Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
seniorCanada (Remote); We are considering candidates from US and Canada only (EST time zone); Most of our decisions happen in docs, issues and pull requests across several time zones
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Israel; Netherlands; Remote - Europe; United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible. We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Senior Software Engineer to work on the rendering infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on loading modern web pages in a browser that we patch and build ourselves, so that content is rendered completely and reliably at a cost that works across billions of pages. You will work inside Chromium to remove what we do not need, make the rest faster and cheaper, and keep our build current as Chromium moves. Your work ensures that high-quality content is consistently available to the indexing and retrieval systems downstream.
In this position, your responsibility will be to
Change Chromium in its heavy core (Blink, the V8 integration, the compositor, the network service) to cut CPU, memory and startup cost per page
Strip Chromium down for agent workloads: skip what nobody needs, such as image and media decoding, web font downloads, and rasterization and GPU work where no one needs pixels, while keeping what page scripts depend on to run correctly (style, layout, animation frames, observers), and work out what breaks, or renders differently, when you do
Keep the browser compatible with the web: make sure that what we remove does not change how the sites we load behave or render
Profile and tune fleets of browsers: the process model, memory per renderer, startup, isolation and crash handling
Build the production system around it: how browsers are launched, pooled, recycled and monitored
You may be a good fit if you
Have 5+ years of experience building production systems, and are an expert in several of the following areas.
Inside the browser
Strong C++ in a large, performance-critical codebase, ideally Chromium, Blink or V8, or a comparable browser engine (Rust is a plus)
Chromium architecture: the process model, Mojo IPC, the rendering pipeline (DOM, style, layout, paint, compositing), and the network service
Building, debugging and shipping custom Chromium builds: the build system, tracing, crash analysis, and maintaining patches across releases
Performance and systems
Profiling CPU, memory and I/O for browser fleets, with tools such as perf, tracing and flame graphs
Linux process isolation and resource management, concurrency, and memory management
Have run browsers in production, or built the infrastructure that does, and can describe where the time and memory went
Strong candidates may also have experience with
Contributions to Chromium, Blink, V8, Firefox, WebKit or another browser engine
Building or maintaining a patched browser that you wrote the patches for
Browser instrumentation, including the Chrome DevTools Protocol
Working familiarity with how modern frontend frameworks render (SSR, CSR, streaming, hydration)
Distributed systems, Kubernetes, and Go or Python
The kind of problems you will work on
Cut the cost of loading a page in half. Where do CPU and memory go, and what would you change in the browser?
Turn off the GPU and image decoding for agent workloads. What breaks, and what changes in how pages load and render?
A page runs a script that never yields. How do we detect and stop it without help from the page?
Chromium ships a new version. How do we bring a large set of patches forward in days, not weeks?
Decide when a page is finished, for pages with analytics beacons, long polling and endless scrolling.
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Prague; Belgrade; Serbia - Remote; Cyprus - Remote; Limassol; Toronto; Canada - Remote
Workplace: hybrid
As the only company focused 100% on Java, Azul is building the Java platform for the modern cloud enterprise. We are reimagining how customers use Java, bringing them the tools and insight they need to deliver faster, more performant, more dependable, and less expensive Java services. Come join one of the most influential members of the Java and OpenJDK community and help influence the future of Java.
Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM.
We are looking for a Staff Compiler Performance Engineer to set the technical direction for Falcon performance. This is not a compiler front end role and not a compiler built from scratch: Falcon is mature and runs in production at large enterprises. You will decide where the next significant performance gains come from, lead the design of the optimizations that deliver them, and make sure the compiler architecture supports the product roadmap.
You will be the senior technical voice on a distributed team of compiler experts and a key partner for runtime, GC and product teams.
What You Will Do
Define the performance strategy for Falcon: identify the largest opportunities across benchmarks and customer workloads and turn them into a technical roadmap
Lead design of complex, cross cutting optimizations in the optimizer and code generator, and of the interfaces between the compiler, the runtime and the garbage collector
Make architectural decisions on the Falcon optimization pipeline, compile time budget and tiering strategy
Lead enablement of Falcon on new hardware platforms and new Azul products
Mentor senior engineers, review critical designs and code, and set standards for performance methodology and validation
Represent Azul in the LLVM community: drive upstream design discussions and contributions that benefit managed language compilers
Minimum Requirements
8+ years of professional experience developing optimizing compilers or JIT compilers
Track record of technical leadership: owning the design of major compiler components or optimization frameworks used in production
Expert C++ skills and experience in large, long lived codebases
Deep expertise in compiler optimization and code generation, with a clear view of the tradeoffs between peak performance, compile time, warmup and code size
Expert performance analysis skills down to the microarchitecture level
Nice to Have
Recognized contributions to LLVM or another major compiler: code owner, maintainer or author of significant upstream work
Deep experience with JIT compilers for managed languages: HotSpot C2, Graal, V8, .NET RyuJIT or similar
Experience working closely with runtime and GC teams on speculation, deoptimization and barrier design
What We Offer
Opportunity to make a high impact at a growing, global company
Work alongside top experts worldwide contributing to the Java ecosystem
Referral Program — help us grow with great people
Premium IT equipment — MacBook Pro or hardware of your choice
Competitive paid holidays and sick time
Flexible working hours
Remote first OR Prague / Limassol / Belgrade city center offices OR hybrid - UP TO YOU!
Competitive compensation
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the role
OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable.
You will lead a team that owns the relationship with these key liquidity providers in variousmarkets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving.
What you'll do
Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention
Lead and grow a team of account managers, setting direction and raising the operating bar.
Manage the liquidity-provider programme, tiering frameworks, account management and retention\
Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions.
Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction. (Growth is the priority; risk exposure is a plus, not a requirement.)
What we're looking for
7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred.
Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality.
Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data.
High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes into harder markets rather than safer ones.
Backgrounds in payments, remittance or fintech are especially relevant. Crypto or digital-currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome.
Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin (liquidity-provider and stakeholder coverage across Greater China markets).
Nice to have
Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance.
Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA).
Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As an Integrated Campaigns Manager, you’ll plan and run global, multi-channel campaigns that drive awareness, adoption, and pipeline for Vercel’s platform and developer tools. Your campaigns will pair developer-first storytelling with enterprise messaging and cover the full funnel, from first touch to closed revenue. You’ll work with Product Marketing, Growth, Digital, Field Marketing, Strategic Events, and Sales to turn separate channel efforts into one integrated motion. In your first 6 to 12 months, you’ll own one of our major integrated campaigns and help plan and execute Vercel’s next big plays for the year. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin.
What you'll do
Own the strategy, planning, and execution of global integrated campaigns, from big idea through channel activation, measurement, and iteration
Translate product and business priorities into campaign narratives and messaging for developers, full-stack teams, product leaders, and enterprise buyers
Orchestrate paid, owned, and earned programs with Growth, Digital, and Performance Marketing so every touchpoint tells one story
Partner with Product Marketing, Field Marketing, Strategic Events, and Sales to bring their work into each campaign as one cohesive, integrated plan
Measure and report campaign performance across awareness, adoption, and pipeline, and constantly iterate based on campaign results
What you need
4+ years of business-to-business (B2B) marketing experience,
2+ years leading integrated or demand generation campaigns at a developer tools, cloud infrastructure, or technical software as a service (SaaS) company
Owned full-funnel campaigns, from first touch to closed revenue, with pipeline and revenue results you can cite
Experience owning the reporting & presentation of campaign return on investment (ROI) to marketing leadership
Bonus if you
Have experience with briefing management platforms and CRM reporting (Salesforce)
Have worked closely with developer or infrastructure products
Have previously built an executive marketing programs
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $133,000 - $163,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Phuket, Thailand
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: Field - New Jersey
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Specialist Navigator sits at the intersection of provider relationships, utilization management, and network performance. This role is the primary liaison between Clover's Network Performance team and specialist providers, responsible for translating data-driven insights into meaningful provider action—improving quality, access, affordability, and network outcomes.
This role requires up to 50% travel, primarily within New Jersey and Pennsylvania, with some travel to South Carolina and Georgia.
As a Specialist Navigator, you will:
Serve as the primary liaison between Network Performance and specialist providers, driving the Specialist Optimization Initiative and ensuring opportunities identified through analytics are translated into provider action and measurable performance improvement.
Partner with Network Performance to develop contracts for specialist and ancillary providers that support the build-out of an efficient, high-performing network.
Develop and maintain trusted relationships with specialist providers, positioning Clover as a collaborative partner focused on improving quality, access, affordability, and network performance.
Lead data-driven discussions with providers regarding utilization trends, referral patterns, site-of-service opportunities, and practice variation.
Partner with specialists to identify barriers to outpatient utilization and implement strategies that increase the effectiveness and efficiencies when clinically appropriate.
Educate and support providers by discussing scheduling behaviors to support network optimization goals while maintaining quality outcomes and member access.
Monitor provider adoption of recommended practice changes and assess shifts in referral behavior following engagement efforts.
Leverage reporting and insights developed by the analytics team to identify utilization opportunities, prioritize provider outreach, and measure intervention effectiveness.
Track, analyze, and report key performance indicators not limited to ASC utilization rates, outpatient migration trends, provider engagement activity, provider conversion and adoption rates, network performance improvements, and estimated and realized cost savings.
Provide ongoing feedback to leadership regarding provider performance trends, emerging opportunities, and areas requiring intervention.
Collaborate with Analytics, Clinical, and Network Performance teams to support strategic network optimization initiatives.
Partner with the Network Performance team to identify opportunities for value-based arrangements, strategic rate negotiations, and specialist network enhancements.
Support the development and execution of strategies that improve specialist network efficiency, affordability, and member outcomes.
Success in this role looks like:
Reduction in avoidable hospital outpatient department utilization where clinically appropriate
Improved visibility into specialist utilization patterns and referral behavior
Stronger provider engagement, alignment, and partnership across targeted specialist networks
Measurable financial savings and improved medical cost performance driven by provider behavior change and network optimization initiatives
Enhanced provider accountability through performance monitoring and data-driven engagement
Expansion of the network through the addition of high-efficiency ambulatory surgical centers (ASCs), along with ongoing review of existing specialist providers—adding or terminating relationships as needed to maintain network quality and efficiency.
You should get in touch if:
You reside in New Jersey or within the tristate area with the ability to travel up to 50%.
You have experience working with providers, health plans, value-based care organizations, or healthcare consulting teams to improve performance outcomes.
You have prior experience with provider contracting, rate negotiation, or network development.
You enjoy using data to uncover opportunities and are energized by turning insights into measurable operational change.
You are confident in leading difficult conversations around utilization patterns, practice variation, and performance improvement opportunities.
You have a track record of driving adoption, influencing behavior change, and achieving quantifiable results.
You thrive in fast-paced environments where strategy, analytics, relationship management, and execution intersect.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$115,400
—
$150,000 USD
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 5+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$190,000 - $280,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 10+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 10+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
WHAT YOU'LL DO
INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP
- Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
- Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
- Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
- Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
- Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
- Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS
- Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
- Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
- Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
- Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
- Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
- Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
- Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
- Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
- Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
WHAT YOU HAVE
- 5+ years of software, infrastructure, site reliability, or production engineering experience.
- Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
- Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
- Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
- Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
- Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
- Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
- Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
- A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
- Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
- A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
NICE TO HAVE
- Experience supporting AI/ML or LLM infrastructure at scale.
- Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
- Experience with multi-cloud infrastructure or hybrid cloud environments.
- Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
COMPENSATION
$190,000 - $280,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is revolutionizing how the world gets work done, and we do it alongside some of the most important companies in the world. We are seeking a PMM focused on Partnerships to formally build that function from the ground up. You will become the face that some of Perplexity's most important partners rely on, and the person who makes our joint moments land.
This is a 0>1 role with executive exposure from day one. It has two sides. You are the relationship owner who partners trust and internal teams turn to, and you are the program manager who keeps every joint launch, event, and campaign on the rails. You'll work directly with teams across comms, product marketing, sales, and product, owning how Perplexity and its partners show up to the world together.
If you learn fast, thrive in ambiguity, and build trust with the biggest companies in the world instinctively, this role is for you.
RESPONSIBILITIES
- Own Perplexity's partner marketing function end to end, from joint strategy through campaign execution and reporting
- Build annual joint marketing plans with our most important partners, with committed pipeline and revenue targets, and run the QBR cadence that keeps both sides accountable to them
- Ensure Perplexity and our partners are both accountable. Execute, driving joint marketing ideas from concept to shipped and following through so commitments turn into real activity, not slideware
- Own the joint value proposition and narrative, crafting the "better together" story so it is aligned across both companies, resonates with buyers, and is mutually beneficial
- Execute full-funnel co-marketing with and through partners, including joint webinars, events, ABM, content syndication, email, and digital campaigns
- Build partner enablement assets, including co-branded content, solution briefs, pitch decks, joint case studies, and campaign-in-a-box kits, so partner teams can sell and market with us at scale
- Coordinate launch moments and joint announcements, amplifying Perplexity product launches and major industry moments through the ecosystem
- Instrument measurement and attribution, tracking partner-sourced and partner-influenced pipeline in CRM, and reporting ecosystem impact to leadership.
- Align the field, making sure Perplexity sales and Customer Success know about, trust, and activate partner programs so they stick
- Act as connective tissue between Partnerships and BD, PMM, Demand Generation, Sales, and Comms, and serve as the primary marketing counterpart to our partners' marketing teams
- Maintain strong relationships in partner organizations and Perplexity across diverse organizations
WHAT WE'RE LOOKING FOR
- 5+ years in B2B marketing, preferably in partner, alliance, or ecosystem marketing
- Proven track record running joint go-to-market with technology and ISV partners, cloud providers, or system integrators, and shipping campaigns that generated real pipeline
- A closer on accountability, with the operating discipline to build a plan, hold two organizations to it, and drive follow-through when commitments slip
- Strong storyteller who can craft a joint narrative that is crisp, differentiated, and credible to buyers and executives on both sides
- Full-funnel campaign operator fluent across webinars, events, ABM, content, and digital, comfortable executing hands-on rather than only directing
- Analytically rigorous, with experience setting up attribution and reporting partner-sourced and influenced pipeline; comfortable in CRM and revenue operation tools
- Excellent relationship builder who can be trusted while representing Perplexity's interests to partners
- Autonomous self-starter who thrives in ambiguity, builds the playbook rather than waiting for one, and operates with urgency in a high-growth environment
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is revolutionizing how the world gets work done, and we do it alongside some of the most important companies in the world. We are seeking a PMM focused on Partnerships to formally build that function from the ground up. You will become the face that some of Perplexity's most important partners rely on, and the person who makes our joint moments land.
This is a 0>1 role with executive exposure from day one. It has two sides. You are the relationship owner who partners trust and internal teams turn to, and you are the program manager who keeps every joint launch, event, and campaign on the rails. You'll work directly with teams across comms, product marketing, sales, and product, owning how Perplexity and its partners show up to the world together.
If you learn fast, thrive in ambiguity, and build trust with the biggest companies in the world instinctively, this role is for you.
RESPONSIBILITIES
- Own Perplexity's partner marketing function end to end, from joint strategy through campaign execution and reporting
- Build annual joint marketing plans with our most important partners, with committed pipeline and revenue targets, and run the QBR cadence that keeps both sides accountable to them
- Ensure Perplexity and our partners are both accountable. Execute, driving joint marketing ideas from concept to shipped and following through so commitments turn into real activity, not slideware
- Own the joint value proposition and narrative, crafting the "better together" story so it is aligned across both companies, resonates with buyers, and is mutually beneficial
- Execute full-funnel co-marketing with and through partners, including joint webinars, events, ABM, content syndication, email, and digital campaigns
- Build partner enablement assets, including co-branded content, solution briefs, pitch decks, joint case studies, and campaign-in-a-box kits, so partner teams can sell and market with us at scale
- Coordinate launch moments and joint announcements, amplifying Perplexity product launches and major industry moments through the ecosystem
- Instrument measurement and attribution, tracking partner-sourced and partner-influenced pipeline in CRM, and reporting ecosystem impact to leadership.
- Align the field, making sure Perplexity sales and Customer Success know about, trust, and activate partner programs so they stick
- Act as connective tissue between Partnerships and BD, PMM, Demand Generation, Sales, and Comms, and serve as the primary marketing counterpart to our partners' marketing teams
- Maintain strong relationships in partner organizations and Perplexity across diverse organizations
WHAT WE'RE LOOKING FOR
- 5+ years in B2B marketing, preferably in partner, alliance, or ecosystem marketing
- Proven track record running joint go-to-market with technology and ISV partners, cloud providers, or system integrators, and shipping campaigns that generated real pipeline
- A closer on accountability, with the operating discipline to build a plan, hold two organizations to it, and drive follow-through when commitments slip
- Strong storyteller who can craft a joint narrative that is crisp, differentiated, and credible to buyers and executives on both sides
- Full-funnel campaign operator fluent across webinars, events, ABM, content, and digital, comfortable executing hands-on rather than only directing
- Analytically rigorous, with experience setting up attribution and reporting partner-sourced and influenced pipeline; comfortable in CRM and revenue operation tools
- Excellent relationship builder who can be trusted while representing Perplexity's interests to partners
- Autonomous self-starter who thrives in ambiguity, builds the playbook rather than waiting for one, and operates with urgency in a high-growth environment
Location: Toronto, ON
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE TEAM AND ROLE
Scaled Customer Activation owns the onboarding, activation, and early growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s International Customer Success team and define the scaled customer implementation motion to drive activation.
WHAT YOU'LL DO
- Become an expert in the full range of integration and configuration options for Ramp’s suite of products, and in turn drive efficient, thorough, and complete onboarding of new Ramp customers at scale
- Directly own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls
- Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach
- Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed
- Identify areas of opportunity where we could automate and scale the onboarding process to cover more clients
- Help us maintain an industry-leading satisfaction rate with our customers
- Have the ability to grow, develop, and learn in a fast-paced, start-up environment
WHAT YOU NEED
- Minimum 3 years of experience in sales, customer success, or product operations in a B2B organization
- Exceptional project management and time management skills
- Excellent verbal and written communication skills
- Desire for ownership and growth in the role over time
- Proven track record of meeting weekly or monthly KPIs
- Experience owning a high-volume book of business of 100+ customers at a time
- Ability to anticipate customers’ needs and position product solutions accordingly
NICE TO HAVES
- Experience with accounting software (e.g., Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
- Experience with financial services sales
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is seeking a Presentation Designer to own presentation design end to end and help make every deck, from an intimate strategy meeting to a high-profile main-stage keynote, a sharp and compelling reflection of our brand and story.
Presentations are one of the highest-leverage surfaces at Vercel. They are where executives communicate strategy, where product teams tell their stories, and where the company shows up in front of customers, partners, and the press. This role will own the full lifecycle of presentation design, from initial concept through storytelling, visual design, presentation systems, and final delivery across PowerPoint, Figma, Keynote, and Google Slides.
Beyond designing individual presentations, this person will help build the systems, templates, components, guidelines, and workflows that allow presentation design to scale across Vercel. They may also partner with our Design Engineering team to explore and build internal tools that make it easier for teams to create high-quality, on-brand decks efficiently.
You'll work closely with our Creative/Brand, Executive, Product Marketing, Communications, Events, and Design Engineering teams to turn complex technical concepts into visual narratives that resonate with any audience and raise the bar for presentation design across the company.
This role is ideal for a designer who thinks about narrative and hierarchy as much as pixels, can balance high-touch creative work with scalable systems thinking, and knows how to build trust while working directly with senior executives under tight timelines. You'll report to the Director of Creative Design within our Creative/Brand team and will be based in San Francisco or New York City.
What you'll do
Own presentation design strategy and execution end to end, leading projects from initial concept through final delivery while staying aligned with objectives, timelines, and brand guidelines.
Design visually compelling presentations that combine storytelling, information design, and data visualization to communicate key messages clearly and memorably.
Build and maintain a cohesive presentation design system, including templates, components, layouts, motion principles, documentation, and usage guidelines.
Develop scalable, branded presentation frameworks across Google Slides, PowerPoint, Figma, and Keynote so teams can move quickly without sacrificing quality or consistency.
Partner with Design Engineering to explore, prototype, and potentially build internal tools that improve how presentations are created, maintained, and scaled across the company.
Establish workflows and governance for presentation assets, making it easy to distribute updates, maintain consistency, and evolve the system alongside the Vercel brand.
Identify repetitive presentation-design tasks and create systems, automation, or tooling that reduce manual work and improve quality at scale.
Build and maintain a consistent visual identity across all presentation materials, ensuring every deck reflects Vercel's brand.
Partner directly with executives and speakers to tailor narratives and visuals to their individual voice, style, audience, and presentation needs.
Integrate multimedia, including animation, video, and interactive elements, to maximize audience engagement during high-stakes moments.
Translate complex technical ideas into clear, engaging visuals, researching topics deeply enough to identify the simplest and most compelling way to explain them.
Iterate quickly on feedback from executives and cross-functional partners, delivering polished, presentation-ready materials under deadline pressure.
Support Vercel's highest-visibility moments, including product launches, corporate events, customer presentations, and executive keynotes, with design that performs on the main stage.
What you need
4+ years of experience in visual communication, presentation design, brand design, or multimedia design.
Expert proficiency in Google Slides, Keynote, PowerPoint, and Figma Slides.
Strong understanding of presentation systems, including templates, reusable components, master layouts, documentation, and asset governance.
Experience building and maintaining scalable, on-brand self-service templates for use by teams with different levels of design expertise.
A systems-oriented mindset and an interest in improving creative workflows through tooling, automation, and close collaboration with engineers.
Experience partnering with design engineers or developers to prototype or build internal creative tools is highly valued.
Experience incorporating multimedia elements such as audio, video, animation, and interactive content.
Experience developing visual narratives for B2B SaaS, developer tools, technical products, or services.
Ability to research and precisely translate complex information into clear and compelling visual narratives.
Adept at customizing presentations to align with different speakers, audiences, formats, and themes.
Proven track record of designing high-impact presentations for main-stage corporate events as well as smaller executive, strategic, and customer-facing meetings.
Experience collaborating effectively with C-suite executives and senior leaders on presentation projects.
Portfolio demonstrating a range of presentation work across different formats, themes, audiences, and levels of visibility.
Evidence of strong project management from initial concept through final delivery.
Track record of maintaining brand integrity across a broad presentation ecosystem.
Bonus if you
You have motion design or motion graphics skills.
You have experience building plugins, prototypes, automation, or internal creative tools.
You understand frontend development or have experience collaborating closely with Design Engineering teams.
You are comfortable flexing into smaller brand and visual-design projects when time allows.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $152,000 - $209,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
UP (Unified Platform) consolidates data and technologies into a comprehensive solution, accelerating time to market. Optimizing decision-making and research, our platform simplifies implementing new ideas, enhancing our competitive edge. We work from high-level requirements where programmers are expected to gain an intimate understanding of the business. We strive for an environment where developers have the autonomy to pursue business solutions without arbitrary management constraints. We are a group of polyglots and technologists always seeking to find the right tool for each problem. Broadly, the development teams at DRW believe in rapid deployment and feedback, automated testing, and cohesive, transparent, lightly coupled service architectures.
DRW has openings for
Senior Software Engineers
on its Treasury and Reference Data development teams. These teams build and operate systems the firm depends on for financing, liquidity, and the instrument data that underpins trading and post-trade workflows. The teams are small and collaborative — you’ll work directly with business partners and enjoy building meaningful products from day one.
These openings sit on two related teams:
Treasury — builds systems that support position financing, margin and collateral management, and cash and liquidity management across the firm.
Reference Data — owns the data platform that stores and distributes instrument and related reference data used across research, trading, and post-trade workflows.
We hire through a single interview pipeline and match candidates to the team and problems that fit best as we learn more about each person’s current skills and long-term development goals.
Responsibilities:
Designing, building, and testing systems used across the firm — services, data products, and the UIs that sit on them
Collaborating with business partners to turn ambiguous business problems into clear technical plans and shipped software
Owning software end-to-end after it ships — we run what we build (deploy, operate, on-call)
Working across greenfield systems and existing codebases
Building and improving tooling and processes around CI/CD, containers, and Kubernetes / internal cloud
Mentoring and raising the bar for engineering practice
Learning and championing useful new technologies where they fit
Desirable Experience:
We are looking for strong senior generalists. Experience in the following areas is helpful:
Full-stack development in Java, Python (FastAPI), and/or Ruby (Rails)
Strong relational data modeling fundamentals
GitOps and Kubernetes
Job orchestration systems (Airflow, Prefect, etc.)
Though prior domain experience is not required, relevant background can help place a candidate on a particular team:
Payments and/or treasury systems (Treasury)
Vendor/exchange data processing and/or data taxonomy (Reference Data)
The annual base salary range for this position is $200,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-GV1
seniorUnited States (Remote); We are considering candidates from US and Canada only (EST time zone); Most of our decisions happen in docs, issues and pull requests across several time zones
seniorIsrael; Netherlands; Remote - Europe; United Kingdom
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УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
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Hybrid - San Francisco, New York City, Austin
США; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
seniorNew York
ГибридNew York
ГибридSan Francisco
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ГибридSan Francisco; New York City
ГибридSan Francisco; New York City
ГибридseniorToronto, ON; Relocation expense coverage to NYC or SF (if needed)