Location: Germany
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Munich. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists in the DACH region, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Lima, Peru
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: Buenos Aires, Argentina
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: Santiago, Chile
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: Bogotá, Colombia
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Advantage HQ is looking for a Media Buyer who can take ownership of growth across a portfolio of e-commerce clients.
This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results.
You will be expected to think beyond campaign metrics. The strongest Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics.
You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask.
What You'll Own
Own the paid media strategy
You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels.
You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth.
You will balance short-term performance with the longer-term goal of building a scalable acquisition engine.
Drive account performance
You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth.
You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened.
You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself.
Think beyond the media account
You will analyze the broader customer journey and identify opportunities across the funnel.
This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior.
You will work with cross-functional teams to turn these insights into practical recommendations for clients.
Lead testing and experimentation
You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers.
You will evaluate test results based on business impact and use those learnings to inform future strategy.
You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance.
Partner with Creative
You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights.
You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy.
Own client relationships
You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results.
You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy.
You will be comfortable challenging a client's assumptions when the data supports a different direction.
Identify growth opportunities
You will continuously look for opportunities to increase client growth and account value.
This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy.
You are expected to bring ideas to the table rather than waiting for direction.
Who You Are
You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth.
You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next.
You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary.
You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives.
You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity.
You use data, technology, and AI to improve the speed and quality of your decision-making.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Significant experience managing e-commerce clients is required
Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable
Experience managing significant advertising budgets
Demonstrated ability to develop and execute paid media strategies that drive measurable business growth
Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics
Experience with creative testing, offer testing, and landing page or funnel optimization
Experience working closely with Creative, Analytics, Growth, or other cross-functional teams
Strong client-facing and presentation skills
Experience creating and presenting strategic recommendations to senior stakeholders
Strong analytical, problem-solving, and communication skills
Why Join Advantage HQ
You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role.
You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI.
You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system.
For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities.
Location
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About the role
The FT app is an important part of how subscribers engage with FT journalism, and we believe there is a significant opportunity to go further. We're looking for an experienced Product Manager with a strong background in native and/or cross-platform mobile apps to play a central role in this transformation.
You'll join at a pivotal moment, working alongside our Principal Product Manager, engineering and design colleagues to turn our app strategy into reality, delivering improvements to the app experience and building the capabilities that will support its continued evolution.
This is an opportunity to shape a product used by a highly engaged global audience, while helping establish a stronger mobile product discipline within the FT.
What you'll be doing
Help shape the future of the FT app
Work with the Principal Product Manager to translate our long-term app strategy into clear product requirements, priorities and a deliverable roadmap.
Bring specialist mobile product knowledge and experience to decisions about the future app experience, challenging assumptions and finding opportunities to make better use of native device capabilities.
Develop a deep understanding of our customers, their behaviours and the moments in which they turn to the FT, using research, analytics and experimentation to see opportunities.
Champion a mobile-first approach to product development, ensuring we're designing around the needs of app customers and complementing their web experience.
Work across product teams to ensure the app delivers a coherent, premium experience that delivers meaningful value for the business, while making effective use of shared FT capabilities.
Deliver a distinctive, premium mobile experience
Own and prioritise defined areas of the app roadmap, balancing customer value, strategic impact, technical dependencies and commercial outcomes.
Work day-to-day with engineering, design, data and editorial colleagues to take initiatives from discovery through development, release and iteration.
Help deliver experiences that make the FT more essential to customers' daily routines, including better navigation, discovery, personalisation, notifications, offline experiences and continuity across devices.
Explore opportunities to make FT journalism more engaging and useful through native mobile interactions and seamless experiences across text, audio, video, data and other formats.
Collaborate with teams responsible for identity, subscriptions and customer lifecycle to make the app a more effective platform for acquisition, engagement, retention and subscriber growth.
Establish clear success measures, use experimentation and customer feedback to inform decisions, and continuously optimise the experience.
Ensure that performance, accessibility, reliability and usability are treated as fundamental parts of the product experience.
Build mobile product expertise within the FT
Act as a source of specialist mobile product knowledge for colleagues across product, design and engineering.
Share best practices in app product management, including platform conventions, app store requirements, release management, mobile analytics and experimentation.
Help establish effective ways of working for developing and maintaining high-quality iOS and Android experiences.
Stay informed about developments in mobile technology, customer expectations and emerging product capabilities, identifying opportunities relevant to the FT.
About you
Essential experience and skills
Proven mobile app product management experience:
You have owned and delivered meaningful improvements to consumer-facing iOS and/or Android apps, ideally within products with significant scale, frequent usage or complex customer journeys.
Understanding of mobile technologies:
You have practical experience working with native and/or cross-platform development teams and understand the differences, opportunities and trade-offs between architectures. You don't need to be an engineer, but you can engage in technical discussions and understand the product implications of architectural decisions.
Knowledge of the mobile ecosystem:
You're familiar with Apple and Google's platform conventions, app store policies, submission and release processes, in-app purchases, push notifications, device capabilities and the considerations involved in delivering consistently high-quality app experiences.
Strong product management fundamentals:
You're experienced in customer discovery, defining problems and opportunities, prioritisation, roadmap management, experimentation and measuring product outcomes.
Proven delivery experience:
You've worked closely with cross-functional engineering and design teams to deliver products iteratively, navigate technical complexity and balance short-term improvements with longer-term investment.
Customer and commercial focus:
You use qualitative and quantitative evidence to understand customer needs, make decisions and evaluate success. You understand how product experience contributes to engagement, retention and commercial performance.
Collaborative and influential:
You're comfortable working across organisational boundaries, bringing different disciplines together and influencing decisions without relying on formal authority.
Comfortable with ambiguity:
You can operate effectively while technology choices, team structures and delivery approaches are evolving, helping turn strategic ambition into practical action.
Desirable experience
Experience working on subscription-based digital products, particularly in publishing, media, content or other habit-forming consumer services.
Experience developing products that combine native and web-based capabilities.
Experience with personalisation, content discovery, notifications, offline functionality or other features that drive regular app engagement.
Experience working with external development partners while retaining internal product ownership.
Experience helping organisations establish or mature their mobile product development practices.
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available on the FT Careers website.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of the team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience and qualifications.
Location: New York Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Business Development Manager to help us build and manage the BD team, set up processes, and drive the pipeline generation engine needed to support our next stage of growth.
ABOUT THE ROLE
As Business Development Manager, you’ll lead a team of approximately 10 Business Development representatives across Berlin, London, and New York. Working closely with Account Executives and Customer Success Managers organized into regional pods, you’ll play a key role in generating new opportunities with enterprise financial institutions.
Our enterprise motion goes beyond selling a single point solution to one buyer. Taktile’s platform can support multiple use cases and teams within an institution, so creating opportunities means understanding shared priorities and bringing the right people into the conversation—from business leaders to risk, technology, and operations teams. You’ll help BDs turn that broader opportunity into focused, relevant conversations that build momentum across an account.
This is an opportunity to make a meaningful impact on both people and performance. You’ll take ownership of developing the team’s capabilities, raising the bar on execution, and building a strong, high-performing culture.
You’ll partner closely with Sales leadership to shape our go-to-market strategy, improve how we engage senior decision-makers, and establish the standards and practices that will allow the team to scale.
WHAT YOU’LL DO
- Lead and develop a distributed team: Manage and coach approximately 10 BDs across Berlin, London, and New York, building a culture of accountability, collaboration, and continuous improvement.
- Raise the bar on BD fundamentals: Establish high standards across prospecting, cold calling, outbound messaging, qualification, discovery, and follow-up. Coach the team through hands-on feedback, call reviews, and structured development plans.
- Drive pipeline generation: Own the team’s contribution to pipeline growth, set clear goals, monitor performance, and continuously improve conversion rates and productivity.
- Partner closely with Account Executives: Build account-level plans together, aligning on priority use cases, key stakeholders, tailored messaging, and next steps. Ensure BDs contribute to a coordinated enterprise sales motion, not just individual meetings.
- Build opportunities across enterprise accounts: Coach the team to identify relevant business challenges, map decision-makers and influencers across functions, and develop relationships beyond a single contact. Help BDs connect a clear initial use case to broader platform value and sustain engagement throughout sales cycles that can span six months to two years.
- Build executive-level engagement: Develop a thoughtful approach to engaging senior decision-makers through targeted outreach, industry events, executive meetings, and other high-impact touchpoints.
- Build scalable processes: Introduce the playbooks, coaching frameworks, performance metrics, and operating rhythms needed to professionalize the function and support continued growth across regions.
- Champion AI-powered ways of working: Use AI tools in your day-to-day work and help the team adopt them effectively to improve research, personalization, productivity, and outbound execution.
WHAT WE’RE LOOKING FOR
- Proven people leadership experience: You have managed and developed a Business Development or Sales Development team, ideally in a B2B SaaS environment. You know how to motivate people, address performance challenges, and build a strong team culture.
- Strong BD fundamentals: You have a deep understanding of outbound prospecting, cold calling, messaging, qualification, and pipeline generation. You can translate best practices into practical coaching that improves performance.
- Experience with a multi-stakeholder enterprise motion: You’ve helped teams create opportunities for a platform or solution that serves multiple use cases and stakeholders—not just a single product sold to one buyer. You know how to map an account, develop champions, engage business and technical stakeholders, and build momentum through longer sales cycles. You can coach BDs to make that process focused and practical.
- Experience in financial services: You have worked with enterprise customers in banking, financial services, or another highly regulated industry, and understand how to navigate complex organizations and engage senior stakeholders.
- A coaching-first mindset: You enjoy being close to the details, listening to calls, reviewing outreach, and helping people improve through actionable feedback. You balance high standards with empathy and clear expectations.
- A data-driven approach: You know how to use funnel metrics, activity data, and conversion rates to identify bottlenecks, prioritize improvements, and make informed decisions.
- An AI-forward mindset: You’re comfortable experimenting with AI tools and passionate about helping teams integrate them into their daily workflows in meaningful, practical ways.
- Strong cross-functional collaboration: You can build effective partnerships with Account Executives, Sales leadership, and other teams to ensure everyone is aligned around shared goals.
- Comfort operating across locations: You’re happy to travel between our offices and believe that in-person collaboration is valuable when building relationships, coaching teams, and driving change.
WHY JOIN TAKTILE?
- Make a meaningful impact: Business Development plays a central role in creating new opportunities and supporting Taktile’s continued growth.
- Build and transform a team: Shape the next chapter of our BD function by developing talent, raising performance standards, and establishing a scalable operating model.
- Join at an exciting stage: Be part of a fast-growing company following its Series C funding round, with ambitious plans to expand its presence in financial services.
- Work at the intersection of AI and financial services: Help leading financial institutions rethink decision-making with AI in a market with significant room for innovation.
- Shape the future of BD: Bring AI into the team’s daily workflows and help define a more effective, technology-enabled approach to enterprise pipeline generation.
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Задачи:
— Развивать визуальный язык продукта, включая компоненты, типографику, анимацию, иллюстрации и микровзаимодействия.
— Запускать новые продукты и функции, а также развивать существующие.
— Проектировать масштабируемые интерфейсы, вызывающие эмпатию, радость и доверие.
— Развивать дизайн-систему и контролировать качество UX во всех ключевых сценариях.
— Устранять разрыв между коммуникационным и продуктовым дизайном, формируя единый визуальный язык бренда и продукта.
— Работать в тесном взаимодействии с командами продукта, аналитики, разработки и маркетинга.
— Защищать дизайн-решения перед руководством C-уровня.
— Понимать влияние визуальных решений на конверсию, retention, NPS и perceived quality и уметь это доказывать.
— Внедрять data-driven подход в дизайне.
— Использовать AI-инструменты для концептинга, оптимизации и наполнения продуктовых экранов.
— Управлять командой из более чем 15 дизайнеров, включая найм, адаптацию, развитие и менторство.
— Выстраивать процессы и дизайн-культуру для автономной работы системы без постоянного операционного вовлечения.
Требования:
— Опыт работы в продуктовом дизайне 6–8 лет, предпочтительно в B2C, высоконагруженных сервисах, e-commerce или travel-tech.
— Минимум 2–3 года в роли арт-директора или продуктового лидера.
— Наличие портфолио с реальными кейсами, демонстрирующими переосмысление визуального языка, внедрение дизайн-системы и достижение измеримых бизнес-эффектов (рост конверсии, снижение bounce rate, рост LTV).
— Уверенное владение Figma и Adobe Creative Cloud.
— Опыт использования AI-инструментов, таких как Runway, Claude, Krea, для оптимизации процессов.
— Глубокое понимание современных трендов UI/UX, композиции, типографики и цвета.
— Навыки управления командами из нескольких вертикалей и развития дизайнеров методически и личным примером.
— Опыт выстраивания процессов: брифинги, делегирование, коллаборация с разработкой и коммуникационным дизайном.
Условия:
— Гибридный формат работы в Москве с возможностью временной удалёнки по договорённости.
— ДМС со стоматологией и туристической страховкой.
— Велком-тренинги, программа наставничества и внутренний бот-помощник.
— Бюджет на обучение.
— Годовые премии по результатам работы.
— Сессии с психологом для сотрудников.
— Специальные условия у более 800 сервисов.
Location: Mexico; Philippines; Brazil; Chile; Serbia; Latvia
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
Our Client
AI powered ecommerce agency. They have worked with 500+ DTC and ecommerce brands, managed $250M+ in media spend and delivered $2B+ in client revenue. They run paid social, paid search, email/SMS, CTV, TikTok Shop, Amazon, UGC and CRO for a portfolio of DTC brands.
Their team is lean and works in pods. Each pod has a pod lead who owns strategy and client relationships, a media buyer who owns execution and performance, content managers, and creative support. They use AI throughout our workflow, from account audits to landing page builds to creative reporting, so one strong media buyer can do the work of three.
This is a fast environment. If you are ambitious and hard-working, it will move your career faster than most agencies can. If you need a lot of structure or prefer a slow pace, it is not the right fit.
The Role
You will be the media buyer in one of our pods, managing Meta campaigns (with TikTok as a secondary channel) across a portfolio of ecommerce accounts. You own the ad accounts: budgets, pacing, structure, launches, testing and optimization. Your pod lead owns the client relationship and overall strategy. You own the numbers and the execution behind them.
The role combines hands-on buying with media buying strategy. You will analyze performance data, find where accounts are leaking (pre-click or post-click), and propose the fix: new creative angles, landing page tests, budget shifts or structure changes. You will also join client calls and present paid social performance alongside your pod lead.
What Success Looks Like
Every account is paced to its monthly budget, with no overspend and no surprises
Spend moves to the highest-leverage products and campaigns, and comes off losers quickly
No ads run on sold-out products, broken links or outdated offers
Accounts are never starved of creative: you flag gaps early and get new assets live fast
Landing page and creative tests launch on schedule and produce clear winners
Your pod lead walks into every client call with accurate numbers and a clear plan from you
Seasonal moments (Prime Day, BFCM, brand sales) launch on time with approved assets
What You’ll Do
Campaign Management
Build, launch and optimize Meta campaigns daily, with secondary management of TikTok Ads
Own daily budgets and monthly pacing per account, and reallocate spend based on performance, frequency and inventory
Manage campaign structure, bidding, audiences, exclusions and frequency controls
Upload and traffic new creative, and run structured creative and angle testing
Run weekly account sweeps: check every live ad for stock availability, link destination, offer accuracy and copy errors, and fix issues the same day
Monitor ROAS, NC-ROAS, MER, CAC and frequency against client targets
Strategy and Analysis
Diagnose performance by separating pre-click problems (creative, audience, fatigue) from post-click problems (landing page, offer, site)
Look past platform ROAS to backend profitability: margins, COGS and blended results
Build landing page test plans and work with our team to get new pages designed, approved and live
Audit ad copy and creative across accounts and recommend what to refresh, cut or scale
Plan and execute seasonal campaigns, including Prime Day, BFCM and client sales
Spot and escalate tracking issues (pixel, CAPI, attribution discrepancies) before they distort decisions
Creative Collaboration
Work with content managers, designers and the creative team to source, brief and review ad creative
Identify winning hooks, formats and angles, and turn them into creative requests
Push for authentic assets (real people, raw clips, UGC) that improve performance
Reporting and Client Communication
Prepare performance reports and creative performance reports for client calls
Join client calls with your pod lead and present paid social results, trends and next steps clearly
Keep internal Slack channels and Jira tickets updated so everyone knows what changed and why
AI and Process
Use AI tools (Claude and others) daily to run account audits, generate landing page concepts, draft copy and build reports
Help turn repeated work into reusable AI workflows that make the whole pod faster
Requirements
Must have
3+ years of hands-on Meta Ads
experience for ecommerce brands (not lead gen or boosted posts), with at least one account at
$100K+/month i
n spend
A proven record of scaling
US DTC ecommerce brands
through
Meta
, at an
US agency or in-house
Deep understanding of Meta campaign structure, auction dynamics, pixel/CAPI tracking and creative performance
Strong command of ecommerce
metrics: ROAS, NC-ROAS, MER, CAC, LTV,
contribution margin
Precision
with budget
s: you pace spend to the dollar and catch problems before the client does
Strong ownership: you act without waiting to be told, and you close the loop on every task
Clear, confident communication, written and on calls
Comfort using AI tools in your daily workflow, and curiosity about using them more
Humility to do the detailed work and ambition to grow into a strategist
English
C1-C2 fluency
for conversation level since this is a client-facing role
Nice to Have
TikTok Ads Manager experience
Triple Whale, Northbeam or other attribution tools
Working knowledge of Shopify and Klaviyo, and how paid and retention channels work together
Experience building or testing landing pages
Background in creative strategy, UGC or performance creative
Experience with Jira or similar task management tools
Benefits
What You’ll Get
Fully remote work; USD payment up to 6k/month
Direct ownership of your ad accounts and the results they produce
Training on AI-powered media buying workflows most agencies do not have yet
Access to Triple Whale, Meta Ads Manager, Klaviyo, Claude and more
A clear growth path from media buyer to media buying strategist as the agency grows
Hiring Process
Short video pre-screen: a few questions so we can see how you communicate on camera
Intro interview with our team
Paid media assessment: a practical exercise based on a real client scenario
Final conversation with agency leadership
Location: London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for a Strategy & Operations Manager to join our EMEA Growth & Engagement team, which owns the growth and engagement of Wolt+ and Deliveroo Plus across 40+ markets in Europe and the Middle East and is working to build the best local commerce membership programs in the markets we operate in.
You will join our Engagement pod, which focuses on understanding what turns a subscriber into a healthy, engaged and long-term member. You will be responsible for i) identifying and prioritising the largest opportunities to improve our member experience and subscription health, ii) understanding how customer needs and behaviours evolve across different stages of the Plus lifecycle, and iii) driving the highest-priority opportunities from strategy through experimentation and execution to tangible business results.
To get the job done, you’ll work closely with our wider subscription team and cross-functional teams across Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance, while taking full ownership of driving your initiatives to fruition and, most importantly, measurable results.
Our team is responsible for driving the growth and long-term health of our subscription programs. Your exact problem space may evolve as our priorities change, but in practice you will:
Build a clear view of the largest opportunities to improve member engagement and subscription health across EMEA. Use customer behaviour, market performance and economics to size opportunities and prioritise the areas most likely to materially move our business results.
Understand the member lifecycle end to end, identifying where customers struggle to onboard, build habit, discover value or remain engaged, and translate those insights into practical interventions that improve customer and business outcomes.
Own initiatives from initial problem definition through to execution and results, working closely with Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance.
Build and run an experimentation roadmap against the highest-priority opportunities. Translate business problems into clear hypotheses, design A/B tests or other appropriate experiments, analyse the results and make decisions on whether initiatives should be scaled, iterated or stopped.
Track and own the key performance indicators relevant to your problem space and, where necessary, drive corrective actions. This may mean pulling shorter-term lifecycle levers or shaping longer-term Product and Engineering solutions to address underlying drivers.
Collaborate closely with local and regional teams to ensure our strategies reflect customer needs and market context, and turn successful approaches into repeatable playbooks that can scale across Wolt+ and Deliveroo Plus.
Keep a close eye on our customer experience and identify opportunities to make Plus easier to understand, use and get value from throughout the membership lifecycle.
The Engagement pod works across a broad range of customer problems. Examples could include improving the first 30–60 days of membership, onboarding and early order progression, benefit discovery and adoption, lifecycle and CRM journeys, programs that drive incremental order frequency and activity, and initiatives that improve longer-term member engagement and retention.
Our humble expectations
5+ years of relevant experience, preferably in i) strategy & operations, consumer growth or engagement at a leading consumer technology / platform company, ii) subscriptions, loyalty or membership businesses, or iii) management consulting with subsequent operating experience.
Problem-solving and prioritisation skills: our team is in the business of solving hard problems and developing new solutions. There is rarely a ready-made playbook to follow, so you’ll need to be comfortable structuring ambiguous problems, getting into the details and identifying which opportunities are most likely to move the needle.
Analytical and experimentation skills: you’ll work with data every day and need to be comfortable identifying and sizing opportunities, designing and interpreting A/B tests and making decisions based on the results. Strong spreadsheet skills are a must-have and SQL experience is useful.
Customer and lifecycle judgement: you are able to understand how customer behaviour and needs evolve across the membership journey, identify the moments that matter most and translate those insights into practical ways to improve onboarding, engagement and retention.
Business ownership and independence: you have experience owning measurable business results and can demonstrate how you have taken a problem from initial analysis through to execution and impact. You’ll be given significant responsibility and freedom, so you need to be comfortable operating without a predefined roadmap.
People and project management skills: you’ll need to be able to inspire and persuade colleagues from a broad spectrum of backgrounds and seniority levels and get cross-functional teams working towards one goal in a coordinated and efficient way.
AI fluency: AI is increasingly part of how we work at Wolt day to day. You should already be comfortable using AI tools in your work, or be excited to quickly become so, and continuously look for ways to use them to work faster and solve problems better.
Business acumen and eye for superb user experience: you’ll need to be able to see the forest for the trees and have good intuition about what works best for customers while understanding the economics and trade-offs behind business decisions.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Управление P&L и бюджетами: Разработка маркетинговой стратегии, планирование бюджетов (от $500k+/мес) и контроль окупаемости (ROI, ROMI, CAC). Инхаус-перформанс (Acquisition): Построение, масштабирование и управление внутренними командами закупки трафика (FB Ads, PPC, ASO, SEO).
Ищем аналитика, который переводит бизнес-вопросы в аналитические задачи, а результаты в понятные рекомендации для руководства. • Считать и декомпозировать юнит-экономику: CAC, LTV, ARPU/ARPPU, маржинальность, окупаемость когорт;
What You'll Do Own every customer contract end to end: draft, negotiate and close pilots, production agreements, data processing agreements, group agreements and partnerships, with marketplaces in Europe, the US, Asia, Africa and the Middle East.
• Разрабатывать маркетинговую стратегию, управлять P&L и бюджетами от $500 000 в месяц. • Контролировать окупаемость инвестиций и ключевые показатели: ROI, ROMI, CAC.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
Ability to travel at least 25%
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
#LI-CM1
About the team
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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💎 Формировать продуктовую стратегию B2C и отвечать за рост активной платящей базы и выручки: вести discovery с интервью и прототипами, приоритизировать бэклог по impact и revenue, работать с маркетингом над lifecycle, реферальными и reward-механиками.
Location: Москва
Workplace: Офис, Гибридный
Яндекс Афиша — сервис для поиска событий и покупки билетов. Мы ищем руководителя направления продуктового дизайна с опытом от пяти лет. Вашей задачей будет управлять командой и дизайн-процессами так, чтобы качество оставалось высоким на каждом этапе — от идеи до релиза.
Яндекс Афиша — сервис для поиска событий и покупки билетов на концерты, спектакли, кино, выставки, стендапы, экскурсии и спортивные мероприятия. Платформа агрегирует предложения крупнейших билетных операторов на единой схеме зала и продаёт билеты без дополнительной комиссии, работая в России, Беларуси и Казахстане.
Наша команда дизайна отвечает за визуальный опыт всей платформы. Мы ищем руководителя направления продуктового дизайна. Вашей задачей будет управлять командой и дизайн-процессами так, чтобы качество оставалось высоким на каждом этапе — от идеи до релиза. В этой роли вы будете одновременно и стратегом, и практиком: нужно будет уделять время управленческим задачам и развитию команды, а также самостоятельно работать над сложными ключевыми сценариями. Ваша главная цель — сделать так, чтобы дизайн Яндекс Афиши был целостным, удобным и заметно влиял на продуктовые метрики.
Обязанности
Управление дизайн-командой
Вы будете планировать спринты, распределять задачи между дизайнерами и подрядчиками, следить за загрузкой и дедлайнами. Важно помогать команде расти: проводить ревью работ, давать обратную связь, учить мыслить системно. Параллельно вы будете выстраивать процессы, чтобы работа была предсказуемой и прозрачной как для дизайна, так и для смежных команд.
Проектирование и дизайн интерфейсов
Вам предстоит проектировать сложные сценарии для пользователей — от выбора события и схемы зала до оформления покупки билета. Вы будете работать в Figma, тесно взаимодействуя с командой продукта, разработкой и маркетингом, чтобы каждое решение было технически реализуемо и отвечало бизнес-задачам.
Развитие дизайн-системы
Ваша задача — развивать и внедрять единую дизайн-систему, которая ускорит работу команды и сделает интерфейсы предсказуемыми для пользователей. Вы будете отвечать за её качество, следить за adoption rate и договариваться с разработчиками о внедрении компонентов.
Работа с метриками и качеством
Вы будете отвечать за результаты работы команды продуктового дизайна: предстоит следить за тем, как дизайн влияет на ключевые показатели — конверсию в покупку билета, retention, глубину просмотра каталога событий. Если интерфейс не улучшает метрики, вам нужно будет искать причину и предлагать новые гипотезы.
Требования
* Работали продуктовым дизайнером от пяти лет и хотя бы год управляли небольшой командой
* Знаете, как работать с B2C-продуктами в билетных, развлекательных или event-сервисах
* Уверенно владеете Figma и умеете работать с нейросетями
* Понимаете продуктовые метрики и то, как ваши дизайн-решения влияют на цифры
* Умеете выстраивать дизайн-процессы, ревьюить работы подрядчиков и давать конструктивную обратную связь
* Готовы быть играющим тренером: делегировать простые задачи команде, но лично браться за самые сложные и приоритетные сценарии
* Работали с дизайн-системами с нуля или имеете опыт их масштабного внедрения
Больше о том, как мы внедряем технологии в креатив, — в канале [Yandex for TechnoCreative](https://t.me/Yandex4TechnoCreative). Все профессии внутри разделов
Задачи:
— Формирование стратегии, roadmap и приоритетов продукта
— Ведение полного цикла разработки и продуктового бэклога
— Исследование потребностей исполнителей и анализ их поведения
— Проектирование CJM и улучшение пользовательских сценариев
— Координация разработки, дизайна, HR и складских команд
— Анализ воронки, retention и других метрик, проведение A/B-тестов
— Сбор обратной связи и внедрение улучшений
Требования:
— Опыт в продукт-менеджменте от 1 года
— Преимущество: опыт в e-commerce, IT или HR-tech
— Знание Agile/Scrum, UX/UI, продуктовой аналитики и A/B-тестирования
— Умение проводить исследования, работать с метриками и гипотезами
— Навыки кросс-функциональной коммуникации и системное мышление
— Владение Miro, Jira, Figma и Excel/Google Sheets
Условия:
— Работа над платформой занятости исполнителей Ozon
География найма не уточнена
Lima, Peru
Buenos Aires, Argentina
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