Location: EMEA Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build fullstack features in Go, React, and Ember that power key customer workflows
Collaborate with others to turn ideas into shipped customer value
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Help evolve our systems to scale with more customers, messages, and use cases
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building and scaling backend services and product-facing features
Fluency in TypeScript, React (or similar), and a statically typed backend language like Go
A strong care for frontend polish, backend performance, and the overall customer experience
Proficiency with APIs, relational databases, and writing testable, performant code
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $250,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - Design a system end-to-end. We're looking for how you think, communicate tradeoffs, and drive through ambiguity.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Calls (2 x 60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Americas Remote
Hi, I’m Paul, VP of Engineering at
Customer.io
. We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build fullstack features in Go, React, and Ember that power key customer workflows
Collaborate with others to turn ideas into shipped customer value
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Help evolve our systems to scale with more customers, messages, and use cases
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
7+ years of experience building and scaling backend services and product-facing features
Fluency in TypeScript, React (or similar), and a statically typed backend language like Go
A strong care for frontend polish, backend performance, and the overall customer experience
Proficiency with APIs, relational databases, and writing testable, performant code
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $250,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - Design a system end-to-end. We're looking for how you think, communicate tradeoffs, and drive through ambiguity.
Take-Home Assignment - Complete a short, realistic task similar to what you’d work on here.
Assignment Review Calls (2 x 60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you’d iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For this role, based in New York City, the estimated hourly rate is $33.65 - $38.70 per hour with a 30k annual commission target, annualized to salary range of $100,000 - $115,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: South Africa; Mexico; Colombia; Argentina; Costa Rica; Honduras
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Locations: LATAM, South Africa
About the Company
Our client is an operator-led B2B outbound revenue partner helping post-seed to Series B SaaS companies build predictable pipeline. They deliver a managed outbound system that combines real-time buying signal detection, precision campaign building, high-converting messaging, and CRM-driven performance optimization. Built by experienced revenue leaders rather than traditional agency operators, the business is focused on pipeline predictability, conversion efficiency, and scalable growth. The company is currently in startup mode with strong traction, a growing client base, and a high-performance team environment.
Job Summary
We are hiring a remote Sales Development Representative for a fast-growing B2B SaaS-focused outbound revenue business. This is an excellent opportunity for someone who thrives in a startup environment, enjoys outbound prospecting, and wants to help build a high-growth revenue engine from the ground up.
The ideal candidate has experience in outbound sales, lead generation, and multichannel prospecting, with a strong understanding of how to book qualified meetings and contribute to pipeline growth. Agency experience is highly preferred, and familiarity with GTM engineering, automation, and modern outbound workflows is a major advantage.
Key Responsibilities
Execute outbound prospecting campaigns across email, LinkedIn, and other relevant channels
Identify and engage qualified prospects within target SaaS accounts
Personalize outreach using relevant buying signals and account research
Book qualified meetings for the sales team and support pipeline generation goals
Maintain accurate records of activity, contacts, and pipeline progression in CRM systems
Collaborate with leadership on messaging, targeting, and campaign optimization
Track performance metrics including reply rates, meetings booked, and show rates
Support sequence testing and outbound iteration to improve campaign performance
Work closely with internal stakeholders in a fast-paced, startup-style environment
Requirements
3+ years of experience as an SDR, BDR, or outbound sales professional
Native fluency in English
Strong track record in cold outreach, lead generation, and meeting booking
Familiarity with
HubSpot
and
Airtable
Strong written communication and prospecting skills
Comfortable working in a high-accountability, fast-growth environment
Ability to manage outbound volume while maintaining personalization and quality
Highly organized, proactive, and results-driven
Prior
agency experience
Experience supporting
SaaS, go-to-market, or revenue services businesses
Familiarity with
Clay
or broader
GTM
engineering workflows
Automation experience and strong interest in AI-enabled outbound systems
Understanding of sequence performance metrics, attribution, and outbound optimization
Grit, curiosity, and a builder mindset
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For this role, based in San Francisco the estimated hourly rate is $33.65 - $38.70 per hour with a 30k annual commission target, annualized to salary range of $100,000 - $115,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74. #LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: 14881 Quorum Drive Suite 850, Dallas, TX 75254
SUMMARY:
The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
Lyra Health is seeking a dedicated and experienced full-time psychiatrist to provide crucial psychiatric support to the following virtual high acuity care services:
Lyra’s Pediatric virtual Intensive Outpatient Program (vIOP) for young people ages 7 to 25
Lyra’s Dialectical Behavior Therapy program for adults and teens
Lyra Renew is our substance use disorder (SUD) program for adults
This is an excellent opportunity to join a dynamic and innovative team, delivering high-quality, evidence-based care to individuals in a virtual group setting. As a part-time High Acuity Care psychiatrist, you will collaborate closely with therapists and other members of the care team to provide comprehensive and integrated treatment.
Responsibilities
Provide psychiatric evaluations:
Conduct comprehensive psychiatric evaluations for child, teen, and/or adult individuals participating in Lyra’s high acuity care services to establish diagnoses and inform treatment planning.
Medication management:
Provide expert psychopharmacological management, including prescribing and monitoring medications, psychoeducation about medications, and collaborating with patients on medication-related decisions.
Collaborate on treatment planning:
Actively participate in multidisciplinary team meetings to contribute to the development and implementation of holistic treatment plans for high acuity participants.
Offer consultation to therapists:
Provide clinical consultation to high acuity therapists regarding complex cases, diagnostic considerations, and medication-related issues.
Conduct brief individual follow-up appointments:
Provide brief, focused follow-up appointments with high acuity participants, as needed, for medication management and to monitor treatment progress.
Maintain accurate documentation:
Ensure timely and accurate completion of all psychiatric documentation, including evaluation reports, medication charts, progress notes, and discharge summaries, in compliance with Lyra's policies and procedures.
Adhere to ethical and legal standards:
Maintain the highest ethical and professional standards of conduct and adhere to all applicable state and federal laws and regulations, including HIPAA.
Utilize technology effectively:
Demonstrate comfort and proficiency in using telehealth platforms and electronic health records (EHRs) for virtual care delivery and documentation.
Participate in quality improvement initiatives:
Contribute to the ongoing evaluation and improvement of the Lyra’s high acuity care programs.
Qualifications
Board certified MD or DO in psychiatry, ABPN
Current unrestricted license to practice medicine within the United States (priority given for IMLC licensure, IMLC issuing states, and states prioritized based on operational needs)
Willingness to obtain cross-licensing in additional states as needed to support program growth
Leadership experience with a strong background in teaching and collaborating with colleagues
Strong administrative and organizational skills
Eager to deliver collaborative mental health care and direct patient care
Experience managing risk and responding to clinical crises
Experience providing telehealth services in a virtual environment preferred but not required
Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
Available to work full-time, approximately 40 hours per week
Availability to work afternoon and evening weekday hours (11am-8pm Pacific Time) preferred
Potential opportunity to work Saturdays
Authorized to work in the United States
As a part-time (W-2) Psychiatrist - High Acuity Care, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits:
Competitive pay for your session work and administrative work
Access to Lyra for Lyrians, coaching and therapy services for you and your dependents
Time off with pay policies, including vacation and sick days
401k with up to 3% matching
Employee discount marketplace including access to pet insurance
Free live and recorded webinars with continuing education (CE) approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 5 state licenses
Opportunity for cross-licensure sponsorship and support, if eligible
A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in our care platform
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebrations…and more!
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
The anticipated base rate for this part-time position is $234,000. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience, and location.
At Lyra, base salary is only one aspect of an employee’s total compensation package, which may additionally include comprehensive healthcare coverage, retirement benefits, and time off with pay.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Who We Are:
The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure that powers recommendations, content discovery, user and content quantification, while directly impacting other teams such as Growth, Ads, Feeds, and Core Machine Learning teams.
What You’ll Do:
As a
Senior Staff
Software Engineer,
you will help define and lead the vision for Reddit’s large-scale GenAI Platform, shaping the strategy, architecture, and operating model that enable teams across the company to build, deploy, and scale generative AI products with confidence.
Contribute to the design, implementation, and maintenance of the LLM Gateway, focusing on features like unified API endpoints for internal/externally hosted LLM, rate/token limit management, and intelligent failover mechanisms to boost uptime and reliability.
Lead and execute the vision, strategy, and roadmap for Reddit’s large-scale GenAI Platform.
Define the platform architecture and operating model that enable teams to build, deploy, and scale GenAI products reliably.
Drive the strategy for a unified LAG Gateway supporting internally and externally hosted LLMs through consistent APIs and abstractions.
Set the direction for core platform capabilities such as rate and token limit management, intelligent failover, and production resilience.
Shape Reddit’s approach to an enterprise-grade RAG system
Establish the strategic direction for agentic AI workflows and tool-use patterns across the platform.
Own the end-to-end platform strategy from concept through production adoption and long-term evolution.
Drive MLOps and LLMOps standards across CI/CD, testing, versioning, evaluation, and lifecycle management.
Define best practices for observability, monitoring, governance, and operational excellence across GenAI systems.
Partner across engineering, product, and leadership to align platform investments with company priorities and user needs.
Champion platform thinking with a strong focus on scalability, reliability, performance, and developer experience.
Influence technical direction across teams by turning emerging AI capabilities into a scalable platform strategy.
Who You Might Be:
10+ years of experience in ML Engineering, AI Platform Engineering, or Cloud AI Deployment roles.
Have a track record of leading technical strategy and delivering AI platforms in cloud-based production environments at scale.
Demonstrate strong execution by turning strategy into action, driving complex initiatives end to end, and consistently delivering high-quality platform outcomes.
Bring deep experience operating Kubernetes and other orchestration systems in large-scale production environments.
Deep experience with cloud-based technologies for supporting an ML platform, including tools like AWS, Google Cloud Storage, infrastructure-as-code (Terraform), and more
Proficiency with the common programming languages and frameworks of ML, such as Go, Python, etc.
Excellent communication skills with the ability to articulate technical AI concepts to non-technical stakeholders
Strong focus on scalability, reliability, performance, and developer experience. You are an undying advocate for platform users and have a deep intuition for the genAI product development lifecycle.
Strong knowledge of model serving, inference pipelines, monitoring, and observability for AI systems is a plus
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$292,500
—
$409,500 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Cape Town
About the role
As an Operations Support, you will be responsible for developing reports to optimize fraud detection and operational efficiency, maintaining and improving internal SOPs, tools and knowledge base, and monitoring payment systems and PSPs (Grafana, Slack) for real time alerts. This will be a night shift role hours from 23:00pm - 07:00am and hybrid located at our Cape Town office.
What you'll be doing
Handling day-to-day backend operations including query resolution, content management and escalations
Monitoring and managing Customer Service operations
Analyse Customer Service processes and help identify areas of performance or process improvements
Handling level 2/3 escalations providing support to our Customer Service team by analysing data and customer history
Escalations to the Product, Technology, Trading and Payment teams as required
To reconcile online payment transactions and monitor the success rate from downstream service providers
To check potential fraud activities to mitigate the risk in online transactions, and escalate issues promptly if needed
To execute daily & monthly payment review and provide reports if needed
Website content management including banners, comments filtering, promotion landing pages, website content
Handle customer queries via Social Media, Web Chat, E-mail and Calls
What you'll bring
Fluency in English
Strong Excel/Google Spreadsheet skills
Current or previous experience in the iGaming/Sports betting industry
1+ years of Level 2 Support or Payment/Tech specialist in gaming and an interest in sports is preferred
Detail-oriented
Analytics-driven
Should be able to work on flexible shifts, including possibly working on public holidays and weekends
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
We are committed to maintaining a fair, secure and authentic recruitment process. Applications submitted using false, misleading or fraudulent information, including impersonated or fake profiles, will not be considered. Where reasonably necessary to protect the integrity and security of our recruitment process, we may verify a candidate’s identity and/or the accuracy of information provided during the recruitment process. Any such checks will be carried out in a proportionate and appropriate manner and in accordance with applicable data protection and employment laws.
Location: California
Job Description
Business Development Manager - West
About us
We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.
We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.
Increasingly, end customers are willing to pay a premium for solutions featuring
“Infinitum Inside.”
Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.
In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together.
The role
As a Business Development Manager - West, you will focus on penetrating critical verticals such as data centers, healthcare, and high-tech manufacturing along the Western US regions. This role requires a strategic thinker who can build executive-level relationships and drive complex deals.
Responsibilities
Develop and execute strategic account plans targeting high-value verticals such as data centers, healthcare, and high-tech manufacturing, with a focus on hyper scalers, colocation providers, and design/build firms.
Identify and engage key decision-makers including data center owners, developers, facility engineers, and design consultants to create demand for Infinitum’s motor technology.
Influence mechanical and electrical design teams to specify Infinitum motors as the basis of design in new construction and infrastructure upgrade projects.
Build and maintain executive-level relationships to drive long-term partnerships, recurring revenue, and accelerate buying decisions.
Collaborate with ecosystem stakeholders such as engineering firms, OEM partners, and design consultants to create preference for Infinitum’s products.
Own the commercial relationship and account strategy from initial engagement through successful specification and procurement.
Partner with Application Engineers to ensure technical alignment and seamless integration of Infinitum motors into design documentation.
Represent Infinitum at industry events, technical working groups, and strategic meetings with customers and engineering firms to strengthen market presence.
Maintain accurate CRM records, pipeline forecasts, and reporting on specification progress and wins.
Monitor competitive landscape, market dynamics, and customer roadmaps to uncover timing opportunities for specification and procurement.
Must haves
Experience developing strategic relationships in key verticals (e.g., data centers, healthcare, or similar).
Proven ability to create and execute account-based strategies for large, complex customers.
Track record of closing multi-million-dollar, enterprise-level deals.
Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision-makers.
Must be able to travel up to 75% of the time for customer meetings.
Qualifications
7+ years of experience in technical sales, business development, or strategic accounts-preferably in HVAC, energy efficiency, or mission-critical industries.
Strong strategic thinking and consultative selling skills.
Proven ability to close large, complex deals.
Demonstrated success selling to key verticals and understanding their unique needs.
Strong understanding of HVAC systems, mechanical contracting, and facility operations.
Skilled at managing long sales cycles with multiple stakeholders and layers of approval.
Excellent communication, negotiation, and account development skills.
Comfortable working cross-functionally with engineering, marketing, and operations.
Benefits
At Infinitum, we have created a collaborative community where everyone feels a sense of belonging and works together to achieve shared goals. Our benefits include:
Comprehensive medical, prescription, dental, and vision coverage
Health Savings Account (HSA) with employer contributions
Healthcare FSA, Limited Purpose FSA, and Dependent Care FSA
Company-paid short-term and long-term disability coverage
Group Life and AD&D insurance
Voluntary Life and AD&D insurance
Employee Assistance Program
401(k) retirement plan (no employer match)
Stock options
Open paid time off (PTO)
12 paid company holidays
Potential relocation assistance for eligible positions
Flexible work arrangements, including hybrid opportunities based on role requirements
Company-paid lunch on Fridays
Community give-back opportunities
Infinitum embraces diversity and is proud to be an equal opportunity employer.
Agency representatives:
We appreciate your interest, but we’ve got this!
#LI-Remote
Location: Wisconsin
Job Description
Business Development Manager - Midwest
About us
We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.
We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.
Increasingly, end customers are willing to pay a premium for solutions featuring
“Infinitum Inside.”
Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.
In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together.
The role
As a Business Development Manager - Midwest, you will focus on penetrating critical verticals such as data centers, healthcare, and high-tech manufacturing along the Mid Western US regions. This role requires a strategic thinker who can build executive-level relationships and drive complex deals.
Responsibilities
Develop and execute strategic account plans targeting high-value verticals such as data centers, healthcare, and high-tech manufacturing, with a focus on hyper scalers, colocation providers, and design/build firms.
Identify and engage key decision-makers including data center owners, developers, facility engineers, and design consultants to create demand for Infinitum’s motor technology.
Influence mechanical and electrical design teams to specify Infinitum motors as the basis of design in new construction and infrastructure upgrade projects.
Build and maintain executive-level relationships to drive long-term partnerships, recurring revenue, and accelerate buying decisions.
Collaborate with ecosystem stakeholders such as engineering firms, OEM partners, and design consultants to create preference for Infinitum’s products.
Own the commercial relationship and account strategy from initial engagement through successful specification and procurement.
Partner with Application Engineers to ensure technical alignment and seamless integration of Infinitum motors into design documentation.
Represent Infinitum at industry events, technical working groups, and strategic meetings with customers and engineering firms to strengthen market presence.
Maintain accurate CRM records, pipeline forecasts, and reporting on specification progress and wins.
Monitor competitive landscape, market dynamics, and customer roadmaps to uncover timing opportunities for specification and procurement.
Must haves
Experience developing strategic relationships in key verticals (e.g., data centers, healthcare, or similar).
Proven ability to create and execute account-based strategies for large, complex customers.
Track record of closing multi-million-dollar, enterprise-level deals.
Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision-makers.
Must be able to travel up to 75% of the time for customer meetings.
Qualifications
7+ years of experience in technical sales, business development, or strategic accounts-preferably in HVAC, energy efficiency, or mission-critical industries.
Strong strategic thinking and consultative selling skills.
Proven ability to close large, complex deals.
Demonstrated success selling to key verticals and understanding their unique needs.
Strong understanding of HVAC systems, mechanical contracting, and facility operations.
Skilled at managing long sales cycles with multiple stakeholders and layers of approval.
Excellent communication, negotiation, and account development skills.
Comfortable working cross-functionally with engineering, marketing, and operations.
Benefits
At Infinitum, we have created a collaborative community where everyone feels a sense of belonging and works together to achieve shared goals. Our benefits include:
Comprehensive medical, prescription, dental, and vision coverage
Health Savings Account (HSA) with employer contributions
Healthcare FSA, Limited Purpose FSA, and Dependent Care FSA
Company-paid short-term and long-term disability coverage
Group Life and AD&D insurance
Voluntary Life and AD&D insurance
Employee Assistance Program
401(k) retirement plan (no employer match)
Stock options
Open paid time off (PTO)
12 paid company holidays
Potential relocation assistance for eligible positions
Flexible work arrangements, including hybrid opportunities based on role requirements
Company-paid lunch on Fridays
Community give-back opportunities
Infinitum embraces diversity and is proud to be an equal opportunity employer.
Agency representatives:
We appreciate your interest, but we’ve got this!
#LI-Remote
Location: Georgia
Job Description
Business Development Manager - East
About us
We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.
We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.
Increasingly, end customers are willing to pay a premium for solutions featuring
“Infinitum Inside.”
Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.
In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together.
The role
As a Business Development Manager - East, you will focus on penetrating critical verticals such as data centers, healthcare, and high-tech manufacturing along the Eastern US regions. This role requires a strategic thinker who can build executive-level relationships and drive complex deals.
Responsibilities
Develop and execute strategic account plans targeting high-value verticals such as data centers, healthcare, and high-tech manufacturing, with a focus on hyper scalers, colocation providers, and design/build firms.
Identify and engage key decision-makers including data center owners, developers, facility engineers, and design consultants to create demand for Infinitum’s motor technology.
Influence mechanical and electrical design teams to specify Infinitum motors as the basis of design in new construction and infrastructure upgrade projects.
Build and maintain executive-level relationships to drive long-term partnerships, recurring revenue, and accelerate buying decisions.
Collaborate with ecosystem stakeholders such as engineering firms, OEM partners, and design consultants to create preference for Infinitum’s products.
Own the commercial relationship and account strategy from initial engagement through successful specification and procurement.
Partner with Application Engineers to ensure technical alignment and seamless integration of Infinitum motors into design documentation.
Represent Infinitum at industry events, technical working groups, and strategic meetings with customers and engineering firms to strengthen market presence.
Maintain accurate CRM records, pipeline forecasts, and reporting on specification progress and wins.
Monitor competitive landscape, market dynamics, and customer roadmaps to uncover timing opportunities for specification and procurement.
Must haves
Experience developing strategic relationships in key verticals (e.g., data centers, healthcare, or similar).
Proven ability to create and execute account-based strategies for large, complex customers.
Track record of closing multi-million-dollar, enterprise-level deals.
Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision-makers.
Must be able to travel up to 75% of the time for customer meetings.
Qualifications
7+ years of experience in technical sales, business development, or strategic accounts-preferably in HVAC, energy efficiency, or mission-critical industries.
Strong strategic thinking and consultative selling skills.
Proven ability to close large, complex deals.
Demonstrated success selling to key verticals and understanding their unique needs.
Strong understanding of HVAC systems, mechanical contracting, and facility operations.
Skilled at managing long sales cycles with multiple stakeholders and layers of approval.
Excellent communication, negotiation, and account development skills.
Comfortable working cross-functionally with engineering, marketing, and operations.
Benefits
At Infinitum, we have created a collaborative community where everyone feels a sense of belonging and works together to achieve shared goals. Our benefits include:
Comprehensive medical, prescription, dental, and vision coverage
Health Savings Account (HSA) with employer contributions
Healthcare FSA, Limited Purpose FSA, and Dependent Care FSA
Company-paid short-term and long-term disability coverage
Group Life and AD&D insurance
Voluntary Life and AD&D insurance
Employee Assistance Program
401(k) retirement plan (no employer match)
Stock options
Open paid time off (PTO)
12 paid company holidays
Potential relocation assistance for eligible positions
Flexible work arrangements, including hybrid opportunities based on role requirements
Company-paid lunch on Fridays
Community give-back opportunities
Infinitum embraces diversity and is proud to be an equal opportunity employer.
Agency representatives:
We appreciate your interest, but we’ve got this!
#LI-Remote
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United Kingdom; South Africa; United States; Canada; Colombia; Argentina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and digital marketing. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Senior Sales Development Representative (SDR) with 5+ years of outbound sales experience, ideally within the marketing, advertising, or MarTech space. This is a high-performance remote SDR role focused on generating qualified opportunities through strategic prospecting and outreach.
You will play a critical role in building the sales pipeline by engaging decision-makers such as CMOs, marketing directors, and founders, and booking high-quality meetings for the closing team.
Key Responsibilities
Execute multi-channel outbound campaigns (cold calls, emails, LinkedIn) targeting marketing leaders and business owners
Identify, qualify, and nurture leads within target industries (e.g., SaaS, eCommerce, professional services)
Book high-quality discovery calls and demos for Account Executives
Craft personalized messaging aligned with marketing pain points (lead generation, CAC, ROI, conversion rates)
Maintain accurate activity tracking and pipeline updates in CRM tools (e.g., HubSpot, Salesforce)
Collaborate with marketing and sales teams to refine ICPs and outreach strategies
Continuously optimize outreach performance through A/B testing and data insights
Consistently exceed KPIs such as meetings booked, pipeline value, and conversion rates
Requirements
5+ years of experience in Sales Development, Outbound Sales, or Lead Generation
Proven experience selling marketing services, advertising solutions, or MarTech products
Strong understanding of digital marketing concepts (SEO, PPC, paid social, funnels, analytics)
Demonstrated success in booking meetings with senior decision-makers (CMO, Head of Marketing, Founder)
Proficiency with CRM platforms (HubSpot, Salesforce) and outreach tools (Apollo, Outreach, Salesloft)
Excellent communication, persuasion, and objection-handling skills
Highly organized, self-driven, and results-oriented
Experience working remotely with global teams is a strong advantage
Benefits
🌎 Fully remote role with international marketing and technology companies.
🚀 Opportunity to work with innovative marketing agencies and MarTech platforms.
📈 Clear career progression toward Senior SDR, Account Executive, or Sales Manager roles.
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond.
This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
RESPONSIBILITIES
Credit Card Payment Processing
Implement and maintain scalable, fault-tolerant services handling
real-time authorization, batch clearing, and settlement
workflows.
Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services.
Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections.
Ensure
transaction idempotency
and correct state management across the full card payment lifecycle.
Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows.
Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements.
Alternative Payment Methods (APMs)
Build and maintain integrations with a broad range of APMs, including
digital wallets
(PayPal, Apple Pay, Google Pay),
bank transfers
(ACH, SEPA, instant bank pay),
buy now pay later (BNPL)
providers,
prepaid and voucher
methods, and
regional local payment methods
across key markets.
Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers.
Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances.
Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand.
Reconciliation & Financial Integrity
Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails.
Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions.
Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale.
Ensure all financial systems are audit-ready and compliant with internal financial controls.
Reporting, Monitoring & Alerting
Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics.
Implement
threshold-based alerting
for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods.
Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility.
Participate in on-call rotations and incident response for payment-critical systems.
Compliance & Security
Build systems compliant with
PCI DSS
, card network operating regulations, data encryption and tokenization standards, and regional mandates.
Contribute to secure handling of sensitive payment data across card and APM flows.
Support audit processes and financial compliance reviews as required.
Fraud & Dispute Management
Integrate with fraud detection and risk scoring systems across card and APM payment flows.
Implement chargeback and dispute workflow components, including evidence submission and representment support.
Build safeguards and monitoring for fraud pattern detection across payment methods.
Engineering Excellence
Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness.
Participate actively in code reviews, technical design discussions, and architecture decisions.
Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity.
Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture.
QUALIFICATIONS & SKILLS
5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks
at least 2+ years working on
payment processing systems
in production
Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks.
Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods).
Solid understanding of the
four-party (Visa/Mastercard) and three-party (Amex/Discover) models
, including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA.
Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability.
Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context.
Familiarity with
PCI DSS
and payment data security fundamentals.
Strong debugging and incident response skills in complex, high-volume financial systems.
NICE TO HAVE
Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform.
Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations.
Experience at high transaction volumes (10M+ monthly transactions).
Exposure to authorization rate optimization and intelligent payment routing.
Familiarity with the gaming, digital goods, or e-commerce payments landscape.
Experience with audit processes and financial compliance reviews.
WHAT SUCCESS LOOKS LIKE
In your first 6 months, you will have:
Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift.
Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage.
Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk.
Contributed to engineering practices that raise the quality bar for the broader payments team.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
seniorГеография найма не уточнена
ГибридNew York, New York
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