Location: Arlington, VA, United States
Cleared Escort with TS/SCI Clearance with Full Scope Poly
Arlington, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
Cleared Escorts support secure facility operations by escorting uncleared personnel within government environments and ensuring compliance with established security procedures. This role operates in a high-visibility setting with continuous interaction with customer and government stakeholders. Escorts are responsible for maintaining situational awareness, enforcing escort protocols, and representing the program professionally in a customer-facing environment.
Key Responsibilities
Escort and monitor uncleared personnel within secure facilities
Ensure compliance with customer and government security procedures
Maintain constant awareness of escorted personnel
Communicate effectively with security staff, vendors, and site leadership
Represent the program professionally in a customer-facing role
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Full Scope (FS) Polygraph required
Citizenship
: U.S. Citizen
Required Experience
:
Ability to escort and monitor personnel within secure environments
Ability to ensure compliance with established security procedures
Ability to always maintain awareness of personnel and surroundings
Ability to communicate effectively with staff, vendors, and leadership
Ability to work in a customer-facing environment
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Strong communication and interpersonal skills
Reliable, punctual, and dependable
Ability to work independently with minimal supervision
Team-first mindset
Basic computer proficiency (email, scheduling, tracking)
Prior customer service experience
Previous government or customer-site experience
Construction or vendor oversight experience
Experience working in complex or fast-paced environments
Comfortable overseeing diverse teams and personalities
Work Schedule & Conditions
Standard Schedule
: Monday–Friday, 0600–1430 or 0700–1530
Hours
: Guaranteed 40 hours per week
Overtime
: Overtime opportunities available (time and a half)
Flexibility Requirement
: Must be available for occasional weekend 0700–1530 and overnight 2100–0500 shift support
Compensation & Benefits
Rate
: $ 49.00 per hour
OT Rate
: $ 73.50 per hour (for hours worked over 40/week)
Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Plain City, OH, United States
Cleared Escort with TS/SCI Clearance
(*No poly required)
Plain City, OH
Join IDS International’s Cleared Programs team supporting secure and mission-critical environments.
Cleared Escorts support secure facility operations by escorting uncleared personnel within government environments and ensuring compliance with established security procedures. This role operates in a high-visibility setting with continuous interaction with customer and government stakeholders. Escorts are responsible for maintaining situational awareness, enforcing escort protocols, and representing the program professionally in a customer-facing environment.
Key Responsibilities
Escort and monitor uncleared personnel within secure facilities
Ensure compliance with customer and government security procedures
Maintain constant awareness of escorted personnel
Communicate effectively with security staff, vendors, and site leadership
Represent the program professionally in a customer-facing role
Required Qualifications
Clearance:
Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance
Citizenship:
U.S. Citizen
Required Experience:
Ability to escort and monitor personnel within secure environments
Ability to ensure compliance with established security procedures
Ability to always maintain awareness of personnel and surroundings
Ability to communicate effectively with staff, vendors, and leadership
Ability to work in a customer-facing environment
Physical Requirements:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Strong communication and interpersonal skills
Reliable, punctual, and dependable
Ability to work independently with minimal supervision
Team-first mindset
Basic computer proficiency (email, scheduling, tracking)
Prior customer service experience
Previous government or customer-site experience
Construction or vendor oversight experience
Experience working in complex or fast-paced environments
Comfortable overseeing diverse teams and personalities
Work Schedule & Conditions
Standard Schedule:
Monday–Friday, 0600–1430 or 0700–1530
Hours:
Guaranteed 40 hours per week
OT Hours:
Overtime opportunities available (time and a half)
Flexibility Requirement
: Must be available for occasional weekend 0700–1530 and overnight 2100–0500 shift support
Compensation & Benefits
Rate:
$ 44.00 per hour
OT Rate
: $ 66.00 per hour (for hours worked over 40/week)
Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
.
Apply
Apply to learn more about this opportunity. A Cleared Programs Recruiter will contact you to discuss the position and next steps—please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Columbia, MD, United States
Job Title
Communications Specialist
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Columbia, MD
Shifts Available
This is a full-time, on-site position. Candidates must be flexible and available to support occasional evening, weekend, or holiday requirements based on customer and project needs.
Job Description
IDS is seeking an experienced Communications Specialist for ADG Creative, an IDS subsidiary, to support strategic communications and marketing initiatives for federal and commercial clients. The ideal candidate will develop and execute communications strategies, create compelling content for a variety of audiences, collaborate with stakeholders, and support outreach and engagement efforts. This position requires exceptional writing, editing, and presentation skills, along with the ability to manage multiple priorities in a fast-paced environment.
Key Duties
• Support corporate communications and marketing efforts, including communications strategy development, content creation, and presentations.
• Plan and develop the creation and execution of strategic communications and multimedia deliverables.
• Research, write, and edit tailored messaging for internal stakeholders, external partners, leadership, and current and future workforce audiences.
• Collaborate with internal and external subject matter experts and stakeholders to develop briefings, white papers, talking points, articles, reports, marketing content, outreach materials, and other communications products.
• Develop innovative communications approaches to support change management, outreach, workforce development, and corporate initiatives.
• Coordinate and facilitate discovery sessions, workshops, and information-sharing activities.
• Advise clients, provide recommendations, and support the development of strategic marketing and communications solutions.
• Assist in managing project schedules, budgets, customer engagement activities, and service delivery requirements.
• Ensure all communications products are aligned with brand standards and consistent in style, quality, and messaging.
• Adhere to established standards, best practices, and processes for content creation, quality control, delivery, and content repurposing.
• Present communications concepts and ideas effectively to clients and stakeholders.
Requirements
• Bachelor’s degree in communications, Marketing, Public Relations, Journalism, English, or a related field.
• Minimum of 5 years of relevant communications, marketing, public affairs, or related experience preferred.
• Active TS/SCI Clearance with
Full Scope Polygraph
required.
• Excellent written, verbal, and presentation skills.
• Ability to build strong relationships with clients, leadership, and team members.
• Ability to manage multiple concurrent initiatives and competing priorities.
• Self-starter with the ability to operate with limited direction.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office Suite.
• Ability to work nights, weekends, and holidays as required.
• Writing samples required.
Compensation
• $70,000 - $90,000 annually
• Benefits
Location: Columbia, MD, United States
Job Title
Senior Communications Specialist
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Columbia, MD
Shifts Available
This is a full-time, on-site position. Candidates must be flexible and available to support occasional evening, weekend, or holiday requirements based on customer and project needs.
Job Description
IDS is seeking an experienced Senior Communications Specialist for ADG Creative, an IDS subsidiary, to lead strategic communications and marketing initiatives for federal and commercial clients. The ideal candidate will serve as a trusted communications advisor, developing communication strategies, executive-level content, stakeholder engagement initiatives, and outreach efforts that support organizational and client objectives. This position requires exceptional communication skills, strong client-facing experience, and the ability to manage complex communications initiatives from planning through execution.
Key Duties
• Lead the development and execution of strategic communications and marketing initiatives supporting client and organizational objectives.
• Develop communication strategies, messaging frameworks, and engagement plans for diverse audiences.
• Research, write, and edit executive-level communications products, including presentations, briefings, white papers, talking points, articles, reports, marketing content, and outreach materials.
• Serve as a strategic communications advisor to clients, stakeholders, and leadership teams.
• Collaborate with subject matter experts and stakeholders to develop high-quality communications products and deliverables.
• Lead communications efforts supporting change management, outreach, workforce development, and organizational initiatives.
• Facilitate discovery sessions, workshops, meetings, and stakeholder engagement activities.
• Provide strategic guidance and recommendations to support communications and marketing objectives.
• Assist in managing project schedules, budgets, customer relationships, and service delivery requirements.
• Ensure all communications products align with brand standards and maintain consistency in style, quality, and messaging.
• Adhere to established standards, best practices, and processes for content creation, quality control, delivery, and content repurposing.
• Present communications strategies, concepts, and recommendations effectively to clients and senior leadership.
Requirements
• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, English, or a related field.
• Minimum of 8 years of relevant communications, marketing, public affairs, strategic communications, or related experience preferred.
• Active TS/SCI Clearance with
Full Scope Polygraph
required.
• Demonstrated experience developing and executing strategic communications initiatives.
• Excellent written, verbal, and presentation skills.
• Ability to build and maintain strong relationships with clients, stakeholders, and leadership.
• Strong organizational, project management, and client engagement skills.
• Ability to manage multiple high-priority initiatives simultaneously.
• Self-starter with the ability to operate independently and provide strategic leadership.
• Proficiency with Microsoft Office Suite.
• Ability to work nights, weekends, and holidays as required.
• Writing samples required.
Compensation
• $90,000 - $110,000 annually
• Benefits
Location: Annapolis Junction, MD, United States
Access Control Specialist (ACS) with Secret Clearance
Annapolis Junction, MD
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures.
Key Responsibilities
Control and monitor access to secure construction areas and verify badges and authorizations
Inspect personnel, materials, and equipment in accordance with CSP and Post Orders
Conduct interior and exterior patrols and document all activity
Identify, document, and report security incidents, discrepancies, or power loss
Coordinate with CSTs for delivery inspections and alternative entrance access
Perform duties in compliance with the SOW, CSP, and Guard Orders
Ensure only authorized personnel, materials, tools, and vehicles are granted access
Conduct required inspections and walking patrols to maintain security coverage
Required Qualifications
Clearance
: Active Secret clearance required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Required Experience
:
Experience in access control or security for classified facilities or construction sites
Ability to control access points and screen personnel and materials
Ability to conduct walking patrols and maintain security presence
Ability to complete security documentation and reports
Ability to conduct extended walking patrols
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred.
Work Schedule & Conditions
Standard Schedule
: Monday–Sunday
Guaranteed Hours
: 48 hours per week across 4–5 days (dependent on shift)
Overtime
: Some overtime available based on client needs
Flexibility Requirement
: Must be available to support weekend shifts on a rotating schedule
Compensation & Benefits
Rate
: $ 30.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Stevensburg, VA, United States
Cleared Escort with TS/SCI Clearance with Full Scope Poly
Stevensburg, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
Cleared Escorts support secure facility operations by escorting uncleared personnel within government environments and ensuring compliance with established security procedures. This role operates in a high-visibility setting with continuous interaction with customer and government stakeholders. Escorts are responsible for maintaining situational awareness, enforcing escort protocols, and representing the program professionally in a customer-facing environment.
Key Responsibilities
Escort and monitor uncleared personnel within secure facilities
Ensure compliance with customer and government security procedures
Maintain constant awareness of escorted personnel
Communicate effectively with security staff, vendors, and site leadership
Represent the program professionally in a customer-facing role
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Full Scope (FS) Polygraph required
Citizenship
: U.S. Citizen
Required Experience
:
Ability to escort and monitor personnel within secure environments
Ability to ensure compliance with established security procedures
Ability to always maintain awareness of personnel and surroundings
Ability to communicate effectively with staff, vendors, and leadership
Ability to work in a customer-facing environment
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Strong communication and interpersonal skills
Reliable, punctual, and dependable
Ability to work independently with minimal supervision
Team-first mindset
Basic computer proficiency (email, scheduling, tracking)
Prior customer service experience
Previous government or customer-site experience
Construction or vendor oversight experience
Experience working in complex or fast-paced environments
Comfortable overseeing diverse teams and personalities
Work Schedule & Conditions
Standard Schedule
: Monday–Friday, 0600–1430 or 0700–1530
Hours
: Guaranteed 40 hours per week
Overtime
: Overtime opportunities available (time and a half)
Flexibility Requirement
: Must be available for occasional weekend 0700–1530 and overnight 2100–0500 shift support; Must be willing and able to travel between customer sites as needed or requested.
Compensation & Benefits
Rate
: $ 49.00 per hour
OT Rate
: $ 73.50 per hour (for hours worked over 40/week)
Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Aurora, CO, United States
Cleared American Guard (CAG) with TS/SCI Clearance with CI-Poly
Aurora, CO
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Cleared American Guard serves as a professional Security Escort supporting operations within secure facilities. This role is responsible for escorting uncleared personnel, maintaining continuous awareness of activity within restricted areas, and ensuring full compliance with customer security protocols. The position requires strong situational awareness, sound judgment, and consistent adherence to safety and security procedures in both indoor and outdoor environments.
Key Responsibilities
Maintain continuous visual contact and awareness of escorted individuals to ensure compliance with all security requirements
Enforce and adhere to all company, customer, and government safety and security policies
Communicate professionally with site leadership, security personnel, vendors, and visitors
Represent the program and IDS International in a professional and customer-facing capacity
Complete escort logs, reports, or other administrative requirements as assigned
Perform additional mission-related or administrative duties as required
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Education
: High School Diploma or GED equivalent
Required Experience
:
Minimum 3+ years of professional experience in security, military, facilities support, or a related field
Ability to acquire and maintain access to the assigned secure facility
Physical Requirements
:
Ability to stand or sit for extended periods
Ability to walk up to 5 miles per day
Ability to work outdoors in varying weather conditions, including extreme heat and cold
Ability to perform duties requiring manual dexterity and effective verbal and written communication
Ability to read, understand, and apply written and verbal instructions
Work Schedule & Conditions
Standard Schedule
: Monday–Thursday, 4 x 10 work weeks
Shift
: 0530–1600
*Employees will receive up to four (4) hours of regular pay if a scheduled shift is canceled after arrival
Hours
: Guaranteed 40 hours per week
OT Hours
: Overtime is project-based and applies
only
to individuals assigned to projects that require extra hours, not to the entire team
Flexibility Requirement
: Work schedule may include nights, weekends, and holidays to support on-site activities
Environment
:
Work is performed in both indoor and outdoor environments under varying conditions
Role may involve prolonged standing, walking, and sitting throughout the shift
Must work effectively as part of a team and support administrative or secondary duties when escort activity is limited
Personal devices and non-work-related activities are not permitted while performing escort duties
Employees are not authorized to operate facility equipment or systems
Compensation & Benefits
Rate
: $ 45.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Los Angeles, CA, United States
Job description
Part-Time Nurse Practitioner (NP) – Podiatry Office | Los Angeles, CA
We are seeking a Part-Time Nurse Practitioner to join our established podiatry practice in the Los Angeles area. The ideal candidate is experienced, reliable, and comfortable working independently in a clinical setting.
Position Details:
•*
Compensation: $80–$90 per hour, depending on experience.*
•*
Schedule: Part-time .*
•*
Location: Los Angeles, CA.*
•*
Additional Benefits: Malpractice insurance coverage reimbursed.*
Job Type: Part-time
Pay: $80.00 - $90.00 per hour
Expected hours: 20 per week
Application Question(s):
Do you have a current license to work independently at Podiatrist office?
Are you available Mondays and Thursdays 9am-3pm.?
Are you available for hospital work on weekends?
How long is your commute to LA Koreatown area?
Ability to Commute:
Los Angeles, CA 90010 (Required)
Ability to Relocate:
Los Angeles, CA 90010: Relocate before starting work (Required)
Work Location: In person
Location: DeKalb County, GA.
🚨🔥
NEW ABA CASE AVAILABLE — WHO'S READY TO MAKE A DIFFERENCE?!
🔥🚨
💥
NOW HIRING: IN-HOME BEHAVIOR TECHNICIAN (BT/RBT)
💥
📍
Atlanta, GA 30329 (DeKalb County)
🏡
In-Home ABA
🕒
20 Hours/Week | EVENINGS & WEEKENDS!
💙
Got endless patience, a playful personality, and the energy to keep up with a busy kid? WE NEED YOU!
🌟
Learning Ladders ABA is looking for an
ABA ROCKSTAR
to work one-on-one with a
child
in the comfort of their home!
If you can turn everyday activities into exciting learning opportunities, celebrate little victories like they're championship wins 🏆, and stay cool when things don't go according to plan —
YOU MIGHT BE OUR PERFECT MATCH!
💪✨
💥
WHY YOU'LL LOVE THIS CASE:
🕒
Great Evening Schedule:
Monday–Tuesday,
5:30 PM–8:30 PM
📅
Weekend Hours Available:
Additional hours can be scheduled on weekends!
💙
20 Hours Per Week:
A rewarding, consistent part-time opportunity!
🏡
One-on-One Sessions:
Build a meaningful connection while helping a child achieve important milestones!
🎮
Bring Your Creativity:
Play, teach, encourage, and make learning FUN!
🧠
BCBA Support:
Grow your ABA skills with professional supervision!
🌟
WHO'S OUR IDEAL ROCKSTAR?
🎓 High school diploma required
🧩 Previous ABA therapy experience required
👦 Experience working with children
⚡ Energetic, playful, creative, and engaging
💕 Patient, compassionate, and dependable
📅 Available for evening sessions and willing to work weekends
🌱 RBT certification preferred, but not required
💫
YOUR MISSION:
Help an amazing child develop important communication, social, behavioral, and everyday life skills through individualized ABA therapy!
❤️
If you're the kind of person who can turn a simple game into a learning opportunity and make every small success feel like a BIG deal, we want YOU!
🎉
🚨
DON'T MISS OUT — APPLY TODAY!
🚨
📩 Send your
resume and availability
to:
Yocheved BenAbu
Learning Ladders ABA
📧
Yocheved.b@lbaps.com
🔥
Reference: Atlanta, GA — 20-Hour Case
💙
BIG HEARTS. BIG ENERGY. LITTLE MILESTONES THAT MEAN EVERYTHING!
Location: DeKalb County, GA.
🚨🔥
NEW ABA CASE AVAILABLE — WHO'S READY TO MAKE A DIFFERENCE?!
🔥🚨
💥
NOW HIRING: IN-HOME BEHAVIOR TECHNICIAN (BT/RBT)
💥
📍
Stone Mountain, GA (DeKalb County)
🏡
In-Home ABA
🕒
21 Hours/Week | AFTER-SCHOOL HOURS!
💖
Got endless patience, a playful personality, and the energy to keep up with a busy kid? WE NEED YOU!
🌟
Learning Ladders ABA is looking for an
ABA ROCKSTAR
to work one-on-one with a
child
in the comfort of their home!
If you can turn learning into fun, celebrate the tiniest victories like someone just won the lottery 🎉, and stay calm when things don't go exactly as planned —
YOU MIGHT BE OUR PERFECT MATCH!
💪💕
💥
WHY YOU'LL LOVE THIS CASE:
🕒
Great Schedule:
Monday–Friday,
3:00 PM–7:30 PM
— enjoy your mornings and weekends!
💙
21 Hours Per Week:
A consistent part-time opportunity!
🏡
One-on-One Sessions:
Build a meaningful connection and help a child reach important milestones!
🎨
Bring Your Creativity:
Play, teach, encourage, and make learning exciting!
🧠
BCBA Support:
Work under professional supervision while growing your ABA skills!
🌟
WHO'S OUR IDEAL ROCKSTAR?
🎓 High school diploma required
🧩 Previous ABA therapy experience required
👧 Experience working with children
⚡ Energetic, playful, creative, and engaging
💕 Patient, compassionate, and reliable
🌱 RBT certification preferred, but not required
💫
YOUR MISSION:
Help an amazing child develop important communication, social, behavioral, and everyday life skills through individualized ABA therapy!
❤️
Some superheroes wear capes. Ours come prepared with patience, creativity, and a whole lot of positive energy!
🦸♀️✨
🚨
DON'T MISS OUT — APPLY TODAY!
🚨
📩 Send your
resume and availability
to:
Yocheved BenAbu
Learning Ladders ABA
📧
Yocheved.b@lbaps.com
🔥
Reference: Stone Mountain, GA — 21-Hour Case
💙
BIG HEARTS. BIG ENERGY. LITTLE MILESTONES THAT MEAN EVERYTHING!
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As an Implementation Manager, reporting directly to a member of the Implementation Senior Leadership Team, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing brands at their most transformative points to leverage Olo's products and services. Your work will directly impact the evolution of Olo’s product offerings by leveraging your product and industry knowledge to understand and address the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You will have a direct impact on change management initiatives throughout the organization, and work alongside cross-functional peers to identify and contribute to process improvements, finding efficiencies to provide a seamless customer experience.
How You’ll Make An Impact
Responsible for a portfolio of projects involving product and platform integration work with various intricacies and evolving objectives and ensures successful outcomes.
Displays expert levels of understanding of Olo’s breadth of product offerings and how they interact with customers’ tech stacks.
Working with the customer, provides advanced technical troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Plays an active role in partnerships to support ongoing product and integration developments.
Leads efforts to identify and advocate for potential new product enhancements that can benefit customers or internal operations.
As needed, work with external product partners to resolve bugs that occur in an active customer implementation.
Conducts customer training on proper product integration best practices and troubleshooting.
Acts as a partner to the product team to amplify product changes and updates, ensures the team is educated on them, and fully understands the impact to the business and customer experience.
Actively participates in initiatives to improve Implementation velocity in collaboration with Olo leadership and the Implementation Team.
Identifies and understands our customers’ unique environment where Olo's products are implemented and provides guidance on best practices.
At times, may collaborate with Sales to participate in technical product discovery work in support of new opportunity business objectives.
Acts as a point of escalation across teams and responsible for navigating the issue through to resolution.
May partner with people managers to review metrics and identify opportunities to improve efficiencies.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
5+ years experience managing customer relationships, relevant project or account management work, or integration implementation work
Experience creating an excellent customer experience and demonstrated ability advocating for customers
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
Ability to travel occasionally, as needed.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: Malta
About the Role
Are you an experienced Senior Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best payment customer experience from payment pages perspective and improving the offering of different payment options across global brands and markets that we operate within. We are an international team with some of the best people in the industry! If you are passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!
What You’ll Work On
Design, develop, and maintain scalable and reliable server-side applications using the .NET framework and related technologies.
Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand requirements and translate them into technical specifications.
Develop and implement efficient and secure RESTful APIs and microservices to support client applications and integrations.
Perform thorough testing and debugging of backend applications to ensure high quality and reliability.
Optimise application performance and scalability through code optimisations, caching strategies, and database optimisations.
Participate in code reviews to ensure code quality, adherence to architectural guidelines, and best practices.
What You Bring
Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).
Strong background in backend development, with experience in languages such as C#/.Net
Knowledge of NoSQL, PostgreSQL, SQL Server databases.
Experience in design and implementation of distributed systems that comprise of multiple domain-oriented services.
Understanding of front-end development technologies, including HTML, CSS, and JavaScript.
Familiarity with version control systems, preferably Git.
Familiarity with containerisation technologies like Docker and orchestration tools like Kubernetes.
Strong understanding of object-oriented programming (OOP) principles and design patterns.
Proficiency in SQL databases both in writing queries and optimising performance
Effective communication skills in English, both verbal and written, with the ability to work collaboratively in a team environment.
Stay updated with the latest trends, tools, and technologies in backend development and actively contribute to improving development processes and efficiency.
Nice to Have
Bachelor's degree in Computer Science, Information Technology, or a related field.
We don’t expect you to be an expert in all these technologies but would anticipate experience with some combined with a curiosity for others: etcd, Consul, Redis, Apache Kafka, RabbitMQ, gRPC, Orleans.
Benefits
Hybrid working model
Private health insurance
Life insurance
Wellness allowance
Home office set-up allowance
24 days annual holiday leave + additional days for public holidays falling on weekends
Flexible compensation benefits
Remote working from abroad options
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
Product Development at Betsson Group
Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Malaga and Athens. With around 1,000 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.
Ready to Apply?
If this sounds like your next step, please submit your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Malta
About the Role
Are you an experienced Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best payment customer experience from payment pages perspective and improving the offering of different payment options across global brands and markets that we operate within. We are an international team with some of the best people in the industry! If you are passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!
What You’ll Work On
Design, develop, and maintain scalable and reliable server-side applications using the .NET framework and related technologies.
Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand requirements and translate them into technical specifications.
Develop and implement efficient and secure RESTful APIs and microservices to support client applications and integrations.
Perform thorough testing and debugging of backend applications to ensure high quality and reliability.
Optimise application performance and scalability through code optimisations, caching strategies, and database optimisations.
Participate in code reviews to ensure code quality, adherence to architectural guidelines, and best practices.
What You Bring
Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).
Strong background in backend development, with experience in languages such as C#/.Net
Knowledge of NoSQL, PostgreSQL, SQL Server databases.
Experience in design and implementation of distributed systems that comprise of multiple domain-oriented services.
Understanding of front-end development technologies, including HTML, CSS, and JavaScript.
Familiarity with version control systems, preferably Git.
Familiarity with containerisation technologies like Docker and orchestration tools like Kubernetes.
Strong understanding of object-oriented programming (OOP) principles and design patterns.
Proficiency in SQL databases both in writing queries and optimising performance
Effective communication skills in English, both verbal and written, with the ability to work collaboratively in a team environment.
Stay updated with the latest trends, tools, and technologies in backend development and actively contribute to improving development processes and efficiency.
Nice to Have
Bachelor's degree in Computer Science, Information Technology, or a related field.
We don’t expect you to be an expert in all these technologies but would anticipate experience with some combined with a curiosity for others: etcd, Consul, Redis, Apache Kafka, RabbitMQ, gRPC, Orleans.
Benefits
Hybrid working model
Private health insurance
Life insurance
Wellness allowance
Home office set-up allowance
24 days annual holiday leave + additional days for public holidays falling on weekends
Flexible compensation benefits
Remote working from abroad options
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
Product Development at Betsson Group
Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Malaga and Athens. With around 1,000 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.
Ready to Apply?
If this sounds like your next step, please submit your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
Why This Role Exists
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream.
Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business is built around exceptional standards, thoughtful execution, and high-touch experiences for a discerning global clientele.
Within this environment, every client interaction reflects the brand. This role supports a premium front-of-house experience where service, presentation, and attention to detail are central to how clients experience the Sales Gallery.
As Waiter, you will play an important part in creating a refined and welcoming atmosphere for ultra-high-net-worth clients, working closely with hospitality and sales colleagues to deliver a seamless visit from arrival through departure.
Responsibilities
Serve premium refreshments with polished presentation and impeccable luxury-service etiquette.
Welcome UHNW clients and provide attentive service throughout Sales Gallery visits.
Anticipate client preferences while maintaining discretion, professionalism, and strict confidentiality.
Keep guest-facing spaces, service stations, and presentation materials immaculately prepared.
Coordinate with sales and hospitality teams to ensure seamless client experiences.
Requirements
Required Qualifications
At least a high school education.
5+ years of experience serving private events and delivering UHNW guest service.
Guest-facing service experience with discerning international clients.
Business-fluent English.
Availability for client visits, private events, evenings, and weekends.
Preferred Qualifications
5+ years of experience in luxury hotels.
Knowledge of premium beverage service, presentation, and luxury-service etiquette.
Barista experience or training.
Location: Remote (South Africa)
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - South Africa
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values.
As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work.
Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically disturbing nature. This role also includes after-hours and weekend incident coverage on a rotating basis.
Key responsibilities
Serve as incident commander for Safeguards incidents from declaration through closure
Assess what qualifies as an incident, propose severity, and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams
Keep everyone working from the same facts by tracking input from each team, establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on
Make sure Legal, Communications, and Public Policy are consulted before decisions that need them, and coordinate any external notifications
Run post-incident reviews, assign action items to named owners, and track them through closure
Oversee the on-call queue during your rotation as the first responder for urgent requests and escalations to Safeguards Enforcement
Triage each request, resolve what you can, route the rest to the owning team, and recognize when a request is the start of an incident
Take part in after-hours and weekend incident coverage on a rotating basis
Scope and deliver projects that improve the incident response program, such as on-call automation, incident readiness, and post-incident reviews and metrics
Draft and maintain runbooks and standard operating procedures
Work with Safeguards engineers to automate or reroute requests by writing the decision rules and testing the result
Maintain the incident record and the metrics that show leadership how the program is performing
Minimum qualifications
Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support
Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity
Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership
Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny
Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them
Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated
Willingness to do hands-on queue work as a regular part of the job, and to treat it as a source of information about what is breaking
Ability to participate in after-hours and weekend incident coverage on a rotating basis
Preferred qualifications
Experience joining an incident response function early and helping write runbooks and review processes
Experience with incidents involving AI systems
Experience with the enforcement steps that follow an incident, such as account actions, law enforcement referrals, or user and customer notifications
Experience working with threat intelligence or security investigation teams during an incident
Experience with regulatory or external incident reporting and disclosure
Experience running an on-call rotation or support escalation queue, including setting and measuring response targets
Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality
Working knowledge of SQL or similar tools for analyzing incident and queue data
Experience designing and facilitating tabletop exercises
Genuine interest in AI safety and responsible technology development
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Montgomery, AL
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
Are you an enthusiastic sales representative? Do you want to control your success?
This opportunity is an exciting position in the Minneapolis, MN market for a dependable Account Executive with high growth potential.
As an Account Executive, you will own the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across various schools, athletic and activity-based organizations in your area. You will be responsible for establishing new relationships within your territory, along with maintaining and strengthening existing and repeat business. Snap Raise Account Executives make a tremendous impact and are trusted by coaches, educators, booster clubs, and their communities to help further the programs of those we serve.
Account Executive Responsibilities:
Cultivate strong relationships with coaches and group leaders by learning about their unique challenges and providing solutions to help their programs succeed with Snap Raises software
Serve as an industry expert in fundraising by educating decision-makers and building rapport with group leaders in your territory
Contribute to and represent the Snap Mobile brand by living our company values daily
Practice a will to win mindset by taking on unique market demands with a positive, can-do attitude
Maintain a commitment to teamwork, accountability, and a constant desire to beat your own best
Be flexible and able to work beyond regular business hours, including evenings and weekends as needed
Account Executive Required Skills & Characteristics:
Self-motivated top performer with a proven track record of exceeding sales goals
2-3 years of experience in an outside sales role or similar position
Organized with excellent written and verbal communication and presentation skills
Coachable and able to ask questions, receive feedback, to implement in daily work
Experience in coaching, leading, and participating in athletics + extracurricular activities
Strong organizational and time management skills, ability to work independently
Experience partnering with a Customer Success Manager (CSM) and/or Account Manager
Experience working with HubSpot or alternative CRM
About Snap Raise:
We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.
Snap Raise is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
12 paid holidays
Flex Birthday day off
Monthly Wellness Classes (virtually!)
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$90,000 USD
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Plain City, OH, United States
Columbia, MD, United States
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