Location: Limassol, Cyprus
Workplace: hybrid
We are looking for an Application Security Engineer in the AppSec team.
As a Senior Application Security Engineer at inDrive, you will own whole areas of our AppSec program, from security requirements and design reviews to controls that work in production. You will work with product, platform and infrastructure teams on new architecture, AI systems and the security of our apps and services. The role fits a hands-on engineer who reviews code and architecture, leads work across several teams and makes security decisions based on data.
Key Responsibilities
Own one or more areas of the AppSec program end to end, including the plan, the risks and the metrics.
Run security design reviews and threat modeling of new features, services and AI systems, and defend security requirements at the architecture committee.
Assess the security of web, mobile and API applications and find variants of confirmed vulnerabilities across other services.
Coordinate external security assessments and bug bounty findings, from triage and prioritisation with teams to fix verification.
Design secure authentication and authorization between users, services and internal tools together with platform teams.
Choose, pilot and tune security tools, and keep only those that pay off in real findings.
Turn incidents and assessment results into lasting controls, policies and secure defaults for developers.
Consult development teams on complex security issues and take shifts in AppSec duty for Critical and High incidents.
Skills, Knowledge and Expertise
Higher education in IT, preferably in information security.
Knowledge of mobile application security on Android and iOS, client-server trust, app integrity and protection against bots and account takeover.
Deep knowledge of web and API security, including authentication and authorization flaws, SSRF, injections and business logic issues, and the ability to find variants of a vulnerability class across many services.
Strong understanding of identity and access, OAuth 2.0, OIDC, JWT, signing key rotation, mTLS, service-to-service authentication and SSO.
Understanding of security risks of AI systems and LLM agents, such as prompt injection, excessive tool permissions and agent access to sensitive data, and practical use of AI in your own security work.
Practical understanding of cloud-native infrastructure, Kubernetes, containers, API gateways and AWS.
Experience in threat modeling and security design review of new features and architecture.
Understanding of vulnerability management and risk, including severity, SLA, compensating controls and risk acceptance.
Ability to read and review code in at least one language, preferably Golang.
Track record of leading projects with two or more teams from a requirement to a verified fix, and clear written English.
Experience with secrets and key management, rotation and response to credential leaks.
Nice to have
Knowledge of software supply chain security, dependencies, CI/CD pipelines and source control platform hardening.
Experience tuning SAST, DAST and SCA tools for precision and judging a tool by noise and cost per real finding.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Lima, Peru
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Pretoria, South Africa
Workplace: hybrid
We are hiring a
Senior Media Manager
to lead regional media strategy and execution across Southern and Central Africa, aligning media investments with business objectives and growth targets. The role will own multi-market media budgets, optimize channel performance, and drive measurable business impact across brand and performance campaigns. You will lead agency partnerships, oversee cross-market media governance, and mentor media specialists to ensure strong execution and consistent regional standards. You will also drive media innovation, advanced measurement, and campaign optimization to maximize ROI and commercial outcomes.
Key Responsibilities
Strategic Leadership & Fiscal Ownership
End-to-End Strategic Vision:
Formulate and execute the overarching annual media strategy and vision for Southern and Central Africa, aligning media investments directly with regional P&L and long-term business goals.
Annual Budgetary Management:
Autonomously manage, allocate, and optimize the multi-market media budget, driving financial efficiency, forecasting accuracy, and commercial ROI across all channels.
Senior Stakeholder Management:
Serve as the primary media authority and trusted advisor to regional executive leadership, translating complex media dynamics into executive business insights.
Cross-Regional Governance & Team Mentorship
Sub-Saharan Governance:
Lead and govern media strategy across Southern Africa while providing strategic direction, quality assurance, and functional oversight for Central Africa markets.
Remote Functional Leadership:
Provide strong professional mentorship, coaching, and day-to-day strategic guidance to the Central Africa Media Specialist (based remotely), building technical capability and ensuring unified regional standards.
Channel Mix, Innovation & Ecosystem Growth
Omnichannel Growth Strategy:
Architect comprehensive upper-, mid-, and lower-funnel cross-channel strategies (online, offline, performance, and brand) tailored to distinct market maturity levels across Sub-Saharan Africa.
Innovation & Advanced Formats:
Drive regional innovation roadmaps by piloting emerging media channels, advanced measurement tools, and integrated influencer frameworks.
Agency Governance & Commercial Procurement
Agency & Partner Management:
Lead high-level agency relationships, performance evaluations, fee negotiations, and commercial terms across regional agency partners, platforms, and major media owners.
Measurement, Analytics & Business Impact
Business-Centric Analytics:
Establish advanced measurement frameworks to evaluate media performance against hard business outcomes (sales growth, market share, CAC), turning complex analytics into decisive strategic actions.
Full Campaign Lifecycle Autonomy:
End-to-end ownership of major regional tentpole campaigns, from initial brief framing and media strategy through execution, continuous optimization, and executive post-campaign debriefs.
Skills, Knowledge & Expertise
Regional media strategy and multi-market budget management
Strong expertise in brand, performance, and omnichannel marketing
Media planning, campaign optimization, and ROI measurement
Agency management, commercial negotiations, and partner relations
Data-driven decision-making, analytics, and business performance measurement
Cross-functional leadership, stakeholder management, and team mentorship
Media innovation, emerging channels, and influencer marketing
Strong understanding of Southern and Central African media landscapes
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics.
This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team.
Key Responsibilities
Own Loyalty product strategy and roadmap.
Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes.
Build the customer proposition.
Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement.
Drive measurable changes in customer behavior.
Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway.
Connect product decisions to economics.
Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation.
Build for an ecosystem.
Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics.
Lead experimentation.
Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when.
Drive cross-functional execution.
Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome.
Build and lead the product team.
Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow.
Build a strong measurement system.
Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop.
Skills, Knowledge and Expertise
Loyalty, membership, subscription, or engagement product depth.
You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns.
Strong consumer product background.
You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category.
End-to-end product ownership.
You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes.
Behavior-change mindset.
You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation.
Strong commercial judgment.
You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost.
Experimentation depth.
You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions.
Cross-product thinking.
You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority.
Multi-market experience.
You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets.
0-to-1 builder who can also scale.
You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities.
Product leadership.
You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions.
Will be an advantage
Experience building loyalty or membership products for a multi-service consumer ecosystem or super app.
Experience with paid membership or subscription products.
Experience with rewards, cashback, wallet, payments, or incentive systems.
Experience with personalization, recommendations, CRM, or lifecycle decisioning.
Marketplace or two-sided platform experience.
Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa.
Experience taking a loyalty or membership proposition from initial launch to multi-market scale.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 116 500 EUR gross.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: onsite
We're looking for a cross-functional
Project Manager
to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches.
You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work.
This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams.
Key Responsibilities
Special fintech projects
— Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track.
Unblocking product delivery
— Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving.
Playbooks & shared learnings
— Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects.
Country monetization schemes
— Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation.
Monetization planning
— Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams.
New country launches
— Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions.
Skills, Knowledge & Expertise
4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure
Proven track record of driving cross-functional projects to completion without direct authority
Strong stakeholder management and communication skills
Ability to turn ambiguous problems into clear plans, owners, and timelines
Fluency in English and Russian
Understanding of payment and monetization models is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bogotá, Colombia
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Panama
Workplace: onsite
We are looking for a senior Regional Public Policy & Government Affairs Manager to lead inDrive's government relations across Central America and the Caribbean. The role covers 8 markets: Panama, Guatemala, Dominican Republic, Costa Rica, El Salvador, Honduras, Jamaica and Nicaragua.
The role is based in Panama City or Guatemala City. You will represent and advance inDrive's interests with national and local authorities, shape the regulatory environment for technology platforms in the region, and work closely with our regional leadership and external public affairs partners.
Key Responsibilities
Build and maintain strategic relationships with government officials, policymakers, regulators and industry leaders across the 8 markets, with a strong focus on Panama.
Design and lead the regional government relations and public affairs strategy, including objectives, OKRs, roadmaps and action plans for each market.
Proactively shape regulation for ride-hailing and other tech platforms, anticipating regulatory changes and positioning inDrive early rather than only reacting to authorities.
Oversee platform licensing and regulatory compliance across Ride-hailing, Couriers, Intercity, Cargo and other inDrive verticals.
Identify and assess regulatory and political risks and opportunities, and build strategies to address them.
Manage regulatory and political crises with clear action plans to limit business impact.
Build coalitions with businesses, trade associations, NGOs and civil society organizations.
Coordinate and manage external public affairs consultants and agencies in the region.
Strengthen inDrive's brand and visibility with policymakers, think tanks and academic institutions.
Own the regional GR budget.
Advise Growth, Legal, Communications, Finance and Product teams on policy, legislative and reputational matters.
Skills, Knowledge & Expertise
8+ years of experience in government relations, public affairs or public policy, ideally with regional (multi-country) scope in Central America and/or the Caribbean.
Strong, active network with government and regulatory stakeholders in Panama, plus a solid understanding of how policy and regulation work in the other markets of the region.
Private-sector public affairs experience: a proven track record designing and executing public affairs and advocacy strategies, not only ensuring compliance with authorities.
Experience in technology, digital platforms or consumer industries (e.g. FMCG) is highly desirable.
Experience in a tier-one multinational, in-house or as a consultant.
Excellent English and Spanish, written and spoken.
Degree in Law, Economics, Political Science, International Affairs or a related field.
Strong analytical skills, with the ability to translate complex regulation into clear language for different audiences.
Comfortable in challenging or controversial debates, with strong ownership and cross-functional collaboration.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a Strategy & Operations Manager to act as an independent execution and problem-solving partner to the business leadership team. This is not a traditional PMO role. The mandate is broader: create transparency, challenge performance, solve cross-functional problems, and make sure our most important initiatives actually get delivered.
You will work horizontally across Product, Operations, Commercial, Finance, Legal, and other functions, with visibility across the full portfolio of strategic initiatives. Your job is simple to describe but difficult to execute: know what matters, know what is happening, identify what is not working, and drive it to resolution.
Key Responsibilities
1. Own strategic execution
Maintain an end-to-end view of the business's most critical initiatives and their performance.
Translate strategic priorities into clear projects, milestones, owners, KPIs, and deadlines.
Drive high-priority projects directly when dedicated ownership is missing or additional execution power is required.
Ensure commitments turn into measurable outcomes-not just meetings, updates, and presentations.
Step into stalled or ambiguous initiatives and drive them back to execution.
2. Act as an independent performance partner
Build a fact-based view of whether projects, teams, and initiatives are delivering against expectations.
Challenge assumptions, timelines, priorities, and reported progress when necessary.
Identify gaps between reported status and actual business impact.
Diagnose underperformance and distinguish between strategy, execution, ownership, resource, and capability problems.
Escalate material risks early and ensure corrective actions are defined and executed.
3. Solve cross-functional problems
Step into the "messy middle" between functions where ownership is unclear and execution gets stuck.
Structure ambiguous problems quickly and turn them into actionable decisions.
Align Product, Operations, Finance, Legal, Commercial, and other stakeholders around a single execution path.
Identify blockers, resolve dependencies, and drive decisions with pace.
Act as a neutral partner focused on the overall business outcome rather than the interests of an individual function.
4. Build execution discipline
Establish a lightweight but rigorous operating rhythm for strategic initiatives.
Create a single source of truth for priorities, status, decisions, risks, and dependencies.
Ensure every critical initiative has clear ownership, measurable outcomes, and transparent progress.
Run project and portfolio reviews focused on decisions and actions rather than status reporting.
Continuously improve how the organisation manages projects and executes strategic priorities.
5. Support strategic decision-making
Turn complex operational and performance data into clear management insights.
Build business cases and conduct quantitative and qualitative analysis for major strategic decisions.
Evaluate new opportunities, growth bets, and operating-model improvements.
Prepare concise, decision-oriented materials for senior leadership.
Connect strategy with execution: understand not only what we should do, but whether and how the organisation can actually deliver it.
What success looks like
Success in this role is not measured by the number of projects tracked or meetings facilitated. It is measured by:
Transparency - leadership always knows the real status of critical priorities.
Accountability - every important outcome has an owner, deadline, and measurable result.
Speed - blockers and unresolved decisions do not remain unresolved for weeks.
Execution quality - strategic initiatives move from discussion to implementation.
Business impact - the portfolio delivers measurable improvements in growth, efficiency, quality, or scalability.
Qualifications
You should be:
Extremely structured and comfortable bringing order to ambiguity.
Strong in project and program management, with the ability to lead multiple critical initiatives simultaneously.
Highly analytical and able to independently challenge numbers, assumptions, and conclusions.
Comfortable working directly with senior leaders and holding stakeholders accountable.
Able to influence without formal authority.
Pragmatic and execution-oriented-you naturally move from discussion to decision to action.
Comfortable entering unfamiliar areas, learning quickly, and solving problems independently.
Strong at communicating complex topics simply and concisely.
Naturally curious and persistent: when something does not make sense, you keep digging until it does.
The ideal candidate does not simply track the business. They help the business execute better.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 75 600 EUR gross
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are seeking a highly motivated and detail-oriented Global Tax Specialist to support the execution of our tax agenda across the EMEA and APAC regions. Based in Cyprus and working closely with our International Tax Leads for EMEA/APAC, you will play a hands-on role in delivering regional projects, keeping a fast-growing multinational footprint compliant, mitigating tax risk, and enabling new market and product launches.
This is a broad, high-exposure role: you will work across corporate income tax, VAT/GST, withholding taxes, permanent establishment risk and transfer pricing, in both mature EU markets and complex emerging-market jurisdictions.
Key Responsibilities
Project support:
Support the International Tax Leads on EMEA/APAC projects — new market entries, product and payment flow launches, intercompany restructurings and entity rationalisation. Assess the corporate tax, VAT/GST, withholding tax and permanent establishment implications and translate them into practical recommendations for the business.
Compliance & reporting:
Coordinate with external advisors, local finance teams and Accounting to ensure timely, accurate filings and reconciled tax accounts.
Advisory & research:
Research local tax legislation, double tax treaties, permanent establishment thresholds and non-resident/digital service provider registration regimes. Monitor legislative change across the region — DAC7, Pillar Two, local e-invoicing mandates, digital platform reporting — and flag business impacts early.
Transfer pricing:
Assist with local file and documentation gathering, review of intercompany agreements, intercompany invoicing and recharges, and monitoring of local transfer pricing compliance and filing obligations.
Audit & controversy support:
Support local tax audits, information requests and authority queries by preparing documentation, reconciling tax positions and drafting responses alongside external advisors.
Tax accounting:
Support current and deferred tax computations, uncertain tax position assessments and provision inputs for the group reporting cycle.
Process improvement:
Identify opportunities to standardise and automate tax data collection, compliance tracking and reporting through ERP reporting, tax compliance management platforms and e-invoicing readiness.
Skills, Knowledge & Expertise
Education:
Bachelor's degree in Accounting, Finance, Economics, Law or a closely related field. A professional qualification (ACA, ACCA, ADIT, CPA or local equivalent) is a plus.
Experience:
5+ years of dedicated tax experience in a multinational or Big 4 environment, with a strong EMEA and/or APAC focus. Hands-on experience with Cyprus tax (corporate income tax, IP Box, Cyprus VAT) and with emerging-market jurisdictions across Africa, the Middle East, Central Asia or South/Southeast Asia is a significant advantage.
Technical knowledge:
Solid grounding in international tax concepts — withholding taxes, permanent establishment, double tax treaties, transfer pricing — together with practical indirect tax experience across EU and non-EU regimes, including non-resident digital services VAT/GST registrations. Familiarity with Pillar Two and platform reporting obligations (DAC7 and equivalents) is welcome.
Language skills:
Professional fluency in
English
is essential.
Russian
and/or
Greek
is a strong plus; an additional EMEA or APAC language is welcome.
Systems:
Prior experience with NetSuite, Workday or comparable ERP systems is a plus, and strong Excel/Google Sheets skills. Exposure to tax compliance management platforms (e.g. Loctax) is a plus.
Skills:
Highly organised, proactive and comfortable owning multiple workstreams and deadlines in a fast-paced, remote-first, multi-jurisdiction environment. Clear written English and the ability to explain tax outcomes to non-tax stakeholders
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 48 300 EUR Gross.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation.
We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end.
Key Responsibilities
Own the AV data workstream end to end.
Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets
Build the team from zero.
Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth
Management
: Manage ML engineers' charter across the cluster
Set technical direction across disciplines.
Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence
Partner with leaders across the organization.
Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery
Own external partnerships.
Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data
Balance research and delivery.
Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule
Skills, Knowledge and Expertise
10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one
Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls
Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines
Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints
Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level
Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale
Bachelor's degree in Computer Science, Engineering, or a related field
Nice to have:
AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development
Advanced degree (MS or PhD) in ML, robotics, or computer vision
Experience operating in emerging markets, and comfort building where the playbook does not exist yet
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are looking for a Senior Marketing Manager to drive passenger acquisition, retention, and brand growth for
inDrive Southern Africa region with a primary focus on South Africa.
You will work closely with the Regional Marketing Lead and the local team to bring inDrive's global brand strategy to life on the ground – leading hands-on execution of marketing activations, partnerships, and brand-building initiatives across the region.
Key Responsibilities
Execute locally relevant marketing strategy by adapting inDrive's global brand strategy and guidelines to the South Africa, Zambia, Zimbabwe and Botswana markets
Work as an embedded, hands-on member of the local team, partnering closely with Business Development, Driver Operations, and other local functions within a matrix structure
Contribute to and help develop marketing briefs for advertising campaigns and creative production, ensuring creatives are culturally relevant
Plan and deliver 360° marketing campaigns, activations, and partnerships that drive passenger acquisition and brand awareness
Partner with the Regional Marketing Lead on budget and strategic planning, and execute the approved local marketing budget
Analyze the acquisition and retention funnels, surface product improvement opportunities, and conduct in-market customer development (CustDev) research
Generate and test performance marketing hypotheses in coordination with the in-house performance marketing team
Skills, Knowledge & Expertise
4+ years of digital consumer marketing experience, ideally within a global or multinational company
Hands-on experience planning and executing multi-channel (360°) marketing campaigns and activations
Experience working with influencer marketing and partnerships
Comfortable operating in a matrix structure, collaborating with and influencing multiple stakeholders and functions without direct authority
An execution-focused mindset – equally comfortable shaping plans and personally delivering the work, including agency management
Strong analytical skills, with the ability to assess campaign and funnel performance and translate data into action
Experience working with a mobile product is a plus but not required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Staff Product Manager
to shape this product from an early stage and lead it through validation, launch and international scale.
We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI.
Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery.
Key Responsibilities
Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform.
Translate data buyer requirements into scalable collection, annotation and quality-control workflows.
Design the full product journey across both sides of the platform: enterprise buyers and task contributors.
Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery.
Define the right balance between building internal capabilities, using external platforms and working with specialised partners.
Establish product metrics across demand, supply, data quality, unit economics and contributor experience.
Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience.
Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams.
Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases.
Skills, Knowledge and Expertise
Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level.
Proven experience building and scaling a new product or platform from an early stage.
Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes.
Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products.
Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics.
Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions.
Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty.
Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority
Fluent English and clear written and verbal communication skills.
Nice to have
Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems.
Experience building two-sided marketplaces or products involving distributed contributor networks.
Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross.
Final benefits may vary depending on the location.
Location: Washington, United States
Workplace: hybrid
inDrive is seeking a Senior Revenue Accountant to serve as the US GAAP subject-matter expert for our global Revenue Accounting team, while staying hands-on in the monthly close. You will form and document the accounting conclusions behind our revenue streams, and you will also own the execution: preparing and posting journal entries, reconciling accounts, and defending the numbers with auditors. This role requires regular collaboration during US Eastern business hours.
Key Responsibilities
Technical Accounting & ASC 606
Own the application of ASC 606 across all revenue streams and divisions, including the five-step model, principal vs. agent (gross vs. net) assessments, performance obligations, variable consideration, and consideration payable to customers (incentives, promotions, refunds)
Research authoritative guidance and interpretive literature, and author clear technical accounting memos and position papers for new products, pricing changes, partner contracts, and non-routine transactions
Review new commercial arrangements early to flag accounting implications, and translate conclusions into system, data, and process requirements
Assist in preparing revenue disclosures when asked (disaggregation, contract balances, remaining performance obligations) and monitor new FASB/SEC guidance to support public company readiness
Revenue Operations & Close
Prepare and post journal entries in the ERP for revenue, customer incentives, refunds and chargebacks, payment provider fees, bad debt reserves, and loan-related activity
Perform monthly balance sheet reconciliations and revenue flux analysis; investigate variances and ensure completeness, cutoff, and accurate period alignment
Tie source and subledger data to the general ledger in a high-volume, multi-currency environment, partnering with Payment Provider Reconciliation and Data teams to resolve breaks
Controls, Audit & Process Improvement
Design, document, and operate SOX-compliant controls over revenue, including process narratives and risk and control matrices
Serve as a contact for external auditors on revenue: walkthroughs, PBC requests, and defense of technical positions
Drive automation of revenue recognition and JE workflows, partnering with Finance Systems and Data teams to reduce manual effort and risk
Skills, Knowledge & Expertise
Required qualifications
CPA, CA, or equivalent professional designation; bachelor’s degree in Accounting or related field
8+ years of progressive accounting experience, including Big 4 (or equivalent) public accounting and industry revenue or technical accounting
Deep, hands-on ASC 606 expertise with a track record of writing technical memos that withstand auditor scrutiny
Strong command of US GAAP more broadly, plus working knowledge of SOX and internal controls
Hands-on close experience: preparing and posting JEs, reconciliations, and flux analysis in an ERP (NetSuite, SAP, or Oracle)
Experience with high transaction volumes and multi-currency accounting; advanced Excel skills
Excellent written and verbal English; able to explain complex conclusions simply to non-accountants
Preferred qualifications
Experience at a public company or through IPO readiness, including SEC reporting and PCAOB audits
Background in marketplaces, platforms, payments, or fintech, where principal vs. agent and incentive accounting are central
Comfort with SQL/BigQuery or revenue subledger tools; a drive to automate and improve processes in a fast-moving, global environment
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Limassol, Cyprus
Workplace: hybrid
As
Senior Product Manager – Identity & Growth
, you will lead the end-to-end vision, strategy, and execution for our registration and authorization funnels—balancing seamless conversion against fraud prevention, security, and strict global compliance (GDPR, data privacy, and localization).
Partnering cross-functionally with Design, Engineering, Security, and executive stakeholders, you will align complex product roadmaps and own the domain’s unit economics, optimizing critical operational costs like SMS/OTP without compromising verification rates.
Combining deep analytical expertise in session stitching and high-frequency A/B testing with a risk-based onboarding approach, you will champion high-converting, compliant, and cost-effective identity experiences that fuel sustainable growth.
Key Responsibilities
Boost sign-up and login conversion rates by designing smart onboarding flows that keep user friction low while keeping fraud and security risks under control.
Partner with design and research teams to create simple, accessible, and intuitive user experiences that prevent drop-offs.
Bring business, engineering, and security teams together to build, align, and execute complex product roadmaps.
Take ownership of domain costs—building financial models and finding ways to cut expensive communication costs (like SMS/OTP) while keeping completion rates high.
Stay ahead of technical debt, project risks, and data privacy laws (like GDPR and local localization rules) by designing compliant flows that don't hurt conversion.
Use advanced analytics including session stitching and high-frequency A/B testing—to deeply understand user behavior across platforms and continually optimize performance.
Skills, Knowledge and Expertise
3+ years in Product Management within high-volume Marketplaces, Ride-hailing, FinTech or E-commerce.
Ability to critically evaluate design layouts from a conversion perspective.
Knowledge of how authentication works, including various delivery/communication channels (SMS, WhatsApp, Push, Passkeys) and their cost/conversion trade-offs.
Base-level understanding of microservices architecture and how backend services interact with each other.
Proven experience managing a continuous pipeline of concurrent experiments and conducting independent, rigorous post-analysis. You must be able to evaluate tests beyond primary conversion steps, measuring downstream impact (conversion to first ride, GMV), long-term retention, and critical guardrail metrics (fraud rates, cost per verification).
Proven ability to manage complex dependencies, align 5+ departments, handle risk evaluation.
Professional working proficiency in English (B2/C1+).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a Government Relations Manager for Mexico with a solid experience in addressing complex regulatory issues and establishing sustainable relations with the regulators and key opinion leaders. This position is needed to represent and advance inDrive’s interests in Mexico with national and state authorities and key opinion leaders.
Key Responsibilities
Cultivate and maintain strategic relationships with government officials, policymakers, regulatory bodies, and key industry leaders in Mexico.
Oversee platform licensing at the state level, ensuring compliance with regulatory requirements across Ride-hailing, Couriers, Intercity, Cargo, and other business verticals operated by inDrive. Manage the full licensing process, from identification to execution.
Develop and implement a national government relations (GR) strategy, including setting objectives, key results (OKRs), and detailed roadmaps and action plans.
Foster partnerships with key policy stakeholders, including businesses, trade associations, and civil society organizations.
Lead inDrive’s involvement with NGOs, industry unions, and associations.
Identify and assess regulatory risks and opportunities, and develop strategies to address them effectively.
Manage regulatory and political crises, formulating and executing action plans to mitigate impact.
Strengthen inDrive’s brand and visibility among policymakers, governments, third parties, thought leaders, and academic institutions.
Advocate for a regulatory environment in each market that supports and enables the growth of technology platforms like inDrive.
Formulate and manage the country-level GR budget.
Provide strategic guidance to internal stakeholders on policy, legislative, or reputational matters that may influence business performance and corporate reputation.
Collaborate with cross-functional teams (Growth, Legal, Communications, Finance, and Product) to ensure regulatory compliance and proactively address potential regulatory challenges.
Skills, Knowledge & Expertise
6+ years of experience in government relations, public policy, or a related field.
At least 3 years of experience in a tier-one multinational organization, either in-house or as a consultant, is highly desirable.
A degree in Law, Economics, Political Science, International Affairs, or a related field.
Proven track record in designing and executing public policy strategies and managing complex advocacy initiatives at both national and regional levels.
Excellent written and verbal communication skills in Spanish and English, with a demonstrated ability to engage with diverse partners on policy issues. Comfort in participating in challenging or controversial debates is essential.
Demonstrated success in building and maintaining strong relationships, with a leadership role in policy implementation and public affairs.
Deep understanding of legislative, regulatory, and political processes, particularly in highly regulated industries.
Experience in shaping regulatory frameworks and addressing complex legal and political issues is essential.
Prior experience in the ride-hailing or technology sectors is a plus.
Strong research and analytical skills, with the ability to synthesize complex policy and regulatory issues and communicate them clearly.
Exceptional ability to translate intricate regulatory matters into accessible language for diverse audiences.
Proven skills in strategic alignment, with the ability to connect company strengths to government opportunities and challenges.
Strong ownership and accountability for the areas of expertise under your responsibility.
Ability to collaborate effectively across functions at all levels within inDrive.
Self-motivated, adaptable, and calm under pressure.
Strong action-oriented mindset with a focus on delivering results.
A collaborative team player, comfortable navigating the ambiguity of cross-functional initiatives.
Strong project management skills, with an ability to manage multiple priorities effectively.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Executive Assistant, Legal, Public Policy & ESG
San Mateo, CA |
Hybrid -
2+ days per week in our San Mateo office
Role Summary:
Are you ready to step into the heart of PlayStation’s global Legal, Public Policy & ESG team and make a real impact? As the Senior Executive Assistant to the Senior Vice President & General Counsel at Sony Interactive Entertainment (SIE), you’ll do far more than manage calendars and schedules, you’ll be a trusted partner, culture-builder, and the glue that keeps a dynamic, global organization moving at full speed.
This role is perfect for someone who thrives on variety and challenge. One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents. You’ll flex your project management skills, design memorable experiences that bring people together, and support a leader who is reshaping how Legal, Public Policy & ESG, drives impact at one of the world’s most iconic entertainment brands.
Because our General Counsel’s role is global, you’ll work alongside a passionate, collaborative team that embodies innovation, creativity, and inclusion. If you’re energized by fast paced environments and want to help shape not just the future of PlayStation, but what’s possible at the intersection of law, tech, and entertainment, we’d love to hear from you.
What You’ll Be Doing:
Handle swiftly and without error a complex and ever-changing calendar for the General Counsel; prepare for and coordinate meetings, and schedule travel plans and accommodations for the Executive and the department, as assigned.
Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow.
Submit expense reports for the General Counsel and department team, as assigned.
Process outside counsel invoices, sending communications on behalf of the General Counsel.
Professionally represent the Executive through initial contact meetings or telephone conversations.
Act as administrative liaison between the Executive and Sony groups, vendors, and industry contacts.
Provide logistical support for department team meetings, events, and conferences, working in collaboration with Facilities, IT, and external parties.
Function as a communications hub for department, staying current on, and publishing, as requested, team travel and holiday schedules with ability to locate and contact team members as needed.
Serve as a helpful knowledge base for staff within the department, especially for process and procedures, and provide assistance in a hands-on, proactive manner.
Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company stakeholders at all levels.
Continually improve processes and procedures to reduce work time and cost without compromising work quality.
What We’re Looking For:
8+ years of relevant experience supporting a Senior Level Executive.
Presentations: Ability to create compelling presentations with design sensibility and impact (i.e.: convert hand-drawn data on a notepad into a visually appealing PowerPoint slide).
Relationships with Others: Works collaboratively and effectively with senior executives, other assistants, and internal and external partners; capable of bringing people together!
Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings.
Communication and Contact: Communications effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside SIE.
Process-oriented, with attention to detail and ability to prioritize.
Ability to work in a fast-paced environment and independently on difficult projects with minimal supervision.
Ability to maintain a high degree of confidentiality/discretion.
Strong interpersonal skills, with a friendly, outgoing, and flexible manner.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$102,200
—
$153,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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seniorUnited States, San Mateo, CA; One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents; Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings