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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Spain About the Role We are seeking a highly accomplished and strategic Territory Account Executive to join our Iberia Sales Team . In this role, you will be pivotal in driving growth across your assigned territory in Spain by leading comprehensive sales cycles within a portfolio of existing customers and strategically acquiring new logos. The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders, such as Heads or VPs of Networking, Security, and Infrastructure. As a Territory Account Executive, you will consistently demonstrate proficiency across all sales activities, ensuring accurate forecasting, proactive and strategic pipeline management, and consistent achievement of attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to understand complex customer IT architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful platform sales. You will be a key driver of digital transformation for our customers, understanding broader market trends and how Cloudflare uniquely enables their strategic initiatives. In line with Cloudflare’s AI-native culture, you will be expected to leverage AI tools actively in your daily workflow—from account research and outreach to meeting preparation and pipeline management—using them as a genuine productivity multiplier, not an afterthought. Responsibilities Strategic Revenue Generation: Develop and execute effective territory and account plans to consistently exceed sales targets and annual quotas, with a strong focus on new business acquisition and expansion across your assigned accounts in Spain. Expert Pipeline Management and Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a strong understanding of sales cycles and customer buying processes. Deliver accurate forecasts, providing clear insights and strategic guidance to sales leadership. AI-Powered Sales Execution: Leverage AI tools as a deliberate and consistent part of how you sell—applying them to account research, personalised outreach, executive meeting preparation, pipeline analysis, and follow-up drafting. Demonstrate the same AI-native mindset Cloudflare brings to its products in how you manage your territory and time. Deep Customer and IT Architecture Understanding: Develop a thorough understanding of customers’ IT architectures, including applications and third-party technologies. Align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organisation. Strategically connect disparate needs to strengthen Cloudflare’s platform sale, actively involving and influencing senior technical executives. Virtual Team Leadership: Set clear direction and lead a virtual team of regional specialists, Solution Engineers, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as a trusted authority on digital transformation, understanding key drivers—such as new offering development and enhanced customer capabilities—and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate compelling, strategic value propositions for Cloudflare’s services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the “why,” communicating the whole picture to both internal and external stakeholders. Advanced Negotiation and Closure: Lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate strong closing skills across new business and expansion opportunities. Trusted Advisor and Coach: Build long-term, executive-level strategic relationships, supporting deep customer adoption, retention, and expansion. Provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of their work. Share learnings proactively to build trust across the organisation. Organisational Impact and Leadership: Focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Contribute to Cloudflare’s broader sales organisation while elevating the work of others through diverse perspectives and strategic thinking. Desirable Skills, Knowledge, and Experience 5+ years of experience selling complex technology solutions in a B2B sales model, with a significant track record of consistently meeting or exceeding sales quotas. Experience managing a defined territory or portfolio of accounts, balancing new-logo acquisition with retention and expansion of existing customers. Knowledge of, or experience selling into, the Spanish market, with an understanding of its business and technology landscape. Deep expertise and fluency in cloud networking, security, and edge computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments. Proven ability to understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams—including Solution Engineers, Product Managers, Deal Desk, and Legal—to drive complex deals to closure. Exceptional strategic communication and presentation skills, with a focus on articulating the “why” and conveying the whole picture to executive leadership and technical decision-makers. Demonstrated use of AI tools in a sales context, such as account intelligence, outreach personalisation, pipeline management, or meeting preparation. You can speak specifically to how AI has made you faster, sharper, or more effective in a previous role. Strong negotiation skills, with a track record of closing large, complex new-business and expansion deals. Expert-level sales acumen, including proficiency in discovery, positioning, competitive selling, negotiation, closing, and account-expansion strategies. Knowledge of digital transformation trends and their impact on customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in sales and business intelligence platforms and methodologies, such as Salesforce, Tableau, Google Workspace, Microsoft Office, and MEDDPICC. Bachelor’s degree required; a technical background, such as engineering, computer science, or management information systems, is highly preferred. Ability to travel within Spain and internationally as required to engage with customers and internal teams. Language Skills: Full professional fluency in Spanish and English , both written and spoken. Compensation For Spain based hires: Estimated annual salary is between €114,000 - €156,000. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Valencia Workplace: OnSite Role highlights: - Title: Satellite Production Senior Technician, Electronics - Department: Global Manufacturing Organisation - Reports to: Head of MAITE Spain - Location: Valencia, Spain - Type of Contract: Permanent - Working model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required)   Why this role matters: As a Senior Production Technician (Electronics), you serve as a technical anchor within ICEYE's Satellite Production Team in Valencia. You will independently execute complex electronic assembly, integration, and testing activities for power, command, and data handling subsystems, leading frontline troubleshooting, ensuring process stability, and elevating team capability by coaching junior technicians. You are responsible for the technical quality of every electronic assembly you touch, ensuring it meets ICEYE's stringent standards for flight readiness.   Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Perform advanced electronic assembly and integration activities including subsystem integration (power, command, data handling), critical soldering and bonding operations, and complex test setups - Lead troubleshooting of build and process issues, collaborating with Specialists, AIT Engineering, and Quality to identify root causes and implement corrective actions for electronic subsystems - Operate mechanical and electrical ground support equipment (power supplies, multimeters, oscilloscopes) to support smooth test operations - Maintain precise, real-time documentation of all work performed, recording results in Jira or MES and raising NCRs or redlines where required - Review work instructions, travelers, and checklists for accuracy, providing actionable feedback for revision and initiating improvement projects in safety, reliability, and tooling - Act as a coach and role model for junior and standard technicians, providing on-the-job training and transferring best practices across the team - Maintain a clean, organised, and audit-ready work environment compliant with ESD, safety, and cleanliness standards   What we’re looking for Must haves: - Degree in Electronics Engineering, Aerospace Engineering, or a related technical discipline, or equivalent hands-on experience in a high-reliability environment - 3+ years of practical experience in electronic assembly and test including soldering, harness routing, and PCB handling, preferably in aerospace or a similar high-reliability sector - Experience using lab equipment including power supplies, multimeters, and oscilloscopes - Ability to read and interpret technical drawings, schematics, and wiring diagrams - Proven ability to lead troubleshooting efforts and mentor junior staff effectively - Proficient English (written and spoken) for cross-functional collaboration   Nice to haves: - User-level Python and Linux: able to run test scripts, interpret error output and make small adjustments safely - Experience with satellite avionics, power subsystems, and flight-critical command handling - Advanced IPC certifications (IPC-A-610, IPC J-STD-001 Space Addendum) - Experience with Atlassian Cloud tools (Jira, Confluence) - Aerospace or space industry background - Lean and Six Sigma experience   Application Process - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Final Interview   Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   How We Work (Our Values) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Singapore; Sydney Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are hiring a GTM Enablement Partner to support our APAC region as our first dedicated enablement hire on the ground. This is a net new role sitting within the global GTM Enablement team and mirrors the role our EMEA partner plays in London. Reporting to the Head of GTM Enablement, this person will own the enablement experience for the region end to end: onboarding and ramp for APAC hires, localizing global programs so they land for sellers in Sydney, Singapore and Tokyo, running the region's live enablement cadence, and acting as the single point of contact for APAC GTM leadership. Until now, enablement for APAC has been delivered remotely from the US with in-person trips filling the gaps. The January APAC kickoff in Sydney and the growth of the region change that. The ideal candidate has been the person a region relied on before, is comfortable operating with a high degree of autonomy across time zones, and knows when to decide alone and when to align with the global team. KEY RESPONSIBILITIES - Onboarding and ramp: Deliver live onboarding for every GTM hire in APAC, following the global ramp tracks and certifications owned by the Head of Global Onboarding. Build the APAC onboarding runbook, own the January cohort in Sydney, and make sure Singapore, Tokyo and Bengaluru hires ramp as fast and as well as anyone else. - Landing global programs in region: Every company-level priority (Harvey II selling, the FY27 pricing model, Sales Stages and Command of the Message, new product launches, Legora competitive selling) needs to land the same way in Sydney as it does in New York. You own the APAC version: timing, delivery, localized examples, regional objections and follow-through. - Regional programs and competitive: Identify what APAC needs that the global roadmap does not cover (regional competitive dynamics, security and procurement narratives, in-region customer stories, manager onboarding for new APAC leaders) and build it, routing through global intake so the team stays coordinated. - Kickoffs and cadence: Own regional execution of the January APAC SKO in Sydney and subsequent quarterly kickoffs. Establish and run the ongoing APAC enablement cadence in partnership with the Product Enablement and Programs teams. - Field feedback and stakeholder trust: Be embedded with APAC Sales, CS and Legal Engineering leadership. Bring the region's signal back into Enablement, Product Marketing and Product. Your north star is that APAC leaders feel covered and never need to escalate to the US to get enablement done. - Global collaboration: Work with the EMEA partner and NAMER-based program owners to keep global consistency, and contribute APAC's point of view to global rollouts before they ship. QUALIFICATIONS - 8+ years in GTM enablement, sales training or a customer-facing GTM role, with at least 4 years in enablement. Sales backgrounds preferred. - Experience as a first or early enablement hire in a region or business unit, operating independently and earning trust from regional leaders. - Proven ability to facilitate live training for senior sellers, independently and at a high standard. - Experience adapting global programs for regional markets, and judgment about what to change versus what to hold constant. - Familiarity with a structured sales methodology (MEDDPICC, Command of the Message or similar) and with GTM functions beyond sales (CS, legal engineering, solutions, implementation). - Comfortable operating across time zones with a globally distributed team. - Experience in SaaS, AI or legal technology is a plus; experience enabling teams who sell to law firms or in-house legal teams is a strong plus. Experience across ANZ and Southeast Asia markets preferred. - Based in Sydney, with travel across the region. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-SG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Athens, Greece 🔎 Have you already built AI systems that other people use, and do you want to own them end to end, from the first measurement to production? Do you want to apply your machine learning experience to security-relevant AI? 💡 CENSUS Junior AI Engineer is your opportunity to join our AI team and own features in our production AI systems and products. You will build, evaluate, and ship LLM-powered features on security data, and help guide the interns on the team as you grow. Why Join? 🔹 Real Ownership: Own features in production AI systems end to end, from data and a first measurement through evaluation, deployment and iteration. 🔹 Elite Team: Work alongside world-class AI and cybersecurity experts. 🔹 Hands-on AI: High-impact work across LLM features, RAG and agent systems, evaluations, datasets, and fine-tuning . 🔹 Mentorship: A named AI-team mentor for your first months, and code review on every pull request. 🔹 Remote Work Model: Fully remote in Europe . 🔹 Growth: A clear path to AI Engineer as you take on larger, less defined work. What You’ll Do 🔹 Design, build and ship LLM-based features , together with the evaluations that prove they work. 🔹 Own work on retrieval (RAG), agent and tool-routing systems that answer questions over real security data. 🔹 Build datasets and fine-tune open models on security data, and measure the result against a baseline. 🔹 Scope your own tickets with your mentor and back every change with before-and-after results. 🔹 Review your teammates’ pull requests and help guide our interns. Who We’re Looking For 🚀 Required Skills: 🔹 At least 1 year of hands-on experience in AI, Machine Learning or Data Science engineering. Internships count, and so does industry or research-lab work. 🔹 A track record of shipping : at least one ML or LLM feature that went into production or into a codebase other people used. 🔹 Strong Python , with readable, tested code that others can review. 🔹 Experience in a team codebase: Git, pull requests , and both giving and receiving code review. 🔹 Practical experience building LLM applications (prompting, RAG or agents) and evaluating them, not only calling an API. 🔹 A solid grasp of machine learning fundamentals , and the ability to design an experiment and read its results honestly. 🔹 Working knowledge of SQL and Docker . 🔹 The ability to work independently on a well-scoped ticket and to say early when you are stuck. 🔹 Good written English (non-English resumes will be rejected) , and the habit of backing claims with evidence. ✨ Bonus Skills (Make Your Application Stand Out!): 🔥 Fine-tuning LLMs ( LoRA, SFT, DPO ) or building evaluation sets. 🔥 GPU training or model-serving experience (e.g. vLLM). 🔥 Vector databases , cloud or Kubernetes experience. 🔥 Published papers or research experience. 🔥 Interest in security or cryptography (we will teach you the domain). The Details 📌 Who Can Apply? 🔹 Open to graduates (Bachelor’s, Master’s or PhD) in Computer Science, AI, Machine Learning, Data Science or related fields, or candidates with equivalent practical experience, with at least 1 year of hands-on experience, internships included . 🔹 Europe-based candidates are prioritised. 📍 Location: Remote in Europe. 📄 Contract: Full-tiume 🎯 Career Path: Grow into an AI Engineer role as you take ownership of larger parts of our AI systems. About CENSUS CENSUS is a globally recognized cybersecurity firm delivering top-tier IT and OT security solutions. We work with Fortune 500 companies, financial institutions, critical infrastructure, and secure communications providers worldwide. Our expertise spans cutting-edge research, scientific analysis, and deep engineering experience, ensuring unmatched security for products, infrastructure, and organizations. 🔗 Learn more about us at CENSUS | Cybersecurity Engineering

Location: Sydney Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Associate Legal Engineer, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments. Your legal training and experience will allow you to connect deeply with our users, helping them to translate their own legal acumen into productive and innovative use of Harvey’s platform. You’ll work across a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, and Product. This is a high-impact, customer-facing role ideal for someone with a few years of legal practice experience and a passion for shaping the future of legal work. WHAT YOU'LL DO - Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments - Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value - Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform - Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development - Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas - Evangelize Harvey internally and externally as a leader in AI-powered legal technology WHAT YOU HAVE - A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role. - Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested in what you have built and how you tested and improved it. - Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use. - An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources. - Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work. ADDITIONAL INFORMATION - Location: Sydney, NSW (Hybrid with flexibility) - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role WHAT WE OFFER - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more. - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot. - Retirement & Security: Comprehensive coverage designed to support your long-term well-being. - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents. - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support. - Professional Development: Annual support for courses, certifications, conferences, and books. - Remote Work Allowance: Monthly support for home office, internet, and phone expenses. - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-EL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon About the Department The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. About the role Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence. Responsibilities Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client). Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access. Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings. Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use. Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues. Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs. Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools. Desirable Skills, Knowledge, and Experience Availability to work the weekend shift (Saturday & Sunday) You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products. Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers. Strong customer service orientation and communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced, dynamic environment. You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc). Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC) Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing. Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations. You have worked with PostgreSQL, MySQL, MS SQL or other database servers. Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps. Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP. Experience with building projects on Cloudflare or using Cloudflare Products. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. JOIN US AT PROCESSOUT ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments. Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Hellofresh and many more! We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach. If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us. IMPLEMENTATION MANAGER AT PROCESSOUT As a Mid-level Implementation Manager within our Integrations Team, you will sit at the heart of our merchants expansion. The team is dedicated to: 1. Architecting payments framework that guarantee high velocity and uncompromising quality for new payment providers on-boarding. 2. Integrating with a global network of payment providers. In this high-impact role, your key responsibilities will include: - Own the planification of a team of 10+ engineers, which will involve collecting the needs from merchants - Orchestrating complex merchant timelines and delivery projects, championing excellence at every stage. - Cultivating and maintaining strategic partnerships with global payment providers (we have more than 100, but only few are strategical) We operate as a self-sufficient, fully agile unit. To thrive here, you should: - Possess a deep understanding of both payment ecosystems and engineering principles. - You'll collaborate with Europe's leading merchants, work alongside world-class engineers and discuss with banks from all around the world - Masterfully navigate complex trade-offs and rapid context switching in a dynamic environment. - Drive external communication and engage directly, with often physical visits, with partners across Europe. - Being able to challenge other remits (engineering, product, merchants, providers) with data driven decisions We are experiencing constant growth in the number of transactions handled, new clients, and integrations. That’s why we pay very close attention to efficiency and we are happy to improve our processes. ABOUT YOU - At least 5 years of experience in payments - Know your way around web-related tech (HTTP, TLS, proxies, API conventions...) - Have a technical background and is able to understand software code - Able to communicate with third-party providers from both a technical perspective and business - Be product minded - Always curious and passionate about understanding the business NICE TO HAVE - French language - Cards payments knowledge WHAT YOU WILL BE DOING - Working with engineers, merchants and payments providers to connect ProcessOut to worldwide acquirers and payment methods - Contributing to the business by computing KPIs and improving our processes in order to improve them - Own the product vision to help on designing, building, and releasing new features If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal About the Role Cloudflare is looking for a highly organized and detail-oriented Recruiting Coordinator to be a cornerstone of our hiring engine in Austin, Texas. This isn't just about managing calendars; you'll be a key player in bringing structure to our hiring efforts, ensuring an exceptional global candidate experience, and supporting the high-quality hiring decisions that drive our mission forward. If you're someone who thrives in a collaborative, fast-paced setting, possesses a keen eye for detail, and is dedicated to delivering positive experiences, we want to hear from you. You'll work closely with recruiters, hiring managers, and interviewers, ensuring every candidate interaction truly reflects Cloudflare's best. This is a fantastic opportunity to launch or pivot into a career in Talent Acquisition, where your organizational skills and candidate-centric approach will directly influence our ability to attract top talent and shape their perception of Cloudflare. Responsibilities Manage interview logistics across various formats (video, phone, and in-person) with precision and efficiency, ensuring a seamless experience for all participants. Deliver an exceptional candidate experience, both virtually and in-person, demonstrating empathy and a customer/candidate-oriented approach. Utilize applicant tracking system, scheduling tools, dashboards, and candidate trackers to ensure accuracy and maximize efficiency for Cloudflare’s Interview Experience program. Handle sensitive and confidential information with the utmost professionalism. Communicate clearly, directly, and transparently with candidates, recruiters, and internal stakeholders Partner with Recruiters and Hiring Managers to streamline processes and contribute to cross-functional recruiting operations projects and improvements. Actively identify opportunities for process enhancements and suggesting solutions, as well as supporting program initiatives where bandwidth allows. Collaborate with and provide mutual support to team members on shared tasks and challenges. Desirable Skills, Knowledge, and Experience Experience in a fast-paced environment where exceptional organizational skills , high-volume coordination , or extensive client/customer support were essential. Proven ability to prioritize tasks and manage time effectively. Maintain meticulous attention to detail, even under pressure. Consistently meet deadlines and service standards. A resourceful and proactive approach to identifying and resolving routine challenges independently. Quick to learn and adapt to ambiguous or changing situations. View mistakes as opportunities for growth. Outstanding written and verbal communication skills. Able to engage professionally and empathetically with diverse stakeholders. Possess a strong collaborative spirit. Build positive professional relationships and contribute to a supportive team environment. A genuine passion for delivering positive experiences. Lead with empathy and assume good intentions in all interactions. Compensation Compensation may be adjusted depending on work location. For Portugal based hires: Estimated annual salary of €22,000 to 31,000. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Cluj-Napoca, Romania; Bucharest, Romania; Bucuresti, Romania; Belgrade, Serbia; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of; Sofia, Bulgaria; Erevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Budapest, Hungary; Miskolc, Hungary; Bryanston, South Africa; Cape Town, South Africa; Johannesburg, South Africa; Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus; Amman, Jordan; Alexandria, Egypt; Cairo, Egypt; Lebanon; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Sambir, Ukraine; Odesa, Ukraine; Berat, Albania; Batumi, Georgia; Cebu City, Philippines; Ljubljana, Slovenia; Manila, Philippines; Sarajevo, Bosnia and Herzegovina; Singapore; Skopje, North Macedonia; Banská Bystrica, Slovakia; Tbilisi, Georgia; Zagreb, Croatia; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Quezon City, Philippines; Taguig, Philippines; Ahmedabad, India; Pondicherry, India; Delhi, India; Fatorda, India; Hyderabad, India; Bangalore, India; Jakarta, Indonesia; Mumbai, India; Sahibzada Ajit Singh Nagar (Mohali), India; Kuala Lumpur, Malaysia; Bangkok, Thailand; Ho Chi Minh, Vietnam Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Detection & Response Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: Investigate security cases and targeted hunts using CrowdStrike Falcon Next-Gen SIEM and CQL; correlate telemetry, assess scope and impact, document findings, and recommend appropriate actions. Develop, test, deploy, tune, and maintain detection logic, queries, dashboards, analyst guides, and version-controlled detection content. Build and maintain Falcon Fusion SOAR workflows for enrichment, evidence capture, routing, escalation, and authorized response. Validate telemetry coverage and quality; troubleshoot parsing, normalization, mapping, and source-data issues. Translate validated investigations into platform workflow specifications and co-build scripts, API integrations, workflow components, and prototypes with Product and Engineering. Test workflows and detections against representative cases; monitor outcomes, exceptions, and production feedback, and document ownership and support handoffs. Provide technical support, troubleshooting, knowledge transfer, and coaching; coordinate assigned analysis and platform work. Must have: 5+ years of relevant security experience, including at least 2 years developing, testing, and tuning detection logic, or equivalent demonstrated capability. Production proficiency with CrowdStrike Falcon Next-Gen SIEM, including CQL, cross-source investigations, detection content, telemetry interpretation, and tuning. Hands-on Falcon Fusion SOAR workflow experience and practical use of Charlotte AI with evidence verification and awareness of approval boundaries. Practical Python, REST/Falcon APIs, JSON, authentication, error handling, and secure credential management; familiarity with PowerShell or another relevant scripting language. Experience with telemetry onboarding, parser/normalization troubleshooting, MITRE ATT&CK, Windows/Linux events, and controlled changes, version control, peer review, and regression testing. Strong investigation judgment, defensible documentation, communication, and cross-functional collaboration skills. Nice to have: Experience converting SOC runbooks or manual analysis into production workflows or internal security platforms. CrowdStrike resident, responder, partner implementation, or customer-embedded Falcon experience; FalconPy or comparable API tooling. Experience partnering with Product and Engineering on analyst-facing features, case lifecycle integration, acceptance testing, or iterative delivery. Managed security services, multi-client or follow-the-sun SOC operations, and ITSM integrations such as ServiceNow or Jira. Relevant CrowdStrike training or credentials, GIAC invest

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. About the role We’re looking for a proactive Business Operations Associate to keep the team running smoothly. You’ll manage vendors, contracts, payments and tool access, help test our product, and improve how we work. What you’ll do - Vendors and contracts: own the vendor inventory (contracts, pricing, owners), track renewals, route NDAs and agreements for signature, and flag unused subscriptions so we can cut costs - Payments and finance: process vendor payments, collect invoices and reimbursements, follow up on refunds, and support reconciliation - Access management: map our tools, owners and admins, centralize billing, and support access reviews - Product support: test new features, report and re-test bugs, triage user feedback, and research vendors and competitors - Process and documentation: keep Notion and Google Drive organized, maintain SOPs, automate repetitive tasks, and run meeting logistics - Events and travel: plan team offsites and organize travel for trips and industry events What we’re looking for - 3 years in business operations, procurement or finance operations, ideally at a startup or tech company - Experience with vendor management, invoices and payments - Highly organized, detail-oriented, with strong follow-through - Comfortable administering SaaS tools (Google Workspace, Notion, Slack) Nice to have: a Web3 or fintech background, experience with automation tools (Zapier, Apps Script), AI tools or event-planning experience. ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

Задачи: — Разработка собственных сетевых демонов/служб — Реализация стандартов RFC, IEEE — Разработка ПО для управления сетевой подсистемой ядра Linux — Разработка ПО для управления коммутационным чипом Требования: — Опыт в роли разработчика C++ от 5 лет — Хорошее знание C++ (используем 20 стандарт) — Знание сетевых технологий, стека протоколов TCP/IP — Отличное знание Linux, опыт разработки приложений под Linux/Unix — Опыт работы с Docker контейнерами, опыт работы с git — Знание протоколов статической и динамической маршрутизации, принципов их работы, технологий и протоколов управления сетевыми устройствами (ARP, BGP, BFD, ECMP, EGP, FRR, IGP, LACP, MC-LAG, RSTP, STP, VLAN, VRRP, VXLAN) — Навыки практического использования инструментов диагностики IP-маршрутизации, исследования IP-пакетов, создания нагрузки на конечных узлах IP сети: ping, traceroute, tcpdump, wireshark, iperf и т.д. — Практический опыт использования специализированных средств (трафик-генераторов/анализаторов), таких как IXIA (Keysight)/Spirent/Cisco TRex и др. — Практический опыт работы с одним из программных эмуляторов сетей: VIRL (Virtual Internet Routing Lab), Cisco PT (Cisco Packet Tracer), GNS3 (Graphical Network Simulator-3), EVE-NG (Emulated Virtual Environment Next Generation) или других Условия: — Полная удаленная занятость (Full-time)

- Develop and update Fire Safety and Emergency Response Plans.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. PRODUCT AT BASETEN Baseten is building a new cloud for AI. Our ambition is to make inference, training, and agent execution part of one coherent platform, and to shape how the next generation of AI products gets built. Product decisions here reach from the economics of GPU infrastructure to the abstractions developers build on every day. We’re hiring builders and tastemakers with the ambition to help create that future. You should bring a strong point of view about what should exist, the taste to make complex technology feel simple, and the technical judgment to build it alongside engineers, researchers, and designers. You’ll work directly with customers and forward deployed teams, turn emerging capabilities into new possibilities for developers, and carry an idea from early conviction through to production and adoption. THE ROLE Build the future of AI model routing, where every task gets the right model, automatically. Today, developers often have to choose between models that are faster, cheaper, or more capable. But the right model isn't always the same for every request. Grid is Baseten's intelligent model routing platform, designed to help developers get the best possible results across open and frontier models without manually managing every decision. We're starting with coding agents, where model choice can have an enormous impact on quality, speed, and cost. As Product Manager for Grid, you'll work with engineers, researchers, and customers to build a new category of AI infrastructure. You'll help shape how intelligent routing works, how developers control it, and how we prove it's better than choosing a single model. RESPONSIBILITIES - Own the product roadmap for Grid, from early developer adoption to production deployments and enterprise expansion. - Work with researchers and engineers to improve intelligent model selection, routing policies, fallbacks, and controls. - Build evaluation frameworks that measure real-world outcomes, including task quality, completion time, latency, and total cost. - Shape the developer experience for onboarding, configuration, observability, and routing decisions. - Help customers understand why a model was selected and give them confidence and control over how routing behaves. - Work through technical challenges involving conversation history, tool compatibility, prompt caching, retries, and routing overhead. - Partner with GTM and customers to turn early pilots into sustained adoption and revenue growth. REQUIREMENTS - Experience building and commercializing AI/ML products or developer platforms, with demonstrated adoption or business impact. - A technical background in software engineering, ML engineering, research, or equivalent hands-on experience. - Experience working with researchers or ML engineers on model behavior, evaluation, or learned systems in production. - Strong understanding of AI model quality, latency, cost, and the tradeoffs involved in optimizing across them. - Excellent developer product instincts, with an appreciation for both simple APIs and enterprise-level controls. - Hands-on experience using coding agents and a strong point of view on where automation helps developers and where they need control. - Comfort building emerging products where the technical approach and customer expectations are still evolving. NICE TO HAVE - Experience with LLM gateways, model routing, AI agents, coding harnesses, or multi-model platforms. WHAT SUCCESS LOOKS LIKE Developers can build better AI applications without having to manually choose and optimize every model. Grid consistently delivers measurable improvements in quality, speed, or cost, and becomes a trusted part of customers' production AI stacks. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Singapore What You Would Do Here: At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented People Operations Manager to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region. You'll be instrumental in guiding and developing a team focused on delivering world-class employee inquiry support. This includes acting as an escalation point for more complex matters involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on providing high-quality customer support to our internal clients and stakeholders , ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to contribute to the design and improvement of our existing processes , aligning our operations across multiple regions. Responsibilities: Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters. Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems. Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy. Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission. Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented. Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements. Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines. Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems. Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements. What You'll Bring: Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll. HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus. Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery. Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management. Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments. Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience. Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries. Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed. Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities. Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Singapore What You Would Do Here: At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented People Operations Manager to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region. You'll be instrumental in guiding and developing a team focused on delivering world-class employee inquiry support. This includes acting as an escalation point for more complex matters involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on providing high-quality customer support to our internal clients and stakeholders , ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to contribute to the design and improvement of our existing processes , aligning our operations across multiple regions. Responsibilities: Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters. Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems. Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy. Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission. Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented. Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements. Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines. Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems. Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements. What You'll Bring: Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll. HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus. Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery. Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management. Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments. Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience. Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries. Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed. Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities. Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States; Seattle; New York; California; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role summary: The Managing Editor runs the operational engine of the editorial team. This role turns strategy and drafts into a functioning production pipeline across all content streams (thought leadership, developer content, customer stories, product marketing content, etc.). This person is most responsible for whether things ship on time and at a consistent bar. Core responsibilities: - In conjunction with Editorial Content Director, own and maintain the master editorial calendar across all content streams, sequencing work so there is no competition for the same limited writing capacity - Manage the brief-to-publish workflow: assigning work, setting deadlines, tracking status, unblocking bottlenecks - Own the review/approval routing for each content type: legal and PR for thought leadership, engineering/DevRel sign-off for developer content, customer and legal approval for customer stories, product marketing alignment for product content - Set and enforce production-level style and quality standards (distinct from the Content Strategist's audience/strategy standards) - Manage relationships with freelancers, contractors, and cross-functional SME contributors who feed content into the pipeline - Report to the Head of Editorial Content on throughput, capacity, and delivery risk - Own and manage the 24-hour review in the blog tracker - Run competitive and content-gap analysis to identify where the team's limited capacity should go - Ensures style guide story alignment (with Content Editor contributing) - Present editorial performance metrics to cross-functional stakeholders in conjunction with Editorial Director - Partner with Growth Marketing on content positioning alignment - Work with MarOps on attribution and any potential pipeline content Qualifications - 10+ years of experience in editorial or content operations - Experience running multi-stream or multi-format editorial pipelines (not just a single blog) FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Egypt The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required. This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support. The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays. KEY RESPONSIBILITIES Case Management Act as the first point of contact for customers reporting technical issues with Cincom products. Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels. Investigation & Troubleshooting Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues. Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases. Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results. Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity. Escalation & Customer Communication Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings. Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines. Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution. Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences. Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details. Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution. Knowledge & Continuous Improvement Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content. Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement. Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas. Security & Data Protection Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements. Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled. Requirements WHAT WE'RE LOOKING FOR Essential Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline. 0–2 years of relevant experience; fresh graduates are encouraged to apply. Strong technical fundamentals in operating systems, networking and application technologies. Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically. Ability to understand technical information, identify relevant symptoms and determine appropriate next steps. Strong written and verbal communication skills in English. Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up. Ability to work effectively within a team and collaborate with different technical functions. Customer-oriented mindset, ownership, attention to detail and willingness to learn. Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment. Technical Foundations The following technical foundations are essential at foundation level. Product-specific skills are taught on the job. 1. Linux / Unix Fundamentals Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs. 2. Networking Fundamentals Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools. 3. Windows Operating Systems Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory. 4. Application & Database Fundamentals Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs. Desirable The following skills and experience are desirable: Basic programming or scripting knowledge, preferably Python or PowerShell. Familiarity with JSON, APIs and application integration concepts. Exposure to database technologies such as SQL Server, MySQL or MongoDB. Familiarity with virtualisation and cloud computing fundamentals. Academic projects or internships involving software applications, databases, operating systems or infrastructure. Previous exposure to enterprise software or technical support environments. Linux certifications such as Linux Essentials, RHCSA or equivalent. Networking certifications such as CCNA or equivalent. Microsoft technical certifications. Basic programming or database certifications. Additional language skills, particularly French, German or Italian. PRODUCT KNOWLEDGE Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement. HOW SUCCESS IS MEASURED First 90 days Product and process onboarding completed for the products in scope, with knowledge checks passed. Handling Level 1 cases independently on the shift rota. Case records consistently meet the documentation standard in quality checks. Ongoing First response and update times within the agreed service levels. Share of cases resolved at Level 1 against the team target. Escalations reach Level 2 or Level 3 with complete information first time. Customer satisfaction scores on closed cases. Regular, useful contributions to the knowledge base.

Location: Abu Dhabi, United Arab Emirates We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Role Establish, develop and lead the Middle East, Caspian & Asia engineering function across ES and IIS, implementing the global engineering operating model while maintaining responsive regional delivery. Provide dedicated transformation leadership and remain the long-term regional owner of capability, standards adoption, engineering governance implementation and workforce development. Translate globally defined standards, competency requirements and approval levels into consistent local practice. Lead the assigned regional engineering team and own its training, development and competency readiness Coordinate capability across countries and service lines and with other regional engineering leaders to enable agile delivery and global workforce flexibility. Manage the regional technical authority process and access to appointed authorities. Responsibilities Implement the engineering transformation locally: establish the capability and workload baseline, assign process owners, clarify responsibilities and deploy approved procedures, review gates and readiness requirements. Maintain a regional engineering delivery and capacity plan with operations, project and commercial leaders; match work to verified competence, secure checking capacity and escalate resource conflicts. Embed engineering early in tendering, project planning, equipment preparation, mobilization and field handovers, supporting realistic technical commitments and effective delivery interfaces. Ensure preparation, independent checking and approval responsibilities are explicit and recorded. Route high-risk or specialist decisions to appointed Technical Authorities and escalate unresolved technical / schedule conflicts to the Global Engineering Director. Lead adoption of controlled documentation, shared templates, verified calculation methods and approved digital workflows; manage regional implementation of engineering process and tool improvements within the global strategy. Implement the global competency framework and maintain regional team training and development plans aligned with competency gaps and delivery needs; coordinate structured training, mentoring and graduate rotations, develop multiskilling across relevant ES and IIS services and support succession planning. Coordinate regional recruitment and capability development with regional leadership and HR. Coordinate with other Regional Engineering Managers to share visibility of capacity, competencies and demand; agree cross-regional resource sharing, mobility and development opportunities to respond rapidly to changing priorities and provide global delivery flexibility. Align assignments with verified competence and regional commitments, promote common methods and reuse of technical lessons, and feed improvement proposals into the global framework. Monitor engineering quality, schedule adherence, readiness, rework, review turnaround and capability development; provide transparent regional delivery reports, risk escalation and corrective-action follow-up. Apply EnerMech and client quality, health, safety and environmental requirements; ensure competent technical risk assessment, management of change and closure of engineering assurance findings. Sustain regional ownership through routine governance, standards-adoption checks, training compliance and continuous improvement across onshore and offshore delivery. Requirements Experience: normally 8–12+ years of relevant engineering experience, including at least 3 years in engineering leadership Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Evidence: implementation of standards and review processes; coordination of engineering resources; structured training / mentoring; and delivery across operations and project interfaces. Competency: Advanced leadership, planning and governance, with sufficient technical breadth to direct multidisciplinary ES / IIS support and recognize specialist limits. Travel: travel across Middle East, Caspian & Asia and collaboration with global teams as required. Advanced functional leadership: translate global direction into regional plans, clear ownership and sustained adoption. Engineering governance: understand technical assurance, codes, risk, change control and delegated approval boundaries without substituting management seniority for technical authorization. Change implementation: introduce common processes and digital tools while protecting capacity for current commitments. Workforce and development: plan capability and demand, structure mentoring and rotations, and maintain evidence-based competency and succession processes. Matrix collaboration: align global engineering and regional delivery stakeholders across countries, projects and service lines. Business and data literacy: interpret engineering delivery measures, scope, cost and commercial risk; explain constraints and make transparent recommendations.