Location: Lanham, MD
Position Objective:
To promote the delivery of high-quality, cost-effective health care through the provision of expert clinical education and professional development. Collaborates with leadership team, clinical education team, and clinical staff in: the planning and implementation of organizational and departmental goals, creating a climate of innovation through role-modeling, consultation, research, and the facilitation of learning.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Provides professional support to internal and external customers that meet the needs of their diverse age and cultural backgrounds. Acts as a resource for staff members.
Demonstrates ability to assess the need for, plan, implement and evaluate high-quality, cost-effective educational programs for staff. Maintain educational records.
Assesses, plans, implements, and evaluates orientation programs for new staff.
Assists in development of competencies for clinical staff. Collaborates with other departments/nursing areas to ensure consistency and to avoid duplication.
Promotes the advancement of nurses by offering a variety of learning opportunities planned for nurses in different stages of the Novice to Expert continuum.
Educational/Experience Requirements:
Bachelor`s Degree in Nursing.
Master`s Degree in Nursing, Nursing Professional Development Certification preferred.
Minimum of three as a Registered Nurse in acute care setting.
Required
License/Certifications:
American Heart Association Healthcare Provider BLS.
Specialty Certification required.
Professional Organization Membership required.
Current licensure as a registered nurse by the Maryland Board of Nursing.
Adherence to credentialing requirements of Luminis Health's as stated in the nursing bylaws.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$83,000
—
$124,000 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: United States - Remote
Workplace: remote
Azul is seeking a Global Channel Operations Manager to join our Global Revenue Operations team. Reporting to the Vice President, Revenue Operations, this role will manage the programs and infrastructure that support Azul’s global channel ecosystem.
The Role
Our Global Channel Operations Manager will have experience in a high-performing, subscription-based company and a proven ability to support a robust two-tier channel model spanning distributors and resellers. The ideal candidate will prioritize operational readiness, process efficiency, and effective systems.
What You'll Do (aka the Responsibilities):
Partner with the VP of Global Channel Sales to provide direct day-to-day support of the Azul Channel Team.
Own and manage the Channel Partner Program.
Administer partner rebates, referral fees, and Market Development Funds (MDF) programs, including payment tracking and processing.
Coordinate Azul resources to ensure the highest level of partner engagement.
Manage Azul’s Partner Relationship Management (PRM) platform, partner portal and vendor relationship (Impartner).
Manage partner data and information within Salesforce.com, including end-to-end ownership of deal registration processes and channel reporting/dashboards.
Provide regular (weekly, monthly, quarterly) reporting pertaining to the partner sales and partner ecosystem performance.
Manage partner on-boarding process and compliance ensuring easy registration and access to Azul resources and content.
Develop, publish and maintain partner training content in PRM, and manage certification data and compliance reporting.
Administer partner-facing content platform (Highspot or equivalent) — deal registration guides, price books, program terms & conditions, and partner communications.
Manage partner contracting, including reseller, distributor, and referral agreements, using an e-signature/contract lifecycle tool (e.g. DocuSign).
Own the partner support ticketing queue (e.g. Jira Service Management), triaging and resolving partner-submitted issues.
Support Alliance/Marketplace operations (e.g., AWS, GCP) including listing maintenance and cross-team syncs.
Partner with Channel Sales leadership (and Finance, Marketing, and Legal as needed) to implement and continuously improve the Partner Program, including compliance monitoring and incentive/rebate program design.
What You’ll Bring (aka Experience, Skills, Education):
5+ years in Sales Operations, Channel Operations, or Channel Management.
Demonstrated expertise in providing sales support to multiple levels both within the organization and within a partner/distribution environment.
Demonstrated experience managing partner programs.
Undergraduate degree, preferred
Experience administering a PRM/partner portal platform (e.g. Impartner), Salesforce.com, and a contract/e-signature tool (e.g. DocuSign).
Experience with partner enablement or sales content platforms (e.g., Highspot) and, ideally, business intelligence (BI)/reporting tools (e.g., Qlik) and commission/incentive platforms (e.g., CaptivateIQ).
Strong written and verbal communication skills, with the ability to clearly and effectively articulate Azul’s value and business practices.
Organized, detail- and process-oriented.
Self-starter, willing to take a leadership role in driving initiatives in support of the channel with the ability to work effectively in a team environment.
Ability to manage multiple tasks and use good judgment in resolving difficult issues.
Ability to coordinate Azul cross-department resources to execute a complex sales strategy and drive partner growth.
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Employment at Azul is contingent upon the completion of reference and background checks.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
The base salary range for this job is $120,000-$125,000 and is eligible for annual variable pay.
Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options. The range provided is a reasonable estimate of the base salary for this role.
Location: Lanham, MD
Position Objective:
Promotes the delivery of high-quality, cost-effective health care through the provision of expert clinical education. Collaborates with the leadership team in the planning and implementation of organizational and departmental goals. Creates a climate of innovation through role modeling, consultation, research, and facilitation of learning in collaboration with the clinical education team, unit specific leadership, and department staff.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides education to staff on regulatory standards and compliance, current clinical practice issues, and safety standards
Coordinates, facilitates, and evaluates the orientation process for new unit staff.
Participates in processes to determine unit competencies and to assure competence of staff. Collaborates with other departments and nursing areas to ensure consistency and to avoid duplication.
Participates in unit-specific and hospital-wide quality improvement activities, actively participates in the activities of the Clinical Education Council.
Maintains staff education tracking records.
Collaborates with the Clinical Director and Unit Leadership in the area of specialty to achieve departmental and organizational goals.
Attends on-going educational opportunities that support best-practice initiatives and provides summary presentations to applicable groups within the organization.
Participates in the evaluation and interview of job candidates and makes recommendations regarding appropriate fit for organization and specific unit.
Participates in staff performance evaluations and develops individual educational plans to facilitate staff competency and performance.
Encourages staff participation in seminars, meetings, in-services, and shared governance activities. Offers guidance to staff in pursuit of continued professional development.
Educational/Experience Requirements:
Minimum education level - Bachelor`s Degree in Nursing.
Master`s Degree in Nursing preferred.
Minimum of three years as a Registered Nurse in a care setting applicable to the service or initiative.
Demonstrated experience in nursing staff development or nursing leadership with knowledge of nursing staff development theory or principles of adult education required.
Outside applicants seeking a Clinical Educator position must be able to demonstrate that they have met the required criteria at previous employment.
Required License/Certifications:
Specialty Certification, preferred.
American Heart Association HealthCare Provider BLS
Professional Organization Membership required.
Current licensure as a registered nurse by the Maryland Board of Nursing.
Adherence to credentialing requirements of Luminis Health's as stated in the nursing bylaws.
Additional Requirments by Department
PALS Requirement: Pediatrics Unit, Post Anesthesia Care Unit
NRP - Neonatal Resuscitation Requirement:
The following departments require NRP (Neonatal Resuscitation): Postpartum Care Unit, Neonatal Intensive Care Unit, and Labor and Delivery Unit prior to completing Unit orientation
Electronic Fetal Monitoring Certification: Labor and Delivery within 18 months from date of hire
STABLE: Pediatric Unit, Postpartum Care Unit, Neonatal Intensive Care Unit, and Labor and Delivery Unit within 6 months of hire
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Brownsville, WI Corporate Office ; Houston, TX ; Milwaukee, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 12,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves our lives. Find out how a career as a Insurance & Contract Specialist can change yours.
The Insurance & Contract Specialist
plays a key role in supporting all insurance and contract-related activities within a heavy civil construction environment. Working with minimal supervision, this individual reviews insurance provisions within contracts, manages insurance-related documentation, and maintains a strong understanding of Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP). Success in this role requires excellent written and verbal communication skills, strong organizational abilities, and the capacity to effectively prioritize responsibilities in a fast-paced environment.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program including (Depending on your positions and location you may participate in a different benefit plan):
Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You possess strong interpersonal skills and the ability to interact with all levels of management
You look forward to high-level responsibility opportunities
Responsibilities
Conduct comprehensive reviews of initial contracts, identifying key benefits, risks, and potential disadvantages; exercise independent judgment in evaluating contract terms, making recommendations, and coordinating legal and insurance reviews to support informed business decisions
Oversee all project specific insurance coverages throughout the lifecycle of the project, the respective extended reporting period and/or completed operations period
Evaluate and manage Owner supplied (i.e., builders’ risk, OCIP) and other project specific insurance policies to ensure the adequacy of such coverage and to identify any gaps in coverage; recommend alternatives and solutions. Manage and track enrollments in project specific insurance programs
Assist with the procurement of appropriate contract specific insurance coverages to comply with contract insurance requirements, joint venture bids, builders risk insurance and accompanying certificates of insurance
Present insurance coverage issues related to construction contracts, lease agreements, subcontract agreements and consultant agreements to management
Analyze and understand insurable risks and potential risk mitigation opportunities; interact with project teams to ensure coordination between project activities, exposures, and appropriate insurance coverages
Qualifications:
Bachelor’s Degree and 5+ years of related experience, or an equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote / Germany
Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence.
Role
The Learning and Development Expert - LMS & Data owns the technical and data backbone of our learning infrastructure. Makes sure the LMS runs smoothly, data is captured cleanly, and gives the L&D team the foundation for sound, data-driven decisions.
What you'll do
Build, configure, and maintain the LMS (course structure, user management, automations, reporting)
Collect and analyze learning KPIs (completion rates, engagement, skill-gap data) and translate them into clear dashboards
Support learning needs assessments through data analysis (skill matrices, team-level training gaps)
Produce regular reports on the effectiveness of learning initiatives for leadership
Act as the technical point of contact for LMS integrations with other HR systems
Support the organization and execution of training sessions and feedback cycles
About you
2+ years of experience in L&D, HR analytics, HR controlling, or another data-heavy role
Practical experience building or administering an LMS (e.g., Personio, Docebo, TalentLMS)
Very strong command of Google Sheets and data-driven decisions in an L&D context
Analytical, structured approach with a self-directed way of working in a remote-first environment
Conceptual approach to project work
Fluent in English and German (C1+)
Based and authorized to work in Germany
Nice-to-haves
Experience with BI tools (e.g., Looker, Tableau)
Experience with LMS integrations/APIs
What we offer
Remote-first, Germany-wide:
Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations.
