Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
seniorPrague; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: Cairo, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Nicosia, Cyprus; Madrid, Spain
Müller's Solutions is a leading provider of SAP consulting services, focused on delivering innovative solutions to enhance operational efficiency and business performance. We are currently seeking a talented SAP SuccessFactors (SF) Time Tracking Consultant to join our remote team. In this role, you will play a crucial role in assisting organizations with the implementation and optimization of SAP SuccessFactors Time Tracking functionalities. You will work closely with clients to gather requirements, configure the system, and ensure a seamless integration with existing HR processes.
Key Responsibilities:
Collaborate with clients to understand their time tracking needs and objectives.
Configure SAP SuccessFactors Time Tracking solutions to meet business requirements.
Conduct workshops and training sessions for end-users to ensure effective system utilization.
Assist in system testing, validation, and implementation of time tracking functionalities.
Provide ongoing support and troubleshooting for time tracking-related issues.
Stay updated on the latest SAP SuccessFactors features and best practices to provide informed recommendations.
Requirements
Requirements:
Bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field.
Minimum of 4 years of experience working with SAP SuccessFactors, specifically in Time Tracking/Time Management modules.
Solid understanding of HR processes and time tracking functionalities within SAP SF.
Experience in gathering business requirements and translating them into technical specifications.
Strong troubleshooting skills and ability to provide solutions to client challenges.
Excellent communication skills, with the ability to convey complex concepts clearly to stakeholders.
Ability to work independently in a remote environment while collaborating effectively with team members.
Relevant SAP certifications, particularly in SuccessFactors, are a plus.
Up-to-date knowledge of SAP SuccessFactors trends and updates.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Nicosia, Cyprus; Madrid, Spain
Location: San Francisco, California, United States
Actuary / Senior Actuary, Pricing
DRIVE PROFITABLE GROWTH FOR THE BUSINESS
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Why you should join our
Actuarial Pricing
team:
As an Senior Actuary on the Pricing team, you will be working under the risk function with talented team members in modeling, risk analytics, decision engine, insurance and tech product. The Pricing team has helped At-Bay launch new products, secure reinsurance capacity, quantify and manage risk related KPIs and adjust pricing to drive profitable growth.
You’ll join a growing team of actuaries and actuarial analysts of diverse backgrounds and report to our Director, Pricing (Eric Murphy). You’ll be surrounded by a team that loves what they do, leverages technology to improve efficiency & minimize duplicative work, and recognizes the enormous responsibility that they have – to support key business decisions with data backed insights and a deep understanding of insurance risk.
Role overview:
Your work will directly contribute to At-Bay’s risk assessment framework that helps with data-driven decisions involving millions of dollars of exposure. This is a multidisciplinary role that includes developing deep professional lines knowledge, business acumen, research, and analytical skills. This is also a hands-on operational role where you’ll see in house submission, quotes and binds and understand how each risk decision will impact on the business.
You will lead the development of pricing models for new professional & general liability products and work cross-functionally with Insurance & Tech Product, Underwriting, Claims, and Decision Engine teams on the implementation of those products. You will be responsible for driving At-Bay’s professional lines product related initiatives and lead a wide variety of pricing projects, from inception to implementation, to understand the impacts and implications of pricing and underwriting initiatives on the business. As a Senior Actuary you will also be expected to manage up and cross functionally across various teams.
How you’ll make an impact:
By 3 months…
You’ll understand At-Bay’s internal data structure and develop key relationships across the business
You’ll have utilized the existing Cyber and Tech E&O rate plans, rater, forecasting tools and related data sources to analyze product performance and recommended actions to leadership based on your findings
You’ll have a strong understanding of internal KPIs, developed benchmarks, and reviewed existing pricing segmentation and the overall rate adequacy of all products
You’ll identify areas of improvement in our systems and processes and suggested solutions
By 6 months...
You’ll have proposed and implemented changes to the Cyber and Tech E&O rate plan, detailed rating rules and associated business logic for the new product and achieved alignment from key stakeholders
You’ll have worked with the Insurance Product head and other Tech Product, Underwriting, Claims, and Decision Engine teams to develop new product(s), support new product implementation and developed new tools to measure performance
You’ll have collaborated with our Cyber Research team to identify and analyze potential new features to be introduced to the rate plan, shared your research with key stakeholders and implemented it into our production risk model
You’ll help coach individuals and managers to understand actuarial analytics, Cyber pricing and risk, and how it differs from traditional pricing and other lines of business
What you’ve accomplished already:
You have experience analyzing profitability of developing personal and/or commercial lines products
You’ve evaluated the profitability of a portfolio of insureds using actuarial techniques and presented the results to senior leaders from multiple disciplines
You’ve lead pricing projects from end to end, collaborating and communicating cross functionally to ensure success
You’ve achieved your ACAS or FCAS
You’ve achieved proficiency with Excel and SQL, and have experience with Python and/or R
You’ve created and presented actuarial insights and recommendations to senior leadership, translating complex insurance analysis into clear, actionable strategies.
Our estimated base pay range for this role is $150,000-$185,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.
Location: Malta
Betsson Group is looking for a Technical Compliance Officer to join our Legal & Compliance team supporting the Italian market.
This is an exciting opportunity for someone who enjoys working at the intersection of technology, regulation and business. You will help ensure that our Italian online gambling products, platforms and tecnical processes meet the requirements set by Agenzia delle Dogane e dei Monopoli (ADM), SOGEI and other applicable regulatory standards.
You will work closely with our Product, Technology, Commercial, Legal and Compliance teams, helping turn regulatory requirements into practical solutions and making sure compliance is considered throughout the product development and change process.
We are looking for someone who understands technology and regulatory requirements and can connect the two in a practical and business-oriented way.
A taster of what you will be involved with:
Monitor and understand technical regulatory requirements applicable to the Italian market.
Work with Product and Technology teams to ensure that new products, features and system changes meet applicable compliance requirements.
Translate regulatory and technical requirements from ADM and SOGEI into clear and practical actions for internal teams.
Review proposed technical solutions and identify potential compliance gaps or risks.
Support technical certifications, audits, regulatory assessments and platform changes.
Help manage technical compliance activities related to system integrations, migrations, connectivity and regulatory requirements.
Keep internal documentation and compliance requirements up to date.
Work with Legal & Compliance colleagues to identify, investigate and resolve compliance issues and technical findings.
Support the preparation of information, reports and documentation requested by ADM, SOGEI, auditors and other external stakeholders.
Work closely with the Italian Commercial and Product teams to ensure that business initiatives are delivered in a compliant and practical way.
Execute directives cascaded by the direct manager and the wider senior management, with accuracy and diligence, while maintaining proactive and regular engagement, to ensure ongoing alignment with evolving business objectives and strategic priorities.
Promptly escalate critical risks to ensure executive visibility and informed decision-making.
Support the implementation and maintenance of relevant ISO and other technical compliance standards.
Identify potential technical compliance risks and help define appropriate solutions and mitigation actions.
Keep up to date with regulatory developments and assess their impact on our products and systems.
Contribute to improving our technical compliance processes and promoting a strong compliance culture across the organisation.
Who we are looking for:
We are looking for a practical, curious and solution-oriented compliance professional who is comfortable working with both technical and non-technical teams.
You should have:
At least 2+ years of experience in technical compliance, regulatory technology or a similar role, preferably within the iGaming industry.
Experience or understanding of the Italian regulated gambling market.
Understanding of how regulatory requirements are implemented within technology, systems and products.
The ability to understand technical concepts and communicate effectively with developers, engineers, Product teams and other technical stakeholders.
The ability to translate complex regulatory requirements into clear and practical business actions.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
A collaborative and solution-oriented approach.
The ability to manage multiple priorities and work in a fast-paced environment.
Italian – Fluent.
English – excellent written and spoken communication skills.
Nice to have:
It would be a plus if you have:
Experience working directly with ADM and/or SOGEI.
Experience supporting regulatory or technical audits.
Knowledge of ISO 27001, ISO 9001, PCI DSS or similar standards.
Experience with regulatory reporting or technical regulatory submissions.
What we offer
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than
2,800
colleagues representing over 75 nationalities
across a global network of offices
– including
1,500
at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge Accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Lisbon, Portugal
What You’ll Do
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Key Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
Negotiate and execute renewal contracts in accordance with customer objectives.
You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Qualifications
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
Fluency in Russian
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
● For Portugal based hires: Estimated annual salary is between €50,000 - €69,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Global
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
Responsibilities
- Design, develop and ship complex features, indexing on performance and benchmarking
- Own development throughout the entire lifecycle, with a focus on deep collaboration, quick iteration cycles and incorporating stakeholder feedback
Qualifications
- Significant experience building scalable, distributed systems in Rust
- Deep familiarity with the Ethereum ecosystem, particularly the EVM and Execution Layer, as well as reth and consensus mechanisms; hands-on experience working across the entire Ethereum stack is ideal
- Self-motivated and independent, and excited by ambiguity and opportunities to develop concrete solutions to nebulous problems
- Collaborative and an exceptional communicator
Attributes
- High motor
- Razor-sharp thinker with precise command of language
- Concise, evidence-based communicator
- Excellent organizational and logistical skills
- Intense curiosity and open-mindedness
- Scrappiness; willingness to roll up sleeves
- Growth mindset
Location: London, UK
Workplace: OnSite
Recraft is a graphic design research lab building state-of-the-art image generation models and tools for designers, illustrators, marketers, and developers.
Founded in 2022 and based in London, we build for commercial design standards: full creative control, style consistency, and native vector outputs, an API for teams who want to integrate that capability directly into their workflows, plus mobile app for those who prefer not to be distracted from the process without a computer.
Over 3 million creators across 190+ countries use Recraft. Our mission is to help everyone who works with visuals get the job done, without lowering the bar on design.
If you want to help set that standard, we'd like to hear from you.
JOB DESCRIPTION
We are looking for experienced Research Engineers to develop and optimise AI models, conduct cutting-edge research, and push the boundaries of AI and machine learning. Whether your expertise lies in AI model development, applied research, or production-level deployment, this role offers the opportunity to work at the forefront of generative AI innovation.
KEY RESPONSIBILITIES
- Develop and train large-scale generative models, pushing the boundaries of AI capabilities.
- Design and run experiments to explore and refine model architectures, analyze results, and implement data-driven improvements.
- Continuously innovate by developing and deploying new features that enhance user experiences.
REQUIREMENTS
- Proven experience in training large-scale generative models (e.g., image generation, audio synthesis, or large language models).
- Expertise in evaluating generative models, with a deep understanding of qualitative and quantitative metrics.
- Strong proficiency in PyTorch and familiarity with state-of-the-art neural network architectures.
- Hands-on experience building end-to-end machine learning pipelines, including data collection and pre-processing, model training and evaluation, inference serving.
- Strong software engineering skills, ability to design, implement and maintain high-quality code.
- English: B2+ (Upper-Intermediate or above), written and spoken.
WHAT WE OFFER
- Competitive salary and equity.
- Opportunities for professional growth and leadership.
- A collaborative, research-driven environment.
- The chance to work on cutting-edge AI projects that redefine creative workflows.
- The opportunity to contribute to open-source AI research and publications.
- Full-time, on-site role.
- We’re able to offer Skilled Worker visa sponsorship in the UK for qualified candidates.
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries. We are looking for a 5G ZTE Engineer (both remote and onsite positions are available) to join our team.
Job Responsibilities:
Perform network optimization and network audit to meet customer requirements,
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers,
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process,
Keep time, performance and quality according to company requirements and customer contracts,
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it,
Design and plan wireless site for network with simulation tool (added advantage),
New feature testing, technical discussion, and integration troubleshooting support.
Job Requirements
10+ years of experience in radio planning & optimization,
Minimum 3 years of experience on 5G ZTE and 5 years of 4G,
Hands on ZTE vendor algorithm & tools, NetNumen, UME, NetMax, NGI,
Capability of KPIs analysis and optimization, Complaints handling, drive test log files analysis,
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way.
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries. We are looking for a 5G Huawei Engineer (both remote and onsite positions are available) to join our team.
Job Responsibilities:
Perform network optimization and network audit to meet customer requirements.
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers,
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process,
Keep time, performance and quality according to company requirements and customer contracts,
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it,
Design and plan wireless site for network with simulation tool (added advantage),
New feature testing, technical discussion, and integration troubleshooting support.
Job Requirements
10+ years of experience in radio planning & optimization,
Minimum 3 years of experience on 5G HUAWEI and 5 years of 4G,
Hands on HUAWEI vendor algorithm & tools, iMaster, PRS, MAE, FMA,
Capability of KPIs analysis and optimization, Complaints handling, drive test log files analysis,
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way.
Location: One Kattameya, Cairo
Workplace: onsite
We are committed to empowering consumers through accessible financing solutions that enhance their purchasing power. As part of our continued growth, we are looking for enthusiastic and driven Agents to join our team across malls, large retail outlets, and in the field. In this role, you will focus on activating Go Plus customers, ensuring they have a seamless and professional experience throughout their journey with Klivvr.
This opportunity requires excellent communication skills, a customer-focused attitude, and a strong drive to meet and exceed activation targets in both retail and on-ground environments.
What you will do
Approach potential customers in-store and at field locations to promote our financing products.
Explain product features and guide customers through the financing application process.
Fulfill sales requests generated in stores or through field outreach, ensuring timely and professional handling.
Ensure all data is accurately entered and submitted via the digital application system.
Respond to customer requests made in retail locations or through off-site channels.
Visit customer locations to deliver the financed product and complete all required paperwork, ensuring the full process is finalized at the customer’s convenience.
Represent the company with professionalism during on-site visits and maintain high service standards.
Consistently meet or exceed daily, weekly, and monthly sales targets.
Follow up with potential leads generated from stores or field outreach to convert into successful sales.
Ensure all customer interactions and applications comply with internal policies and quality standards.
Confirm all required documentation is collected, verified, and uploaded correctly.
Provide daily updates on activities, leads, and conversions to supervisors.
Report any challenges or feedback from the field that could help improve service delivery.
Work closely with teammates and field supervisors to ensure efficient territory coverage.
Support team initiatives and maintain a positive and collaborative work environment.
To succeed in the role, you’ll need to have:
Bachelor’s degree is mandatory.
Minimum of 1 year of experience in sales, preferably in retail, field sales, or consumer financing.
Strong interpersonal and communication skills.
Customer-focused with the ability to build rapport quickly.
Willingness to conduct visits to customer locations.
Flexibility to work on a shift basis, including weekends and public holidays.
Self-motivated and goal-oriented.
Proficient in using digital tools, tablets, and CRM systems.
English level: Very Good (B2+/C1).
Location: Remote
Workplace: remote
ABOUT YOU
We are looking for a Developer Evangelist – Integrations to be a hands-on technical advocate who empowers game developers to successfully integrate Xsolla’s products and features into their games. This role blends deep technical expertise, solution-building skills, and community presence to help developers create smooth, scalable, and high-quality implementations.
You will work directly with partners, lead technical workshops, create integration-focused resources, and contribute to lighthouse cases—benchmark integrations that inspire both the industry and internal teams.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead hands-on developer sessions, integration walkthroughs, and partner workshops.
Provide technical guidance for both
custom integration scenarios
and
self-service implementations
.
Support partners in solving integration challenges quickly and effectively, acting as a trusted technical advisor.
Develop high-quality technical resources, including: Integration guides, step-by-step tutorials, and sample code. Demo projects, reference implementations, and API usage examples. Recorded video walk throughs, technical webinars, and training sessions.
Keep all resources up to date with the latest product features and integration best practices.
Work with Product and Developer Relations leadership to deliver
lighthouse integration cases
—top-tier implementations that showcase the full potential of Xsolla’s solutions.
Document and package these integrations as reusable templates and inspiration for other developers.
Represent Xsolla at industry events, technical conferences, and meetups.
Conduct technical presentations, live demos, and coding sessions that inspire confidence in Xsolla’s integration capabilities.
Collect and relay developer feedback on integration processes and tools to Product and Engineering teams.
Recommend improvements to SDKs, APIs, and documentation to streamline integration efforts.
Track and report on: Number and quality of integrations delivered or supported. Engagement with integration-focused resources. Conversion rates from technical enablement to live integrations.
Qualifications & Skills:
3–5 years in Developer Advocacy, Solutions Engineering, or Technical Evangelism, ideally in the game industry.
Strong technical skills in game development and integration (e.g., Unity, Unreal, backend APIs, payment systems).
Experience delivering hands-on technical training, demos, and workshops.
Excellent problem-solving abilities and customer-focused mindset.
Comfort in public speaking and presenting technical content to diverse audiences.
Ability to travel for partner visits, conferences, and training events.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Developer Evangelist - Integrations, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Remote
Workplace: remote
ABOUT YOU
We are looking for a Developer Evangelist – Community to be the public face of Xsolla in the game developer ecosystem, building trust, engagement, and advocacy across online and offline communities. This role focuses on technical content creation including coding, SDKs, and APIs, community presence, and relationship-building to help game developers discover, adopt, and succeed with Xsolla’s products.
You will act as a storyteller and connector—translating complex technical concepts into accessible, inspiring content while ensuring Xsolla has a strong, credible voice in the most relevant developer spaces.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Establish and maintain a strong presence in top game developer communities .
Represent Xsolla at developer conferences, meetups, and industry events .
Organize and participate in developer meetups, hackathons, and regional gatherings.
Produce high-quality technical and inspirational materials, including: Articles, blog posts, and tutorials. Videos, webcasts, and looms. Social media stories, posts, and developer updates.
Keep all content up to date and aligned with the latest product releases and best practices.
Collaborate with Developer Marketing to amplify content reach and engagement.
Act as a trusted liaison between developers and Xsolla’s Product/Technical teams.
Gather, organize, and share feedback from the community to help improve product features and documentation.
Identify opportunities for lighthouse integration cases and partner with internal teams to bring them to life.
Track and report on: Reach and engagement of produced content. Community participation and growth. Developer satisfaction with materials and events.
Use insights to refine outreach tactics and maximize impact.
Qualifications & Skills:
3–5 years in Developer Advocacy, Community Management, or related roles, ideally in the game industry.
Technical background and software development experience.
Solid understanding of game development processes and tools (mobile, PC, and/or web).
Proven ability to produce engaging technical content across multiple formats.
Strong presence in online developer communities and comfort in public speaking.
Excellent communication, storytelling, and interpersonal skills.
Ability to travel for conferences, meetups, and other community events.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Developer Evangelist - Community, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Global
Workplace: Remote
ABOUT THE ROLE
This role is going to be working on the open source Doppler SDK and Indexer.
RESPONSIBILITIES
1. Implementing - new SDK and Indexer features
2. Testing - automate backend testing alongside a release pipeline
3. Support - helping applications and protocols integrate the SDK and Indexer
4. Shipping - overseeing successful production releases with release notes and versioning
WHAT WE'RE LOOKING FOR
Ideally are experienced implementing and delivering highly reliable and scalable backend data services. You are deeply familiar with TypeScript and GraphQL. You have an understanding of the blockchain industry and the difficulties of managing multichain indexer deployments. You know that testnet faucets are frustrating to deal with and have clever solutions for testing across all various configurations that users may end up deploying. You have experience contributing to and managing open source software projects external teams rely on in production. You like helping others solve their problems with novel solutions and are a great communicator.
ABOUT WHETSTONE RESEARCH
Whetstone Research is focused on designing and building new protocols that accelerate the future of onchain markets. The team is less than 10 people with deep hands on experience in the blockchain industry; previously at Uniswap, Primitive, Aztec, and numerous others. We are working on Doppler, a hyper-efficient price discovery and liquidity bootstrapping Protocol built on the EVM, used by Zora and others. Learn more about Whetstone on our website http://whetstone.cc or read our blog https://paragraph.com/@whetstone.
Location: Global
Workplace: Remote
ABOUT THE ROLE
This role is going to be working on Pure Markets https://pure.st.
RESPONSIBILITIES
1. Implementing - new UI features and improved designs
2. Testing - automate UI testing alongside a release pipeline
3. Shipping - overseeing successful production releases
WHAT WE'RE LOOKING FOR
Hopefully you're obsessed with implementing high quality user experiences and interfaces. Ideally you're product minded and have a deep amount of respect for users. You love the blockchain industry and everything that entails, including an understanding of why non-custodial UX is what it is. You enjoy quickly testing out and iterating on a product until finding something that converts to real, tangible outcomes. You work well as part of a team, know when to ask for help, and lean on your colleagues in a remote environment to ensure we are continuously releasing improvements. You have experience delivering highly reliable and modern interfaces to millions of users.
ABOUT WHETSTONE RESEARCH
Whetstone Research is focused on designing and building new protocols that accelerate the future of onchain markets. The team is less than 10 people with deep hands on experience in the blockchain industry; previously at Uniswap, Primitive, Aztec, and numerous others. We are working on Doppler, a hyper-efficient price discovery and liquidity bootstrapping Protocol built on the EVM, used by Zora and others. Learn more about Whetstone on our website http://whetsone.cc or read our blog https://paragraph.com/@whetstone. Let's build the future of onchain markets together.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.
This role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Build new interfaces for lawyers and organizations to collaborate with AI.
- Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.
- Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.
- Architect reusable components and patterns and evolve our internal design system.
- Optimize frontend performance at scale.
- Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
- Raise the bar on frontend reliability and security UX for enterprise and regulated environments.
- Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.
WHAT YOU HAVE
- 10+ Years of experience with React, Typescript, and CSS (we use TailwindCSS)
- Track record of building fast-growing SaaS products by leveraging PWA technologies
- Track record of shipping highly intuitive products, strong attention to detail
- Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus
COMPENSATION RANGE
$238,000 - $290,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Spanish and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both French and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both German and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
seniorSan Francisco, California, United States
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