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Location: Paris; San Francisco ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture. In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale. This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.     KEY RESPONSIBILITIES FIRST CUSTOMER’S POINT OF CONTACT - Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries. - Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution. - Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently. - Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.     TECHNICAL SUPPORT - Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for: - GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures). - Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations). - Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters). - Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems. - Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues. - Participate in on-call rotations to provide 24/7 support for critical compute systems - Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.     KUBERNETES & CONTAINERIZATION - Debug Kubernetes clusters with a focus on: - Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff). - Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses). - Resource management (e.g., Requests/Limits, QOS classes, node affinity). - Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors. - Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.     DOCUMENTATION & PROCESS IMPROVEMENT - Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting). - Contribute to post-mortems with actionable follow-ups to prevent recurring incidents. - Train internal teams on best practices for compute infrastructure and debugging. - Help define and refine support processes as a founding member of the new Compute Support team. What We’re Looking For REQUIRED SKILLS & EXPERIENCE - 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization). - Deep Linux/Unix expertise: - Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling). - Performance tuning (e.g., sysctl, ulimit, filesystem optimizations). - Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH). - Storage management (e.g., LVM, RAID, NVMe, GPU-local storage). - Hands-on Kubernetes experience is mandatory: - Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl). - Networking and storage (e.g., CNI plugins, PersistentVolumes). - Resource management (e.g., Requests/Limits, QOS classes). - Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry). - Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks). - Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus. - Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders. - Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability. - Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach. - Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role Studio has been developed to help enterprises build, evaluate, and operate AI systems reliably, safely, and at scale, turning prototypes into production-ready solutions. It provides the infrastructure enterprises need to scale their use cases, including comprehensive monitoring, reliable automation, and centralized tracking of AI assets. We are seeking a strong product leader to own the strategy and shape the future of Studio redefining the AI builder experience in enterprises. You will determine how enterprises observe AI behavior, run complex workflows, version and track assets, and deploy safely across hybrid and self-hosted environments. What You Will do - Strategy & Vision - Define and evangelize the product vision, strategy and annual goals for Studio. You will be accountable for its business impact. - Team leadership - Build the Studio PM organization: hire PMs and stream leads, set the operating cadence (quarterly product reviews, roadmap reviews…), and develop PMs through clear growth paths. - Delivery & Execution - Partner with engineering leadership on the roadmap to scope, sequence, and deliver value by balancing quick wins for our customers while advancing the long-term platform bets. - Drive strategic customer discovery with the PMs under your responsibility. - Go-to-market - Collaborate with Marketing and Go-to-market teams on positioning, pricing and packaging, launch plans, and adoption strategies. - Partner cross-functionally and with other product leaders to ensure we have a unified customer journey. What We're Looking For - 10+ years in product management, with deep experience building technical platform, infrastructure or developer products for enterprise customers and AI/ML fluency - Proven people leadership: you've hired and grown senior PMs, organized teams around clear stream ownership, and built durable operating cadences - Experience launching and scaling products - Proven ability to align and inspire cross-functional teams without direct authority. - Ownership and pragmatism: low ego, high EQ, bias for action; equally comfortable crafting a strategy narrative and diving into metrics, UX details, or a customer escalation - Strong communication skills for executives, teams, and users. - Ability to thrive in dynamic environments where priorities shift. - Self-directed, taking initiative to navigate unknowns and own outcomes. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Sliema, Malta Who We Are At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme. Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er. About the Team The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks. About the Opportunity We are looking for a Deputy Money Laundering Reporting Officer (Deputy MLRO ) to support the MLRO in overseeing and further developing the organisation’s AML/CFT and financial crime compliance framework within a MiCA-regulated crypto-asset environment. The role will provide exposure to a broad range of financial crime matters, including customer due diligence, transaction and blockchain monitoring, investigations, suspicious activity reporting and regulatory engagement. The Deputy MLRO will act as a key AML/CFT subject-matter expert across the organisation, providing oversight, advice and challenge to ensure that financial crime risks are appropriately identified, assessed and managed. The role will also support the continuous enhancement of AML/CFT systems and controls, ensuring that they remain effective, proportionate and aligned with the organisation’s evolving products, customer base and risk profile. Working closely with the MLRO and stakeholders across Compliance, KYC, Transaction Monitoring, Operations, Product, Legal and Risk, the successful candidate will play an important role in maintaining a strong financial crime compliance framework while supporting an efficient and risk-based customer experience. What You’ll Be Doing Support and deputise for the MLRO , including assisting with AML/CFT governance, management and Board reporting, regulatory matters and oversight of the organisation’s financial crime compliance framework. Oversee complex AML / CFT investigations and escalations , including transaction monitoring alerts, blockchain activity, higher-risk customer relationships and internal suspicious activity reports, ensuring decisions and rationale are appropriately documented. Support suspicious activity reporting processes , including assessment of potential suspicion, preparation and review of external reports where appropriate, and maintenance of appropriate confidentiality and controls against tipping off. Provide second-line oversight of KYC , CDD and EDD , including higher-risk customers, Source of Funds and Source of Wealth assessments, customer risk classification, ongoing monitoring and periodic or trigger-based reviews. Oversee and enhance transaction and blockchain monitoring controls , including scenario and threshold calibration, effectiveness testing, identification of emerging typologies and initiatives to improve detection quality and reduce unnecessary false positives. Provide AML/CFT expertise on crypto-specific risks , including self-hosted wallets, cross-chain activity, DeFi, mixers, privacy-enhancing technologies and other emerging risks, as well as applicable Travel Rule requirements. Support regulatory engagement and continuous improvement , including regulatory inspections and information requests, audits, remediation programmes, new product and service risk assessments, AML/CFT training and implementation of relevant regulatory developments. What We’re Looking For Relevant AML/CFT and financial crime experience , preferably gained within a regulated CASP/VASP, crypto exchange, fintech, payments business or financial institution, with experience in a senior AML, financial crime or compliance role considered an advantage. Strong knowledge of EU AML/CFT requirements and the risk-based approach , together with a good understanding of the regulatory framework applicable to CASPs, including MiCA and the EU Transfer of Funds Regulation/Travel Rule. Practical experience across core AML/CFT disciplines , including CDD/EDD, Source of Funds and Source of Wealth, customer risk assessment, transaction monitoring, investigations and suspicious activity reporting. Strong understanding of crypto-assets and blockchain-related financial crime risks , with experience using or interpreting blockchain analytics and transaction monitoring tools considered a strong advantage. Strong analytical and investigative skills , with the ability to assess complex customer and transactional activity, distinguish unusual but legitimate behaviour from genuine financial crime concerns, and reach well-reasoned and defensible decisions. Excellent judgement, communication and stakeholder-management skills , including the confidence to provide independent challenge, escalate material concerns and communicate effectively with senior management, operational teams, auditors and regulatory authorities. Relevant academic or professional qualifications , with a degree in law, finance, economics, compliance, risk or a related field and/or recognised AML/financial crime qualifications such as CAMS, ICA or equivalent considered an advantage. Perks & Benefits Competitive total compensation package. Learning and development programmes and an education subsidy. Team-building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. Additional benefits that we would be pleased to discuss during the recruitment process. OKX Statement OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program. Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last. Responsibilities Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work Represent public sector requirements in model launch planning alongside the launch TPMs Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination You may be a good fit if you Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners Are highly organized and can manage multiple parallel workstreams effectively across distributed teams Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations Have excellent written and verbal communication skills, with the ability to influence without authority Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required) Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably Are a US person. We have agreements with the US Government that mandate this for these roles. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA About the Role The Sr. Associate, Compliance Advisory partners with Complaints, Product, Operations, and other business teams to provide compliance guidance as a second line of defense. The role supports consumer complaint oversight, new and existing product operations advisory, agent readiness, member- and agent-facing communications, and process improvement while identifying consumer and regulatory risks and helping drive issues through remediation and implementation. In this role, you can expect to Complaints Management Advise the first line of defense on complaint-management requirements, regulatory expectations, and industry best practices. Review complaint-handling processes, procedures, controls, and documentation; identify gaps and recommend remediation, maintaining ownership of the issue lifecycle from informing the business of identified gaps and recommendations through completed remediation and implementation. Recommend and implement process improvements that balance regulatory requirements with innovative, member-friendly solutions. Demonstrate knowledge of and apply consumer financial regulations—including Regulations Z, E, and DD, UDAAP, NACHA, VISA Operating Standards, and applicable state requirements—through compliance advisory work and day-to-day responsibilities. Support operational teams in investigating and resolving consumer complaints while analyzing trends and potential member impact. Perform oversight and monitoring to promote timely, accurate, and appropriate complaint resolution. Develop and refine complaint procedures, guidance, training materials, and educational resources. Assist with responses to sensitive and regulatory complaints and inquiries. Ensure complaint-related work, processes, procedures, and guidance align with all applicable requirements of the Complaints Policy. Support regulatory, bank partner, and internal audit readiness by collecting, organizing, and validating requested documentation and helping ensure complaint processes and records are complete and current. Review complaint dashboards and complaint trends to identify emerging risks, recurring issues, and opportunities for improvement. Present compliance findings, complaint trends, risk assessments, recommendations, training, and process updates to business partners and relevant business stakeholders when needed. Prepare executive-level reports and presentations on compliance findings data, trends, risks, and recommendations. Compliance Advisory Provide compliance advisory support for operations supporting new products and changes to existing products, including identifying compliance considerations and helping teams address related risks and requirements. Translate complex compliance requirements and data-driven insights into clear, practical, and actionable guidance for business partners and member-facing teams. Support agent readiness for new products and changes to existing products by partnering on agent-facing communications, member-facing communications, help center articles, training, and other agent-ready content. Partner with Compliance, Legal, Quality Control, Quality Assurance, bank partners, and business teams to mitigate compliance risk. Demonstrate strong proficiency in AI tooling and proactively identify responsible AI-enabled tools and workflows that help the Compliance Advisory team work more efficiently and effectively. Use AI tooling to accelerate data analysis, complaint-trend identification, monitoring, oversight, research, documentation, reporting, and preparation of business-partner guidance while maintaining appropriate human review and compliance with confidentiality requirements. Leverage AI-enabled insights to help business partners make faster, better-informed decisions and improve outcomes for members. Support quality assurance and quality control business partners as a second line of defense by helping ensure the program is regulatory sound, appropriately designed, and operating effectively for its intended purpose. Serve as a knowledgeable Compliance presence in meetings with bank partners and business partners by contributing to discussions, answering questions, and identifying compliance considerations. Core Competencies Consumer complaints and complaint-program management and oversight. Regulatory knowledge, including the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences. Risk identification, escalation, and remediation. Executive and business-partner communication and presentation skills. Data analysis, automation, and practical application of AI tools. Cross-functional collaboration and stakeholder management. Process documentation, monitoring, training, and continuous improvement. Independent execution and resourcefulness, including taking end-to-end ownership. To thrive in this role, you have 5+ years of compliance experience in fintech, banking, or financial services, including meaningful work supporting consumer financial products and a track record of operating with a high degree of independence Direct, hands-on experience with deposit accounts and credit products Hands-on experience with consumer complaints and complaint-program management and oversight Strong regulatory knowledge, with the ability to interpret applicable regulations and translate them into practical, risk-based guidance for products, processes, and member experiences A sharp instinct for risk identification, escalation, and remediation — and the persistence to see issues through to closure Experience supporting regulatory exams, bank partner reviews, or internal audits Executive and business-partner communication and presentation skills Comfort with data analysis and automation, and practical experience applying AI tools to real work A collaborative approach to cross-functional work and stakeholder management Experience with process documentation, monitoring, training, and continuous improvement A bias toward independent execution and resourcefulness, including taking end-to-end ownership from problem to solution Comfort working in a fast pace environment that doesn't slow down #LI-Onsite #LI-LB1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $101,000 — $140,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: London, United Kingdom Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO / Head of Risk, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Latvia Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO / Head of Risk, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Poland Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Cyprus Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As a Product Manager on the Context team, you will define and build the foundation for how AI agents access, interact with, and leverage context, data, tools, platforms, and environments, to deliver powerful, scalable solutions. This role exists to bridge the gap between cutting-edge AI capabilities and real-world usability, ensuring our agents are both capable and seamlessly integrated into Mistral’s broader product ecosystem. You’ll work at the intersection of engineering, research, design, and business, aligning stakeholders around a shared vision while driving execution from concept to launch. The impact of your work will shape how users and enterprises interact with AI, unlocking new possibilities for automation, intelligence, and efficiency. What You Will Do - Define and evangelize a clear product strategy for our Context & Search platform, aligning it with company goals and market opportunities. - Lead market and UX research to identify unmet needs, competitive gaps, and emerging trends in enterprise AI. - Own the end-to-end product lifecycle, from ideation to launch, balancing speed, quality, and user-centric design. - Collaborate with design and research teams to create intuitive, high-impact user experiences, iteratively refined by data and feedback. - Drive go-to-market efforts, including pricing, positioning, and adoption strategies, in partnership with marketing and sales. - Align engineering, design, and business teams around priorities, trade-offs, and timelines to ensure seamless execution. - Maintain a dynamic roadmap that delivers quick wins while advancing long-term strategic bets. What We're Looking For - 5+ years of hands-on Product Management experience, preferably with a focus on Agentic AI, Context Engineering, Data platforms, MCP/Connectors, Search, Ontology and semantic layers in B2B/Enterprise environments. - Strong technical fluency to navigate trade-offs and collaborate effectively with engineering teams. - A relentless focus on solving real user problems, backed by data and qualitative insights. - Proven ability to align and inspire cross-functional teams—engineering, design, and go-to-market—without direct authority. - Exceptional communication skills, with the ability to craft compelling narratives for executives, teams, and users. - Adaptability to thrive in dynamic environments where priorities shift rapidly. - Low ego, high EQ, and a collaborative mindset to build trust and drive decisions through clarity. - A builder’s mindset, with experience turning 0→1 ideas into products users love, and the autonomy to own outcomes end-to-end. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE ROLE Mistral partners with the leaders of their industries to redefine how their most complex, high-stakes challenges are solved with frontier AI. As a Solutions Operations Manager for our strategic accounts, you act as the Technical Program Manager to the account leadership: you sit at the heart of the transformation, working with the client's leadership and with Mistral's best deployment strategists, forward-deployed engineers and applied scientists. You own technical program management end-to-end, planning, governance, execution, while also running the day-to-day operations of the accounts. This is a hands-on role for someone with a solid technical background who has led complex programs and is equally comfortable on running operations. You embed in an account, own the outcome, and bring AI into the day-to-day. WHAT YOU'LL DO As the operational backbone of the account, you act as the right hand to the Program Lead, ensuring Mistral sets the standard for execution, speed, and collaboration with the client. Your role blends technical program management, hands-on delivery governance, and day-to-day operations. GOVERNANCE & STRATEGIC ALIGNMENT - Ensure the Program Lead’s vision is clearly articulated and adopted by both Mistral’s account team and the client - Drive alignment between client stakeholders and Mistral teams to ensure shared priorities and high-quality delivery standards - Facilitate data-driven decision-making for leadership through weekly cadences, steering committee prep, and risk dashboards. STRATEGIC SCOPING & VALUE DEFINITION - Develop a deep understanding of the client’s business, operating model, and strategic priorities - Partner with the Program Lead and Account team to scope transformative programs, identify and define use cases, and build a clear business case and value framework - Translate strategic ambition into measurable outcomes and track the long-term business impact of each program DELIVERY & EXECUTION - Own delivery frameworks: timelines, milestones, reporting, proactively securing commitments and flagging risks or delays early. - Optimize delivery processes by identifying friction points and standardizing workflows to enhance quality and predictability. - Run the account's logistics for Mistral team going on site (access, security, meetings) OPERATIONAL INNOVATION & AUTOMATION - Build and enhance Mistral’s platform and internal tools to empower program delivery with scalable, tailored solutions - Automate workflows to eliminate manual friction in planning, reporting, and follow-ups, accelerating execution and reducing operational overhead WHO YOU ARE - Technical foundation. You have an engineering or equivalent technical background and 3–5 years of experience as a Technical Program Manager (or similar) delivering complex, multi-stakeholder technical programs at a tech company, scale-up, or enterprise. - AI-fluent. You genuinely use AI tools to automate your own work: drafting, analysis, reporting, PMO tasks. You're comfortable building and iterating on automations. - High agency. You don't wait to be told what to do. You see the gap, you close it, and you raise the standard as you go. - Customer-centric. You can hold a room with senior enterprise stakeholders and translate between business strategy and technical delivery. - Meticulous and reliable. Ownership to the last detail; nothing falls through the cracks on your watch. - Adaptable. Comfortable operating in ambiguity and a fast-moving environment; bias to action over process for its own sake. NICE TO HAVE - Experience in enterprise software, AI, or deep-tech delivery environments. - Exposure to change management / adoption at scale within large organizations. - Hands-on experience automating workflows with LLMs or building internal tooling. PRACTICAL DETAILS - Location: Paris, with travel expected ~30% of your time to customer sites (Europe) - Team: Solutions Org, reporting into the Solutions leadership. - Scope: One or several strategic accounts. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Tokyo Workplace: Hybrid Role highlights: - Title: RF AIT Engineer - Department: Global Manufacturing Organization - Reports to: Head of MAITE Japan - Location: Tokyo, Japan - Type of Contract: Permanent - Working model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As an RF AIT Engineer, you own the RF/payload side of production at ICEYE end to end -- integration, debugging, continuous improvement, and adapting processes as new designs come through. You will lead unit-level and satellite-level verification and validation campaigns for communications and SAR payload systems, integrate RF hardware with satellite subsystems, and own anechoic chamber testing to ensure functional readiness. You will act as the primary technical contact for RF-related integration issues and drive continuous improvement across AIT methods, test efficiency, and build reliability --ensuring every spacecraft meets ICEYE's standards for mission success. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Execute unit-level and satellite-level verification and validation (V&V) campaigns, focusing on RF functional performance, communications link integrity, and SAR payload health - Lead the integration of RF hardware (comms, SAR payload) with satellite subsystems (avionics, power, thermal), ensuring seamless interoperability - Own anechoic chamber test campaigns end to end. That is, test planning, execution, data reduction, and pass/fail assessment against link budget and antenna pattern requirements - Develop and maintain automated test scripts and frameworks to enhance efficiency, repeatability, and coverage across functional and environmental test campaigns - Act as primary technical contact for RF-related integration issues, performing root cause analysis and coordinating with RF/comms/SAR payload engineering to resolve anomalies - Support production readiness and design reviews (PRR, CDR) by providing feedback on software testability, hardware-in-the-loop requirements, and system configuration - Contribute to and improve AIT documentation including RF test procedures, integration plans, and configuration records - Interface with Global AIT, RF/Comms/SAR Payload Engineering, and Mission Operations teams to ensure alignment on product standards and lessons learned - Drive continuous improvement initiatives in integration methods, test efficiency, and build reliability What we’re looking for Must haves: - 3+ years of hands-on experience in integration, testing, or production of complex systems, preferably in aerospace or high-reliability hardware industries - Deep technical understanding of satellite RF architectures including communications subsystems, SAR payload, antennas, and link budgets - Hands-on experience with anechoic chamber testing (antenna pattern measurement, radiated performance verification) - Working proficiency in Python for test automation and data analysis - Proven experience in multidisciplinary engineering environments with a focus on system-level validation - Familiarity with hardware-in-the-loop (HIL) testing, environmental testing (EMC, vibration, thermal), and configuration management - Systems engineering mindset -- able to anticipate integration risks and connect RF performance, hardware interfaces, and mission operations - Proficient English (written and spoken) for cross-functional collaboration Nice to haves: - Experience with Atlassian Cloud tools (Jira, Confluence) - Track record of enabling design-for-testability (DFT) and design-for-manufacturing (DFM) - Lean and Six Sigma experience - Experience with SAR payload calibration or comms link-budget analysis beyond routine test execution - Experience writing or improving Python test scripts beyond routine execution - Proficient Japanese (written and spoken) Application Process - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Final Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: United States; Washington, District of Columbia, United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community. This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world. The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption. What You'll Do Own and Grow the Intelligence Community Territory Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment Drive Strategic Renewals and Expansion Outcomes Maintain executive ownership of large-scale renewals and expansion motions across the territory Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes Identify cross-agency and cross-program expansion opportunities within existing deployments Close Complex Enterprise SaaS Transactions Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs) Build strong internal deal governance and forecasting discipline through Salesforce Execute a Federal Partner Ecosystem Motion Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach Deliver Predictable Revenue and Forecast Accountability Carry and achieve an annual quota across net-new and strategic expansion outcomes Maintain high forecast accuracy, deal hygiene, and pipeline rigor Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans What We're Looking For Required Qualifications Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC Deep understanding of IC procurement, acquisition, and contracting processes Clearance Requirements Must be eligible to obtain and maintain a U.S. security clearance Active Secret clearance required TS/SCI strongly preferred; polygraph is a plus Preferred Qualifications Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks) Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles What Success Looks Like in Year 1 Successfully retain and expand major IC renewal footprint Build executive-level relationships across IC agency acquisition and mission hierarchies Establish repeatable co-sell execution with strategic cleared FSIs Close net-new program opportunities across IC agencies and program offices Deliver predictable, finance-ready forecasting and pipeline visibility Why Mattermost Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world. If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you. Target Salary Range: $125,000 – $150,000 USD, plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . #LI-KR1 Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: LG Electronics is seeking Customer Program Managers to lead awarded automation programs from purchase order through customer acceptance for our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization. The Customer Program Manager is the customer's execution point of contact, owns the program schedule and milestones, and coordinates Engineering, headquarters, and partner deliverables to meet customer commitments. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. Commercial ownership remains with sales leadership, and technical design and installation remain with Engineering. This role is offered at Senior and Mid levels. Responsibilities: Program Execution Own the program schedule, milestones, and gate reviews from award through acceptance for autonomous mobile robot, automated transport, collaborative robot cell, simulation, and turnkey integration programs Serve as the execution point of contact for customer plant teams including manufacturing engineering, IT, and launch, and run recurring program status meetings Identify, track, and escalate program risks and issues with clear ownership and dates Engineering, Headquarters, and Partner Coordination Track engineering deliverables such as drawings, software builds, factory and site acceptance tests, and confirm readiness against the customer schedule Coordinate customer IT onboarding, security reviews, and system access requirements with customer IT and internal software teams Coordinate shipping, site readiness, and installation timing with Engineering and logistics Scope, Acceptance, and Handoff Identify scope changes early, document impact on schedule and deliverables, and route them to the commercial team for evaluation Lead customer acceptance and buy off documentation and confirm invoicing milestones as they are achieved Transition completed programs to service and support with complete documentation and lessons learned Senior level additionally Manage multiple concurrent programs across sites and lead customer executive program reviews Set program management standards, templates, and reporting for the team Qualifications: Education Bachelor's degree in Engineering, Business, Supply Chain, or related field Experience Senior: 8+ years in program or project management for industrial automation, capital equipment, or manufacturing supplier launches Mid: 4+ years in the same fields Experience launching equipment or systems into OEM or large manufacturer plants, including gate reviews and customer acceptance Experience coordinating engineering teams, suppliers, and customer IT or security onboarding Familiarity with automotive launch processes such as APQP (preferred) Experience working with overseas engineering teams across time zones (preferred) PMP or equivalent certification (preferred) Skills & Competencies Schedule and milestone discipline with clear written status reporting Confident customer facing communication, including delivering difficult schedule and scope news Strong organization across multiple workstreams and stakeholders Frequent domestic travel to customer sites #LI-DR1 Recruiting Range $80,000 — $115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: LG Electronics is seeking a Sales Operations Manager to run the commercial operations backbone of our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization. The Sales Operations Manager owns quote and proposal document preparation, contract and supplier registration administration, pricing tools, and pipeline reporting, so that the sales team can spend its time with customers. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. Pricing decisions and customer commitments remain with sales leadership. Responsibilities: Quotes, Proposals, and Pricing Tools Prepare quotes and proposal documents for sales leadership approval using standard templates, and manage version control and submission Maintain the price book, quote templates, and margin reporting tools, including exchange rate and cost input updates from headquarters Track RFI and RFQ deadlines and deliverables across all open opportunities and drive internal inputs to completion on time Contracts, Registrations, and Customer Systems Administer NDAs, master agreements, and contract amendments through internal legal and signature processes Manage supplier registrations, customer procurement portals, and compliance questionnaires including sustainability and information security submissions Coordinate customer system account setup and access for internal and headquarters team members Pipeline, Reporting, and Order Administration Maintain the opportunity pipeline and produce weekly pipeline, forecast, and activity reports for sales leadership and headquarters Process purchase orders, track invoicing milestones with Program Management and Finance, and maintain order documentation Maintain the sales team's shared document structure, meeting records, and action tracking Qualifications: Education Bachelor's degree in Business, Engineering, Supply Chain, or related field Experience 5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier Experience with customer procurement portals and supplier registration processes for large manufacturers Experience administering NDAs and commercial contracts through legal and signature workflows Experience supporting a sales team with quotes, pricing tools, and pipeline reporting Experience working with overseas headquarters teams across time zones (preferred) Skills & Competencies Advanced Excel including pricing models, lookups, and scenario tables Strong process discipline, accuracy, and deadline management across many parallel items Clear written communication for customer facing documents and internal reporting Proficiency with CRM or project tracking tools #LI-DR1 Recruiting Range $80,000 — $115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: LG Electronics is seeking a Business Development Manager to open new customers for our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization, owning new business from first contact through purchase order. The Manager leads with consulting engagements such as feasibility studies, simulation, and digital twin work that define automation requirements, and converts them into automation hardware and integration programs. Our customers are manufacturing and logistics operations across automotive and EV, battery, semiconductor and electronics, logistics and fulfillment, aerospace and defense, industrial machinery, and other discrete manufacturing sectors. This role focuses on new customer acquisition. Existing enterprise accounts are managed separately within the sales organization. Responsibilities: New Business Development Build and own a target account list of manufacturing and logistics operations across North America, prioritized by automation need and decision path Open executive and plant leadership relationships at target accounts and qualify opportunities for autonomous mobile robots, automated transport, collaborative robot cells, simulation and digital twin, and turnkey integration Lead opportunities from first engagement through proposal, negotiation, and purchase order, including consulting entry engagements that specify follow on hardware programs Maintain an accurate pipeline and forecast and report progress against new customer and purchase order goals Partnerships and Ecosystem Develop partnerships with third party logistics providers, system integrators, and technology partners that create repeatable deployment paths Represent LG in industry associations, consortiums, and trade events to generate qualified opportunities Commercial Execution Work with Technical Sales Engineers and Engineering to scope solutions, prepare RFI and RFQ responses, and confirm technical feasibility before any commitment is made to a customer Operate within the company's pricing, contracting, and commercial approval framework Hand off awarded programs to Program Management with complete scope, schedule, and commercial documentation Qualifications: Education Bachelor's degree in Engineering, Business, or related field Experience 7+ years in business development or solution sales in industrial automation, robotics, material handling, or smart factory solutions Proven record of opening new enterprise customers and closing capital equipment or automation programs with extended sales cycles Experience selling to plant operations, manufacturing engineering, and procurement in discrete manufacturing or logistics environments Experience working with headquarters engineering or product organizations in a global company (preferred) Skills & Competencies Executive presence and the ability to translate automation value into operational and financial terms for plant and corporate decision makers Self directed pipeline builder, comfortable operating as an individual contributor within a small, growing team Strong knowledge of manufacturing automation, robotics, simulation, and digital transformation Frequent domestic travel to customer sites and industry events #LI-DR1 Recruiting Range $80,000 — $115,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director of Product Security and Incident Response Location: Remote US Compensation Range: $200,000.00 to $210,000.00 plus bonus and equity What You’ll Do: As a Staff CSIRT Analyst, you will be the cornerstone of Huntress’ internal security resilience. You will act as the primary internal escalation point from our SOC, ensuring we protect ourselves with the same rigor and products we use for our customers. In this role, you will strategize with leaders across multiple functions to identify work streams and own the end-to-end incident response lifecycle. You will guide teams, determine key milestones, and proactively anticipate blockers that could hinder our response capabilities. Responsibilities: Incident Response & Triage: Lead the identification, triage, and validation of security incidents through various telemetry sources, acting as the ultimate escalation point for the SOC. Strategic Preparedness: Drive organizational incident readiness by designing and executing practical response exercises (tabletops and purple teaming) to ensure first responders are prepared at all levels of our organization. Telemetry Optimization: Partner with engineering, product security, and detection engineering teams to tune existing telemetry sources to a high true-positive rate, reducing noise and increasing detection efficacy. Offensive Security Partnership: Collaborate closely with the Offensive Security team to identify visibility gaps and ensure proper coverage against modern threat actor TTPs. Partner with product security, engineering, detection engineering, and other applicable business units to close these gaps rather than treating them as a blocker. Continuous Improvement & Leadership : Lead cross-functional Post-Incident Reviews (PIRs) to extract critical lessons learned; own the lifecycle of resulting remediation tasks, driving specific tooling and process enhancements that harden organizational defenses and response against future threats. Stakeholder Communication: Develop and present comprehensive reports and "lessons learned" to stakeholders at all levels following major incidents or exercises. Documentation: Create and maintain playbooks, system configurations, and incident response standards to ensure scalability and supportability. What You Bring To The Team: Experience: 8+ years of experience in Incident Response, SOC Operations, or Digital Forensics (DFIR). Technical Expertise: Advanced knowledge of EDR/MDR platforms, log aggregation (SIEM/ELK), and cloud security environments (AWS/Azure/M365). Problem Solving: Proven ability to articulate the root cause of complex problems using first principles and translate insights into technical solutions. Strategic Thinking: Experience leading small project teams and aligning tech stacks across functions. Communication: Exceptional ability to convey complex technical incident details to both technical teams and executive leadership. Tooling: Familiarity with automation/SOAR platforms and documentation tools like Confluence, Jira, and Lucid Chart. Mindset: A proactive, forward-thinking approach to security with a passion for building "stewardship of culture" through inclusive and actionable security behaviors. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Germany Responsibilities The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value. You'll guide startup and AI customers from the first conversation about their AI ambitions through technical validation, production deployment, and long-term adoption and expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the Startup AI segment. Technical Discovery & Validation: Partner closely with Account Executives to lead technical deep-dive discovery and uncover what kind of AI problem a customer actually has. It might be building AI products and agents, governing how their people and agents use AI, or protecting internet-facing applications from AI-driven threats and traffic. Turn that into a sequenced plan rather than a feature tour. Capture business requirements and map startup and AI customer infrastructure (DNS, CDN, Zero Trust, Network Security, serverless and edge compute) to fit-for-purpose Cloudflare architectures and bespoke solutions. Define scope, success criteria, and technical evaluation plans for Proofs of Concept (PoCs) and Technical Validations, anchored in measurable quality, latency, and cost targets rather than subjective impressions. Rapidly build working, customer-specific prototypes. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, reliability, and scale challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional Services) being an integral part of all proposals. Customer Adoption & Value Realization: Oversee technical onboarding and implementation without executing it yourself, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer's environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance). Act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Guide customers in taking AI applications and agents from prototype to production in a way that is reliable, safe, and affordable. That covers durable state and failure recovery for long-running agents; secure agent design such as defenses against prompt injection, scoped access, and human approval for sensitive actions; and the right model choices for each task. After go-live, help customers keep AI workloads healthy through tracing, quality and cost monitoring, and safe rollout of model and prompt changes, feeding production learnings back into evaluation. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk as customers move from early-stage development to production scale. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data and the evolving needs of startup and AI customers. Translate AI spend into clear business cases, such as cost per task or per resolved request. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for founders, C-level executives, and engineering leaders. Ecosystem & Business Development: Help build and grow Cloudflare's presence in the startup and AI ecosystem. Develop relationships with incubators, accelerators, venture capital firms, founder communities, and developer meetups to generate new pipeline alongside Account Executives. Represent Cloudflare at startup events, demo days, and hackathons, and identify high-potential AI startups early in their journey. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with founders, CTOs, engineering leaders, and other key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, agent design, AI governance and compliance (e.g. GDPR, EU AI Act, data residency), security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Use AI agents, coding agents, Large Language Models (LLMs), and internal platforms as a default way of working. Automate routine tasks such as meeting preparation, RFP/Security Questionnaire responses, sandbox provisioning, demo setup, basic telemetry monitoring, and internal/external documentation, so you have more time for strategic customer advisory. Apply AI-assisted workflows to support customer engineering teams and improve the speed and quality of technical validation. Share hands-on learnings and gaps with product teams as a direct feedback channel. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Support technical enablement for startup and AI customers through workshops, code samples, documentation, and developer onboarding. This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Desirable Skills, Knowledge, and Experience Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Experience working with startups, AI companies, digital-native businesses, or as part of a startup engineering team is strongly valued. Startup Ecosystem Network: An established network within incubators, accelerators, venture capital, and the broader startup scene is highly desirable, along with the drive to take on business development activities and open doors to new relationships. Architectural Mindset: Ability to white-board, design, and articulate complex enterprise, startup, AI application, agent, network, and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives, founders, and technical leaders. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise, mid-market, or startup sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Business fluency in German is required. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Engineering: Solid grounding in AI model fundamentals (model size, context length, reasoning models, fine-tuning versus prompting, and matching the right model to the job). Familiarity with common agent patterns, including knowing when a simple workflow beats an agent, and with open agent frameworks and standards such as MCP. Understanding of how to evaluate and operate AI systems in production. AI-Augmented Workflows: Familiarity with prompt engineering, building prototypes with coding agents, AI-assisted scripting and log analysis, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Bonus Points Technical Enablement: Track record of creating and delivering technical enablement (workshops, code samples, documentation, or developer onboarding) that accelerates customer adoption of complex platforms. Applied AI Knowledge: Hands-on experience with retrieval and knowledge systems (RAG, embeddings, reranking, agentic search), domain adaptation through lightweight fine-tuning, sandboxed execution environments for agents that write and run code, LLM orchestration, or model-access controls. AI Traffic & the Agentic Web: Understanding of how AI crawlers and agents interact with internet-facing applications: protecting AI endpoints, managing bot and agent access, and exposing services to agents. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, SOC 2, GDPR, and the EU AI Act. Hyperscaler / Digital Native / Startup Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency, advanced architecture depth, and ability to operate effectively in fast-moving, ambiguous environments. Compensation For Germany based hires: Estimated annual salary is between €116,000 - €182,000. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity: This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.