Location: Zurich
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Senior Project Manager, Delivery, a senior client-facing role accountable for defining client solution needs and leading the delivery of complex enterprise and institutional solutions. This role owns the delivery lifecycle for assigned engagements, from early solution shaping and delivery planning through execution, operational readiness, and steady-state outcomes.
Operating within the Service & Enterprise Solutions organization, the Senior Project Manager, Delivery acts as the primary day-to-day owner of client delivery outcomes. This role combines strategic solution definition with rigorous program and project management execution, working closely with clients, Commercial, Solution Architecture, Integration, Product, and Engineering to ensure solutions are clearly defined, deliverable, executed predictably, and transitioned successfully into production.
While overall delivery strategy and portfolio governance are owned at Director level, the Senior Project Manager, Delivery is accountable for ensuring solution needs are clearly understood, scoped, planned, and realized through high-quality delivery with strong program-level execution discipline, governance, and risk management.
What You'll Be Doing (Responsibilities):
- Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions
- Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations
- Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations
- Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed
- Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams
- Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution
- Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach
- Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control
- Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions
- Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution
- Own operational readiness and transition to run, including testing coordination, go-live planning, support models, and handover to long-term operations teams
- Ensure delivered solutions meet contractual, regulatory, and operational commitments, including SLAs, KPIs, and compliance requirements
- Provide clear, executive-level reporting to internal leadership and client stakeholders on delivery status, risks, and outcomes
- Represent delivery and solution execution in client steering committees and internal leadership discussions
- Drive continuous improvement across delivery processes, project management frameworks, tooling, and execution practices
What We Look for In You (Required Qualifications):
- 7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments
- Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities
- Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments
- Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline
- Strong experience delivering solutions across banking, custody, payments, or capital markets (banking, custody, payments, capital markets)
- Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners
- Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness
- Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution
- Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context
- Ability to operate confidently with senior client stakeholders and internal leadership
- Exceptional communication, organization, stakeholder management, and execution skills
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus
- Location: Switzerland, with focus on Zurich and Geneva as primary locations
Nice To Haves (Preferred Qualifications):
- Experience delivering blockchain, digital asset, or crypto infrastructure projects in institutional environments
- Exposure to core banking platforms (e.g. Avaloq, Temenos, Sopra or similar)
- Background in managed services, long-term client operations, support organization leadership, consulting, or system integration organizations
- PMP, PRINCE2, SAFe, or similar project management certifications
- Interest in progressing into Director-level delivery or service leadership roles
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Retrieval over peta-byte scale documents
- Organizational-level interfaces to collaborate with AI
- Managing dedicated GPU capacity across 5+ regions
- 1000-step planning agents that help take companies public
- Government-level security for the world's most sensitive matters
- Evaluating LLMs across a 10k+ leaf taxonomy of tasks
- Internet-scale data collection from over 50+ jurisdictions
WHAT YOU HAVE
- 6+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
- Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
- Track record of building fast-growing SaaS products by leveraging PWA technologies.
- Track record of shipping highly intuitive products, strong attention to detail.
- Experience building backend platforms that can support multiple product lines.
- Strong programming skills and general Computer Science knowledge.
- Grit - experience working at early-stage startups is a plus.
COMPENSATION RANGE
$200,000 - $260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Designer at Ramp, you are accountable for outcomes, not just artifacts. You work with PMs, engineers, and other designers to define the right problems, explore and validate solutions, and ship product experiences that change customer behavior.
Design at Ramp is AI first and builder led. Work starts in an LLM, moves into tools like Claude and Cursor to explore flows and interactions, and then comes into Figma for systems and polish. Designers prototype early, test with real customers, and stay involved through launch and iteration.
We are looking for multiple product designers who are excited to work this way and who want to use AI as a core part of how they design.
WHAT YOU’LL DO
- Own product work end to end: Partner with PM and engineering to define problems, explore solution spaces, validate concepts, and ship product improvements that move key metrics. Stay involved through launch and iteration, not just handoff.
- Start in an LLM: Use tools like Claude to clarify intent, draft short PRDs, and surface risks, edge cases, and initial approaches. Use this work to align quickly with your team.
- Validate assumptions with self-serve research: Talk directly with customers, run quick tests, and use what you learn to adjust direction. Treat research as a velocity tool, not a gate.
- Prototype using AI tools: Use Cursor and Claude Code to build and iterate on flows and simple interfaces. Let AI generate code while you guide structure, behavior, and UX quality. Partner with engineers to decide what moves into the product.
- Bring work into Figma: Translate validated concepts into Figma for full state coverage, system alignment, and production readiness.
- Design for the 80 / 20: Encode judgment and complexity under the hood while keeping the default experience simple and successful for most customers.
- Contribute to patterns and culture: Share prompts, patterns, and learnings with the design org. Participate in crits and reviews that raise the bar for quality.
WHAT YOU NEED
- Experience as a product designer working on complex products, ideally in B2B, fintech, or other systems-heavy environments
- Ownership of projects from problem definition through launch and iteration
- Active use of LLMs such as Claude or ChatGPT in your design workflow
- Comfort working in tools like Cursor or Claude Code, even if you are not writing production code by hand
- A portfolio that shows strong product thinking, interaction design, and craft
- Ability to work with PMs to define success metrics and adjust based on results
- Clear communication and comfort collaborating directly with engineers and PMs
- Based in or open to relocate to NYC
NICE TO HAVES
- Experience planning and running customer interviews or usability tests
- Familiarity with design systems and extending shared components
- Comfort with basic front-end concepts such as components and states
- Experience in fast-moving product teams where iteration and shipping matter
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States; United Kingdom; Canada; South Africa
About Huzzle
At Huzzle, we connect exceptional professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We’re hiring an experienced
Account Manager
to manage and grow client relationships within a fast-paced marketing environment. This role is ideal for someone who understands digital marketing workflows, can translate strategy into execution, and excels at client communication and retention.
Key Responsibilities
Serve as the main liaison between clients and internal marketing teams
Manage multiple marketing accounts simultaneously while maintaining high service quality
Coordinate campaign execution across paid media, SEO, content, and email marketing initiatives
Conduct regular client check-ins, performance reviews, and strategy calls
Track KPIs, prepare reports, and communicate insights and recommendations clearly
Identify upsell and cross-sell opportunities within existing accounts
Ensure client retention through proactive communication and problem-solving
Collaborate closely with project managers, strategists, and media buyers
Requirements
2+ years of experience as an Account Manager or Client Success professional in a
marketing agency or marketing-driven company
Strong understanding of digital marketing fundamentals (paid ads, SEO, funnels, analytics)
Excellent written and verbal English communication skills
Proven ability to manage client expectations and deliver results
Experience working with CRMs, project management tools, and reporting dashboards
Highly organized, detail-oriented, and comfortable working remotely
Client-facing mindset with strong relationship-building skills
Benefits
💰
Competitive Salary:
Salary is variable depending on experience and skillset
🌎
Remote Work: Work from the comfort of your home
🚀
Exclusive Access:
Connect with top-tier employers globally.
🤝
Network & Learn:
Be part of a community of sales professionals, sharing insights and opportunities.
УдалённоUnited States; United Kingdom; Canada; South Africa
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a
German
speaking
Inside Sales Representative
for their office in Athens, Greece.
Position: Inside Sales Representative
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
Remuneration: Base salary
DUTIES & RESPONSIBILITIES:
Achieve individual revenue targets by selling renewals, products, and services while identifying upsell opportunities
Manage and grow a dedicated portfolio of existing clients within an assigned territory
Provide accurate weekly, monthly, and quarterly sales forecasts
Develop strong product and technical knowledge to assess customer needs and deliver tailored solutions
Proactively promote products and services to drive customer retention and expansion
Guide customers through onboarding and encourage long-term product adoption
Use data insights to identify at-risk accounts and growth opportunities
Address customer concerns and remove obstacles impacting satisfaction and usage
Handle objections effectively to retain customers and secure new business
Manage a high volume of phone and email interactions daily
Build strong relationships with internal teams and external stakeholders.
REQUIREMENTS:
Native or near-native level in German, with fluency in English (minimum B2 level)
Proven experience achieving individual or team sales targets
Strong communication skills in fast-paced, customer-focused environments
Ability to quickly learn and leverage new tools, technology, and data
Strong problem-solving and negotiation skills
High proficiency in Microsoft Office tools
Confidence in cold calling and engaging new customers.
BENEFITS:
Private health and life insurance including dental and eye care
Access to corporate gym facilities
Daily performance allowances based on office or hybrid presence
Performance-based bonuses and additional incentive programs
Structured onboarding and training support
And many others!!!
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is seeking an experienced Datacenter Controls Engineer to join our Datacenter Infrastructure team. In this role, you will design, implement, and optimize control systems that support our global datacenter infrastructure, enabling the reliable operation of AI at scale.
You will work on cutting-edge control systems managing critical datacenter operations including liquid cooling systems (CDUs/CDMs), HVAC, electrical power monitoring systems, and building automation systems. This position requires both technical depth in industrial automation and the ability to collaborate across disciplines to deliver integrated solutions for high-density AI compute infrastructure.
Responsibilities
System Architecture & Integration
Design and implement multi-site controls architecture across Anthropic's global datacenter facilities
Define network topology, redundancy, and high-availability requirements for control nodes and servers
Develop and maintain standardized frameworks for BACnet, Modbus TCP/IP, OPC-UA, MQTT, and SNMP communication layers
Ensure integration between control systems and enterprise networks while maintaining security boundaries and compliance with cybersecurity frameworks for industrial control systems
Control System Design & Implementation
Define, design, develop, and implement control systems for datacenter mechanical, electrical, and building management systems with focus on AI compute environments
Develop SCADA/BMS applications using platforms including Ignition, Niagara/Tridium, or similar HMI/supervisory systems
Select and specify instrumentation including sensors, transmitters, actuators, and control valves for liquid cooling loops, power distribution, and environmental monitoring
Data Collection & Visualization
Architect and supervise deployment of centralized telemetry systems capable of storing high-resolution time-series data from power, thermal, and environmental sensors
Develop intuitive dashboards and visualization layers using Ignition SCADA, Grafana, or comparable frameworks for facilities, operations, and engineering teams
Leverage control systems to enable performance insights, fault detection, and predictive maintenance capabilities
Construction Integration & Documentation
Participate in new design and construction projects to ensure controls and BMS standards are embedded from design through commissioning
Define and review controls and instrumentation specifications in architectural and MEP packages
Create comprehensive technical documentation including P&IDs, control narratives, sequence of operations, and commissioning procedures
Validate installed systems during commissioning for proper network configuration, protocol compatibility, and data visibility
Minimum Qualifications
Bachelor's degree in Engineering (Electrical, Controls, Mechanical, Computer) or equivalent practical experience
7+ years of experience in control systems design and implementation for industrial automation, building automation, or datacenter systems
Deep familiarity with industrial communication protocols: BACnet, Modbus TCP/IP, OPC-UA, MQTT, SNMP, Ethernet-IP
Experience with instrumentation selection, control panel design, and control system integration
Working knowledge of network architecture including subnets, VLANs, firewall rules, and IP management
Strong documentation skills and ability to work effectively in cross-functional teams
Preferred Qualifications
10+ years in datacenter, critical facilities, or mission-critical infrastructure environments
Experience with liquid cooling systems including CDUs, CDMs, and cooling tower control systems
Background in high-density rack integration environments and AI/ML compute infrastructure
Experience designing or deploying BMS/SCADA systems such as Ignition, Niagara/Tridium, Wonderware, or similar
Strong background in database integration (SQL Server, InfluxDB, PostgreSQL, TimescaleDB) and data logging architecture
Proficiency in Python or scripting for automation/configuration within SCADA/BMS frameworks
Experience deploying multi-site redundant controls servers with high-availability requirements
Professional Engineering (PE) license or vendor certifications (Schneider, Rockwell, Siemens)
Knowledge of relevant codes and standards: ASHRAE, NFPA, IEEE, ISA
Familiarity with Grafana, Node-RED, Ignition Perspective, or equivalent visualization tools
Experience bridging cloud orchestration systems with facility-level power controls and load management (e.g., DCIM, BMS, EPMS)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a Senior Partner Account Manager (PAM) to own our relationship with one to two of the world's largest global systems integrators. This is a general-management role disguised as an alliance role: you will set the multi-year joint strategy with the partner's C-suite, negotiate the strategic agreement that underpins it, and then build the machine — go-to-market, solution co-development, delivery readiness, and enablement at a scale of tens of thousands of practitioners — that turns Claude into one of the partner's largest and fastest-growing practices.
You will be measured on the size and health of the joint business: progress against a $1B+ Claude practice plan, Anthropic ARR sourced and influenced through the partner, certified and delivery-ready practitioners (50,000+), co-developed solutions in market with reference-able customers, and the depth of executive alignment on both sides.
Key responsibilities
Own the joint business.
Build and run a multi-year joint business plan with each GSI covering services bookings, Anthropic ARR, priority industries and geographies, investment, and headcount. Report on it to Anthropic and partner executive leadership quarterly.
Lead at the C-suite.
Be the primary Anthropic relationship owner for the partner's Group CEO, service-line and industry CEOs, CTO/Chief AI Officer, and Chief Learning Officer. Map and activate Anthropic executive sponsors, run CEO-level QBRs, and shape the partner's public AI narrative (earnings calls, analyst days, flagship events) around Claude.
Negotiate the strategic agreement.
Structure and close multi-year strategic collaboration agreements spanning consumption and resale commitments, co-investment and market development funds, co-marketing, IP and solution terms, and enterprise-wide internal deployment of Claude across the partner's own workforce.
Co-develop solutions.
Partner with Anthropic Product, Applied AI, and the GSI's CTO office to co-build industry and horizontal offerings, agentic and Claude Code delivery accelerators, and reference architectures; take them to market with named launch customers and published references.
Build a 50,000+ practitioner practice.
Design and land a certification and delivery-readiness system inside the partner — embedded in their academy/L&D, train-the-trainer led, tied to Claude Partner Network tier requirements — and hold the partner accountable to capability they build themselves rather than capacity Anthropic supplies.
Drive global co-sell.
Stand up joint account planning and pursuit governance with Anthropic field leadership across NA, EMEA, and APAC; personally engage on the largest strategic pursuits; ensure clean attribution through deal registration and CRM discipline.
Run alliance governance.
Establish and chair a joint steering committee with named workstreams (GTM, solutions, delivery readiness, enablement, marketing), clear owners on both sides, and a published operating cadence.
Lead through others.
Orchestrate a global virtual team of partner solutions architects, partner marketing, enablement, regional PAMs, and sales leaders; mentor PAMs across the team; scope and make the case for dedicated resourcing as the business scales.
Shape the program.
Bring the voice of the largest GSIs into Anthropic's partner strategy, Elite-tier program design, and product roadmap.
Minimum qualifications
15+ years in alliances, partner sales, or consulting leadership, including 8+ years owning a top-tier GSI relationship (e.g., IBM, NTT Data, Capgemini) at a hyperscaler or category-defining enterprise software/AI company — or the mirror-image role leading a hyperscaler/AI alliance from inside a GSI.
A track record of personally building or scaling a partner practice to $500M–$1B+ and tens of thousands of trained practitioners, with the joint business plan, governance, and metrics to show for it.
Demonstrated C-suite presence: you have set agendas with GSI Group CEOs and service-line leaders, and you can hold a strategy conversation and a commercial negotiation in the same meeting.
Experience negotiating and closing multi-year strategic collaboration agreements with nine-figure commitments.
Fluency in GSI economics — utilization, pyramid, offering margin, industry P&Ls, delivery-center models — and how a new technology practice actually gets funded and staffed inside one.
A strongly commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable pushing a partner to invest in its own capability.
Global operating experience across NA, EMEA, and APAC, including time with India-based delivery leadership.
Low ego, high curiosity, and a habit of making the people around you better; you put the mission ahead of personal credit.
Preferred qualifications
Experience launching co-developed partner solutions with a product/engineering organization, including agentic or developer-tooling offerings.
Prior ownership of a large-scale partner certification or academy program.
Hands-on familiarity with Claude, Claude Code, LLM application architectures, and enterprise AI deployment and governance.
Experience at a high-growth company where the program was being built while the plane was flying.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Infrastructure organization is the engine that powers our mission. Every breakthrough in AI safety research and every interaction users have with Claude depends on the systems we build and operate: massive clusters for training frontier models, production infrastructure serving millions of users reliably, and developer platforms that help engineers move fast without breaking things.
As a Technical Program Manager for Infrastructure, you’ll work across multiple infrastructure domains to coordinate complex programs that have broad organizational impact. You’ll be solving novel scaling challenges at the frontier of what's possible, all while maintaining the security and reliability our mission demands.
This role is ideal for someone who thrives in ambiguity and believes their job is to make everyone around them more effective. You’ll partner closely with engineering leadership to drive strategic initiatives while ensuring seamless coordination between research, engineering, and product teams.
What you’ll do:
Developer Productivity & Tooling
Drive cross-functional programs to improve developer environments, CI/CD infrastructure, and release processes that enable rapid innovation while maintaining high security standards
Coordinate large-scale migrations and platform modernization efforts across engineering teams
Partner with teams to measure and improve developer productivity metrics, identifying bottlenecks and driving systematic improvements
Lead initiatives to integrate AI tools into development workflows, helping Anthropic be at the forefront of AI-assisted research and engineering
Infrastructure Reliability & Operations
Drive programs to establish and achieve reliability targets across training infrastructure and production services
Coordinate incident response improvements, post-mortem processes, and on-call rotations that help teams operate effectively
Establish metrics and dashboards to track infrastructure health, capacity utilization, and operational excellence
Cross-functional Coordination
Serve as the critical bridge between infrastructure teams, research, and product, translating technical complexities into clear updates for a variety of audiences
Consult with stakeholders to deeply understand infrastructure, data, and compute needs, identifying solutions to support frontier research and product development
Drive alignment on priorities and timelines across teams with competing constraints
You May Be a Good Fit If You
Have 5+ years of technical program management experience, with a track record of successfully delivering complex infrastructure programs in ML/AI systems or large-scale distributed systems
Have deep technical understanding of infrastructure systems—enough to engage substantively with engineers, identify technical risks, and add value beyond project tracking
Excel at creating structure and processes in ambiguous environments, bringing clarity to complex cross-team initiatives
Have strong stakeholder management skills and can build trust with both technical and non-technical partners
Are comfortable navigating competing priorities and using data to drive technical decisions
Have experience with developer productivity initiatives, CI/CD systems, or infrastructure scaling
Thrive in fast-paced environments and can balance strategic planning with tactical execution
Are obsessed with reliability, scalability, security, and continuous improvement
Have a passion for supporting internal partners like research to understand their unique needs
Are passionate about AI infrastructure and understand the unique challenges of building and operating systems at frontier scale
Experience with Kubernetes, cloud platforms (AWS, GCP, Azure), and ML infrastructure (GPU/TPU/Trainium clusters)
Background working with research teams and translating their needs into concrete technical requirements
Experience driving adoption of AI tools to improve engineering productivity
Familiarity with observability tooling and practices
Deadline to Apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (South Africa)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.
WHAT YOU'LL DO
To facilitate the development of these systems, you will:
- Develop and deliver subject-matter expertise to support AI research
- Work closely with our engineering, product, and design teams to define and develop AI systems
- Build and improve AI systems through prompt engineering, fine tuning, and other techniques
- Build proprietary benchmarks and datasets to evaluate models and model systems
- Partner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutions
WHAT YOU HAVE
- JD from a top US law school or equivalent post-graduate qualification
- 3-7 years of experience at a US law firm, financial institution, or equivalent professional service provider
- For NYC applicants: experience working in-house or at a financial institution
- Demonstrated ability to deliver high quality work product on demanding deadlines
- Ability to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between them
- Ability to define positive outcomes in situations with underspecified success criteria
- Deep intellectual curiosity and eagerness to learn across domains
- Willingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate work
COMPENSATION RANGE
$220,000 - $320,000 USD Total Target Cash, offers Equity
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.
WHAT YOU'LL DO
To facilitate the development of these systems, you will:
- Develop and deliver subject-matter expertise to support AI research
- Work closely with our engineering, product, and design teams to define and develop AI systems
- Build and improve AI systems through prompt engineering, fine tuning, and other techniques
- Build proprietary benchmarks and datasets to evaluate models and model systems
- Partner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutions
WHAT YOU HAVE
- JD from a top US law school or equivalent post-graduate qualification
- 3-7 years of experience at a US law firm, financial institution, or equivalent professional service provider
- For NYC applicants: experience working in-house or at a financial institution
- Demonstrated ability to deliver high quality work product on demanding deadlines
- Ability to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between them
- Ability to define positive outcomes in situations with underspecified success criteria
- Deep intellectual curiosity and eagerness to learn across domains
- Willingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate work
COMPENSATION RANGE
$220,000 - $320,000 USD Total Target Cash, offers Equity
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Mexico; Colombia; Argentina; Costa Rica; Honduras; Bolivia, Plurinational State of
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Key Responsibilities
Conduct outbound prospecting through cold calls, emails, and LinkedIn.
Qualify inbound and outbound leads and schedule discovery meetings for Account Executives.
Research target accounts and personalize outreach to decision-makers.
Maintain accurate records in CRM systems such as HubSpot, Salesforce, or similar.
Work closely with sales and marketing teams to refine messaging and outreach strategies.
Consistently meet or exceed activity and meeting-booked KPIs.
Requirements
2+ year of experience in outbound sales, cold calling, or appointment setting.
Strong written and verbal English communication skills.
Experience working with CRMs and sales engagement tools (e.g., Outreach, Apollo, Salesloft).
Ability to work independently in a fully remote environment.
Highly organised, target-driven, and resourceful.
Experience selling to North American or European markets is a plus.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
УдалённоMexico; Colombia; Argentina; Costa Rica; Honduras; Bolivia, Plurinational State of
Location: Remote (Jamaica)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: New York, New York, United States
Lead our broker engagement and underwriting enablement strategy
through digital marketing campaigns and compelling content.
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity, At-Bay offers end-to-end prevention and protection for SMBs and middle-market businesses. As a full-stack insurance provider, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies with nearly 40,000 customers.
We believe InsurSec is an $80B market opportunity and we are excited to add a Sr. Digital Marketing Manager role to our team to help communicate the InsurSec value prop to brokers.
Why you should join our Insurance Marketing team:
This is your opportunity to shape how thousands of brokers understand and sell cyber insurance in a rapidly evolving market. You'll own high-visibility programs that directly impact business growth, including developing broker-facing content, building campaigns that drive engagement, and creating the assets our teams use daily. You'll work at the intersection of insurance, cybersecurity, and marketing, collaborating closely with underwriting, sales, security, and product teams who value your expertise and creative thinking.
You'll report to Michael, VP/Head of Marketing, who brings a track record of building high-impact marketing teams. Michael’s leadership style emphasizes autonomy, strategic thinking, and collaborative problem-solving. He’ll give you the space to own your programs while providing the support and cross-functional alignment you need to drive measurable impact.
Role overview:
You'll spend your days packaging our insurance and security expertise into content and assets for brokers, building multi-touch campaigns in HubSpot, supporting field activations, and creating sales enablement materials that translate our category-leading InsurSec value proposition into broker-friendly messaging. You'll manage the full lifecycle of our broker marketing program, such as direct outreach, webinars, lifecycle marketing, field marketing and events, and enablement, including one-pagers, updating pitch decks, drafting email sequences, and collaborating with teams across the business to ensure brokers have the tools and knowledge they need to position At-Bay effectively.
How you'll make an impact:
By 3 months...
Complete onboarding on At-Bay's InsurSec approach, insurance product suite (Cyber, Tech E&O, MPL), and competitive positioning
Take ownership of broker campaigns and digital marketing for our insurance organization
Do a deep dive on our marketing tech stack and analytics platforms to audit existing lifecycle campaigns and sales enablement materials to identify quick-win updates to improve performance and/or refresh outdated content
Build relationships with key cross-functional partners in underwriting, sales, and security who'll serve as subject matter experts and content collaborators
Take ownership of event marketing – managing the broker event calendar, leading vendor contracting and gifting programs, and providing support for broker engagements
By 6 months...
Own end-to-end broker marketing program strategy and execution
Establish a standardized process and toolkit for translating marketing thought leadership into underwriter-ready content — including social posts, email snippets, and one-pagers—that enables underwriters to consistently share relevant insights with their broker networks
Launch integrated campaigns across email, social, webinars and UW enablement that drive measurable broker engagement
Manage the insurance marketing social media content pipeline and execution in partnership with our social media contractor
Build feedback loops with sales and underwriting teams to measure sales enablement effectiveness and continuously improve content based on broker response and win rates
What you've accomplished already:
Worked in or marketed to the insurance industry, understanding the broker-carrier relationship, how commercial insurance is sold, and the unique considerations of B2B2C marketing
Experience withl marketing programs in a B2B environment, managing everything from ideation to execution to analysis and iteration
Created sales enablement materials, pitch decks, one-pagers, battle cards, FAQs, that sales teams actually used, with the writing skills to translate complex technical concepts into clear, compelling broker-facing language
Built and executed marketing campaigns in a marketing automation platform (HubSpot, Marketo, or similar) that drove measurable results
Experience planning and executing hosted events (such as happy hours, executive dinners, roundtables)
Managed multiple projects simultaneously in a fast-paced environment, demonstrating strong organizational skills, attention to detail, and ability to prioritize competing deadlines without sacrificing quality
Collaborated with cross-functional stakeholders to secure alignment, gather input, and deliver projects that required buy-in from sales, product, or leadership teams
Used data and analytics to inform marketing decisions, whether optimizing email subject lines, identifying top-performing content, or making the case for program investment
Important Notes
This is a hybrid role (3x per week in office)
Pay transparency: Our estimated base pay range for this role is
$140,000-$175,000
per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Safeguards Engineering builds and operates the infrastructure that keeps Anthropic's AI systems safe in production — the classifiers, detection pipelines, evaluation platforms, and monitoring systems that sit between our models and the real world. That infrastructure needs to be not just correct, but
reliable
: when a safety-critical pipeline goes down or degrades, the consequences can be serious, and they can be invisible until someone looks closely.
As a Technical Program Manager for Safeguards Infrastructure and Evals, you'll own the operational health and forward momentum of this stack. Your primary responsibility is driving reliability — owning the incident-response and post-mortem process, ensuring SLOs are defined and met in partnership with various teams, and making sure that when things go wrong, the right people know, the right actions get taken, and those actions actually get closed out. Alongside that ongoing operational rhythm, you'll coordinate the larger platform investments: migrations, eval-platform improvements, and the cross-team dependencies that connect them.
This role sits at the intersection of operations and program management. It requires genuine technical depth — you need to understand how these systems work well enough to triage effectively, judge what's actually safety-critical versus what can wait, and have informed conversations with the engineers building and maintaining them. But the core of the job is keeping the machine running well and the work moving.
What You'll Do:
Own the Safeguards Engineering ops review -
Drive the recurring cadence that keeps the team informed and coordinated: surfacing recent incidents and failures, bringing visibility to reliability trends, and making sure the right people are in the room when decisions need to be made. This is the heartbeat of how Safeguards Eng stays ahead of operational risk.
Drive incident tracking and post-mortem execution -
When incidents happen — and in this space, they happen regularly — you'll make sure they get followed through properly. That means tracking incidents across the organization (including those owned by partner teams like Inference), ensuring post-mortems get written, and most critically, making sure the action items that come out of them actually get done. Closing the loop on post-mortem actions is one of the highest-leverage things this role does.
Establish and maintain SLOs with partner teams -
Work with Safeguards Engineering teams and key partners — particularly Inference and Cloud Inference — to define service-level objectives for safety-critical pipelines. Then build the tracking and reporting that makes it possible to tell whether those SLOs are being met, and surface it when they're not.
Maintain runbook quality and incident-ownership clarity -
Safety-critical systems need clear playbooks for when things go wrong. Partner with engineering leads to keep runbooks accurate, actionable, and up to date — and ensure that ownership of incidents is unambiguous so that nothing falls through the cracks during an active incident.
Drive platform migrations and infrastructure projects -
Own the program management for the larger infrastructure work on the roadmap: migrating the infra from one platform to the next, moving from one incident platform to the next and from one cloud system monitoring to another, and other migrations as they come. These are cross-team efforts with real dependencies — your job is to keep them sequenced, on track, and connected to the teams that need them.
Coordinate evals platform improvements -
Partner with the evals engineering team to drive improvements to the evaluation platform — including self-serve capabilities and the broader eval factory infrastructure. Help scope the work, track dependencies on other Safeguards systems, and make sure the evals platform is keeping pace with the team's needs.
You might be a good fit if you:
Have solid technical program management experience, particularly in operational or infrastructure-heavy environments — you're comfortable owning a mix of ongoing operational cadences and discrete project work simultaneously.
Understand how production ML systems work well enough to triage incidents intelligently and have substantive conversations with engineers about what's going wrong and why — you don't need to write the code, but you need to follow the technical thread.
Are energized by closing loops. Post-mortem action items that never get done, SLOs that no one checks, runbooks that go stale — these things bother you, and you know how to build the processes and follow-ups that fix them.
Can work effectively across team boundaries — comfortable coordinating with partner teams (like Inference) where you don't have direct authority, and skilled at keeping shared work moving through influence and clear communication.
Thrive in environments where the work shifts between "keep the lights on" and "build something new" — and can context-switch between incident follow-ups and longer-horizon platform projects without dropping either.
Have experience with or strong interest in AI safety — you understand why the reliability of a safety-critical pipeline is a different kind of problem than the reliability of a product feature, and that distinction motivates you.
Strong candidates may also:
Have experience with SRE practices, incident management frameworks, or on-call operations at scale.
Have worked on or with evaluation infrastructure for ML systems — understanding how evals get designed, run, and interpreted.
Have experience driving infrastructure migrations in complex, multi-team environments — particularly where the migration touches operational systems that can't go offline.
Be familiar with monitoring and alerting tooling (PagerDuty, Datadog, or equivalents) and the operational culture around them.
Deadline to apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a
German
speaking
Customer Advisor
for their office in Athens, Greece.
Position:
Customer Advisor
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Manage incoming and outgoing calls, chats, and emails in a timely and professional manner
Deliver a consistently high-quality customer experience with a strong focus on satisfaction
Build and maintain trusted relationships through open, clear, and interactive communication
Provide accurate, complete, and up-to-date information using the appropriate tools and processes
Achieve individual and team customer service targets, including call-handling KPIs
Maintain detailed records of customer interactions, manage customer accounts, and file documentation
Adhere strictly to communication procedures, guidelines, and data protection policies when handling personal information.
REQUIREMENTS:
Native/fluent in
German
both verbal and written (C1 level). Fluent in English (minimum B2+ level)
Strong computer literacy and confidence using multiple systems
Proven contact-handling skills with excellent active listening abilities
Clear and professional written communication skills for email handling
Customer-focused mindset with a strong understanding of sensitive data handling
Excellent verbal communication skills
Ability to multitask, prioritize effectively, and manage time in a fast-paced environment.
BENEFITS:
Private life and health insurance
Free access to the corporate gym facilities
Fixed working hours of your choice for mothers with children up to 2 years of age
Relocation support
And many others!
ГибридAthens, Greece; Relocation support
ГибридseniorNew York; We use an in-person work model and offer relocation assistance to new employees
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote-Friendly (Travel Required) | San Francisco, CA
seniorSan Francisco, CA | New York City, NY
San Francisco, CA | New York City, NY | Seattle, WA
New York City, NY
УдалённоRemote (South Africa); This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
New York
San Francisco
УдалённоThis role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
УдалённоRemote (Philippines); This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
seniorNew York, New York, United States
San Francisco, CA | New York City, NY | Seattle, WA