Location: South Jakarta, Indonesia
Our Client
Our client is a global
online trading and Forex investment group
with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide.
Today, the group supports over
2 million clients across more than 150 countries
, operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms.
Driven by a clear mission and a promise of
Freedom to Succeed
, our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation.
The Role
We are seeking a detail‑oriented, analytical, and proactive Customer Operations Officer (Onboarding & Processing) to manage the complete lifecycle of client onboarding and financial transaction processing. This dual-role position is critical in ensuring seamless client experiences, regulatory compliance, and efficient handling of deposits, withdrawals, and other payment-related processes.
Onboarding:
Process and verify client onboarding documentation, ensuring accuracy, authenticity, and compliance with internal policies and regulatory requirements.
Manage the full client onboarding journey, ensuring all required KYC documents are collected, reviewed, and approved.
Conduct client screening and perform background checks to prevent fraudulent, abusive, or illicit registrations.
Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity.
Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required.
Handle internal and external client inquiries related to the onboarding process via email and internal systems.
Review and validate supporting documentation submitted by clients.
Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process.
Communicate and collaborate with internal departments to ensure accurate and timely transfer of information.
Identify and report any suspicious or unusual client activity to the relevant departments.
Detect discrepancies or errors in client account verification and take appropriate corrective action.
Processing:
Transaction processing.
Monitoring the correct workflow (deposit/ withdrawal process in internal systems).
Managing the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager.
You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution; It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process.
It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents.
To contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey.
Communication and coordination with different departments to ensure smooth transfer of information.
You may be required to prepare and present reports to the management.
Requirements
Required qualifications
Education & Experience
University degree in Economics, Finance, Accounting, IT, Project Management, or a related field (preferred).
Fluency in Russian, Chinese or Farsi would be an advantage.
Previous experience in payment processing, financial institutions, payment providers, or the forex industry is an advantage.
Experience with CRM systems, client screening tools, and payment platforms is highly beneficial.
Technical Skills
Advanced PC skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Experience working with CRM tools and automated screening technologies.
Strong analytical and data interpretation skills.
Core Competencies
High attention to detail and strong accuracy in documentation and data processing.
Excellent verbal and written communication skills.
Strong problem‑solving abilities and the ability to identify and mitigate risks.
Customer‑focused mindset with strong relationship management skills.
Ability to work collaboratively within a fast‑paced team environment.
Strong prioritization, time‑management, and organizational skills.
Self‑motivated, goal‑oriented, and able to work with multiple competing priorities.
Commitment to continuous learning and professional development.
Location: Al Jubail, Saudi Arabia; Yanbu, Saudi Arabia; Lusail, Qatar; Jamnagar, India; Karachi, Pakistan; Abu Dhabi, United Arab Emirates
Eram Talent is seeking a skilled Mechanical Maintenance Technician (Rotating) to join our client's team in Saudi Arabia. This specialized role focuses on the maintenance, repair, and troubleshooting of rotating equipment such as turbines, compressors, pumps, and motors critical to industrial operations.
As a Mechanical Maintenance Technician (Rotating) at Eram Talent, you will play a vital role in ensuring the reliability and optimal performance of rotating machinery, contributing to uninterrupted production and safety compliance.
Key Responsibilities
Perform preventive, predictive, and corrective maintenance on rotating equipment including pumps, compressors, turbines, blowers, and gearboxes.
Troubleshoot and diagnose mechanical failures in rotating machinery and carry out detailed root cause analysis (RCA).
Execute precision alignment, dynamic balancing, and overhaul of rotating equipment in line with OEM standards.
Conduct condition monitoring activities such as vibration analysis, temperature monitoring, and performance checks.
Inspect and maintain seals, bearings, couplings, and lubrication systems.
Read and interpret mechanical drawings, P&IDs, and technical manuals for maintenance execution.
Support plant shutdowns, turnarounds, and major maintenance activities.
Work closely with operations and reliability teams to improve equipment uptime and performance.
Ensure all maintenance activities are recorded accurately in CMMS (e.g., SAP PM).
Follow all HSE policies, procedures, and permit-to-work systems strictly.
Identify recurring issues and recommend improvements to enhance reliability and reduce failures.
Mentor junior technicians and share technical expertise within the team.
Requirements
Diploma or Technical Certification in Mechanical Engineering or a related field.
Minimum 10 years of experience in maintenance of rotating equipment in petrochemical, refinery, or oil & gas industries.
