Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Development Engineer in Test II
Contract, 12 months
Do you have a passion for test-driven development? Want to work at a company where customers have real excitement for the products you help build? We are looking for a Software Development Engineer in Test to join our Client QA team. This person will be testing new and existing features on multiple platforms and devices in a software development environment.
At PlayStation, we are passionate about both collaboration and technology. We love building the systems that millions of people use and are our own first customers. We strive to be at the forefront of development technologies and are a diverse company with teams on four continents.
Responsibilities
Review product requirements and design documents to create effective testing strategies
Build concrete test plans, write test cases and execute them to ensure quality of features
Implement and maintain test automation scripts to increase test coverage and stability
Develop, maintain and improve test automation framework
Report, track and verify defects as well as monitor Automation jobs
Provide status reports to Leadership and other key partners
Work with the infrastructure team to maintain common services such as CI test pipelines
Required Qualifications
Bachelor’s degree in Computer Science or related field, or ability to demonstrate equivalent knowledge
2+ years experience in UI automation for web or native applications
Validated experience in Software testing life cycle
Experience with version control solutions (both centralized and distributed)
Experience maintaining CI systems (Jenkins preferred)
Experience with Selenium or Appium
Experience in one or more Programming/Scripting Languages, preferably Python.
Preferred Qualifications
Experience with at least one modern web application framework such as Angular/Ember.js/React
Experience developing or testing a non-PC device (phone/game console/set-top box, etc.)
Experience with Agile methodologies
Significant experience with Python
Experience with Node.js, React Native
Experience developing or writing test code for a game console
About You
You have a strong drive and passion for quality and can help inspire, motivate, and influence team members toward better engineering outcomes.
You communicate clearly and professionally with partners at all levels, including technical teams, product stakeholders, and project leads.
You are effective at working with geographically distributed and culturally diverse teams.
You are curious, proactive, and willing to go beyond immediate assignments to deeply understand the systems you support.
You are comfortable asking questions, identifying risks early, and helping the team make informed quality and release decisions.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$45
—
$58 CAD
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$45
—
$58 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Spain; Portugal; Poland; Serbia; Czechia
Who we are
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes - it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment and remediation without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.
In 2026, Action1 was recognized by Inc. 5000 as the fastest-growing founder-led cybersecurity company in America. At the helm of Action1 are industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.
The Role
We are looking for a Product & Web Designer to shape the user experience of Action1's SaaS platform and help make complex IT management workflows simple, intuitive, and efficient.
Your primary focus will be designing product interfaces, improving usability, and building consistent design patterns across our platform. You'll work closely with Product Managers and R&D teams to turn product requirements and user needs into practical, well-designed solutions.
This is a hands-on role with real ownership. We value designers who think beyond visual appearance, understand how users interact with software, and are comfortable proposing solutions rather than simply following instructions.
Alongside product design, you may occasionally support web, HR, and marketing initiatives with visual design work.
What you'll do
Design intuitive user interfaces for Action1's SaaS platform.
Create user flows, wireframes, mockups, and interactive prototypes.
Improve usability and simplify complex product workflows.
Refine product interfaces based on user feedback, usability insights, and technical constraints.
Occasionally create visuals for websites, HR initiatives, and marketing materials.
What we're looking for
2+ years of professional experience in UI/UX or product design, preferably for SaaS or web applications.
Strong UI/UX skills, including interaction design, user flows, information architecture, and visual design.
Hands-on experience using AI-powered design tools and solutions to accelerate workflows, explore ideas, and improve design outcomes.
Nice to have
Experience designing complex B2B SaaS products, dashboards, or administrative interfaces.
Experience with user research, usability testing, and data-informed design decisions.
Understanding of responsive design, accessibility, and WCAG principles.
Basic knowledge of HTML, CSS, and frontend development constraints.
Familiarity with IT infrastructure, cybersecurity, or endpoint management products.
Please include a portfolio demonstrating your product design work. We especially value examples showing the problem, your design approach, and the final solution.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Armenia
Workplace: Remote
Location: Valencia, Spain, or Brindisi, Italy, or fully remote within Southern & Eastern Europe (teleworking up to 5 days per week)
Start date: ASAP
Languages: Professional proficiency in English required; Spanish is a plus
Industry: Virtualization / IT Infrastructure / IT Services
Duration: 6 months, with the possibility of extension based on performance
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Virtualization Administrator to provide dedicated operational support for a customer’s enterprise virtualization infrastructure, as part of a long-term project. You will help ensure the stability, security, availability, and continuous improvement of the platform.
Under the supervision of the IT Infrastructure Team Lead, you will administer, monitor, maintain, optimize, and troubleshoot VMware vSphere and VMware Cloud Foundation (VCF) environments. You will work closely with the storage, backup, network, security, operating-system, application, and service-management teams. You will also support alternative platforms such as Nutanix, Microsoft Hyper-V, and OLVM/KVM as required.
This is a hands-on role for someone who is methodical, service-oriented, and quick to learn. You will resolve incidents and requests, implement approved changes, maintain platform health, security, capacity, and lifecycle compliance, and automate routine tasks. You will work independently on assigned operational tasks while following established procedures and change-management controls. Complex, architectural, or high-risk matters are escalated to senior engineers or the Team Lead.
WHAT YOU’LL DO
- Install, configure, and maintain VMware vSphere and VMware Cloud Foundation (VCF) environments.
- Support Nutanix, Hyper-V, and OLVM/KVM environments as required.
- Perform VMware lifecycle patching, host updates, and approved configuration changes.
- Implement virtualization solutions that meet the customer’s operational needs.
- Apply security best practices and maintain compliance with applicable standards.
- Monitor the health and performance of virtual machines and hosts.
- Tune environments and proactively identify and resolve performance bottlenecks.
- Troubleshoot virtualization issues and resolve incidents and problems while minimizing service disruption.
- Maintain scripts and tools that streamline administration, provisioning, configuration management, and monitoring.
- Keep current with virtualization technologies and assess improvements, including through proof-of-concept deployments.
- Work with IT teams, stakeholders, and vendors to plan and deliver virtualization projects under the Team Lead’s guidance.
- Provide timely updates on project progress, issues, and resolutions.
- Guide junior colleagues in established practices.
- Maintain infrastructure and process documentation, and report regularly on platform health, performance, and capacity.
- Provide on-call/standby support on a rotation basis.
- Provide ad hoc support within or beyond the team, including special projects or temporary service-delivery assignments, as requested.
WHAT WE’RE LOOKING FOR
- 5+ years of hands-on experience supporting and operating enterprise-grade virtualization infrastructure in production environments.
- Proven hands-on experience installing, configuring, administering, and troubleshooting VMware vSphere and VMware Cloud Foundation (VCF).
- Experience with VMware VCF, including VCF Operations and VCF Automation core components.
- Exposure to alternative virtualization platforms such as Microsoft Hyper-V and KVM.
- Strong scripting and automation skills using tools such as Python, PowerShell, Terraform, or Ansible.
- Hands-on experience applying Infrastructure as Code (IaC) principles with Terraform to provision and manage virtual infrastructure, particularly VMware vSphere resources.
- Proficiency with command-line tools for managing virtualized systems.
- Sound understanding of storage, networking, backup, server hardware, and operating-system dependencies.
- Methodical troubleshooting skills and the ability to resolve incidents with minimal service disruption.
- Ability to follow established procedures and change-management controls.
- Secondary school education or equivalent, supplemented by specialized IT training.
- Professional proficiency in English, both verbal and written.
- Teamwork: builds effective relationships and resolves conflicts constructively.
- Communication: communicates clearly, listens actively, and shares information effectively in writing and conversation.
- Ability to work inclusively with people of all backgrounds and perspectives.
- Self-management: handles pressure and ambiguity, welcomes feedback, and pursues professional growth.
- Results focus: takes initiative and delivers high-quality outcomes.
- Adaptability: welcomes new ideas and responds positively to change.
NICE TO HAVE
- Experience with public cloud platforms and storage management in virtualized environments.
- Knowledge of container technologies such as Docker and Kubernetes.
- Familiarity with configuration-management tools such as Ansible, Puppet, or Chef.
- Knowledge of Continuous Data Protection (CDP) solutions.
- Knowledge of Spanish.
- VMware Certified Professional (VCP-VCF Administrator, VCAP-VCF, or similar).
- HashiCorp Certified: Terraform Associate, or a relevant Red Hat Ansible Automation certification.
- ITIL, ISO 20000, or PRINCE2 Foundation certifications.
WORKING CONDITIONS
- Teleworking: up to 5 days per week
- On-call: one week per month (rotation depends on the number of team members)
- Overtime must be pre-approved by the client Team Leader
- Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays
- Stand-by availability for on-call services is included in the daily rate
- Interventions during an on-call period are billed at the overtime rates above
- Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties
WHY JOIN US
- Work on a long-term project
- Flexible setup: on-site in Valencia or Brindisi, or fully remote within Southern & Eastern Europe, with up to 5 days of teleworking per week
- Hands-on exposure to VMware VCF, Nutanix, Hyper-V, OLVM/KVM, and Infrastructure as Code with Terraform
- Close collaboration with storage, backup, network, and security teams, under the guidance of an experienced Team Lead
- Opportunity to grow through certifications, on-the-job learning, and knowledge sharing
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Lead Warehouse Logistics Specialist
to oversee and coordinate all warehouse and logistics operations for data center hardware. This role ensures that inbound/outbound shipments, inventory accuracy, and equipment provisioning meet operational standards. This position implies full accountability for the logistics function, people management, cross-department coordination, and risk management, as well as developing long-term improvements to support business growth.
Your responsibilities will include:
1. Warehouse & Shipment Management
Ensure timely and accurate processing of inbound and outbound shipments.
Establish and maintain SOPs for shipping and material handling.
Oversee packaging standards for equipment.
Handle escalations with warehouse operations.
Identify bottlenecks and optimize warehouse workflows.
Identify opportunities for process and tools improvement.
2. Inventory & Asset Control
Lead cyclical and annual inventory checks across all warehouse and external storage locations.
Guarantee data accuracy in the inventory system (ERP, WMS).
Assets creation process supervision.
Analyze inventory discrepancies and implement preventive measures.
3. Team Management
Lead and mentor a logistics team.
Distribute tasks, monitor performance, and conduct onboarding process.
Act as escalation point for operational and staffing issues.
Resource mangement (internal + outsource)
4. Stakeholder Communication
Act as primary logistics contact for data center engineers, project managers, and procurement teams.
Manage relationships with relevant partners.
5. Risk Management
Assess and mitigate risks related to logistics operations, including equipment damage, delays and theft.
Establish safety protocols in handling heavy, fragile equipment.
Perform root-cause analysis of logistics incidents and implement corrective actions.
Coordinate with data center operations and security teams to align risk management practices.
We expect you to have:
5+ years in warehouse/logistics operations, preferably in IT hardware or data centers.
Proven leadership experience (managing people and processes).
Strong knowledge of shipping standards and inventory systems.
Analytical mindset with ability to drive continuous improvement.
Excellent communication and stakeholder management skills.
Fluency in spoken English and Finnish.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Almaty, Kazakhstan
Workplace: onsite
We’re scaling our
Strategy & Planning
function and looking for a
Project Manager
to be the operational engine of our global Ride-Hailing division.
You’ll own the leadership business rhythm, drive high-impact cross-functional projects, and use AI tools to change how we track and report on strategic work.
It’s a highly visible role for someone who thrives on structure, senior stakeholder management, and multi-market complexity.
Key Responsibilities
Cross-Functional Goals Management:
Drive the alignment of cross-functional goals - ensuring clear ownership, unblocking dependencies, and keeping the leadership team informed of risks
AI-Driven Project Management and Reporting:
Champion and implement modern AI tools to automate project tracking and optimize reporting
Drive Strategic Execution:
Lead high-stakes, cross-functional projects in Mobility by building high-performing project squads and managing senior stakeholder relationships
Architect the Business Rhythm:
Design, optimize, and own the operational cadence (scope, frequency, and agenda) for the Ride-Hailing division, ensuring seamless alignment with corporate cross-functions (Legal, Government Relations, Finance, etc.).
End-to-End Governance:
Facilitate critical leadership meetings - managing everything from strategic agenda-setting and pre-read preparation to crisp execution and strict accountability for follow-up actions
Performance & Portfolio Tracking:
Establish and manage the framework for tracking key initiatives, monitoring milestones, and proactively escalating bottlenecks before they impact delivery.
Skills, Knowledge & Expertise
5+ years of experience
in project management, PMO, or business operations within a fast-paced tech company.
Exceptional stakeholder management skills
, with a proven ability to influence diverse, cross-functional, and multicultural teams across multiple time zones.
Strong operational rigor
- a track record of running high-density meetings, driving consensus among senior leaders, and translating complex discussions into structured action items.
Advanced proficiency with AI/automation tools
for project management and reporting.
Industry edge (Strong Plus):
Direct experience in Ride-Hailing, Delivery, or a dynamic Tech company, particularly within multi-market or regional operations.
Fluent English
Why Join Us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Remote role Latvia; Remote role Spain; Remote role United Kingdom
Who are we
At Lokalise, we make it easy and profitable for businesses to expand into new markets. Our AI-powered localization platform helps companies manage both software and marketing content from a single, unified environment — ensuring every team speaks with one voice across every language and channel.
By automating workflows, integrating with over 60 tools, and centralizing translation memory and terminology, Lokalise enables product, engineering, and marketing teams to collaborate without friction and launch globally up to 10× faster and at 80% lower cost.
Trusted by thousands of businesses across more than 100 countries, Lokalise empowers millions of people worldwide to use digital services in their native languages. Backed by a customer-loved support team, our platform fits seamlessly into your design, development, and content workflows, helping you scale with consistency and control.
About the Team
We are looking for a
Senior Account Manager to join our EMEA team
, which focuses on strengthening relationships with existing customers and driving sustainable revenue growth through retention, expansion, upselling, and cross-selling.
In this role, you will own the commercial outcomes and full commercial lifecycle of your assigned enterprise accounts. This includes protecting customer retention, supporting successful renewals, identifying expansion opportunities, and ensuring customers continue to realise value from Lokalise over time.
You will manage a portfolio of strategic customers. You will act as a trusted commercial partner, helping customers connect Lokalise’s capabilities to their business objectives, localisation workflows, and international growth plans.
You will report to the Director of Sales EMEA and work closely with Customer Success, Solutions Architecture, Product, Finance, and Legal. You will be measured primarily on
account expansion through upselling, cross-selling, and broader customer adoption and gross revenue retention across your portfolio
.
What You Will Do
Own account commercial outcomes:
Take responsibility for the full commercial lifecycle of your assigned enterprise accounts, including retention, renewals, expansion, upselling, and cross-selling.
Protect retention and renewal outcomes:
Monitor account health, customer engagement, product value, and commercial risks to identify potential retention challenges early and coordinate effective action with internal teams.
Drive account expansion:
Identify and execute upsell, cross-sell, and expansion opportunities, leading commercial conversations and negotiations with a focus on achieving and surpassing sales quotas.
Develop account strategies:
Create and maintain clear account plans based on customer goals, stakeholder priorities, product adoption, business risks, renewal plans, and opportunities for broader collaboration.
Lead consultative customer conversations:
Advise customers on how to improve their localisation and content workflows, connect their needs to Lokalise’s solutions, and articulate clear business value and return on investment.
Navigate complex enterprise sales processes:
Coordinate multi-stakeholder opportunities, procurement activity, contract negotiations, and legal discussions, ensuring progress toward successful commercial outcomes.
Partner cross-functionally and maintain accurate reporting:
Work closely with Customer Success and Solutions Architecture to support retention and expansion, collaborate with Product, Finance, and Legal to resolve customer needs, and maintain accurate CRM records, account plans, pipeline updates, and forecasts.
Use AI to elevate your work:
Proactively explore and apply AI tools and approaches to improve customer research, account planning, decision-making, productivity, and go-to-market impact.
What You Must Have
Full account lifecycle ownership:
+5 years of experience owning the commercial lifecycle of strategic or enterprise customer accounts, including retention, renewals, expansion, upselling, and cross-selling in a B2B SaaS environment.
Proven commercial outcomes:
A track record of protecting customer revenue, achieving gross revenue retention or comparable retention targets, and generating measurable account expansion.
Ability to understand complex SaaS products, with
experience selling to business, marketing, and sales stakeholders
, and translating product capabilities into clear commercial value.
Strong written and spoken English, with the ability to collaborate effectively across a remote, international organisation.
Experience engaging and influencing C-level and senior stakeholders, including the ability to lead strategic conversations and align solutions with business priorities.
Strong commercial skills, including experience identifying growth opportunities, negotiating contracts, and navigating complex procurement or legal discussions.
Competency using AI tools to accelerate customer research, synthesis, account planning, and decision-making, with a proactive mindset toward adopting new AI-enabled ways of working.
It’s a Plus If You Have
Experience engaging technical stakeholders (e.g., IT, engineering, product) in addition to business buyers.
Experience selling localisation, translation management, or other workflow software.
Experience working with procurement processes such as RFPs, security reviews, or complex enterprise buying committees.
Familiarity with structured sales methodologies or account planning frameworks.
Our Benefits
💰 Competitive salary and employee stock options.
🌍 Fully remote setup with flexible working hours.
🏢 Co-working budget for those days you want a change from your home office.
🌴 Flexible vacation policy to recharge when you need to.
🖥️ Home office setup budget: monitor, desk, ergonomics, whatever helps you do your best work.
📚 Learning & development budget to grow your skills and career.
🏥 Health insurance to keep you covered.
🧘 Wellness allowance to support your mental and physical well-being.
🤝 Great startup culture: remote but close-knit, with regular retreats and social events to stay connected.
We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.
Location: JP - Tokyo, Japan
The Pokémon GO team is looking for a Product Marketing Manager, Live Events to lead product marketing for our global portfolio of real-world Pokémon GO experiences, from major tentpole events to scaled live event programs.
This role is expected to focus primarily on Live Events across APAC, including Japan, while also supporting Live Events initiatives at the global level. You will combine strategic thinking, creative marketing, cross-functional leadership, and an AI-forward mindset to shape how Pokémon GO live events are positioned, branded, and brought to market. You will translate product, player, and business priorities into compelling reasons for Trainers to participate both in-game and in the real world, while using advanced AI tools to accelerate insights, planning, creative exploration, and execution.
You will partner closely with Live Events Production, Game Design, Product Management, Creative, Community, Social, CRM, Communications/PR, Analytics, regional marketing teams, and other cross-functional partners to create and execute go-to-market plans for Pokémon GO live event experiences. You will also collaborate with key external partners to align on strategy, creative, communications, and approvals while maintaining the quality standards expected of Pokémon GO.
What You Will Do
Lead Live Events marketing strategy.
Own the end-to-end product marketing strategy for assigned Pokémon GO live events, defining objectives, audiences, positioning, marketing approach, and go-to-market plans that support player and business goals.
Lead marketing within the Live Events team.
Partner with Production, Game Design, Product Management, and other cross-functional leaders to help shape event concepts, drive alignment, and connect the in-game and real-world experience.
Develop event positioning, branding, and messaging.
Translate event concepts, gameplay, player insights, and regional context into clear positioning, value propositions, campaign narratives, naming and messaging frameworks, and player-facing communications.
Lead integrated go-to-market planning.
Build global marketing plans across web, social, CRM/direct marketing, community, PR, creators, platform partnerships, paid media, and regional channels, aligning teams around key milestones, deliverables, dependencies, and launch readiness.
Leverage advanced AI tools and workflows.
Use leading AI capabilities to accelerate insight synthesis, strategic planning, campaign ideation, localization support, project workflows, quality control, and performance analysis. Build repeatable AI-enabled processes that improve speed and quality while applying strong judgment around accuracy, confidentiality, IP, brand standards, and human review.
Connect the real-world and in-game player experience.
Partner closely with Production, Product Management, and Game Design to ensure marketing reflects the full event experience, communicates player value clearly, and creates cohesion across physical and digital touchpoints.
Lead creative development.
Develop creative briefs and partner with internal creative teams, agencies, regional teams, and external partners to produce campaign concepts, key art, video, digital assets, event branding, and other player-facing materials.
Drive cross-functional marketing execution.
Coordinate stakeholders across functions and regions, clarify ownership and timelines, identify risks and trade-offs, and keep complex event marketing work moving from concept through post-event learning.
Coordinate global and regional marketing.
Create strategies that can scale across Pokémon GO live events while enabling regional teams to adapt plans based on local player behavior, cultural insights, market opportunities, and on-the-ground expertise.
Partner with external stakeholders.
Lead marketing alignment with key brand, licensing, and external partners on positioning, branding, creative, communications, approvals, and major franchise initiatives connected to live events.
Own marketing measurement and learning.
Establish KPIs and success criteria upfront, partner with Analytics and cross-functional teams to evaluate performance, and turn event and campaign learnings into recommendations for future programs.
Prioritize marketing resources and investments.
Help direct creative resources, agency support, channel investment, and marketing budgets toward the highest-impact player and business opportunities.
Champion the Trainer perspective.
Develop a deep understanding of Pokémon GO players, live event attendees, community sentiment, and participation barriers, and bring those insights into event concepting, positioning, go-to-market planning, and marketing decisions.
What you will need
5+ years of experience in product marketing, consumer marketing, integrated marketing, live events marketing, entertainment marketing, or related disciplines.
Experience developing and executing go-to-market strategies for consumer products, experiences, or live-service businesses, ideally within mobile gaming, entertainment, technology, or location-based experiences.
Demonstrated ability to lead complex cross-functional initiatives involving product, creative, marketing, production, regional, and external partner teams.
Strong understanding of positioning, messaging, audience segmentation, campaign strategy, brand development, and integrated marketing.
Advanced fluency with AI-powered tools and a demonstrated ability to apply them meaningfully to marketing strategy and execution, build efficient workflows, critically evaluate outputs, and use AI responsibly in a brand- and partner-sensitive environment.
Experience using player, product, campaign, and/or event data to identify opportunities, establish success metrics, measure performance, and inform future strategy.
Strong strategic thinking with the ability to move comfortably from high-level event strategy into hands-on execution.
Excellent written, verbal, and presentation skills, with the ability to create clarity, drive alignment, and communicate recommendations to senior stakeholders and external partners.
Strong project management and organizational skills, with the ability to operate effectively across overlapping event timelines in a fast-moving live-service environment.
Collaborative working style and demonstrated ability to influence without direct authority, navigate trade-offs, and work effectively across tightly integrated cross-functional teams.
Business-level proficiency in both English and Japanese is required.
Bachelor’s degree or equivalent practical experience.
Plus If...
You have experience marketing large-scale live events, experiential programs, location-based entertainment, or other real-world consumer experiences.
You have marketed mobile or free-to-play games, or worked on a live-service product with a frequent content and event cadence.
You have experience building campaigns that connect a digital product experience with an in-person or experiential component.
You have worked with global and regional teams and developed marketing strategies across multiple markets and cultures.
You have built or scaled AI-enabled marketing workflows, experimentation frameworks, knowledge systems, or creative processes that improved team speed, decision quality, or campaign effectiveness.
You have experience partnering directly with Product Management, Game Design, Production, and/or live event teams.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
Experience planning and executing marketing or live-event initiatives with local governments, tourism boards, or other public-sector partners in Japan.
Please ensure that the résumé/CV you attach is written in English.
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概要
『Pokémon GO』では、世界各地で開催するリアルイベントのプロダクトマーケティングを推進するマネージャーを募集しています。
主に日本を含むAPAC地域のライブイベントを担当し、世界各地のライブイベント施策にも携わります。戦略的思考、クリエイティブなマーケティング、部門横断のリーダーシップ、AIを積極的に活用する姿勢を組み合わせ、『Pokémon GO』のライブイベントの市場における位置付け、ブランディング、市場展開を担います。プロダクト、プレイヤー、事業それぞれの優先事項を踏まえ、プレイヤーがゲーム内と現実世界の両方で参加したくなる魅力を伝えます。また、AIツールを高度に活用することで、インサイトの整理、企画、クリエイティブの検討、施策の実行を加速させます。
ライブイベント制作・運営、ゲームデザイン、プロダクトマネジメント、クリエイティブ、コミュニティ、ソーシャル、ダイレクトマーケティング、広報・PR、データ分析、各地域のマーケティングチームなど、幅広い関係者と連携し、『Pokémon GO』のライブイベントの市場展開計画を策定・実行します。主要な外部パートナーとも協働し、『Pokémon GO』に求められる品質を維持しながら、戦略、クリエイティブ、コミュニケーションに関する合意形成を進めます。
主な業務内容
ライブイベントのマーケティング戦略の策定・推進。
担当する『Pokémon GO』のライブイベントについて、目標、対象者、ポジショニング、マーケティングの方針、市場展開計画を定め、プレイヤーと事業の目標達成に向けてプロダクトマーケティング戦略を一貫して担います。
ライブイベントチームにおけるマーケティングの主導。
制作・運営、ゲームデザイン、プロダクトマネジメントなどの部門責任者と連携し、イベントコンセプトの具体化、関係者間の合意形成、ゲーム内と現実世界の体験の連動を推進します。
イベントのポジショニング・ブランディング・メッセージの開発。
イベントコンセプト、ゲームプレイ、プレイヤーインサイト、各地域の事情を踏まえ、明確なポジショニング、提供価値、キャンペーンのストーリー、ネーミングとメッセージの指針、プレイヤー向けコミュニケーションを設計します。
統合的な市場展開計画の策定。
Web、ソーシャル、CRM・ダイレクトマーケティング、コミュニティ、PR、クリエイター、プラットフォームとの連携、広告など、各地域のマーケティングチャネルを横断するグローバルのマーケティング計画を策定します。主要なマイルストーン、成果物、依存関係、公開・展開に向けた準備状況について、チーム間の認識を揃えます。
高度なAIツールとワークフローの活用。
先進的なAI機能を活用し、インサイトの統合、戦略立案、キャンペーンの発想、ローカライゼーション支援、プロジェクトの進行管理、品質管理、効果分析を効率化します。情報の正確性、機密情報管理、知的財産、ブランド基準、人によるレビューなどの観点で適切に判断しながら、スピードと品質を高める再現可能なAI活用プロセスを構築します。
現実世界とゲーム内のプレイヤー体験の連動。
制作・運営、プロダクトマネジメント、ゲームデザインと密接に連携し、イベント体験全体をマーケティングに反映します。プレイヤーにとっての価値を明確に伝え、リアルとデジタルの各接点で一貫した体験を実現します。
クリエイティブ制作の推進。
クリエイティブブリーフを作成し、社内のクリエイティブチーム、代理店、各地域のチーム、外部パートナーと連携して、キャンペーンコンセプト、キービジュアル、動画、デジタル素材、イベントのブランド表現など、プレイヤー向けの制作物を開発します。
部門横断でのマーケティング施策の実行。
部門や地域をまたぐ関係者を調整し、担当者とスケジュールを明確にします。リスクや両立の難しい課題を把握し、企画段階からイベント終了後の振り返りまで、複雑なイベントマーケティングを着実に進めます。
グローバルと世界各地域のマーケティングの連携。
『Pokémon GO』の複数のライブイベントに展開できる戦略を策定します。同時に、各地域のチームが、現地のプレイヤー行動、文化的なインサイト、市場機会、現場の知見に基づいて計画を調整できるようにします。
外部ステークホルダーとの連携。
主要なブランド・ライセンス関連のパートナーやその他の外部パートナーと、ポジショニング、ブランディング、クリエイティブ、コミュニケーション、承認、ライブイベントに関連するポケモンの主要施策について、マーケティング面の合意形成を主導します。
マーケティングの効果測定と学びの活用。
KPIと成功基準を事前に設定し、分析チームや関係部門と連携して成果を評価します。イベントやキャンペーンから得られた学びを、今後のプログラムの改善提案につなげます。
マーケティングリソースと投資の優先順位付け。
クリエイティブの制作リソース、代理店の支援、チャネルへの投資、マーケティング予算を、プレイヤーと事業に最も大きな効果をもたらす機会へ配分できるよう支援します。
プレイヤーの視点の示唆。
『Pokémon GO』のプレイヤー、ライブイベント参加者、コミュニティの反応、参加の障壁を深く理解し、その知見をイベントの企画、ポジショニング、市場展開計画、マーケティングの意思決定に反映します。
必須要件
プロダクトマーケティング、コンシューマー向けマーケティング、統合マーケティング、ライブイベントマーケティング、エンターテインメントマーケティング、または関連分野での5年以上の実務経験。
コンシューマー向けプロダクト、運用型サービス、または継続運営型ビジネスにおいて、市場展開戦略を策定・実行した経験。特に、モバイルゲーム、エンターテインメント、テクノロジー、位置情報を活用した体験に関する経験が望ましい。
プロダクト、クリエイティブ、マーケティング、制作・運営、各地域のチーム、外部パートナーが関わる、複雑な部門横断の取り組みを主導した実績。
ポジショニング、メッセージ設計、オーディエンスのセグメンテーション、キャンペーン戦略、ブランド開発、統合マーケティングに関する深い理解。
AIツールを高度に使いこなし、マーケティングの戦略・実行に効果的に活用できること。効率的なワークフローを構築し、出力を批判的に検証するとともに、ブランドやパートナーへの配慮が求められる環境で責任を持ってAIを利用できること。
プレイヤー、プロダクト、キャンペーン、イベントに関するデータのいずれか、または複数を活用し、機会の特定、成功指標の設定、成果測定、今後の戦略策定に取り組んだ経験。
高い戦略的思考力を持ち、イベント全体の戦略立案から実務の遂行まで柔軟に対応できること。
優れた文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、複雑な内容を明確に整理し、合意形成を進め、経営層を含む社内関係者や外部パートナーに提案を伝えられること。
高いプロジェクト管理能力と業務整理能力を持ち、変化の速いサービス環境で、複数のイベントのスケジュールが重なる状況にも効果的に対応できること。
協調性を持って業務に取り組み、直接の指揮命令権がない関係者にも働きかけ、両立の難しい課題を調整しながら、密接に連携する部門横断チームで成果を上げられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。
学士号、またはそれに相当する実務経験。
歓迎する要件
大規模なライブイベント、体験型プログラム、位置情報を活用したエンターテインメント、その他のリアルな消費者体験のマーケティング経験。
モバイルゲームや基本プレイ無料ゲームのマーケティング経験、またはコンテンツやイベントが頻繁に更新される 運用型プロダクトでの業務経験。
デジタルのプロダクト体験と、対面または体験型の施策をつなぐキャンペーンを設計した経験。
グローバルおよび各地域のチームと協働し、複数の市場や文化にまたがるマーケティング戦略を策定した経験。
AIを活用したマーケティングワークフロー、実験・検証の仕組み、ナレッジ管理の仕組み、クリエイティブのプロセスを構築・拡張し、チームのスピード、意思決定の質、キャンペーンの効果を高めた経験。
プロダクトマネジメント、ゲームデザイン、制作・運営、ライブイベントのいずれか、または複数のチームと直接連携した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本の地方自治体、観光局、その他の公的機関と連携し、マーケティング施策やライブイベントを企画・実行した経験。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
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Location: JP - Tokyo, Japan
The Pokémon GO team is looking for an APAC Localization Manager to lead the localization of all player-facing Pokémon GO communications across APAC. This includes the communications that help players discover, understand, and engage with the game, its content, events, campaigns, and broader brand experience across in-game and external channels.
You will own the quality and operational health of this work from intake and prioritization through translation or transcreation, linguistic review, in-context quality assurance, stakeholder approvals, and launch readiness. You will ensure every deliverable is accurate, culturally appropriate, on brand, and ready for its intended market, while bringing clarity and predictability to a fast-moving, multi-language live-service environment.
You will partner closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams, and external language partners. You will also use advanced AI tools and thoughtfully designed workflows to improve scale, speed, and consistency, while maintaining rigorous human review, confidentiality, IP standards, and the quality expected of Pokémon GO.
What you will do
Lead APAC localization strategy and operations.
Own the end-to-end localization program for all player-facing Pokémon GO communications in APAC. Define how work is scoped, prioritized, resourced, routed, reviewed, approved, and delivered across languages and markets.
Own localization quality.
Set and uphold standards for linguistic accuracy, terminology, tone of voice, cultural relevance, brand consistency, and in-context quality. Ensure localized communications faithfully convey player value while feeling natural and appropriate in each market.
Manage the localization lifecycle.
Drive projects from early intake and source-readiness through translation or transcreation, review, linguistic QA, stakeholder approvals, final delivery, and post-launch follow-up. Maintain clear ownership, timing, dependencies, and escalation paths throughout.
Partner with global and regional stakeholders.
Work closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams to plan localization early, clarify requirements, and ensure localized materials are ready for each market's launch.
Enable culturally relevant communications.
Bring a strong understanding of APAC market and language contexts into planning and review. Identify when direct translation is insufficient and guide appropriate transcreation, adaptation, or market-specific considerations without losing the intent of the global communication.
Manage language partners and resources.
Oversee external localization vendors, linguists, reviewers, and other partners. Set clear briefs and expectations, monitor quality and delivery performance, resolve issues quickly, and help allocate resources across overlapping priorities.
Build scalable localization systems.
Create and maintain the glossaries, style guides, reference materials, workflow documentation, QA processes, and knowledge systems that make localization more consistent, efficient, and resilient as the business scales.
Improve process visibility and launch readiness.
Establish practical tracking and reporting for localization status, blockers, missing inputs, unresolved quality issues, owners, and release risk. Give stakeholders a clear view of readiness and help teams make timely decisions.
Leverage advanced AI tools and workflows.
Use approved AI capabilities to accelerate content analysis, terminology and consistency checks, workflow coordination, quality control, knowledge management, and other high-friction tasks. Build repeatable AI-enabled processes while applying sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Drive continuous quality improvement.
Analyze recurring issues, root causes, vendor performance, and stakeholder feedback. Turn learnings into concrete process, tooling, and training improvements that reduce avoidable errors and improve both quality and speed.
Coordinate approvals and protect the brand.
Ensure localization work follows relevant brand, legal, licensing, and approval requirements. Partner with internal and external stakeholders to surface risks early and maintain the standards expected in a highly collaborative IP environment.
Support broader office operations and cross-functional administrative needs.
Contribute to occasional cross-functional operational initiatives in the Tokyo office, including support related to Legal, Procurement, Partnerships, and other business functions as needed.
What you will need
2+ years of experience in localization program management, international content operations, marketing communications localization, or related disciplines.
Experience managing end-to-end localization workflows for multiple languages and markets, including intake, translation or transcreation, review, linguistic QA, approvals, and delivery.
Experience supporting consumer-facing communications in a fast-moving environment, ideally within mobile gaming, live-service products, entertainment, technology, or another global digital business.
Demonstrated ability to lead complex cross-functional programs involving global and regional teams, product and marketing stakeholders, creative partners, and external vendors.
Strong command of localization quality practices, including linguistic accuracy, terminology management, style guidance, cultural adaptation, and in-context validation.
Experience managing localization vendors, freelancers, or language-service partners, with the ability to set clear expectations, assess quality, and resolve delivery issues constructively.
Hands-on experience using AI-powered tools to improve localization operations, quality assurance, workflow efficiency, or knowledge management, together with sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Excellent project management and organizational skills, with the ability to manage overlapping launches, identify risks early, and create clarity across multiple dependencies and stakeholders.
Strong written, verbal, and presentation skills, with the ability to communicate precise recommendations and influence decisions without direct authority.
Business-level proficiency in both English and Japanese is required. Fluency in every APAC language is not required; success in this role depends on building reliable localization, review, and quality-management systems with language experts and regional partners.
Bachelor's degree or equivalent practical experience.
Plus if
You have worked on a mobile, free-to-play, or live-service game with a frequent content and event cadence.
You have experience managing localization across multiple APAC languages and markets, including Japan.
You have worked with a translation management system, CAT tools, localization QA tools, or workflow and asset-management platforms.
You have built or scaled glossaries, style guides, linguistic asset libraries, quality frameworks, or knowledge systems that improved consistency and efficiency.
You have built or scaled AI-enabled localization workflows, automation, or quality-control processes that improved team speed, decision quality, or error prevention.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
You have additional proficiency in one or more APAC languages.
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概要
『Pokémon GO』では、APAC地域におけるプレイヤー向けコミュニケーションのローカライゼーションを推進するマネージャーを募集しています。ゲーム内外のチャネルを通じ、プレイヤーがゲームやそのコンテンツ、イベント、キャンペーン、さらにはブランド全体の体験に出会い、理解を深め、楽しむためのコミュニケーションを担当します。
ローカライズの優先順位付けから、翻訳・トランスクリエーション(意図や魅力を各市場に合わせて再表現すること)、言語レビュー、実際の表示・利用場面に即した品質確認、関係者の承認、公開準備まで、品質と業務運営の健全性に責任を持ちます。変化が速く、多言語で継続運営する環境において、各成果物の正確性、文化的な適切さ、ブランドとの整合性、対象市場での公開準備を確保するとともに、業務の見通しと予測可能性を高めます。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、開発、各地域のチーム、外部の言語パートナーと密接に連携します。また、高度なAIツールと適切に設計したワークフローを活用し、厳格な人によるレビュー、機密情報の保護、知的財産に関する基準、『Pokémon GO』に求められる品質を維持しながら、業務の拡張性、スピード、一貫性を高めます。
主な業務内容
APACのローカライゼーション戦略と運用の推進。
APACにおける『Pokémon GO』のプレイヤー向けコミュニケーションについて、ローカライゼーションの全工程を担います。言語・市場を横断して、業務範囲、優先順位、リソース配分、作業の振り分け、レビュー、承認、納品の進め方を定めます。
ローカライゼーション品質の管理。
言語的な正確性、用語、トーン・オブ・ボイス、文化的な適切さ、ブランドの一貫性、実際の表示・利用場面での品質について、基準を設定・維持します。プレイヤーにとっての価値を忠実に伝えながら、各市場で自然かつ適切に受け止められるコミュニケーションを実現します。
ローカライゼーションの全工程の管理。
初期の依頼受付と原文の準備確認から、翻訳・トランスクリエーション、レビュー、言語品質確認、関係者の承認、最終納品、公開後のフォローアップまで、プロジェクトを推進します。全工程を通じて、担当者、スケジュール、依存関係、問題の報告・判断依頼先を明確に保ちます。
グローバルおよび各地域の関係者との連携。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、制作・運営、各地域のチームと密接に協働します。早い段階からローカライゼーションを計画し、要件を明確にして、各市場の公開時期に合わせて制作物を準備します。
各市場の文化に即したコミュニケーションの実現。
APACの市場や言語の背景に関する深い理解を、企画やレビューに反映します。直訳では十分に伝わらない箇所を見極め、グローバルのコミュニケーションの意図を保ちながら、トランスクリエーション、表現の調整、市場固有の事情への対応を導きます。
言語パートナーとリソースの管理。
外部のローカライゼーション会社、言語専門家、レビュアー、その他のパートナーを管理します。依頼内容と期待水準を明確にし、品質と納期の実績を確認して、問題を迅速に解決するとともに、優先事項が重なる状況でのリソース配分を支援します。
拡張性のあるローカライゼーションの仕組みの構築。
用語集、スタイルガイド、参照資料、ワークフロー文書、品質確認プロセス、ナレッジ管理の仕組みを整備・維持します。事業の拡大に伴っても、一貫性、効率性、安定性を保てる体制を築きます。
進捗の可視化と公開準備の改善。
ローカライゼーションの進捗、作業を妨げる要因、不足情報、未解決の品質課題、担当者、公開に伴うリスクを、実用的な方法で管理・報告します。関係者が準備状況を明確に把握し、適切なタイミングで判断できるよう支援します。
高度なAIツールとワークフローの活用。
承認されたAI機能を活用し、コンテンツ分析、用語・一貫性の確認、ワークフローの調整、品質管理、ナレッジ管理など、手間のかかる業務を効率化します。正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断しながら、再利用可能なAI活用プロセスを構築します。
継続的な品質改善の推進。
繰り返し発生する問題、その根本原因、ベンダーの実績、関係者からのフィードバックを分析します。得られた学びを、プロセス、ツール、研修の具体的な改善につなげ、回避できるミスを減らし、品質とスピードの両方を高めます。
承認プロセスの調整とブランドの保護。
ローカライゼーション業務が、ブランド、法務、ライセンス、承認に関する要件に沿って進むよう管理します。社内外の関係者と連携してリスクを早期に把握し、多くの関係者との協働が求められるIP関連業務の品質基準を維持します。
オフィス運営および部門横断の事務・業務支援。
必要に応じて、東京オフィスで随時発生する部門横断の業務運営施策に参加し、法務、購買、パートナーシップ、その他の事業部門に関する業務を支援します。
必須要件
ローカライゼーションのプログラム管理、国際的なコンテンツ運用、マーケティングコミュニケーションのローカライゼーション、または関連分野での2年以上の実務経験。
複数の言語・市場を対象に、依頼受付、翻訳・トランスクリエーション、レビュー、言語品質確認、承認、納品まで、ローカライゼーションの全工程を管理した経験。
変化の速い環境で、消費者向けコミュニケーションを支援した経験。特に、モバイルゲーム、ライブサービス型プロダクト、エンターテインメント、テクノロジー、その他のグローバルなデジタルビジネスでの経験が望ましい。
グローバルおよび各地域のチーム、プロダクト・マーケティングの関係者、クリエイティブパートナー、外部ベンダーが関わる、複雑な部門横断のプログラムを主導できること。
言語的な正確性、用語管理、スタイルガイドの運用、文化に応じた表現の調整、実際の表示・利用場面での確認など、ローカライゼーションの品質管理に関する確かな知識と実践力。
ローカライゼーション会社、フリーランス、言語サービスのパートナーを管理した経験。期待水準を明確に設定し、品質を評価し、納品に関する問題を建設的に解決できること。
AIツールを実務で活用し、ローカライゼーション運用、品質保証、ワークフローの効率化、ナレッジ管理のいずれかを改善した経験。あわせて、正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断できること。
優れたプロジェクト管理能力と業務整理能力を持ち、複数の公開案件を並行して管理し、リスクを早期に見つけ、多くの依存関係や関係者を整理できること。
高い文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、的確な提案を伝え、直接の指揮命令権がない関係者の意思決定にも働きかけられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。APACのすべての言語に堪能である必要はありません。言語専門家や各地域のパートナーとともに、信頼できるローカライゼーション、レビュー、品質管理の仕組みを構築する力を重視します。
学士号、またはそれに相当する実務経験。
歓迎する要件
コンテンツやイベントが頻繁に更新される、モバイルゲーム、基本プレイ無料ゲーム、ライブサービス型ゲームでの業務経験。
日本を含むAPACの複数言語・市場にまたがるローカライゼーションの管理経験。
翻訳管理システム、翻訳支援ツール、ローカライゼーション品質確認ツール、ワークフロー・アセット管理プラットフォームの利用経験。
用語集、スタイルガイド、言語資産ライブラリ、品質管理の枠組み、ナレッジ管理の仕組みを構築・拡張し、一貫性や効率性を高めた経験。
AIを活用したローカライゼーションワークフロー、自動化、品質管理プロセスを構築・拡張し、チームのスピード、意思決定の質、ミスの予防を改善した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本語・英語に加え、APACの1つ以上の言語でコミュニケーションができること。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Engineering Manager, Gitaly at GitLab, you'll guide a deeply technical team focused on building, maintaining, and providing expertise on Gitaly, GitLab's Git data storage tier. The team's work spans development of Gitaly, support for teams across GitLab, new tooling, scalability improvements, new data formats, and ongoing maintenance of the Gitaly codebase.
This role is a good fit for you if you can guide senior and staff engineers through complex, long-horizon technical work while building a culture of technical rigor, clear accountability, and ownership. You'll help the team balance roadmap delivery with GitLab product and infrastructure priorities, especially as much of the team's work is centered on scaling Git storage and adjacent foundational work. Clear written communication and thoughtful technical judgment are central to how this team succeeds.
Project areas include:
Scaling Git storage
Gitaly-related infrastructure and foundational performance work
What you’ll do
Manage a team of senior and staff engineers working on Gitaly and Gitaly-related infrastructure.
Build a team culture where technical rigor, clear accountability, and ownership are the norm.
Drive execution on complex, long-horizon work across performance, scalability, maintainability, and core Gitaly architecture.
Guide the team in balancing roadmap delivery with GitLab product and infrastructure priorities.
Support your engineers' growth through feedback, mentoring, career development, and stretch opportunities.
Foster strong written communication and asynchronous alignment across a fully distributed team.
Partner with teams like Git and other stakeholders who rely on Gitaly expertise for performance, feature design, and roadmap clarity.
Represent the team credibly with cross-functional partners and in stakeholder conversations about Gitaly direction, performance, and scalability.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience managing engineering teams with direct reports, including hiring, performance management, and career development.
A management philosophy centered on building engineer agency and ownership, with credibility grounded in consistency, follow-through, and technical judgment.
Proven ability to guide highly specialized engineers through ambiguity, structured debate, high-stakes technical tradeoffs, and the realities of operating a service that is critical to GitLab.
Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams. You're comfortable moving work forward in documents, issue threads, and asynchronous reviews, not just in meetings.
A track record of delivering under pressure on ambiguous, long-horizon technical projects with clear outcomes, and of reasoning from fundamentals about maintainability, technical debt, and long-term platform viability.
Hands-on background in version control systems, distributed systems, storage engines, or other low-level infrastructure domains, with the ability to engage credibly with systems code and architecture, ideally in Go or similarly performance-sensitive environments.
About the team
On the Gitaly team, we build, maintain, and provide expertise on Gitaly, GitLab's Git data storage tier. Our core work includes development of Gitaly, supporting teams across GitLab, and ensuring the long-term viability of the project. We are a deeply technical team that balances long-running technical work with practical delivery. Strong collaboration with partner teams is central to how we succeed.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Alabang, Philippines
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
Workato’s largest customers run business-critical automations on our platform. When something breaks, or when they’re scaling an agentic workflow into production, they don’t want a ticket queue. They want a person who knows their environment, owns the outcome, and drives it to resolution.
That person is the Support Account Manager. You own the support relationship for a portfolio of strategic enterprise accounts. You are accountable for their support experience end to end: response and resolution health, escalation management, proactive risk identification, and the operational reviews that keep leadership on both sides aligned. You are not a queue agent and you are not a salesperson. You are the support owner for your accounts.
In this role, y
ou will also be responsible to:
Own the support health of a defined portfolio of strategic accounts. Track and drive the input and output metrics that define a good support experience: response time, resolution time, backlog age, reopen rate, and customer-reported satisfaction.
Run regular support business reviews with your accounts. Bring the data, surface trends, name the problems before the customer does, and commit to specific actions with owners and dates.
Orchestrate escalations across Support, Engineering, Customer Success, and Professional Services. Hold the line on follow-through. The customer should never have to chase you.
Identify recurring or systemic issues in your accounts and drive them to root cause. Partner with Engineering on correction-of-error reviews where warranted.
Build deep familiarity with each account’s Workato environment, use cases, and business priorities so your support is contextual, not generic.
Feed the knowledge loop. Capture reusable resolutions and patterns so the broader support org and customers get faster over time.
Partner with Customer Success and the account team on renewal and expansion risk that originates from support health.
Requirements
Qualifications / Experience / Technical Skills
4-6 years in enterprise technical support, technical account management, or a customer-facing support role, including time owning named or strategic accounts.
A track record of managing complex, high-severity escalations across multiple internal teams to resolution.
Comfort with support metrics and the judgment to know which number matters in which situation. You can build and defend a data-backed account review.
Technical fluency sufficient to hold a credible conversation about integrations, APIs, and automation workflows. You don’t need to write the fix, but you need to understand it.
Experience working across time zones with global teams and customers. This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones.
Soft Skills / Personal Characteristics
Strong written communication. You can summarize a messy multi-week incident into a clear, honest update an executive will read.
Nice to Haves
Direct experience with Workato or a comparable iPaaS / enterprise automation / orchestration platform.
Familiarity with agentic AI or LLM-based workflows in a production enterprise context.
Experience with support tooling and KCS-style knowledge practices.
(REQ ID: AN2067)
— сам ведёшь поиск, отбор и управление пулом внешних подрядчиков: таргетологи, директологи, закупщики трафика. — ставишь ТЗ, контролируешь сроки и качество исполнения.
Location: Tokyo
Workplace: Hybrid
ELECTRICAL AIT ENGINEER
- Team: Global Manufacturing Organization – AIT Engineering
- Location: Tokyo, Japan
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHO ARE WE?
ICEYE is the global leader in synthetic aperture radar (SAR) satellite technology, revolutionizing Earth observation with real-time, all-weather, day-and-night imaging. As the owner and operator of the world's largest SAR satellite constellation, we provide critical insights that empower industries like defense, maritime, disaster management, insurance, and finance to make informed decisions.
Headquartered in Finland and operating internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US, our diverse team of more than 900 experts from nearly 60 countries shares a bold mission: to enhance life on Earth by delivering reliable, data-driven solutions. At ICEYE, we foster a culture of curiosity, innovation, and collaboration, pushing the boundaries of what's possible in space technology to solve the world's toughest challenges.
WHY JOIN ICEYE?
At ICEYE, we're not just launching satellites — we're redefining what's possible with SAR technology. Join a team of passionate innovators solving real-world challenges and making a tangible impact. We foster a dynamic and inclusive environment where your ideas are valued, your growth is supported, and your contributions truly matter. With continuous learning opportunities, cutting-edge projects, and collaboration with industry-leading experts, you'll have the chance to grow, innovate, and shape the future of Earth Observation.
WHAT WILL YOU DO IN THIS ROLE?
ICEYE is seeking an Electrical AIT (Assembly, Integration & Testing) Engineer to own the electrical/avionics side of production end to end -- integration, debugging, continuous improvement, and adapting processes as new designs come through. In this role, you will be the technical expert responsible for satellite-level testing, system validation, and electrical functional performance. You will ensure that the satellite's power, propulsion, GNC, GPS, and CDH/OBC systems perform as a cohesive, flight-ready unit, ensuring the spacecraft meets ICEYE's high standards for reliability and mission success.
KEY RESPONSIBILITIES
- Execute unit-level and satellite-level verification and validation (V&V) campaigns, focusing on power, propulsion, GNC, GPS, and CDH/OBC functional performance and system health.
- Lead the integration of electrical/avionics hardware with satellite subsystems (power, propulsion, GNC, GPS, CDH/OBC, thermal), ensuring seamless interoperability.
- Test and validate the hardware/software interface -- telemetry and telecommand behavior, CDH bus interfaces, and OBC-driven subsystem responses -- without owning flight software development or debugging, which sits with the Software AIT team.
- Develop and maintain test scripts and automation (Python) to enhance the efficiency, repeatability, and coverage of functional and environmental test campaigns.
- Act as a primary technical contact for electrical-related integration issues; perform root cause analysis (RCA) and coordinate with power/propulsion/GNC engineering to resolve anomalies.
- Support production readiness and design reviews (e.g., PRR, CDR) by providing feedback on electrical testability, HIL and EGSE requirements, and system configuration.
- Contribute to and improve AIT documentation, including electrical test procedures, integration plans, and configuration records.
- Interface with Global AIT, Power/Propulsion/GNC Engineering, and Mission Operations teams to ensure alignment on product standards and lessons learned.
- Drive continuous improvement initiatives in electrical integration methods, test efficiency, and build reliability.
REQUIREMENTS & QUALIFICATIONS
- 3+ years of hands-on experience in electrical/avionics integration, testing, or production of complex systems, preferably in aerospace or high-reliability hardware industries.
- Working proficiency in scripting and automation (Python preferred) for test development and data analysis.
- Deep technical understanding of satellite electrical architectures, including power systems, propulsion, GNC, GPS, and/or CDH/OBC.
- Proven experience in multidisciplinary engineering environments with a focus on system-level validation.
- Familiarity with hardware-in-the-loop (HIL) testing, environmental testing (EMC, vibration, thermal), and configuration management processes.
- A systems engineering mindset, capable of anticipating integration risks and connecting the dots between software logic, hardware interfaces, and mission operations.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
NICE TO HAVE
- Experience using Atlassian Cloud (Jira, Confluence)
- Lean & Six Sigma experience
- Experience with power system EGSE, propulsion functional testing, or GNC/GPS calibration beyond routine test execution
- Ability to improve and/or write test scripts in Python
- Strong track record of enabling design-for-testability (DFT) and design-for-manufacturing (DFM)
- Proficient in Japanese, both written and spoken
WHAT'S IN IT FOR YOU?
- A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach.
- An independent role with a supportive and diverse work environment.
- Health insurance.
- Time for self-development, research, training, conferences, or certification schemes.
- Relocation support, where applicable (e.g., flight tickets, accommodation, relocation agency support).
- Inspiring, collaborative offices and silent workspaces that enable you to focus.
DIVERSITY, EQUITY, AND INCLUSION
At ICEYE, diversity is more than just a value — it's our greatest strength. We're dedicated to creating an inclusive environment where every voice is not only heard but celebrated. Diverse perspectives drive innovation and creativity, so we actively seek individuals from all backgrounds and experiences.
No matter your background, we encourage you to bring your authentic self to the team. Join us and be part of a workplace where differences are embraced and valued, because together, we're stronger.
Apply now to begin your ICEYE journey and help us make the impossible possible.
Learn more about ICEYE and life at our company at iceye.com http://iceye.com.
Ready to launch your career? Apply now and help us build the future of Space Tech! 🚀
Location: Romania; Serbia; Poland
Job Overview
The Technical Project Manager will be responsible for
end-to-end delivery of technology projects
, working closely with Engineering, Product, DevOps, Infrastructure, QA, Security and business stakeholders.
The ideal candidate should have strong technical understanding and be able to challenge estimates, identify dependencies, manage risks, drive engineering teams and communicate effectively with senior stakeholders.
Key Responsibilities
Project & Delivery Management
Own end-to-end delivery across multiple technical projects and workstreams.
Define project scope, milestones, deliverables, timelines and success criteria.
Create and maintain detailed project plans, delivery roadmaps and release plans.
Track progress against commitments and proactively manage delays.
Drive projects from requirements through development, UAT, deployment and production stabilization.
Ensure clear ownership and accountability across teams.
Technical Project Management
Work closely with Engineering, Architecture, DevOps, Infrastructure, QA and Security teams.
Understand technical requirements, architecture, APIs, integrations, databases, cloud infrastructure and deployment processes.
Review estimates and challenge assumptions where required.
Identify technical dependencies, risks and resource constraints early.
Coordinate resolution of technical blockers and cross-team dependencies.
Ensure technical decisions and requirements are properly documented.
Agile & Governance
Drive Sprint Planning, backlog refinement, daily tracking, sprint reviews and retrospectives.
Maintain project dashboards and delivery metrics.
Ensure accurate capacity planning and resource allocation.
Establish effective governance without creating unnecessary process overhead.
Maintain RAID logs, action trackers and decision logs.
Stakeholder Management
Act as the primary delivery interface between engineering teams, product/business stakeholders and leadership.
Provide clear and fact-based project status reporting.
Escalate risks and issues early with recommended actions.
Manage expectations around scope, timelines, resources and priorities.
Conduct regular stakeholder reviews and project governance meetings.
Resource Management
Plan resources based on actual capacity and project requirements.
Identify resource gaps and provide data-backed recommendations.
Optimize utilization of existing engineering resources before requesting additional headcount.
Coordinate cross-functional teams across India and international locations.
Quality, UAT & Release Management
Establish UAT plans, acceptance criteria and release readiness.
Track defects and ensure timely resolution of critical issues.
Coordinate release and deployment activities with DevOps/Infrastructure teams.
Ensure production readiness and post-release stabilization.
Technical Exposure
Candidates should have working knowledge of several of the following:
Web applications and SaaS platforms
Frontend / Backend architecture
APIs and third-party integrations
Microservices
Databases and data platforms
Cloud platforms — AWS / Azure / GCP
DevOps and CI/CD
Docker / Kubernetes
Identity & Access Management
Security and authentication
AI/ML platforms and infrastructure
Monitoring, logging and observability
Performance and scalability
QA automation and testing frameworks
Required Skills
8–12+ years of experience in technology/project/program delivery.
Strong experience managing software engineering projects.
Experience managing
Frontend, Backend, QA, DevOps and Infrastructure teams
.
Strong understanding of Agile/Scrum methodologies.
Proven experience managing multiple concurrent projects.
Strong planning, estimation and dependency-management skills.
Excellent stakeholder and communication skills.
Experience working with distributed/global teams.
Strong problem-solving and escalation-management capability.
Experience with Jira, Tempo, Confluence or similar project management tools.
Ability to manage delivery based on
capacity, priorities and measurable outcomes
.
Preferred
PMP / PRINCE2 / Scrum certification.
Experience with SaaS / B2B technology platforms.
Experience in Ecommerce, cloud, AI, data projects.
Experience managing teams of
20+ engineers across multiple disciplines
.
Location: Gurgaon, India
Job Overview
The Technical Project Manager will be responsible for
end-to-end delivery of technology projects
, working closely with Engineering, Product, DevOps, Infrastructure, QA, Security and business stakeholders.
The ideal candidate should have strong technical understanding and be able to challenge estimates, identify dependencies, manage risks, drive engineering teams and communicate effectively with senior stakeholders.
Key Responsibilities
Project & Delivery Management
Own end-to-end delivery across multiple technical projects and workstreams.
Define project scope, milestones, deliverables, timelines and success criteria.
Create and maintain detailed project plans, delivery roadmaps and release plans.
Track progress against commitments and proactively manage delays.
Drive projects from requirements through development, UAT, deployment and production stabilization.
Ensure clear ownership and accountability across teams.
Technical Project Management
Work closely with Engineering, Architecture, DevOps, Infrastructure, QA and Security teams.
Understand technical requirements, architecture, APIs, integrations, databases, cloud infrastructure and deployment processes.
Review estimates and challenge assumptions where required.
Identify technical dependencies, risks and resource constraints early.
Coordinate resolution of technical blockers and cross-team dependencies.
Ensure technical decisions and requirements are properly documented.
Agile & Governance
Drive Sprint Planning, backlog refinement, daily tracking, sprint reviews and retrospectives.
Maintain project dashboards and delivery metrics.
Ensure accurate capacity planning and resource allocation.
Establish effective governance without creating unnecessary process overhead.
Maintain RAID logs, action trackers and decision logs.
Stakeholder Management
Act as the primary delivery interface between engineering teams, product/business stakeholders and leadership.
Provide clear and fact-based project status reporting.
Escalate risks and issues early with recommended actions.
Manage expectations around scope, timelines, resources and priorities.
Conduct regular stakeholder reviews and project governance meetings.
Resource Management
Plan resources based on actual capacity and project requirements.
Identify resource gaps and provide data-backed recommendations.
Optimize utilization of existing engineering resources before requesting additional headcount.
Coordinate cross-functional teams across India and international locations.
Quality, UAT & Release Management
Establish UAT plans, acceptance criteria and release readiness.
Track defects and ensure timely resolution of critical issues.
Coordinate release and deployment activities with DevOps/Infrastructure teams.
Ensure production readiness and post-release stabilization.
Technical Exposure
Candidates should have working knowledge of several of the following:
Web applications and SaaS platforms
Frontend / Backend architecture
APIs and third-party integrations
Microservices
Databases and data platforms
Cloud platforms — AWS / Azure / GCP
DevOps and CI/CD
Docker / Kubernetes
Identity & Access Management
Security and authentication
AI/ML platforms and infrastructure
Monitoring, logging and observability
Performance and scalability
QA automation and testing frameworks
Required Skills
8–12+ years of experience in technology/project/program delivery.
Strong experience managing software engineering projects.
Experience managing
Frontend, Backend, QA, DevOps and Infrastructure teams
.
Strong understanding of Agile/Scrum methodologies.
Proven experience managing multiple concurrent projects.
Strong planning, estimation and dependency-management skills.
Excellent stakeholder and communication skills.
Experience working with distributed/global teams.
Strong problem-solving and escalation-management capability.
Experience with Jira, Tempo, Confluence or similar project management tools.
Ability to manage delivery based on
capacity, priorities and measurable outcomes
.
Preferred
PMP / PRINCE2 / Scrum certification.
Experience with SaaS / B2B technology platforms.
Experience in Ecommerce, cloud, AI, data projects.
Experience managing teams of
20+ engineers across multiple disciplines
.
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Activation Manager, you’ll partner with our largest customers to accelerate adoption, realize value, and strengthen their long-term success with Figma. As part of our Customer Success and Solutions org, you’ll lead clearly defined, short-term engagements spanning Enterprise onboarding, Governance+ activation, AI activation, and focused risk mitigation for customers whose health signals indicate potential churn or contraction. You’ll work closely with Customer Success leadership to evolve our activation strategy and build key cross-functional relationships to deliver an exceptional customer experience. You’ll use metrics, customer feedback, and direct experience to identify opportunities to improve adoption, address barriers to value, and strengthen customer health. You are an excellent communicator and project manager with a passion for customers, and we can’t wait to meet you!
This is a full-time, hybrid role based out of our Tokyo hub.
What you’ll do at Figma:
Own and manage short-term customer activation engagements from initial scoping through successful closeout
Lead focused risk mitigation programs for customers identified as churn or contraction risk through health scores and other signals; partner with Account Executives to understand the drivers of risk and execute targeted action plans
Understand customer goals and barriers to adoption, and translate them into clear engagement plans with defined timelines, milestones, and measurable outcomes
Partner closely with GTM teams to ensure smooth handoffs, alignment on customer priorities, and continuity following each engagement
Work with Field Engineers, Design Advocates, and Product Support to execute activation and risk mitigation plans and connect customers with the right expertise and resources
Report on engagement outcomes, adoption metrics, customer health, and customer feedback to assess impact and identify opportunities to improve programs and inform product development
Develop content and enablement resources that support customer education, accelerate product adoption, and address common barriers to value
Deliver tailored workshops, live and scalable training, and enablement experiences based on customer maturity, priorities, and needs
Understand and consult on product and industry best practices to act as a trusted advisor and inspire new possibilities using Figma
We'd love to hear from you if you have:
3+ years of B2B SaaS experience in a customer facing role working with technical products
Proven project management skills and experience managing multiple customer engagements concurrently
Excellent oral and written communication skills, including the ability to navigate challenging customer conversations, Experience speaking to customers representing different personas across both function and seniority
A consultative approach and the ability to navigate complex business needs and technical requirements. The ability to use customer feedback and data to identify barriers to adoption, prioritize actions, and measure progress toward customer outcomes
Fluency in Japanese and English across written and verbal communication
While it’s not required, it’s an added plus if you also have:
Experience using or working with Figma, or other UX/UI experience
Experience delivering customer onboarding, adoption, or risk mitigation programs
Experience supporting enterprise customers, or helping customers adopt AI capabilities
You embody our values and can thrive in a constantly evolving and growing environment
A proven track record of adapting to new technologies and learning quickly
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA, USA
About the Role
People increasingly find financial products by asking ChatGPT, Gemini, and Google's AI Overviews and AI Mode instead of scrolling search results. Chime's Organic Growth team helps members find Chime without paid media. Chime is already one of the most visible brands in AI answers in several core banking categories, and we want to widen that lead.
We're hiring a Content Marketing Manager, SEO & AI Search to own the content and citation work that wins in AI search. You'll run Chime's blog from planning through publishing, run our AI-powered content workflows, and earn Chime coverage on the third-party sources AI models trust most. You'll partner closely with our Principal, AI Search Strategy & SEO, who sets Chime's AI search strategy, priority categories, targets, and measurement. You'll own the content that helps us hit those Visibility targets.
This is a hands-on role with plenty of room for strategy. In the same week you might find a citation gap in a high-value category, brief a publisher partner, move a refreshed article through compliance review, and publish it in our CMS.
In this role, you can expect to
Own Chime's blog and editorial content plan for SEO and AEO. You'll turn priority categories, prompt data, and member insights into a sequenced roadmap that helps Chime own its story and earn accurate, positive citations in AI answers.
Run the editorial calendar and keep a steady publishing cadence. Structure content so AI models can find, understand, and cite it, with clear answers, clean formatting, and accurate, current product details (like rates, limits, and eligibility) in Contentful.
Lead content across Chime.com, including product launches and seasonal moments with Product Marketing. Lift conversion on the blog and site through inline CTAs, email capture, stronger conversion paths, and regular CRO testing.
Manage the day-to-day relationship with AirOps, our AI content optimization platform, and automate manual steps in the content lifecycle, from drafting and optimization to disclosures and CMS publishing. The goal is faster turnaround without losing quality.
Lead offsite visibility with affiliate and publisher partners, and manage the AI visibility budget. Find where Chime is missing from the sources AI answers cite, brief partners on accurate product information, and track placements from request to live.
Move content through Legal & Compliance and partner bank review, managing a high-volume queue and using AI-assisted pre-review tools to speed up approvals.
Work with PR, Brand, Social, YouTube, and Help Center so what the web says about Chime is accurate and consistent.
Track citations, AI visibility by topic, rankings, traffic, and enrollments. Run experiments on format, structure, and CTAs, and bring what you learn to the weekly organic performance review.
To thrive in this role, you have
5+ years of experience in editorial strategy, content strategy, or SEO content, with a track record of growing organic visibility, traffic, or conversions.
Hands-on AEO/GEO knowledge: how LLMs and AI answer engines choose and cite sources, and how content structure, accuracy, and third-party coverage affect visibility.
Experience with AI content tools and workflows (for example AirOps, Profound, or LLM-based writing and optimization tools), and real enthusiasm for automating repetitive work.
Experience publishing in a regulated industry such as financial services, fintech, insurance, or healthcare, including managing content through legal and compliance review.
Hands-on experience with a CMS (Contentful preferred) and with Jira or similar ticket-based workflows.
Experience managing freelancers, agencies, or external partners, including timelines, quality, and budget.
Strong writing and editing skills, a sharp eye for accuracy, and the ability to turn performance data into clear recommendations.
Ability to manage many workstreams and stakeholders at once in a fast-changing area, with little supervision.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$105,000
—
$145,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Chicago, IL, USA
About the role
The Financial Crimes Senior Analyst is responsible for the oversight of KYC and watchlist screening operations, including OFAC, to identify false positives and positive matches.
In this role, you can expect to
Oversees investigators who leverage data to confirm positive matches or false positives
Reaches out to customers to understand customer behavior and to obtain any additional details pertinent to evaluating activities under review, if needed.
Makes a determination whether the match is a true positive.
In depth subject matter expertise for list screening, watchlist, and OFAC.
Experience and/or familiarity with Transaction Monitoring and/or Fraud reviews is preferred.
Performs other job related duties or special projects as assigned.
Assist with dispositioning cases according to agreed upon business Service Level Agreements (SLAs)
Recommend relationship retention or termination and track account closures, if required
To thrive in this role, you have
5+ years banking, risk management, or fraud detection/investigation experience.
CAMS certification is a plus
Prior experience with Fraud and/or AML investigations, with a preference for both, including the ability to identify potentially unusual activity
Practical experience managing audits, independent reviews, or examinations by bank partners or regulators, including the resolution of identified issues
Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment.
Effective analytical and problem solving skills, with abilities in analyzing data patterns and investigating customer transactions.
Self starter possessing the ability to work independently while supporting a team environment.
Strong attention to detail and high concern for data accuracy with the ability to follow directions and apply proper policies, procedures and guidelines.
Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Unusual/Suspicious Activity Reporting requirements preferred
Proficiency with, or ability to quickly gain proficiency with, banking account monitoring and compliance software tools, Microsoft Office applications (Excel, Word).
Aptitude and/or curiosity toward adoption of AI tooling is preferred.
Travel up to 10%.
At least 4 days in office per week. Chicago location preferred. San Francisco or New York City offices are possible.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$112,000
—
$155,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
УдалённоSpain; Portugal; Poland; Serbia; Czechia
УдалённоArmenia
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ОфисAlmaty, Kazakhstan; , with a proven ability to influence diverse, cross-functional, and multicultural teams across multiple time zones
УдалённоseniorГеография найма не уточнена
JP - Tokyo, Japan
JP - Tokyo, Japan
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams
Alabang, Philippines; Experience working across time zones with global teams and customers; This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones