Вакансии

Location: AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St) Workplace: Hybrid THE ROLE AND ITS IMPACT As a Senior Software Engineer - AI, you'll lead the development of Xero's Internal AI orchestration platform - the foundation that enables teams across Xero to build and run AI agents safely and at scale. This is where technical excellence meets real-world impact. You'll define the standards and patterns that keep our Internal AI solutions aligned with strategic goals and engineering best practices, all while staying hands-on. You'll translate complex functional requirements into robust, scalable technical solutions that other teams depend on, and you'll champion emerging technologies to help advance what's possible with AI at Xero. THE TEAM AND HOW THEY CONNECT Our team builds the AI platform and shared patterns that help teams across Xero work with AI safely and at scale - from internal tools that simplify everyday work to frameworks that enable other engineers to build faster. We're a collaborative group dedicated to delivering high-quality, trustworthy software through strong engineering practices and a culture of continuous learning. You'll work closely with product owners, business analysts, designers and security teams, sharing knowledge regularly and providing constructive feedback that lifts everyone around you. THE TEAM IS CURRENTLY WORKING ON - Internal AI platform architecture and agentic frameworks that enable cross-functional teams to build agents safely - Secure agentic access patterns for data and tools across Xero - Governance, cost tracking and evaluation tooling to build confidence in AI model quality - Building the shared patterns and starter templates that help the wider engineering community ship faster with AI WHERE AND HOW YOU CAN WORK This role is based in Sydney or Melbourne, with flexibility to work hybrid. We offer regular collaboration opportunities and team boost days to strengthen working relationships across the platform and our cross-functional partners. HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR - You've spent considerable time delivering production-grade software, with hands-on frontend experience in a modern framework like React. - You're comfortable designing, building, deploying and running APIs and backend services in containerised environments using languages like Python or TypeScript. - You bring strong experience with CI/CD pipelines, modern Git workflows and automated testing across the full software stack. - You've designed secure authentication and authorisation patterns for services—thinking through OAuth/OIDC and similar approaches. - You have practical experience building with agentic AI systems, including agent loops, tool calling and frameworks like pydantic-ai or LangGraph. - You can translate technical trade-offs into clear language for both technical and non-technical stakeholders, and you stay curious about emerging technologies. WHY XERO? At Xero, we recognise that diversity of thought drives better outcomes. We Go Together; knowing the direction and bringing the right people. Our human-first culture of respect, fairness and inclusion is what helps us thrive at work and beyond. Research shows that women and underrepresented groups are less likely to apply unless they meet every single requirement. But you could be exactly the right person for this role. We offer generous paid leave (plus statutory holidays), dedicated paid leave for physical and mental wellbeing with access to an Employee Assistance Program, health insurance and dental reimbursement with vision allowances, a healthcare spending account, fertility and family forming support, wellbeing and sports programmes, employee resource groups, 26 weeks of parental leave for primary caregivers, an Employee Share Plan, flexible working, career development, and beautiful offices with shared meals. You'll do the best work of your life here.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Remote; Ireland At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As we continue to scale globally, we are committed to building exceptional teams and experiences that support our members at every stage of their journey. WHOOP is hiring a Learning Manager to lead the development, execution, and continuous improvement of scalable learning programs across our global Membership Services organization. In this role, you will lead a high-performing team of learning professionals, oversee the learning technology ecosystem, and build innovative learning experiences that accelerate employee proficiency and elevate the member experience. You will partner closely with cross-functional leaders to translate business priorities into impactful learning solutions, leveraging data, technology, and modern learning methodologies to drive measurable improvements in employee performance and operational effectiveness. We are looking for a strategic, hands-on leader who is passionate about developing people, embracing innovation, and building a culture of continuous learning. RESPONSIBILITIES: - Lead Learning Strategy & Program Development: Define and execute a comprehensive learning strategy and roadmap aligned with Membership Services priorities. Oversee scalable programs across new hire onboarding, continuing education, product readiness, systems training, and employee development to accelerate speed-to-competency and improve operational performance. - Build & Develop a High-Performing Team: Lead, coach, and develop a team of learning professionals, establishing clear performance expectations, fostering accountability, and creating opportunities for professional growth. Cultivate a collaborative, innovative, and results-driven team culture focused on continuous improvement and operational excellence. - Own Learning Technology & Innovation: Oversee the strategy, governance, administration, and optimization of the Learning Management System (LMS) and broader learning technology ecosystem. Identify opportunities to leverage automation, AI-powered tools, and emerging technologies to enhance learning experiences, streamline workflows, and scale learning delivery globally. - Drive Learning Experience Design & Global Training Excellence: Guide the development of engaging, accessible, and performance-based learning experiences grounded in adult learning principles and modern instructional design methodologies. Establish consistent learning standards, trainer certification processes, and quality assurance practices across internal teams and global Business Process Outsourcing (BPO) partners. - Measure Learning Effectiveness & Business Impact: Establish learning KPIs, reporting frameworks, and evaluation processes that connect learning investments to measurable business outcomes. Leverage learning analytics and operational performance data to identify opportunities for improvement, strengthen employee readiness, and demonstrate impact on productivity, quality, and member experience. - Partner Cross-Functionally to Drive Organizational Performance: Serve as a strategic learning partner to Membership Services leadership and collaborate with Operations, Quality, Knowledge Management, HR, Product, and Technology teams. Identify capability gaps, prioritize learning initiatives, and lead training readiness efforts that support evolving business needs, organizational change, and global growth. QUALIFICATIONS: - 6+ years of experience in Learning & Development, Training, Learning Operations, or a related field, including 2+ years of direct people management experience. - Demonstrated experience developing and executing learning strategies, onboarding programs, and ongoing employee development initiatives that improve proficiency and support measurable business outcomes. - Experience leading, coaching, and developing learning professionals, with the ability to establish clear priorities, drive accountability, and foster a collaborative, high-performing team environment. - Experience managing or overseeing Learning Management Systems (LMS), including platform administration, governance, reporting, and optimization. Experience with enterprise learning technologies or LMS implementations is a plus. - Strong understanding of adult learning principles, instructional design methodologies, and learning evaluation frameworks, with experience translating complex information into engaging, effective learning experiences. - Analytical and problem-solving skills, with the ability to leverage learning data, employee performance metrics, and operational insights to evaluate program effectiveness and inform strategic decisions. - Strong project management, communication, and cross-functional collaboration skills, with the ability to influence stakeholders, manage competing priorities, and execute effectively in a fast-paced environment. Experience supporting global customer service, contact center, or BPO environments is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. ** For Ireland candidates, this role is based in WHOOP's Limerick office. The successful candidate must be authorized to work in Ireland and be prepared to work from the designated office location as required for the role. Interested in the role, but don't meet every qualification? We encourage you to still apply. At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At WHOOP, compensation is determined using a global role-leveling framework and objective criteria including role scope, skills, experience, qualifications, and market benchmarks. We are committed to fair, equitable, and transparent pay practices that support consistency, internal equity, and career growth across the organization. The anticipated salary range for this position is €60,000- €90,000 gross annually. Compensation ranges are established using local market data and benchmarking insights and may vary by geographic location. Final compensation will be determined based on the successful candidate's qualifications, experience, and the requirements of the role. Eligible employees will also receive access to locally applicable benefits programs. We regularly review our compensation practices to ensure they remain competitive, equitable, and aligned with evolving market conditions and regulatory requirements.

Location: Basra, Basra Governorate, Iraq SMS Data Collection Participant - Arabic (Iraq) Rate: $1.50 USD per qualified message Location: Remote: Participants must be based in Iraq Schedule: Flexible Project type: Short-term/project-based Device requirement(s): You must use your own mobile phone and Iraq phone number The Project Productive Playhouse is seeking Arabic-speaking participants for a mobile messaging data collection project. Participants will submit authentic scam and spam SMS messages received on their personal mobile phones to help improve technology designed to identify fraudulent and unwanted communications. This is a flexible, remote opportunity. Participants may submit eligible messages whenever they receive them, provided all submissions meet project requirements.. Your contributions will support the development of tools designed to make mobile messaging safer for users around the world. Why Participate? Earn $1.50 USD for each qualified message you submit Participate remotely on a flexible schedule Help improve scam-detection technology by showing how real messages appear in Arabic . Duties Submit authentic SMS messages that meet project guidelines Identify each message as either Scam or Spam Categorize submissions according to the appropriate message type Ensure all submissions are complete, accurate, and meet quality standards Follow all project instructions and submission requirements Please note: Messages collected from email or other platforms are not eligible. Submissions must be SMS messages received directly on your mobile phone. Only submissions that meet requirements will be eligible for payment Project Requirements You may be a good fit if you: Are a native or expert-level fluency in Arabic , as spoken in Iraq Currently located in Iraq Have access to your own mobile device You must have access to your own Iraq phone number Can follow project guidelines and quality standards Why PPH? Your language skills are the whole point — and this project pays for them Apply once, get contacted directly when a spot opens — no chasing Work from anywhere, on your own schedule, alongside any other work you do Clear task specs, no ongoing oversight, no micromanagement Real project experience with a global data and language services company Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Ras Al Khaimah, United Arab Emirates SMS Data Collection Participant - Arabic (UAE) Rate: $2.00 USD per qualified message Location: Remote: Participants must be based in United Arab Emirates Schedule: Flexible Project type: Short-term/project-based Device requirement(s): You must use your own mobile phone and United Arab Emirates phone number The Project Productive Playhouse is seeking Arabic-speaking participants for a mobile messaging data collection project. Participants will submit authentic scam and spam SMS messages received on their personal mobile phones to help improve technology designed to identify fraudulent and unwanted communications. This is a flexible, remote opportunity. Participants may submit eligible messages whenever they receive them, provided all submissions meet project requirements.. Your contributions will support the development of tools designed to make mobile messaging safer for users around the world. Why Participate? Earn $2.00 USD for each qualified message you submit Participate remotely on a flexible schedule Help improve scam-detection technology by showing how real messages appear in Arabic . Duties Submit authentic SMS messages that meet project guidelines Identify each message as either Scam or Spam Categorize submissions according to the appropriate message type Ensure all submissions are complete, accurate, and meet quality standards Follow all project instructions and submission requirements Please note: Messages collected from email or other platforms are not eligible. Submissions must be SMS messages received directly on your mobile phone. Only submissions that meet requirements will be eligible for payment Project Requirements You may be a good fit if you: Are a native or expert-level fluency in Arabic , as spoken in United Arab Emirates Currently located in United Arab Emirates Have access to your own mobile device You must have access to your own United Arab Emirates phone number Can follow project guidelines and quality standards Why PPH? Your language skills are the whole point — and this project pays for them Apply once, get contacted directly when a spot opens — no chasing Work from anywhere, on your own schedule, alongside any other work you do Clear task specs, no ongoing oversight, no micromanagement Real project experience with a global data and language services company Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Dammam, Eastern Province, Saudi Arabia SMS Data Collection Participant - Arabic (Saudi Arabia) Rate: $1.50 USD per qualified message Location: Remote: Participants must be based in Saudi Arabia Schedule: Flexible Project type: Short-term/project-based Device requirement(s): You must use your own mobile phone and Saudi Arabia phone number The Project Productive Playhouse is seeking Arabic-speaking participants for a mobile messaging data collection project. Participants will submit authentic scam and spam SMS messages received on their personal mobile phones to help improve technology designed to identify fraudulent and unwanted communications. This is a flexible, remote opportunity. Participants may submit eligible messages whenever they receive them, provided all submissions meet project requirements.. Your contributions will support the development of tools designed to make mobile messaging safer for users around the world. Why Participate? Earn $1.50 USD for each qualified message you submit Participate remotely on a flexible schedule Help improve scam-detection technology by showing how real messages appear in Arabic . Duties Submit authentic SMS messages that meet project guidelines Identify each message as either Scam or Spam Categorize submissions according to the appropriate message type Ensure all submissions are complete, accurate, and meet quality standards Follow all project instructions and submission requirements Please note: Messages collected from email or other platforms are not eligible. Submissions must be SMS messages received directly on your mobile phone. Only submissions that meet requirements will be eligible for payment Project Requirements You may be a good fit if you: Are a native or expert-level fluency in Arabic , as spoken in Saudi Arabia Currently located in Saudi Arabia Have access to your own mobile device You must have access to your own Saudi Arabia phone number Can follow project guidelines and quality standards Why PPH? Your language skills are the whole point — and this project pays for them Apply once, get contacted directly when a spot opens — no chasing Work from anywhere, on your own schedule, alongside any other work you do Clear task specs, no ongoing oversight, no micromanagement Real project experience with a global data and language services company Work that actually improves how AI understands your language About Productive Playhouse We started by teaching kids through award-winning programming. We grew into a global data and language services company trusted by clients worldwide. But the mission never changed: keep language alive. Transcription, translation, localization, linguistic analysis, AI evaluation — it all comes back to preserving languages and the cultures they carry. All engagements are contingent upon successful completion of identity verification. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Sr. Director, Demand Integration Location: Remote US Compensation Range: $142,000 to $152,000 base plus bonus and equity What You'll Do: You own the lifecycle operating model for customer and partner growth, turning signals into plays that improve cross-sell performance, recover closed-lost opportunities, and identify where automation can change how the work gets done. On the Demand Integration team within Revenue Operations, you set priorities, make tradeoffs, and turn ambiguous opportunities into clear paths from marketing handoff through CAM execution. You shape the requirements, operating rhythms, and success measures that keep teams aligned, while the Customer Campaigns and Product Marketing teams own broader campaign strategy, content, and channel plans. You are Give a $h*t in the way you identify gaps, take ownership of the operating model, and make the motion work instead of sending another one-off list to the field. You are Outcome-Obsessed about the measurable impact of lifecycle programs, from qualified expansion opportunities to recovered pipeline and efficient rep follow-up. Perfect Imperfection shows up in how you use data and feedback to make informed tradeoffs, improve the system, and raise the quality of each iteration. You lead through influence by building stakeholder buy-in, incorporating feedback from CAMs and partner teams, and keeping cross-functional decisions moving. Responsibilities: Set and own the lifecycle operating model for customers and partners from marketing handoff through Account Management (CAM) execution, securing stakeholder buy-in, incorporating feedback from customer-facing teams, and aligning cross-functional priorities to improve expansion outcomes. Identify, prioritize, and lead high-value automation opportunities across lifecycle execution by diagnosing process gaps, defining requirements, aligning stakeholders, and implementing scalable workflows, routing, and handoffs across go-to-market platforms. Own the strategy and execution of re-engagement plays for delayed, stalled, and closed-lost cross-sell and expansion opportunities by defining recovery hypotheses, eligibility criteria, audience logic, sequence structure, automation, rep handoff, and measures of recovered pipeline and rep follow-through. Establish the handoff experience for Account Management and other customer-facing roles so reps know who to engage, why the opportunity is relevant, and what action is expected, then improve the supporting follow-up based on field feedback and results. Apply consent, opt-in and opt-out, suppression, contact governance, and other communication requirements while coordinating timing to reduce conflicting or excessive outreach. Use approved AI tools to work faster on research, documentation, analysis, and workflow preparation while applying sound judgment and validating outputs before execution. Establish the measurement framework for lifecycle performance, including engagement, rep follow-through, conversion, recovered pipeline, and influenced pipeline, then use the findings to set priorities and improve the operating model. What You Bring to the Team: You have experience shaping lifecycle strategy and operating models while staying close enough to the systems to build or improve sequences, workflows, routing, and automation. You have experience designing targeted lifecycle motions across marketing automation, email, CRM, and sales engagement platforms, including the audience segmentation required to support them. You understand customer lifecycle, cross-sell, expansion, closed-lost recovery, install-base, or partner motions and can translate business goals into practical programs. You have working knowledge of email compliance, consent and opt-out requirements, suppression logic, and contact governance. You are comfortable working with customer, opportunity, product, and engagement data to build accurate audiences and evaluate play performance. You bring strong strategic judgment, systems thinking, and ownership, with the ability to turn an ambiguous business opportunity into a prioritized, scalable plan and lead cross-functional teams toward a measurable outcome without relying on formal authority. You use AI to work faster and smarter in day-to-day research, documentation, analysis, and workflow tasks while applying good judgment about accuracy, privacy, and appropriate application. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As Manager (Player & Coach) of the Solution Architect team, you will lead and mentor a team of Solution Architects who will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. Applying both hands-on technical ownership and managerial leadership, you will guide your team through the processes of owning discovery calls, demos, technical scoping and driving POCs through to execution as well as designing, deploying, and managing high performance, low latency AI applications on Baseten’s platform. You will also partner with product, infrastructure, and other customer engineering teams to ensure that large language models (LLMs) and other generative AI systems deliver best-in-class performance, reliability, and cost efficiency in production environments. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: - Forward Deployed Engineering on the frontier of AI https://www.baseten.co/blog/forward-deployed-engineering/ - The fastest, most accurate Whisper transcription https://www.baseten.co/blog/the-fastest-most-accurate-and-cost-efficient-whisper-transcription/ - Deploy production-ready model servers from Docker images https://www.baseten.co/blog/deploy-production-model-servers-from-docker-images/ - Deploy custom ComfyUI workflows as APIs https://www.baseten.co/blog/deploying-custom-comfyui-workflows-as-apis/ RESPONSIBILITIES Leadership - Lead, mentor, and grow a team of Solution Architects, providing guidance on technical direction, project execution, and professional development. - Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization. - Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives. - Player-coach – While much of this role will be leading the team, you will also be expected to be a key driver on strategic product initiatives and customer engagements. The best managers derive credibility from being able to be hands-on when needed. Team Management - Lead a team of Solution Architects who will: - Partner with sales on customer discovery calls (most often second calls, occasionally first calls for large accounts). - Lead demos and technical scoping to align on success criteria, architecture, and deployment approach. - Own benchmarking and repeatable deployments, including handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, VoiceAI, etc. - Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups. - Driving consistent “playbook” style deployments for common models and use cases. - Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them - Drive POC and project execution, including: - Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps. - Acting as the “ringleader” or project manager for POCs. - Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed. REQUIREMENTS - AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders. - 4+ years of professional Solution Architecture/Solutions Engineering experience, including 1+ year in a leadership or mentorship capacity. - Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements. - Technical depth to scope solutions, without needing to write production code. - Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows. NICE TO HAVE - Experience running or supporting benchmarks for ML inference deployments. - Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning). - Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering. - Professional Software engineering experience BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Ireland. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Ireland, the Base compensation range for this role is EUR 94,760 - EUR 113,712 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in the United Kingdom. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 83,726 - GBP 100,470 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Canada (East Coast Canada preferred, open to other time zones for exceptional candidates) . The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD $ 150,822 - CAD $180,986. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in the United States. (East Coast US preferred, open to other time zones for exceptional candidates) . The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In the United States, the Base compensation range for this role is USD $ 148,072 - USD $ 177,686 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote Ireland What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Competitive Intelligence Compensation Range: €77,500 to €87,500 base plus bonus and equity Location: Remote Ireland What You’ll Do: Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress. As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress. Responsibilities: Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions. Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source. Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite. Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use. Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference. Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams. Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable. Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition. What You Bring To The Team: 5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit. Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required. Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations. Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market. The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support. A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences. Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required. What We Offer: 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: United Kingdom What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Competitive Intelligence Compensation Range: £70,000 to £80,000 base plus bonus and equity Location: Remote UK What You’ll Do: Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress. As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress. Responsibilities: Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions. Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source. Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite. Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use. Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference. Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams. Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable. Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition. What You Bring To The Team: 5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit. Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required. Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations. Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market. The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support. A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences. Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required. What We Offer: 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Sweden. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Sweden, the Base compensation range for this role is SEK 721,312 - SEK 865,574 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Spain. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Spain, the Base compensation range for this role is EUR 75,724 - EUR 90,869 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Germany. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Germany, the Base compensation range for this role is EUR 88,240 - EUR 105 ,888 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote or Mississauga Workplace: remote Job Title: Outbound Product Manager – 12 month contract Location: Canada – Remote or Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Position Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. Key Responsibilities: Develop and execute go-to-market plans for new products, and strategic initiatives. Define and refine product positioning and messaging in collaboration with Marketing and Product. Identify and engage target customers for early validation and beta participation. Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions. Provide subject matter expertise for sales enablement, strategic deals, and customer engagements. Gather and synthesize customer and competitive intelligence to inform roadmap discussions. Required Skills & Qualifications: 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology. Bachelors Degree in a related field (Technology, Business, etc) Experience commercializing enterprise SaaS or AI-driven solutions. Experience working closely with Sales, RevOps, and Customer Success teams. Healthcare or post-acute industry experience. Experience supporting beta programs and structured customer validation initiatives Demonstrated ability to lead cross-functional initiatives in a matrixed organization Strong analytical skills with the ability to interpret adoption and market performance data. Excellent communication and storytelling skills for technical and non-technical audiences. Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans. Drive structured beta programs and customer validation efforts to ensure commercial viability. Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements. Influence roadmap discussions through data-driven market intelligence and competitive analysis. Mentor and guide Outbound Product Managers on best practices and GTM execution. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $109,000 - $136,300 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote - US Workplace: remote Job Title: Outbound Product Manager - 12 month contract Location: USA – Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Position Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. Key Responsibilities: Develop and execute go-to-market plans for new products, and strategic initiatives. Define and refine product positioning and messaging in collaboration with Marketing and Product. Identify and engage target customers for early validation and beta participation. Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions. Provide subject matter expertise for sales enablement, strategic deals, and customer engagements. Gather and synthesize customer and competitive intelligence to inform roadmap discussions. Required Skills & Qualifications: 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology. Bachelors Degree in a related field (Technology, Business, etc) Experience commercializing enterprise SaaS or AI-driven solutions. Experience working closely with Sales, RevOps, and Customer Success teams. Healthcare or post-acute industry experience. Experience supporting beta programs and structured customer validation initiatives Demonstrated ability to lead cross-functional initiatives in a matrixed organization Strong analytical skills with the ability to interpret adoption and market performance data. Excellent communication and storytelling skills for technical and non-technical audiences. Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans. Drive structured beta programs and customer validation efforts to ensure commercial viability. Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements. Influence roadmap discussions through data-driven market intelligence and competitive analysis. Mentor and guide Outbound Product Managers on best practices and GTM execution. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $121,900 - $152,400 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote