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Location: South Africa Marketing Operations Specialist Codekeeper is looking for a methodical and reliable Marketing Operations Specialist with a strong grasp of modern web marketing strategies and a clear talent for content creation and writing. This role is ideal for someone who thrives on working with structure, careful planning, and precision - yet enjoys a fast-paced environment where high-quality writing drives real impact. You'll play a key role in shaping messaging, supporting campaigns, and ensuring marketing initiatives are executed with consistency and clarity. Our ideal candidate is eager to grow within the industry and ready to actively contribute to every stage of marketing projects. You’re a strong, disciplined writer who’s prepared to roll up your sleeves, craft compelling content, and support campaigns with focus and accountability. We're accepting applications over the next two months and will close the position as soon as we find the right match - so we encourage you to apply early. Role Description As a Marketing Operations Specialist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference! Key Responsibilities Innovate and Navigate Managing and creating SEO optimized content (website, blog, social media etc.) Compiling landing pages Managing and creating CTAs Writing and analyzing emails (mass, transactional, drips) Managing and creating gated content and sales collateral (such as ebooks or infographics) Monitor and adjust content to fit our brands' guidelines Translate business objectives and strategy into compelling written content for specific audiences Guide and Achieve Set project timelines and ensure they are met by coordinating with various teams Track project performance, specifically to analyze the successful completion of short and long-term goals Communicate and Collaborate Act as the main point of contact for all project stakeholders Ensure effective internal communication and collaboration between marketing, design, sales, and other departments Resolve and Propel Address project-related issues promptly and come up with effective solutions Make critical decisions to ensure project goals are achieved efficiently and effectively Deliver Excellence Ensure all marketing projects are delivered on time, within scope, and within budget Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations More about Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For Strong writing, editing, and proofreading skills Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out) Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing Strong project management skills, with the ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals Additional Requirements 3+ years of experience in content and marketing management Experience with HubSpot and Figma is a pre Proficiency in English, covering both written and verbal communication Excellent interpersonal skills Strong organizational skills and analytical thinking. A preference for pragmatism over idealism Ability to adapt, to manage various tasks and to prioritize effectively Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Philippines Outbound SDR (US Time Zone) Are you a driven, tech-savvy sales professional with a strong understanding of modern web SaaS and a passion for building relationships? Do you enjoy working in a fast-paced environment where no two days are the same and your work directly impacts growth? If so, this could be the perfect opportunity for you. At Codekeeper, you'll join a dynamic team where innovation, initiative, and customer experience are at the heart of everything we do. We're currently accepting applications over the next two months and will fill the role as soon as we find the right person to join our journey. About the Position As an Outbound SDR, you'll play a key role in driving outbound sales growth by identifying and engaging new business opportunities. In our fast-paced, ever-evolving environment, you’ll focus on demonstrating the value of our SaaS Source Code Escrow platform while delivering an exceptional customer experience throughout the sales journey. What You’ll Be Doing Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Comfortable working US hours. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: São Paulo, Brazil SaaS Sales Specialist Are you a tech-savvy sales professional who knows modern web-based SaaS inside and out? If you thrive in a fast-paced environment and want to make a real impact, this could be the role for you. At Codekeeper, you'll own the full sales cycle - prospecting, running demos, and closing deals with customers who need what we've built. You'll be a core part of a growing team where your results are visible and your voice matters. We're accepting applications over the next two months and will fill the position as soon as we find the right person About the Role As a SaaS Sales Specialist, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing Advising customers on potential solutions and building strong relationships through excellent customer service Preparing email sequences and promptly responding to customer emails in a professional manner Identifying and contacting new leads through inbound channels, following up via email or phone A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: South Africa Sales Development Representative (US Time Zone) Are you a driven, tech-savvy sales professional with a strong understanding of modern web SaaS and a passion for building relationships? Do you enjoy working in a fast-paced environment where no two days are the same and your work directly impacts growth? If so, this could be the perfect opportunity for you. At Codekeeper, you’ll join a dynamic team where innovation, initiative, and customer experience are at the heart of everything we do. We're currently accepting applications over the next two months and will fill the role as soon as we find the right person to join our journey. About the Position As a SDR, you'll play a key role in driving both inbound and outbound sales growth by identifying and engaging new business opportunities. In our fast-paced, ever-evolving environment, you’ll focus on demonstrating the value of our SaaS Source Code Escrow platform while delivering an exceptional customer experience throughout the sales journey. What You’ll Be Doing Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Comfortable working US hours. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: Oakland, CA, United States Volunteer: Project Manager, Political Data Collection - This is a remote role, Volunteer role (within the US) * Fraud and phishing warning * If you are reading this away from the WeVote site, please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you Join the WeVote Movement WeVote has an open volunteering position for a Project Manager, Political Data Collection (~5 hours per week) who wants to use their existing skills and learn new skills while helping strengthen American Democracy. About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee . WeVote is a movement of over 150 passionate volunteers (starting with the founders) who are building open-source mobile technologies that touch and mobilize millions of voters on Election Day. We observe that many voters are busy, distracted, and impatient. We have a goal of providing a complete voting experience in 8 minutes, including the download of our app ("WeVote Ballot Guide, @WeVote"). More information is at https://WeVote.US . See Twitter @WeVote . We are a 100% remote organization. What You’ll Do Run weekly Agile meetings for your own team of Political Data Managers Facilitate communication within the team, and with other WeVote teams: Community Outreach, Marketing Strategy, Marketing Social, Newsletter Team, Analytics & Ads, Research Team, Internship Program, Recruiting Work with individuals on the team to find tasks that fit each team member's skill level Review work product from the team and propose strategies for improving efficiency Support and track all team member’s OKRs and Key Results. Train team members unfamiliar with OKRs. Follow up with contributors as their deadlines approach, adjust schedules, and communicate changes to everyone else affected by delays Provide brief reports in meetings via email and in our team newsletter about the status of key projects Who you are: Must haves. At least 1-2 hours each week during our core team hours M-F 9 a.m. - 6 p.m. You want to work with an established and successful team. You are committed to strengthening American Democracy. You are striving for personal excellence. A willingness to work with and support other volunteers You are currently located in the US and can work one or two hours that overlap with US PT per week. Not required, but nice to have. Help maintain and add some political data information to WeVote’s political database If you have more than 5 hours to volunteer each week, there are other ways you can get involved with WeVote What You’ll Gain You will have the opportunity to touch the lives of millions of Americans and be part of a movement and product that will receive national attention. You’ll gain an opportunity to grow within the WeVote movement and meet other volunteers who are like-minded and interested in building a valuable application to empower voters across the United States. You’ll also gain valuable technical skills, have opportunities for leadership development, and expand your personal and professional network.

Location: (Multiple States), United States * Fraud and phishing warning * If you are reading this away from the WeVote site, please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you Volunteer: Project Manager, Human Resources - This is a remote un-paid/volunteer role (within the US) Join the WeVote Movement WeVote has an open volunteering position for a Project Manager, Human Resources (~5 hours per week) who wants to use their existing skills and learn new skills while helping strengthen American Democracy. About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee . WeVote is a movement of over 120 passionate volunteers (starting with the founders) who are building open-source mobile technologies that touch and mobilize millions of voters on Election Day. We observe that many voters are busy, distracted, and impatient. We have a goal of providing a complete voting experience in 8 minutes, including the download of our app ("WeVote Ballot Guide, @WeVote"). More information is at https://WeVote.US . See Twitter @WeVote . We are a 100% remote organization. What You’ll Do Run weekly Agile meetings for the HR team Learn how to do all of our onboarding tasks so you can coach other team members on these skills, and do some of the onboarding tasks yourself Facilitate communication within the team, and with other WeVote teams: Marketing Strategy, Marketing Social, Newsletter Team, Analytics & Ads, Research Team, Internship Program, Recruiting Work with individuals on the team to find tasks that fit each team member's skill level Review work product from the team and propose strategies for improving efficiency Support and track all team member’s OKRs and Key Results. Train team members unfamiliar with OKRs. Follow up with contributors as their deadlines approach, adjust schedules, and communicate changes to everyone else affected by delays Provide brief reports in meetings via email and in our team newsletter about the status of key projects Who you are: Must-haves. At least 1 hour each week during our core team hours M-F 9 a.m. - 6 p.m. in your time zone Attend the HR weekly team meeting: Thursdays at 4:00pm Pacific Time (5:00pm Mountain, 6:00pm Central, 7:00pm Eastern) You want to work with an established and successful team. You are committed to strengthening American Democracy. You are striving for personal excellence. A willingness to work with and support other volunteers You are currently located in the US and can work one or two hours that overlap with US PT per week. Not required, but nice to have. If you have more than 2 hours to volunteer each week, there are other ways you can get involved with WeVote What You’ll Gain You will have the opportunity to touch the lives of millions of Americans and be part of a movement and product that will receive national attention. You’ll gain an opportunity to grow within the WeVote movement and meet other volunteers who are like-minded and interested in building a valuable application to empower voters across the United States. You’ll also gain valuable technical skills, have opportunities for leadership development, and expand your personal and professional network.

Location: Los Angeles, USA Machine Learning Engineers at Riot combine expertise in data processing, automation, machine learning, artificial intelligence, and experimentation to develop data-powered products that improve the player experience, protect competitive integrity, and ensure fair play. As a Machine Learning Engineering Intern , you’ll work with experienced engineers, data scientists, and game or product partners to explore how data and machine learning can support Riot’s games, from shaping engaging player experiences to safeguarding fair and competitive play. You’ll gain exposure to the full ML development cycle, including preparing datasets, engineering features, prototyping models, evaluating results, and communicating findings. You’ll be supported by your team as you learn to build reliable, well-documented solutions. Potential Responsibilities: Collaborate with machine learning engineers, data scientists, software engineers, and product partners on player- or developer-focused projects. Prepare, clean, and explore datasets for machine learning and data-powered applications. Implement feature engineering, modeling, and evaluation approaches under the guidance of experienced team members. Build prototypes, analyses, visualizations, or internal tools that help teams understand player experiences, product systems, or adversarial behavior. Apply testing, documentation, and reproducibility practices to code and experiments. Participate in code reviews, technical discussions, team rituals, and project planning. Communicate technical findings and tradeoffs to both technical and non-technical collaborators. Required Qualifications: Graduating in the 2028 calendar year with an MS or PhD. Currently enrolled in a Computer Science, Machine Learning, Artificial Intelligence, Statistics, Mathematics, Engineering, or related quantitative degree program. Available to work full-time hours for the 12-week internship duration. Comfortable programming in Python. Understanding of machine learning fundamentals, statistics, and data structures and algorithms. Experience working with data using tools such as Python libraries, SQL, or notebooks. Minimum GPA of 2.5. Desired Qualifications: Experience building or evaluating machine learning models through coursework, research, internships, or personal projects. Familiarity with one or more machine learning frameworks or libraries, such as PyTorch, TensorFlow, scikit-learn, or Spark MLlib. Familiarity with SQL and relational databases. Experience with data visualization, experiment design, model evaluation, or statistical analysis. Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment. Experience working with cloud platforms, distributed data systems, or model deployment tools. Portfolio, website, GitHub, research publication, or other collection of original work. Experience working on a video game or related project, particularly in Unity or Unreal Engine. An interest in applying machine learning to either enhancing player experiences or to ensuring competitive integrity through cheat detection. Work Authorization Candidates must be legally authorized to work in the United States for the duration of the program. This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions. For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you! Applications close January 4th, 2027 Our Perks Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience. Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming . It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. (Remote Only) The hourly rate for this internship is USD $80.77

Location: Intellias Meet your recruiter Yaryna Holynska yaryna.holynska@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Automation Test Engineer (JavaScript) Middle Ukraine Remote APPLY NOW REFER A FRIEND Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value. What project we have for you We are looking for a motivated, proactive AQA willing to learn new technologies, working in a challenging and fast-paced environment. You will be working in small cross-functional Agile teams responsible for end-to-end development. What you will do Migration of existing test framework to Playwright Independent work in Discovery phase, including setup and conducting sessions with SMEs to document main app flows and transform them into manual and automated test scenarios Perform whole cycle of testing, including functional, regression, smoke, integration, and release validation Manual testing and test documentation of new features and bug fixes Maintain and extend automated test framework What you need for this Technical requirements: 2+ years of web-based automated testing. Commercial experience with Playwright Must Have: Playwright + TypeScript — e2e test development and support, working with the page object model, fixtures, and helpers. Confidence in using DOM-based selectors instead of data-test-id CI/CD — Setting up pipelines, Docker images, secrets management, scheduled triggers, publishing artifacts API — Working with the REST API to setup the test data, authorizing the service account Integration testing – experience testing scenarios with external systems and asynchronous processes (e.g. Oracle, PIM, background jobs, batch processing) Test development — Ability to work with scenario documentation, define manual session criteria, and translate them into step-by-step scenarios Nice to Have: TestRail or other test management tools experience AI Clerk/Claude Code Agent Environment — Experience with AI-powered test generation UniVerse / MultiValue / UniBasic — Basic understanding of Universe POS, AccuTerm Web, and screen navigation Familiarity with MVIS REST API AWS/Cloud Environments — Understanding network topology, VPN, EC2, GitLab runner in VPC Docker — Working with custom images, debugging pipelined containers Soft Skills / Process Skills: Ability to work in a poorly documented system Ability to work independently without supervision Attention to detail when working with positional selectors and fragile terminal text bindings What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Remote; United States; New York; Boston; Washington, D.C. ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of our teams, hubs, and workflows is growing quickly. Our People Partners play a critical role in enabling leads, supporting peeps, and protecting performance and culture as we grow. As a People Partner at ElevenLabs, you'll sit at the intersection of leadership coaching, organisational design, performance, and day-to-day people guidance. You'll be the dedicated People Partner for our entire Revenue organisation across North America and LATAM, working closely with the Revenue leadership team to understand their rhythms, challenges, and talent needs deeply. You'll meet proactively with leads and teams, unblock people issues, and help architect the organisation ahead of scale, with Employee Relations and employment counsel on hand when cases need them. This is a high-impact role for someone who can context-switch quickly, advise with confidence, build trust across functions, and bring clarity and calm to fast-moving environments. YOU WILL - Act as the dedicated People Partner for Revenue across North America and LATAM, owning the people agenda for the organisation end to end. - Partner deeply with the Revenue leadership team to improve team health, performance, talent density, and organizational clarity. - Run proactive 1:1 sessions with leads, surfacing issues early and guiding leads through People challenges and change. - Lead organisational design for Revenue as it scales, advising on spans and layers, team structures, staffing needs, capability gaps, and succession planning. - Support key People programs (performance reviews, engagement, recognition, and lead enablement) for the Revenue org. - Collaborate with Employee Relations and employment counsel on investigations, complex performance cases, and early-stage ER issues, escalating at the right time. - Identify patterns across teams and regions and turn them into insights, frameworks, or new People initiatives that help us scale smoothly. - Partner closely with the Revenue People Partner for International to compare themes and surface them upwards to our CRO. - Partner with People Ops & Compliance teams to support terminations, mobility, local requirements, and compliance-heavy workflows across North America and LATAM. REQUIREMENTS - Experience supporting senior leaders and teams through the full range of people topics: performance, relations, coaching, growth, restructuring, and organizational design. - Hands-on organizational design experience, including spans and layers, team structures, and succession planning. - Experience guiding leaders and teams through change, such as restructures, team moves, or new ways of working. - Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. - Comfortable working alongside Employee Relations and employment counsel on sensitive cases. - Ability to thrive in a high-velocity, ambiguous environment and make decisions with incomplete information. - Comfortable owning both strategic partnership and hands-on execution, as the dedicated People Partner for North America and LATAM. Experience partnering with teams in North America and LATAM, or an understanding of how People practices and employment norms differ across those regions, is a plus. Location This role is remote-first, so it can be executed from anywhere in on the East Coast USA #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; Dublin; New York; London ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early. As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time. This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working. This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments. YOU WILL - Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners. - Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome. - Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal. - Partner with in-house employment counsel and, when necessary, outside counsel to assess risk. - Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time. - Keep the case log and report on patterns, risks, and trends by team, region, and case type. - Build playbooks, templates, and training that raise lead capability and cut avoidable cases. - Build out a self-serve ER flow for leads, so that common ER cases become scalable. - Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows. REQUIREMENTS - Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company. - Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. - Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel. - Skilled in writing clear, defensible documentation and coaching leads through hard conversations. - Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour. - Comfortable building process as well as running cases, as the ER function is still being built. - Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus. LOCATION This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Sydney, Australia Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Account Executive, you manage a territory that includes target-accounts and an existing book of business that has companies with 2501+ employees. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Enterprise sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management platform. This role is a hybrid opportunity based within Sydney. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of SaaS sales experience, preferably in security with a focus on Enterprise and/or Commercial accounts. Proven track record of meeting or exceeding sales quotas. - Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared. - Advanced skills in: - Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target. - Business acumen, executive presence, relationship building, solution selling, negotiation, & presenting to C-Suite. - Value selling and delivering solutions to provide business outcomes to solve our customers biggest challenges. - Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. - Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment. - A proven team player, eager to collaborate and achieve shared goals rather than working in isolation. - Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve. - Proficient in Salesforce, with a consistent track record of accurately and comprehensively documenting all stages of the sales cycle, from initial contact through close and ongoing client management. - Experience with MEDDPPICC preferred. - Proficiency with Slack, Zoom, Linkedin Sales Navigator & Outreach preferred. - Ability to travel up to 50%+ as needed. What you can expect: - Own Your Territory: Manage and grow your designated territory, focusing on acquiring new Enterprise & Commercial clients and expanding existing accounts. Develop and execute strategic territory plans, prioritizing high-potential accounts and identifying white space opportunities for growth. - Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing MEDDPPICC. - Drive New Business Growth: Design and implement effective sales strategies to: - Navigate complex sales cycles with multiple stakeholders, often extending 6–12 months, and managing large ARR opportunities. - Consistently meet or exceed annual sales quotas. - Maintain a high level of outbound activity with a primary focus on in-person meetings. - Identify and engage key decision-makers within target accounts. - Qualify, develop and close new business opportunities within your territory. - Drive Organic Growth: Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts, leveraging your understanding of our Extended Access Management platform. - Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers. - Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader. - Collaborate Cross-Functionally: - Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to develop tailored solutions that meet client needs and drive satisfaction. - Engage in multi-threaded relationships with client organizations, building deep and broad engagement across technical, operational, and executive stakeholders to drive deal momentum and account health. - Collaborate with partners and channel teams, where applicable, to maximize reach and co-sell into enterprise accounts. - Focus on Solution Selling: - Implement selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - Present and Negotiate: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals. - Utilize effective negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Sydney, Australia Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Solutions Engineer, you’ll act as a strategic technical advisor and trusted partner to our Commercial & Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle. Working closely with the Account Executive, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals. This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources. As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team. This role is a remote hybrid opportunity based within Sydney. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. What we're looking for: - 6+ years of experience in customer-facing technical sales roles within a B2B environment. - Proven track record of selling into Global 1000 customers. - Experience in a multi-product SaaS environment. - Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals. - Skilled at translating technical concepts for both technical and non-technical audiences. - Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams. - Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements. - Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression. - High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines. - Willingness to mentor colleagues and share best practices to support team growth. - Ability to travel up to 25%. - Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP). What you can expect: - Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team. - Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment. - Build strong relationships & deliver technical coaching to Account Executives, Partner Sellers and Sales Engineers, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements. - Provide technical education to customers and partners regarding the 1Password suite of products. USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: ES - Barcelona, Spain Scopely is looking for a Senior Technical Product Manager to join our unannounced project in Barcelona on a hybrid basis or at any of our remote locations in the UK, Portugal, and Ireland. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people worldwide daily. We are in the early stages of development on an ambitious, unannounced, cross-platform Strategy/MMO featuring a well-known IP. You have the opportunity to join a highly experienced team to make a lasting impact on one of the next big releases. What You Will Do Strategic Planning and Execution: Drive the roadmap and technical requirements for platform systems, backend services, and tooling needed to support a global, live-operated mobile/PC game. Leadership and Mentorship: Provide leadership in daily tasks and larger projects, ensuring quality and timely execution. Data Analysis and Insights: Help define technical KPIs, monitor performance, and identify areas of optimisation or risk. Communication and Collaboration: Serve as a vocal and proactive member of the team, actively communicate complex ideas clearly, and maintain visibility with upper management and cross-functional teams to ensure alignment and address potential issues. What We’re Looking For Experience in technical product management and/or software engineering in the mobile games industry. Experience writing technical specifications, translating product needs into system-level requirements. Skilled in managing backlogs, setting goals, and choosing the right tools and techniques to achieve high-quality results. Ability to evaluate technical trade-offs and communicate risks or constraints to non-technical stakeholders. Bonus Points Background in Software Engineering Previous working experience with live software. Familiarity with custom rendering pipelines or GPU-driven rendering architecture At Scopely, we create games for everyone and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us and embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: United States What the Role Is We’re hiring a Staff Software Engineer who’ll be the technical lead for a new Search team at Babylist. This new team will be focused on moving Babylist’s search capability in-house, making our search results more relevant and personalized, and partnering with other teams to transform search in the product from functional to delightful. Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting search and personalization problems in consumer e-commerce. This is zero-to-one work, with big ambitions. You’d build a search capability from the ground up, with a clear mandate from leadership to do it. In your first year, we expect to have rebuilt search to be highly relevant and personalized, and delivered big bets like universal search: one experience across items we sell and items from other retailers, and across products, guides and registries. We also want to work with Addie, our AI registry assistant, to have LLMs play a role in the search experience. If you want to tune an established search system, this isn’t the right role. If you’ve worked inside a strong search team and want to build a new system from scratch at a company earlier in that journey, read on. What You'll Own A Staff Engineer at Babylist sets direction. You’ll be the technical lead for search: you decide where it goes over the next year or two, sequence the bets that get there, and make the technical and product calls along the way. You’re still in the code and will drive initiatives forward across multiple teams. You’ll have software engineering and machine learning engineering support on the team. A few examples of initiatives you’d drive on the Search team: Build search in-house. Choose the architecture for indexing, retrieval and serving, and plan a seamless migration. The system you design replaces what we use today and is the foundation for everything below. Define what a good result is. Decide how we measure result quality, then improve it through query understanding, ranking and the behavioral signals we collect. Unify search across everything we show. One experience across items we sell and items from other retailers, and across products, guides and registries, including how to rank items we don’t sell next to ones we do. Decide how search and recommendations fit together. Bring what we know about a user and their registry into results, and decide how much retrieval and ranking search shares with our recommendation models. Make search conversational. Work with the Addie team, our AI registry assistant, on queries like “best stroller for urban family,” where the shopper describes a need instead of naming a product. Like every Staff Engineer here, you will: Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers. Build the platform or tooling other teams adopt by choice, and own it as it scales. Set the standard for how search builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships. Partner with product, design and data as a peer, shaping what's worth building from the start. Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones Who You Are You meet the Staff bar at Babylist. You’ve shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You’ve already changed how a team builds with AI, and the new way stuck. On top of that, you’ve worked on search problems before, ideally in an e-commerce setting. This role needs depth in the systems behind search and a clear focus on the people using it. You bring: Hands-on search experience: building and running search in production, including indexing, retrieval, ranking and query understanding. You know how to keep a search service fast, relevant and reliable as traffic and catalog size grow. Experience evaluating search quality: offline and online, including relevance judgments and A/B tests. A focus on the user: you use query data, behavior and judgment about result quality to decide what to build, and you can connect a search change to what shoppers do, and to conversion or revenue. Comfort building from zero: you can define the problem, design the system and own it end to end. You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on. Compensation We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. Benefits Company-paid medical and fully covered dental and vision A 401(k) match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things to Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address

Location: Intellias Meet your recruiter Stephen Palmer stephen.palmer@intellias.com https://www.linkedin.com... Vacancy details Management Manager Director Bulgaria, Croatia, Poland, Portugal, Spain, United Kingdom Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you We are building a market-leading AI Solutions practice and are looking for a senior leader to anchor it across Europe. This is a hands-on leadership role at the intersection of technical depth, client advisory, and commercial growth. You will work with business segments and co-own AI outcomes end to end — from shaping opportunities and advising client executives, through architecting and delivering production-grade solutions, to building the team and offerings that let us scale. This is not a pure management role and not a pure architect role. The right person can sit with a client CTO in the morning to frame a transformation roadmap, dive into a model architecture or agent design review in the afternoon, and shape the next quarter’s offering and pipeline in between. You will be a founding pillar of how we take AI from pilot to production at enterprise scale. What you will do Client Advisory & Pre-Sales Act as the senior AI advisor and trusted partner to enterprise clients, translating business problems into pragmatic, value-driven AI strategies and roadmaps. Lead pre-sales and solutioning: shape opportunities, scope and estimate engagements, run discovery and design workshops, and present to senior and C-level stakeholders. Drive proposal and RFP responses, solution narratives, and commercial framing that differentiate us in competitive situations. Identify and grow account opportunities, partnering with business development to convert advisory engagements into delivery programs. Offering & Practice Development Define and productize repeatable AI offerings, accelerators, and reusable assets that shorten time-to-value and improve delivery margins. Establish reference architectures, delivery playbooks, and engineering standards for ML, GenAI, and agentic solutions. Contribute to AI practice strategy and external thought leadership (points of view, frameworks, speaking, content). Delivery Leadership Support end-to-end delivery of AI programs — from PoC and pilot through to hardened production — ensuring solutions actually ship and operate, not just demonstrate. Drive production readiness across the lifecycle: MLOps/LLMOps, evaluation, monitoring, cost management, security, and AI governance. Manage program economics, scope, risk, quality, and stakeholder alignment across distributed delivery teams. Technical Leadership Provide hands-on technical direction across machine learning, deep learning, and GenAI/agentic systems, with the credibility to lead architecture and design reviews. Make and defend platform and architecture decisions across hyperscaler and data ecosystems (AWS, Azure, GCP, Databricks, Salesforce etc.). Set technical standards and uphold engineering quality, mentoring senior technical staff. Team Building & Leadership Recruit, build, and grow a high-performing AI delivery organization in Europe across data science, ML/AI engineering, and solution architecture. Manage, coach, and develop senior practitioners; foster a culture of capability growth, certification, and continuous learning. Operate effectively within a collaborative leadership model alongside business development and technology peers. What you need for this 12+ years in technology, data, or engineering, with strong hands-on background in AI / ML / data science, including genuine hands-on practice (not solely oversight). Demonstrable hands-on expertise in machine learning and deep learning— model development and experimentation with frameworks such as PyTorch or TensorFlow, and a working command of modern ML/DL techniques. Proven track record delivering AI/ML solutions into production at enterprise scale — you have shipped systems that operate reliably in the real world. Production experience on at least one major hyperscaler or data platform(AWS, Azure, GCP, or Databricks); multi-platform fluency is a strong advantage. Hands-on production experience with GenAI and agentic systems — LLMs, RAG, orchestration and agent frameworks, tool/function calling, and evaluation of non-deterministic systems. Experience leading both internally and externally — line-managing internal teams and owning external client programs as a delivery lead, engagement lead, or equivalent accountable role. Executive-grade client presence — able to advise, influence, and build credibility with senior business and technology stakeholders. Nice to Have: Prior consulting or IT/professional-services experience — pre-sales, offering development, and accountability for running AI projects and programs (including revenue or margin contribution). Experience building or scaling an AI / data practice or capability from an early stage. Deep domain expertise in one or more priority verticals — e.g., retail, automotive & mobility, financial services, healthcare / medtech & life sciences, or telecom — sufficient to speak the client’s language and frame value, not just technology. Familiarity with EU AI Act, GDPR, and responsible-AI / governance frameworks as applied to enterprise deployments. Relevant certifications (AWS / Azure / GCP ML or AI, Databricks). Advanced degree (MSc or PhD) in Computer Science, Data Science, Machine Learning, Engineering, or a related field. Experience operating within nearshore / distributed delivery models. Additional European languages. What Success Looks Like (First 6–12 Months) Established credibility with key clients and internal stakeholders as the go-to senior AI leader for one or more business segments. Shaped and helped win AI engagements, with a measurable contribution to pipeline and bookings. Stood up or sharpened a set of productized AI offerings and accelerators that the team can sell and deliver repeatably. Promoted delivery and engineering standards and begun building a growing, high-quality AI team with measurable impact Delivered (or put firmly on track) at least one flagship AI program running in client production. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Global Workplace: Remote TL;DR: We’re looking for a generalist Recruiter to help us build one of the strongest teams in AI safety. You’ll own full-cycle hiring across research, engineering, go-to-market, operations, and design, partnering with the Talent Lead and hiring managers to attract exceptional talent across the US and Europe. About the role We are looking for a Recruiter to help scale White Circle by identifying, attracting, and hiring exceptional talent across every function of the company. This is a true generalist role: one week you may be closing a Research Engineer, the next an Account Executive, a Product Designer, or an Operations hire. You’re comfortable switching between very different roles, quickly learning what "exceptional" looks like in each, and engaging talent that is often not actively looking for new opportunities. The ideal candidate has already delivered strong hiring results in a fast-growing startup and combines solid recruiting fundamentals with genuine curiosity about technology, AI systems, and how world-class teams are built. You will - Own full-cycle recruitment from sourcing through offer acceptance - Hire across research, engineering, GTM, operations, and design, often running several very different searches at once - Source and engage exceptional talent across the US and European markets - Quickly get up to speed on each new function: what the role does, what great looks like, and where that talent can be found - Develop a working understanding of AI, LLMs, and AI safety to assess candidates and communicate the opportunity - Conduct structured interviews and evaluate candidates for capability, problem-solving ability, and cultural alignment - Drive an exceptional candidate experience throughout the hiring process - Track recruiting performance and continuously improve hiring processes, tooling, and workflows - Act as a trusted talent advisor to hiring managers and leadership You’ll fit right in if you - Have 3+ years of full-cycle recruiting experience in high-growth startups or technology companies - Have hired across multiple functions, both technical (research, engineering) and non-technical (GTM, operations, design), and enjoy the variety - Have a track record of results you delivered yourself: roles closed, teams built, and pipelines created from scratch while the company was scaling - Have experience hiring across the US, UK, and EU - Understand the fundamentals of software engineering and modern AI systems well enough to hold a credible conversation with technical candidates - Are highly proactive and resourceful when sourcing difficult-to-find talent - Know how to build relationships with passive candidates and manage complex hiring processes - Have excellent communication and stakeholder management skills - Thrive in a constantly changing environment, where priorities shift, new roles open quickly, and ambiguity is normal - Speak and write fluent English (C1+) A big plus - Experience recruiting AI Engineers, Research Engineers, Applied Scientists, or AI Researchers - Experience hiring for AI startups, research organisations, or developer-focused companies - Experience as one of the first recruiters at an early-stage startup - Familiarity with modern sourcing tools, recruiting automation, and AI-powered recruiting workflows Why White Circle - Meaningful salary and equity package - Paid time off in line with your local regulations - All the hardware, tools, and services you need - Covered subscriptions for AI agents - Team off-sites twice a year — we’ve recently been to the Alps and Saint-Tropez How we hire 1. Introductory call with Talent (25 min) 2. Take-home assignment 3. Interview with Head of People (45 mins) 4. Final interview with CEO (45 min)

Location: Remote or Mississauga Workplace: remote Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.    The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.    Work Location:Remote or hybrid, with periodic in-person collaboration.   Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs. Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms. Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps. Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows. Minimum 3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community) Strong written communication; able to tailor messages to different audiences and roles Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis Ability to interpret product usage and engagement data to drive action Strong organization and project management across multiple concurrent programs and deadlines Excellent presentation skills Preferred Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools Experience in healthcare technology, post-acute, senior living, or acute/payer markets Experience using AI tools to personalize communications and scale engagement Basic HTML/email-builder or design skills

Location: Remote - US Workplace: remote Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.    The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.    Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs. Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms. Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps. Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows. Minimum 3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community) Strong written communication; able to tailor messages to different audiences and roles Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis Ability to interpret product usage and engagement data to drive action Strong organization and project management across multiple concurrent programs and deadlines Excellent presentation skills Preferred Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools Experience in healthcare technology, post-acute, senior living, or acute/payer markets Experience using AI tools to personalize communications and scale engagement Basic HTML/email-builder or design skills