standards, templates and document controls; escalate uncertainty, technical risk and scope changes to the supervising engineer.
Work within assigned competence and supervision arrangements. Technical approvals, purchasing commitments and budget approvals remain with authorized personnel.
Responsibilities
Prepare routine engineering calculations, equipment data, drawings and P&ID markups using approved methods under guidance; record inputs, assumptions, units and sources.
Draft procedures and engineering content for work packs; incorporate review comments and maintain revision history.
Assist with job design, equipment selection and specification, considering operating requirements and equipment capabilities and limitations. Support workshop familiarization and function testing under competent supervision.
Assist with engineering inputs to tenders, technical queries and project reporting; support activity sequencing, resource planning and mobilization schedules, and communicate progress, dependencies, shortages and delivery risks promptly.
Participate in planned workshop, project and site rotations across relevant service lines, assisting with field data collection and project execution under the guidance of the assigned engineer or site supervisor.
Follow EnerMech and client quality, health, safety and environmental requirements; participate in risk reviews and report hazards, nonconformities and proposed changes.
Support post-job analysis by comparing planned and actual performance, recording equipment performance and contributing to close-out reports and lessons learned. Recommend improvements to shared templates, calculation tools and controlled technical libraries.
Prepare equipment, tooling and consumables lists and assist with mobilization checks; coordinate with operations and workshop teams to confirm availability, readiness and suitability, and identify missing items before mobilization.
Prepare technical inputs to material requisitions and assist with supplier technical clarifications and quotation comparisons, subject to engineering review.
Assist with estimates and track assigned equipment, material and service costs against approved allowances; report variances to the project team.
Requirements
Qualifications:
relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to scope.
Experience:
entry-level, typically 0–2 years.
Travel:
workshop and onshore / offshore assignments as required; scope, training and travel expectations to be confirmed for the vacancy.
Benefits
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Al Jubail, Saudi Arabia
We are seeking an experienced Gear Pump Subject Matter Expert (SME) with more than 20 years of experience in polymer processing plants and polymer equipment. The successful candidate will provide specialized technical expertise in the removal, installation, overhauling, troubleshooting, commissioning, and operation of MAAG Vacorex VX450/560 gear pumps and associated polymer processing equipment.
The candidate must have hands-on experience with DOW solution technology and back-end systems, including pelletizers, extruders, and gearboxes.
Requirements
Lead and provide technical guidance for the removal, lifting, dismantling, cleaning, inspection, and reinstallation of gear pumps.
Perform troubleshooting, overhauling, commissioning support, and test runs for MAAG Vacorex VX450/560 gear pumps.
Carry out packing/seal replacement and timing gear adjustments.
Diagnose and resolve gear pump and gearbox operational issues.
Support commissioning, start-up, and normal operation using DOW solution technology.
Provide technical support for associated back-end systems, including pelletizers and extruders.
Ensure proper installation, alignment, equipment integrity, and safe execution of maintenance activities.
Provide specialist recommendations and practical guidance to the maintenance and turnaround teams.
Mandatory Qualifications and Experience
More than 15 years of experience in polymer processing plants and polymer equipment.
Proven hands-on experience in gear pump removal, installation, troubleshooting, lifting, cleaning, and testing.
Direct experience with MAAG Vacorex VX450/560 gear pump overhauling.
Experience with DOW solution technology for commissioning, start-up, and normal operation.
Experience with packing replacement and timing gear adjustment.
Working knowledge of gearboxes, extruders, pelletizers, and polymer plant back-end systems.
Location: Warsaw, Poland; Pakistan; Bulgaria
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform.
What You Will Do
Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team.
Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices.
Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience.
Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience.
Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality.
Investigate and promptly address bugs to uphold platform reliability.
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations.
Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative.
Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows.
Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives.
What We Need
Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications.
