Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
International Ambassador
onboard
Royal Caribbean Cruises.
The International Ambassador
manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests.
Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance..
Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests.
Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing.
Identifies shipboard employees who speak other languages which may be required to assist guests with translation.
Makes announcements in the appropriate core languages over the public announcement system.
Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements.
Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts
individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers.
Prepares a variety of reports and letters utilizing company's computer system and equipment.
REQUIREMENTS:
Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required
Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
Ability to pay close attention to detail.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing
Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred.
Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation
Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES!
The Group Coordinator
is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc.
Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue.
Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service,
Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution.
Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc.
Inspects rooms and displays for conformance to needs and desires of group.
Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc.
Arranges publicity, special functions, and performs other duties to promote goodwill.
Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager.
Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate.
Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Good level of English
1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function.
Proven customer service skills to build and strengthen relationships.
Ability to up-sell and cross-sell products and services.
Ability to pay close attention to detail while coordinating many functions
Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to conduct meetings efficiently and in a timely manner.
Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to perform basic math functions with regard to product and service pricing.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications.
Completion of high school or basic education equivalency preferred.
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
CRUISE PROGRAMS ADMINISTRATOR FOR ROYAL CARIBBEAN CRUISES!
The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Assists with the administration of Bingo per SQM & The Royal Way (GAS).
Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo.
Manages wedding program in association with The Wedding Experience:
Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside.
Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy.
Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed.
Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director.
Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director.
Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files.
Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise
Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
Etc.
REQUIREMENTS:
2-3 years Administrative experience required
Minimum two contracts completed with experience with an administrative background preferred.
Event planning experience required
Customer service skills required
Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information
Analytical ability relating to budgetary requirements, coursework or professional experience preferred.
Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.
Ability to type 40–50 words per minute.
Command of the English language with excellent spelling, punctuation and grammar skills.
Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc.
Excellent interpersonal skills to communicate with all levels of management and employees
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
APPRENTICE PURSER
for ROYAL CARIBBEAN CRUISES!
The Apprentice Purser
assists the other employees in the Shipboard Financial Operations division by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Assists the 2nd Purser Payroll and Crew Payroll Manager with the sale of money orders, collecting crew SeaPass accounts, payroll distribution and any other crew-related financial matters.
Assists the 2nd Purser Administration with gratuity posting and/or balancing, reconciling prepaid amenities, obtaining method of payment for guest SeaPass accounts and any other guest-related financial matters.
Performs clerical work such as filing and photocopying. Assists with general office work and duties.
Assists the Financial Operations Division as determined by the Financial Controller.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description is not intended to prescribe the only duties to be performed by this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum 21 years old
Minimum 6 months experience in a payroll or accounting processing position within the hospitality industry or financial institution.
Very good level of English language
Ability to work independently as well as part of a closely-knit team.
Ability to work with and maintain confidential documentation.
Ability to excel with reconciliation, functions and formulas relating to cash handling.
Proven customer service skills to interact appropriately with guests and crew in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests and crew, divisional managers and shipboard employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including adding machines/calculators, typewriters, telephones, computers and copy machines.
Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint.
Completion of high school, basic education or vocational training equivalency preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Assistant Repairman for Royal Caribbean!
The Assistant Repairman
shall carry out the work orders given by the Repair Supervisor. They are skilled workers and must be able to carry out all kinds of maintenance and repair work.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
He is responsible for the general overhauling and maintenance of all galley equipment and machinery.
Carries out most steelwork, including stainless steel.
Responsible for the maintenance and repair of all piping related to Hotel operations, such as fresh water, black water, grey water, pulper, drains, etc.
Cleaning and maintenance of the workshop and lockers as assigned by the Repair Supervisor.
May be required to perform and/or assign additional routines and work descriptions as listed in the Planned Maintenance System.
Know, follow and enforce SQM policies.
Repair and maintenance of the following equipment as assigned by the Hotel Maintenance Manager and/or Repair Supervisor:
- Laundry equipment (non-electrical)
- Technical and plumbing equipment in galleys, bars and pantries
- Filling and emptying duties/technical equipment for Jacuzzi, Spas and Pools
- Welding, including Gas, Electric, TIG, and MIG
- Lathe machine, milling machine and all common shop equipment
- Most steelwork, including stainless steel
- General maintenance of plumbing and piping system within the Hotel areas of responsibility
REQUIREMENTS:
Minimum 21 years old
Ability to speak English clearly, distinctly and cordially with guests.
Prior welding and machinist experience.
While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or
feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. In the event of an emergency the employee may be required to sit, stoop, kneel or crawl.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
BUTLER for CELEBRITY CRUISES!
The Butler
owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges
Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery
Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption
Championing excellence and driving further increasing standards on behalf of the Retreat program and guest
Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Waiter
for CELEBRITY CRUISES!
The Waiter
provides friendly and professional service to the guests in the restaurant and buffet area, anticipating and fulfilling their needs.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Must be knowledgeable about all of the menu items and ingredients and be able to describe them to the guests.
Ensures guests are completely satisfied with the food and service and reports to the Assistant Maître d’ any special requests or complaints made by the guests.
Reports for duty at assigned times following his/her supervisor’s instructions according to company policies.
Performs any additional duties required by the Restaurant Manager’s schedule.
Responsible for keeping his/her working section clean and tidy following the United States Public Health rules and regulations at all times.
Must have the physical ability to carry 16 covers (15-20 Kg.; approximately 44 pounds). For female Dining Room Waiters, 12 covers only.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum of three years experience in a food preparation/service position in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred).
Ability to analyze and interpret documents such as recipes and manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: September 30, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Snack Attendant Casual Dining
for CELEBRITY CRUISES!
The Snack Steward provides a friendly and professional service to the guests in the buffet service area.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Will be assigned a station in the buffet restaurant and will be required to promptly replenish the food and beverages in the buffet line.
Reports for duty at assigned times and follows his/her supervisor’s instructions according to the company’s rules and regulations.
Duties include the cleaning of assigned working area following at all times the United States Public Health rules and regulations.
Provides assistance with the transporting of the necessary stock from the main storeroom to the buffet area.
REQUIREMENTS:
Minimum of two years food and beverage experience in an upscale hotel, resort or cruise ship
Knowledge of proper cleaning techniques, requirements and use of equipment.
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
OILER for CELEBRITY CRUISES!
The Oiler
shall complete the work orders given by the Staff Chief Engineer. He/she must be a skilled worker and be able to complete all kinds of maintenance and repair work. This position will be trained in various areas and tasks within the Engine Department.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Collaborates with supervisors to understand and comply with the company's environmental policies and is committed to safeguarding the environment. Informs immediate supervisor if any environmental system does not function properly onboard.
Performs all duties and responsibilities in accordance with ISM/ISO and SQM standards, USPH guidelines, Environmental and Safety policies.
Assists with the maintenance that has to be carried out in different areas of the Engine Department.
Keeps engine and pump rooms clean and perform any kind of paint work.
Responsible to assist the 2nd Engineer carry out necessary painting, cleaning and maintenance of their assigned area.
Assigned to a 2nd Engineer on duty and works in close cooperation with Engineer. · Responsible for watch schedule as the 2nd Engineer.
REQUIREMENTS:
Good level of English
Minimum 21 years old
Recent job experience in the same role
Completed general fire fighting training.
Maintain current STCW certification
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Specialty Restaurant Server
for Carnival Cruise Line!
The
Specialty Restaurant Server
is a key player in delivering a memorable dining experience at esteemed steakhouse. This role emphasizes exceptional guest service, focusing on attentiveness, professionalism, and an in-depth understanding of our culinary offerings.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Embrace the company's hospitality standard, including greeting guests and co-workers, smiling, making eye contact, and using names.
Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
Escort guests to their tables, present menus, and explain daily specials and unique steak cuts.
Maintain a clean and organized service area, ensuring all necessary utensils, glassware, and linens are available and in pristine condition.
Assist in setting up and resetting tables in accordance with steakhouse standards, ensuring a polished and inviting dining environment.
Take accurate guest orders, answer questions about the menu, and offer recommendations, including beverage pairings.
Deliver food and beverages promptly, ensuring each dish is served at the optimal temperature and meeting any specific dietary requirements.
Address special guest requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
Promote and upsell additional menu items to enhance the dining experience.
Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-oriented approach.
Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
To ensure that the stations are set up in a correct manner with the required mise en place, that all electrical fittings (e.g., coffee machine) are switched on and functioning properly.
To ensure that your assigned side duty is completed before and after dinner service as specified.
To handle with extreme care all equipment whilst transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control.
Requirements:
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
Passionate about people and able to handle guest complaints with a smile!
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position SPECIALTY RESTAURANT MANAGER
for Carnival Cruise Line!
The
Specialty Restaurant Manager
is responsible for the overall running of a Specialty Restaurant. To oversee the Food and Beverage service activities in the Restaurant and to ensure the guests satisfaction during dinner.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To greet and seat all guests as they enter the Restaurant.
To ensure that all tables have been serviced by Servers for food and bar orders.
To ensure that all special requests made by guests are accommodated as far as is possible.
To ensure that all Servers place the food and beverage orders correctly for the galley.
To check with every table whether the food and service was to their satisfaction and take necessary action if needed.
To present and serve occasion cakes.
To have a thorough knowledge of the reservation procedures.
To perform the necessary administrative tasks.
To ensure correct and timely check-in of employees before service commences.
To ensure that all Restaurant Servers follow the “Carnival Look” standards and are properly attired as per company standards.
To ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests’ expectations.
To monitor areas in the restaurant during service ensuring safe working practices are carried out.
To ensure that all accidents/incidents are reported immediately.
The ensure the correct mise-en-place and set-up of the restaurant before service begins.
To check all tables for correct set-up, the furniture and fixtures are in well maintained and the carpet and floors are clean.
To ensure that all side stations are clean and tidy and have been set up correctly.
To check that the right ambience is created by adjusting the lighting and music to the appropriate levels.
To liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables.
To ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained.
To enforce employee discipline in a fair impartial manner where needed.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Mandatory previous ship experience of working on restaurant management position!
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Previous experience with managing employees.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Room Service Operator
for Carnival Cruise Line!
The Room Service Operator
is the friendly voice that answers the telephone to take guest room service orders and assists guest with any and every query or question they may have. Along with taking the orders the Room Service Operator oversees a team of Assistant Waiters in Room Service ensuring that all orders are correct and delivered to our guests in a timely manner. They are the point of contact available 24 hours a day to answer questions and offer assistance.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To report for duty on time and groomed appropriately
To be knowledgeable of all functions and operations of the Ship in general
To oversee the Assistant Waiters in Room Service
To check the trays that leaves Room Service for correct set-up.
To submit a shift report and bring to the attention of the Assistant Maitre d/Maitre d’ / F&B Manager any matters that need their attention.
To issue in-cabin beverages on non mini bar ships to Stateroom Stewards, and punch the check accordingly.
To perform an accurate handover to the next shift with regard to inventories of Revenue items.
Any report any lost / broken / missing items to the Assistant Maitre d’.
Requirements:
Minimum 1 year experience as Restaurant Supervisor/ Restaurant Host/ Reception.
Fluency in conversational & written English,
Hospitable with a positive attitude and ability to self-motivate.
Excellent telephone skills all calls need to be answered in a professional and courteous manner.
Experience of overseeing a team as will be overseeing Assistant Waiters.
Excellent attention to detail and ability to work to a deadline.
Age: min. 21 years old⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: October 10, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position MAITRE'D
for Carnival Cruise Line!
The
Maître D'
plays a critical role in the ship's dining operations, working closely with the Sr. Maître D' and Restaurant Operations Manager. The Maître D' actively enhances the service staff's efficiency through scheduling, communication, and training strategies, exceeding guest expectations and increasing revenue. They foster engagement, equity, diversity, and inclusion, promoting open communication and learning among team members.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Supervise all restaurant activities onboard the ship, particularly in inclusive main dining rooms and Lido, while ensuring compliance with company standards and overseeing seamless coordination of inclusive dining venues to provide exceptional guest experiences during various dining events.
Support the Sr. Maître D' and Restaurant Operations Manager in monitoring, updating, and adjusting server schedules according to operational needs, ensuring optimal man-hour distribution.
Administer dining room reservations, ensuring proper and timely execution, and accommodate special dining requests when possible.
Deliver professional speeches during dinner in the main dining room and during other dining events, providing informative content and promoting alternative dining venues. The Maître D' may also be required to participate in various events to promote dining services onboard the ship.
Oversee the performance of restaurant employees, management, and service staff.
Actively engage in facilitating and planning training for all restaurant employees, including management and service staff, to ensure a well-trained and high-performing team.
Be fully versed in all restaurant reservation systems, XDining, POS-CSS, SailorMate, CrunchTime, InfoShip, SeaMS, MenuMate and any other systems essential for the efficient management of dining operations onboard the ship.
Maintain adherence to mandatory knowledge, procedures, and policies while ensuring consistency in service, revenue generation, and a healthy working environment.
Ensure compliance with all health, environmental, safety, and security procedures in all dining venues onboard the ship, upholding the highest standards of quality and safety.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Mandatory previous ship experience of working on restaurant management position!
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Previous experience with managing employees.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Junior Restaurant Host/ess
for Carnival Cruise Line!
The Junior Host/ess
is responsible for greeting guests as they enter the dining room, seat guests at their assigned table, and greet guests as they leave the dining room; during Breakfast, Lunch and Dinner service.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
The Junior Host is required to greet the guests as they approach the podium and seat guests as assigned by the YTD Hostess.
To present the menus (and wine list during dinner) when seating the guests, and give the Guest Information Ticket to the Team Head Waiter/Waitress.
When not seating guests, to visit tables and engage in light conversation and/or assist in any guest concerns.
One Junior Host must be available at the podium at all times to greet/seat late dining guests and/or to wish each departing guest a “Very good evening”.
When assigned to Lido, it is the duty of the Junior Host to act as ambassadors by engaging in light conversation with guests, and assist guests when opportunity is presented.
Receive training from the YTD Hostess in silver where and manning the podium during YTD Dinner.
Assist the Sr. Asst. Maitre D’ / Maitre D’ with reservations during Embarkation.
To communicate with the Rest. Host regarding Bon Voyage gifts and Special Dietary requirements for YTD guests.
To monitor and support any team that needs immediate assistance, with a view of maintaining smooth service and guest satisfaction. If any concerns cannot be resolved in a satisfactory manner the Sr. Asst. Maitre D’ / Maitre D’ is advised.
To understand Silver Where (Assigned Seating) in order to assist the Maitre D’ in resolving table assignment queries at the podium, and seat those guests accordingly (should any query be more complicated, to advise the Sr. Asst. Maitre D’ / Maitre D’ immediately).
To be familiar with the CRS system and report all incidents to the Sr. Asst. Maitre D’ / Maitre D’ (accidents, problematic guests, service complaints etc.).
Requirements:
Minimum 1 year experience as Restaurant Host or Restaurant Administrator.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position HR Coordinator
for Carnival Cruise Line!
The
HR Coordinator
supports the Manager Staff Administration (MSA) in all administrative functions, assists team members in a friendly and helpful manner, always providing accurate and most up to date information.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Keep Crew Personnel System (CPS) and A-Pass updated.
Ensure that all sign ons receive accurate information of their meetings for the embarkation day and collect all necessary paperwork.
Prepare information and documents needed for team members to be able to join their next assigned vessel.
Maintain the Crew Notice Board updated with recent and accurate information.
Send the pre-advise sign off and sign on lists to shipboard management on a timely manner.
Prepare seafarer’s manual, agreement and all other sign on documents.
Collect and prepare sign off documents and assist MSA in the sign off orientation.
Collect, forward and follow up on all movement requests received from F&B and HSKP team members.
Prepare reference letter requests and coordinate with the Hotel Admin Coordinator.
Respond to team member’s concern in a considerate, professional and positive manner by showing empathy and listening actively.
Help communicate new travel, immigration and customs procedures to all team members.
Responsible to make sure all information and/or forms and any other literature printed by the Staff Admin office is current, correct and professional.
Manage the ship’s cabin accommodation and manning list based on company regulations, maintain accuracy and control, keep evaluation dates updated.
Maintain a missing employee file list and coordinate the same to the office or to the team member’s last ship in case of non-receipt after a considerable period of time
Requirements:
Degree/Diploma (or foreign equivalent) from an accredited university or college in Human Resource
Min. 1-2 years’ experience as HR Coordinator.
Excellent English skills in both writing and speech
Service and detail oriented with a strong guest focus
Strong focus for employee relations and the ability to support crew members with best business practices according to company’s policy
Excellent management, organizational and communication skills
Ability to work under pressure with minimal supervisor
Age: min. 21 years old
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Guest Services Associate
for Carnival Cruise Line!
The Guest Services Associate
consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction.
Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided.
Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines.
Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up.
Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies
Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float.
Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts.
Maintain a service culture throughout the Guest Service team.
Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees.
Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate.
Use a positive and clear speaking voice, taking the time to understand all requests in detail.
Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively.
Perform all duties and responsibilities in accordance with environmental and safety policies.
Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times.
Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION).
Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Requirements:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits).
Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Good level of English language
Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED
Age: min. 21 years old
Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals.
Attention to detail, excellent organizational and interpersonal skills.
Strong analytical and communication skills.⠀
Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza.
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: March 22, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Maitre'D
for Carnival Cruise Line!
An
Assistant Maître’ds
looks after our Team Dining areas and Lido restaurant ensuring the smooth operation and guest and Team Member satisfaction. Overseeing a team of Assistant Waiters you will be keen to develop their skills and assist them to progress to the nest step in their careers. You will understand the importance of following procedures and policies and adhere to all safety and environmental regulations and trainings on-board.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
The Assistant Maitre d’ is assigned to Room Service (including banqueting) in the day. He/she is responsible to oversee the two Team Headwaiters during the day in the back dining room. Work in the guest dining room for dinner.
To monitor room service employee’s attendance, attitude, cleanliness, neatness, and service.
To communicate effectively and timely with Room Service personnel regarding procedural changes and upcoming events.
To check all trays for correct set-up
To ensure that all equipment and fixtures in Room Service are in a clean condition and the floors are clean.
To conduct orientation for all F&B Servers and Operators assigned to Room Service
To establish and maintain operating par stocks for silverware and equipment.
To ensure that all inventories for Room Service are accurate and submitted in a timely manner.
To liaise with the Groups Coordinator to ensure that all group functions are set up as per specification and replenishing done in a timely manner.
To ensure that all wheelchairs are positioned in the proper locations and staff is aware of the procedures for wheelchair duty on board (and in the terminal building).
To monitor and control the cost in Room Service.
To monitor the distribution of beverages for in-cabin service and spot check the stock of room service beverages available. Bathrobes
To monitor and support any team that needs assistance at dinner, with the view of maintaining smooth service and guest satisfaction.
To liaise with Senior Maitre d’ regarding all crew matters and follow up where necessary.
To ensure that evaluations for F&B Servers in Room Service and Employee Dining Rooms are made and have them countersigned by the Maitre d’.
To ensure United States Public Health standards are met and carried out as standard.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Previous experience with managing employees of different cultures and nationalities is an added preference.
Extensive wine and fine dining service standard knowledge required with minimum 2 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Preferably previous experience of working for a Cruise Line.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Food and Beverage Manager
for Carnival Cruise Line!
Assistant Food and Beverage Manager
will support the Food Operations Manager in the overall operations of food production, auxiliary guest services, and in planning, organizing, and executing assigned tasks.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Lead by example, always keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront
Ensure compliance, auditing, and managing of all regulatory procedures and protocols as outlined in GHESS and VSP Manual Section 7 as applicable to the position and department
Ensure operational galley efficiency and excellence during service periods are achieved in collaboration with Auxiliary, Culinary, and Restaurant teams.
Manage breakdown and subsequent washdown of galleys after service
Assist the Food Operations manager in monitoring and management of all Food Operations areas
Management of supply financial plans with a focus on ensuring expenditures are maintained within set parameters both monthly and fiscally
Management of supply ordering and issuing with an understanding of the difference between master and non-master supply orders. Ensuring that minimal storeroom inventory levels on all food operations supply items are maintained
Managing all applicable supply operational inventory levels and setting up operational inventory par levels as required
Monitor & prepare Funtime records and schedules in due compliance with the MLC regulations as it relates to the Auxiliary and Food Ops management positions
Oversee the monitor all galley equipment to ensure that they are handled and used as per policy and operating parameters to prevent breakdowns.
Conduct and monitor scheduled maintenance of galley equipment in coordination with the Culinary Arts and technical team
Investigating route cause malfunctioning of equipment by reviewing spare parts ordered and the ability to garner the needed cost of repairs information if needed.
Update work order status and repair requests to ensure that the equipment is repaired in a timely manner. Communicate and escalate long pending work orders to FOM.
Lead & engage with Galley supervisors and galley attendants in objectively driven briefings and training. Consistently track Galley Attendants' progression to promotions and successful completion of tests & training ETC as per Job Description.
Requirements:
Diploma or degree in hospitality, hotel management, or other related field or relevant technical training and experience
Minimum 3 years of supervisory or management experience within the food operations department of a cruise ship, resort, or full-service hotel
Previous ship experience is a plus
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: January 16, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.