Flexibility by default:
Flexible working hours help you make work fit your life.
Your setup, your way:
Get a personal home-office equipment budget to create a workspace that works for you.
30 days of vacation:
Take the time you need to recharge and come back with fresh energy.
Keep growing:
We invest in your personal and professional development.
Get rewarded for impact:
Performance bonuses are tied to agreed objectives and key results.
A warm welcome:
Every new team member gets a welcome goodie bag.
Good people, good times:
From summer and Christmas parties to regular team gatherings, we make time to celebrate together.
A mission that matters:
Work on challenges with tangible impact on public safety and national security.
Location: Lisbon, Portugal; Porto, Portugal
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: London, United Kingdom
Workplace: hybrid
Business Tooling Analyst - London
Role Overview
We are looking for an ambitious, organised Business Tooling Analyst to join our team. At Sokin, we are building a world-class operational environment that gives our teams the tools, processes and support they need to work effectively as we continue to scale.
Business Tooling at Sokin is all about making the way we work simpler, more scalable and more effective. This role will play a key part in owning and improving the tools that underpin how teams collaborate, manage information and deliver their work across the organisation.
This is an opportunity for someone who enjoys solving problems, improving processes and helping people get more from their tools, while playing a hands-on role in the continued development of Sokin's global operating environment.
This role reports to the Director of Global Operations.
Key Responsibilities
Jira
Jira domain ownership – working alongside the necessary colleagues in the CTO and CISO organisations to overhaul user management alongside our Sokin AD implementation for true onboarding and offboarding access management
Take over day-to-day administration duties, including implementation of new projects and updates to workflows, custom fields and automations in-line with existing implementation principles
Identify, propose and implement overhauled processes and tooling that optimise team and departments in their daily ways of working
Complete a full clean-up of Sokin’s Jira architecture to reduce cognitive and processing overload and remove all unused and legacy items
Design and implement an easy-to-maintain and scalable permissions structure
Identify opportunities to implement/scale additional tooling and features available within the Atlassian platform, for both Jira Software and Jira Service Management
Review and overhaul Jira Service Management service portals and customer facing workflows
Confluence
Design, propose and implement an organisational wide Confluence design that fits Sokin’s team architecture and ways of working
Design and implement an easy-to-maintain and scalable permissions structure
Provide training and support across the Sokin organisation that allows employees to effectively use Confluence – from content creation to organisation and documentation discovery
Identify opportunities to, and implement, templates, processes, workflows and integrations that help optimise the creation, maintenance and availability of content
Requirements / What We're Looking For
Proven experience using, maintaining and optimising both Jira Software and Jira Service Management, as well as the wider Atlassian suite of features (such as Product Roadmap, Rovo AI)
Proven experience managing Jira and Confluence in a growing organisation, with a strong understanding of how to effectively utilise the Atlassian platform for process enablement
Hands-on experience configuring Jira workflows, custom fields, automations, projects, permissions and user access, with an eye for creating scalable and maintainable solutions
Confident with designing and maintaining Confluence structures that make information easy to organise, manage and discover across multiple teams
Comfortable reviewing existing tooling and processes – you can identify inefficiencies or unnecessary complexity, and take ownership of improvements we can make as we scale
You are an effective communicator – as you’ll be working with both technical and non-technical stakeholders, you will need to understand their needs and translate them into practical solutions
You are confident providing training, guidance and support to colleagues, with the ability to explain technical or complex functionality in a clear and approachable way
You have a proactive, continuous-improvement mindset – you actively partner with business areas and enjoy finding practical ways to make teams more efficient through better processes, documentation and technology
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: London, United Kingdom
Workplace: hybrid
Incident Management Lead - London
Role Overview
Reporting to the Regional Head of Operations, Incident Management Leads will take direct accountability for running active incidents. Around this work, they will be responsible for designing and continuous improvement of the incident management process, tooling configuration, trend and insight analysis, and training employees across Sokin to ensure visibility and correct use of the incident management process.
Key Responsibilities
Accountable for the active raising and management of incidents
Adherence, feedback and updates to the incident management process and framework
High-level familiarity of the Sokin platform (product areas and functionality) and users (external vs internal) to ensure effective incident management and resolution (e.g. being able to efficiently target relevant teams, understand impact and support quicker time to resolution)
Crystal clear and proactive communication and stakeholder engagement is key
Work as a team to regularly step back and review incidents to help spot trends and suggest areas of improvement to the relevant team e.g. Product Managers for roadmap consideration, or Operations for ways of working improvements
Contribution to any required regulatory or operational framework reporting as requested by CTO or CISO organisations or other relevant departments
Ability to assess and communicate customer and/or business impact from technical incident data to aid prioritisation, reporting and resolution
Requirements / What We're Looking For
Proven experience in incident management, service management, operations or a similar role, ideally within a fintech or startup/scaleup environment
Demonstrable ownership of incident management frameworks, with the ability to continuously develop and improve established processes as the organisation grows
Experience managing live incidents from identification through to resolution, including coordinating internal teams, managing the escalations and maintaining clear ownership throughout the incident lifecycle
A good understanding of technical systems, practical knowledge of APIs, integrations, system dependencies and how technical issues can impact customers and internal teams
Strong analytical and problem-solving skills, with experience using incident data, trends and post-incident analysis to identify root causes, recurring issues and opportunities for improvement
An excellent communicator who can ask the right questions and confidently manage both technical & non-technical stakeholders, translating complex technical information into clear, concise and actionable updates for any audience
Ability to maintain a clear disposition, communication and prioritisation capabilities in high-pressure situations
Strong stakeholder management skills, with the confidence to challenge, escalate and drive actions to completion across different teams and levels of the organisation
A proactive, continuous-improvement mindset – you know the balance between solving individual incidents and looking beyond post-incident reviews to identify potential recurrences through root-cause analysis
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Belgrade, Serbia
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: Tbilisi, Georgia
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: Sofia, Bulgaria
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: Berlin, Germany; Frankfurt, Germany; Munich, Germany
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a pragmatic Global Equity Tax Specialist to join our Tax team.
This role is primarily responsible for global equity tax at Checkout.com http://Checkout.com. You will act as the designated equity tax specialist, supported by the Employment Tax Manager, and will provide practical technical advice while improving the processes, controls and data that support equity activity, payroll, reporting and employee communications.
The role sits at the intersection of Tax, Equity, Finance, Payroll, People, Legal, Accounting, Data and external advisers. You will help establish clear ownership, translate technical tax requirements into workable processes, and support the resolution of historic and live compliance matters.
This is an excellent opportunity for someone who enjoys balancing hands-on technical work with process improvement, remediation, stakeholder management and continuous improvement in a business that values pace, curiosity and better ways of working.
KEY RESPONSIBILITIES
GLOBAL EQUITY TAX
- Act as the key equity tax specialist within the Tax team, providing practical and commercially focused advice on the employment tax treatment of equity arrangements and related events across their lifecycle.
- Provide tax input into plan design, country implementation, employee events, cross-border situations, liquidity activity, system changes and other business initiatives.
- Assess the tax treatment of equity activity across relevant jurisdictions, including sourcing, apportionment, withholding, payroll and reporting requirements.
- Identify when matters can be handled internally and when specialist local advice is required.
- Monitor legislative and business changes affecting equity taxation, withholding, reporting and cross-border treatment, translating them into clear actions for the business.
PAYROLL, REPORTING AND COMPLIANCE
- Work closely with Equity and Payroll to support accurate and timely withholding, payroll processing, payslip reporting, employee funding and downstream reporting.
- Maintain or support the global equity tax compliance calendar, coordinating returns, notifications, reporting packs, approvals and supporting evidence.
- Review the quality and completeness of equity tax data used for payroll, reporting, tax calculations and compliance submissions.
- Identify, assess and remediate historic or live issues, including missing or late filings, incorrect withholding, incomplete reporting, data weaknesses and participant-level exceptions.
- Support tax authority enquiries, audits, voluntary disclosures and other remediation activity, coordinating facts and evidence across teams and external advisers.
OPERATING MODEL, PROCESSES AND CONTROLS
- Build and continuously improve the global equity tax operating model, including ownership, hand-offs, escalation routes, service expectations and control requirements.
- Create and maintain practical country guidance, process documentation, decision logs, filing trackers, data specifications, exception logs and evidence trails.
- Help develop a scalable and audit-ready approach to managing equity tax across jurisdictions, while maintaining appropriate flexibility for local requirements.
- Support the design and implementation of system or process changes that affect equity tax, payroll, reporting or employee communications.
STAKEHOLDER AND ADVISER MANAGEMENT
- Partner with Finance, Treasury, Payroll, People, Legal, Equity, Accounting, Strategic Finance, Data and other teams so that equity tax considerations are understood early and embedded into business decisions.
- Manage relationships with external tax advisers and other providers where required, setting clear briefs, challenging advice and deliverables appropriately, and converting external support into practical internal processes and retained knowledge.
- Develop and maintain employee-facing equity tax guides, FAQs and other explanatory materials, explaining tax mechanics clearly without presenting Checkout.com http://Checkout.com as providing personal tax advice.
- Provide clear updates on risks, decisions, dependencies, remediation activity and recommended actions to the Employment Tax Manager and relevant stakeholders.
WIDER EMPLOYMENT TAX CONTRIBUTION
- Support the Employment Tax Manager with wider global employment tax advisory, compliance, risk management and process-improvement priorities where appropriate.
- Contribute to a high-performing team culture by taking ownership, sharing knowledge, challenging existing approaches constructively and improving how we work.
SKILLS & EXPERIENCE
- Significant experience in global equity tax, gained in an advisory and/or in-house environment.
- Strong technical knowledge of the employment tax treatment of equity arrangements across multiple jurisdictions, including cross-border employees, sourcing, apportionment, withholding, payroll and reporting.
- Practical understanding of how equity tax interacts with payroll, employee data, finance processes and local compliance requirements.
- Experience managing or supporting equity tax compliance across multiple jurisdictions, with sound judgement about when local advice is needed.
- Experience identifying and remediating compliance gaps, including missing filings, historic withholding issues, late or inaccurate reporting, participant-level issues and weaknesses in data or controls.
- Demonstrable experience building processes, controls, documentation, country guidance and operating models in an environment where responsibilities or ways of working are still developing.
- Confidence working with data and financial systems, including the ability to interrogate and validate large datasets and use spreadsheets, equity administration platforms, Workday and other reporting tools effectively.
- Experience working with external advisers, with the ability to brief, challenge and manage them effectively while retaining ownership of the technical position and business outcome.
- Strong communication and stakeholder-management skills, with the ability to explain complex tax issues clearly and influence a wide range of partners.
- A qualified accountant or tax adviser, or equivalent professional experience.
- Private-company equity experience would be advantageous, particularly where the role has involved complex data, evolving processes, employee liquidity activity or significant change.
- Experience in financial services, payments, fintech or another complex, multinational or regulated environment would be advantageous.
- An interest in using approved technology and AI-enabled tools to improve quality, insight and efficiency.
- Hands-on, curious and delivery-focused, with sound judgement and the ability to balance detail, pace and competing priorities.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Italy
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
About the role
As a Key Business Developer based in Italy, your mission is to identify, acquire and grow high-potential sellers in the jewellery and precious stones categories. You will play a critical role in expanding Catawiki’s seller network across Italy and selected European markets, creating long-term commercial partnerships with high-quality suppliers.
You will focus on developing new business opportunities, building relationships with jewellery manufacturers, producers, wholesalers and other key industry players, and delivering a seamless onboarding experience for new sellers. Working closely with Experts, Category Managers and Account Managers, you will combine commercial instinct, relationship building and market expertise to grow a high-quality seller portfolio across international markets.
What you’ll do
Drive seller acquisition
by identifying, prospecting and developing high-potential leads in Italy and other European markets through calls, email outreach, field visits, trade fairs, referrals and expert collaboration.
Build strategic seller relationships
by onboarding and nurturing jewellery and precious stones sellers, with a focus on manufacturers, producers and established suppliers.
Create long-term growth opportunities
by developing commercial growth plans together with Account Managers, Experts and Category Managers.
Use data to unlock seller potential
by analysing seller performance and identifying opportunities to improve KPIs such as object submissions, average object value and sell-through rate.
Deliver an exceptional seller experience
by ensuring a smooth onboarding journey and acting as a trusted commercial advisor throughout the seller lifecycle.
Support European market expansion
by identifying partnership opportunities, sharing buyer-demand and category insights, and strengthening Catawiki’s position in the jewellery and precious stones market.
What you’ll bring
Commercial sales or business development experience
with a proven ability to drive growth and build strong client relationships.
Industry knowledge and an existing network
within the jewellery and or precious stones sector, ideally including jewellery manufacturers, producers, wholesalers or other relevant suppliers.
Fluent Italian and English
with the confidence to build relationships and work effectively across international and European markets.
Highly independent, entrepreneurial and proactive approach
with the ability to take ownership, prioritise effectively and drive opportunities forward autonomously.
Strong relationship-building skills
with the ability to influence and engage stakeholders across different levels.
Analytical and data-driven mindset
with the ability to translate insights into actionable commercial strategies.
Excellent negotiation and communication skills
across phone, email, in-person meetings and cross-functional collaboration.
Experience using CRM and sales tooling,
with HubSpot experience considered a plus.
Passion for special objects and e-commerce
with curiosity about the luxury market.
How we work in Jewellery and Precious Stones Team
We work closely
across Sales, Experts and Category Managers to identify growth opportunities and deliver the best seller experience possible.
You will operate
in a highly collaborative and international environment with ownership and autonomy in your markets.
We combine
relationship-driven sales with data-driven decision-making to grow sustainable seller partnerships.
You will be part
of a fast-moving commercial team focused on scaling high-potential categories and markets.
Where you'll be
This role is based in Italy with a work-from-home arrangement. You will be part of the Luxury cluster and will focus on the Italian jewellery and precious stones market, while supporting opportunities in other European markets. Occasional travel within Italy and Europe is expected.
Starting salary from minimum €
33,177
gross per year in fixed compensation, inclusive of 13th and 14th monthly payments.
Final compensation depends on experience, skills and alignment with the Expert competency framework.
Benefits:
Quarterly performance related bonus
Extra leave days (such as Pursue your Passion day and extra days for Cataversaries)
Catavouchers upon joining, for birthdays and Christmas
Wellbeing, Recognition, Growth & Development programs
Flexibility to work from other locations for up to 20 working days a year (aligned with our policy terms)
Home office allowance & home office equipment
Please submit your application in English.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Role: Forward Deployed Backend/DevOps Engineer
- Location: Portugal (Lisbon)
- Reports to: VP, Forward Deployed Engineering
- Working type: Hybrid (On-site at customer locations approx. 50% of time)
- Must be eligible and able to attain relevant national and NATO security clearances.
- Must be based in-country and native level speaker of the country you're deploying to.
WHY THIS ROLE MATTERS
In this role, you are the backend and infrastructure backbone defence and intelligence customers rely on. You deploy ICEYE's intelligence platform into secure (often air-gapped) environments and design the high-performance backend systems that move satellite data at scale — fast APIs, resilient services, tuned databases, automated infrastructure. Our stack: Python and Go services on Kubernetes, PostgreSQL and MongoDB, Terraform and Ansible, CI/CD pipelines that also run offline, cloud (AWS) and on-premises air-gapped clusters, with AI-assisted development as the default.
This is a ship-daily role: systems you build run mission-critical workloads analysts use to protect nations.
WHAT YOU'LL OWN
Platform deployment & operations
- Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centres).
- Install, upgrade and operate Kubernetes clusters and containerised applications (Docker) in customer environments — cloud and on-premises.
- Build infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines that work without external internet access, including offline registries and artifact mirroring.
- Troubleshoot deployment and production issues in disconnected environments, from the application layer down to storage and networking.
High-performance backend systems
- Design and build APIs, services and data pipelines that handle large volumes of SAR imagery and intelligence data with low latency.
- Connect ICEYE systems to customer C4ISR infrastructure and intelligence tools through robust, well-designed integrations.
- Own database design and performance at production scale (PostgreSQL, MongoDB): schemas, indexing, tuning, replication and backup.
- Apply caching, queueing and horizontal scaling patterns deliberately — and capacity-plan for fixed on-premises hardware where you cannot simply scale out.
Reliability, security & observability
- Build monitoring, logging and alerting that work in restricted environments, so problems are found before the customer finds them.
- Harden deployments to meet customer security constraints; own backup, recovery and upgrade paths for systems that cannot go down.
- Run the infrastructure behind AI workloads shipped by the team — model serving, vector databases, GPU nodes — reliably and repeatably.
Customer engagement & rapid delivery
- Work embedded with intelligence analysts, operators and customer IT teams to understand operational and infrastructure requirements.
- Rapidly prototype and iterate (working systems first, polish later) to address immediate operational needs.
- Conduct hands-on training for customer administrators on platform operations.
- Feed deployment experience back to ICEYE's product and engineering teams as concrete technical requirements.
WHAT WE'RE LOOKING FOR
Must-haves
- 5+ years hands-on backend engineering building and operating production systems at scale.
- Strong programming skills in Python. You write typed, tested services and you are comfortable with async APIs. TypeScript is a plus.
- Proven experience designing high-performance backend systems: APIs, distributed services, messaging, caching and databases under real load. Experience with spatial, search, or vector workloads in Postgres is a plus.
- Production experience in both cloud (e.g., AWS) and on-premises environments — this role lives in both.
- Deep Docker and Kubernetes: deploy, debug, and upgrade clusters — not only consume them. GitOps and infrastructure-as-code experience. Pipelines that can run offline or on an isolated network are a plus.
- Observability as a habit: metrics, logs, and alerts are part of done.
- Infrastructure-as-code (Terraform, Ansible) and CI/CD experience, ideally including pipelines that run offline or in isolated networks.
- PostgreSQL and/or MongoDB at production scale: schema design, tuning, replication, backup and recovery.
- Observability as a habit: metrics, logging and alerting are part of done, not an afterthought.
- Builder mindset: ship fast, iterate with feedback, and prioritise working solutions over perfect architecture.
- Strong communication and customer engagement, able to work embedded with intelligence analysts / military operators.
- Strong spoken and written English, able to explain technical concepts to non-technical stakeholders.
- Willingness to travel 40–60% to customer sites within the region.
Nice to have
- Experience in defence, intelligence, or government operational environments.
- Deploying to on-prem data centres and/or air-gapped networks, including offline artifact and registry management.
- Event streaming and high-throughput data systems (e.g., Kafka or similar) at production scale.
- Deeper Kubernetes: operators, service mesh, multi-cluster, storage and networking internals.
- Security hardening and accreditation experience (system hardening baselines, audit and compliance in classified environments).
- Familiarity with geospatial data, satellite imagery, or remote sensing.
- Experience running infrastructure for AI/LLM workloads: GPU scheduling, model serving, vector databases.
- Active use of AI-assisted development tools as part of your daily workflow.
- Experience in defence tech (e.g., Palantir, Anduril, Scale AI, similar startups).
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com
Location: Hungary; Armenia; North Macedonia
Workplace: Remote
ABOUT THE GEO TEAM
GEO stands for Generative Engine Optimization. The GEO team builds products that help multi-location brands understand and improve how they are represented, cited, and recommended across AI-powered search and answer engines such as ChatGPT, Gemini, Perplexity, and Google AI Overviews.
We are building backend capabilities that collect and analyse signals from rapidly evolving AI platforms, measure brand visibility, and turn complex data into actionable recommendations for our customers.
ABOUT THE ROLE
As Backend Engineering Lead for Uberall’s GEO team, you will combine hands-on technical leadership with responsibility for the growth and effectiveness of the engineering team.
You will shape the architecture behind our AI-search products, lead the delivery of new capabilities, and help the team navigate a fast-moving and technically ambiguous domain. Working closely with Product, Engineering, and other stakeholders, you will translate customer needs and emerging developments in generative AI into reliable, scalable, and maintainable backend solutions.
Historically, our backend has been built on Groovy and Kotlin. Today we work AI-first, and much of our engineering work runs through AI-assisted development. As a result, we place far less weight on a specific stack than we used to. What matters is that you know your way around backend engineering and can apply sound judgment, whatever the language.
YOUR RESPONSIBILITIES
- Lead, develop, and grow the GEO engineering team, starting with two engineers and scaling as the product grows.
- Define how the team builds, reviews, evaluates, and ships, including how it uses AI-assisted development day to day.
- Guide the design and operation of backend systems that integrate with LLMs and AI-powered search platforms.
- Establish robust approaches for evaluating the quality and consistency of AI-generated results.
- Ensure that LLM-enabled capabilities are observable, testable, cost-efficient, and resilient to changing models and external providers.
- Help the team manage the particular challenges of generative AI systems, including non-deterministic behaviour, latency, rate limits, data quality, and graceful degradation.
- Stay informed about relevant developments in LLMs and AI search, assessing them pragmatically rather than adopting technology for its own sake.
YOUR PROFILE
- Experience leading or mentoring engineers, whether as a tech lead or engineering manager, including hiring and developing team members.
- Solid backend engineering experience with at least one object-oriented language (for example, Java, Kotlin, Groovy, C#, or Python). Prior experience with Groovy or Kotlin is helpful but not required.
- Comfort working AI-first, using AI-assisted development as a core part of how you and your team build and ship.
- Hands-on experience building or operating production systems that use LLMs, generative AI, or AI-powered external services.
- An understanding of how to evaluate and monitor LLM-enabled features beyond traditional deterministic testing.
- Experience designing reliable integrations with third-party APIs and managing concerns such as cost, latency, rate limits, observability, and provider failure.
- The ability to distinguish between an effective AI use case and one better solved with conventional software.
- Experience with prompt management, retrieval-augmented generation, embeddings, vector search, or LLM evaluation frameworks is beneficial but not essential.
- No experience training foundation models is required; this is primarily a backend engineering and technical leadership role.
No experience training foundation models is required; this is a backend engineering and engineering leadership role.
Location: Canada
Workplace: remote
About Xsolla
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
About the Role
We're looking for a Staff Engineer to own the smart wallet and account abstraction layer of Xsolla's Web3 platform. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how millions of players get an on-chain account they never have to think about — setting direction, making hard architectural calls, and raising the bar across the org.
Concretely, you'll own the account model behind Xsolla ZK, our zkSync-based L2, and the wallet that sits inside Xsolla App. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account — derived from their identity claim, identical on every device, with private keys that never leave the client. That account is not a separate "wallet" screen: it is the player's inventory, and it backs minting, gifting, trading on our Bazaar marketplace, Merkle-based reward airdrops, gas sponsorship, and an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider. You'll own the primitives underneath all of it: the ERC-4337 user operation lifecycle, EIP-7702 delegation, session keys and origin-bound Smart Sessions, paymaster and gas abstraction strategy, and the custody and recovery roadmap — including the move from raw key export to MPC custody.
You will own the strategy behind account abstraction, signing, and session management at scale, and evolve our smart account and permissioning model to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering, product, security, and legal stakeholders, not just designing in isolation.
You are technically deep, calm under pressure, and comfortable being the escalation point when production wallet issues get hard — because in this domain, "hard" means a stuck user operation, a drained paymaster, or a signing prompt a player didn't understand. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it.
Responsibilities
Own Smart Wallet & AA Architecture
— Own the technical strategy and architecture of our smart wallet platform, covering the account model, signing, session management, and gas abstraction at scale.
Design the Account & Signing Model
— Design and evolve our ERC-4337 user operation lifecycle (prepare → sign → submit → confirm), EIP-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives that let players act without a prompt on every transaction.
Own Gas Abstraction
— Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable.
Harden the dApp-Facing Surface
— Own the security model where our signer meets third-party applications: EIP-1193 / EIP-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow. Define what a player is actually approving, and make sure the UI can prove it.
Drive Custody & Recovery
— Lead the custody roadmap from today's interim mechanisms toward MPC-based custody, and design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets.
Drive Cross-Team Technical Decisions
— Drive decisions on account architecture, SDK contracts, data modeling, and platform reliability, and build buy-in across the wallet, marketplace, SDK, mobile, and security teams.
De-Risk Proactively
— Identify systemic risks — key management, signature phishing, reorgs and indexer staleness, bundler and RPC dependencies, contract upgrade paths — and lead initiatives to resolve them before they become incidents.
Set Engineering Standards
— Define engineering standards, review critical code, contracts, and designs, and create leverage for the team through documentation, tooling, and mentorship.
Align with Stakeholders
— Collaborate with product, security, legal, and infra teams to align on roadmap and translate business and regulatory needs into well-scoped technical plans.
Own Production Escalations
— Serve as the go-to escalation point for complex production issues in the wallet and account abstraction domain.
What You Bring
Account Abstraction & Smart Wallets
ERC-4337 Depth
— Deep, hands-on understanding of ERC-4337: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (ERC-7562), gas estimation and its failure modes, counterfactual deployment, and signature validation for undeployed accounts (ERC-6492).
EIP-7702 & the Post-Pectra Landscape
— Working knowledge of EOA delegation, its interaction with ERC-4337 EntryPoint v0.8, and the trade-offs and risks it introduces (residual key authority, delegation phishing, storage collisions).
Smart Account Implementations
— Experience building on or extending production smart account implementations (Safe, Kernel, Biconomy, Coinbase Smart Wallet, or equivalent), and familiarity with modular account standards (ERC-7579 / ERC-6900).
Session Keys & Delegated Permissions
— Experience designing scoped, time-limited, policy-bound authority: session keys with TTL and contract allowlists, origin binding, permission revocation, and delegated-permission standards (ERC-7710 / ERC-7715).
Signature Schemes & Wallet Interfaces
— Practical command of EIP-712 typed data, ERC-1271 contract signatures, WebAuthn / passkey (P-256) signers, and the wallet-facing standards: EIP-1193, EIP-6963, EIP-5792 batched calls, ERC-7677 paymaster interfaces.
Production Wallet Experience
— Experience designing or operating a production smart wallet or account abstraction system serving real users and real value.
Production Crypto Track Record
Scale in a Major Crypto Organization
— Substantial engineering experience at a large crypto product or protocol organization — for example Coinbase, Kraken, Base, Safe, the Ethereum Foundation, Consensys / MetaMask — or a comparable wallet, exchange, or account-abstraction infrastructure team where wallet correctness and custody were core to the product.
Operational Judgment Under Value at Risk
— You have shipped and operated systems where a bug meant lost funds, and you can talk concretely about the guardrails, reviews, and rollback paths you put in place.
Smart Contracts & EVM
Solidity & EVM Fluency
— Ability to read, review, and write account, paymaster, and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors.
L2 Specifics
— Understanding of L2 execution differences and how they affect wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior, and RPC and indexer semantics.
Backend Engineering
Go Engineering
— Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling.
TypeScript & SDK Design
— Ability to design and own client-side SDK surfaces in TypeScript that other engineering teams — internal and external — build on top of.
Distributed Systems
— Experience with distributed systems and their trade-offs (consistency, availability, failure modes), and with reconciling off-chain state against an authoritative on-chain result.
Data & Infrastructure
PostgreSQL
— Schema design, query optimization, migrations at scale.
Kubernetes
— Deploying, operating, and debugging services in a k8s environment.
Message Streaming
— Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery.
Git & CI/CD
— Git and modern CI/CD practices.
Security
Key Management
— Hands-on experience with key material in production: platform secure storage (Keychain / Keystore), HSMs, MPC or threshold signing, and the operational discipline around each.
Wallet Threat Modeling
— Solid grasp of the wallet attack surface: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, and paymaster griefing and DoS.
Leadership
Cross-Team Initiative Leadership
— Proven ability to lead multi-quarter technical initiatives across teams.
Architectural Influence
— Track record of influencing architecture and standards beyond your immediate team.
Written & Verbal Communication
— You write RFCs and design docs that people actually read.
Nice to Have
Experience working in the video game industry, building or operating platforms for game developers, publishers, or players
Hands-on experience with the zkSync / Elastic Chain ecosystem (ZKsync OS, Matter Labs stack, native AA and paymaster flows, custom L2 operations)
Experience with embedded and ecosystem wallet providers or AA infrastructure vendors (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}) — and clear views on where to build versus buy
Experience with MPC / threshold custody, social recovery, or guardian-based recovery in a consumer product
Experience with NFT and token infrastructure at scale: ERC-721 / ERC-1155 / ERC-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services
Contributions to open-source wallet, security, or identity projects — including authorship or review of ERC / EIP standards
Familiarity with compliance requirements relevant to crypto consumer products: KYC / AML, geofencing, MiCA, SOC 2, ISO 27001, GDPR data minimization, audit logging
Experience with identity and auth integration for wallet derivation (OAuth 2.0 / OIDC, JWT verification, token scoping)
Background in platform or infrastructure engineering — building systems other engineers build on top of
Experience owning a mobile wallet surface (React Native / Expo, WebView provider injection, native signing UI)
Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work
How We Work
Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship. Strong written communication is essential — your architectural decisions and designs need to stand on their own and be actionable without you in the room.
We value directness, technical depth, and follow-through. In this domain that means saying plainly when a design has custody, security, or reversibility implications, defending your position with evidence, and staying engaged until it's resolved. Where a decision touches player funds or key material, we expect the conservative call to be argued for explicitly rather than assumed.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.
WHAT YOU'LL DO
- Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.
- Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
- Proactively assist with recruiting and hiring new team members.
- Coach and develop Mid Market account executives to promote career growth
- Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity
- Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
WHAT YOU HAVE
- 7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.
- Experience operating in an early stage, high-growth environment.
- Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
- Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
УдалённоUnited States - Remote
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ГибридLisbon; Must be based in-country and native level speaker of the country you're deploying to
УдалённоleadHungary; Armenia; North Macedonia
УдалённоCanada; Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship