Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Transport Back Office Specialist
Employment Type: Full-Time
Experience: 2+ Years Required
About the Role
The Transport Back Office Specialist provides essential administrative and operational support to the
transport team. The role is centred around processing invoices from carriers and vendors, managing
their approval flow in ZIP, maintaining shipment and financial documentation, and keeping shipment
statuses up to date in relevant systems. The specialist is expected to be organized, detail-oriented, and
proactive in following up on outstanding items to ensure nothing falls through the cracks.
Key Responsibilities
Invoice Processing & Payment Follow-Up
• Receive and process invoices from carriers, freight forwarders, customs brokers, and other
transport vendors.
• Enter invoices into ZIP accurately, ensuring correct coding, cost allocation, and supporting
documentation.
• Track invoice approval status in ZIP and proactively follow up with internal approvers to keep
the process moving.
• Liaise with the finance and accounting teams to ensure approved invoices are paid on time.
• Investigate and resolve discrepancies between invoices and agreed rates or contracts, escalating
complex cases to the Transport Manager as needed.
• Maintain an up-to-date log of outstanding invoices and payment statuses, flagging overdue
items.
Document Management & Filing
• Collect, organise, and file all transport-related documentation, including invoices, proof of
delivery, customs documents, shipping instructions, and carrier correspondence.
• Ensure documents are stored accurately in the relevant systems (TMS, Jira, shared drives, or
equivalent) and are readily accessible for audit or operational review.
• Maintain documentation standards and naming conventions to support compliance and internal
audit requirements.
• Support the team during audits or compliance reviews by retrieving and compiling required
records.
Shipment Status Updates
• Monitor active shipments and update shipment statuses in the relevant tracking systems (TMS,
Jira, or equivalent) based on information received from carriers and the transport team.
• Flag delays, exceptions, or missing updates to the responsible Transport Specialist or Manager.
• Ensure shipment records are complete and accurate from booking through to final delivery
confirmation.
• Coordinate with carriers and vendors to obtain status updates or missing documentation where
needed.
Administrative Support to the Transport Team
• Provide general administrative support to the transport team, including preparation of reports,
data entry, and correspondence with external partners.
• Assist in maintaining vendor contact lists, rate cards, and contract reference documents.
• Support the onboarding of new carriers or vendors by collecting required documentation and
setting them up in relevant systems.
• Identify recurring administrative bottlenecks and suggest process improvements to increase
efficiency.
Requirements
• 2+ years of experience in a logistics, transport, or supply chain back-office or administrative role.
• Hands-on experience processing invoices and managing payment workflows, ideally using ZIP or
a similar accounts payable or procurement platform.
• Familiarity with transport management systems (TMS), Jira, or similar tools used for shipment
tracking and documentation.
• Strong organizational skills and attention to detail — able to manage multiple open items
simultaneously without losing track.
• Proactive follow-up skills; comfortable chasing approvers, vendors, and carriers to keep
processes on schedule.
• Good understanding of transport and freight documentation (invoices, PODs, customs
paperwork, etc.).
• Proficient in Microsoft Excel or Google Sheets for tracking, reporting, and data management.
• Clear written communication skills in English; able to correspond professionally with internal
teams and external partners.
• Ability to work independently and manage own workload with minimal supervision.
Nice to Have
• Experience supporting international freight operations, including familiarity with customs
documentation.
• Background in a technology, data center, or hardware logistics environment.
• Experience with ERP systems (SAP, Oracle, NetSuite, or similar) in a logistics context
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$80,000
—
$90,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What You’ll Be Doing:
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region.
Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans
Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
What Makes You a Great Fit:
Located on the West Coast
5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc.
Direct experience mentoring, developing people and managing performance over time.
Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC.
Direct experience selling monitoring/data/visualization products.
Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Proven ability to work with sales leader counterparts
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Denver, CO
Workplace: Remote
About SonderMind
At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.
To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram https://www.instagram.com/sondermind/?hl=en, Linkedin https://www.linkedin.com/company/sondermind/, and Twitter https://twitter.com/SonderMind?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.
About the Role
As a Credentialing Associate Manager at SonderMind, you will play a critical role in connecting providers to clients. This is a key leadership role responsible for the operational excellence and daily performance of the credentialing function post-approval. This role serves as the critical link between management's strategic goals and the team's execution, focusing on achieving results through effective task assignment, guidance, and supervision of direct reports. The person in this role is expected to drive minor process and policy changes to resolve operational bottlenecks, apply structured problem-solving to team issues, and ensure strict compliance with all internal and external regulations. Success is defined by consistently meeting departmental KPIs, ensuring providers are billable promptly, and actively developing the performance and capabilities of all direct reports. The person in this position will report directly to the Manager of Credentialing Operations. You will be at the forefront of our mission to make therapy accessible for all.
Successful candidates will be able to communicate effectively, think critically to resolve issues, be willing to learn and open to feedback, and have a high level of attention to detail. Your work at SonderMind will offer you the chance to leave a lasting legacy in the world of mental health.
Essential Functions
- Achieve results through others by effectively assigning, managing, and monitoring daily tasks and complex workflows for direct reports
- Investigate and resolve provider issues related to credentialing, collaborate with other departments, and ensure that all inquiries, concerns, and requests are addressed promptly and effectively
- Execute against core business deliverables with limited guidance and direction from the manager, demonstrating the ability to manage multiple projects and deliverables in parallel.
- Assist with NCQA Accreditation preparation, updates, and submission
- Report to internal leadership on a regular basis identifying risks, mitigations, and additional opportunities
- Ensure the team adheres to all internal Standard Operating Procedures (SOPs) and effectively interprets established external policies (payor, state licensing, federal) for direct reports.
- Other responsibilities and ad-hoc projects based on business needs.
What does success look like?
- Within one week, the current credentialing SOPs and checklists are reviewed and fully understood. You can articulate the steps for both initial enrollment and re-credentialing without reference.
- Within two weeks, all direct reports have been met individually. You have begun to document their current workload, key challenges, and immediate development needs/strengths.
- Within one month, reach a level of efficiency across your duties, including owning the direct management of each of your reports. You have identified 1-2 immediate, low-hanging fruit process bottlenecks (e.g., a missing signature step, a redundant form) that can be corrected quickly and communicate the proposed fixes to your manager.
- Within two months, all departmental KPIs, particularly those related to payor credentialing timelines and success, are consistently meeting or exceeding organizational targets for the month
Who You Are
- Minimum two years of experience in provider Credentialing
- Minimum one year of experience with insurance credentialing
- Minimum two years of experience in a people leadership role
- Strong understanding of credentialing processes, CAQH, and payor enrollment requirements in a behavioral health context
- Experience working within NCQA Standards and a high working knowledge of the standards and updates
- Exceptional attention to detail
- You’re intellectually curious and naturally pull the string until you find the answer
- Motivated and eager to learn, ability to adapt to new technologies, processes and workflows
- Proven ability to break down simple problems using available resources and stakeholders to develop proposed solutions
- Flexibility to work in a fast-paced, dynamic environment
- Goal-oriented with a strong drive to achieve results at a team-level
Our Benefits
The anticipated salary rate for this role is between $64,000-$80,000 per year. In addition to base salary, this role is eligible to participate in our bonus incentive program.
As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.
Our benefits include:
- A commitment to fostering flexible hybrid work
- A generous PTO policy with a minimum of three weeks off per year
- Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
- Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
- 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
- Travel to Denver 1x a year for annual Shift gathering
- Fourteen (14) company holidays
- Company Shutdown between Christmas and New Years
- Supplemental life insurance, pet insurance coverage, commuter benefits and more!
Application Deadline
This position will be an ongoing recruitment process and will be open until filled.
Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Remote | 💰£32,200 - £40,750 + Incentive Awards tied to your performance +
Benefits
✨
⭐Our Financial Crime Team
Our Financial Crime Business Banking team is the first line of defence in protecting Monzo and our business customers from financial crime activities.
You will lead a team of up to 12 senior Investigators, acting as their primary point of contact for technical escalations and professional development. Your goal is to balance high-quality investigative standards with operational efficiency.
🔑You’ll play a key role by...
Managing the personal & professional development of approximately 12 Senior Financial Crime Business Banking Investigators.
Fostering an empathetic, high-performance culture in the team.
Providing technical coaching, feedback, and advice relating to financial crime tasks.
Analysing and driving improvement in team performance, and reporting relevant insights.
Monitoring and maintaining service level adherence on the work completed by the team, reviewing work status and availability of your team members
Providing meaningful feedback to your team and learnings are being had from this
Communicating and embedding change within the team, driving a positive culture to help us progress as we grow
Contributing to a strong control environment by minimising breaches and risk events.
Reviewing complaints attributed to the team and identifying opportunities for improvement.
Conducting job interviews for financial crime investigators and contributing to hiring decisions.
Chairing employee relations cases and making decisions consistent with Monzo’s values.
Being part of a high performing management team, supporting each other when required
🤩 We’d love to hear from you if…
You have leadership experience within a Financial Crime or Fraud setting,
this is essential.
Have an understanding of current financial crime trends and typologies.
You have experience providing technical coaching and feedback on FC Business Banking tasks.
You're a clear and inspiring communicator, with excellent written and verbal English.
You're empathetic and have a supportive approach to people leadership.
You're great at prioritising problems and assessing risk in an operations environment.
You are passionate about working in a fast paced environment and comfortable with change.
⏰ Hours of work
This is a full time, permanent position. You’ll work 37.5hrs a week, Monday - Friday 9am-5:30pm. You’ll also be required to work one weekend a year.
🙌 What’s in it for you
💰 £32,200 - £40,750 ➕Incentive Awards tied to your performance.
📍This role is a remote role in the UK
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈 The application journey has 3 key steps
Application questions
Recruiter Call - 30 minute video call to assess role fit & motivation
Hiring Manager - 60 minute video call with 2 of our operations managers to assess values and leadership experience
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We don’t have a set closing date for this role, we’ll close applications once we’ve received enough to find the right person. If this sounds like you, please apply as soon as you can.
#LI-NG2
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire an Associate Project Manager (PM) to support external clients throughout the project implementation and software development lifecycle. The PM is responsible for managing client statements of work, facilitating requirements analysis and design, baselining project plans, keeping the client informed of project progress, tracking and communicating financial status, ensuring timeline schedule, managing change, mitigating risk, and working with the client to facilitate on time, on budget project deliveries.
Responsibilities
Provide exceptional customer service to external clients and internal teams.
Manage project deliverables to ensure completion on schedule, within budget, and to client satisfaction.
Maintain project financial performance within approved client budgets and assessments.
Deliver project timelines on or ahead of schedule according to plan.
Manage resource allocation through accurate bookings and effective coordination of work product delivery.
Assess, communicate, and manage project scope changes to secure client approval and minimize project impact.
Track and achieve productivity, utilization, and margin metrics in accordance with established company guidelines.
Maintain accurate project data, including resourcing, task management, bookings, time recording, budgets, timelines, dependencies, and other required details within project management systems.
Meet established KPIs in alignment with Project Management requirements.
Qualifications
3-5 years’ experience in project or program management
Experience with the Software Development Life Cycle (SDLC)
Experience with either Waterfall or Agile methodologies
Strong knowledge of MS Office Products: Word, Excel, Outlook, PowerPoint, Project, SharePoint and Visio
Experience with project management software (JIRA, MS Project, etc.)
Project Management Certifications are a
plus
(i.e. PMP, CSM, CAPM, SAFe)
Six Sigma or Lean process improvement experience is a
plus
Experience in financial services, particularly life insurance or annuities is a
plus
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is in the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London / UK Remote | 💰£142,000 - £170,000 +
Benefits
✨
Our Financial Control team ⭐
We are seeking an experienced finance operations leader for a 12-month fixed-term contract to lead our Global Financial Operations and Control team. The incumbent Director is stepping out of day-to-day operations to spearhead a strategic, multi-year finance automation and systems program.
Your mandate is to provide steady-state operational leadership across all financial operations, close cycles, and management reporting; and serve as the essential operational contact for the program. You will ensure BAU integrity while actively operationalising and absorbing newly automated processes.
🔑 You’ll play a key role by...
Leading all aspects of financial control and operations, including Accounts Payable, Treasury Operations/Product Control, Money Operations ensuring robust, well controlled, and timely transaction processing.
Leading the production and end-to-end delivery of monthly close and management reporting cycle, working across Finance to provide the Group Financial Controller, UK CFO and EU CFOs with actionable insights and variance analysis.
Maintaining a robust, control and governance framework focused on integrity of our data and processes.
Serving as the primary operational counterpart and sounding board to the Director of Financial Operations & Control (incumbent) within the programme, providing operational feedback on target operating models and workflow designs.
Managing team capacity and workflows to free up key subject matter experts for involvement in the programme, including (not limited to) User Acceptance Testing, parallel runs, and systems testing.
Supporting the practical change management and operational rollout of new automation tools within the live environment, establishing new standard operating procedures without interrupting daily processing.
Working closely with the Director of Financial & Regulatory Reporting to ensure core financial operations and control processes comply with overarching accounting policies and provide a seamless hand off into the consolidation.
Providing stable, empathetic, and accountable leadership to a distributed team during a period of change, maintaining high engagement, retention, and performance.
Building and maintaining effective working relationships with internal stakeholders, external auditors and advisors.
Driving the delivery of the Financial Operations and Control teams milestones and actions on existing key projects such as EU expansion, working with stakeholders to identify and resolve delivery risks.
Managing a structured, documented operational handover back to permanent leadership at the conclusion of the 12-month term.
Role Scope Clarification
Included:
Global financial operations and control process ownership, including delivery of those services to subsidiaries, Treasury operations/Product control, Money Operations, Month-end Close and related management reporting.
Excluded:
Group Consolidation and the preparation/filing of Statutory Financial Statements for the Group and subsidiaries; Regulatory Reporting.
🤩 We’d love to hear from you if…
You have a demonstrated track record stepping into high volume, multi-entity finance operations leadership roles and delivering immediate stability within regulated environments (Fintech, Banking, or Financial Services preferred).
You’re an empathetic, effective people leader with a strong track record of coaching individuals and fostering a positive, high-performing environment.
You have a deep understanding of internal control environments and the ability to build "best-in-class" processes.
You have experience operating within complex, multi-entity or cross-border structures where data consistency is paramount.
You have demonstrated experience operationalising new technology, and embedding change within Finance teams.
Have excellent stakeholder management skills, with the ability to explain operational complexities to key stakeholders and peers.
You are adaptability and resilience in fast-paced, tech-led, and agile environments.
You hold strong technical accounting knowledge (IFRS)
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £142,000 - £170,000.
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
*(delete if doesn’t apply)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 5 key steps
Initial Call with the Recruiter
Hiring Manager Interview
Role Specific Interview
Behavioural Interview
Final Interview with the Team
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
If you’d prefer to work part-time, please let us know and we'll make this happen if we can.
#LI-TP1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the Role
Checkout.com http://Checkout.com is on a mission to transform the shopping experience for millions of consumers. As a senior individual contributor in mobile, you’ll help design and build the products we put in the hands of our end users.
Working hand-in-hand with our engineering team and product leaders, you’ll be crafting high-performance, user-friendly experiences, which operate at scale. Your role will extend beyond writing code - you’ll define architecture, lead technical discovery, and help us build the foundations that underpin our consumer offering.
What you’ll be doing
- Architecting and building the mobile experiences that are used directly by millions of consumers around the world.
- Owning feature development end-to-end, from discovery through to development, and monitoring through to maintenance.
- Working closely with backend teams to ensure the underlying systems we build are aligned to support our mobile product evolution.
- Championing best practices across the technical domain (testing, monitoring, release strategy, etc) to strengthen our foundations as we build our products.
- Mentoring peers, reviewing code, and contributing to the long-term technical vision for mobile development at Checkout.com http://Checkout.com.
Should have
- Solid background in mobile technologies (e.g. working with at least one of: native iOS, native Android, React Native)
- Proven track record building scalable and highly performant consumer experiences across the mobile domain
- Experience building and maintaining mobile apps or SDKs used by a large, active, user base.
- Passionate about developer experience - clear APIs, great docs, and reliability at scale.
- Excellent communication skills and experience collaborating with product, design, and backend peers.
Nice to have
- Previous experience in payments, fintech, or other security-sensitive domains.
- Exposure to PCI compliance, tokenization, or secure data handling.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
Checkout.com http://Checkout.com is looking for a Senior Manager, Content to lead our Content team, content strategy, and set the editorial direction for everything we publish aligned with our expanding mission, new product segments, and greater global reach.
This is a people management plus hands-on role with real scope. You will own the content roadmap, lead our highest-profile reports and content workstreams, and manage the agencies and budgets that support them. You will also stay close to the craft, personally writing and shaping a wide range of content pieces. You will manage three content specialists, and you will work side by side with senior stakeholders across Marketing and Commercial to make sure our content earns its place in the market.
Why this role exists
Every piece of Checkout.com http://Checkout.com content should do a job and this role exists to make sure it does.
You will make sure our content:
Drives our commercial objectives, working with teams to ensure there is a clear line from every piece to pipeline, revenue and customer growth
Prepares the ground for our new narrative, so that what we say tomorrow feels earned by what we publish today
Is highly impactful, with a clear point of view and a high bar for quality
Moves our customers, speaking to what they care about in language that changes minds and behaviour
Makes us irresistible in the market, so that Checkout.com http://Checkout.com is the brand merchants want to work with
Creates genuine thought leadership that shapes how the industry thinks about payments
How you'll make an impact
Editorial direction and content strategy
Set the editorial direction for Checkout.com http://Checkout.com's content, defining what we stand for, what we say and what good looks like across every format and channel
Translate our evolving narrative and commercial priorities into a clear content strategy, and bring the team and stakeholders along with it
Build and own the content roadmap, making deliberate calls on what to prioritise, what to stop and where to invest
Hold the quality bar for the team's output, making sure every piece is accurate, insight-led and distinctively Checkout.com http://Checkout.com
Develop and deliver content strategy for new audiences and segments, including SMB and consumer
High-profile reports and content Work-Streams
Lead our flagship reports and highest-profile content work-streams from idea and brief through research, writing, launch and distribution
Personally write or shape our most important content, including large reports, thought leadership, executive-facing pieces and event talk tracks
Make sure our biggest content moments are data-led, evidence-backed and built to be picked up by customers, press and analysts
Define the right measures of success for each workstream, including commercial contribution, audience engagement and share of voice, and use results to decide what to scale, change or stop
Events Content
Drive the content for our high-impact owned and industry events, such as Thrive, SXSW London and Money20/20, so that the story on stage, in the room and after the event is consistent and compelling
Partner with the Experiential team from the start of each event, shaping themes, speaker narratives and content that carries through into wider campaigns and commercial follow-up
Stakeholders and roadmap
Work closely with senior stakeholders across Marketing and Commercial, including Product Marketing, Regional Marketing, Brand, Communications and Sales, to map the content roadmap against business priorities
Act as the content expert in planning forums, communicating recommendations clearly, resolving competing priorities and holding the line on quality and focus when demand outstrips capacity
Ground decisions in customer insight, commercial data and stakeholder feedback
Agencies and budget
Manage the content budget and relevant agency partners, including briefing, performance management and quality control
Shape investment cases and recommend where to spend based on expected value and evidence of returns
Drive agencies to clear KPIs tied to our commercial and marketing objectives
Lead and develop the team
Manage and develop the existing Content team through clear goals, regular coaching, honest feedback and meaningful ownership
Manage team workload and priorities, balancing demand across the business so the team can do its best work at a sustainable pace
Balance personal delivery with team execution: step in on the complex work when your expertise is needed, while making sure the team keeps ownership and grows through the work
Build team capability, including the confident and responsible use of AI to raise both quality and pace
What we're looking for
8+ years in content, editorial or communications, with a proven record of content leadership. We care more about the quality of your career progression than the exact number of years
Experience in a large fintech or a scaled tech business. B2B or B2C backgrounds are both welcome. Payments experience is preferred but not required.
Prior experience managing a team
A strong editorial point of view and an excellent writer, with a portfolio that shows you can produce high-impact reports, thought leadership and executive content
Experience leading flagship, data-led reports or similar high-profile content programmes from brief to launch
Strong commercial understanding, with experience managing budgets and agencies, assessing ROI and using data to guide decisions
Confident communication and stakeholder management, including influencing senior leaders and creating clarity when requirements are ambiguous
Strong operational judgement: you manage multiple workstreams, prioritise with conviction, and explain your choices clearly
AI-fluent: you use AI tools as a genuine productivity multiplier, knowing where they add pace and where the human edit matters
Data-aware: you use analytics to understand performance and adjust, not just report numbers upward
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Brand & Creative at Checkout.com http://Checkout.com
We’re determined to build the best FinTech brand in the world. To do this, we’ve built a Brand & Creative team that is a collaborative group of problem-solvers who partner with people across the business on a wide range of activities. From brand identity, product marketing, and performance campaigns to physical brand environments, responsive web experiences, and bespoke pitches. We’ve built retro games, out-of-home campaigns across Europe and the US, created immersive event experiences, and TV ads that introduce the invisible engine powering payments for the world’s biggest brands. And we’re just getting started.
About the Brand & Creative team
We’re a diverse team of creative thinkers with a strong culture of experimentation and collaboration at its heart. And we love the work we do. Our Creative Operations team helps make sure we’re on the right work at the right time. We partner closely and cross-functionally with Product Design, and hold regular Design Town Halls where we align and cross-pollinate to cultivate our shared vision for design at Checkout. We work closely with partner agencies to realize our vision. We champion our brand attributes, design principles, systems, and standards that support us in creating world-class work with our colleagues and partners. We work alongside sharp Marketeers who help drive our brand awareness across the world, and are the ultimate guardians of the Checkout.com http://Checkout.com brand.
What does a Brand Manager do at Checkout.com http://Checkout.com?
Brand Managers at Checkout own our biggest brand moments – from global advertising campaigns and our flagship Peak Season campaign, to the brand-focused initiatives that define how the world sees us. You’ll also be the connective tissue between Checkout.com http://Checkout.com and our audiences. Working across B2B and B2C campaigns, you’ll lead on everything from goal-setting through to launch and measurement, orchestrating the many moving parts that bring an idea to life across markets and channels. You’ll set clear objectives, plan distribution, coordinate with channel owners, and partner closely with our creatives to make sure every campaign lands with impact. Brand Managers are highly organised, exceptional communicators, and comfortable holding the whole picture – the timeline, the stakeholders, the budget, and the creative ambition – all at once.
What we're looking for:
- Proven experience planning and delivering integrated brand campaigns end to end, ideally with a mix of B2B and B2C, working alongside creatives, copywriters, media and channel owners to bring big ideas to life.
- Confidence setting clear campaign goals and KPIs, measuring performance against them, and using the results to sharpen the next moment.
- Organisational excellence – you can juggle multiple work-streams, timelines, stakeholders and budgets at once without dropping a detail.
- Strong communication skills, with the ability to align cross-functional teams, brief creatives clearly, and keep everyone moving in the same direction
- Experience planning distribution and coordinating across channels – from out-of-home and paid media to owned and partner channels – to maximise reach and efficiency
- You think holistically about the campaign – the audience, the message, the channel mix, and the moment it lands in.
- You’re comfortable interfacing with partner brands and merchants, gaining their buy-in and supporting co-marketing activities that benefit everyone involved.
- A close collaborator with creative teams, and a guardian of our brand, with a great understanding of how we show up across channels and communications
- You are skilled in articulating your work, the process, and decisions to cross-functional stakeholders and you’re proactive in getting constructive feedback to help you produce your best work
- A drive to deliver exceptional work and always iterate for better solution
About you:
- You care deeply about your work, and strive to deliver the best quality output possible. You welcome constructive criticism
- You're not an island. You can show and tell us how you've helped the people around you get better, or brought in others’ support from inside or outside the team to get something done
- You think in systems. You can anticipate the ripple effects small and large changes will have on the brand experience
- You highly prize being accountable. You take ownership for every action, share faults and failures, strive for better, and build trust
- You're self motivated and can work independently
- You love learning. You might not have experience for everything this role requires, but you're excited to grow and learn – sometimes 'wearing many hats' in a team
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU’LL ACHIEVE
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU’LL NEED TO BRING
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is £228,000 - £240,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Задачи:
— Построить бизнес продажи SLA как сервиса;
— Определить каталог SLA-пакетов для Evolution Stack;
— Выйти на recurring-выручку с первым SLA-контрактов;
— Отслеживать SLA по всем активным контрактам;
— Выстроить команду (сервис-менеджеры, SRE);
— Организовать прием проектов от внедрения в фазу эксплуатации;
— Организовать процессы L3-поддержки с учетом режимов on-call и 24/7 с удаленным доступом и онсайт у заказчиков и требований ИБ заказчиков;
— Организовать процессы взаимодействия с продуктовой командой для эскалации проблем с продуктом и передаче feature requests;
— Организовать формирование отчетности по SLA и услугам для заказчиков и managed services бизнесу для руководства.
Требования:
— Опыт 8+ лет в Managed Services / эксплуатации enterprise-инфраструктуры, из них минимум 3 года — на руководящей позиции;
— Опыт построения SLA-практики с нуля или радикальной перестройки: от определения каталога SLA-пакетов до подписания первых контрактов и выхода на окупаемость;
— Понимание разницы между продажей лицензии и продажей SLA как сервиса;
— Финансовая грамотность на уровне ответственности за P&L;
— Опыт работы по SRE-принципам: SLI/SLO/SLA, error budgets, toil reduction, blameless postmortems, on-call rotations;
— Знание Google SRE Book / Workbook, понимание порогов численности команды для 24/7-ротаций без выгорания;
— Опыт руководства командой 10+ человек с матричной структурой;
— Опыт работы с enterprise-инфраструктурой: глубокое понимание виртуализации, контейнеризации, on-prem private cloud, мониторинга;
— Способность обсуждать incident post-mortems на техническом уровне;
— Опыт работы в защищённом контуре (КИИ, банковская тайна, ГИС);
— Опыт incident management на масштабе: руководство командой во время major incidents, работа с эскалационной лестницей, коммуникация с клиентами уровня C-level в кризисных ситуациях, ведение post-mortems, изменение процессов по итогам инцидентов.
Location: Berlin Office; Denmark; Estonia; Latvia; Slovenia; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; Ireland; Bulgaria; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to build and scale the systems, automations, and AI-powered processes that enable n8n's Support teams to deliver exceptional service at scale, while leading and developing the engineers who make it happen.
To achieve this, you'll take ownership of four key areas:
LEAD AND GROW THE SUPPORT SYSTEMS TEAM
- Lead, coach, and develop our Systems & Programs engineers, helping them grow their technical expertise and careers.
- Establish a clear team scope, planning processes, and delivery rhythm to ensure consistent execution against priorities.
- Support hiring and onboarding while staying close to technical decisions and hands-on problem-solving.
OWN THE SUPPORT TOOLING STRATEGY AND ROADMAP
- Own the Support tooling portfolio and build a prioritised roadmap that enables Reactive and Proactive Support to scale efficiently.
- Establish structured project intake, scoping, and prioritisation processes to focus engineering efforts on the highest-impact opportunities.
- Partner with Support leaders and stakeholders across Product, Engineering, Cloud, Security, Legal, Data, Customer Success, Sales, and Partnerships to align priorities and deliver improvements.
DRIVE AI-FIRST SUPPORT AND AUTOMATION
- Lead the expansion of Nate, our AI-powered Support solution, across Support tiers to increase the share of tickets handled through AI.
- Guide the development, maintenance, and adoption of reliable automations, AI agents, and integrations that reduce repetitive work and improve Support efficiency.
- Measure the impact of AI and automation through metrics such as time saved, AI-handled ticket share, and cost per AI ticket.
BUILD SCALABLE PROCESSES AND OPERATIONAL FOUNDATIONS
- Rebuild and optimise foundational Support processes, ensuring workflows are efficient, documented, and scalable.
- Establish strong governance for standard operating procedures (SOPs), tooling ownership, and automation reliability.
- Drive continuous improvement by tracking tooling adoption, SOP compliance, operational efficiency, and capacity freed up for Support teams.
REQUIREMENTS
MUST-HAVES
- Hands-on n8n expertise: You have practical experience building and maintaining complex workflows and automations using n8n.
- Strong technical foundations: You're comfortable working with APIs, HTTP, authentication, webhooks, and SaaS architecture.
- Support systems ownership: You've owned and improved technical Support systems, tooling, and automations in a B2B SaaS environment.
- Engineering leadership: You have at least 5 years experience leading or mentoring engineers, helping them develop their skills and deliver high-quality work.
- Roadmap and stakeholder management: You can translate business needs into clear technical priorities and align cross-functional stakeholders around a shared roadmap.
- AI and automation expertise: You have hands-on experience implementing AI agents or AI-assisted Support tooling to improve operational efficiency.
NICE-TO-HAVES
- Technical product background: You've worked as a developer, in DevOps, or on an automation-focused technical product.
- Support analytics: You're familiar with Support performance metrics and have experience using analytics or dashboarding tools such as Hex or Metabase.
- Open-source ecosystem: You have experience working in open-source or community-led SaaS environments.
- Remote-first experience: You've worked in distributed, remote-first teams, ideally within a European startup or scale-up.
Why join us?
At n8n, you'll have the opportunity to shape a growing Support Systems function and define how we scale customer support through AI, automation, and better tooling. You'll lead a team of talented engineers, own a high-impact technical roadmap, and work closely with teams across the company to turn ambitious ideas into real operational improvements.
You'll join one of Europe's fastest-growing startups, where your work will directly influence how we deliver exceptional customer experiences as we grow. With a remote-first culture that values autonomy, experimentation, and continuous learning, you'll have the freedom to build the foundations of an AI-first Support organisation.
Sound like a challenge you're excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Paris, France; Bordeaux, France; Marseille, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE KEY ACCOUNT MANAGEMENT TEAM
Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+.
We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities).
Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds.
We move fast, with a lot of ownership, and are proud to tackle big problems!
⭐ IS IT YOU WE’RE LOOKING FOR?
As a Key Account Manager, you will:
- Handle a portfolio of strategic accounts in the Public Sector
- Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
- Proactively identify potential signals of dissatisfaction and implement solutions to answer them
- Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
- Analyze and present consumption reports to customers through business reviews
- Identify and execute out-of-the-box initiatives to engage our existing customers
- Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
- Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams
You would be a great fit at Alan if most of this sounds like you:
- You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- You have full working proficiency in French (excellent oral and written communication)
- You have at least advanced level in English
- You are experienced in dealing with very large organizations and potentially with unions
- You have the tact and empathy that make great negotiators
- You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency
- You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems
- You have great active listening skills and are a master in the art of crafting the right follow-up message
- You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market
- You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille.
It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have.
For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Bordeaux or Marseille.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE KEY ACCOUNT MANAGEMENT TEAM
Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+.
We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities).
Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds.
We move fast, with a lot of ownership, and are proud to tackle big problems!
⭐ IS IT YOU WE’RE LOOKING FOR?
As a Key Account Manager, you will:
- Handle a portfolio of strategic accounts in the Public Sector
- Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
- Proactively identify potential signals of dissatisfaction and implement solutions to answer them
- Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
- Analyze and present consumption reports to customers through business reviews
- Identify and execute out-of-the-box initiatives to engage our existing customers
- Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
- Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams
You would be a great fit at Alan if most of this sounds like you:
- You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- You have full working proficiency in French (excellent oral and written communication)
- You have at least advanced level in English
- You are experienced in dealing with very large organizations and potentially with unions
- You have the tact and empathy that make great negotiators
- You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency
- You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems
- You have great active listening skills and are a master in the art of crafting the right follow-up message
- You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market
- You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille.
It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have.
For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Bordeaux or Marseille.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris, France; Bordeaux, France; Lyon, France; Nantes, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⚡ THE INBOUND SALES 🇫🇷 ROLE
We're growing our Inbound Sales team in France.
Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals).
You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers.
At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft).
We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.
What does make this role exciting :
- You will close deals every single day of the year, which is very stimulating!
- The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements
- You will help building the playbook of best practices to close deals in one shot
- You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members
- You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects
- We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market!
⭐ YOU WILL BE A GREAT FIT FOR THIS ROLE IF YOU:
- Have 1-2 years of experience in a Sales role including closing experience
- Have full working proficiency in French (C2 and above), and advanced level in English
- Are highly organized with exceptional follow-up skills
- Show a great balance between Active Listening and Assertiveness when interacting with your prospects
- Have natural empathy and are passionate about understanding and solving prospects' problems
- Have a positive attitude and ability to collaborate in a small team
- Have a desire to learn fast and make an impact from day 1
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⚡ THE INBOUND SALES 🇫🇷 ROLE
We're growing our Inbound Sales team in France.
Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals).
You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers.
At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft).
We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.
What does make this role exciting :
- You will close deals every single day of the year, which is very stimulating!
- The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements
- You will help building the playbook of best practices to close deals in one shot
- You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members
- You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects
- We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market!
⭐ YOU WILL BE A GREAT FIT FOR THIS ROLE IF YOU:
- Have 1-2 years of experience in a Sales role including closing experience
- Have full working proficiency in French (C2 and above), and advanced level in English
- Are highly organized with exceptional follow-up skills
- Show a great balance between Active Listening and Assertiveness when interacting with your prospects
- Have natural empathy and are passionate about understanding and solving prospects' problems
- Have a positive attitude and ability to collaborate in a small team
- Have a desire to learn fast and make an impact from day 1
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
United States (Remote)
seniorSingapore - Remote; Spain - Remote; United Kingdom - Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоотклики