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Location: Distributed; Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin TX, San Francisco CA, NYC, Atlanta GA OR Denver CO About the role The GTM Intelligence team helps Cloudflare's go-to-market organization make faster, better decisions with trusted data. We work with Sales, Technical Sales, Services, Finance, and our central Data teams to make sure the people who sell, deploy, and support Cloudflare get consistent, reliable answers to the questions that matter most. We're looking for a Senior GTM Analytics Manager to set and execute the vision for how information scales across Cloudflare's technical customer-facing teams. You'll support Pre- and Post-Sales Operations, Solutions Engineering, Forward Deployed Engineering, and Professional Services. This role is less about building more dashboards or doing one-off deep dives and more about building the foundations to support true self-serve analytics.  You will focus on single source of truth artifacts, strategic alignment of metrics to actions, and the data models, metric definitions, and context layers that let anyone in these organizations get a trustworthy answer that fits their needs. That person might be an executive, a frontline manager, an engineer in the field, or an AI agent working for any of them. You'll be a technical expert and a strategic partner in one. You'll be as comfortable reviewing a dimensional model with Data Engineering as you are agreeing a metric definition with a VP of Professional Services. And you'll be our go-to voice on how analytics should change now that more and more questions get answered through AI. This is a senior individual contributor role with wide influence and no direct reports. What you'll do Define and drive a multi-year strategy for how Pre-Sales, Post-Sales, Solutions Engineering, FDE, and Professional Services find, trust, and use data, including a maturity model and a phased roadmap. Act as a thought leader on scaling information in an AI-first world, working out how semantic layers, governed metrics, and well-built context let AI assistants and agents give accurate, consistent answers grounded in our business. Review the current mix of dashboards, reports, and tools across these teams. Create a plan to consolidate them, retire duplicates, and move toward a single source of truth. Define, document, and carry out the official metrics for the teams you support. Keep metric definitions aligned with corporate definitions from Finance and Data, and resolve conflicts between teams with clear, defensible logic. Act as the main business and technical partner to the central Data team for the stakeholders you support. Influence and review the design of data models across systems such as Salesforce, professional services tools, product usage and telemetry, support, and finance. Design how people get answers: self-serve access, natural-language and AI-assisted querying, embedded insights in daily workflows, and curated metric catalogs. Set up a formal intake and governance process for new metric and data requests, including prioritization, ownership, certification, and change management. Build trusted relationships with leaders in Sales, Solutions Engineering, FDE, Professional Services, Customer Success, Operations, Finance, and Data. Explain complex technical and analytical ideas clearly to executives so they can make decisions. Desirable Skills, Knowledge, and Experience: 8+ years in analytics, business intelligence, analytics engineering, or GTM/Services operations at a high-growth B2B SaaS or technology company. Direct experience supporting at least one of the following: Pre- or Post-Sales Operations, Solutions/Sales Engineering, Forward Deployed Engineering, Professional Services, or Customer Success. You understand how these teams work, how they're measured, and how their data is created. Deep data modeling expertise, including dimensional modeling, entity design, and metric layer design. You can review and challenge a data model, not just consume one. Expert SQL skills and hands-on experience with modern data stack tools such as BigQuery, dbt, or a semantic/metrics layer (for example dbt Semantic Layer, LookML, or Cube). Strong working knowledge of GTM and services systems data, such as Salesforce, professional services automation tools, and product usage or telemetry data. A clear, informed view on how AI changes analytics, including semantic layers, retrieval and context design for LLMs, text-to-SQL, and agent-based access to governed data, plus the data foundations those need to be accurate. A track record of defining and rolling out source-of-truth metrics across multiple stakeholder groups, including handling disagreements over definitions. Proven ability to lead complex, cross-functional programs without formal authority, and to influence executives and engineers alike. Excellent written and verbal communication skills, including turning ambiguous business questions into precise technical requirements and back again. BA/BS in a quantitative, technical, or business field. A Master's in Data Science, Analytics, Computer Science, or an MBA is a plus. Compensation Compensation may be adjusted depending on work location. Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $167,000 - $230,000. For New York City based hires: Estimated annual salary of $160,000 - $220,000. For Colorado - Remote based hires: Estimated annual salary of $146,000 - $200,000. Application Deadline: ~January 2027 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Cape Town, South Africa Job Description: Digital Marketing Specialist Location: Cape Town CBD, (Office-based) UK-aligned Working Hours: 10am-7pm (winter) and 11am-8pm (summer) Reports to: Head of Marketing (UK) Department: Marketing Type: Full-time Role Overview We are looking for a proactive, commercially minded Digital Marketing Specialist to join our growing Group Marketing team. This is a varied, hands-on role covering digital campaign execution, marketing automation, CRM, website management, content optimisation and performance reporting across multiple brands within the OneDome Group. You will play an important role in delivering marketing campaigns, improving customer journeys, building automated communications and identifying opportunities to increase engagement, lead generation and conversions. The ideal candidate will have at least 3 years' experience in digital marketing , be comfortable working across multiple channels and platforms, and have a strong interest in marketing technology, automation and data-driven performance improvement. We're looking for someone who enjoys combining creativity with technology, takes ownership of projects and is confident using digital tools to make marketing more effective and efficient. Key Responsibilities 1. Digital Marketing & Campaign Management Support the planning, execution and optimisation of digital marketing campaigns across the Group's brands. Coordinate multi-channel campaigns across email, websites, paid media and organic channels. Work with internal content, design and marketing teams to deliver campaign assets and communications. Build and optimise landing pages to support lead generation and customer acquisition. Identify opportunities to improve campaign performance, customer engagement and conversion rates. Support new product launches, promotional activities and wider marketing initiatives. 2. CRM & Marketing Automation Build, manage and optimise email marketing campaigns using HubSpot, Brevo and Microsoft Dynamics . Develop automated marketing workflows, including lead nurturing, onboarding, re-engagement and lifecycle communications. Manage audience segmentation, contact lists and campaign targeting. Support the integration of marketing platforms, websites, forms and CRM systems to improve lead capture and follow-up. Monitor email performance and optimise campaigns through testing and data analysis. Identify opportunities to automate repetitive marketing processes and improve operational efficiency. Explore new marketing technologies, including AI-powered tools, to improve campaign delivery and customer engagement. 3. Website Management & Conversion Optimisation Manage day-to-day website content updates and landing pages across multiple Group brands. Use WordPress and other website platforms to publish, maintain and optimise digital content. Work with internal development and IT teams to implement website improvements and resolve technical issues. Support conversion rate optimisation (CRO), including improvements to landing pages, forms and customer journeys. Ensure website content remains accurate, engaging, on-brand and aligned with marketing objectives. Apply SEO best practices to improve organic visibility, website structure and content performance. 4. Content & Digital Communications Support the development and distribution of content across websites, email and other digital channels. Work closely with the content and design teams to deliver effective campaign messaging. Repurpose and optimise existing content for different channels and audiences. Ensure communications maintain brand consistency and comply with relevant guidelines. Support the creation of engaging, conversion-focused content for B2C and B2B audiences. 5. Paid Media & Lead Generation (Support) Support the delivery and optimisation of paid digital campaigns, including Google Ads and Meta . Coordinate campaign landing pages, creative assets and tracking requirements. Monitor lead generation performance and identify opportunities to improve conversion rates. Collaborate with internal teams and external agencies to ensure campaigns are delivered effectively. Support campaign testing, including messaging, creative variations and landing page experiments. 6. Analytics, Reporting & Performance Monitor marketing performance across digital channels using Google Analytics 4, CRM reporting and other analytics platforms . Track key performance indicators including traffic, leads, conversion rates, cost per lead and campaign engagement. Produce regular marketing reports and communicate key findings to the wider team. Analyse campaign and website performance to identify opportunities for improvement. Support the implementation and validation of conversion tracking and marketing attribution. Use data and insights to recommend improvements to marketing activities and customer journeys. Skills & Experience Essential Minimum 2-3 years' hands-on experience in a digital marketing or similar generalist marketing role. Experience planning, executing and optimising digital marketing campaigns. Practical experience using CRM and email marketing platforms such as HubSpot, Brevo, Mailchimp or similar. Understanding of marketing automation, email workflows, audience segmentation and lead nurturing. Experience updating and managing websites using WordPress or a similar CMS. Good understanding of digital marketing channels, including email, paid media, organic search and content marketing. Familiarity with Google Analytics 4 and digital marketing performance reporting. Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities. Analytical mindset with an ability to interpret performance data and recommend improvements. Excellent written and spoken English, with strong attention to detail. A proactive, problem-solving approach and willingness to learn new tools and technologies. Nice to Have Hands-on experience with HubSpot, Brevo and Microsoft Dynamics 365 . Experience building advanced marketing automation workflows and CRM integrations. Experience with Power Automate, Zapier, Make or similar automation tools. Familiarity with AI tools and their application in marketing operations and campaign delivery. Experience supporting Google Ads and Meta advertising campaigns. Knowledge of SEO best practices and tools such as SEMrush, Ahrefs or Screaming Frog. Experience in conversion rate optimisation, A/B testing and landing page development. Familiarity with Power BI, Looker Studio or other marketing dashboards. Experience working with developers or IT teams on website and platform improvements. Previous experience in property, financial services, mortgages or fintech. About OneDome OneDome is a fast-growing UK property and fintech group, bringing together mortgage, protection, conveyancing, property and wealth services to create a simpler, more connected customer experience. With brands including OneDome, CMME, Coreco, Better.co.uk, Mortgage Intelligence and Albany Park Finance , our Group is transforming how consumers buy homes, access financial services and manage their money. We are building a high-performing, technology-driven marketing function that supports growth across multiple brands and both B2C and B2B markets. As part of this ambition, we're looking for a Digital Marketing Specialist who can help us deliver effective campaigns, develop smarter automated marketing processes and continuously improve our digital performance. What We Offer Competitive salary Full-time, office-based role in Cape Town , working closely with our UK and South Africa teams The opportunity to work across multiple established and growing brands within the OneDome Group Broad exposure to digital marketing, paid media, CRM, automation and marketing technology Hands-on experience with leading platforms including HubSpot, Brevo, Dynamics 365 and Google Analytics Opportunities to experiment with AI, automation and emerging marketing technologies A collaborative, ambitious marketing team with the opportunity to take ownership of projects and contribute ideas Career development opportunities towards Digital Marketing Manager, Marketing Automation Manager or Marketing Operations Manager roles Salary: R35,000 – R40,000 / month

Location: Seoul, South Korea Location: Seoul, South Korea Engagement: 1 Year Contract; duration and working arrangements to be confirmed Supporting: Korea GTM / Sales About the Role We are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers. You will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems. Responsibilities CRM and Sales Cadence - Review Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields. - Coordinate updates with account owners and maintain accurate records based on confirmed information. - Prepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions. - Track partner-sourced opportunities, including stale records and ownership handoffs. Deal, Contract, and Billing Support - Check that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation. - Coordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions. - Help investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams. - Maintain practical checklists for direct and reseller transactions. Issue Tracking and Data Quality - Maintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status. - Identify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels. - Compare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation. - Confirm resolution before closing requests and document recurring issues and their solutions. Customer Follow-up and Process Improvement - Maintain account, contact, and ownership lists for product launches, customer education, and partner programs. - Prepare customer communication drafts for account team review and track follow-up completion. - Keep operational guides, request procedures, and approved templates current in Korean and English. - Use approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs. Required Qualifications - 1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability. - Practical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting. - Strong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps. - Experience coordinating requests across multiple teams and following them through to completion. - Professional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly. - Strong organizational skills, attention to detail, and sound judgment when prioritizing competing requests. - Experience handling customer and commercial information within established access and approval processes. Preferred Qualifications - Experience in B2B SaaS, cloud services, or usage-based business models. - Familiarity with reseller or channel partner operations. - Experience with quoting, electronic signature, contract management, billing, or customer support systems. - Experience working between Korea-based teams and regional or global functions. - Demonstrated use of AI tools or lightweight automation to improve operational efficiency. Collaboration and Decision-Making This role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Engineering Manager – Enterprise Data Engineering We are looking for an experienced Engineering Manager to lead a team of Enterprise Data Engineers delivering trusted, scalable and reusable data capabilities across Sony Interactive Entertainment (SIE). The role combines people leadership, technical direction, delivery ownership and operational accountability for enterprise data products, pipelines and integrations. Working with global engineering, architecture, platform, security and business teams, you will enable enterprise priorities spanning Finance, Supply Chain, IT Operations, People & Places and Sales & Operations. You will balance transformation delivery with the reliability, maintainability and continuous improvement of existing data services. Responsibilities Lead, coach and grow the engineering team · Manage performance, development, recruitment and succession; create clear goals, regular feedback and meaningful career plans. · Build a culture of ownership, inclusion, engineering discipline, collaboration and continuous learning. · Provide hands-on technical guidance when needed while delegating decisions and developing senior engineering capability. Own delivery, capacity and execution · Translate enterprise roadmaps into executable plans, milestones, dependencies and measurable outcomes; balance project commitments with run-the-business obligations. · Proactively forecast capacity and skills needs, allocate resources, manage competing priorities and identify delivery trade-offs. · Maintain clear visibility of progress, blockers and risks; escalate early with options and recommendations, and communicate confidently to leadership and stakeholders. · Drive predictable delivery through appropriate agile practices, estimation, design reviews, testing, release management and continuous improvement. Provide technical leadership for enterprise data engineering · Guide architecture and implementation of secure, scalable batch and streaming ingestion, ETL/ELT pipelines, transformations and enterprise integrations. · Champion maintainable engineering patterns across Snowflake, Databricks, Python/PySpark, SQL, dbt and relevant orchestration and integration technologies. · Ensure data models and domain-owned data products are reusable, discoverable, documented and aligned with enterprise standards. · Embed source control, peer review, automated testing, CI/CD, infrastructure-as-code where appropriate, and sound software engineering practices. Own operational quality and production readiness · Be accountable for service reliability, observability, data freshness, data quality, lineage, access controls and operational support for team-owned pipelines and products. · Establish effective monitoring, alerting, incident response, root-cause analysis, recovery procedures and reduction of recurring support effort. · Partner with platform, architecture, security and governance teams on production readiness, privacy, compliance, cost and performance optimisation. Partner across the enterprise · Work with domain and transformation leaders to understand business outcomes, shape requirements and prioritise sustainable data engineering solutions. · Coordinate dependencies with data platform, analytics, AI/ML, application and infrastructure teams to enable end-to-end delivery. · Represent the team’s architecture, products, delivery status, risks and impact in technical and executive forums. Skills and Qualifications · 3+ years of people management or engineering leadership experience, including performance management, coaching and leading delivery teams. · 8+ years of relevant software, data platform or data engineering experience, with demonstrated ownership of production-grade enterprise data solutions. · Strong understanding of data architecture, ETL/ELT, data warehousing/lakehouse patterns, dimensional modelling, data contracts and reusable data products. · Practical technical experience with SQL and Python; strong familiarity with Snowflake, Databricks and PySpark, and experience with dbt or comparable transformation frameworks. · Experience with orchestration, API/file-based integrations, cloud services (preferably AWS), Git-based development, automated testing and CI/CD. · Experience operating business-critical data pipelines, including monitoring, incident management, data quality, security and performance optimisation. · Ability to plan team capacity, manage a portfolio of priorities, resolve cross-team dependencies and provide transparent, proactive delivery reporting. · Excellent stakeholder management and communication skills across engineering, business and senior leadership; undergraduate degree or equivalent experience. Desirable Experience ·  Enterprise Finance or Supply Chain data, including SAP and planning-system integrations (such as Anaplan or Adaptive). · Data governance, metadata/lineage, master data, privacy classification and regulated or sensitive enterprise datasets. · Enabling analytics, machine learning or AI-ready data products and applying AI-assisted engineering practices responsibly. · Working with geographically distributed teams and large-scale enterprise transformation programmes. Salary: €101,000 - €151,400 Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, Billing to Cash Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.   Position Summary: Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.   Key Responsibilities: Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units. Ensure the effectiveness of the cash application process to support accurate customer statements. Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets. Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency. Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team. Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency. Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents. Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities. Partner with Treasury to provide reliable cash flow forecasts. Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close. Oversee billing validations to support invoice accuracy and timely customer delivery. Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues. Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas. Perform other duties as assigned by management to support overall team objectives.   Required Skills & Qualifications: University education in a relevant discipline; Finance or Accounting preferred. 5+ years of experience leading teams of people managers. Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Extensive expertise in Order-to-Cash processes and best practices. Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment. Strong leadership skills, including team building and motivation, transformation, and organization design. Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.   Preferred Experience: Experience in the SaaS industry and with acute and/or post-acute customers. Experience with major billing-to-cash systems and implementations. Experience working with Sales Operations, Revenue Operations, and Customer Success teams. M&A and integration experience. Experience developing reporting to measure performance. Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Abu Dhabi, UAE About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Job Responsibilities Responsible for product planning and delivery of Direct Stocks and Tokenized Stocks, covering core modules including accounts, assets, trading, market data, fund settlement, and corporate actions. Responsible for interfacing with overseas brokers, clearing houses, custodians, and tokenized stock issuers — driving API integration, business process design, system joint testing, and product launch. Design US equity trading product capabilities, including: Order types: market orders, limit orders, conditional orders, etc. Trading sessions: pre-market, regular hours, after-hours, and overnight trading Buying power, order freezes, trade settlement deductions, and unsettled funds management Market data display, NBBO, price protection, and abnormal market data fallback mechanisms Corporate actions: dividends, stock splits, reverse splits, mergers & acquisitions, and delistings Responsible for integrating Direct Stocks with the platform's existing account system, fund accounts, and trading infrastructure — designing fund flows including deposits, FX conversion, transfers, settlement, reconciliation, and withdrawal restrictions. Responsible for mStocks product mechanism design, including token issuance, subscription/redemption, minting/burning, asset custody, price pegging, liquidity, and on-chain trading workflows. Collaborate with compliance, legal, finance, risk control, engineering, and operations teams to drive product market access, investor suitability management, and risk control solutions across different countries and regions. Continuously research and produce competitive analysis and product iteration proposals. Qualifications 3+ years of experience in trading products, with background in US equities, securities trading, brokerage, tokenized stocks, or RWA products. Familiar with the Direct Stocks business model, with an understanding of the roles of brokers, introducing brokers, clearing brokers, custodians, and market makers. Proficient in core securities trading processes, including: Orders, fills, positions, and buying power T+1 settlement and unsettled cash Omnibus accounts and sub-accounts Prefunding, net settlement, and reconciliation Corporate actions and dividend tax Familiar with US equity trading sessions, order types, time-in-force (TIF), circuit breakers, NBBO, SIP market data, and price protection mechanisms. Understands the business architecture of Tokenized Stocks / mStocks, including on-chain issuance, reserve assets, subscription/redemption, liquidity management, and price pegging mechanisms. Strong systematic product design skills — able to independently deliver business process design, product architecture, state machines, exception handling, and reconciliation solutions. Strong English communication skills, capable of directly engaging with overseas brokers, vendors, and partner institutions to drive requirements and resolve issues. Detail-oriented regarding trading mechanics and fund security, with strong cross-functional coordination and complex project management capabilities. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Remote, Germany GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Regional Director, Sales for Germany, you’ll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab’s AI-powered DevSecOps platform. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you’ll hire and develop top talent, set clear territory and industry strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals in this market. In your first year, you’ll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment. Responsibilities Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements Requirements Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.) Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others Alignment with GitLab’s values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Regional Director - Public Sector, UK/I As a Regional Director, UK/I Public Sector in GitLab's EMEA Sales team, you'll lead a regional Public Sector sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region. Some examples of our projects: Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals Building strong relationships with key decision-makers across Public Sector accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value What you'll do Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization Develops and executes strategies focused on expanding the client base within the territory Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships. Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success. Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches. Prepares forecasts, territory/industry management, and growth plans Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing Establishes and reports on metrics to measure team performance; correct deficiencies where necessary Ensures that the sales plan is aligned with and supports the corporate revenue goal Invests time weekly to build and engage a pipeline of top talent for potential future hires Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment. Hires, coaches and develops top talent into the team Drives a high performing sales organisation Leads by example whilst being a role model for the team Empowers individuals to grow their own business What you'll bring Demonstrated progressive experience in field sales, operations and leadership Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM). Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts. Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology. Strong solution selling experience and experience elevating the team to be solution sellers Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.) Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload Strong relationship building and negotiation skills Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others You share our values, and work in accordance with those values. Leadership at GitLab Ability to use GitLab About the team The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for an experienced Transportation Logistics Specialist to manage the full scope of IT hardware logistics across Europe and beyond — including racks, servers, and other data center equipment. The role covers domestic European transport between our warehouses and data center sites, inbound international freight from suppliers in Taiwan and other origins into Europe, outbound shipments from Europe as required, and logistics to and from Israel. You will also be responsible for RMA/RMS shipments and ensuring smooth, timely delivery of hardware across all lanes. This is a hands- on, operationally focused role requiring strong attention to detail, excellent vendor management skills, and the ability to work cross-functionally in a fast-paced, global environment. Key Responsibilities Logistics Operations • Manage end-to-end transport of IT hardware — rack systems, servers, and other data center equipment — across all lanes: domestic European moves, inbound international shipments (primarily from Taiwan-based suppliers), outbound from Europe as required, and shipments to and from Israel. • Coordinate inbound freight scheduling for both domestic and international shipments, including air freight from Taiwan and other origins, managing carrier and freight forwarder selection and delivery execution to ensure on-time, damage-free arrival at European sites. • Handle all RMA and RMS shipments, including coordination with vendors, carriers, and internal teams to ensure accurate and timely processing. • Manage equipment transfers between company warehouses and data center facilities across Europe, optimising routes and minimising handling risk. • Maintain full visibility over active shipments across all lanes and proactively resolve transit issues, delays, or exceptions. • Develop contingency plans and alternative routing strategies to ensure business continuity. • Manage time-critical air freight shipments where required, including carrier selection, booking, and end-to-end tracking to ensure expedited delivery of hardware. Coordination & Documentation • Coordinate closely with data center operations teams to support staging, buffering, and just-in- time hardware deployment. • Maintain accurate in-transit inventory records and ensure proper chain-of-custody documentation for all shipments. • Manage all shipment-related documentation in relevant systems (Jira, TMS, or equivalent), ensuring records are complete, accurate, and audit-ready. • Manage customs documentation and clearance processes for all cross-border shipments, including inbound from Taiwan, transfers within Europe, and shipments to and from Israel. • Process and reconcile logistics invoices; manage payments for transportation operations, including ZIP payments to the appropriate vendors and partners. • Work with the security team to establish and maintain secure shipment protocols and ensure compliance with physical security requirements. Compliance & Quality • Ensure all shipments comply with applicable regulations — including EU transport and customs requirements for domestic European moves, EU import/export regulations for international freight, and relevant cross-border trade compliance requirements for shipments involving Israel. • Manage VAT, duties, and customs declarations for inbound and outbound international shipments in line with EU regulations. • Maintain audit-ready documentation for all logistics activities, supporting internal (SOX) and external compliance requirements. • Establish and enforce SLAs and KPIs with freight carriers, forwarders, and 3PL partners; drive accountability through regular performance reviews. • Identify and escalate compliance gaps or process deviations, implementing corrective actions as needed. Cross-Functional Collaboration • Partner with hardware engineering, procurement, finance, and data center operations to align logistics execution with deployment timelines and business priorities. • Collaborate with OEM suppliers (e.g., Giga, ASUS), primarily based in Taiwan, to coordinate international shipping windows, batch tracking, customs documentation, and inbound scheduling into European facilities. • Coordinate with teams and partners in Israel to manage inbound and outbound shipments, ensuring compliance with applicable import/export requirements. • Act as the primary escalation point for European transport-related issues across internal teams and external partners. • Drive continuous improvement initiatives through KPI tracking, root cause analysis, and process standardisation. Planning & Cost Management • Forecast transportation demand based on data center expansion plans, hardware deployment schedules, and capacity needs across European and international lanes. • Identify cost optimisation opportunities through carrier consolidation, routing improvements, and smarter scheduling. • Track and report on logistics costs across all lanes, flagging variances and recommending corrective actions. • Support data-driven decision-making through regular reporting, dashboards, and operational analytics. Requirements • 5+ years of experience in transportation, freight, or logistics management — ideally within technology, data center, or hardware supply chain environments. • Proven experience managing both domestic European and international freight operations, including LTL/FTL, and air freight shipments, carrier and forwarder relationships, and 3PL coordination. • Solid understanding of EU customs regulations, import/export procedures, and cross-border trade compliance within Europe and with non-EU countries. • Experience managing shipments to or from Israel is an advantage; familiarity with relevant customs and trade compliance requirements is a plus. • Hands-on experience with RMA/RMS shipment processes and reverse logistics flows. • Familiarity with TMS platforms, Jira, or similar systems used for shipment tracking and documentation. • Experience managing large, heavy, or high-value freight (server racks, IT infrastructure equipment) is strongly preferred. • Excellent organisational and documentation skills with a high standard for accuracy and completeness. • Strong communication and stakeholder management skills; ability to work cross-functionally across technical and non-technical teams in an international environment. • Self-starter mindset with the ability to operate independently in a remote environment. • Based in Europe; Amsterdam preferred, other EU locations considered. Must be eligible to work in the EU. • Fluency in English required; additional European languages are an advantage. Nice to Have • Experience in a hyperscaler, cloud provider, or large-scale data center build-out environment. • Experience with Asia-Pacific supply chains, particularly Taiwan-to-Europe freight lanes, including familiarity with customs brokerage, import duties, and trade compliance. • Background in supply chain analytics, reporting, or continuous improvement methodologies. • Familiarity with physical security protocols for high-value hardware shipments. • Experience working in or with logistics operations in the Netherlands, Germany, or other major Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Abu Dhabi, UAE About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role We are looking for an experienced User Reach & Lifecycle professional with a strong background in the crypto industry, exceptional data-driven thinking, and proven leadership capabilities. This is a leadership pipeline position . The successful candidate will initially take ownership of key business initiatives, with the opportunity to progressively assume team leadership responsibilities based on performance and demonstrated capabilities. The ideal candidate should have a deep understanding of crypto user behavior, trading products, and market dynamics, with the ability to drive the evolution of user engagement toward data-driven personalization, intelligent recommendations, and automated reach . Key Responsibilities User Lifecycle Management Develop systematic lifecycle engagement strategies covering registration, KYC, first deposit/trade, activation, retention, churn prevention, and reactivation. Segment users based on behavioral data, trading activity, asset holdings, and product preferences to deliver targeted engagement strategies. Optimize lifecycle conversion funnels to improve trading activity, retention, reactivation, and long-term user value. Personalization & Intelligent Recommendations Design personalized engagement strategies and recommendation logic based on user behavior, interests, lifecycle stages, and real-time context. Collaborate with Product, Data, and Algorithm teams to develop and implement user profiling, recommendation rules, and intelligent decision-making capabilities. Establish recommendation prioritization, user-content matching, and performance evaluation mechanisms to improve relevance and conversion. Market & Trading Scenario Engagement Develop systematic market-triggered engagement strategies based on price movements, market trends, asset holdings, watchlists, and trading preferences. Build real-time or near-real-time engagement triggers and optimize message relevance, timing, and frequency. Improve the alignment between market insights and user interests to drive trading engagement and conversion. Automated Reach & Engagement Develop intelligent and automated engagement strategies across Push, Email, Inbox, In-App, Banner, Popup, and other owned channels. Design automated engagement scenarios and trigger logic based on user lifecycle stages, behavioral signals, and market events. Establish cross-channel prioritization, frequency capping, suppression rules, and channel orchestration to improve efficiency and user experience. Drive the implementation and scaling of automated engagement capabilities while reducing manual operations. Data Analytics & Business Growth Establish key performance metrics for user engagement and lifecycle management, leveraging funnel analysis, user segmentation, cohort analysis, and A/B testing. Evaluate engagement effectiveness and incremental business impact to continuously optimize strategies. Drive measurable improvements in user activation, trading conversion, retention, and reactivation. Project Leadership & Team Management Lead complex cross-functional initiatives involving Product, Data, Algorithm, Engineering, and business teams, ensuring successful execution and measurable outcomes. Develop clear project roadmaps, priorities, and milestones while proactively resolving execution challenges. Demonstrate strong people management and talent development capabilities, with the potential to take on broader team leadership responsibilities. Requirements 5+ years of relevant experience in crypto exchanges , with a deep understanding of exchange products, business models, and user lifecycles. Proven experience in personalization, recommendation systems, intelligent CRM , or algorithm-driven growth projects , with the ability to design and implement effective engagement strategies. Exceptional data sense and analytical thinking , with strong capabilities in user behavior analysis, segmentation, conversion funnels, and experimentation. Strong understanding of crypto trading behaviors, asset preferences, market sensitivity, and core trading products, including Spot and Derivatives. Hands-on experience building automated engagement or lifecycle management frameworks, with a track record of scaling operational strategies. Previous people management experience , including goal setting, team development, and cross-functional collaboration. Strong project ownership and execution capabilities , with a proven track record of driving complex initiatives from 0 to 1 and delivering measurable business results. Highly ambitious, resilient, results-oriented, and accountable , with the ability to thrive in a fast-paced, high-pressure environment. Fluent in both English and Chinese as working languages , and willing to be based in Abu Dhabi, UAE. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: London, England, United Kingdom Why Cast AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn’t work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We’re headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we’re just getting started. Join us as we build the future of autonomous infrastructure. About the role This is an opportunity to build a partnership ecosystem around a solution that every business needs - automated cloud native management. During the current recessionary and inflationary environment, companies are frantically looking for ways to reduce expenses. Few expenses are more burdensome than cloud costs. Cast AI has the perfect software solution, cutting clients' cloud bills in half or more. We are looking for a Partner Account Manager who is willing to turn the world upside down to make Cast AI the default cloud automation solution. With an objective, ROI-driven sale and a straightforward integration, Cast AI is the perfect opportunity for the right candidate to take a lifestyle-changing, rewarding, and exciting opportunity and help us build our partnership landscape. This role is primarily focused on EMEA North,with room to  expand into Central, with room to grow into wider EMEA over time. You'll be building the partner ecosystem for the region almost from the ground up - while the team and relationships already exist, this is very much a hunter role, focused on creating new go-to-market motion through the right partners. Requirements: Based in London, UK Strong existing relationships with regional Cloud/DevOps/Reseller partners Minimum 5 years partnerships experience Background at a digital-native company, startup, or ISV - someone who has seen a partner ecosystem being built and wants to build one themselves, rather than someone coming from a large enterprise environment Experience selling to DevOps/Engineering personas Familiarity with cloud platforms (AWS, GCP, Azure) Hunger for a fast-moving, agile, and scaling work environment Hard-working, independent, and self-driven work ethic - open to learning and feedback, yet reliable and independent in execution Team player, natural & relationship-first collaborator Willingness and ability to build a partner ecosystem from the bottom up Love of process, sales, wins, and challenges - driven by overcoming obstacles Excellent presentation skills and ability to create engagement in a meeting Responsibilities: Building, almost from the bottom up, our partner and reseller ecosystem across all partner types Creating partnerships with companies such as resellers, MSPs, and DevOps consultancies Driving toward a regional, active, working, and scaling pipeline of partner-sourced opportunities that impacts company-wide revenue results Collaborating across every part of the company - sales and SE teams, marketing and events, R&D and product, finance and legal What’s in it for you? Competitive salary Flexible, remote-first global environment Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology Equity options Learning budget for professional and personal development, including access to international conferences and courses Team-building budget and company events to connect with your colleagues Equipment budget to ensure you have everything you need Extra days off to help maintain a healthy work-life balance Potential for personal growth and promotion as the company grows and success drives more hiring and more opportunities Hiring process Screening call with Recruiter Hiring Manager interview 1-2 additional interviews based on the role Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit.

Location: Sofia, Bulgaria Workplace: fully About the Client Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management. Role Overview Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business. Key Responsibilities Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates. Assess the impact of scheme changes and coordinate implementation with internal stakeholders. Support scheme integrations, certifications, testing, and the introduction of new programs or services. Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports. Coordinate responses to card scheme requests, inquiries, and investigations. Keep internal registers, trackers, and operational records accurate and up to date. Maintain knowledge bases, Confluence pages, and process documentation. Give internal teams guidance on scheme requirements and best practices. Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements. Improve processes and operational efficiency across the card business. Requirements At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme. Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work. Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations. Experience using Visa Online, Mastercard Connect, or other scheme portals and tools. Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes. Ability to manage multiple priorities and work independently in a fast-paced environment. Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus. A background in payments or regulated financial services is a plus. Strong written and verbal communication skills for working with international stakeholders. Languages: English Experience in fintech Key Soft Skills Strong analytical and problem-solving skills to investigate complex operational matters. Excellent attention to detail and organizational skills. Ability to manage multiple priorities and work independently in a fast-paced environment. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: London, United Kingdom Workplace: fully About the Client Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management. Role Overview Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business. Key Responsibilities Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates. Assess the impact of scheme changes and coordinate implementation with internal stakeholders. Support scheme integrations, certifications, testing, and the introduction of new programs or services. Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports. Coordinate responses to card scheme requests, inquiries, and investigations. Keep internal registers, trackers, and operational records accurate and up to date. Maintain knowledge bases, Confluence pages, and process documentation. Give internal teams guidance on scheme requirements and best practices. Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements. Improve processes and operational efficiency across the card business. Requirements At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme. Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work. Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations. Experience using Visa Online, Mastercard Connect, or other scheme portals and tools. Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes. Ability to manage multiple priorities and work independently in a fast-paced environment. Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus. A background in payments or regulated financial services is a plus. Strong written and verbal communication skills for working with international stakeholders. Languages: English Experience in fintech Key Soft Skills Strong analytical and problem-solving skills to investigate complex operational matters. Excellent attention to detail and organizational skills. Ability to manage multiple priorities and work independently in a fast-paced environment. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Lithuania Workplace: fully About the Client Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management. Role Overview Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business. Key Responsibilities Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates. Assess the impact of scheme changes and coordinate implementation with internal stakeholders. Support scheme integrations, certifications, testing, and the introduction of new programs or services. Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports. Coordinate responses to card scheme requests, inquiries, and investigations. Keep internal registers, trackers, and operational records accurate and up to date. Maintain knowledge bases, Confluence pages, and process documentation. Give internal teams guidance on scheme requirements and best practices. Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements. Improve processes and operational efficiency across the card business. Requirements At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme. Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work. Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations. Experience using Visa Online, Mastercard Connect, or other scheme portals and tools. Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes. Ability to manage multiple priorities and work independently in a fast-paced environment. Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus. A background in payments or regulated financial services is a plus. Strong written and verbal communication skills for working with international stakeholders. Languages: English Experience in fintech Key Soft Skills Strong analytical and problem-solving skills to investigate complex operational matters. Excellent attention to detail and organizational skills. Ability to manage multiple priorities and work independently in a fast-paced environment. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Cyprus Workplace: fully About the Client Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management. Role Overview Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business. Key Responsibilities Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates. Assess the impact of scheme changes and coordinate implementation with internal stakeholders. Support scheme integrations, certifications, testing, and the introduction of new programs or services. Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports. Coordinate responses to card scheme requests, inquiries, and investigations. Keep internal registers, trackers, and operational records accurate and up to date. Maintain knowledge bases, Confluence pages, and process documentation. Give internal teams guidance on scheme requirements and best practices. Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements. Improve processes and operational efficiency across the card business. Requirements At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme. Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work. Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations. Experience using Visa Online, Mastercard Connect, or other scheme portals and tools. Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes. Ability to manage multiple priorities and work independently in a fast-paced environment. Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus. A background in payments or regulated financial services is a plus. Strong written and verbal communication skills for working with international stakeholders. Languages: English Experience in fintech Key Soft Skills Strong analytical and problem-solving skills to investigate complex operational matters. Excellent attention to detail and organizational skills. Ability to manage multiple priorities and work independently in a fast-paced environment. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Estonia Workplace: fully About the Client Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management. Role Overview Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business. Key Responsibilities Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates. Assess the impact of scheme changes and coordinate implementation with internal stakeholders. Support scheme integrations, certifications, testing, and the introduction of new programs or services. Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports. Coordinate responses to card scheme requests, inquiries, and investigations. Keep internal registers, trackers, and operational records accurate and up to date. Maintain knowledge bases, Confluence pages, and process documentation. Give internal teams guidance on scheme requirements and best practices. Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements. Improve processes and operational efficiency across the card business. Requirements At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme. Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work. Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations. Experience using Visa Online, Mastercard Connect, or other scheme portals and tools. Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes. Ability to manage multiple priorities and work independently in a fast-paced environment. Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus. A background in payments or regulated financial services is a plus. Strong written and verbal communication skills for working with international stakeholders. Languages: English Experience in fintech Key Soft Skills Strong analytical and problem-solving skills to investigate complex operational matters. Excellent attention to detail and organizational skills. Ability to manage multiple priorities and work independently in a fast-paced environment. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Own the end-to-end App user experience, driving improvements in product distribution efficiency and user journey fluency Establish App-wide product experience standards and design guidelines to ensure consistency across touchpoints Lead user-facing design for innovative products (e.g., AI-powered trading), exploring new approaches to improve trading retention Define user segmentation and conversion strategies for trading products to increase transaction frequency and depth Own the localization strategy for European markets — ensure product flows, copy, visuals, and UX patterns are adapted for key EU markets (e.g., DACH, France, Benelux, Nordics, Southern Europe, CEE), accounting for cultural nuances, local user behavior, and regional regulatory requirements (MiCA, local AML frameworks) Drive regional activation & conversion optimization — identify market-specific friction points in the European user journey and tailor onboarding, KYC flows, nudges, and feature presentation to local user expectations and compliance requirements Requirements 5+ years of user-facing product experience; trading platform or fintech background preferred Proven ability to take innovative products from 0 to 1 with hands-on execution Platform-level product thinking — able to build frameworks and standards that scale team output Experience with user segmentation and conversion funnel optimization; data-informed decision making Strong cross-functional communication skills; able to drive results independently in complex orgs Experience managing localization for multi-market European products — understanding of i18n workflows, vendor management, and how to balance a global product with local relevance across fragmented European markets Deep familiarity with European user behavior and market nuances — understanding of how product expectations, payment preferences, trust signals, and communication styles differ across Western, Northern, Southern, and Central/Eastern Europe Awareness of European regulatory landscape — working knowledge of MiCA, GDPR, and how compliance shapes the user experience (KYC/KYB flows, risk disclosures, marketing restrictions) Bilingual in English and Mandarin would be preferred Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE JOB Mistral builds AI systems that enterprises run on their own terms, in finance, manufacturing, defense, healthcare, and the public sector. The Solution organization turns customers' hardest problems into AI they own, run, and scale on Mistral. It is one of the fastest-growing functions in the company: 650 people by end of 2026, across EMEA, the US, and Asia-Pacific, delivering measurable business outcomes for enterprise customers worldwide. The Solution organization includes Deployment Strategists, Applied AI Engineers, Infrastructure Solution Architects, and Applied Scientists. They work with enterprise customers from pre-sales through implementation and deliver AI systems that produce measurable business outcomes. Solution Operations is the function that makes this scale. It runs staffing and capacity planning across regions, the go-to-market motion by industry vertical and capability, delivery processes and tooling, the data behind our decisions, and value and customer-success measurement, with hubs in Europe, North America, and Asia-Pacific. We are hiring a Head of Solution Operations. We are looking for an entrepreneurial COO or a former Forward Deployed Engineer with years of experience. This is a build-the-1-to-10 role: you will take a young, fast-growing function and turn it into the operating system that lets Solution scale from hundreds to thousands of people without losing what makes it work. You will lead a team of program leads and regional operators across three continents, and work as a business partner to Solutions leadership. WHAT YOU WILL DO - Own the Solution operating system end to end. One process from pre-sales to post-sales, a single source of truth for people, projects, and opportunities, the Solution tooling stack, and safety, security, and compliance built into how the team works. - Industrialize what already works. Turn delivery and vertical playbooks, staffing frameworks, and the value and ROI methodology into reusable assets the whole team runs on, and drive their adoption in every geography. - Build the global operating model. Keep core operations centralized while ensuring real adoption and the right local adaptation across EMEA, the US, and Asia-Pacific, with full-stack regional operators on the ground. - Staff demanding customer engagements. Own capacity planning and forecasting, skills-to-project matching, time-to-staff, utilization, and bench health across all geographies. - Make customer success measurable. Stand up delivery-outcome measurement and customer-satisfaction systems, and run the feedback loop that turns field learnings into product requirements and reusable IP. - Make AI-native operations the default. Build internal tools, agents, and automations that remove manual work from planning, staffing, reporting, and delivery follow-ups, starting with your own team. - Lead and grow the team. Hire, mentor, and develop program leads and regional operators, raise the technical bar of the function, and build the hiring plan for its next phase. - Partner across functions. Work daily with Solution leadership, regional Sales leadership, Product and Engineering, RevOps, and Talent Acquisition, and bring executive judgment on where to invest, slow down, or say no. HOW WE WORK IN SOLUTION - We care about people and outputs. What matters is what you ship. - The best idea wins, whether it comes from a principal engineer or someone in their first week. - Always ask why. The best solutions come from deep understanding, not copying what worked before. - We say what we mean. Feedback is direct and given because we care. No politics. Low ego, high standards. - We embrace an unstructured environment and find joy in it. ABOUT YOU Whatever your path, you bring: - Extensive leadership experience, with demonstrated impact building and leading teams or functions in a fast-scaling environment. - A track record of industrializing something handcrafted but working: processes, systems, and teams that scaled an order of magnitude without losing what made them work. - The ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. You are hands-on and biased toward action. - Data-driven and AI-fluent: you build the internal tools, automations, dashboards, and AI workflows you rely on. - Global operating range: you work naturally across geographies and cultures, with the executive presence to hold a room with C-level stakeholders and the credibility to challenge senior leaders. - Stakeholder management: you align competing priorities and drive decisions without formal authority. - Fluent in English; additional languages are a plus. IDEALLY - Experience in enterprise software, AI, or deep-tech delivery, or top-tier strategy consulting on complex technical transformations. - Experience operating at global scale across EMEA, the US, and Asia-Pacific. - Hands-on experience building AI-native operations: automating workflows with LLMs and agents rather than prompting a chatbot. - MBA or advanced degree preferred. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.