Location: London
Workplace: OnSite
TIRED OF BEING TOLD “THAT’S NOT YOUR SCOPE”?
Plenty of good analysts hit the same wall: you query the data but never build the pipelines, you’re boxed into one lane, and more scope means waiting your turn. Here, it’s the opposite.
Taptap Send moves billions of dollars a month across 6 of 7 continents. We’re probably the largest, fastest-growing money movement business you’ve never heard of. Cards, wallets, business-to-business payments, institutional payments, and new markets are all launching now, and each needs its data, reconciliations and reporting built from scratch. That’s your work.
THE JOB
You’ll own the external reports the business can’t operate without, then automate them into reliable, reusable dbt models. From day one you’ll work with Finance, Compliance, Treasury, Product and Data Engineering to make sure every number is modelled correctly.
- Own external reporting: deliver the datasets behind month-end close and regulatory reporting, on time, every cycle.
- Automate: turn multi-day manual work into scheduled pipelines, runbooks and dbt models, so it only gets done once.
- Get ahead of launches: build reports and reconciliations as each product and market goes live, before anyone asks.
- Be first line for data requests: build models so people and AI agents can answer repeat questions themselves.
- Keep data trustworthy: build tests, checks and alerts that catch reconciliation breaks and stale data before they become incidents.
- Share what you know: peer-review code and join our weekly meetups.
WHY YOU’LL WANT IT
Grow as fast as you’re able. We hire for potential, not years of experience. On a lean, talent-dense team, you’ll own real work early and take on more the moment you’re ready.
Go from querying data to designing systems. Data, product or business analyst? You don’t need to be an analytics engineer yet. Build the pipelines behind the numbers, and learn dbt, testing, automation and AI tooling from senior analytics engineers.
Don't get boxed in. Own the reporting, automate it, then take on our biggest problems wherever they sit. Your hiring manager started in Finance and has since worked across Partner Ops, Fraud, Compliance, Reconciliation and Product.
See the whole business. You’ll follow a transfer from the moment a customer taps send, through partner payout and reconciliation, to the report a regulator reads.
Own numbers that matter. Auditors and Finance rely on what you build. This isn’t a dashboard role.
Put more money in families’ hands. Remittances are a lifeline for millions of families and are worth more than all foreign aid. Every report you automate helps us keep transfers cheap and reliable.
YOU’LL FIT IF YOU HAVE
1-2+ years in a data or analytics role
A technical or quantitative degree, or equivalent experience
Strong SQL and experience wrangling messy, complex data
Some experience automating repetitive work (e.g. scripts, scheduled jobs)
A strong sense of ownership: when something is broken, ownerless or late, you step in, fix it, and make sure it doesn’t happen again
Reliability under deadlines, a “no task too small” attitude, and comfort chasing stakeholders
The right to work in the UK
Nice to have: startup or scale-up experience, Python or R, dbt, Looker or Mode, and something you’ve built, at work or on the side, because the manual way annoyed you.
Sound like you? Apply, even if you don’t tick every box. We’d love to meet you.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Amsterdam, Netherlands and London, United Kingdom
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 8 - 12 years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Netherlands based hires: Estimated annual salary is between €111,000 - €174,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, San Francisco
Principal, GTM Automation, RevOps
What We're Looking For:
We're hiring a Principal for GTM Automation to document processes, build the AI agents and automation, and design improvements for our Revenue organization (Sales, Marketing, Customer Success, Partner, RevOps). This is a senior individual contributor role where you will build and maintain the automation needed to drive efficiency and reduce operational friction.
The hard part of this job is knowing where not to put an agent. You'll decide which parts of prospecting, account research, deal management, and renewals can be handed to AI systems, where a person has to stay involved, and how we confirm the output is right before a seller acts on it. You will work directly with Sales leadership, Revenue Operations, Enablement, and the data and engineering teams on tools that save sellers real time. Success is identified by creating systems that resolve mundane tasks and save people real time. We are looking for someone who has run agentic systems in production for a business team and can tell us what broke and what they changed.
Location:
Remote, Austin or San Francisco
What You'll Get To Do In This Role:
Design and build agentic workflows for repetitive revenue work such as account creation and enrichment, CRM updates, renewals, QBR prep, deal registration, account ownership, etc. Add RBAC, observability, error handling, etc. to make the systems as robust as possible.
Decide where AI and automation fit in the go-to-market motion, and where human judgment is still required.
Set the quality bar for agents in production: evals that run before every release, monitoring tied to pipeline and revenue, clear rules for sensitive data, and a tested rollback.
Own the architecture that connects agents to Salesforce, the data warehouse, enrichment and intent sources, and call data, so the next workflow reuses what the last one built.
Build the signal layer that feeds account prioritization, routing, and next-best-action. Product usage, intent, firmographic changes, and call transcripts all go in.
Review code and designs from stakeholders (analysts, Revenue Operations partners, etc.). Where version control, tests, or code review are missing, help put them in place.
Work with Sales, Marketing, and Customer Success leaders to find the work worth automating, and say no to the work that isn't. Measure adoption and business impact for everything that ships. Retire tools that the organization isn’t using.
Track new models, agent frameworks, and vendor tools, and decide what's worth adopting.
Document each system and who owns it, so it keeps running when you move on to the next one.
What We're Looking For In You:
10+ years in software engineering, data engineering, GTM automation, or revenue systems, with several years owning systems from design through production support at staff level or above.
At least one LLM-powered workflow or agent that a business team relied on in production. Be ready to walk us through how it called tools, handled failures, and was evaluated.
Strong Python or TypeScript, and strong SQL. You write tested code, and you can review AI-generated code well enough to catch what it gets wrong.
Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, and a clear sense of how CRM data goes bad when automation writes to it. Comfort working directly in BigQuery, Snowflake, or a similar warehouse.
Experience integrating SaaS systems over REST APIs and webhooks, and tracing a failure back to its source.
Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, and a view on what to do when two sources disagree.
You can explain the same system to a sales VP in two sentences and to an engineer in a schema, and you can influence leaders on teams that don't report to you.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $184,000-$230,000.
Austin based hires: Estimated annual salary of $160,000 - $210,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, United Kingdom or Amsterdam, Netherlands
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion in Central Eastern Europe & Israel.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey.
This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion.
Key Responsibilities
Team Development & Performance:
Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth.
Pipeline & Forecasting:
Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy.
Commercial Accountability:
Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution.
Deal Coaching & Technical Strategy:
Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication.
Operational Excellence:
Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency.
AI & Productivity Enablement:
Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact.
Cross-Functional Leadership:
Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs.
Culture & Values:
Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement.
Minimum Qualifications
Experience:
5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred.
Architectural Mindset:
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Consultative & Advisory Skills:
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Revenue Acumen:
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
Leadership & Coaching:
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Communication:
Exceptional written and verbal communication in both
English and Hebrew
with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
AI Proficiency:
Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
Technical Fluency:
We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps:
Internet fundamentals:
Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS.
Security:
Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation.
Performance:
Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering.
Platform / Cloud Fluency:
Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise:
Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
Scaled Management Experience:
Experience managing managers or teams distributed across regions and time zones.
GTM Process Design:
Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
Regulatory Knowledge:
Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Hyperscaler / Digital Native Background:
Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education:
Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field.
Travel
This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets.
Compensation
For Netherlands based hires: Estimated annual salary is between EUR 133,000 - 209,
000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London, England - Office
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity
You'll be responsible for driving strategic outbound pipeline development, identifying high-value opportunities, and initiating contact with potential enterprise customers through sophisticated, multi-channel outbound campaigns. Rather than conducting traditional cold outreach from absolute zero, you will tap into a massive community of "open-source curious" prospects and active community users, leveraging their familiarity with MariaDB to initiate enterprise-grade conversations.
Throughout your conversations, you will map complex corporate structures, multi-thread across strategic accounts, detect deep customer pain points, and help these organizations understand how MariaDB’s enterprise solutions can solve their mission-critical data challenges. As part of our Product Advisors team, you will play a critical role in our growth by executing a rigorous outbound prospecting motion that directly builds pipeline and supports our Enterprise Sales team. MariaDB has a consistent track record of promoting from within, and we are looking for candidates who are excited about advancing their sales careers by revolutionizing the way data is stored and accessed.
What You'll Do:
Strategic Account Mapping
: Identify high-potential enterprise businesses and map complex corporate structures to identify key decision-makers who fit the MariaDB ideal customer profile.
Enterprise Multi-Threading
: Develop and execute rigorous territory plans using advanced outbound prospecting methodologies (phone, email, and social) to multi-thread across both technical and business stakeholders within strategic accounts.
Community-Led Outbound Motion
: Leverage open-source community interest, product downloads, and digital footprints to turn existing brand warmth into qualified enterprise sales cycles.
Campaign Development & Alignment
: Partner closely with the Marketing and Enterprise Sales teams to design, execute, and lead account-based outbound campaigns from initial strategy through to qualified transition.
Complex Discovery
: Schedule and facilitate high-level sales discovery calls, ensuring a seamless, deeply qualified handoff of prospects to Enterprise Sales Account Executives.
Navigate Enterprise Orgs
: Confidently interact with, engage, and influence senior IT leadership, architecture teams, and business decision-makers.
Nurture & Build
: Actively nurture early-phase enterprise opportunities, guiding community users toward the value of enterprise-grade support, scale, performance, and security.
Data Hygiene
: Meticulously update, track, and manage all lead and prospect activity in Salesforce and Salesloft to ensure flawless pipeline visibility.
Exceed Targets
: Consistently hit and exceed monthly and quarterly outbound opportunity quotas.
What You'll Need:
Experience: 2–4 years of dedicated B2B Business Development or outbound prospecting experience, with a proven focus on mapping and targeting enterprise accounts.
Education: BA/BS degree.
Languages:
Fluency in English is required, along with fluency in German
Communication: Outstanding active listening, communication, and storytelling skills, with the ability to hold peer-level conversations with technical executives and developers.
Drive: A self-starter mentality with a demonstrable track record of hitting and exceeding pipeline generation goals.
Strategic Thinking: Sharp time management skills and the ability to operate independently within a structured outbound motion, while remaining highly coachable.
Adaptability: Desire to thrive in a fast-paced, high-growth enterprise tech environment.
Tech Savvy: Passionate about cutting-edge database technology, with a high aptitude for quickly learning complex IT software products and business-critical solutions.
Experience in Social selling through LinkedIn
Tech Stack: Claude, Salesforce, Nooks, and others...
Location:
Hybrid London office - or Remote UK
What’s in It for You?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, salary and commission, 25 days of paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your resume/CV through our ATS Greenhouse.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
MariaDB is an equal opportunities employer
Location: Worldwide
Workplace: remote
We are looking for an Influencer Manager to join our team remotely. The role involves developing our partner network, working with influencers and media owners, launching brand awareness campaigns, and analysing traffic performance.RequirementsGEO expertise: Hands-on experience working with Tier-1 markets and CEE regions;Niche expertise: Proven track record in promoting crypto, Web3, or hybrid (crypto + fiat) platforms;Brand awareness & media formats: Proven track record in brand awareness and user acquisition campaigns across YouTube, Twitch, Kick, and podcasts (prerolls, stream overlays, native integrations, branded segments);Channels & communities: Hands-on experience acquiring traffic via X, Discord, Reddit, YouTube, and Telegram across both mainstream gaming/tech and crypto-native communities;Analytics & Tracking Platforms: Proficiency in influencer and streaming analytics tools (Streams Charts, TwitchTracker, etc.), as well as affiliate trackers, CRM systems, spreadsheets, and messengers for end-to-end performance tracking;Languages: Strong english level (B2+/C1/Fluent) - mandatory for direct negotiations with international creators andagencies;AI Tools: Experience using AI tools for research, creator scouting, data analysis, and workflow automation is an advantage.ResponsibilitiesSource, negotiate, and onboard influencers, streamers, media outlets, and community leads across Tier-1 and CEE markets for crypto and hybrid projects;Launch and oversee creator integrations (sponsored streams, dedicated reviews, stream overlays, banners) tailored to both crypto-savvy and mainstream/fiat audiences;Drive organic and sponsored presence across X, Discord, Reddit, Telegram, and niche media via direct sponsorships and strategic partnerships;Monitor and evaluate influencer and channel performance using Streams Charts, TwitchTracker and other analytics tools to assess audience quality and placement effectiveness;Analyse traffic and campaign performance to identify growth opportunities and improve ROI;Maintain accurate reporting and partner records, keeping key metrics, campaign results and commercial agreements up to date.We OfferCompetitive salary, performance bonuses and regular salary reviews;Fully remote work;Monday to Friday, 8 hours per day, with flexible starting hours;24 days of paid annual leave;Corporate English lessons;Challenging projects with opportunities for professional growth;A strong team of like-minded professionals working together on ambitious projects.
Location: London, United Kingdom
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €123,000-€138,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Shift: 1st shift
Pay: $19 per hour
Basic Qualifications / Requirements:
Basic shop math
Ability to use precise measuring equipment
Ability to operate standard tool room equipment
Must be able to work without supervision
Individual must be self-motivated
Ability to read, write, and speak English
Ability to communicate well with others
Ability to work overtime
Individual must observe all safety regulations to ensure own and others’ safety
Troubleshoot die / press related problems in a production environment
Perform PM activities on stamping dies progressive and blanking.
Press operations and ability to learn new processes
Experienced and capable of operating an overhead crane
Experience and capable of operating Forklift
Preferred Experience:
Maintaining progressive dies
Operation of overhead crane
Forklift operator
Die steel welding is a plus
Ability to read and interpret blue prints
Operation of manual machine tools (lathe, milling machine, grinders, radial arm drill press)
Die steel welding
Troubleshooting -- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems and repair.
Problem Solving -- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects from parts to improve die quality.
Decision Making -- Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources, able to read and understand prints. Must also be able to follow job instructions, comprehend specifications, and determine correct machine setup to achieve the correct final product. Must be able to use measuring tools and devices such as protractors, micrometers, scribes, and rulers
Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating machine operations.
Critical Success Factors
Excellent attendance
Must be willing to work flexible shifts and hours
Ability to work independently without supervision and with minimum direction
Ability to work in a team environment
Support and contribute to the Quality Systems and Environmental Systems Requirements
Ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee or their co-workers placed in an unsafe condition
Maintain a clean & safe work area
High School Diploma
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Dallas
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This role sits within our Peoplefun studio.
PeopleFun is an award-winning creator of mobile games for players across the globe, and a part of Tripledot Studios, with world-class projects, resources, and infrastructure.
PeopleFun is a Dallas-based game studio founded and led by game industry veterans, where game developers thrive on collaboration, creativity, teamwork, and fun. Our games are played by over 25 million players each month, and we are hard at work on a number of exciting new mobile games to fuel our future growth.
We believe in bringing People together through Fun by creating best-in-class social features and communities in our games that enable our players to engage deeply with other players. We also bring our studio teammates together by creating the very best game teams, ones that foster healthy collaboration, incredible productivity, and life-long professional relationships.
Job Summary
PeopleFun's New Games Team is looking for a Level Designer who lives in level editors, feeds on ideation, and brings smiles to players’ faces with delightful surprises around every corner.
Our team makes original casual mobile games for a mass-market audience, and we judge them by one thing above all: do players keep coming back? In this role you'll build, tune, and ship the levels that make or break that answer. You'll take the first 20 minutes of a brand-new game and make them unforgettable with the puzzly good content you author, and then build ramps of hundreds of levels that keep players hooked for days, weeks, months.
Our team works hypothesis-first: we spot something in the market, theorize why it’s trending, build a clean polished game that can test it, and let players tell us what's next. You'll join a small, senior-heavy incubation team where your levels go in front of real players within weeks, not years. There’s no better, faster way to level up your design chops than sprinting with our team.
Responsibilities
Design, build, and tune levels in Unity or our custom level editors, and prompt AI to improve these same tools as you go.
Shape the player progression across the level ramp, i.e. introducing new mechanics and pacing the difficulty level (with hard levels intentionally balanced by breathers).
Invent new goals, blockers, and boosters within an existing game, and prove them out with sample puzzle layouts or vibe-coded prototypes (we’ll show you how).
Use playtests to find where players struggle or get bored, and rebuild levels in response.
Review level-by-level metrics (attempts, win rate, completion time, drop-off) with our data partners and retune the ramp each release.
Play and tear down the top casual games on a regular basis, and bring any lessons that apply to our games back to the team.
Maintain shared docs on level design & intent – featured mechanic, target difficulty, metrics or analysis of every level, so anyone on the team can work on the ramp alongside you.
Partner with engineers to improve the game, including procedural and AI-assisted level generation.
Move across two or more prototypes at different stages, and let go of work quickly when a test tells us to pivot.
Requirements
2+ years of professional level design experience on casual games, OR 3+ years of professional experience in related disciplines on mobile games.
Hands-on experience building levels using level editors.
Comfort with Unity and the basic tools of game development (like source control)
Working knowledge of level design fundamentals: progression, pacing, difficulty curves, and onboarding (FTUE).
Demonstrated experience revising your own designs based on playtest feedback.
Clear written and verbal communication of design intent, to collaborate with artists, animators, engineers, and product partners.
Ability to work on a hybrid schedule from our Dallas-area office.
Nice to have
Shipped levels in a puzzle, word, block, or match game, with samples you can share (level breakdowns, ramp sheets, or a portfolio).
Experience reading level funnels and tuning from data; familiarity with tools like Looker, BigQuery, Tableau, etc.
Experience prototyping new mechanics with AI (or on paper or in whitebox) to test them before engineering investment.
Fluency with spreadsheets for authoring and tuning content (formulas, ramp tables, parameter sheets).
Experience taking a game from prototype through soft launch, or working on an incubation team.
Scripting experience (C# or Python), or experience with procedural or AI-assisted content generation.
Experience designing or evaluating A/B tests on level content.
Recent examples of silly-little-prototypes or actually-useful-tools you’ve built prompted AI to create for your amusement or utility.
A habit of playing current top-grossing casual games, explaining why they work, and spotting the most salient innovation
Don't meet every qualification? Research shows many great candidates hold back unless they check every box. If this role excites you and you can build great levels, we'd love to hear from you.
Working at Tripledot
Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year.
Financial: Generous 401k match, discretionary bonuses, and competitive salaries.
Health & Wellness: Comprehensive Medical, Dental, and Vision coverage.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture.
Regular company events: Yearly on-site events that celebrate our achievements and our team spirit.
The anticipated base salary range for this role is $80,000–$105,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits.
Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics.
As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people.
This opening is for an existing vacancy.
All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels. Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the driver's seat of the high-octane engine that powers Docebo’s enterprise automation platform! In this role, you will architect, build, and scale business-critical backend systems in Go and PHP that seamlessly onboard millions of users. You'll serve as the primary technical advisor and force multiplier for our product and engineering teams, solving complex automation logic while directly elevating the technical craft of those around you. If you get excited by high scale, deep architectural ownership, and making a massive impact on enterprise-grade software, your next great journey starts right here!
⚡ THE DAY-TO-DAY
- Lead the Charge: Drive complex, multi-sprint technical initiatives from initial spark to seamless deployment while staying ahead of scope, dependencies, and risks.
- Architect for Scale: Design and operate high-performing, resilient backend services using Go, PHP, AWS, Kubernetes, DynamoDB, PostgreSQL, and MySQL to effortlessly handle millions of users.
- Write Exemplary Code: Craft clean, elegant Go code for our newest automation features while actively maintaining and leveling up our core PHP services.
- Elevate the Craft: Conduct thoughtful code reviews, lead technical design discussions, write clear architectural design docs, and establish SLOs to keep our incident rates low.
- Multiply Team Impact: Mentor and pair with engineers, guiding their career growth, while acting as a trusted partner to Product and Design to shape our product roadmap.
- Tackle Complex Challenges: Balance long-term strategic roadmap delivery with Tier-1 customer escalations and technical debt, diving in to troubleshoot mission-critical issues across the stack.
🛠️ YOUR SUPERPOWERS
- Backend Mastery: 4-8 years of software engineering experience with deep expertise in Go and performance-driven batch processing systems, ideally paired with working knowledge of PHP.
- System Design Genius: Proven track record of designing, building, and operating scalable microservices, distributed systems, and domain-driven architectures at enterprise scale.
- Cloud & Infrastructure Expertise: Advanced, hands-on experience with AWS, Kubernetes, infrastructure as code, and data stores like DynamoDB, PostgreSQL, and MySQL.
- Reliability & Observability Guru: Deep understanding of testing strategies (unit, integration, E2E) and modern observability platforms like Datadog to manage incidents and protect long-term system health.
- Strategic Force Multiplier: Outstanding ability to mentor teammates, communicate complex technical trade-offs to non-technical stakeholders, and make sound decisions under uncertainty.
- Timezone Anchor: Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team.
🌟 BONUS POINTS
- Cross-Stack Versatility: Strong knack for jumping into moderate complexity tasks outside your primary domain to unblock cross-functional engineering teams.
- Continuous Improvement Champion: Passion for driving engineering-wide initiatives, whether standardizing deployment patterns, refining testing practices, or bringing emerging technology innovations into the fold.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sofia, Bulgaria
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
Responsibilities:
Performing requirements engineering: Specifying, reviewing, analyzing and tracing cybersecurity requirements.
Shaping a unified requirements engineering concept: Supporting the creation and alignment as well as practically implementing a unified and holistic concept for cybersecurity requirements engineering.
Collaborating with various teams: Working closely with and training different departments to enable cybersecurity requirements engineering.
Implementing processes: Driving the rollout and training of cybersecurity processes and activities in the organization.
Ensuring compliance: Fulfilling requirements from relevant regulations, standards and best practices (e.g., IEC 62443, NERC CIP, EU Data Act, CRA and others).
Performing training: Training the organization on important aspects of requirements engineering and cybersecurity processes.
Requirements:
Bachelor or Master degree in IT Security, Computer Science,Electrical Engineering with a focus on IT Security, or a comparable qualification with extensive professional experience in OT or product security.
Expertise in requirements engineering: Experience in performing cybersecurity requirements engineering in the discipline of OT or product security. Skills in using requirements engineering tools like Polarion, MagicDraw or DOORS.
Expertise in cybersecurity processes: Experience with defining, rolling out and training processes in an enterprise organization.
Knowledge of regulations and standards: Familiarity with relevant cybersecurity
regulations and standards (e.g., IEC 62443, CRA, NERC CIP, BDEW Whitepaper, ISO27001).
Enjoyment of diverse topics: You enjoy stepping into new arising issues and help drive effective solutions.
Endurance: Ability to drive topics continuous and sustainable.
Communication skills: Proficient in English.
Agile Methodologies Experience: Familiarity with agile methodologies such as Scrum, Kanban, and iterative planning, and backlog management.
Location: Kinshasa, Kinshasa, Democratic Republic of the Congo
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Human Resources for Health Advisor will support the Office of Foreign Assistance of the U.S. Department of State Embassy Kinshasa carrying out the America First Global Health Strategy. The primary focus of the Advisor will be technical support to develop a Political Economic Analysis of Frontline health workers management and payment transition operational plan in alignment with the U.S,-DRC Health Cooperation Memorandum of Understanding (MOU) signed on February 26, 2026.
This position specifically supports Section 2.4 of the MOU, with human resources for health responsibilities spanning all health service delivery areas (HIV, TB, malaria, maternal and child health, nutrition, global health security including polio eradication) to strengthen the entire health system rather than individual disease programs.
The Senior Advisor will support the Ministry of Health, Hygiene, and Social Security (MOH) for improving performance and retention of human resources for health of front-line health workers, including community health workers. The Senior Consultant will identify policy and practice bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the Ministry’s programming and administration efforts along with the health donors group members.
The Senior Advisor will identify technical and skills bottleneck and facilitate solutions through close mentorship. S/he will be based at the MOH Human Resources Division Office. The Senior Consultant will receive day to day direction from the Division head. S/he will be reporting to U.S. Embassy Public Health Advisor and Frontline Health Workers workstream Lead bi-weekly. The Advisor will support the MOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support the MoH General Secretary to manage and coordinate efforts to process with employees hiring plan, set up HR data systems, review and update salaries and allowances payroll as well as retirement plans.
Provide technical assistance in the compilation of a valid, up to date registry of front-line health workers in collaboration with the MOH and the Ministry of Public Works.
Advise the MOH General Secretary on health policy and strategy gaps and make recommendations for remedial actions.
Coordinate with the U.S. Government and the Global Fund to list staff receiving bonuses and ensure that they are `national staff register or private sector entity payroll systems.
Develop a risk mitigation and communications plan to maintain performance and retention of health workers transitioned off of bonuses by January 2027.
Support U.S. Government implementing partners to create a plan for transition CHWs to monthly stipends by domestic health resources per the MOU.
Participate as a resource member to the GIBS Sante Health Workers and Service Delivery Working Group to support implementation of the 2026 priority action plan and improve coherence of related health donor actions to strengthen human resources of health policy and practice.
Support the MOH to ensure workforce strategies support integrated health service delivery across all MOU Areas of Cooperation rather than vertical program structures.
Coordinate with the LEAP Health Finance Advisor and Health Governance Advisor to align workforce transitions with co-investment tracking and financial oversight.
Reporting:
The Advisor will submit a monthly report to designated officer at the U.S. Embassy Office of Foreign Assistance by the 5
th
day of the following month. Reports should demonstrate how workforce activities support integrated health system strengthening across all MOU Areas of Cooperation. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Academic Credentials: Master’s degree or higher in Public Health, Health Policy, Health Economics, Public Administration, or related field.
At least seven (7) years of relevant experience in the following areas:
HRH Policy & Regulatory Leadership: Led formulation/revision of national HRH strategies, regulatory frameworks, and workforce policies aligned with UHC and Ministry of Health priorities.
Workforce Planning & Operations: Designed staffing norms, deployment strategies, HRIS systems, and performance management frameworks in decentralized health systems.
Risk Management in Fragile Settings: Conducted operational risk assessments and developed mitigation plans addressing attrition, payroll integrity, donor dependency, and emergency surge capacity.
Donor & Stakeholder Coordination: Aligned HRH investments across government, World Bank, USG, and implementing partners; facilitated multi-partner consensus.
Institutional Capacity Strengthening: Led technical assistance, change management, and M&E systems to strengthen sustainable HRH governance.
Full Professional Fluency: Bilingual English and French (written and oral), with experience leading high-level policy dialogue and technical drafting in both languages.
Experience with IRIS is desirable.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
We’re seeking a
Senior Manager, Site Reliability Engineer
to join our team and help ensure the stability, scalability, and reliability of Backblaze production systems.
About the Role
We are seeking an experienced Senior Manager to lead within our Site Reliability Engineering (SRE) organization. The ideal candidate brings deep experience developing engineering strategies, leading high-performing technical teams, and translating reliability priorities into measurable outcomes.
As a leader at Backblaze, you will work across the organization to help achieve our reliability and operational goals, including partnering with engineering leaders, executives, customers, and other key stakeholders. This role will focus on unlocking the potential of our engineers through observability, automation, operational excellence, and continuous improvement.
What You'll Do
Hire, lead, mentor, and develop a high-performing team of Site Reliability Engineers, including coaching, career development, and performance management.
Manage other engineering managers as required and help develop leadership capability within the organization.
Establish team goals, objectives, and reliability priorities, ensuring commitments are delivered or expectations are proactively reset when circumstances change.
Collaborate with engineering leaders across Backblaze to define strategic priorities and execution plans.
Develop and improve automation that accelerates the deployment of new storage vaults, core servers, and supporting infrastructure.
Own and improve vulnerability management and patching schedules to ensure contractual, operational, and security requirements are met.
Drive complex reliability initiatives from problem discovery through implementation and resolution.
Partner with engineering teams to improve observability, monitoring, and alerting and provide meaningful insight into the health and performance of Backblaze infrastructure.
Lead analysis of SLA and reliability performance, identify areas of risk, and drive corrective actions.
Participate in leadership on-call rotations, major incident response, and post-incident reviews to continuously improve service reliability.
Provide leadership during incidents and ensure root cause analyses, corrective actions, and follow-up work are completed effectively.
Apply established ITIL and operational processes across incident, change, problem, and capacity management.
Partner with Engineering, Customer Success, Product, and Operations teams to support resilient system design and reliable production operations.
Engage with customers to understand their reliability needs and ensure stability priorities reflect customer experiences and business requirements.
Work with vendors and service providers to troubleshoot service issues and monitor SLA performance.
Lead cross-functional initiatives to identify gaps in observability, operational processes, reliability, and infrastructure management.
Identify recurring operational issues and develop long-term strategies and action plans to address them.
Document systems, share learnings, and promote a reliability-focused engineering culture across Backblaze.
The Right Fit
10+ years of experience in site reliability engineering, systems engineering, infrastructure, or production operations, including significant engineering leadership experience.
Demonstrated experience building, managing, mentoring, and developing high-performing technical teams.
Experience leading reliability or infrastructure organizations operating large-scale, production-grade systems.
Strong understanding of deploying and managing large fleets of Linux hosts, with a strong emphasis on automation.
Strong knowledge of observability and monitoring technologies such as VictoriaMetrics, Prometheus, Grafana, OpenSearch, or comparable platforms.
Experience establishing operational procedures, runbooks, incident processes, and reliability practices at scale.
Strong understanding of storage systems, including storage performance, sharding, distributed architectures, and storage algorithms.
Understanding of load-balancing technologies and services, including IPVS or comparable technologies.
Experience managing security-focused infrastructure operations, including patching, hardening, vulnerability identification, and remediation.
Demonstrated ability to lead major incidents and post-incident processes, including root cause analysis and corrective action planning.
Experience using automation and AI-assisted technologies to improve engineering productivity, system performance, operational efficiency, or scalability.
Ability to independently take ownership of complex problems and drive initiatives from discovery through resolution.
Strong communication and collaboration skills, with the ability to work effectively with engineers, executives, customers, vendors, and cross-functional stakeholders.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Bonus Points For
Experience operating infrastructure at hyperscale or within a hyperscaler environment.
Experience in SaaS, cloud infrastructure, service provider, storage, or large-scale distributed systems environments.
Experience with object storage or other large-scale storage platforms.
Familiarity with ITIL or OSS operational practices.
Experience defining, managing, and improving SLOs and SLAs.
Experience with AWS, Google Cloud Platform, Microsoft Azure, or other major cloud platforms.
Experience leading teams through significant infrastructure scaling, reliability, or operational transformation initiatives.
Backblaze Perks
Equity grants for eligible full-time employees.
Annual company bonus program.
Medical, dental, and vision benefits for eligible employees and family members.
401(k) program.
Employee Stock Purchase Plan.
Flexible vacation policy.
Parental leave benefits.
MacBook Pro and workstation support.
Childcare support.
Fertility treatment and family-building support.
Learning and development opportunities.
Commuter benefits where applicable.
A culture that supports a healthy work-life balance.
To provide greater transparency to candidates, Backblaze shares base pay ranges for U.S.-based positions. Compensation ranges are established based on factors including function, level, and location. Final offers may vary based on candidate location, relevant experience, skills, and applicable licenses or credentials.
The expected salary range for this role is $178,000 - $210,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
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