Minimum 2 years in a lead/manager role, able to guide and ensure development of teams
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
International Environment
Competitive remuneration package
15 Days Annual Leave
Annual Performance Bonus
Stock Options after 6 months
Company activities and events
CoverGo Company
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Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Dubai, United Arab Emirates
We are looking for a highly experienced and technology-driven
Senior Procurement Officer
to join our real estate development team. This role is ideal for a procurement professional who understands traditional procurement operations and can leverage
AI, automation tools, and digital workflows to streamline and automate procurement processes
.
The successful candidate will manage procurement activities, coordinate with suppliers and vendors, negotiate commercial terms, and ensure the timely procurement of materials and services. In addition, they will identify manual, repetitive, and inefficient processes within the procurement department and implement practical automation solutions to improve efficiency, accuracy, transparency, and cost control.
Candidates with experience in
real estate development, construction, contracting, or engineering projects
will be strongly preferred.
Key Responsibilities
Procurement & Vendor Management
Manage end-to-end procurement activities, from identifying requirements and sourcing suppliers to purchase orders, delivery coordination, and invoice verification.
Source, evaluate, negotiate with, and maintain relationships with vendors, suppliers, contractors, and service providers.
Obtain and compare quotations, prepare bid comparisons, and recommend suppliers based on price, quality, lead time, reliability, and contractual terms.
Negotiate pricing, payment terms, delivery schedules, and other commercial conditions to achieve cost savings.
Coordinate with project, engineering, finance, and site teams to understand procurement requirements and ensure timely availability of materials and services.
Manage purchase requisitions, purchase orders, supplier documentation, delivery tracking, and invoice coordination.
Maintain an updated supplier database, procurement records, contracts, and pricing information.
Monitor supplier performance, resolve procurement-related issues, and ensure compliance with company policies and approval procedures.
Support procurement planning, budget control, cost analysis, and reporting.
Where applicable, manage procurement of construction materials, building supplies, MEP materials, equipment, subcontracted services, and other project-related requirements.
AI, Automation & Process Improvement
Review existing procurement workflows and identify opportunities to automate manual and repetitive tasks.
Design and implement AI-powered and rule-based workflows for procurement operations.
Automate processes such as purchase requisitions, quotation collection and comparison, purchase order preparation, supplier onboarding, document processing, approval workflows, and procurement reporting.
Implement automated extraction and processing of information from quotations, invoices, purchase orders, contracts, and other supplier documents.
Use AI tools to assist with supplier research, quotation analysis, document summarisation, procurement reporting, and data organisation.
Develop automated tracking systems for purchase requests, order status, delivery timelines, pending approvals, contract expiry dates, and supplier follow-ups.
Integrate procurement workflows with existing ERP systems, spreadsheets, databases, and other business tools wherever feasible.
Establish automated alerts, dashboards, and reports to improve visibility into procurement costs, supplier performance, order status, and potential delays.
Identify opportunities to reduce processing time, manual data entry, errors, and unnecessary administrative work.
Work with relevant stakeholders to implement, test, document, and continuously improve automation solutions.
Ensure appropriate human review, data accuracy, confidentiality, and approval controls for AI-assisted procurement decisions.
Requirements
Minimum
5+ years of experience in procurement, purchasing, or supply chain operations
, preferably in real estate development, construction, contracting, or engineering.
Strong practical knowledge of end-to-end procurement processes and supplier/vendor management.
Demonstrated experience implementing
AI tools, workflow automation, or digital process improvements
in procurement or related business operations.
Ability to identify manual processes and independently develop practical solutions to automate them.
Hands-on familiarity with AI tools and automation platforms such as ChatGPT, Claude, Microsoft Power Automate, Make, Zapier, n8n, or equivalent tools.
Experience with Excel automation, structured data processing, document extraction, reporting, and workflow integration.
Strong understanding of quotation comparison, purchase orders, supplier negotiations, procurement documentation, delivery tracking, and cost control.
Experience working with ERP, procurement management, accounting, or inventory systems is an advantage.
Strong analytical, organisational, negotiation, and problem-solving skills.
Ability to work independently, manage multiple priorities, and collaborate across departments.
A practical, improvement-oriented mindset with the ability to turn automation ideas into working solutions.
Previous procurement experience with a real estate developer, construction company, or main contractor.
Familiarity with construction materials, MEP procurement, subcontractor sourcing, and project-based purchasing.
Experience automating purchase-to-pay workflows, supplier documentation, invoice processing, or approval systems.
Ability to demonstrate previous automation projects, measurable efficiency improvements, or workflow examples.
We are looking for someone who can do more than manage purchasing activities -
we need a procurement professional who can transform how the department operates through AI and automation.
Benefits
Competitive salary package based on experience and expertise.
Employment visa and medical insurance, in accordance with company policy.
Annual leave and other benefits in accordance with UAE Labour Law.
Opportunity to lead and implement AI-driven procurement transformation initiatives.
Professional development and exposure to emerging AI and automation technologies.
Opportunity to work on real estate development and construction-related procurement projects.
Collaborative working environment with opportunities to work closely with procurement, finance, engineering, and project teams.
Opportunity to make a measurable impact by improving operational efficiency, reducing manual work, and optimising procurement costs.
Career growth opportunities within a growing real estate development company.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Shape the engineering foundations of Mistral AI’s next generation of compute capacity while improving the resilience of the infrastructure already in service. This role combines technical design leadership with field reliability engineering: you will establish demanding, practical requirements for colocation power and cooling, scrutinize proposed solutions and turn operating experience into better designs, safer changes and more reliable AI capacity.
Operating context & accountability
Mistral deploys high-density AI infrastructure in colocation facilities, where partners operate the underlying critical plant. You will be Mistral’s technical counterpart to providers, designers, commissioning specialists and internal IT and capacity teams. The position combines forward-looking design authority with hands-on technical investigation and portfolio reliability improvement. It requires depth in one core engineering discipline and the judgment to lead multidisciplinary decisions with specialist support.
Key responsibilities — design and technical standards
- Own and continuously improve Mistral’s technical design criteria and colocation requirements for new facilities, expansions and retrofits, including availability objectives, failure domains, maintainability and operational flexibility.
- Translate GPU platform roadmaps into measurable facility envelopes: IT load and transients, rack density, electrical topology, redundancy, cooling capacity, supply/return temperatures, flow, pressure, water quality and monitoring.
- Review utility and MV/LV arrangements, transformers, generators, UPS, switchgear, busway, protection coordination, earthing, power quality and metering for suitability under demanding AI loads.
- Review mechanical and controls architecture, including chilled-water and heat-rejection systems, pumps, control sequences, CDU integration, leak detection, filtration, water treatment and cooling recovery scenarios.
- Lead multidisciplinary reviews of single-line diagrams, P&IDs, sequences of operation, design calculations, capacity models, failure-mode studies and proposed deviations; document risks and decisions.
- Participate in site selection, technical due diligence, provider RFPs, design milestones and commercial technical schedules, challenging assumptions before they become delivery constraints.
- Define design review and exception processes that balance performance, resilience, deployment speed, efficiency, capital cost and long-term operability.
Key responsibilities — commissioning and delivery assurance
- Partner with delivery and commissioning teams to define functional and integrated testing requirements, acceptance criteria, evidence packages and outstanding-defect management.
- Validate that electrical and cooling infrastructure can support the contracted AI load envelope under normal, maintenance and credible fault conditions.
- Review test scripts and results for loss of utility, UPS/generator transitions, cooling component failures, controls faults, CDU interface events and staged restoration where applicable.
- Ensure operational handover includes accurate drawings, asset and interface registers, monitoring points, setpoints, maintenance constraints, emergency procedures and unresolved risk ownership.
- Support live-site changes and capacity upgrades with a disciplined review of impact, sequencing, rollback plans and operational readiness.
Key responsibilities — field reliability and root-cause analysis
- Act as a technical escalation point for recurring or high-impact electrical, mechanical and controls incidents across operational colocation sites.
- Analyze alarms, BMS/EPMS trends, event sequences, power-quality records, cooling telemetry, commissioning findings and maintenance evidence to distinguish symptoms from systemic causes.
- Lead or challenge technical root-cause investigations with colocation partners, including common-mode failures, protection miscoordination, thermal instability, control logic, hydraulic performance and hidden capacity limitations.
- Develop risk-ranked corrective actions and reliability improvement programs; validate effectiveness through evidence and post-change monitoring.
- Identify fleet-wide patterns and feed lessons learned into reference designs, acceptance tests, technical specifications and provider governance.
- Review maintenance and change proposals that create material exposure to compute availability, providing clear technical recommendations and escalation where required.
Key responsibilities — collaboration and leadership
- Work with IT hardware, network and platform teams to understand the operational consequences of rack-level and cluster-level failure domains.
- Influence colocation providers, consultants and OEM partners through technically rigorous, fact-based reviews without relying on direct operational authority.
- Present design trade-offs, reliability risks and investment recommendations in language accessible to engineering leadership and business stakeholders.
- Develop reusable standards, technical playbooks and engineering knowledge sharing to support consistent decisions across a rapidly expanding portfolio.
What success looks like
- New capacity is accepted against well-defined electrical, thermal and resilience criteria with transparent technical exceptions.
- Design risks are identified early, reducing late changes, stranded capacity and avoidable operational constraints.
- Repeat incidents and unresolved critical engineering defects decrease as corrective actions are verified.
- Field experience produces measurable improvements to future designs and live-site operating resilience.
Minimum qualifications
- At least 8 years in mission-critical data center design, engineering, commissioning or technical reliability, including responsibility for complex technical decisions.
- Degree in electrical or mechanical engineering, or equivalent professional experience, with deep knowledge in one discipline and strong working knowledge of the other.
- Demonstrated expertise in critical power and cooling architecture, redundancy, failure-mode analysis and operational risk management.
- Experience reviewing engineering drawings, calculations, commissioning evidence and root-cause analyses, and coordinating technical specialists.
- Ability to influence colocation providers and cross-functional stakeholders; excellent English communication and willingness to travel.
Preferred qualifications
- Experience with AI/HPC infrastructure, high-density accelerator platforms and direct-to-chip liquid cooling.
- Knowledge of CDUs, facility-to-technology cooling interfaces, hydraulic performance, cooling-water quality and leak management.
- Experience with electrical protection/selectivity, power quality, controls sequences, integrated systems testing and BMS/EPMS analytics.
- Experience creating technical standards across multiple sites or providers, including design deviations and fleet-wide reliability improvements.
- Professional engineering registration or equivalent technical credentials.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a Financial Data and Controls Lead to join our Billing Platform team. Billing Platform builds the systems customers use to transact with Anthropic: subscriptions, usage billing, quote to cash, invoicing, and payments. You'll be the dedicated owner of billing accuracy, reconciliation, and financial controls across those systems, making sure the right checks run, the right controls are in place, and the audit evidence exists.
Our billing systems and pricing change often, and each flow needs to meet SOX requirements. Accurate billing is what lets us launch products and pricing quickly and still close the books on time. The hard problems today include validating negotiated pricing from contract to invoice, handling the many forms of credits, app store billing, and keeping controls current while the systems under them are replaced.
This is a foundational role and the first hire of its kind on the team. You'll lead a working group of the reconciliation and controls owners from each billing engineering team, and you'll set the approach they follow. You'll work closely with Finance Systems, Accounting, Internal Audit, and Data Engineering.
The role sits in Engineering and works with Finance every day. Our Data organization builds the pipelines and owns the warehouse, and you'll use that data and partner with that team. We're looking for an engineer or data practitioner with strong accounting domain knowledge, who can talk to engineers about systems and to Finance and auditors about risk and materiality.
Key responsibilities
Own reconciliation and accuracy checks for critical billing data (quantity, price, discounts, and invoices) across our product platform, third-party billing and payment providers, app stores, cloud marketplaces, and in-house systems
Design and run detective controls that catch billing errors before they reach the accounting books
Partner with billing engineering teams to turn repeat checks into automated verifiers
Review billing changes that have financial impact, flag the ones that touch SOX or IT application controls (ITACs), and make sure functional test evidence is in place
Make SOX review a standard, lightweight step in how billing changes ship, treated like a security review, so launches are not delayed by it
Own the end-to-end test strategy and audit evidence for those changes, working with Finance Systems, Data Engineering, Accounting, and Internal Audit
Triage billing errors, prioritize backfills and fixes with the owning teams, and track materiality over time
Define and maintain the data contracts between billing and finance systems, so downstream teams can find and trust the data they need
Lead the working group of reconciliation and controls owners across billing engineering teams, through influence and not reporting lines
Act as the Billing owner, alongside Accounting and Finance Systems, for translating the product and pricing roadmap into financial impact, test strategy, and process updates
Minimum qualifications
Experience building or owning a financial ledger, billing reconciliation, or cash reconciliation system end to end, one that Accounting relied on to close the books
Hands-on SQL skills strong enough to take two messy datasets (for example usage events and invoices), match them, find the breaks, and explain the root cause
Accounting domain knowledge (order to cash, month-end close, and materiality) sufficient to tell which billing changes have financial impact
Experience working with SOX and Internal Audit teams on IT application controls, detective controls, transaction monitoring, functional test evidence, and auditor walkthroughs
Experience defining data contracts between billing or product systems and finance systems such as the ERP, general ledger, or revenue recognition
Track record of driving work across Engineering, Finance, Accounting, and Audit without direct authority
Ability to explain technical issues to Finance and auditors in their terms, and financial risk to engineers in theirs
Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
Background as a backend, data, or analytics engineer who built a financial ledger or cash reconciliation system from scratch
Experience running these systems under public company reporting requirements, and scaling them as the company grew
Experience with usage-based or consumption billing
Experience with multi-party billing, such as marketplaces, or app stores
Experience turning manual checks into automated verifiers with engineering teams
Experience remediating a control deficiency, or standing up a controls program while the underlying systems were changing
A track record of using Claude or other AI tools to automate reconciliation, testing, or evidence collection, with checks that hold up to review
Experience with billing and finance tools such as Stripe, Metronome, Zuora, NetSuite, or Workday Financials
Python for data analysis or automation
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$345,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; Germany; The Netherlands
Workplace: Remote
PROGRAM OVERVIEW
The ClickHouse PhD Research Internship Program offers doctoral students the opportunity to pursue ambitious research alongside ClickHouse Labs researchers and engineers working on some of the most interesting challenges in databases, systems, and data infrastructure.
Research interns join ClickHouse Labs for approximately 10-12 weeks to explore meaningful research questions, develop new ideas, and investigate technologies that have the potential to advance both the broader research community and the future of ClickHouse.
The program is intentionally designed around research collaboration. Interns are paired with experienced researchers and have the opportunity to pursue work that aligns with their academic interests, ongoing research, and areas of interest within ClickHouse Labs. In some cases, an internship may build on research, a prototype, or a system the student has already begun exploring at their university.
We believe the strongest research relationships extend beyond a single summer. Interns may continue their work after returning to their university through academic research, open-source contributions, publications, or other forms of collaboration. Where there is a strong mutual fit, an internship may become the beginning of a longer-term relationship between the researcher, ClickHouse Labs, and the broader academic community.
During their internship, researchers will have the opportunity to work closely with ClickHouse Labs, engage with ClickHouse's open-source technology and engineering community, share their findings, and contribute to the intellectual life of the broader research community.
Program length: 10-12 weeks, with flexibility based on academic calendars and research needs
Typical timing: Summer, beginning approximately June 1
Locations: Opportunities available across the US and Europe, subject to role and employment requirements. Remote first.
Research environment: ClickHouse Labs
Internship format: Research-focused, mentor-supported, and shaped around areas of mutual research interest
Compensation: commensurate with experience, a monthly stipend will be paid
RESEARCH AT CLICKHOUSE LABS
ClickHouse Labs explores ambitious ideas at the intersection of databases, distributed systems, data infrastructure, and the broader systems research community.
We believe some of the most interesting advances in these areas happen through close collaboration between industry and academia. ClickHouse Labs brings together researchers and engineers to explore new ideas, investigate challenging technical problems, and connect academic research with real-world systems at scale.
Research interns are an important part of that community. Interns have the opportunity to bring their own research interests and perspectives into ClickHouse Labs while working alongside researchers and engineers who are deeply engaged with both the practical challenges and open research questions shaping the future of data systems.
PROGRAM GOALS
1. Identify exceptional PhD researchers working in areas directly relevant to ClickHouse.
2. Give researchers the opportunity to work on meaningful, open-ended problems with ClickHouse Labs.
3. Build long-term relationships with researchers and academic institutions.
4. Encourage continued research and open-source contributions after the internship.
5. Create opportunities for co-authored papers, thesis advising, or other academic collaboration.
6. Increase ClickHouse's visibility within the database and systems research community.
7. Publish and share meaningful research outcomes through the ClickHouse website and other appropriate channels.
WHAT MAKES THE PROGRAM DIFFERENT
This is intentionally not a highly structured engineering internship and should not detailed planning. ****But the high-level problem area and expectations should defined several months before the internship begins. This flexibility is intentional and allows ClickHouse Labs to respond to:
- Emerging research questions
- Current ClickHouse priorities
- New academic research
- Interesting systems or database prototypes
- Work candidates have already completed
- Opportunities to apply new research ideas to ClickHouse
The goal is to identify researchers whose work is already closely aligned with areas ClickHouse cares about and then determine the most valuable research problem to pursue together.
CANDIDATE PROFILE
We are looking for exceptional PhD students conducting research directly relevant to ClickHouse and the broader database/systems space.
IDEAL CANDIDATES
- Currently pursuing a PhD in computer science or a closely related field
- Conducting research in areas relevant to ClickHouse
- Demonstrated research excellence
- Strong database systems, distributed systems, hardware, or related technical background
- Has demonstrated ability to independently pursue complex research questions
- Ideally has prior experience with ClickHouse open source but not required**.**
- Has research, prototypes, or publications that could translate into meaningful work with ClickHouse
- Interested in continuing research beyond the internship
- Potential interest in open-source contribution and academic collaboration
CANDIDATE SELECTION PHILOSOPHY
The strongest candidates will be researchers whose work is specifically relevant to what ClickHouse Labs wants to explore.
A candidate who has already:
- Worked with ClickHouse
- Built a relevant database or systems prototype
- Published research in an area relevant to ClickHouse
- Explored a technical problem ClickHouse is interested in
may be significantly more valuable than a candidate with an otherwise impressive academic profile but no meaningful connection to our research areas.
RESEARCH AREAS & PROJECT SCOPE
Unlike an engineering internship program, specific projects do not need to be defined when recruiting begins.
Research projects may emerge from:
- A candidate's existing research
- A recent academic paper
- A prototype or system the candidate has developed
- An emerging ClickHouse Labs research priority
- An opportunity to test or extend an existing research concept within ClickHouse
IF THIS IS RELEVANT AND EXCITING TO YOU, PLEASE APPLY!
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is seeking a Senior Associate, VIP Retention Strategy to support the strategy behind how our highest-value customers are hosted. Our Account Management and Fanatics ONE Host teams exist to deliver service excellence to VIP customers across sportsbook and casino, and both are evolving quickly as we grow the population we cover.
This role is the strategy and operations engine behind that work. You will help raise the standard of our hosting program, translate the commercial strategies set by the sportsbook and casino teams into what hosts actually do day to day, and build the measurement and process that tell us whether it is working. You will partner closely with host leadership, analytics, and product, and your work will be visible to senior leadership.
Key Responsibilities
Support the strategy and performance of the Fanatics ONE Host program, raising the standard of service it delivers at scale.
Translate sportsbook and casino commercial strategies into clear plans and playbooks for the Account Management and host teams.
Build and maintain the reporting that measures hosting performance, retention, and customer engagement.
Define and document the processes, standards, and playbooks hosts work from, including tone and quality standards.
Help design and test new hosting approaches, and measure results against a control.
Partner with analytics and product on the tooling and AI-assisted workflows that make hosts more effective.
Build the briefing and insight materials hosts use to prepare for customer contact.
Support the operating cadence of the retention team: recurring reporting, performance reviews, and leadership updates.
Ensure Responsible Gaming standards are built into hosting programs rather than applied after the fact.
Experience & Skills
2+ years in betting, gaming, hospitality, or a comparable consumer business, ideally in a strategy, operations, analytics, or VIP-facing role.
Strong analytical foundation, comfortable working directly in data, building reporting, and defining metrics. Working fluency with Excel and exposure to SQL or a BI environment.
Clear writer, able to turn a strategy into a playbook that a front-line team can actually follow.
Highly organized, with the discipline to keep recurring reporting and process documentation current.
Comfortable partnering with front-line teams and senior stakeholders outside your direct reporting line.
Interest in how service and relationships drive customer loyalty, and in the tooling that makes service scalable.
Commitment to Responsible Gaming and to keeping customer wellbeing ahead of commercial outcomes.
Self-starter, detail-oriented, and comfortable with ambiguity in a function that is still being built.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$88,000
—
$107,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is seeking a Sr. Manager of VIP Acquisition Strategy & Growth to help run the day-to-day engine behind VIP acquisition. The VIP Acquisition team identifies high-value sportsbook and casino players and introduces them to the Fanatics experience.
This role sits at the center of how that happens. You will own the lead pipeline and scoring that inform where the team focuses, set the weekly contact plan, run the testing agenda, and own the reporting the acquisition team and leadership rely on. You will work closely with analytics partners and with the acquisition executives who carry outreach, and will see directly how your work translates into results.
Key Responsibilities
Own the lead pipeline: ingestion, enrichment, and scoring that rank and tier prospects.
Develop creative initiatives to identify new leads and bring in new customers.
Expand the top of the funnel through new lead sources and partnerships.
Set the weekly contact plan and routing across executive outreach and scaled channels.
Build and run the acquisition testing agenda across offers, messaging, and cadence.
Define how our approach differs for sportsbook versus casino prospects.
Own acquisition reporting, consolidating it into a single dashboard and maintaining it with analytics partners.
Set and track weekly and monthly acquisition targets and report on performance against plan.
Partner with the acquisition executives as their go-to resource for strategic and data needs.
Experience & Skills
5+ years in betting, gaming, or a comparable consumer business, ideally in acquisition, growth, CRM, or high-value customer operations.
Strong analytical foundation, comfortable working directly in data, building dashboards, and defining metrics. Working fluency with SQL, a CRM such as Salesforce, and a BI environment.
Track record of owning a recurring operating cadence: reporting, weekly planning, and target setting.
Experience designing and reading tests, with the rigor to act on results.
Familiarity with sportsbook and casino players, and what a high-value customer values in each product.
Effective working with analytics resources and front-line sales teams outside your direct reporting line.
Commitment to Responsible Gaming and to building programs that keep customer wellbeing ahead of commercial outcomes.
Excellent communicator, able to turn data into clear recommendations for technical and executive audiences.
Self-starter, highly organized, and comfortable with ambiguity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York City, NY
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Senior Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a senior, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
ГибридseniorSan Francisco
УдалённоUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorBengaluru, India; Work effectively with globally distributed teams and participate in coordinated meetings across time zones when required
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
УдалённоleadWarsaw, Poland; Pakistan; Bulgaria
Dubai, United Arab Emirates
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
leadSan Francisco, CA | New York City, NY
УдалённоСтажёрUnited States; Germany; The Netherlands
seniorNew York, NY, United States
seniorNew York, NY, United States
ГибридNew York City, NY; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
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