Strong hands-on experience with pumps, compressors, turbines, and other rotating machinery.
Expertise in alignment, balancing, vibration analysis, and troubleshooting techniques.
Good understanding of bearings, seals, lubrication systems, and mechanical components.
Experience using CMMS systems such as SAP PM or equivalent.
Ability to read and interpret engineering drawings and P&IDs.
Solid knowledge of safety standards and maintenance best practices in industrial environments.
Experience in shutdowns/turnarounds is highly preferred.
Strong problem-solving skills and ability to work independently under pressure.
Good communication and teamwork skills.
Location: Dubai, United Arab Emirates
We are seeking a detail-oriented and experienced General Accountant to manage day-to-day accounting operations and ensure accurate financial records in compliance with applicable accounting standards and UAE regulations. The role requires strong knowledge of general accounting, cost accounting, IFRS, and local tax requirements, as well as the ability to collaborate effectively with internal departments and support both internal and external audit processes.
Responsibilities:
Maintain the general ledger and ensure accurate and timely recording of financial transactions
Record vendor invoices in the accounting system and manage Accounts Payable and Accounts Receivable processes
Issue customer invoices in accordance with contract terms and ensure proper revenue recognition
Perform regular reconciliation of bank statements and statements of accounts
Process employee expense claims and ensure compliance with company policies
Manage inventory accounting, including stock movements and valuation
Account for tangible and intangible fixed assets, including capitalization, depreciation, and disposals
Calculate cost of goods sold and perform cost accounting and cost analysis
Ensure timely recognition of expenses, including accruals, prepaid expenses, provisions, and cost allocations
Support tax accounting processes, including UAE VAT and Corporate Income Tax (CIT) compliance
Ensure adherence to IFRS principles and company accounting policies
Facilitate internal and external audits by preparing documentation and responding to audit queries
Perform other ad-hoc accounting and finance-related tasks as required by Management
Requirements
Bachelor’s degree in Accounting, Finance, or a related field
Minimum of 5 years of relevant accounting experience
Strong knowledge of general accounting, bookkeeping processes, and accounting principles
Good understanding of cost accounting, inventory, fixed assets, and tax accounting
Knowledge of IFRS standards
Working knowledge of UAE VAT and Corporate Income Tax regulations
Experience with accounting systems such as
Odoo
and
SAP Business One
is an advantage
Fluency in both Russian and English (written and spoken).
Benefits
Highly organised and detail-oriented
Quick learner with the ability to adapt to new systems and processes
Result-driven with a strong sense of ownership and accountability
Ability to meet deadlines and manage multiple priorities
Strong analytical and problem-solving skills
Team player with good communication and interpersonal skills
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building highload products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience.
Now we look for a
Data Scientist
to join our ML team
Job Responsibilities
Search & Retrieval
Develop and improve retrieval pipelines for large-scale production search systems.
Work on candidate generation, query processing, matching, filtering, and retrieval strategies.
Improve search relevance, result coverage, and overall SERP quality.
Analyse failed searches, irrelevant results, zero-result queries, and other search-quality issues.
Explore lexical, semantic, behavioural, hybrid, and vector search approaches.
Ranking & Relevance
Build, train, and optimise ranking models for search and recommendation systems.
Develop learning-to-rank solutions using behavioural, content-based, contextual, and real-time features.
Design ranking features based on clicks, conversions, popularity, freshness, availability, and user behaviour.
Evaluate ranking quality using Precision, Recall, NDCG, MAP, MRR, and related relevance metrics.
Optimise models for low-latency inference and investigate relevance degradation, bias, and feedback loops.
Recommendation Systems
Develop recommendation models and candidate-generation strategies for personalised and non-personalised scenarios.
Build recall and ranking stages for multi-stage recommendation pipelines.
Work on related-item, complementary-item, next-action, and behavioural recommendation use cases.
Develop user, item, session, and contextual representations.
Balance relevance, diversity, novelty, coverage, and business constraints.
Experimentation & Evaluation
Design and run offline and online experiments for search, ranking, and recommendation improvements.
Build evaluation frameworks that connect model quality with product and business outcomes.
Design and analyse A/B tests using CTR, conversion, engagement, retention, and revenue-related metrics.
Create reproducible pipelines for data preparation, model training, evaluation, and comparison.
Evaluate model robustness across traffic segments, query groups, user cohorts, and edge cases.
ML Pipelines & Collaboration
Build end-to-end ML pipelines for feature generation, training, validation, deployment, and monitoring.
Work with high-load, real-time, and low-latency production systems.
Process large datasets using Python, SQL, batch pipelines, streaming systems, and Kafka.
Collaborate with product, backend, data engineering, and MLOps teams to productionise ML solutions.
Communicate technical decisions, experiment results, and trade-offs while contributing to ML best practices.
You’ll thrive here if you have
Strong hands-on experience building production search, ranking, or recommendation systems.
Strong Python and SQL skills for machine learning, data processing, and analytical queries.
Practical experience with learning-to-rank, candidate retrieval, search relevance, or recommender-system modelling.
Experience building and evaluating multi-stage retrieval and ranking pipelines.
Strong understanding of search and recommendation metrics, including Precision, Recall, NDCG, MAP, MRR, CTR, and conversion.
Experience with feature engineering and behavioural data such as impressions, clicks, sessions, and conversions.
Experience with ML libraries such as scikit-learn, XGBoost, LightGBM, CatBoost, PyTorch, or TensorFlow.
Experience working with large-scale production systems, distributed data processing, analytical databases, and streaming platforms.
Strong understanding of experimentation and A/B testing, with the ability to independently build, and validate ML solutions.
That can be a plus:
Experience with Elasticsearch, OpenSearch, Solr, Lucene, or another search-engine stack.
Experience with vector databases, approximate nearest neighbour search, and hybrid lexical-semantic retrieval.
Experience with query understanding, classification, spell correction, synonyms, or query expansion.
Experience with DSSM, two-tower models, BERT-based ranking, cross-encoders, or similar neural architectures.
Experience with large-scale data and ML platforms such as Airflow, MLflow
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min);
Technical interview (1.5 hour);
Final interview (45 min).
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for an Integration Manager who is technically sharp, partner-focused, and a natural communicator to join our Integrations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the full lifecycle of partner integrations — from scoping and development through to launch and ongoing support.
Strong full-stack development skills and the ability to translate complex technical concepts into clear, actionable solutions are essential, along with experience in frontend and backend implementation, B2C plugin integrations, and working directly with external partners. The ability to balance hands-on coding with partner-facing communication and junior developer mentorship will be key to your success in this role.
If you're passionate about building seamless, high-quality digital experiences and love crafting innovative commerce solutions that help game developers connect with their players and grow their businesses, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have everything they need to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Develop template-based and custom Xsolla Pages for partner projects using site builder platforms (e.g., Webflow, Wix, Squarespace) and custom code solutions.
Integrate B2C plugins (Quests, Offerwall, Rewards) into partner implementations and configure functionality based on specific project requirements.
Serve as the primary technical point of contact for partners throughout onboarding and implementation, providing clear guidance on functionality, plugin configuration, and technical requirements.
Collaborate with designers, content creators, and cross-functional teams to ensure pages align with brand standards and user experience goals.
Provide ongoing technical support, troubleshoot and debug complex integration issues, optimize performance, and conduct quality audits on game titles, pricing, and SKUs.
Mentor junior developers through code reviews, custom development tasks, and guidance on new or complex feature requests.
Analyze existing technical issues, identify root causes through log analysis, and deliver actionable recommendations for resolution.
Qualifications & Skills
3–5 years of full-stack development experience, with a strong portfolio of frontend and backend implementation work.
Proficiency in React.js and its core principles, including state management workflows such as Flux or Redux.
Strong knowledge of HTML, CSS, and JavaScript, with hands-on experience using site builder tools such as Webflow, Wix, or Squarespace.
Experience with responsive design, cross-browser compatibility, and RESTful API integration using Fetch or similar methods.
Solid experience with version control systems, particularly Git, within collaborative development environments.
Strong problem-solving and debugging skills, including the ability to read logs, trace root causes, and resolve complex integration issues independently.
Excellent communication skills — able to present technical solutions clearly, manage partner expectations, and facilitate productive discussions with both technical and non-technical stakeholders.
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field — or equivalent professional experience.
Advanced proficiency with AI tools such as ChatGPT, Gemini, or Claude to enhance development productivity and problem-solving.
Nice to Have:
Ability to use Claude Code for agentic coding workflows and accelerated custom development tasks.
BENEFITS:
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: https://xsolla.com/careers
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
WHAT YOU'LL DO
- Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
- Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
- Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
- Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
WHAT YOU'LL BRING
- First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
- Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
- A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
- A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
- A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
WHAT WE OFFER
- Competitive salary 150,000 EUR to 180,000 EUR
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for Staff Product Engineers that can solve our hardest technical problems, both individually and through technical leadership. You’ll design and build software that creates delightful, groundbreaking user experiences. You’ll play a key role in growing the talent in our engineering organization through mentoring, coaching and hiring, and you’ll resolve our most tricky product issues through an understanding of what’s important to our users and business.
WHAT YOU'LL DO
- Provide technical leadership for a critical part of Attio’s engineering organization. You’ll work across teams to design significant parts of our infrastructure, aligning with Attio’s overall technical strategy. You’ll hold a high bar for the output of the teams you work with, ensuring that Attio executes both quickly and with quality.
- Raise the bar on how we build and operate software. You’ll be part of a technical leadership group that sets standards for how we build and operate software at Attio, ensuring that we strive to build robust and maintainable systems that are reliable, scalable and secure.
- Grow our engineering talent. You’ll mentor and coach the engineers you work with, and help ensure we hire the best talent for Attio. You’ll share your knowledge and growth mindset with the team, and be open to new approaches and experiments as software engineering evolves in the age of AI.
- Deliver for the business. You’ll always look to optimize for Attio’s business, ensuring that we make the right trade-offs between delivery and perfection. You’ll strive to understand our customers and users so you can deliver the experiences which are uniquely valuable to them.
WHAT YOU'LL BRING
- First-class technical skills. First and foremost, you’ll be an excellent technical executor, with an ability to think in systems, not just crank out code. You’ll understand the world of distributed, cloud-native systems, and intuitively create the right interfaces to allow teams to innovate in parallel.
- Proven technical leadership credentials. You’ll have a track record of not just personal execution, but of delivering projects through others. You’ll be able to break down large, complex problems into smaller, independent goals that others can own. You’ll understand how technical architecture impacts ability to deliver, and to maintain systems for the long term, and be sensitive to the need to pick the right compromise.
- A growth mindset. Software engineering is changing rapidly in the age of AI, and you’ll understand the need to be open-minded and to experiment. You’ll be keen to teach, and to learn from the experience of others. You’ll relish the challenge of working in an area that’s new to you, and enjoy the discomfort that leads to personal growth.
- A passion for growing the skills of others. As you deliver projects through your technical leadership, you’ll be keen to grow the next generation of technical leaders. You’ll have demonstrated impact through mentoring and coaching, and be able to flex your style depending on the needs of your colleagues. You’ll also be passionate about hiring the right talent for Attio.
- A focus on the product and customer. You’ll have strong opinions on what makes a great product, and a keen desire to deliver the things which generate value for Attio’s customers. You’ll be curious to learn about how our product is used in the field, and have an understanding of how to use data to ensure we’re building the right thing.
WHAT WE OFFER
- Competitive salary : £135K- 170K
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- [In the UK] Private medical insurance through AXA
- [In the UK] Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: Al Jubail, Saudi Arabia; Lusail, Qatar; Karachi, Pakistan; Jamnagar, India; Yanbu, Saudi Arabia
Eram Talent is seeking a dedicated Mechanical Engineer - Central Maintenance - Shop to join their team in Saudi Arabia. In this role, you will be responsible for overseeing the maintenance and repair activities within the central maintenance workshop, ensuring operational efficiency and equipment reliability.
Responsibilities
Plan, coordinate, and supervise mechanical maintenance activities within the central maintenance workshop.
Ensure all maintenance work complies with safety regulations and company standards.
Diagnose mechanical issues, implement appropriate maintenance procedures, and oversee repairs of equipment and machinery.
Maintain accurate records of maintenance activities, reports, and equipment history.
Collaborate with engineering and operations teams to schedule maintenance activities minimizing downtime.
Perform maintenance, inspection, and troubleshooting of rotating and static equipment (pumps, compressors, turbines, heat exchangers, etc.)
Lead and support workshop operations, including mechanical repairs, overhauling, and refurbishment activities
Execute preventive and corrective maintenance within petrochemical plant facilities
Participate in plant shutdowns and turnaround activities, ensuring timely and safe completion of tasks
Ensure compliance with safety standards, procedures, and quality requirements in all maintenance operations
Evaluate and recommend improvements for maintenance processes and equipment performance
Requirements
Bachelor's degree in Mechanical Engineering or a related field.
Minimum
10 years of experience
in petrochemical or refinery maintenance environments
Strong hands-on experience with rotating and static equipment maintenance and repair
Proven experience in workshop operations and shutdown/turnaround support
Good knowledge of safety standards, maintenance procedures, and industry best practice
Strong knowledge of maintenance procedures, mechanical systems, and machinery diagnostics.
Familiarity with safety standards and regulations related to maintenance operations.
Excellent problem-solving and organizational skills.
Proficient in maintenance management software and Microsoft Office applications.
Strong communication skills and ability to lead and work within a team.
Al Jubail, Saudi Arabia; Lusail, Qatar; Karachi, Pakistan; Jamnagar, India; Yanbu, Saudi Arabia
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You're a product leader who has spent years in the trenches with institutional clients, guiding them through complex technical integrations — and you've come out the other side knowing where those efforts succeed, stall, or fall apart. You understand the client journey across sales, testing, and eventually go live.
As Director, Product Manager Institutional Platform, you will own the end-to-end experience of enterprise clients integrating with Galaxy's institutional custody and trading services. You'll work hand-in-hand with clients' technical and operations teams, as well as Galaxy's engineering, trading, operations, and client service organizations, to make every integration smoother, faster, and more predictable than the last — and you'll turn what you learn into documentation, tooling, and support resources that scale.
What You’ll Do:
Own the product experience for enterprise clients using Galaxy's institutional custody and trading platform, from initial technical scoping through go-live and steady-state usage.
Act as the primary product point of contact for clients during integration, translating their requirements across market data, order entry, trade reconciliation and settlement, and post-trade reporting into clear technical and product specifications, always keeping an eye towards best in class UX and repeatable processes.
Partner directly with client engineering and operations teams to troubleshoot integration issues, unblock technical dependencies, and keep complex, multi-workstream onboardings on track.
Collaborate closely with engineering, trading, operations, and compliance to ensure the platform's APIs, workflows, and tooling meet the real-world needs of institutional clients integrating for custody, staking, and trading.
Identify recurring friction points across client onboardings and drive the roadmap for internal tools and platform improvements that reduce integration time and support burden.
Own and continuously improve Galaxy's client-facing documentation — API references, integration guides, runbooks, and FAQs — so clients can self-serve wherever possible.
Define and track metrics for onboarding health (time-to-integration, support ticket volume, client satisfaction) and report progress and blockers to product and business leadership.
Represent the voice of the client internally, ensuring product and engineering prioritization reflects real integration/usage pain points and institutional client needs.
What We’re Looking For:
10+ years of experience in product management, solutions engineering, or a related technical role, with a meaningful portion of that in digital assets.
Direct, hands-on experience managing enterprise clients through technically complex integrations.
Familiarity with custody and staking workflows in the digital assets industry, and the operational and security considerations unique to them.
Demonstrated ability to translate ambiguous or highly technical client requirements into clear specifications, documentation, and product priorities.
Track record of building or substantially improving client-facing documentation, developer guides, or support resources.
Excellent stakeholder management skills — comfortable working directly with client technical teams and internal engineering, trading, and operations stakeholders simultaneously.
Ability to manage multiple concurrent client relationships without losing sight of the details.
Bonus Points:
Experience at a crypto exchange, custodian, prime broker, or institutional trading platform.
Background in technical writing or developer experience (DX) roles.
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free virtual coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$275,000
—
$300,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We are hiring a highly organized and proactive
Operations Manager
with experience in short-term rentals or hospitality to oversee day-to-day operations across a portfolio of luxury properties.
This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance, guest experience, and system improvements.
Key Responsibilities
Manage daily operations across multiple short-term rental properties
Oversee cleaners, maintenance staff, and third-party vendors
Handle guest communication, ensuring rapid response times (<5 minutes during active hours)
Resolve guest issues efficiently while maintaining a high standard of service
Coordinate property turnovers, inspections, and readiness
Develop, document, and improve SOPs and operational systems
Monitor and optimize operational KPIs including guest satisfaction (target: 4.8+ rating)
Identify inefficiencies and implement scalable solutions
Ensure all properties remain fully operational and guest-ready at all times
Requirements
Proven experience in short-term r
ental, hospitality, or property management
operations
Strong written and verbal communication skills
Excellent problem-solving ability under pressure
Highly organized with strong attention to detail
Ability to work independently and take full
ownership of responsibilities
Experience managing
multiple properties
simultaneously
Familiarity with PMS platforms (e.g.,
Guesty
)
Experience with tools such as
Slack, WhatsApp, Notion, or Asana
Exposure to dynamic pricing tools (e.g.,
PriceLabs
)
Experience building
SOPs and operational systems
Basic understanding of revenue management in hospitality
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Shanghai, China; Hong Kong; Taipei, Taiwan
Freelance Trainer & Associate Consultant
(Luxury Retail / Customer Experience)
CXG 外部合作讲师 / 轻咨询顾问(奢侈品零售 / 客户体验)
Location: Greater China / APAC | Engagement Type: Freelance / Project-based
工作地点:大中华区 / 亚太地区|合作形式:自由职业 / 项目制合作
Role Positioning (Please Read Carefully)
岗位定位(请务必阅读)
This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.
这不是一个通用型讲师岗位。你需要既能交付高质量培训,又能将业务问题转化为可执行行为。
Key Responsibilities
岗位职责
1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
1. 培训交付(核心):为一线及管理者提供培训,包括服务、VIC客户经营、销售转化及领导力。
2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
2. 业务转化:将业务问题转化为行为标准与培训方案,并与业务指标挂钩。
3. Content Adaptation: Customize CXG frameworks and localize for APAC.
3. 内容定制:基于CXG方法论进行客户化与本地化。
4. Light Consulting Support: Support workshops and provide structured feedback.
4. 轻咨询支持:参与客户讨论并提供结构化反馈。
Requirements
Mandatory Requirements (Non-negotiable)
任职要求(硬性条件)
Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D).
奢侈品经验:必须具备深度在场经验(门店、客户经营或内部培训)。
Training Experience: Experience training frontline and managers with strong facilitation skills.
培训经验:具备一线及管理者培训经验,具备良好授课能力。
Business Understanding: Ability to connect training with business outcomes.
业务理解:能将培训与业务结果(转化、客户体验等)连接。
Preferred Profile
优先考虑
Store manager / L&D / consulting experience preferred.
有店长、培训或咨询经验优先。
Extensive experience in the automotive industry highly preferred.
汽车行业经验丰富者尤其优先。
Language: Mandarin & English required; Japanese/Korean/Cantonese a plus.
语言要求:中英文流利,日语/韩语/广东话 是加分项
What We Do NOT Look For
不考虑人选
Generic trainers without retail experience or purely theoretical profiles.
无零售经验的通用讲师或纯理论型人员。
Application Requirements
应聘要求
CV + Training portfolio + 1 case (business challenge, solution, impact).
简历 + 培训案例 + 1个案例说明(业务问题、方案及结果)。
Benefits
To be discussed during the interview.
服务费用面议
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.
Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.
If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Initiate and lead discussions
on technical solutions and architecture.
Influence technical decision-making
and set standards for sound engineering practices.
Lead refactoring and modernization efforts
while maintaining delivery timelines.
Identify and prioritize technical debt
to ensure long-term codebase health.
Collaborate with product and engineering leads
to balance business goals with technical integrity.
Build and deliver end-to-end software solutions
in a fast-paced environment.
Take ownership of production issues
and define efficient triage and resolution processes.
Implement robust test coverage
and uphold strong code review standards.
Enhance developer experience
by improving tools, processes, and workflows.
Act as a
hands-on technical leader
who guides, mentors, and inspires the engineering team.
REQUIREMENTS
8+ years
of experience in software development.
2+ years
of experience working with
Go
.
2+ years
of experience as a
Technical Lead
.
Strong experience with
PostgreSQL
and/or
MySQL
.
Proficiency with
Git
,
Docker
,
Kubernetes
, and
Helm
.
Experience with messaging systems (
RabbitMQ
and/or
Kafka
).
Basic understanding of frontend frameworks (
React
and/or
Next.js
).
Basic knowledge of
cloud computing
(
Google Cloud Platform
preferred).
NICE TO HAVE
Experience building
scalable, secure Login-as-a-Service platforms
.
Deep understanding of
OAuth2
,
OIDC
,
SAML
,
JWT
, and
session/token management
.
Strong knowledge of
social login
,
SSO
, and
federated identity
.
Experience designing
multi-tenant identity systems
with isolation and configurability.
Experience delivering
developer-friendly APIs, SDKs, and integration documentation
.
Excellent English communication skills
- both technical and non-technical.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Lead, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: Bengaluru
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Product team at Harvey, you'll play a critical role in designing and building new backend systems while equally scaling and strengthening our existing infrastructure. Our backend infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in Bengaluru, India.
WHAT YOU'LL DO
- Design and build scalable, fault-tolerant backend infrastructure systems that power Harvey's AI platform across multiple cloud regions
- Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
- Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
- Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
- Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
- Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
- Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
- Representative Projects
- Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
- Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
- Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
- Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
- Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
WHAT YOU HAVE
- 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
- Long track record building and scaling complex, large-scale distributed systems
- Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
- Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
- Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
- Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)
- Strong programming skills in Python, Go, or similar languages
- Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence
NICE TO HAVE
- Experience building infrastructure for AI/ML workloads or high-throughput inference systems
- Background with distributed rate limiting, load balancing, or quota management systems
- Experience operating multi-tenant platforms with strict security and compliance requirements
- Track record of leading complex cross-functional projects and delivering measurable impact
ADDITIONAL INFORMATION
- Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice.
#LI-AS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Los Angeles, USA
Technical Program Managers
at Riot lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot's strategic priorities.
As a
Senior Technical Program Manager
on the Program Management team in Publishing Platform, you will coordinate important development projects and lead the integration of Riot's games with Publishing Platform’s suite of products. You excel at condensing the million moving parts of platform development and game development into strategic points of focus between our development teams, smooth the process of platform development and integration before, during, and after launch. You will report to the Manager, Program Management.
Responsibilities:
Align autonomous teams towards complex cross-pillar programs centered around Riot's strategic priorities.
Create program plans with cross functional teams such as creative, architecture, operations, technical teams, and leadership.
Plan and scope cross team projects within Publishing Platform.
Evangelize processes and delivery methodologies to ensure we accomplish our program goals.
Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams.
Report on program performance, ensuring each program achieves milestones against its objective.
Organize program-level planning, communication, and team member rituals.
Standardize communications best practices, nomenclature, and tools between platform teams and their customers.
Manage risks and issues across programs and within teams.
Foster transparency and predictability by building and maintaining roadmaps for assigned programs.
Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction.
Assist in the creation of product release and go-to-market plans.
Understand fiscal practices and controls, recording, and reporting on program expenditures & ROI.
Required Qualifications:
6+ years of relevant industry experience
Excellent teamwork, team leadership, communication, and stakeholder management
Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e. JIRA)
Experience in software development, infrastructure, or live operations management
Desired Qualifications:
Previous program experience in a large distributed organization.
Experience managing software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service.
Experience working on a variety of software products in the gaming or entertainment space.
For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
GTM Engineer
GTM Engineer (Applied AI)
Location: Dublin or London
About Fin
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
The team
GTM Engineering builds the tools that help our Sales and Customer Success teams win more deals, grow accounts and keep customers. The aim is tools that make a real difference to pipeline, win rate and retention, and give reps more time with customers.
To do that, we join data most GTM tools never see: how customers use the product, what was said on every sales call, how Fin performs for each customer, and everything in the CRM. On top of that we build agents and models that tell reps which accounts need attention, prepare them for calls, flag buying and churn signals, explain why deals are won and lost, and draft research and outreach.
The role
We're looking for a GTM Engineer to own a business problem from start to finish. You'll start with a commercial question or problem, you'll work out with reps and leaders whether it's worth solving and what success looks like. Then you'll build the data, the agent and the product, and get it into the daily routine of the people it's for.
Once it's live, you'll own making it better. You'll understand how it behaves in production, find where it fails, improve how it decides or acts, and work out whether it's making a difference. That includes deciding when something isn't working and should stop.
What you'll do:
Build and ship AI agents and LLM-powered tools for Sales and Success, such as account research, call prep, post-call follow-up, renewal risk and pipeline review.
Own the full stack: Python backends and APIs, data models in Snowflake, feedback pipelines, and React frontends where a tool needs one.
Instrument what you build. Trace agent actions, tool calls, failures and the edits reps make to agent output, so you can see where quality breaks down.
Set the quality bar with the people who use the tools. Build evaluation sets, grade output with human and model graders, and run regression tests and production monitoring.
Diagnose weak results across context, data, tools, prompts and workflow design. Test the fix on replays of past traffic before it ships.
Decide what an agent can do on its own and where a rep reviews its work first, and build the guardrails and review steps to match.
Measure adoption and business impact on conversion, win rate, cycle time and retention. Use experiments and staged rollouts where you can.
Get tools into teams' hands. Write the playbook, run the enablement session, and work with sales leaders so the tool becomes part of how their team works.
What you bring
4+ years building production software, applied AI systems or data products.
You've built LLM-powered applications or agents that real users rely on.
You've improved an AI system after launch using traces, user feedback, evals or experiments.
Hands-on evaluation experience, such as building regression tests and grading output with humans or models.
Strong Python and SQL. You're comfortable designing APIs and data models.
You can measure impact with rigour and tell whether a metric moved because of your change.
Product judgment. You can sit with a sales rep, work out what they need, and decide what to build first.
You use AI coding tools heavily and know how to get reliable work out of them.
Nice to have
Experience with GTM systems such as Salesforce, Gong or Outreach.
dbt, Airflow or other data orchestration tools.
Agent evaluation or observability tools.
Time spent in, or building for, a sales, CS or revenue operations team.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Sao Paulo, Brazil
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Workable technical problem-solving skills
Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
Ability to describe issues concisely based on client feedback
Experience in customer service
Team player able to pass issues onto appropriate parties, or escalate when necessary
Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation
Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary
Qualifications & Skills:
Bachelor’s Degree
2+ years of experience
Experience within the video game industry
Ability to problem solve
Prior integration experience
Clear written and verbal communication skills
Strong customer service/interpersonal skills
General Integration knowledge
Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy
Effective time management skills and excellent attention to detail
Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload
Need to understand specific client needs and problem solve appropriately
Nice to Have:
Multilingual proficiency
Experience with web or game programming (Unreal, Unity), or higher education in computer science
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Junior/Integration Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: London
Workplace: hybrid
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: We are looking for a Solutions Consultant to support the development of the European region by providing technical expertise and experience to the team, customers, and partners. In this role you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.The role is based in London, United Kingdom.Responsibilities:Customer Oriented:Conduct key customer meetings with Sales Executives, offering technical expertise and support on product roadmap.Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.Assist in the production of RFPs and other proposals to clients.Design and deliver high-quality technical Proof of Concepts for prospective customers.Represent products to customers and at field events such as conferences, summits, seminars, etc.Partner Oriented:Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.Assist partners in defining sales strategies based on product specifics and capabilities.Company and Team-Oriented:Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.Participate in defining deal-win strategies and region development strategies.Present technical and business aspects of proposed solutions to a C-Level audience.Requirements:Bachelor's degree in a related field.Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.Technical depth to respond to all functional and technical elements of RFIs/RFPs.Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.Proven success in conveying customer requirements to Product Management teams.Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.Willingness to travel as needed to meet with clients and attend industry events.Fluent English.Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).Will be a plus:Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For
We are looking for a
Solutions Consultant
to support the development of the European region by providing technical expertise and experience to the team, customers, and partners.
In this role, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities
Customer Oriented:
Conduct key customer meetings with Sales Executives, offering technical expertise and support on the product roadmap.
Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.
Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.
Assist in the production of RFPs and other proposals to clients.
Design and deliver high-quality technical Proof of Concepts for prospective customers.
Represent products to customers and at field events such as conferences, summits, seminars, etc.
Partner Oriented:
Communicate the company vision to key prospect partners, aiding in their understanding of our product roadmap.
Assist partners in defining sales strategies based on product specifics and capabilities.
Company and Team-Oriented:
Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.
Participate in defining deal-win strategies and region development strategies.
Present technical and business aspects of proposed solutions to a C-Level audience.
Requirements
Bachelor's degree in a related field.
Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.
Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.
Technical depth to respond to all functional and technical elements of RFIs/RFPs.
Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.
In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.
Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.
Proven success in conveying customer requirements to Product Management teams.
Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.
Willingness to travel as needed to meet with clients and attend industry events.
Fluent English.
Recent hands-on experience with programming within modern web or enterprise development systems.
Familiarity with production environments (application servers, web servers, databases).
Will be a plus
Recent hands-on experience with programming within a modern web or enterprise development systems.
Familiarity with production environments (application servers, web servers, databases).
What you should expect from us
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Al Jubail, Saudi Arabia; Yanbu, Saudi Arabia; Lusail, Qatar; Jamnagar, India; Karachi, Pakistan; Abu Dhabi, United Arab Emirates
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ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисKuala Lumpur
УдалённоPoland; Portugal; Ireland; Germany
ГибридLondon
New York, NY
УдалённоSouth Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic; Timezone: