Location: San Francisco; Palo Alto
Workplace: Hybrid
ABOUT THE ROLE
We're hiring software engineers for the Model Behavior team to help shape how Perplexity’s AI products behave: the style of their responses, and the way they use tools, skills, and memory. The team designs prompt and context engineering strategies to deliver high-quality user experiences across multiple domains and models.
The ideal candidate for this role has a strong software engineering background, and an analytical, experiment-driven approach to solving challenging problems. You’ll work on context and prompt engineering to shape model behavior and style, and to guide how models use tools, skills, and memory across our products.
WHAT YOU'LL DO
- Context Engineering: Design, test, and optimize the prompts, skills, tools, and memory that shape Perplexity responses across products, features, and use cases. Build self-improvement loops to steer the prompt, improve tool/skill use, and improve the ability to draw on memory.
- Model Releases: Help experiment with and release new models.
- Research & Analysis: Identify inconsistencies and failure modes in model outputs through well-designed research projects, for both internal and production systems.
- Knowledge Sharing: Help engineers across teams build intuition for prompt design and context engineering best practices.
- Staying Current: Track the latest prompting, context engineering, and alignment techniques from industry and academia, and bring the best ideas back to the team.
WHAT WE'RE LOOKING FOR
REQUIRED
- 2 to 10+ years of experience in software engineering or research.
- Strong background in software engineering fundamentals, and a technical understanding of LLM-driven and agentic systems.
- Experience shaping LLM behavior through prompts, tool and skill design, or memory systems.
- Strong written and verbal communication skills, particularly in explaining complex concepts to diverse stakeholders.
NICE TO HAVE
- Recent experience working on modern LLM-driven products.
- Experience working across teams or with external partners.
- Experience designing evaluations or benchmarks for AI systems.
Location: San Francisco; Palo Alto
Workplace: Hybrid
ABOUT THE ROLE
We're hiring software engineers for the Model Behavior team to help shape how Perplexity’s AI products behave: the style of their responses, and the way they use tools, skills, and memory. The team designs prompt and context engineering strategies to deliver high-quality user experiences across multiple domains and models.
The ideal candidate for this role has a strong software engineering background, and an analytical, experiment-driven approach to solving challenging problems. You’ll work on context and prompt engineering to shape model behavior and style, and to guide how models use tools, skills, and memory across our products.
WHAT YOU'LL DO
- Context Engineering: Design, test, and optimize the prompts, skills, tools, and memory that shape Perplexity responses across products, features, and use cases. Build self-improvement loops to steer the prompt, improve tool/skill use, and improve the ability to draw on memory.
- Model Releases: Help experiment with and release new models.
- Research & Analysis: Identify inconsistencies and failure modes in model outputs through well-designed research projects, for both internal and production systems.
- Knowledge Sharing: Help engineers across teams build intuition for prompt design and context engineering best practices.
- Staying Current: Track the latest prompting, context engineering, and alignment techniques from industry and academia, and bring the best ideas back to the team.
WHAT WE'RE LOOKING FOR
REQUIRED
- 2 to 10+ years of experience in software engineering or research.
- Strong background in software engineering fundamentals, and a technical understanding of LLM-driven and agentic systems.
- Experience shaping LLM behavior through prompts, tool and skill design, or memory systems.
- Strong written and verbal communication skills, particularly in explaining complex concepts to diverse stakeholders.
NICE TO HAVE
- Recent experience working on modern LLM-driven products.
- Experience working across teams or with external partners.
- Experience designing evaluations or benchmarks for AI systems.
Location: Remote, United Kingdom, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
A Solutions Architect is a senior pre-sales technical leader who partners with sales, customers, partners, and internal stakeholders to shape technical strategy, design strong dbt-centered solutions, and convert technical progress into predictable commercial outcomes. The role includes the full Senior Solutions Architect foundation and adds broader scope, deeper architectural leadership, stronger influence across complex accounts, and greater contribution to reusable patterns, enablement, and field standards.
This role is well suited to someone who enjoys creating opportunities as much as closing them. You’ll play a hands-on role in outbound prospecting, shaping your own pipeline and guiding customers through thoughtful, consultative sales conversations. This is a high-ownership role with significant autonomy and responsibility from day one.
What you'll do:
Lead technical discovery to understand business drivers, technical context, constraints, decision process, and success criteria.
Run product demonstrations, workshops, evaluations, and proof-oriented engagements that map dbt capabilities to real customer problems.
Design pragmatic solution architectures spanning dbt, warehouses, orchestration, BI, governance, and adjacent ecosystem tooling.
Partner closely with account teams on qualification, technical win criteria, risks, next steps, and forecast accuracy.
Act as a trusted technical advisor for analytics engineers, data engineers, architects, and technical decision-makers.
Communicate complex topics clearly in both written and verbal form, adapting depth and framing to the audience.
Support customer adoption and expansion by connecting technical outcomes to additional use cases and long-term platform value.
Model dbt values through professionalism, curiosity, accountability, collaboration, and a growth mindset.
Skills we're looking for:
A strong candidate for this role will typically bring:
Experience in pre-sales, solutions architecture, sales engineering, or a comparable customer-facing technical role.
Strong understanding of dbt, analytics engineering, SQL, data transformation, and modern cloud data platforms.
Ability to lead technical strategy in complex enterprise opportunities with multiple stakeholders and moving parts.
Comfort navigating ambiguity, balancing short-term deal support with long-term architectural quality, and operating in a fast-changing environment.
Evidence of mentoring, force-multiplying peers, or creating assets and practices that improve team effectiveness.
Strong executive communication, technical storytelling, and written documentation skills.
#LI-DJ2
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY
About Us:
EvolutionIQ builds AI that helps insurance claims teams handle claims more accurately, fairly, and efficiently, so more people impacted by injury or illness can get back to their lives with dignity and stability. As part of CCC Intelligent Solutions (NASDAQ: CCC), we pair AI-native product development with something almost no one else in this market has: 40 years of proprietary data and deep relationships with the largest, most complex carriers in the world. It's a rare combination, and it's what lets us build products others can't.
Our people come first, and we think it shows. We've been named one of
Inc.'s Best Workplaces
three years running, plus Built In's Best Places to Work in 2025 and 2026.
About the Role:
We are hiring a Senior Product Manager to help build the next generation of AI-first products for our Short Term Disability product line. You'll own features and initiatives on the STD modules and help execute an ambitious multi-year roadmap delivering next-generation workflows, synthesis, insights, and decision guidance technologies to our disability carrier customers.
While no two days are the same, on any given day you can expect to:
Work closely with data-science partners to quantify value and identify product opportunities
Drive the roadmap and execution for AI-first products
Build and ship AI-first products that guide and augment human decision-making in STD claims
Work directly with stakeholders at major insurance carriers to uncover problems, test product concepts, and drive business outcomes
Get early product concepts in front of customers and use their reactions to make real decisions about what to build next
Partner with customer success, sales, and product marketing to support go-to-market strategy for new capabilities
Write code and build working prototypes alongside your engineers, using AI coding tools as a core part of how you work
Define clear value propositions, adoption hypotheses, and kill criteria for your work, and have the discipline to walk away from work that isn't landing
Contribute to the strategic direction of STD products broadly
What You'll Achieve with Us
Take product concepts from a blank page to working prototypes in front of the largest insurance carriers in the world
Shape the future of how disability claims are handled by building AI-first products that change what's possible for claims organizations
Work across a uniquely broad product surface — from modernizing established, revenue-generating products to launching entirely new AI-first product lines
Develop deep expertise in a massive, complex industry where AI is about to reshape decades of established practice
Work at the intersection of a market-leading enterprise with unmatched data and carrier relationships and an AI-native team that ships like a startup
About You
You are a seasoned Product professional who has built something from nothing at least once, ideally at a company where velocity and scrappiness were the norm. You think about products in terms of the economic and workflow problems they solve for a specific buyer, and you can carry that framing from early exploration through a compelling prototype.
You have gone deep in at least one complex, regulated vertical (fintech, healthtech, legaltech, HCM, or similar) and can speak specifically about how you built that understanding. We care less about which vertical and more about evidence that you know how to learn a complex domain quickly and turn that knowledge into good product decisions.
You are technical enough to contribute directly to working software. On a small team, there is no room for someone who shapes strategy and hands a spec to engineering. You build alongside your engineers using AI coding tools.
You have been a product leader on at least one product where AI was core to the value proposition, and you use AI tools daily in your actual work, not as a novelty, but as part of how you operate.
You are comfortable working with multiple disciplines across multiple teams. You'll be leading initiatives across product, engineering, data science, and CS. You're energized by that breadth rather than needing a single, fixed lane.
You have real discipline around killing work that isn't working. The intellectual honesty required to walk away from something you've built and care about, because the customer signal says no, is rarer than it sounds.
Key Competencies
0-to-1 product building.
You have taken a product from concept through market validation and can point to specific decisions you made along the way.
Domain learning velocity.
You can go deep in a new industry quickly, distinguish essential complexity from accumulated habit, and turn domain knowledge into product insight.
Technical contribution.
You can prototype, build, and ship alongside engineers, working in AI coding environments and making direct technical contributions to the products you own.
Commercial instinct.
You are comfortable in front of enterprise buyers, can construct a compelling value proposition and ROI case, and work well alongside sales and revenue teams.
AI fluency.
You have practical, hands-on experience building AI-first products and a realistic sense of current capabilities and limitations.
Experimentation discipline.
You define hypotheses, set kill criteria, test ideas with real customers, and make clear-eyed decisions about what to continue and what to stop.
Experience:
4+ years of product management experience in enterprise software or high-production SaaS environment (Senior or Lead will be determined based on experience)
At least one 0-to-1 product build, ideally in a startup or high-velocity environment
Deep experience in at least one complex, regulated vertical
Demonstrated experience building and shipping AI-driven products
Track record of working directly with enterprise customers and senior stakeholders to validate product direction
Comfort operating in ambiguity, with a bias toward action and learning over extensive upfront planning
Experience delivering results in a sales/GTM context, communicating effectively across stakeholders from end users to C-level executives
Work-life, Culture & Perks:
Compensation:
The base salary range is up to
$220K
, with flexibility depending on a candidate's background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well as opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Workplace: remote
Requirements
Experience specifically in pre-sales / solution consulting for Business Central - 3+ years in a role where the primary function was pre-sales, not implementation. Candidates with a purely implementation background and no pre-sales track are not a fit
A demonstrable track record of demos and involvement in won bids: the candidate can name specific deals, their role and the outcome
Strong command of BC across the core modules (finance, sales/purchasing, inventory; manufacturing at least at an overview level)
Ability to run discovery and translate a client's business pain into a solution, not a feature list
English C1+ - demos, workshops and bid work for UK/Western clients are conducted in English
A clear sense of how to move from requirements to scope size and boundaries
Nice to have
Experience with F&SCM/F&O - honest BC vs F&O positioning is part of the job
Knowledge of the BC ISV ecosystem (Hubdrive, SOFT4Lessee, EDI connectors, etc.)
Industry specialisation: manufacturing, distribution, professional services
Experience responding to formal tenders / public sector
BC certifications (MB-800 and functional)
Responsibilities
Scenario-based BC demos tailored to a specific prospect's processes and industry (not generic interface walkthroughs)
Discovery and scoping workshops with prospects at the qualification stage
Gathering and structuring requirements at bid stage; fit-gap at proposal level
Effort and scope-boundary estimation (rough-order / T-shirt) together with delivery
The functional part of RFP / RFI / tender responses
High-level solution architecture: BC plus ISV selection against requirements (HR, leasing, EDI, banking, etc.)
Supporting BDMs in deal qualification and defending the proposal to the client
Building and maintaining demo environments and reusable demo assets
Competitive positioning of BC against SAP B1, NetSuite, Sage and other BC partners
Articulating the business case / ROI in the client's terms
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
English courses online
Corporate parties and events for employees and their children
Gym membership compensation, corporate sport competitions (cybersport included)
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Alexia
hh@itransition.com
Location: Boston
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our Boston office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Requirements:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Mexico City
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our Mexico City office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Requirements:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Infrastructure Acquisition Group
The Infrastructure Acquisition Group secures the land, power, and data center capacity that enables the Nebius AI Cloud. We identify where Nebius should grow next, structure the commercial agreements that make that growth possible, and partner across engineering, energy, finance, legal, and development to bring new AI infrastructure online.
We're a small, founding team building this function from the ground up across the Americas, leading the acquisition of colocation, build-to-suit, powered land, and other strategic infrastructure opportunities as one of the world's fastest-growing AI cloud platforms scales.
Examples of Problems We're Solving
Validate electrical feasibility before commercial commitment.
A site or agreement is only as good as its ability to support the power capacity and distribution infrastructure required to run it. You'll lead electrical due diligence, utility interconnection analysis, and equipment feasibility review to inform Go / No-Go decisions before deals close.
Keep electrical design decisions ahead of development.
Coordinate with Site Selection, Development, Engineering, and Delivery so power distribution topology, redundancy strategy, and equipment assumptions are validated early enough to protect schedule and budget once construction begins.
Build a repeatable technical evaluation program.
Help establish the standards, design criteria, and technical readiness gates that will support electrical engineering review across every AI infrastructure acquisition in the Americas.
About the Role
As an Electrical Engineer, you'll provide the technical electrical engineering perspective across the acquisition and development lifecycle — from initial site and deal evaluation through construction readiness. Working within the Infrastructure Acquisition Group, you'll partner with Site Selection, Technical Due Diligence, Development, Energy, Finance, and Delivery to ensure every project's power distribution, utility interconnection, and equipment assumptions are technically sound before they move forward.
This is a build-phase role on a build-phase team. Many of the technical evaluation standards, design criteria, and readiness gates you'll use are still being written — in some cases, you'll help write them. We're looking for someone who can independently assess complex electrical infrastructure while helping build the systems that make every future evaluation faster, more predictable, and more scalable.
What You'll Own
Lead electrical engineering evaluation of prospective sites, colocation capacity, and build-to-suit opportunities.
Own technical assumptions for power distribution topology, capacity, and equipment strategy feeding the pre-construction risk register.
Assess utility interconnection, on-site generation, and redundancy strategies (N, N+1, 2N) against site conditions and load requirements.
Recommend Go / No-Go input on electrical feasibility as projects advance through key development milestones.
Deliver technically validated electrical scope to the Delivery organization with complete documentation and minimized risk.
Technical Due Diligence & Feasibility
Lead electrical due diligence on prospective sites, existing facilities, and colocation capacity under evaluation.
Evaluate utility capacity, interconnection queue position, substation requirements, and on-site generation/UPS strategy against projected IT load.
Assess electrical equipment availability, lead times (transformers, switchgear, generators), and vendor constraints that could affect schedule or capex.
Ensure electrical assumptions are fully integrated into project budgets, capacity models, and schedules.
Design & Equipment Strategy
Partner with Engineering to define power distribution topology and redundancy strategy appropriate to each site and deal structure.
Evaluate EPMS/BMS controls integration and electrical system commissioning requirements early in the acquisition process.
Provide technical input on switchgear, UPS, and generator selection, redundancy strategy, and capex trade-offs across candidate sites.
Ensure electrical design intent is preserved as deals move from negotiation into development.
Construction Readiness
Establish electrical technical readiness criteria as part of project handoff standards.
Verify electrical design assumptions, equipment specifications, and capacity commitments are complete before turnover to Delivery.
Identify and resolve electrical technical risks before they impact construction.
Cross-Functional Collaboration
Serve as the primary electrical engineering technical interface across Site Selection, Technical Due Diligence, Development, Energy, and Delivery.
Coordinate with consulting engineers, utility providers, equipment vendors, and commissioning agents to validate executable electrical strategies.
Align internal stakeholders and external consultants to prevent technical scope drift as projects move from acquisition into development.
What Success Looks Like
Ensure every acquisition is grounded in sound electrical engineering judgment before commercial commitment.
Deliver predictable, technically validated power distribution and redundancy strategies across the portfolio.
Identify and resolve electrical technical risks before they impact construction.
Build trusted relationships with utility providers, equipment vendors, consulting engineers, and commissioning partners.
Help build the technical standards and evaluation processes the Infrastructure Acquisition Group runs on as it scales.
What You'll Bring
You're comfortable operating in ambiguity and building technical evaluation processes where none exist. You know how to independently assess complex electrical infrastructure while helping define how future projects should be evaluated.
8+ years of experience in data center electrical engineering, power systems design, or mission-critical electrical systems.
Experience with medium-voltage distribution, switchgear, UPS systems, generators, and utility interconnection for high-density AI/hyperscale environments.
Strong understanding of electrical capacity planning, redundancy topology (N, N+1, 2N), equipment selection, and capex trade-offs in data center design.
Experience evaluating electrical feasibility of sites or facilities prior to commercial commitment.
Excellent communication and executive presentation skills.
Bachelor's degree in Electrical Engineering or a related discipline, or equivalent experience.
Preferred Qualifications
Experience supporting hyperscale data center or AI infrastructure development.
Experience with EPMS/BMS controls integration and electrical systems commissioning.
Experience with utility interconnection agreements and interconnection queue strategy.
Professional Engineer (PE) license or similar professional certification.
Experience evaluating colocation or build-to-suit electrical infrastructure in a due diligence capacity.
Why Join Nebius
The infrastructure supporting AI is being built now. This is an opportunity to help define how Nebius evaluates and designs the power systems behind every AI infrastructure acquisition while helping build the function itself — the technical standards, design criteria, and evaluation framework that will support infrastructure investments across the Americas. You'll work on some of the industry's largest and most complex AI infrastructure developments while helping shape the physical foundation of the global AI economy.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Barcelona; Paris; Amsterdam
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This remote role is located within a two-hour time difference of CET.
TEAM
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher.
You will be joining one of our Live Studios, working on Paper.io http://Paper.io 2 https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en_US.
With Paper.io http://Paper.io 2, we’re building an iconic game that players will never forget!
We're a small team of excellent people who take care of everything from ideas to testing, and we intend to grow while maintaining our high standards.
ROLE
- Support the Art Director in the ideation and execution of the game’s vision.
- Create high-quality 3D/2D assets (characters, assets, props and environment art) and ensure optimal performance across mobile devices.
- Setup, integrate, and animate UI scenes in Unity.
- Create VFX's using particle system in Unity.
- Iterate quickly based on team feedback and live user data.
- Propose creative ideas to boost player engagement and improve the user experience.
PROFILE
- Strong Unity skills, with the ability to implement and optimise directly in engine.
- Excellent 3D /2D design skills, with a keen eye for visual hierarchy, composition, and readability.
- Capable of working with Maya for animation and rigging, and Blender for 3D modelling.
- Ability to create VFXs using Unity's particle system
- Experience with A/B testing or working with LiveOps features.
- A keen eye for emerging mobile game trends with the ability to creatively deconstruct and learn from success cases.
- Experience collaborating with cross-functional remote teams.
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
- Fluent in English.
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
The Director of GenAI Operations is responsible for driving the adoption, maintaining standards, and ensuring the effective use of AI across Aidoc. This role partners with business and technical stakeholders to identify high-impact opportunities, translate them into scalable AI-enabled workflows, and ensure responsible implementation aligned with company priorities and producing measurable ROI.
This role combines strategy, execution, enablement, and governance. Director of GenAI Operations will define standards, build repeatable playbooks, support cross-functional adoption, and help employees and teams use AI tools in a practical, measurable, and secure way.
Main roles and responsibilities:
Partner with business leaders to identify, assess, and prioritize AI and automation opportunities across workflows and processes.
Hands-on creation of scalable AI-enabled workflows and operating models that align with business needs, available tooling, and business systems.
Translate use cases into clear implementation requirements, process definitions, documentation, and success criteria.
Build and maintain AI playbooks, standards, usage guidelines, and best practices for employees and teams.
Lead enablement activities, including onboarding, workshops, training materials, office hours, and internal knowledge sharing.
Drive adoption of approved AI tools and capabilities across the organization, helping teams move from experimentation to sustainable usage.
Collaborate with business stakeholders to ensure AI usage aligns with governance, privacy, security, confidentiality, and compliance requirements.
Establish feedback loops, reporting, and measurable KPIs for AI adoption, productivity gains, and business outcomes.
Monitor external AI trends, vendor capabilities, and emerging practices, and recommend improvements relevant to Aidoc.
Support vendor evaluation, tool rationalization, and the rollout of new AI capabilities where needed.
Requirements:
Hands-on technical builder proficient in Python/JS, APIs, GenAI stack (prompts, agents, skills, RAG), and automation tools (n8n, Make, Zapier)
Strong business orientation and communication skills – ability to turn ambiguous problems into clear solutions and bridge between business and tech
Proven experience in leading cross-functional projects, workflow improvements, or tech adoption initiatives
High ownership and proactive problem-solving skills
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Remote
Workplace: Remote
HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games.
We’re looking for a Support Agent to help us deliver fast, friendly, and accurate assistance to our players. You’ll manage incoming tickets, maintain and improve our knowledge base, set up basic automations or bots when needed.
WHAT YOU’LL BE DOING:
- Respond to player inquiries in SDK with clarity and empathy.
- Correctly categorize, tag, investigate, and escalate tickets when needed.
- Review complaints, verify evidence, and apply account actions (including bans) when appropriate.
- Perform required actions in internal tools/systems to resolve player cases.
- Update and create FAQ/KB articles, proofread content for new releases.
- Monitor our Discord community for bug reports and player issues.
- Validate community bug reports and prepare structured bug tickets for the development team.
- Support and create SDK automations (adjust rules, report errors).
- Monitor recurring problems, identify incidents, and provide structured feedback.
- Assist in preparing for new game versions by validating player-reported issues, and preparing clear bug reports for the development team.
WHAT WE EXPECT FROM YOU:
- Experience in customer support (gaming/mobile preferred).
- Strong written English and clear, friendly communication.
- Fluent Russian is a plus.
- Familiarity with SDK, willingness to learn automation workflows.
- Experience with Appfollow or similar platforms is a plus.
- Ability to follow processes, use internal tools, and document actions.
- Organized, detail-oriented, quick learner, able to work independently.
- Able to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off).
Shifts are fixed, not rotating.
WHAT WE OFFER:
- Competitive salary.
- Work arrangement: from our office in Cyprus or remotely if you are based abroad.
- Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off).
Shifts are fixed, not rotating.
- The chance to shape and influence an ambitious multiplayer survival shooter for mobile platforms.
- A strong, supportive team passionate about creating great games.
- A flexible work environment.
- Opportunities for professional growth.
- A culture that values creativity, initiative, and collaboration.
Location: Mumbai
Workplace: hybrid
Purpose of the Job:
To provide high-quality professional counselling, "in-the-moment" support, and intake services.
Serves as the central point for clinical triage and scheduling for Lyra service users.
Core Responsibilities:
Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering strictly to Lyra’s risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or partner network, matching based on specialty and language preference.
Accurately evaluate clinical needs to evaluate whether care should be provided within a structured, short-term framework.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, meeting the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust treatment plans or escalate to the Senior CCM for complex review as necessary.
4. Advanced Scheduling & Appointment Coordination
Systematically manage the daily clinical roster, ensuring optimal coverage across all shifts to meet real-time helpline demand.
Coordinate and maintain the master calendar for all in-house counseling and coaching appointments, minimizing gaps and preventing double bookings.
Act as the primary coordinator for booking, rescheduling, and managing cancellations, ensuring both service users and clinicians are updated in real-time.
Monitor clinician availability and specialized skill sets to ensure clients are scheduled with the most appropriate professional.
5. Precision Data Capture & Database Stewardship
Accurately capture and input all vital clinical information—including demographics, presenting concerns, and risk status—into the database at the point of entry.
Ensure all data points required for case management (such as CORE-10 scores, session counts, and work impact metrics) are logged with high precision.
Maintain database integrity by ensuring all case statuses and appointment outcomes are updated immediately following service delivery.
Handle all sensitive clinical data with the highest level of confidentiality, adhering to global data protection standards and local regulations.
6. Operational Liaison & Cross-Functional Coordination
Serve as the central point of contact to coordinate daily activities between clinical and operations teams to facilitate a seamless user experience.
Manage the transition of cases between teams, ensuring all clinical and operational context is successfully communicated to the receiving professional.
Act as a liaison to resolve logistical or operational bottlenecks between departments to ensure administrative hurdles do not impact care.
Regularly communicate operational updates and capacity shifts to leadership to ensure the strategic vision is executed daily.
7. Miscellaneous & Continuous Improvement
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy.
Task Ownership: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization: Proactively identify gaps in current workflows and take the initiative to propose solutions that enhance operational efficiency.
Workshops & Content: Participate in opportunities to deliver onsite or online workshops and contribute to the development of clinical content and training manuals.
Event Participation: Represent Lyra Health at professional events and webinars to promote the transformative care model and clinical research.
Requirements and Qualifications:
• Qualification -
Masters in Clinical or Counseling Psychology.
RCI registration is desirable
0-4 years of experience (Fresh graduates are encouraged to apply).
Must be bilingual in Hindi and English.
• Experience:
0-4 years of progressive working experience in a clinical setting, with significant exposure to complex case management.
Strong preference for candidates with a background and extensive working experience in the Employee Assistance Program (EAP) or workplace mental health field, particularly with complex return-to-work or work-impact cases.
Experience working internationally and navigating diverse healthcare systems and cultural nuances is highly preferred.
Proficiency in Google Suite and CRM systems is preferred.
Working Hours and Flexibility:
Working Hours: 42.5 hours per week.
Schedule: 5 or 6 days a week; various shifts applicable to ensure helpline coverage.
Hybrid Work: Hybrid working can be considered as per the need of the job.
About You:
Clinical Acumen: Advanced ability to identify and assess high-level clinical risk during "in-the-moment" helpline contacts.
Problem Solver: Capable of navigating intricate triage challenges and client queries independently.
Autonomous & Accountable: Able to work shifts independently while ensuring sound clinical decisions and appropriate escalation.
Detail-Oriented: Meticulous accuracy in data capture and maintaining contemporaneous clinical notes.
Communicator: Ability to articulate complex clinical concepts clearly to distressed callers professionally.
Proactive & Adaptive: Adaptable to a fast-paced helpline environment with a focus on refining intake workflows.
Organized: Ability to manage a high volume of intake contacts and maintain a complex roster effectively.
Collaborative: Collaborates with senior clinical leads to manage emergency interventions and referral handovers.
• Job Families for Job Profiles
• Worker Sub-Type
Regular
• Time Type
Full time
• Primary Location
India
• Scheduled Weekly Hours
42.5
Location: Canada
Workplace: remote
We’re seeking an experienced Quality Reviewer to audit work completed by raters evaluating a personalization feature within a maps/search experience.
As a Reviewer, you will ensure outputs meet formatting and guideline requirements, are logically aligned to scenarios, and include complete, accurate evidence.
Contract type: Freelance
Language: French (Canada)
Estimated volume:Approximately 30 hours per week, depending on the required review target and project volume.
Start date: ASAP
What you will do:
Review rater worksheets for compliance with formatting requirements.
Verify that responses are logically correct and aligned with the assigned scenarios.
Assess ratings and rationales for accuracy, consistency, and completeness.
Confirm that required screenshots, retrievals, and personalization evidence meet project guidelines.
Provide clear, concise, and actionable feedback; request corrections where needed.
Flag ambiguous cases, systemic issues, or guideline gaps to the project team.
Requirements:
To be located and have the right to work in Canada.
An existing, actively used
Gmail account
.
Proven experience in Quality Audit/QA review (content evaluation, relevance, or similar).
Familiarity with maps/local search user experiences and personalization concepts.
Strong proficiency with spreadsheets (Google Sheets or equivalent).
Excellent attention to detail and consistent application of guidelines.
Clear written communication and a constructive feedback style.
Please note:
This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation. Please note that the consent form and its terms may be subject to change as project requirements evolve.
A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.
Location: Japan
Workplace: remote
We’re seeking an experienced Quality Reviewer to audit work completed by raters evaluating a personalization feature within a maps/search experience.
As a Reviewer, you will ensure outputs meet formatting and guideline requirements, are logically aligned to scenarios, and include complete, accurate evidence.
Contract type: Freelance
Language: Japanese (Japan)
Estimated volume: Approximately 30 hours per week, depending on the required review target and project volume.
Start date: ASAP
What you will do:
Review rater worksheets for compliance with formatting requirements.
Verify that responses are logically correct and aligned with the assigned scenarios.
Assess ratings and rationales for accuracy, consistency, and completeness.
Confirm that required screenshots, retrievals, and personalization evidence meet project guidelines.
Provide clear, concise, and actionable feedback; request corrections where needed.
Flag ambiguous cases, systemic issues, or guideline gaps to the project team.
Requirements:
To be located and have the right to work in Japan.
An existing, actively used
Gmail account
Proven experience in Quality Audit/QA review (content evaluation, relevance, or similar).
Familiarity with maps/local search user experiences and personalization concepts.
Strong proficiency with spreadsheets (Google Sheets or equivalent).
Excellent attention to detail and consistent application of guidelines.
Clear written communication and a constructive feedback style.
Please note:
This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation. Please note that the consent form and its terms may be subject to change as project requirements evolve.
A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
End-to-End Fund Risk Strategy System Building
Responsible for fund security across all business lines (e.g., wealth management, trading, RWA, and other core products). Build real-time, layered risk control decision strategies based on device fingerprints, behavioral time-series, transaction chains, relationship graphs, and network features.
Risk Data Analysis, Loss Quantification & Adversarial Review
Leverage massive transaction data in Hive using SQL and Python to conduct risk case mining and black market attack chain reconstruction. Continuously monitor core metrics: actual loss rate, interception rate, false positive rate; identify strategy gaps and produce thematic analysis reports.
Strategy Design, Gray Release Experimentation & Iterative Deployment
Design rule-based strategies; manage gray-release traffic allocation, A/B experiment design, and effectiveness evaluation. Drive strategy integration into the real-time decision engine for production launch. Continuously counter black market actors, forming a closed loop of risk identification → intervention → post-mortem → iteration.
Major Loss Incident Emergency Response
Participate in emergency triage for major online fund security incidents: stop the bleeding, trace the risk source, and implement urgent blocks. Accumulate black market intelligence and gang characteristics to build risk feature libraries and intelligence databases.
Cross-Team Collaboration & Risk Control Capability Building
Coordinate with algorithm, product, engineering, compliance, and anti-fraud operations teams. Integrate machine learning models, device fingerprinting, and behavioral sequence capabilities to optimize the decision system. Abstract common risk control capabilities and drive the construction of feature platforms and risk control middle platforms.
Risk Metrics System Construction
Build scenario-based risk monitoring dashboards, establish anomaly fluctuation early-warning mechanisms, and drive long-term risk governance initiatives.
──────
Job Requirements
Basic Qualifications
Bachelor's degree or above; Statistics, Mathematics, Computer Science, Financial Engineering, or Data Science preferred; Master's degree preferred.
3–6 years of hands-on experience in payment / internet fund security / transaction anti-fraud risk control strategy. Experience at Alipay, WeChat Pay, leading consumer finance companies, or bank online payment risk control is preferred.
Skills & Capabilities
Proficient in complex SQL (Hive/MaxCompute); skilled in Python for data mining and feature analysis; able to independently complete risk quantification calculations and experiment evaluation.
Deep understanding of payment risk scenarios: account takeover (ATO), telecom fraud, money mule/fund running, abnormal batch transactions. Familiar with real-time risk control pipelines, strategy deployment processes, and metrics evaluation frameworks.
Possesses an adversarial mindset; able to proactively detect emerging black market tactics from massive data. Excels at finding the optimal balance among financial loss, false interceptions, and business conversion.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Casablanca
THE ROLE
As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.
RESPONSIBILITIES
- Provide timely, accurate, and empathetic support to customers via chat, email, and phone
- Resolve common customer issues efficiently, following internal processes and SLAs
- Accurately document customer interactions and resolutions
- Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures
- Collaborate closely with other agents and internal teams to ensure customer satisfaction
- Identify recurring issues and flag potential improvements to processes or tools
- Keep up to date with product features, policy updates, and process changes
- Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities
REQUIREMENTS
- 1+ years of experience in customer support or a similar customer-facing role
- Excellent communication skills, both written and verbal
- Patience, empathy, and professionalism when dealing with customers
- Strong problem-solving and multitasking abilities
- Comfortable using customer management and ticketing tools
- Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles
- Organised, detail-oriented, and motivated to learn and grow
NICE TO HAVE
- Experience in a fast-paced work environment
- Knowledge of payments, refunds, or transaction-related issues
- Familiarity with the money transfer or fintech industry
- Proven ability to de-escalate challenging situations
- Banking customer support experience
CAREER DEVELOPMENT
This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Johannesburg, South Africa
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 84 mobile operators in 58 countries around the world.
Our success is built by our people that strive for excellence and deliver great value to our customers.
At the core of our success are a culture built on integrity, trust, and respect. We are looking for
Network Data Solutions Delivery Engineer
to lead mobile network product delivery projects, with a focus on next-generation optimization techniques with Network Automation Solutions, and keeps full engagement with our customer as a single point of contact.
Job Description:
Work closely with customer mobile network teams for network performance monitoring and reporting activities
Provide onsite support for customer and feedback to product, integration and support teams
Create custom dashboards and automated reports on key business metrics for various use cases
Participate in technical meetings, monitor products performance, track customer demands
Prepare and issue technical guidelines and results of technical studies
Prepare and issue engineering level and executive-level reports
Required Qualifications:
Diploma from Engineering Departments relevant to Mobile Telecommunications or Computer Science
Basic Knowledge on Telecom domain KPIs and Parameters (Radio, Core, Transmission)
Good level of SQL and ETL platform knowledge, able to write complex SQL queries
Experience with tools in performance management (Optima/Helix, PrOptima, PRS, Eniq, etc.) is a plus
Very good command of English
Must have an excellent customer relationship with both verbal and written communication skills
Experience with OEM vendor EMS/OSS systems and Managed Objects, parameters and measurements is a plus
Reporting / BI Tools experience (PowerBI, Tableau, Qlikview, etc.) is a plus
Location: The Netherlands; Poland; Portugal; France; United Kingdom; Spain; Germany; Italy
Workplace: Remote
About the team
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who will drive the adoption of modern security processes and tooling, with focus on supporting our engineering and product teams in improving the security posture of our platforms and services.
Note: This position can be fully remote anywhere in the Netherlands.
What you will do:
- Collaborate with engineering and product on improving existing and building new product features with focus on threat modeling, assurance and secure implementation, some examples of recent work include implementation of secure key management, passwordless authentication, m2m authentication, sandboxing and compute/network/storage isolation
- Identify security gaps and vulnerabilities in ClickHouse Cloud and OSS, triage a wide range of vulnerabilities reported via our bug bounty program, responsible disclosure, GitHub Issues covering web, API and server - client assets including low level memory issues like heap or buffer overflows
- Improve and develop security assurance activities - pentests, vulnerability assessments, bug bounty programs, fuzzing
- Drive implementation and usage of engineering security tools - static, dynamic code analysis, dependency checks, code licensing compliance (working knowledge of Snyk, Semgrep, GitHub CodeQL)
- Nurture the engineering - security relationship, identify and implement process and technology improvements
- Handle information security events and incidents across ClickHouse products and services
- Develop processes, tooling and automation to scale security processes and mitigate risks to the business
What you bring along:
- Experience supporting engineering and product implementation efforts by performing threat assessments, assurance activities, advisory as well as, in some cases, implementation work across distributed systems covering web, API, client/server assets
- Strong knowledge of and experience with one or more cloud service providers (e.g. AWS, GCP, Azure), Kubernetes, Cilium
- Experience implementing and operating engineering security tools and processes (e.g. static / dynamic code analysis, software composition analysis, SBOM, OWASP SAMM, client and network fuzzing tools)
- Significant development and automation experience, ability to work with C++ code
- Security as code mindset, with focus on solving problems with automation and scale in mind
Bonus Points:
- BS, MS, or PhD in Computer Science or related field
- Previous contributions to open source projects
- Security or cloud related certifications (AWS, GCP, Azure)
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
УдалённоseniorRemote, United Kingdom, EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоAble to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off); Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off)
ГибридMumbai
Kuala Lumpur, Malaysia
Casablanca
УдалённоseniorThe Netherlands; Poland; Portugal; France; United Kingdom; Spain; Germany; Italy