Location: Remote - USA
The Senior Manager of Internal Monitoring plays a pivotal role in leading and overseeing second-level auditor monitoring across all ODAG functions—including Utilization Management (UM), Claims, and Appeals & Grievances—to ensure operational compliance and alignment with regulatory standards and Clover policies.
Specifically, this role provides direct clinical monitoring leadership by conducting clinical evaluations for UM and clinical appeals to guarantee high-quality, sound clinical decision-making. In addition to guiding monitoring workflows and evaluating operating controls, the Senior Manager conducts risk-based operational audits, assesses alignment with clinical hierarchy, and drives process optimization through Artificial Intelligence (AI) integration. The Senior Manager also analyzes quality trends and root causes, delivers executive performance reporting, and collaborates cross-functionally with internal business leaders and BPaaS partners to resolve operational risks and execute effective remediation strategies. This role is also accountable for leading the Internal Monitoring function across clinical and non-clinical second-level monitoring, including helping to set the 6-12 month strategy, priorities, capacity, and operating approach. The Senior Manager leads and develops the Internal Monitoring team and ensures people, processes, and monitoring capabilities are aligned to evolving regulatory and business risks.
As a Senior Cinical/Operations Internal Monitoring Manager, you will:
Clinical Monitoring (UM & Clinical Appeals):
Direct and perform second-level clinical reviews across Utilization Management (UM) and Clinical Appeals to evaluate auditor decision-making accuracy, compliance with clinical hierarchy, and adherence to medical policies and evidence-based guidelines.
ODAG Second-Level Monitoring Management:
Lead second-level monitoring programs encompassing all ODAG operational areas (UM, Claims, and Appeals & Grievances) to verify processing accuracy, maintain regulatory alignment, and evaluate key operating controls, including Sarbanes-Oxley (SOX) Claims QA Control testing.
Lead and Develop the Internal Monitoring Team:
Lead, coach, and develop team members responsible for clinical and non-clinical monitoring across ODAG functions. Set clear priorities and performance expectations, allocate work based on regulatory risk and capacity, hold team members accountable for quality and outcomes, and build the capabilities needed to deliver sustained monitoring effectiveness.
Audit Analysis & Corrective Action:
Analyze monitoring findings and data trends to identify root causes, uncover clinical improvement opportunities and process vulnerabilities, and oversee actionable remediation plans.
Controls & Governance Assessment:
Execute deep-dive clinical monitoring reviews to test the adequacy, effectiveness, and strength of internal controls, clinical decision-making protocols, standard operating procedures (SOPs), and regulatory guidance.
Reporting & Stakeholder Engagement:
Prepare and present comprehensive monthly quality performance and monitoring reports to key operational leaders, BPaaS and business partners, and compliance providing clear feedback, customer impact analysis, and actionable recommendations.
Remediation & Risk Mitigation:
Partner with processing teams, business leaders, Compliance, and BPaaS partners to design effective remediation strategies, follow monitoring errors through remediation, and validate results through focused post-remediation reviews.
Quality Management & Focused Projects:
Support quality projects and maintain monitoring tools to expand clinical quality monitoring, initiating focused quarterly audits based on emerging clinical risks.
Training & Intervention:
Identify critical clinical gaps requiring monitoring intervention. Work with business teams to support development of plans, tailored training materials, and refresher sessions to promote improved decision-making performance.
Documentation:
Develop, standardize, and maintain comprehensive ODAG Monitoring tools and Playbooks, standard operating procedures (SOPs), audit workbooks, and audit readiness documentation to safeguard operational consistency and support Compliance Business Continuity.
CMS Regulatory & Audit Support:
Serve as a key contributor to CMS Program Audit preparation, mock audits, ODAG audit data universe validation, and regulatory decision-making protocol compliance initiatives.
Artificial Intelligence (AI) Integration:
Leverage AI-driven audit tools, machine learning analytics, and automated reporting workflows to optimize sampling methodologies, detect emerging compliance risks, and elevate the accuracy and scalability of clinical monitoring operations.
You should get in touch if:
You have active, unencumbered Registered Nurse (RN) license required.
You have minimum of 3+ years of direct experience in internal monitoring, clinical quality oversight, compliance auditing within a Medicare Advantage health plan.
You have a demonstrated experience with CMS Program Audits, ODAG audit data universes, clinical decision-making protocols, and Medicare Advantage operational guidelines. Knowledge of the MCG clinical decision-making tool is highly desirable.
You have a proven capability to influence cross-functional clinical teams and collaborate effectively with BPaaS vendors.
You have a demonstrated experience leading and developing teams, including setting priorities, managing performance, coaching employees, allocating capacity, and building team capability across complex or regulated operations.
You have exceptional project management, prioritization, and organizational skills with the ability to navigate complex clinical priorities in a fast-paced environment.
You have strong analytical and conceptual capabilities to anticipate risks, evaluate clinical process gaps, perform root-cause analysis, and implement forward-looking solutions before issues escalate.
You have meticulous attention to detail with excellent documentation, verbal/written communication, and systems skills for preparing reports and communicating risks to business partners.
You have self-directed professional capable of driving results independently while fostering a positive, team-oriented environment and remaining current on process, regulatory guidance, and company policies.
You thrive under pressure to meet tight regulatory and audit deadlines, with flexibility to support peak operational or audit periods.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$129,200
—
$168,000 USD
УдалённоseniorRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
Location: US Remote
Workplace: Remote
ABOUT THE ROLE
Join Cyberhaven’s growing Professional & Managed Services team as the Manager of our Americas Data Protection Analyst team. You’ll lead, scale, and develop a team of analysts who investigate insider-threat signals and endpoint forensics, analyze data-security incidents, surface risk across customer environments, and deliver incident-response documentation and project work. You’ll set the standard for how our customers operationalize Cyberhaven’s Data Detection & Response platform to reduce data loss. We’re looking for a hands-on leader with deep data protection expertise and a client-first mindset, who can build a high-performing team in a fast-paced, high-growth environment and partner closely with customer security and operations teams. This role reports to the Director of Professional Services.
WHAT YOU’LL DO
- Lead, coach, and develop a team of Data Protection Analysts in the Americas, setting clear goals, giving regular feedback, and building career paths
- Recruit, hire, and onboard analysts, and build the team structure, processes, and capacity plans needed to scale with customer growth
- Own the quality, consistency, and timeliness of the team’s work across customer engagements, including incident analysis, policy and dataset tuning, forensic investigations, and executive reporting
- Establish and maintain playbooks, templates, and best practices for incident investigation, noise and false-positive reduction, and incident-response workflows
- Define and track team KPIs (such as response times, customer satisfaction, and risk-reduction outcomes) and report on them to leadership
- Serve as an escalation point for complex investigations and a trusted advisor to customer security leaders (CISOs, SOC managers, and insider risk teams)
- Partner with clients to develop incident response workflows that map to their security objectives and policies, and guide the team as customers’ data risk strategies mature
- Present formal summaries, trend analyses, and realized-value readouts to both technical and non-technical audiences, including executives
- Stay current on external DLP, Insider Risk, and CASB market trends, and use those insights to shape team strategy and demonstrate customer value
- Collaborate with Cyberhaven’s Product and Development teams to relay customer and analyst feedback, drive requirements, and develop innovative strategies for monitoring and preventing data loss
- Work with Sales, Customer Success, and Support to ensure smooth handoffs and consistent customer experiences
- Work with Service leaders in other regions to align methodologies, share learnings, and operate as one global team
WHO YOU ARE
- 7+ years of experience working with data protection products, including 2+ years leading or managing technical teams (security analysts, consultants, or managed services)
- Proven track record of hiring, developing, and retaining high-performing technical talent, and of scaling a team through growth
- Deep expertise in DLP, Insider Threat, and CASB solutions, with familiarity with SIEM/SOAR integrations (including those adjacent to Cyberhaven)
- Experience advising on security issues affecting data protection and insider risk, both accidental and malicious
- Strong understanding of endpoint protection best practices and of macOS, Linux, and Windows environments
- Knowledge of security controls for handling sensitive data types
- Experience overseeing technical analysis and the documentation and project management aspects of incident response for data security issues
- Familiarity with cloud apps and services; passion for cloud technologies
- Familiarity with AI tools such as Claude, Codex and building and developing agents
- Experience operating in a SaaS, services, or managed-services delivery model, including managing priorities across multiple customers
- Excellent problem-solving and analytical abilities, with both creative and logical thinking
- Customer-centric, highly motivated, with strong empathy and focus
- Excellent written and verbal communication skills; able to create and deliver management-level presentations and analysis on incident investigations
- Effective collaborator in a global, cross-functional team
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. You'll be the engineer for one or more security domains end to end: design the controls, build the systems that enforce and verify them, and set the technical standard the rest of the team and our partners build to.
The engineering is in the controls and the tooling that proves them. The goal is security that runs itself: requirements kept as code and checked automatically, evidence, chain of custody and access continuously verified, and tools and agents in place of manual reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
This is a foundational role: you'll shape how our security engineering is built and scaled. The team's physical security systems engineers design and test the site security systems themselves; this role engineers the controls around them and across the domains beyond the facility itself: hardware custody, media, personnel and vendors. You'll work with the rest of DCSE, Anthropic's compute, data center operations, legal, compliance and procurement teams, and directly with data center operators, hardware vendors and logistics providers.
The role involves regular travel to data center sites, which are critical infrastructure, and may include on-call for security events at them.
Key responsibilities
Security domains, end to end:
own one or more of physical security at partner-operated and Anthropic-operated sites, hardware supply chain and chain of custody, media protection and sanitization, personnel security and site access, third-party and vendor security assessment, and maintenance and contingency controls
Tools, automation and AI agents:
build the internal tools, automation and agents the team runs on: evidence collection, access reviews, asset and custody tracking, partner intake. When a process keeps costing people time, you build the tool that retires it
Security review for new sites, leases and vendors:
find the gaps in the design, the contract and the operator's procedures, write the security terms and exhibits, and verify the fixes after signing
Requirements and procedures as code:
write requirements and procedures that a partner can build to and an assessor can test, kept as code in a version-controlled repository
Site and supplier assessment:
assess sites and suppliers against those requirements, on site and from evidence; document deviations and engineer the compensating control where a requirement can't be met as written
Continuous compliance evidence:
tie controls to the compliance frameworks we and our partners are assessed against, with evidence always current so an assessment pulls from it directly
Security event response:
respond to security events at sites (intrusion alarms, custody breaks, access violations) with operations teams and site operators; write up what happened and fix the control that allowed it
Minimum qualifications
Have engineered a security control domain end to end: designed the controls, built or integrated the systems that enforce them, and verified they work
Read and review code, design the data systems behind security tooling, and build automation (often with AI coding agents) using Git and code review
Have done security work hands-on for data centers, critical infrastructure or a large hardware fleet, in at least one of the domains under Key responsibilities
Have applied a control framework such as NIST SP 800-53, ISO 27001 or SOC 2 to real systems and produced the evidence for it
Write requirements a third party can build to and an assessor can test: each states what must be true, how it is verified and what evidence shows it
Preferred qualifications
Experience across several of the domains above rather than one
Experience at sites you did not fully control: cloud, colocation or GPU cloud operators
Experience with federal assessment regimes based on NIST SP 800-53, including supply chain (NIST SP 800-161) and media sanitization (NIST SP 800-88) guidance; have produced evidence an assessor accepted
Have built governance, risk and compliance (GRC) or evidence automation: automated control checks, asset or custody tracking, questionnaire and assessment pipelines, docs-as-code workflows
Have run incident response at physical sites: alarms, investigations, after-action fixes
Have worked in live data halls and on active construction sites, and can follow a method of procedure
Experience redlining contract security language with legal and procurement counterparts
Experience with international sites: per-country personnel screening and staffing restrictions, data residency, and export controls on hardware
Have built AI agents or automation that replaced recurring manual security work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States- Mossville, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Coordinates and participates in installing unit or system to be tested in test fixtures, connecting valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubing, power source, and indicating instruments.
· Participates in installations and hardware changes.
· Sets up the tested product to the proper operating conditions, collects corresponding data and tears down equipment.
· Confers with engineering personnel to resolve fabrication problems relating to specifications and to review test plans, such as types and cycles of tests, conditions under which tests are to be conducted, and duration of tests.
· Examines parts for conformance, using precision measuring instruments; may recommend replacement of defective parts where needed.
· Activates controls to apply electrical, hydraulic, pneumatic, or mechanical power and subject test item to successive steps in test cycle.
· Monitors controls and instruments and records test data for engineers.
· Utilizes a basic understanding of controls and instrumentation.
· Under general supervision, provides basic data analysis to ensure quality and uncover trends.
· Collaborates with engineers regarding data analysis and conclusions.
· Participates in Continuous Improvement activities--processes, results and cost savings.
· Receives regular mentoring from higher level technicians; provides basic mentoring to lower level technicians.
· Completes technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines; situational awareness and identify unsafe behaviors and conditions.
· Complies with 5S and housekeeping standards
Knowledge, Skills, Abilities, & Behaviors Required:
· Basic mechanical knowledge and/ or basic knowledge of internal combustion engine, diesel/gas engines, test cell operations or data collection systems.
· Ability to operate PC or PDP11 controlled equipment.
· Proven ability to work successfully with computers, including Microsoft Suite experience.
· Ability to successfully communicate and interact with other team members, customers, and management.
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus or 18 months of related experience in general industry.
Physical Demands and Working Conditions:
· While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$24.83
—
$31.76 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
BLS requirement does not apply in Prep Department
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Go-to-Market (GTM) Recruiter, you'll help GitLab build the go-to-market teams that drive our growth. In this individual contributor role, you'll partner with leaders across Sales, Marketing, Customer Success, Professional Services, Field Operations, Enablement, and Ecosystems and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for Account Executives, Solutions Architects, Customer Success, Sales Development, and Sales Operations, typically carrying 12-15 requisitions at a time, with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, territory or segment, quota and ramp expectations, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation and on-target earnings (OTE) benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess sales candidates on track record, quota attainment, deal complexity, and experience relevant to GitLab's sales segments and approach.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation and OTE.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Full-cycle recruiting experience in competitive markets, including offer and compensation conversations.
Sales or go-to-market recruiting experience, or a strong interest in learning sales segments, quotas, OTE, ramp time, territory design, and sales cycles.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, LinkedIn Recruiter, Metaview, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Technology or business-to-business (B2B) software recruiting experience is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab's operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across GTM teams.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States- Starkville, Mississippi
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary.
· Independently performs maintenance as per industry standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Drives and participates in CI activities - processes, results and cost savings.
· Updates records and reviews CMMS history.
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data.
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
· Completes on-the-job and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$27.37
—
$35.01 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: US Remote
Workplace: Remote
SR. MANAGER, CREDENTIALING OPERATIONS
US Remote · Full-time
ABOUT FINNI HEALTH
Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment.
WHAT YOU WILL BE DOING:
As Sr. Manager, Credentialing Operations, you will own the function that determines how fast a Finni practice can start seeing clients and getting paid. A provider who is not enrolled with a payer cannot be billed for, so credentialing sits in front of our revenue and in front of families waiting for care.
You will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones. Each manager owns one stage of the credentialing lifecycle. Onboarding & Submission runs from offer signed to first payer submission. Follow Up & Resolution runs from submitted to enrolled, and is not finished until proof of participation is attached. Provider Maintenance owns the provider record after enrollment, including licenses, expirations, re-attestation and roster accuracy. Enrollment Integrity owns accuracy across all three. Each stage carries its own measure.
This is a build job as much as a leadership job. Too much of how this function works today lives in a few people's heads, our reports do not always agree with each other, and the controls that should make it safe when someone is out are not all in place. You are here to run it and to make it durable.
- Team Leadership: Hire, develop and set the performance bar across managers and coordinators. Build the bench this function has not had.
- Completing the Reorganization: The function is moving from managers aligned to groups of practices to managers who each own one stage of the lifecycle. That transition is in flight and you will finish it. The hard part is not the org chart, it is keeping the state and payer knowledge that currently lives with a group-aligned manager while the work is re-cut around stages.
- Time to Enrolled: Own the number, meaning the days from a provider signing their offer to being enrolled with a given payer. Underneath it: blocked billing by cause, clean submission rate, aging and follow-up compliance. You own whether the number is right, not just whether the dashboard renders.
- Reporting We Can Trust: Reconcile the places our systems disagree about the state of an enrollment, and keep them reconciled.
- Controls and Coverage: Remove the single points of failure. The review queues, the payer configuration that governs who may bill, and the approvals that keep an unenrolled provider off a schedule should never depend on one person being at their desk. Build the cross-training, segregation of duties, and second set of eyes that make that true.
- Data-Handling and Payer Restrictions: A growing list of payers and state Medicaid programs prohibits offshore handling of protected health information. You will own the restricted-payer list, enforce it in how work is actually assigned rather than in policy alone, and tell us when the only answer is an onshore hire.
- Process and Documentation: Build the per-payer requirements library so a submission goes out as soon as that payer's minimum is met instead of waiting on the strictest payer on the list, plus written procedures by state and payer specific enough that a coordinator who has never worked a given state can submit there.
- Backlog Programs: Enrollment records without documented proof of network participation, enrollments still open on providers who have left, records with no approval date. Scope each one, run it to completion, and prevent it from recurring.
- Payer Relationships and Compliance: Provider-level revalidations, roster management, directory accuracy, demographic updates, and the judgment that comes with them. When a payer offers something like provisional credentialing, you weigh the risk and make the recommendation.
- Product Partnership: Be the credentialing voice in Product. Translate what the team needs into requirements engineering can build, and verify the build solved the problem before it is called done. Our enrollment systems are mid-migration and there is real work here.
- Cross-Functional Collaboration: Work closely with Practice Success, revenue cycle, payer contracting, HR and compliance.
- Additional Responsibilities: Adapt and take on evolving responsibilities as Finni Health grows and the regulatory landscape changes.
ABOUT YOU:
You have run a credentialing function, not just worked inside one, and you are as comfortable rebuilding a process as you are working an escalation.
- Experience: 5+ years in provider credentialing or payer enrollment, multi-state, across commercial payers and Medicaid or Medicaid managed care. Medicaid experience is required. Hands-on with CAQH, NPPES, PECOS, state Medicaid portals and commercial payer portals. You have submitted applications yourself and you know where they stall.
- People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors. Be ready to tell us about someone you developed and someone you had to move on from.
- Reorganizing a Team: You have changed how a team is structured, not just who is on it. Moving people from one way of dividing the work to another, keeping the knowledge that lived in the old structure, and holding the change in place after the announcement.
- Process Building: Demonstrated expertise in identifying inefficiencies and building the fix, not only naming it. SOPs that got used, a workflow you designed, an SLA you set and then held a team to.
- Analytical and Problem-Solving: Strong ability to work with operational data, identify trends and root causes, and implement data-driven solutions. You can define a metric, notice when a number looks wrong, and go find out why.
- Compliance Judgment: You understand that credentialing is a control function. Delegated credentialing, NCQA standards, payer audits and data-handling restrictions are familiar territory, and you treat a bypassed guardrail as a serious finding rather than a convenience.
- Offshore Teams: Experience leading or working closely with offshore teams, and an honest view of what works and what does not.
- Communication and Collaboration: Excellent written and verbal communication, with proven ability to work across internal teams and with external stakeholders including payers. Much of what this role produces is written.
- Tech Proficiency: Proficient in Google Suite, Slack, and credentialing platforms such as Verifiable, Medallion, Modio, Symplr or CAQH ProView, with an opinion about what these tools do and do not do well. Experience writing requirements for a product or engineering team is a plus.
- Mission Alignment: Passion for Finni's mission to democratize autism care and empower providers to run strong, compliant practices.
- Adaptability and Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset.
WHAT SUCCESS LOOKS LIKE
- First 30 days: You know the payer landscape we operate in, you have met every manager and coordinator, and you can tell us where the days actually go between offer signed and enrolled.
- First 60 days: Time to Enrolled is reported weekly and we trust the number. Blocked billing is on a dashboard with a cause and an owner against every line. No step in the function depends on a single person being available, and you can show us the coverage plan.
- First 90 days: Blocked billing from enrollment is measurably down and the trend has turned. The per-payer requirement library covers our top payers by volume. A new coordinator can be trained from written material instead of by shadowing.
- First 6 months: The stage-based structure is fully in place and the state and payer expertise survived the move. The manager layer is stable and developing, and you are telling us what credentialing should look like two years out rather than reacting to what it looks like today.
WHAT THIS ROLE IS NOT
You do not own payer contracting or payer sales. Negotiating and signing payer agreements is a separate function with its own leader, and you own getting providers enrolled under the agreements we have. Group and facility-level enrollment, organization revalidations and single case agreements sit with that same function, so your scope is the provider rather than the organization. You do not own claims or collections either. Revenue cycle owns a claim once it is clean, and you own whether the provider was enrolled so the claim could go out at all.
BENEFITS
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Flexible schedule
- Paid time off
- Paid Holidays
Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!
Location: Palo Alto, California, United States; San Francisco, California, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role Overview:
Every project we run starts with people: software engineers, PhDs, physicians, lawyers, linguists, designers and other experts whose work trains and evaluates our customers' AI models. When a project needs 20 or 500 of them, the request comes to our Talent Matching team. We commit to a hiring timeline, find and assess the talent, and get them working by the date we promised.
The Marketplace Operations Lead takes on the hardest of those requests: US-based roles, role types we've never hired for before, and large, urgent hiring pushes where a delay is visible to the customer. When a project is falling behind, you'll be the first person we call. You'll pull in our sourcing, assessment, talent operations and onboarding teams to get it back on track, and you'll stay on it until the talent is working.
This is a senior individual-contributor role with a lot of room to grow. You'll work from our San Francisco or Palo Alto office, partner closely with matching teams in other time zones, and help set the standard for how the whole team plans, communicates and escalates. As the matching organization grows, we expect this role to grow with it.
Key Responsibilities:
Hiring requests and timelines
Pick up new hiring requests the same day they come in. Work through the requirements with the project team, flag risks early, and commit to a hiring timeline you can stand behind: how many people by which date, and what you need from the project team to get there.
Be the single point of contact for the project team, and know the status of every open position without having to ask anyone.
Decide how each kind of candidate should be assessed, and design the screening with the project team so it protects quality without adding days to the process.
At-risk hiring and escalations
Raise a flag the moment a hiring timeline is at risk, and bring a plan to recover it.
Use every option available: adjust requirements with the project team, open new sourcing channels, bring in staffing partners, adjust pay rates within approved limits, and step in on screening, scheduling or candidate calls when something stalls.
Be the person project leaders escalate to and trust to fix it, including outside normal hours when a large hiring push needs it.
US and specialized talent
Own hiring for US-based roles end to end, from sourcing strategy through assessment to start date.
Take on new and unusual role types, and turn each one into a playbook the rest of the team can reuse.
Metrics, tools and the team
Know your numbers cold: time to first hire, hires against the committed timeline, quality after start, and how many positions are at risk and for how long. Report them in a short, standard format leadership can read in a minute.
Work hands-on with our product and engineering teams on our matching platform, AI interviewer and assessment tools. Use them every day and send back specific feedback on what's slowing you down.
Raise the bar for the team around you through clear process, sharp written updates and coaching in the moment.
Basic Qualifications:
5+ years in fast-moving operations roles, such as marketplace or supply operations, strategy and operations, consulting, early-stage startup operations or staffing.
A track record of taking something that was off track and getting it delivered on a hard deadline, including the parts that weren't your job.
A steep learning curve. You get up to speed on an unfamiliar domain quickly enough to judge what good looks like, whether that's a software engineer, a physician or a linguist.
Excellent communication, written and in person. You give senior stakeholders and customers a clear picture in a few lines, especially when the news is bad.
You work well with product and engineering. You adopt tools that are still being built, find what's broken, and turn it into specific, useful feedback.
Comfort with data. You build your own reports in spreadsheets or SQL, and you manage your work from the numbers.
High hustle and high ownership. When a step owned by someone else stalls, you step in and do it.
Based in the San Francisco Bay Area and able to work from our San Francisco or Palo Alto office
Preferred Qualifications
Experience in a two-sided marketplace, or at an AI data, annotation or expert-network company.
Experience running a supply or hiring funnel at volume (sourcing, screening, onboarding).
Experience leading or mentoring a team.
Experience working with distributed teams across the Americas, Europe and India.
Hands-on use of AI tools in your own work.
How we work
One owner per position.
The person who owns the position owns the outcome, even when other teams do part of the work.
Speed matters.
We measure ourselves in days, and we're working toward hours.
Flag problems early, with a plan.
The only failure we don't accept is a surprise.
Low ego.
The outcome matters more than who gets the credit.
Compensation and logistics
$150,000 – $230,000 + equity
Onsite in San Francisco or Palo Alto, with occasional travel.
Reports to the Head of Platform Operations.
#LI-VC1
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. Following its recent partnership with Aleph Alpha, the company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
In this cross functional role, you will stand up our PR and Communications function in the German market. You'll partner with the Global Corporate Communications team and EMEA Communications team to create a regional communication plan that fuels our growth among governments and enterprises in the most highly-regulated industries across DACH. You’ll nurture how we talk to customers, partners, and employees, ensuring that the corporate message resonates culturally for the German market and its audiences.
This is a rare opportunity to build a comprehensive German PR function at a fast-growing company in the most dynamic space in technology. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small.
Key Responsibilities
As the Communications Manager for Germany, you will:
- Own and drive Cohere’s German communications strategy, aligning corporate priorities, business objectives, product innovation, executive visibility and technical differentiation to strengthen the company’s reputation in Germany
- Translate Cohere’s innovations and customer success stories into compelling, locally relevant narratives for German-speaking audiences
- Lead proactive media engagement and newsjacking opportunities in close collaboration with EMEA Communications and EMEA Government Affairs, capitalising on relevant industry and policy developments to amplify Cohere’s voice
- Elevate the profile and influence of Cohere’s German leadership and spokespeople by partnering with Executive Communications to develop strategic messaging, thought leadership, media opportunities and executive visibility programmes, including for the German Country Manager.
- Strengthen Cohere’s reputation through customer- and partner-led storytelling, working closely with Partner Marketing to showcase German customer outcomes, deepen strategic relationships and amplify the impact of Cohere’s ecosystem in the local market.
- Lead and coordinate German crisis and issues communications, partnering with Corporate Communications and relevant local and regional teams to anticipate reputational risks, develop response strategies and ensure clear and timely communications.
Qualifications
- Have 7-10 years of experience in B2B communications in DACH, or technical content, ideally in AI, enterprise software, or developer‑focused environments
- Have a talent for translating complex topics into different languages without losing nuance
- Are experienced at managing PR agencies in the German market
- Have experience and/or heavy interest in policy and regulatory communications, particularly within the German/EU regulatory environment
- Have experience running communications strategies for the DACH region
- Are highly organized and detail‑oriented with strong project management skills and a bias for action
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
As an Engineering Manager, you will lead one or more teams within an Engineering Domain, supporting people’s growth, driving delivery, and ensuring engineering quality and operational reliability.
Responsibilities:
Lead and develop people:
Conduct regular 1:1s and performance reviews, provide actionable feedback, and create individual development plans with tech leads. Build trust within the team and support a healthy, collaborative working environment through open communication and thoughtful people management.
Build effective teams:
Own hiring and onboarding, identify required competencies, and manage team composition, capacity, workload, and absence coverage. Create an environment built on trust, accountability, respectful communication, and continuous learning.
Set goals and delegate effectively:
Translate business and product priorities into clear team goals, technical OKRs, and actionable plans. Delegate responsibilities with clear expectations and decision-making authority, supporting ownership.
Own planning and delivery:
Coordinate prioritisation, estimation, sprint and release planning, and execution. Balance scope, capacity, dependencies, and quality to deliver predictable outcomes and communicate changes early.
Delivery methods maintenance and improvement:
Work effectively within established Agile processes, ensuring consistent sprint planning, capacity management, and workload allocation. Track progress against commitments, address delivery risks, and continuously refine team practices using delivery metrics and team feedback.
Act proactively:
Identify delivery risks, capability gaps, technical weaknesses, and operational issues before they escalate. Initiate corrective action, involve the right people, and follow through to resolution.
Drive technical development:
Partner with the Lead Solutions Architect and tech leads to shape the technical roadmap, assess technical trade-offs, resolve complex blockers, and prioritise technical debt, modernisation, and automation alongside product work.
Ensure quality and reliability:
Coordinate QA and release engineering capacity, strengthen testing and automation, and ensure production readiness through secure development and SRE practices. Monitor service quality and use incidents and release outcomes to drive improvements.
Support service operations:
Organise on-call onboarding and schedules, coordinate incidents and escalations with L2 support, and ensure support teams understand team-owned services.
Collaborate:
Keep engineering, product, DevOps, Security, and other stakeholders aligned on goals, progress, and risks. Maintain lightweight, useful processes, ensure adherence to engineering standards, and improve practices based on measurable outcomes and team feedback.
Report progress and align with the line manager:
Keep the line manager informed of progress against the product and technical roadmaps, team goals, and delivery plans. Discuss risks, priorities, and resource needs, and contribute to technical strategy and planning.
Requirements:
At least 2–3 years of direct people management experience leading engineering teams (10+ team members)
7+ years of experience in software engineering across backend, frontend, or QA, including hands-on technical work and technical leadership.
Strong technical judgment and the ability to discuss architecture, engineering quality, and technical trade-offs with architects and tech leads.
Practical knowledge of Agile methods, with experience planning sprints, managing capacity and workload, and adapting delivery practices to team needs.
Ability to select and interpret engineering and delivery metrics, turn findings into concrete actions, and assess whether those actions improve outcomes.
Experience setting clear goals, defining success measures, delegating effectively, and holding people accountable while supporting their autonomy.
Empathetic people leadership: active listening, awareness of individual motivations and team dynamics, and confidence in handling difficult conversations and conflict.
A proactive approach to identifying risks and weaknesses, taking initiative, and driving issues through to resolution.
Experience partnering with Product Management to balance product priorities, technical investment, and available team capacity.
Understanding of secure software development, automated testing, release management, production monitoring, and incident response.
A collaborative approach grounded in respect, transparency, accountability, and openness to feedback.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior IT Engineer on the IT Engineering team, you’ll shape how identity and access work across 1Password. You’ll lead Identity and Access Management (IAM) initiatives, improve our Okta environment, and help expand Infrastructure as Code (IaC) and artificial intelligence (AI)-enabled workflows across IT. Your work will make secure access simpler and more reliable, helping advance 1Password’s mission to create a safer, simpler digital future for everyone.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Bring substantial experience in a technical IT role, including experience in IT engineering or systems administration.
• Administer Okta or a comparable Identity Provider (IdP), such as Microsoft Entra ID, in a production environment.
• Apply identity protocols including Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) to connect applications.
• Build integrations and automation using Representational State Transfer (REST) APIs and scripting languages such as Python and Bash.
• Use infrastructure or configuration as code with Git-based workflows, including pull requests and code review.
• Demonstrate experience applying AI to accelerate or replace team workflows, while managing project timelines, risks, stakeholder communication, and organizational change.
• Bring experience managing an IdP with Terraform, using 1Password Enterprise and Device Trust, or supporting Service Organization Control 2 (SOC 2), Sarbanes-Oxley (SOX), or ISO 27001 audits.
What you can expect:
• Operate and improve Okta, including tenant configuration, policies, lifecycle management, and complex identity issues.
• Lead IAM initiatives from concept through rollout, including role-based access control, access reviews, and onboarding and offboarding automation.
• Build safeguards that make identity and access changes safer to deploy and easier to audit.
• Design durable application integrations using SAML, OIDC, SCIM, and custom API work where needed.
• Simplify access requests and employee lifecycle processes so secure workflows are also efficient workflows.
• Partner with IT, Security, and Device Infrastructure teams to plan rollouts, manage risk, establish identity practices, and support audit and compliance work.
• Participate in the on-call rotation and provide clear guidance on identity and access questions across 1Password.
USA-based roles only: The annual base salary for this role is between $117,000 USD and $164,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $103,000 CAD and $144,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
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Canada - Remote
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УдалённоseniorRemote-Friendly (Travel Required) | San Francisco, CA
United States- Mossville, Illinois
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УдалённоRemote, Australia; Remote, Singapore; Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care
United States- Starkville, Mississippi
УдалённоseniorYou will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones; People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors
United Kingdom - Remote
leadPalo Alto, California, United States; San Francisco, California, United States; You'll work from our San Francisco or Palo Alto office, partner closely with matching teams in other time zones, and help set the standard for how the whole team plans, communicates and escalates; For applicants from the European Union, please review
ГибридleadSan Francisco; New York City
ГибридleadSan Francisco; New York City
ГибридGermany; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
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