Location: Remote
Workplace: Remote
Talkiatry is seeking a Senior Program Manager, Clinical Recruitment Marketing & Events to sit at the intersection of Marketing and Talent Acquisition, driving the strategy and execution of national psychiatrist and Advanced Practice Provider (APP) recruitment events. This role builds trust-based relationships with psychiatry residency and fellowship programs, including program directors, faculty, and trainees, across the country, translating those relationships into a strong pipeline of clinicians who will join Talkiatry post-training.
This is a highly visible, cross-functional role for someone who combines event strategy, marketing execution, and recruitment expertise to deliver measurable outcomes that support clinical excellence and organizational growth.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
WHAT YOU'LL DO:
RESIDENCY AND FELLOWSHIP PROGRAM OUTREACH AND EVENTS
- Serve as a brand ambassador for Talkiatry; engage trainees and build relationships with psychiatry residency and fellowship programs nationwide, including program directors, faculty, program coordinators, chief residents, and chief fellows.
- Build and grow a national footprint of target programs, prioritizing outreach based on program size, specialty focus (e.g., child & adolescent, addiction, forensic psychiatry), and geography.
- Plan and execute dinners, social events, and virtual events for residents and fellows, and deliver ongoing clinical education and clear introductions to Talkiatry's practice management model, incentives, and a transition-to-practice pathway for those nearing graduation.
- Articulate Talkiatry's mission and core values in ways that resonate with program leaders.
- Maintain long-term relationships with program leaders to support annual visits (virtual or in person) and serve as a consistent, credible point of contact throughout the recruitment lifecycle.
- Use various tools and databases to connect with residency/fellowship program contacts, and track all contacts and outreach in the ATS/CRM.
- Collaborate with marketing on presentation materials, collateral, and e-invites.
- Own full-cycle event planning and track fiscal activities associated with each event.
- Attend residency and fellowship events as needed.
NETWORKING EVENT PLANNING FOR PRACTICING PROVIDERS
- Plan and execute virtual career/open house events:
- Partner with marketing on content development and preparation.
- Drive event advertising and psychiatrist outreach via social media, email blasts, etc.
- Create event invitations and manage registration.
- Ensure the technology platform is arranged and functioning.
- Staff events with members of the Talkiatry clinical team.
- Plan and execute in-person networking events, some of which are associated with conferences.
- Track fiscal activities associated with each event.
- Attend conferences as needed.
CONFERENCE AND EVENT STRATEGY & EXECUTION
- Conceptualize event themes and formats tailored to each psychiatry residency/fellowship program's needs and goals.
- Manage end-to-end event logistics: timelines, technical coordination, budgets, vendor engagement, and contract negotiation.
- Plan and execute exhibiting at various conferences each year.
- Manage the scheduling, agenda development for attending staff, documentation, and tracking of each event's action items, including booth selection and payment, ordering of swag, display materials, lead retrieval, booth essentials, catering, packing, and shipping, and marketing and outreach for events.
- Track fiscal activities associated with each event.
- Prepare post-event expenditure and outcomes reporting to track ROI and inform future event strategy.
- Consistently exceed the annual goal of 30+ successful events per year, while identifying opportunities to scale further.
MARKETING & BRAND PRESENCE
- Develop marketing assets and social media content that support event promotion and brand visibility within the clinical/residency community.
- Partner with the marketing team on copywriting, scripting, and editing for recruitment and brand campaigns.
CROSS-FUNCTIONAL RECRUITMENT SUPPORT
- Partner closely with clinical leadership and the National Residency Team to align event strategy with recruitment goals and generate high-quality psychiatrist and APP candidates.
- Apply recruiter-level knowledge to build lasting candidate relationships, guiding residents and fellows through interviewing, contracting, and onboarding, and remaining a point of contact for ongoing support.
- Source and support outreach for psychiatry residency and fellowship program educational and outreach events.
FLEXIBLE, COMPANY-WIDE SUPPORT
- Flex across departments during periods of high demand, assisting with company-wide marketing, job board management, invoicing, and contract renewals.
- Maintain continuous communication with vendor representatives and recruitment management teams to ensure alignment.
ROLE REQUIREMENTS:
- Bachelor's degree in marketing, Communications, Business, Human Resources, or a related field required, or commensurate experience.
- Minimum of 6-8 years of experience in talent attraction, with at least 2 of those years spent in trainee outreach (e.g., residency/fellowship, early-career, or campus recruiting), healthcare, physician recruitment, or clinical/medical education experience strongly preferred.
- Proficiency with applicant tracking systems (ATS), CRM/database tools, and standard office software (Microsoft Office / Google Workspace).
- Ability to travel up to 30% of the time, including overnight and multi-day trips to conferences and residency/fellowship programs nationwide.
- Availability to work occasional evenings and weekends to support events.
YOU'LL BE SUCCESSFUL IF YOU:
- Have a proven track record in physician and/or APP recruitment, ideally within psychiatry, behavioral health, or a related clinical field, and enjoy building and maintaining relationships with physicians.
- Have demonstrated success in strategic event design and management, including budget ownership and vendor/contract negotiation.
- Have experience building relationships with clinical stakeholders- residents, fellows, program directors, faculty, and clinical leadership, ideally within psychiatry residency or fellowship programs.
- Are proficient with talent acquisition platforms like LinkedIn, PracticeMatch, other job boards, and applicant tracking systems.
- Have a proven track record of delivering data-driven insights and translating those into recommendations.
- Have strong project management skills; able to juggle multiple events, timelines, and stakeholders simultaneously, and multitask under deadlines.
- Have a high level of attention to detail.
- Are marketing-fluent; comfortable with social media, content development, and campaign copy.
- Have excellent communication and presentation skills, with the confidence to represent the organization at conferences and tradeshows.
- Have excellent interpersonal skills, with the ability to develop productive working relationships across a diverse spectrum of internal and external stakeholders, exhibit sensitivity, and appreciate cultural differences.
- Claim ownership and responsibility on projects to achieve your goals; you take initiative.
- Are a confident problem solver who can act decisively and calmly, and who is resourceful, creative, and flexible when priorities shift in a fast-paced environment.
- Are willing and able to travel frequently (regional/national).
- Prior recruiting experience strongly preferred ; a background as a clinical or physician recruiter is a significant plus.
WHAT SUCCESS LOOKS LIKE:
- A robust, warm pipeline of psychiatry residents and fellows actively engaged with Talkiatry ahead of graduation.
- Rolodex/Contact database of all trainees in Psychiatry, across programs in the U.S.
- High-quality events delivered annually on budget and on strategy, resulting in leads, both warm and longer-term relationships.
- Strong, durable relationships with psychiatry residency and fellowship programs that make Talkiatry a repeat, trusted partner.
- Seamless collaboration between Marketing and Talent Acquisition, with each function reinforcing the other.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
AI is changing what security teams can do. Claude can find and help fix vulnerabilities in code at a pace that wasn't possible a year ago, and we want defenders to have that advantage first. As a Cybersecurity Sales Specialist, you'll own Anthropic's security business across the accounts in one of our business units, such as financial services, healthcare and life sciences, or technology. You'll lead the security strategy with CISOs, partnering with the Account Executives who own the accounts in your industry to drive opportunities and put Claude to work on their hardest security problems.
You'll help decide how we sell security, what we learn from customers, and how that shapes our products. The work matters to our mission: a safe transition through transformative AI depends on the people who defend critical systems being able to use it well.
Key responsibilities
Build and close security business, from the first conversation with a CISO's team through contract and expansion, working with the Account Executive who owns each relationship
Create security pipeline with the Account Executives in your industry, from their existing accounts and through outbound to security leaders, events and joint work with partners
Lead with the customer's problem: finding and fixing vulnerabilities, application security, security operations, and deploying AI agents securely
Partner with your Applied AI engineers on discovery, proofs of concept and architecture, and know when to bring them in
Guide customers through security reviews, verification for security use cases, and procurement
Teach the Account Executives in your business unit to spot and qualify security opportunities
Bring what you hear from security teams back to our product, safeguards and marketing teams
Minimum qualifications
Experience selling or supporting the sale of cybersecurity products or services to enterprise customers
Deep experience in at least one security domain, such as application security, vulnerability management, security operations, cloud, data, identity or endpoint security
Ability to hold credible conversations with a CISO, an application security lead and a security engineer about how their work gets done
A consultative approach to selling: you understand the problem before you propose anything, and you're honest about what a product can't do
A commitment to making AI systems safe and beneficial
Preferred qualifications
5 or more years in sales or other customer-facing roles, including 3 or more years selling or supporting cybersecurity products or services for enterprise customers
Experience closing complex, multi-stakeholder enterprise deals where the security organization was the buyer or the deciding approver
Experience as a specialist alongside account teams while carrying your own number, and the ability to say exactly what you did to win the deal
Experience building pipeline where there's no playbook yet, through outbound and partners rather than inherited accounts
A record of leading through influence, not authority: Account Executives bring you into their accounts because you help them win
Experience selling security in one of the industries we cover, and an understanding of how security is bought and regulated there
Experience selling AI, developer or data platform products to technical buyers
Hands-on experience as a security practitioner or sales engineer before moving into sales
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote USA; Raleigh, United States
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit
xsolla.com
.
ABOUT THE ROLE
xsolla.com
and its subsites are where developers, partners and customers first meet Xsolla. We are looking for a Senior Digital Experience Manager to own how that experience runs and improves day to day: planning and shipping launches, keeping publishing fast and reliable, and continuously making the site more engaging and effective.
You will be the operational bridge between Marketing, Product Marketing, SEO, Performance Marketing, Product, Design, Copywriting, Engineering, DataOps, DevOps, Legal and Events. You will turn business priorities into web experiences that scale, and partner closely with the Product Owner on where the platform goes next.
East Coast preferred.
RESPONSIBILITIES
Web Strategy and Optimization
Execute and continuously optimize web strategy across
xsolla.com
and all subsites.
Find and act on opportunities to improve engagement, site effectiveness and user experience.
Use analytics, UX feedback and user-journey insights to prioritize improvements, working with Product and Self-Service.
Turn business priorities into clear, actionable web initiatives.
Web Operations and Publishing
Own day-to-day web operations and publishing workflows.
Run launch execution, release readiness and ongoing site updates.
Manage intake, prioritization and delivery of marketing, launch and go-to-market web requests, escalating business-critical needs with Product and Engineering.
Keep a clear, shared view of active web initiatives and priorities.
CMS and Platform Operations
Act as operational lead for the CMS and publishing systems behind
xsolla.com
.
Work hands-on: build, update and publish directly in the CMS, while leading Web Ops and coordinating Product, Design, Development, SEO, DataOps and DevOps.
Partner with Product on template improvements and contributor workflows.
Keep templates, metadata, SEO implementation and UX standards consistent.
Support migrations and help the web ecosystem scale operationally.
Lead Generation and Website Workflows
Own operational outcomes for go-to-market and lead-generation workflows, including meeting-booking experiences, lead capture and routing, and Pardot and Salesforce integrations (current tooling includes Chili Piper).
Resolve issues directly or coordinate with Marketing Operations and Salesforce admins.
Keep these systems aligned with Marketing, Sales, Events and campaign execution.
Cross-functional Leadership
Be the go-to web lead for Integrated Marketing and go-to-market stakeholders.
Run recurring syncs, launch planning and implementation alignment across Marketing, PMM, Sales, PR, Events, Design and Engineering.
Align day-to-day execution with platform capabilities and the Product roadmap.
UX and Analytics
Provide UX feedback and user-journey recommendations across web initiatives.
Work with Design and Product to improve information architecture, navigation, usability and conversion flows.
Partner with SEO, Analytics and DataOps to track engagement and surface optimization opportunities.
Monitor traffic, engagement, conversion, booking performance and publishing velocity.
QUALIFICATIONS & SKILLS
6–8+ years in web, digital experience or website operations roles, including at least 2–3 years leading cross-functional launches or running a large multi-site website, ideally at a B2B or technology company.
Hands-on experience running a CMS and publishing workflow at scale, including templates, metadata and SEO implementation, and comfort building and publishing pages yourself.
Technical web fluency: not a developer, but able to troubleshoot and tell whether an issue is content, CMS configuration, analytics, infrastructure, Product or Development work.
Experience with digital asset management (DAM) and content governance.
Working knowledge of marketing and lead-generation tooling such as Salesforce, Pardot (Account Engagement) and Chili Piper.
A strong UX eye and comfort using analytics to find problems and prove improvements.
Proven ability to lead cross-functional launches and keep many stakeholders aligned without direct authority.
Clear written and verbal communication, and a bias for reliable execution.
Nice to have:
Experience with website migrations, experimentation and A/B testing, or the video game industry.
HOW SUCCESS IS MEASURED
Launches ship on time, high quality and release-ready.
Website engagement and effectiveness improve over time.
Publishing is efficient and uninterrupted.
Stakeholders feel supported and aligned.
Web operations scale across
xsolla.com
and its subsites.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
CRIMINAL HISTORY CONSIDERATION
For the Senior Digital Experience Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
RELEVANCE TO JOB RESPONSIBILITIES
The background check is relevant to this position because of the following role responsibilities
Accessing confidential company data
Ensuring compliance with regulatory requirements
RIGHTS UNDER THE FAIR CHANCE ACT
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact
careers@xsolla.com
.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this
Xsolla Privacy Notice for Job Applicants
. Please direct any inquiries regarding your data privacy to
careers@xsolla.com
.
Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
Flex is on a mission to give consumers control over their most significant recurring expenses — and auto loans represent one of the largest, most underserved opportunities to do exactly that. Auto loan payments are a defining financial commitment for millions of Americans, yet the flexibility and control consumers expect from modern financial products has largely passed this category by. As Director, New Vertical Sales (Auto Loans), you will own Flex's go-to-market strategy and commercial execution for the auto loan vertical alternative finance companies.
Reporting to the VP of Strategic Partnerships, you will define the approach, build the pipeline, and close the deals that put this vertical on the map for Flex. This is a true zero-to-one charter — you will identify the right deals across the auto finance ecosystem, develop those relationships at the executive level, and drive deals from initial conversation through signed agreement and go-live. You will work hand-in-hand with Product, Engineering, Marketing, and Finance to shape Flex's offering for the auto loan market and ensure every partnership delivers real, measurable value for Flex's partners and their borrowers.
This is a remote role is for an individual contributor who thrives in ambiguity, sets the agenda rather than waiting for one, and has the market credibility and executive presence to open doors and close deals in the auto finance space. Success looks like a scaled, repeatable partner acquisition motion, a growing book of live lender partnerships, a high-performing team behind you, and a clear point of view on where Flex should go next in auto lending.
What you’ll do
Build and own Flex's go-to-market strategy for the auto loan vertical — identifying the highest-value partner segments
Lead sales end-to-end, from prospecting and executive relationship-building through term sheet negotiation, contract execution, and go-live
Serve as a credible, trusted advisor to C-level and senior decision-makers at target organizations, deeply understanding their strategic priorities and articulating exactly how Flex creates value for their borrowers and their business
Close complex, multi-stakeholder deals — structuring partnership economics that work for both parties while navigating legal, compliance, and procurement processes with urgency and rigor
Shepherd each partnership from signed agreement through technical deployment and go-live, working closely with Product and Engineering to ensure strong execution and early performance metrics
Translate partner feedback and competitive dynamics in the auto loan market into actionable input for Product, Marketing, and Pricing — continuously sharpening Flex's positioning and offering for the vertical
Build and refine the auto loan sales playbook — documenting learnings, establishing scalable processes, and developing the repeatable partner acquisition motion that enables efficient growth beyond initial market entry
Leverage AI-assisted sales tools to drive pipeline efficiency, inform competitive strategy, personalize outreach at scale, and accelerate deal progression — and set the standard for how the team uses AI to amplify sales impact
What you’ll bring
10+ years of experience
in enterprise sales, business development, or strategic partnerships — with meaningful experience selling into or partnering with OEMs, dealership groups, auto lenders, auto insurtechs, or adjacent automotive platforms.
A track record of closing complex, first-of-kind deals
in new markets, ideally involving embedded financial products, consumer payments, or BNPL programs in high-ACV, multi-stakeholder environments.
Deep knowledge of the auto ecosystem:
You understand the dynamics between OEMs, dealers, lenders, and consumers — and you know how payment flexibility fits into the purchase and ownership lifecycle.
Executive presence and influence:
You've operated confidently at the C-suite level, building trust with senior decision-makers and navigating complex organizations to drive deals to close.
Financial and legal acumen:
You can build and defend deal models, structure partnership economics, and negotiate agreements — balancing commercial rigor with pragmatic deal-making.
High agency and comfort with ambiguity:
You're energized by building in undefined spaces, don't wait for direction to take initiative, and bring clarity and momentum to evolving situations.
Cross-functional collaboration:
You've successfully aligned Product, Engineering, and Marketing around partner priorities and used those relationships to accelerate deal outcomes.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$262,000
—
$330,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$232,000
—
$296,000 USD
OTE (Salt Lake City, all other USA cities)
$221,000
—
$279,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Our Marketplace is continually evolving to deliver a deeply personalized shopping experience that seamlessly links consumers with merchant partners. By leveraging machine learning alongside rich consumer and merchant data, we aim to simplify and streamline the customer journey around everyday and major purchases with tailored brands, products, deals, and offers. In tandem, we are advancing our Ads Platform which is a key technology that empowers merchant partners to strategically deploy their budgets and reach targeted consumers for maximum incremental impact.
What You'll Do
With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.
What We Look For
You have a total of 1.5+ years of experience as a software engineer.
You have experience shipping web apps using declarative UI frameworks like React.
You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade
- L
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
CAD $133,000 - $183,000.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Our Marketplace is continually evolving to deliver a deeply personalized shopping experience that seamlessly links consumers with merchant partners. By leveraging machine learning alongside rich consumer and merchant data, we aim to simplify and streamline the customer journey around everyday and major purchases with tailored brands, products, deals, and offers. In tandem, we are advancing our Ads Platform which is a key technology that empowers merchant partners to strategically deploy their budgets and reach targeted consumers for maximum incremental impact.
What You'll Do
With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.
What We Look For
You have a total of 1.5+ years of experience as a software engineer.
You have experience shipping web apps using declarative UI frameworks like React.
You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade
- L
Equity Grade
- 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
$165,000 - $225,000
USA base pay range (all other U.S. states) per year:
$146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United States; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
We are looking for a Sr Group Manager of Product to lead Apono’s product team and oversee the entire Apono platform, including its integration with 1Password. This is a hands-on leadership role for someone who can combine strong product judgment, people leadership, execution discipline, and deep care for customers and teams.
You will be responsible for creating cohesiveness across the platform, ensuring that different product areas, user experiences, workflows, and integrations come together into one clear and powerful product.
You will report directly to the Director of Product, providing ongoing visibility into roadmap progress, execution risks, release readiness, and product impact. You will work closely with Engineering, Design, GTM, Customer Success and leadership to ensure that Apono is building the right things, in the right way, for our customers.
This is a remote opportunity within the US with a focus on the East Coast.
What we're looking for:
- 8+ years of product management experience, including experience leading broad product areas or platforms in a Business-to-Business (B2B) environment.
- 2+ years of experience leading, mentoring, or managing Product Managers; experience managing Designers is an advantage.
- Demonstrated experience managing roadmaps, releases, launches, and cross-functional delivery from strategy through execution.
- Strong product judgment and experience working directly with enterprise customers, technical buyers, security teams, and executive stakeholders.
- A strong technical orientation, with the ability to partner deeply with Engineering on architecture, feasibility, dependencies, and tradeoffs.
- Experience in cybersecurity, cloud infrastructure, Identity and Access Management (IAM), privileged access management, DevOps, or another complex technical domain.
- Experience with artificial intelligence, automation, agentic workflows, platform integrations, or Software as a Service (SaaS) products.
What you can expect:
- Set direction across the Apono platform, creating alignment across product areas, user experiences, workflows, and integrations.
- Own roadmap execution, making priorities clear, surfacing tradeoffs, and connecting delivery to company goals.
- Guide release planning and tracking, including dependencies, scope changes, launch readiness, and post-release learning.
- Lead, mentor, and support a team of Product Managers as they grow their skills and deliver meaningful customer and business impact.
- Coach product teams to identify meaningful customer problems, validate assumptions, and deliver focused minimum viable products (MVPs).
- Partner closely with Engineering, Design, Go To Market (GTM), Customer Success, Sales, Marketing, and Product Marketing.
- Engage with customers and prospects to understand access management challenges and turn those insights into product opportunities.
The annual base salary for this role is between $202,000 USD and $293,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for Ramp’s founding Public Sector Sales Development Representative (SDR) team. This team will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp: Public Sector.
You will build and evolve Ramp’s Public Sector go-to-market motion from the ground up. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Public Sector growth strategy.
WHAT YOU'LL DO
- Build and scale the Public Sector SDR function, including team structure, playbooks, messaging, and operating processes.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, Public Sector positioning, buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, prospecting strategy, and active listening.
- Coach SDRs through complex, multi-threaded outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Define Ramp’s Public Sector competitive differentiation and develop resources to strengthen objection handling and go-to-market execution.
- Lead cross-functional initiatives with AEs and partners across Product, Sales, and Marketing to achieve company objectives.
- Report on segment performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Public Sector Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into the Public Sector.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Proficiency with data-analysis tools and familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building a Public Sector SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: IL_Chicago_Office
Essential Responsibilities
· Assist in daily workflow planning by reviewing production volumes, setting processing priorities, and coordinating with Site Operations Lead in reassigning work as needed, adjusting staffing coverage, and assisting with operational tasks as needed to meet service level expectations.
· Anticipate operational risks and constraints, including volume fluctuations, staffing shortages, equipment downtime, and workflow bottlenecks, and recommend contingency plans to maintain service levels.
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· Maintain production tracking and end-of-day reporting, including completed volumes, exceptions, unresolved issues, identified risks, and next-day priorities.
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· Coordinate employee onboarding activities in partnership with the Verra Mobility Supervisor as needed, ensuring new team members receive required training, system access, process instruction, and operational support to successfully integrate into daily workflows.
Demonstrate a thorough understanding of company core values and leadership competencies, while actively modeling and promoting those behaviors within the team.
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Serve as a leader within a collaborative team environment, fostering accountability, professionalism, and operational excellence.
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Respond to client, customer, and internal processing-related inquiries in a professional, accurate, and timely manner.
Field, investigate, and resolve escalated inquiries from internal departments, ensuring timely communication and effective resolution.
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Provide feedback and recommendations to leadership regarding operational efficiencies, workflow improvements, and process enhancements.
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Participate in planning, strategy, and continuous improvement initiatives designed to improve quality, productivity, and customer satisfaction.
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Partner with external vendors, subcontractors, and business partners as needed to support operational objectives and service delivery.
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Support and lead special projects, operational initiatives, and internal assignments as required.
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Assist supervisors and managers with additional tasks, responsibilities, and operational priorities as assigned.
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Oversee daily office operations and provide leadership coverage in the absence of the Supervisor, ensuring continuity of service and operational performance.
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Process violations, print, mail, or other operational work as needed to support workload demands and service level commitments.
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Serve as the initial point of contact for temporary team members regarding questions, concerns, performance issues, and operational escalations.
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Collect, analyze, and distribute daily operational metrics and performance reporting to leadership and stakeholders.
undefined Regularly review processor performance, particularly for temporary staff, and conduct side-by-side coaching, shadow sessions, and developmental training to address performance gaps and improve effectiveness.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
_______________________________________________________________________
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
_______________________________________________________________________
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote - Brazil
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Principal Presales Engineer, Product Specialist.
About the job
This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.
Responsibilities
In this role, you’ll:
Develop your expertise of the Twilio platform, use cases and buyer personas, while keeping up with industry trends in Voice + AI
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win
Support core sales and solutions engineering team members on value-selling strategies and complex solution sales
Design and validate scalable, secure, multi-product messaging architectures aligned to customer ecosystems and long-term Twilio adoption.
Partner with Sales, Solutions Engineers, and Enterprise Strategists to drive technical validation and secure the technical win in complex sales cycles.
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Hands-on experience designing and validating Conversational AI or LLM-driven architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs).
Experience leading pre-sales or solution architecture engagements, including scoping, design, and technical validation in both Portuguese and English language.
Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks.
Working knowledge of at least one backend language such as Node.js or Python, with prior software development or equivalent experience.
Demonstrated expertise in messaging platforms, including throughput management, retry strategies, and deliverability optimization.
Ability to communicate complex technical concepts clearly to technical and executive audiences.
Strong collaboration and influencing skills across sales, engineering, and product stakeholders.
Desired:
Experience working in an overlay or specialist pre-sales capacity.
Experience collaborating with Product on roadmap or positioning.
Prior exposure to Twilio products or other CPaaS platforms.
Business-level proficiency in Spanish.
Location
This role will be remote, and based in Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, United States; Toronto, Canada
Workplace: hybrid
Technical Operations Manager
We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Security Operations & Incident Management
•
Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers.
•
Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses.
•
Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required.
•
Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence.
•
Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
•
Own the security, compliance and operational health of Windows and macOS endpoints globally.
•
Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management.
•
Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting.
•
Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines.
•
Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements.
Identity & Access Management
•
Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.
•
Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access.
•
Drive automation and group-based access models to reduce manual administration and strengthen access governance.
•
Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement
•
Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
•
Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access.
•
Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer.
•
Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity.
•
Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region.
Compliance, Vanta & Control Management
•
Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence.
•
Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks.
•
Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise.
•
Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities.
•
Maintain accurate, timely and audit-ready technical documentation and evidence.
IT Service Management, Jira & Operational Excellence
•
Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests.
•
Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams.
•
Establish and maintain measurable operational standards, dashboards and service performance reporting.
•
Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams.
Process Improvement & Automation
•
Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service.
•
Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability.
•
Create scalable global standards while recognising legitimate regional requirements.
•
Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation.
Asset, Software & Technology Lifecycle
•
Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges.
•
Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics.
•
Support software licensing, application lifecycle management and identification of unused or unnecessary licences.
•
Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence.
Regional Office Technology & Vendor Management
•
Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services.
•
Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors.
•
Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate.
•
Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering.
Leadership, Ownership & Collaboration
•
Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop.
•
Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions.
•
Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders.
•
Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders.
•
Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency.
Experience & Qualifications
Experience
•
7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
•
Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment.
•
Experience working in a regulated or security-conscious organisation is strongly preferred.
•
Experience owning technical services or capabilities through their full operational lifecycle.
Technical Expertise - Must Have
•
Strong hands-on Windows and macOS endpoint management and security experience.
•
Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent.
•
Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID.
•
Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
•
Experience with Zscaler or comparable secure access/SSE platforms.
•
Experience with vulnerability management, patching, security baselines and remediation tracking.
•
Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements.
•
Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation.
•
Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes.
Nice to Have
•
Microsoft Purview experience covering DLP, information protection and data classification.
•
Exposure to PAM and identity governance tooling.
•
Cloud security/operations exposure across Azure, AWS and/or GCP.
•
Experience with Vanta or similar compliance automation platforms.
•
Experience with office network design, ISP management and resilient connectivity.
Attributes
•
Security-first and operationally minded, with equal focus on protection, reliability and user experience.
•
Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists.
•
Ownership-driven, with strong follow-through from problem identification to measurable resolution.
•
Calm and methodical during incidents and high-pressure situations.
•
Comfortable challenging existing processes and proposing practical improvements.
•
Strong communicator across technical and non-technical teams, time zones and cultures.
•
Highly organised, documentation-driven and comfortable working with measurable objectives and controls.
Technology Environment
Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce.
Please note, candidates will need to have the right to work in the
jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may
be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: IL_Chicago_Office
Essential Responsibilities
Assist in daily workflow planning by reviewing production volumes, setting processing priorities, and coordinating with Site Operations Lead in reassigning work as needed, adjusting staffing coverage, and assisting with operational tasks as needed to meet service level expectations.
Anticipate operational risks and constraints, including volume fluctuations, staffing shortages, equipment downtime, and workflow bottlenecks, and recommend contingency plans to maintain service levels.
Maintain production tracking and end-of-day reporting, including completed volumes, exceptions, unresolved issues, identified risks, and next-day priorities.
Coordinate employee onboarding activities in partnership with the Verra Mobility Supervisor as needed, ensuring new team members receive required training, system access, proceses instruction, and operational support to successfully integrate into daily workflows.
Demonstrate a thorough understanding of company core values and leadership competencies, while actively modeling and promoting those behaviors within the team.
Serve as a leader within a collaborative team environment, fostering accountability, professionalism, and operational excellence.
Respond to client, customer, and internal processing-related inquiries in a professional, accurate, and timely manner.
Field, investigate, and resolve escalated inquiries from internal departments, ensuring timely communication and effective resolution.
Provide feedback and recommendations to leadership regarding operational efficiencies, workflow improvements, and process enhancements.
Participate in planning, strategy, and continuous improvement initiatives designed to improve quality, productivity, and customer satisfaction.
Partner with external vendors, subcontractors, and business partners as needed to support operational objectives and service delivery.
Support and lead special projects, operational initiatives, and internal assignments as required.
Assist supervisors and managers with additional tasks, responsibilities, and operational priorities as assigned.
Oversee daily office operations and provide leadership coverage in the absence of the Supervisor, ensuring continuity of service and operational performance.
Process violations, print, mail, or other operational work as needed to support workload demands and service level commitments.
Serve as the initial point of contact for temporary team members regarding questions, concerns, performance issues, and operational escalations.
Collect, analyze, and distribute daily operational metrics and performance reporting to leadership and stakeholders.
undefined Regularly review processor performance, particularly for temporary staff, and conduct side-by-side coaching, shadow sessions, and developmental training to address performance gaps and improve effectiveness.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE:
We’re hiring a Sales Development Manager (New York City or San Francisco) to lead and scale our founding SDR team at LangChain.
Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline.
This role will own the performance, coaching, and development of the SDR team, while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the right accounts.
WHAT YOU'LL DO:
- Lead and coach a team of SDRs responsible for generating qualified pipeline
- Own SDR performance including activity metrics, conversion rates, pipeline creation, and attainment
- Recruit top SDR talent and grow the team as LangChain continues to scale
- Develop SDR talent through coaching, call reviews, and structured feedback
- Build repeatable outbound and inbound qualification playbooks
- Partner with marketing to convert inbound demand into qualified opportunities
- Work with sales leadership and RevOps to align on target accounts, territories, and pipeline goals
- Implement systems and workflows that improve SDR productivity and effectiveness
- Use data to continuously improve performance, analyzing conversion rates across the funnel
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Have 5+ years of experience in sales development
- Have 1–3+ years managing SDRs or leading a sales development team
- Are comfortable working with technical products and developer audiences
- Have experience with modern GTM tooling (AI Agents, LinkedIn Sales Nav, Power Dialers, etc.)
- Are highly data-driven and comfortable managing performance through metrics
- Are passionate about coaching and developing early-career sales talent
- Thrive in fast-moving environments where processes are still evolving
- Have strong communication and organizational skills
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Lomira, WI
Document Controls Manager
Location:
Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations)
Employment Type:
Full-Time
Work Environment:
Primarily Site-Based (Long-Term Project Assignments)
Lead Information Management for Mission-Critical Infrastructure Projects
The successful delivery of hyperscale data centers depends on accurate information, disciplined document management, and effective collaboration across engineering, procurement, construction, quality, commissioning, and operations teams.
As project campuses grow in size and complexity, effective information management becomes essential to maintaining schedule certainty, quality standards, commissioning readiness, and successful project turnover.
As a
Document Controls Manager
with Michels Infrastructure Solutions, you will lead document management processes, information governance programs, and project-information systems supporting some of North America's largest and most complex mission-critical infrastructure projects.
Your efforts will help ensure project teams are working from accurate information, approved documentation, controlled revisions, and complete project records throughout every phase of project delivery.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As a
Document Controls Manager
, you will lead the development, implementation, and management of document-control systems, information-management processes, workflows, reporting systems, and governance standards supporting major hyperscale data center construction projects.
During the early phases of project development, you will support information-management activities associated with design development, permitting, utility coordination, procurement planning, engineering deliverables, and site-development documentation. As projects progress, you will oversee the flow of information supporting construction execution, quality management, commissioning activities, turnover readiness, and final project closeout.
You will be responsible for ensuring project documents, engineering deliverables, procurement records, construction documentation, quality records, commissioning packages, and turnover deliverables are properly managed, maintained, controlled, and distributed throughout the project lifecycle.
This role serves as a strategic partner to Project Management, Engineering, Procurement, Construction Operations, Project Controls, Quality, Commissioning, and Owner teams by ensuring critical information remains accurate, accessible, and audit-ready.
Success requires strong leadership, process discipline, attention to detail, organizational capabilities, and a commitment to maintaining information integrity from project kickoff through final turnover.
Key Responsibilities
Lead document-control and information-management activities throughout all phases of project execution.
Develop and implement document-management procedures, workflows, standards, naming conventions, and information-governance practices.
Manage document-control systems supporting engineering, procurement, construction, quality, commissioning, and turnover activities.
Ensure project documentation is maintained in accordance with contractual requirements, project standards, customer requirements, and internal procedures.
Establish drawing-control processes across civil, utility, structural, telecommunications, power, and commissioning disciplines.
Lead document-control personnel and establish priorities, workflows, performance expectations, and reporting requirements.
Ensure project teams are working from current approved revisions and controlled documentation.
Support development of turnover-documentation strategies and project-record requirements from project inception through project closeout.
Maintain accurate, organized, and audit-ready project records throughout the project lifecycle.
What You'll Do
Establish and manage document-control systems, processes, naming conventions, retention requirements, metadata standards, and approval workflows.
Oversee document processing, distribution, tracking, revision control, retrieval, and archiving activities.
Manage project documentation including:
Drawings
Specifications
RFIs
Submittals
Transmittals
Correspondence
Contracts
Procurement records
Permitting documentation
Utility-coordination records
Quality documentation
Inspection reports
Test reports
Commissioning documentation
Asset documentation
O&M manuals
As-built records
Turnover packages
Ensure project teams are working from current and approved document revisions.
Track review cycles, approvals, overdue items, workflow bottlenecks, and outstanding action items.
Develop and maintain document logs, dashboards, reporting tools, compliance reports, turnover trackers, and project metrics.
Support engineering, procurement, project controls, construction, quality, and commissioning teams with document-management requirements.
Coordinate document exchanges between customers, engineering consultants, vendors, subcontractors, commissioning teams, and affiliated Michels companies.
Lead document audits and quality reviews to ensure compliance with project requirements.
Support preparation and delivery of owner turnover packages, digital project records, O&M manuals, commissioning records, and final project deliverables.
Monitor document-control KPIs and workflow-performance metrics.
Ensure information-management systems support project execution, turnover readiness, and long-term record retention.
Lead continuous-improvement initiatives related to information management, document control, turnover readiness, and digital project delivery.
Leadership & Team Development
Lead, mentor, and develop Document Controls Engineers, Document Control Specialists, Coordinators, and project-administration personnel.
Establish and maintain document-control standards across assigned projects.
Promote accountability, consistency, accuracy, responsiveness, and information integrity across project teams.
Partner with project leadership to ensure documentation requirements are incorporated into project execution strategies.
Drive continuous process improvements that enhance efficiency, organization, compliance, collaboration, and information accessibility.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from planning, permitting, procurement, and construction through commissioning and turnover.
We provide opportunities to lead the information-management programs supporting nationally significant infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer opportunities for advancement across project controls, commercial management, project management, quality, procurement, information management, and operations.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You thrive in structured environments where organization, accuracy, and accountability matter.
You enjoy improving processes and helping teams work more efficiently.
You understand that accurate information is critical to successful project execution.
You enjoy creating systems that improve collaboration, visibility, and project performance.
You want to make your own decisions but know support is always available.
You want your efforts noticed and your results to make a meaningful impact.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Business Administration, Information Management, Project Controls, or a related discipline and
7+ years of document control, information management, project controls, engineering support, or construction administration experience
, or an equivalent combination of education and experience.
Experience supporting large-scale civil, utility, industrial, EPC, power, mission-critical, infrastructure, or data center construction projects.
Demonstrated experience developing and managing document-control systems, procedures, workflows, information-management programs, and reporting systems.
Strong understanding of engineering documentation, RFIs, submittals, transmittals, procurement documentation, quality records, commissioning documentation, turnover requirements, and project-record management.
Experience managing document-control activities throughout engineering, procurement, construction, commissioning, and project-closeout phases.
Demonstrated leadership experience managing document-control teams or project-support personnel.
Strong understanding of revision management, information governance, audit readiness, records management, and turnover-documentation requirements.
Experience supporting owner turnover packages, operation and maintenance manuals, asset documentation, commissioning records, as-built development, and project closeout requirements.
Experience supporting digital project-delivery and information-management systems preferred.
Proficiency with Microsoft Office Suite.
Experience with Autodesk Construction Cloud, Procore, Aconex, SharePoint, BIM 360, InEight, Unifier, Prolog, or similar information-management platforms preferred.
Strong organizational, analytical, communication, leadership, problem-solving, and process-improvement skills.
Ability to manage multiple priorities, stakeholders, workflows, and deadlines in a fast-paced project environment.
Valid driver's license with an acceptable driving record.
Ability to support long-term, site-based project assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily project-based, with significant collaboration occurring directly from active project sites. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Podcast Media Manager at Anthropic, you will own how Claude shows up in podcasts, one of our most important channels for reaching professionals and knowledge workers. This is not a traditional media buying role. We're looking for someone to build a refreshed, proactive podcast strategy: securing the right shows before they're obvious, going beyond standard ad reads, and creating unique partnerships that fully integrate our product into shows in ways no other brand is doing.
In this role, you'll own our podcast program end to end, from annual strategy and show selection through network buys, scripts, pacing, and reporting across 100+ shows. You'll sit on the influencer marketing team and partner closely with growth marketing on performance goals and in-house campaigns, brand marketing on major campaign flights, enterprise marketing on B2B buys and scripts, creative and copy teams on reads and refreshes, comms teams on messaging and media buying teams/agencies on execution.
Key responsibilities
Own podcast strategy for Anthropic, setting where we show up instead of reacting to inbound pitches
Lead podcast strategy flights for major campaigns end to end, from planning through reporting
Manage network buys across major audio publishers including Spotify, Amazon, NYT, and others
Develop year-long buys with top shows and media outlets, identifying and pitching partners before they come to us
Build partnership packages that go beyond ad reads to include bonus episodes, video, live events, and social
Partner with creative and copy teams as their main point of contact on podcast work, establishing a repeatable process for scripts and copy points
Manage voice-actor reads and QA spots before they air
Develop a refresh cadence for reads so messaging stays current across 100+ shows, tailored to each show's audience
Manage agency relationships, pushing partners to deliver the best rates, placements, and ideas
Track pacing across buys and shift budget as performance data comes in
Present results and learnings back to the team on a regular basis
Partner with growth, brand, and enterprise marketing to align podcast plans with performance goals, campaign flights, and B2B objectives
Minimum qualifications
Have deep experience in podcast media buying at a tech or consumer company with a substantial podcast budget
Have managed podcast programs in-house directly, not only through an agency
Have run both agency partnerships and in-house podcast programs, and know how to get the best work out of each
Are skilled at managing and pushing media agencies to secure strong rates, placements, and ideas
Can spot up-and-coming shows before they're obvious and back your picks with a clear rationale
Bring creative ideas that go beyond the standard ad read, from bonus episodes to live events to product integrations
Are comfortable owning the details of execution, including scripts, QA, pacing, and reporting, alongside long-range strategy
Work well across many partner teams and can build repeatable processes that scale
Enjoy shaping a program from the ground up rather than maintaining an existing playbook
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience negotiating year-long or multi-format partnerships with top shows or networks
A background in copywriting or close collaboration with creative teams on host-read scripts
Familiarity with B2B audiences and enterprise-focused podcast buys
Experience with podcast measurement, attribution, and incrementality testing
Relationships with major audio publishers, networks, and independent hosts
Experience extending podcast partnerships into video, social, or live formats
Familiarity with AI products or the broader developer and knowledge worker audience
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$255,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers its members to improve their health and perform at a higher level by providing a deep understanding of their bodies and daily lives.
The Health team develops the algorithms and features that expand WHOOP's health sensing capabilities. The work spans women's health, wellness and longevity, member insights, emerging health signals, and software as a medical device. Applied ML Scientists and ML Engineers work as a production unit: scientists own problem framing and modeling; engineers own the path to production.
As a Senior Manager, Machine Learning on the Health team, you will own delivery and people outcomes across a mixed team of scientists and engineers. You will translate department strategy into clear quarterly plans, develop senior ICs (and, as the team grows, the next layer of managers), hire against a high bar for both crafts, and partner with Product and adjacent Health partners on what is worth building and what the data can support. You will stay close enough to the ML lifecycle to evaluate the team's most important decisions without becoming the default contributor.
Success in this role requires enough ML and health-domain fluency to earn trust from senior ICs, plus the people-leadership skill to grow that team, hold delivery across multiple workstreams, and make prioritization calls under uncertainty.
RESPONSIBILITIES:
- Own delivery, team health, and people outcomes across Health ML workstreams on a mixed Applied ML Scientist and ML Engineer team.
- Translate department strategy into quarterly plans, milestones, and success criteria; keep the team on the highest-leverage work and adapt deliberately as priorities shift.
- Build the team: lead hiring across science and engineering roles, calibrate the bar for each craft, and shape onboarding, leveling, and growth practices.
- Develop the next layer of leadership: coach senior ICs (and managers, as the scope grows), manage performance with clarity and care, and create the conditions for people to operate above their level.
- Set the standard for how Health ML gets built: work quality, evaluation rigor, review practices, and an operating model that holds as people and workstreams change.
- Partner directly with Product (and with clinical, software, and Digital Health partners as the work requires) to align on roadmap, evidence, and sequencing; broker trade-offs between iteration speed, scientific integrity, and member value.
- Own the risk posture for the team: anticipate execution, technical, and people risks, design mitigation into how the team operates, and keep senior leadership clearly informed of the most consequential decisions.
- Define and own the operating model: planning cadences, design reviews, decision forums, and quality gates appropriate to member-facing health ML.
- Build and continuously raise AI-enabled workflows that create measurable leverage across the team, for development, evaluation, documentation, and stakeholder communication.
- Represent the team's work credibly to executive and cross-functional audiences with brevity, evidence, and clarity.
QUALIFICATIONS:
- 7+ years of experience in machine learning, applied science, or software engineering, with 3+ years managing engineering and/or science teams.
- Bachelor's degree in Computer Science, Engineering, Applied Math, Biomedical Engineering, or a related field; advanced degree preferred.
- Demonstrated track record managing highly senior ICs: hiring, performance management, and developing people who in turn raise the bar around them.
- Deep familiarity with the ML development lifecycle (data collection, model training, evaluation, validation, deployment, and monitoring), sufficient to evaluate the most important technical and methodological decisions the team makes.
- Experience shipping algorithms or ML-enabled product in health, wearables, digital health, or a closely related applied domain.
- Demonstrated ability to set direction and make timely prioritization calls under uncertainty, keeping team focused on the highest-leverage work.
- Demonstrated AI-tooling sophistication: a track record of building or adopting AI-enabled workflows that materially improved team speed, quality, or decision confidence.
- Clear, high-signal communicator who can move fluidly between technical ML discussions and executive-level summaries of risk, trade-offs, and direction.
- Depth in a Health domain WHOOP already works preferred (member insights, women's health, cardiometabolic or respiratory health, sleep, strength / healthspan, neuroscience, or related physiological time-series work).
- Preferred experience as a counterpart to Product on ambiguous health or member-insight problems: scoping, sequencing, and pushing back when a claim is not supportable.
- Familiarity with clinical validation, evidence packages, or Digital Health partnership on higher-stakes regulated health features preferred.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a Sales Operations Manager to support our GTM organization by managing advanced models, improving our data structure, and strengthening our operational processes. Reporting to the Sr Director of Field Operations, this role will focus on target setting, quota creation, and reporting for our consumption based product suite.
The ideal candidate is highly analytical, excels at translating complex business realities into structured models, and thrives in a fast-paced, data-heavy environment.
What you'll be doing:
Improve and maintain core models of our account base as it relates to consumption growth across the GTM organization.
Partner with the larger Revenue Operations and Compensation team to manage monthly compensation updates and drive improvements in existing processes.
Conduct deep-dive analyses on our customer product engagement to drive decisions around our product investment, GTM segmentation, and territory planning decisions.
Work within Google BigQuery (SQL) to extract large datasets for reporting. Influence data orchestration between BigQuery, Google Sheets, and compensation tools to streamline calculations and execution of compensation.
Manage exceptions directly with Sales.
Independently execute ad-hoc reporting requests, delivering actionable insights
What Makes You a Great Fit:
4+ years of experience in strategy and operations, consulting, business analytics, or compensation.
Comfort working with large datasets and ambiguous problems, with the ability to distill key takeaways.
Strong problem-solving skills – able to translate business challenges into structured models and insights.
Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis.
Ability to work independently and drive analysis with minimal guidance.
Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization.
Proficiency in SQL and data orchestration between BigQuery and GTM tools
Experience with Salesforce reporting, dashboards, validation rules, and flows.
Experience with compensation tools like Xactly, Apttus, or CaptivateIQ
Bonus Points For:
Previous experience in open source
Experience with data visualization tools like Tableau or Looker. Grafana visualization as a plus
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
125,000
- $148
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
УдалённоseniorRemote USA; Raleigh, United States
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