Responsibilities:
— Develop responsive landing pages and optimize web experiences.
— Utilize AI development tools to enhance project efficiency.
Requirements:
— Significant experience in front-end development.
— Proficient in HTML, CSS, JavaScript, and TypeScript.
— Experience working with Vue.js or React frameworks.
— Knowledge of CMS platforms and reusable components.
— Practical application of AI tools in development projects.
The position is remote, open for candidates from Serbia, North Macedonia, Georgia, and Armenia.
Location: Minsk; Tbilisi; Chișinău; Warsaw
Workplace: remote
Our National Retail Solutions brand is a highly successful Point-of-Sale (POS) SaaS business, rapidly expanding into new sectors with over 40,000 Point of Sale terminals in independent retailers like: convenience stores, bodegas, liquor stores, small grocers, and tobacco shops.
We’re looking for a
technical Engineering Manager
, with strong experience building highly scalable and robust systems focusing on:
Technical Leadership
Team Building: Hiring, Mentoring
Engineering Processes
You’ll work cross-functionally with product management, engineering, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that address the needs of our customers.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
We expect you to have:
Engineering Experience:
5+ years building frontend and backend systems using SQL and other databases, with hands-on experience defining system architecture.
Technical Leadership:
A minimum of 3+ years in a technical leadership role, directly managing engineers.
Architecture at Scale:
A proven track record of driving large-scale distributed systems and/or complex platform architectures.
Development Processes:
Practical experience working within Agile methodologies.
Talent Development:
Demonstrated success growing engineering organizations and building career development frameworks.
Core Technologies:
Strong proficiency with Node.js and Vue.js.
DevOps & Tooling:
Solid experience with CI/CD pipelines and Docker containerization.
AI-Assisted Engineering:
Experience leveraging AI tools for the design, development, and testing of production-grade systems.
Communication & Influence:
Skilled at presenting to both technical and non-technical audiences, including executive leadership.
Language Proficiency:
Command of English at the B2 level or higher.
Time Zone:
Ability to overlap with US Eastern Time for at least 4 hours per day.
Will be a plus:
Professional fluency in Russian.
Experience with AngularJS, PHP, and PostgreSQL.
Experience with document databases and caching frameworks.
Experience building Point-of-Sale (POS) and/or e-commerce systems, as well as working with payment systems.
We offer:
Hybrid/office in Belarus or remote b2b in Poland/Georgia/Moldova.
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our
National Retail Solutions
brand
provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
УдалённоMinsk; Tbilisi; Chișinău; Warsaw; Time Zone:
Location: Intellias
Meet your recruiter
Mariia Tislenko
mariia.tislenko@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
PHP Engineer
Senior
Ukraine
Remote
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The team develops Intems, Intellias’s in-house core platform, and drives AI automation of the company’s internal processes. Intems covers employee records, time tracking and time off (PTO), employee engagement, benefits, and performance evaluation and development. It also serves as the corporate portal, is integrated with the company’s other information systems, and acts as the main interface for HR processes and a key data source for analytics.
What project we have for you
The team is part of the IT department, which plays a key role at Intellias in driving change management, process improvement and AI enablement across the company.
What you will do
Develop backend and frontend features for the Intems platform
Build and support integrations between Intems and other company systems
Turn business requirements into technical solutions: research options, compare trade-offs and propose the best approach
Build AI-powered automations for internal processes
Write clean, secure and maintainable code covered by unit and integration tests
Estimate and plan tasks, and deliver on commitments
Suggest technical and functional improvements that add value to the product
What you need for this
Must have skills:
7+ years of commercial PHP development experience, including PHP 8.x
Strong understanding of OOP, SOLID principles and software design patterns
Solid experience with MVC frameworks (Laravel or similar)
Experience building REST APIs and integrating with external systems
Experience with JavaScript (ES6+), TypeScript
Experience with HTML5 and CSS/SASS
Experience with relational databases (MySQL), including schema design and query optimization
Experience with non-relational databases: MongoDB, Redis
Experience with Docker
Experience with Git and pull-request-based workflows
Experience configuring and maintaining CI/CD pipelines (GitHub Actions, Azure DevOps or similar)
Experience writing unit and integration tests (PHPUnit or similar)
Daily hands-on use of AI coding assistants (GitHub Copilot, Cursor or similar) in modern IDEs (VS Code, PhpStorm)
Practical experience using AI tools across the SDLC: code generation, refactoring, test creation, code review and documentation
Knowledge of secure coding practices (OWASP Top 10)
Experience doing code reviews
Understanding of the SDLC and Agile principles
Ability to estimate tasks accurately and deliver on commitments
Nice to have skills:
Experience with MS Foundry (deploying models and building AI agents)
Experience automating the SDLC with AI: AI-assisted code review and test generation in CI/CD pipelines, coding agents, custom instructions and prompts for the team
Experience with MCP and building tools and integrations for AI agents
Experience with Azure cloud services (Service Bus, Storage account, Azure func, VM, Managed identity, Key-Vaults)
Experience with Vue.js (2.x/3.x)
Knowledge of Webpack, npm and modern front-end build tools
Experience implementing responsive web designs
Experience with Jira
Certification: CCDV-F or a similar AI certification
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Minsk
Workplace: onsite
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada. Processing millions of transactions daily across a rapidly growing network of high-volume retail terminals, NRS generates massive volumes of operational data.
To empower our retailers and internal teams with instant insights, NRS is building a state-of-the-art, high-throughput Real-Time Reporting Engine powered by ClickHouse. This strategic initiative involves modernizing our data infrastructure, building scalable analytical pipelines, and delivering sub-second reporting dashboards for large-scale transaction datasets.
We are seeking an experienced Technical Project Manager (Data & Reporting Platform) based in Minsk to join our distributed engineering team. In this role, you will lead the end-to-end delivery of our core ClickHouse real-time reporting platform, coordinating cross-functional efforts across backend engineers (Golang/Node.js/PHP), database architects, data engineers, QA, and frontend developers (Vue.js).
The ideal candidate possesses strong technical project management fundamentals, a solid grasp of data systems/ETL workflows, and naturally leverages AI workflows (Claude, Gemini) to optimize sprint planning, write technical specifications, streamline documentation, and track technical deliverables.
This role requires 3 days a week in-office work at our Minsk office facility to collaborate in person with our engineering team, along with regular remote collaboration with teams in Israel and the U.S.
Responsibilities:
Program Execution & Technical Project Delivery
Lead end-to-end project execution for our ClickHouse real-time reporting platform, managing schedules, sprint backlogs, dependency mapping, and technical milestones.
Partner closely with backend developers, data engineers, and UI teams to plan and execute high-throughput data pipelines, data aggregation flows, and reporting API deployments.
Manage technical risks, identify pipeline bottlenecks, resolve execution blockers, and establish clear criteria for platform stability and performance testing.
Act as a technical bridge between Product Management, System Architects, and Engineering teams to translate complex reporting requirements into clear user stories and technical tasks.
Leverage modern
AI productivity tools
(Claude, Gemini) to accelerate sprint documentation, analyze project risks, summarize technical alignment meetings, and draft comprehensive project specs.
Metrics, Stakeholder Management & Status Reporting
Establish and maintain KPIs, execution velocity metrics, and project health dashboards in Jira/Confluence.
Provide weekly progress updates to senior leadership, including the VP of Technology, CTO, and key business stakeholders.
Oversee SLA requirements, data delivery timelines, and release readiness checklists across global teams.
Organize and facilitate cross-functional release management, ensuring smooth rollouts with zero downtime for reporting services.
Data Integrations & Cross-Team Collaboration
Oversee data integration initiatives with third-party platforms, external data feeds, and internal microservices.
Understand partner technical specifications, API structures, data schema expectations, and support escalation paths.
Lead Agile ceremonies (Sprint Planning, Daily Standups, Backlog Grooming, Retrospectives) for distributed engineering groups across time zones.
Required Qualifications:
5+ years of Technical Project Management experience
leading complex software development or data engineering initiatives.
Proven Data & Platform Project Management Experience:
Hands-on experience delivering projects focused on databases, business intelligence (BI), analytics, ETL/data pipelines, or high-throughput reporting systems.
Agile & Jira Mastery:
Advanced proficiency in Jira (Scrum/Kanban management, roadmapping, custom workflows, automation) and Confluence documentation.
Strong AI Integration Capabilities:
A habitual and demonstrated workflow using AI assistants (Claude, Gemini) to optimize project planning, write specifications, summarize requirements, and improve delivery velocity.
Technical Understanding of Systems Architecture:
Solid conceptual understanding of microservices, REST/gRPC APIs, SQL/database architectures, CI/CD pipelines, and cloud environments (AWS).
Scope & Risk Management:
Proven ability to manage technical debt, negotiate scope trade-offs with product owners, and clear complex engineering blockers independently.
Cross-Functional & International Experience: Exceptional team leadership skills with experience working alongside global teams in the U.S. and Israel.
Strong Communication:
Excellent spoken and written English, comfortable facilitating technical design discussions and executive briefings.
Nice to Have:
Experience managing projects involving
ClickHouse
or other columnar/OLAP data stores (Snowflake, BigQuery, Redshift).
Background in managing high-availability, low-latency financial, transaction, or POS reporting environments.
Familiarity with data visualization tools or reporting dashboards (Grafana, Tableau, Metabase, custom Vue.js dashboards).
PMP, PMI-ACP, CSM (Certified Scrum Master), or equivalent Agile/Project Management certifications.
Work Schedule & Location:
Location:
Minsk, Belarus (Office).
In-Office Requirement:
3 days per week
at our Minsk office facility.
Time Zone Overlap:
At least
3 hours of daily overlap
with U.S. Eastern Standard Time (EST).
What We Offer:
A central role in delivering a high-impact, real-time data engine for the U.S. retail tech market.
Direct collaboration with highly skilled engineering and product leadership in Minsk, Israel, and the U.S.
Clear career advancement opportunities within a rapidly scaling data platform team.
Competitive compensation package.
Our benefits:
Hybrid work opportunity!
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brandprovides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
NRS is now expanding into a completely new vertical: restaurant technology.We are building a brand-new Restaurant POS platform, a modern and highly capable system designed specifically for restaurant operations. This is one of the most significant product expansions in NRS history and will open a major new market for the company.This is a real opportunity to help build something new and important.
Задачи:
— Расширение API текущих сервисов;
— Анализ производительности сервисов;
— Написание бизнес-логики;
— Создание и анализ SQL-запросов;
— Написание тестов (e2e, unit, b2b).
Требования:
— Базовые знания реляционных СУБД;
— Знание основных типов структур данных (hash map, связанные списки, деревья);
— Знакомство с устройством языка GO и готовность реализовать простейший алгоритм;
— Базовая алгоритмическая подготовка;
— Готовность работать 40 часов в неделю.
Условия:
— Оплачиваемая стажировка в офисе в Москве;
— График работы 5/2, полная занятость;
— Работа в банке как в IT-компании с современными технологиями и микросервисной архитектурой;
— Возможность перехода в штат через полгода;
— Работа с опытными коллегами и реальными задачами;
— Отсутствие дресс-кода;
— Требование быть студентом третьего курса и старше, стажировка не должна мешать обучению;
— Работа в офисе, удалённая стажировка не предусмотрена.
В работе используются технологии и инструменты: Vue.JS, Vuex, Nuxt.JS, Svelte, TypeScript, gitlab (CI/CD), GO, SQL, API.
-Участие в проектировании технических решений и проработке интеграционных сценариев совместно с аналитиками и командой разработки. -Самостоятельная реализация задач в рамках согласованных технических решений.
Задачи: участие в проектировании технических решений и проработке интеграционных сценариев совместно с аналитиками и командой разработки; самостоятельная реализация задач в рамках согласованных технических решений;
Задачи:
— Разрабатывать и поддерживать пользовательские интерфейсы на Vue.js / Nuxt
— Прорабатывать архитектурные решения и оценивать трудоемкость задач
— Писать и поддерживать Unit-тесты, контролировать качество кода
— Проводить рефакторинг, оптимизацию производительности и участвовать в Code Review
— Документировать реализованные технические решения
Требования:
— Опыт коммерческой разработки на фронтенде от 4 лет
— Отличное знание JavaScript и TypeScript
— Практический опыт на Vue.js (Nuxt)
— Опыт написания Unit-тестов
— Работа с командной строкой Linux и базовые навыки администрирования
— Навык чтения и анализа чужого кода
Будет плюсом:
— Опыт работы в высоконагруженных e-commerce проектах
— Опыт работы со сборщиком Vite
— Опыт взаимодействия с Figma, Zeplin, Sketch
Условия:
— Аккредитованная IT-компания
— Оформление по ТК РФ
— Полная удаленка или гибрид (офис в Москве, коворкинг в СПб)
— ДМС
— Скидки на каталог Lamoda до 40%
— Оплата внешних конференций
Задачи:
— Разработка веб-интерфейсов с использованием JavaScript (ES6+), TypeScript и Vue.js (Composition API).
— Верстка страниц по стандартам HTML5/CSS3 (Flexbox, Grid) с применением препроцессора SASS.
— Интеграция клиентской части с бэкендом через REST API, GraphQL и WebSocket.
— Поддержка и развитие внутреннего UI-кита, оптимизация скорости загрузки и производительности интерфейсов.
— Проведение Code Review, анализ и рефакторинг кода, участие в выработке технических решений.
— Взаимодействие с дизайнерами и бэкенд-разработчиками для сквозной интеграции компонентов.
Требования:
— Опыт работы frontend-разработчиком от 2 лет в крупных и сложных проектах.
— Знание HTML5, CSS3 (Flexbox, Grid) и препроцессора SASS.
— Владение JavaScript (ES6+), TypeScript и Vue.js (Composition API).
— Опыт работы с протоколами и форматами передачи данных: RESTful API, WebSocket, GraphQL.
— Навыки работы со сборщиками и пакетными менеджерами.
— Уверенное владение Git.
— Умение разбираться в чужом коде.
Будет плюсом:
— Опыт применения архитектурной методологии FSD.
— Опыт работы со Storybook и проектирования дизайн-систем.
— Базовые навыки работы с Docker и GitLab CI.
Условия:
— Работа в аккредитованной IT-компании.
— Официальное оформление по ТК РФ.
— Предоставление техники для работы.
Мы ищем Frontend-разработчика в команды личного кабинета для селлера и платформенную команду по созданию заказа. Разрабатывать и поддерживать UI-решения;
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production-grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams. This role requires mastery in all areas of application development from design to implementation, to monitoring best practices while mentoring and coaching other team members and delivering both business and technical objectives through ambiguity, uncertainty and complex situations. The Principal Application Engineer will support strategic transformational projects, complex enhancements and lead root cause analysis for high-complexity incidents, ensuring long-term fixes and system resilience improvements. They will also oversee vendor engagements where necessary to ensure that they deliver quality technical solutions following the best industry-leading engineering practices.
To succeed as a Principal Application Engineer at PointClickCare, you need to be highly creative, accountable, collaborative and passionate. You are the Subject Matter Expert (SME) for core applications like Salesforce, NetSuite, Billing Platform., etc. meaning you have mastered the skills well enough to teach them. You are enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. You’re not afraid to dive into uncharted technical territory and get your own hands dirty while supporting and driving delivery of complex features through a dedicated team. You’re also eager to learn and teach knowledge that drives the team forward and are excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript,
SuiteScript
, Python, etc.) and
connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
Embed and Build AI workflows and agents to realize business value delivered faster
Coach and hold vendors accountable to our best practices and milestone deliverables
Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations
Analyze and debug systems and perform validation and verification testing in a test-driven manner
Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt.
Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization
Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems
Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows
Be the back-up for your manager when necessary to oversee the team’s successful delivery
Perform other tasks and duties as assigned
Qualifications we are looking for:
Bonus points for:
Solid experience working on a SaaS product
Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Deep experience with AWS, Azure, or other cloud platforms.
Deep experience with Service-Oriented Architecture (SOA) and SaaS product development
Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization
Working experience of SQL
Working experience with on-call responsibilities for production-grade systems.
Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $135,300-169,100+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CANADA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production-grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams. This role requires mastery in all areas of application development from design to implementation, to monitoring best practices while mentoring and coaching other team members and delivering both business and technical objectives through ambiguity, uncertainty and complex situations. The Principal Application Engineer will support strategic transformational projects, complex enhancements and lead root cause analysis for high-complexity incidents, ensuring long-term fixes and system resilience improvements. They will also oversee vendor engagements where necessary to ensure that they deliver quality technical solutions following the best industry-leading engineering practices.
To succeed as a Principal Application Engineer at PointClickCare, you need to be highly creative, accountable, collaborative and passionate. You are the Subject Matter Expert (SME) for core applications like Salesforce, NetSuite, Billing Platform., etc. meaning you have mastered the skills well enough to teach them. You are enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. You’re not afraid to dive into uncharted technical territory and get your own hands dirty while supporting and driving delivery of complex features through a dedicated team. You’re also eager to learn and teach knowledge that drives the team forward and are excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript,
SuiteScript
, Python, etc.) and
connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
Embed and Build AI workflows and agents to realize business value delivered faster
Coach and hold vendors accountable to our best practices and milestone deliverables
Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations
Analyze and debug systems and perform validation and verification testing in a test-driven manner
Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt.
Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization
Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems
Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows
Be the back-up for your manager when necessary to oversee the team’s successful delivery
Perform other tasks and duties as assigned
Qualifications we are looking for:
Bonus points for:
Solid experience working on a SaaS product
Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Deep experience with AWS, Azure, or other cloud platforms.
Deep experience with Service-Oriented Architecture (SOA) and SaaS product development
Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization
Working experience of SQL
Working experience with on-call responsibilities for production-grade systems.
Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $179,300-224,100+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process
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