Location: Remote - India
Partner Operations Manager
Remote (India), with strong overlap with US business hours
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a:
Senior Partner Operations Manager.
About the Role
Backblaze sells through resellers, OEM/ISV and technology partners, and service providers. The systems behind that (Salesforce, the partner platform, deal registration, tiering, MDF) are only partly built. You will own them and build the rest and assist with setting up the enablement program.
You will be the person leadership trusts when they ask, "Is this pipeline number real?" You will also shape how the partner program runs day to day and how it should run next year. You report to the Head of Partner Operations and Enablement and work closely with the Head of Channel & Partnerships.
What You'll Own
Partner data and attribution
Be the source of truth for partner-related Salesforce data: accounts, opportunities, and sourced vs. influenced attribution.
Define the attribution rules, document them, and enforce them. Resolve conflicts before they reach a forecast call.
Establish and maintain partner data governance standards, including partner classification, account hierarchies, lifecycle stages, ownership assignments, and consistent reporting across Salesforce and the partner platform.
Build the dashboards partner leadership and the field use to run the business, not just view it.
Program mechanics, built to scale
Run deal registration end to end, including intake, validation, conflict resolution, and approval, with clear SLAs.
Manage partner application intake, qualification workflows, approvals, enrollment, agreements, and activation tracking across partner segments. Identify bottlenecks and improve time-to-onboard and time-to-first-revenue.
Help establish the partner enablement function. Stand up the foundations (onboarding paths, certification tracks, a central asset library, and enablement tracking in the partner platform) and measure adoption and time-to-first-deal so enablement ties to partner outcomes.
Run tiering, onboarding, certification, and MDF from request to reconciliation. Measure MDF return on investment and report what's working.
Replace manual steps with Salesforce flows and platform workflows wherever you can.
Commercial operations and partner support
Operationalize partner discount structures, SKUs, quoting, distribution transactions, incentives, and partner compensation or credit reconciliation.
Establish and manage partner operations support processes, including intake, escalation, issue tracking, resolution SLAs, and coordination with internal teams to resolve registration, billing, access, and program-related issues.
Partner platform and migration
Own day-to-day administration of the partner platform (Impartner or its successor): access, workflows, and Salesforce sync.
Be the operational lead on the platform migration, working with IT and RevOps on requirements, data mapping, testing, cutover, and reconciliation.
Insight and business reviews
Build the recurring reporting for internal reviews and partner QBRs, including scorecards, pipeline status, and program health.
Track program KPIs, call out trends, and bring recommendations to the Head of Partner Operations and Enablement. We expect a point of view, not just a report.
The Right Fit
Required
5-8 years in partner, sales, or revenue operations, supporting a channel or partner program.
Advanced Salesforce skills: reports, dashboards, flows, and data hygiene. Admin certification is not required.
Hands-on experience running deal registration, tiering, onboarding, or MDF.
Proven ability to fix root causes in data rather than patch symptoms.
Comfort working across several partner types and stakeholder groups at once.
Clear written English. You will write process docs, explain data decisions, and push back on bad inputs.
Strongly Preferred
Experience with a PRM platforms and with a platform migration or systems consolidation.
Experience working US hours from outside the US.
Background at a cloud infrastructure, storage, or technical B2B company.
This Role Is Not For You If
You want a mature, finished program to maintain. Here you shape the systems as you go.
You need one partner segment to specialize in. This role covers all of them by design.
You're not comfortable saying "this data is wrong" and then fixing it yourself.
Logistics
Remote (India). Must maintain strong overlap with US business hours.
Reports to: Head of Partner Operations and Enablement
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
Location: Ukraine
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: United Kingdom
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Serbia
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Romania
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Portugal
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Poland
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Netherlands
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Belgium
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Belarus
Who We Are
Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance.
We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software.
Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability.
Why This Role Exists
We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily.
This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform.
What You’ll Build
High-performance backend services and APIs powering enterprise-grade SaaS applications
Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem
Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users
CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure
Real-time data processing and event-driven architectures handling sensitive enterprise data at scale
Requirements
Read this section carefully. We are specific about what we need because we are serious about who we hire.
Non-Negotiable Technical Requirements
5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale.
Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it.
Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why.
Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments.
Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale.
Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines.
Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles.
Highly Preferred (These Will Set You Apart)
Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us.
Experience building or contributing to Salesforce ISV (AppExchange) products.
Vue.js front-end development experience, particularly with Vue 3 Composition API and state management.
Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR).
Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem.
The Kind of Person We’re Looking For
Skills get you in the door. Mindset determines whether you thrive here:
Missionary, Not Mercenary
You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it.
Builder, Not a Bystander
You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter.
Craftsperson Under Pressure
Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation.
Direct Communicator
You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality.
This Is a Long-Term Commitment
Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment.
This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce.
If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading.
Benefits
What We Offer
Competitive compensation commensurate with your experience and impact
Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one
A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock
The opportunity to work on enterprise-grade products used by some of the largest organizations in the world
Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce
A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy
Remote-first flexibility with a results-oriented work environment
Location: Mexico; Argentina; Colombia; Guatemala; Nicaragua; Paraguay
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We’re looking for a proactive, results-driven B2B Appointment Setter to support our client's sales growth by identifying potential business customers, initiating conversations with decision-makers, and booking qualified meetings for the sales team.
This is an excellent opportunity for someone with strong communication skills, a confident phone manner, and an interest in B2B sales and lead generation. You’ll play a key role in building the sales pipeline, engaging prospective clients, and creating opportunities for the business to grow.
The ideal candidate is comfortable with outbound prospecting, enjoys speaking with business professionals, and thrives in a target-driven environment.
Key Responsibilities
Outbound Prospecting: Contact prospective B2B customers through cold calling, email outreach, LinkedIn, and other relevant channels.
Lead Generation: Research and identify potential clients, target companies, and key decision-makers who fit the ideal customer profile.
Appointment Setting: Schedule qualified sales meetings, product demonstrations, and discovery calls for Account Executives or other members of the sales team.
Lead Qualification: Ask relevant questions to assess prospect needs, business fit, interest, and readiness to engage.
Pipeline Management: Track outreach activities, prospect interactions, follow-ups, and booked meetings in the CRM.
Follow-Up: Maintain consistent communication with prospects to nurture interest and increase meeting attendance.
Sales Targets: Work toward daily and monthly KPIs, including calls made, emails sent, conversations started, qualified meetings booked, and meetings attended.
Collaboration: Work closely with the sales team to refine outreach strategies, share prospect feedback, and improve conversion rates.
Reporting: Maintain accurate records of prospecting activity and provide regular updates on performance and pipeline progress.
Requirements
Previous experience in B2B appointment setting, telemarketing, cold calling, lead generation, or sales development is preferred.
Strong verbal and written communication skills in English.
Confidence speaking with business owners, senior executives, and other decision-makers.
Familiarity with outbound sales techniques, prospecting, objection handling, and follow-up strategies.
Experience using CRM platforms such as HubSpot, Salesforce, or Pipedrive is an advantage.
Ability to research target accounts and identify relevant prospects.
Strong organisational skills and the ability to manage multiple prospects and follow-ups.
A target-driven mindset with the motivation to achieve and exceed performance goals.
Comfortable working independently in a remote environment while collaborating with an international team.
Reliable internet connection and a suitable home-working setup.
Preferred Qualifications:
Experience booking qualified meetings for B2B sales teams.
Familiarity with LinkedIn Sales Navigator, Apollo, ZoomInfo, or similar prospecting tools.
Experience working with SaaS companies, digital agencies, professional services firms, or other B2B organisations.
A track record of meeting or exceeding appointment-setting targets.
Benefits
🌎 Fully remote opportunity
📈 Career progression
🎯 Performance-driven environment
🌍 International exposure
💡 Skill development
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role
Clipboard is looking to revolutionize the staffing industry. The MTO (Market Takeover) team is at the forefront of this mission, running high-energy, in-person events across the country to boost sales and build Clipboard into a household name. A big part of that is showing up at industry conferences and trade shows across the country, in long-term care and increasingly in hospitals and home health.
We are seeking a highly organized, detail-obsessed Growth Event Coordinator to join the MTO team. In this role, you will own everything that has to happen for Clipboard to show up well at a conference – from registering and booking the booth, to getting the attendee list into reps' hands, to making sure every conversation gets captured in Salesforce afterward. You will be the central point of coordination between conference organizers, our sales team, Sales Ops and finance. This is a position perfect for someone who loves running a tight process, gets satisfaction from things going off without a hitch, and wants a front-row seat to how events turn into revenue.
What you'll do
- Own end-to-end logistics for our conference program, from registration and booth setup to travel, shipping and event materials.
- Serve as the central point of coordination between conference organizers, the sales team and internal partners.
- Make sure reps walk into every event prepared, with clear agendas, briefings and insight on who will be there.
- Partner with Sales Ops to manage attendee data and keep event activity accurately captured in our systems.
- Track event outcomes and costs, and turn learnings into a repeatable playbook that scales as the program grows.
What we're looking for
- Exceptional organizational skills and attention to detail – you juggle a dozen conferences at different stages and nothing slips.
- Excellent written and verbal communication skills – we write a LOT here at Clipboard, and this role is constantly coordinating with organizers, vendors and reps.
- Comfort with systems and data. Experience with Salesforce, spreadsheets or similar tools is a plus, and you're excited to use AI tools to automate the repetitive parts of the job.
- A proactive and collaborative team player who is eager to learn and take on new challenges.
- A passion for our mission to lift people up the socioeconomic ladder.
- Speed and bias for action. We move quickly, which means that flexibility and adaptability are key to succeeding here.
- Willingness and ownership – if there is something that needs to get done, you do it instead of waiting for someone else to do it.
- Prior experience in event operations, sales operations, project coordination or a related field is a plus, but not required.
You Might Be a Great Fit If You:
- Have 1-3+ years of professional experience in operations, event planning, sales ops or a similar coordination-heavy role. A history in the software and healthcare industries is a plus, but not required.
- Are the person friends and coworkers hand the trip planning to, and you actually enjoy it.
- Like building processes and SOPs, and get annoyed when the same thing is done three different ways.
- Are comfortable traveling occasionally to support conferences on the ground.
- Thrive in a fast-paced, goal-driven environment and adapt quickly when the playbook changes.
- Are naturally curious, a creative problem-solver, and see challenges as opportunities.
- Communicate clearly, follow through on commitments, and take full ownership of your work.
You'll Love This Role If You:
- Want to grow your career in operations, marketing or sales strategy, and are eager to see the direct impact of your work on pipeline and revenue.
- Are excited by autonomy – you'll own the operational side of our conference program and be trusted to make every event run smoothly.
What We Offer
- Comprehensive health, dental, and vision insurance.
- All travel, lodging, and meal expenses are covered for event-related travel.
- Remote-friendly structure.
- Smart teammates, real responsibility, and opportunities to grow fast into more senior roles in operations, marketing, sales or strategy.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for an experienced, hands-on Field Marketing Manager to own and execute our field marketing strategy. This role blends best-in-class tactical execution with strategic planning and operational rigor. You’ll lead the planning and delivery of first-party and third-party events, regional activations, and integrated campaigns designed to drive pipeline, lead generation, and revenue impact across the US market.
This is an individual contributor role for a self-starter who thrives in a fast-paced, evolving environment and partners closely with GTM. You’ll be expected to build programs and processes from the ground up, continuously iterate and improve how we operate, and roll up your sleeves to execute—from developing the strategy and playbooks to being on the ground making it happen.
WHAT YOU'LL DO
- Own the planning and execution of US field marketing programs, including first-party events (executive dinners, roundtables, happy hours, and experiential events) and third-party events (conferences, sponsorships, partner activations).
- Design and deliver field marketing initiatives that drive measurable pipeline and lead generation, aligned to regional targets, priority accounts, and GTM objectives.
- Partner closely with the US GTM team to develop territory-based and account-focused event strategies, including pre- and post-event engagement and follow-up.
- Manage end-to-end event delivery, including budgets, logistics, vendors, agencies, on-site execution, and post-event reporting.
- Lead the development of scalable field marketing playbooks, processes, and best practices to support growth and consistency globally.
- Own and manage relationships with external agencies, event partners, and third-party organizers, ensuring high-quality delivery and strong ROI.
- Track, analyze, and report on the performance of field marketing activities, using data and insights to continuously improve impact and efficiency.
WHAT YOU HAVE
- 4–7 years of experience in field marketing, event marketing, or demand generation within B2B SaaS or professional services.
- Proven ability to deliver high-impact field events and activations that drive measurable pipeline and lead generation.
- Strong experience partnering with Sales on territory-based or account-focused marketing initiatives.
- Excellent communication, organization, and stakeholder management skills, with a high bar for execution and detail.
- Familiarity with tools such as Salesforce, Marketo (or similar), and event platforms is highly desirable.
- Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.
COMPENSATION
$ 120,000 - $160,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote (United Kingdom)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an Integrated ABM Campaign Manager to develop and scale creative, targeted campaigns that engage priority accounts and drive pipeline across our Enterprise and Mid-Market segments.
You'll own the strategy and execution of 1:1 and 1:few ABM campaigns, bringing together paid advertising, personalized content, direct mail, gifting, and coordinated Sales outreach to reach the right people at the right accounts.
This is a hands-on role where you'll have the freedom to test new ideas, build integrated programs, and use data to understand what's working. You'll also partner closely with our wider ABM, Sales, and Partner Marketing team to connect campaigns with account priorities, strategic experiences, and partner-led opportunities.
Key Responsibilities
Own the strategy, planning, execution, and optimization of integrated ABM campaigns across Enterprise and Mid-Market audiences.
Develop campaign audiences, messaging, channel plans, budgets, and success metrics based on Sales priorities and account insights.
Manage targeted paid advertising, particularly LinkedIn, alongside personalized landing pages and other digital ABM experiences.
Own direct mail, gifting, and scalable prospect engagement programs, including gifting program workflows.
Partner with Sales and GTM Operations to identify target accounts, build contact lists, and activate campaigns.
Develop coordinated Sales outreach plays and sequences with the Sales Enablement Lead to support campaign engagement and follow-up.
Work with Product Marketing and Content to develop relevant messaging and creative for priority audiences.
Collaborate with our wider Enterprise ABM, Events, and Partner Marketing teams on account-specific activations, event invitations, and joint campaigns.
Proactively identify new campaign opportunities based on engagement signals, account intelligence, and business priorities.
Track performance, test new approaches, and optimize for account engagement, meetings, pipeline creation, and progression.
What We Are Looking For
5+ years of B2B marketing experience, with a background in building ABM campaigns for both net-new acquisition and customer expansion.
Experience independently developing and executing multi-channel campaigns from strategy through measurement.
Hands-on experience with LinkedIn advertising, audience segmentation, and marketing automation.
Hands-on experience with personalized landing page platforms like Userled or Mutiny.
Experience with direct mail, gifting, personalization, or other creative account engagement tactics and platforms like Reachdesk or Sendoso.
Strong understanding of how marketing campaigns support Sales engagement and pipeline generation.
Comfortable working with data, testing new ideas, and using performance insights to improve results.
Organized, creative, and comfortable managing multiple campaigns and stakeholders at once.
Nice to Have
Experience marketing to technical or Enterprise B2B audiences.
Familiarity with Salesforce, HubSpot, LinkedIn Campaign Manager, Clay, or Common Room.
Experience with partner or co-marketing campaigns.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
UK Pay Range
£93,220
—
£116,920 GBP
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an Integrated ABM Campaign Manager to develop and scale creative, targeted campaigns that engage priority accounts and drive pipeline across our Enterprise and Mid-Market segments.
You'll own the strategy and execution of 1:1 and 1:few ABM campaigns, bringing together paid advertising, personalized content, direct mail, gifting, and coordinated Sales outreach to reach the right people at the right accounts.
This is a hands-on role where you'll have the freedom to test new ideas, build integrated programs, and use data to understand what's working. You'll also partner closely with our wider ABM, Sales, and Partner Marketing team to connect campaigns with account priorities, strategic experiences, and partner-led opportunities.
Key Responsibilities
Own the strategy, planning, execution, and optimization of integrated ABM campaigns across Enterprise and Mid-Market audiences.
Develop campaign audiences, messaging, channel plans, budgets, and success metrics based on Sales priorities and account insights.
Manage targeted paid advertising, particularly LinkedIn, alongside personalized landing pages and other digital ABM experiences.
Own direct mail, gifting, and scalable prospect engagement programs, including gifting program workflows.
Partner with Sales and GTM Operations to identify target accounts, build contact lists, and activate campaigns.
Develop coordinated Sales outreach plays and sequences with the Sales Enablement Lead to support campaign engagement and follow-up.
Work with Product Marketing and Content to develop relevant messaging and creative for priority audiences.
Collaborate with our wider Enterprise ABM, Events, and Partner Marketing teams on account-specific activations, event invitations, and joint campaigns.
Proactively identify new campaign opportunities based on engagement signals, account intelligence, and business priorities.
Track performance, test new approaches, and optimize for account engagement, meetings, pipeline creation, and progression.
What We Are Looking For
5+ years of B2B marketing experience, with a background in building ABM campaigns for both net-new acquisition and customer expansion.
Experience independently developing and executing multi-channel campaigns from strategy through measurement.
Hands-on experience with LinkedIn advertising, audience segmentation, and marketing automation.
Hands-on experience with personalized landing page platforms like Userled or Mutiny.
Experience with direct mail, gifting, personalization, or other creative account engagement tactics and platforms like Reachdesk or Sendoso.
Strong understanding of how marketing campaigns support Sales engagement and pipeline generation.
Comfortable working with data, testing new ideas, and using performance insights to improve results.
Organized, creative, and comfortable managing multiple campaigns and stakeholders at once.
Nice to Have
Experience marketing to technical or Enterprise B2B audiences.
Familiarity with Salesforce, HubSpot, LinkedIn Campaign Manager, Clay, or Common Room.
Experience with partner or co-marketing campaigns.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$118,000
—
$148,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an Integrated ABM Campaign Manager to develop and scale creative, targeted campaigns that engage priority accounts and drive pipeline across our Enterprise and Mid-Market segments.
You'll own the strategy and execution of 1:1 and 1:few ABM campaigns, bringing together paid advertising, personalized content, direct mail, gifting, and coordinated Sales outreach to reach the right people at the right accounts.
This is a hands-on role where you'll have the freedom to test new ideas, build integrated programs, and use data to understand what's working. You'll also partner closely with our wider ABM, Sales, and Partner Marketing team to connect campaigns with account priorities, strategic experiences, and partner-led opportunities.
Key Responsibilities
Own the strategy, planning, execution, and optimization of integrated ABM campaigns across Enterprise and Mid-Market audiences.
Develop campaign audiences, messaging, channel plans, budgets, and success metrics based on Sales priorities and account insights.
Manage targeted paid advertising, particularly LinkedIn, alongside personalized landing pages and other digital ABM experiences.
Own direct mail, gifting, and scalable prospect engagement programs, including gifting program workflows.
Partner with Sales and GTM Operations to identify target accounts, build contact lists, and activate campaigns.
Develop coordinated Sales outreach plays and sequences with the Sales Enablement Lead to support campaign engagement and follow-up.
Work with Product Marketing and Content to develop relevant messaging and creative for priority audiences.
Collaborate with our wider Enterprise ABM, Events, and Partner Marketing teams on account-specific activations, event invitations, and joint campaigns.
Proactively identify new campaign opportunities based on engagement signals, account intelligence, and business priorities.
Track performance, test new approaches, and optimize for account engagement, meetings, pipeline creation, and progression.
What We Are Looking For
5+ years of B2B marketing experience, with a background in building ABM campaigns for both net-new acquisition and customer expansion.
Experience independently developing and executing multi-channel campaigns from strategy through measurement.
Hands-on experience with LinkedIn advertising, audience segmentation, and marketing automation.
Hands-on experience with personalized landing page platforms like Userled or Mutiny.
Experience with direct mail, gifting, personalization, or other creative account engagement tactics and platforms like Reachdesk or Sendoso.
Strong understanding of how marketing campaigns support Sales engagement and pipeline generation.
Comfortable working with data, testing new ideas, and using performance insights to improve results.
Organized, creative, and comfortable managing multiple campaigns and stakeholders at once.
Nice to Have
Experience marketing to technical or Enterprise B2B audiences.
Familiarity with Salesforce, HubSpot, LinkedIn Campaign Manager, Clay, or Common Room.
Experience with partner or co-marketing campaigns.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$158,120
—
$198,320 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Summary
The
Customer Solutions Specialist
delivers timely, accurate, and professional support across customer inquiries, cases, orders, parts, warranty, returns, and related service needs. The role owns issues through resolution, maintains complete case documentation, and collaborates across teams to provide a consistent customer experience.
The specialist also develops and maintains accurate, customer-focused CSG processes, procedures, and FAQs that promote self-service, improve information accessibility, and reduce avoidable contacts. Approved AI tools may be used to support content development, standardization, and continuous improvement.
Key Responsibilities
Documentation, Accuracy, and Self-Service
Develop and maintain accurate, customer-focused CSG processes, procedures, standard work, knowledge articles, and FAQs.
Convert complex internal information into clear, consistent, and professional customer-facing content.
Validate documentation with process owners and subject matter experts before publication or distribution.
Organize content so customers and employees can quickly locate answers and complete common tasks through self-service.
Review content routinely for accuracy, usability, duplication, and opportunities to reduce repeat contacts.
Use approved AI tools to assist with drafting, editing, formatting, and content standardization while ensuring human review and final accuracy.
Customer Support and Case Ownership
Respond to customer and partner inquiries through assigned channels with professionalism, accuracy, and urgency.
Create, update, and manage cases from initial contact through resolution, including clear notes, actions, ownership, and next steps.
Research order, parts, warranty, return, shipment, account, and process-related questions using approved systems and resources.
Communicate realistic status updates and coordinate escalations when issues require cross-functional support.
Identify customer impact, remove barriers where possible, and confirm resolution before closing the case.
Operational Excellence and Collaboration
Follow established policies, procedures, service standards, and data handling requirements.
Partner with Sales, Operations, Parts, Warranty, Logistics, Technical Support, and other teams to resolve issues and improve processes.
Identify recurring contact drivers, documentation gaps, and process breakdowns; recommend practical corrective actions.
Participate in training, calibration, team meetings, and continuous improvement activities.
Support team service-level, quality, productivity, case-aging, and customer-experience objectives.
Required Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
Experience in customer service, customer solutions, call center, order management, technical support, or related environment.
Strong written and verbal communication skills with the ability to explain information clearly to internal and external audiences.
Demonstrated attention to detail and the ability to maintain accurate records and documentation.
Ability to prioritize multiple cases, meet deadlines, and work effectively across functions.
Proficiency with Microsoft 365 applications and experience using CRM, case-management, knowledge-management, ERP, or similar business systems.
Ability to learn about products, policies, processes, and systems quickly.
Preferred Qualifications
Experience creating standard operating procedures, knowledge articles, FAQs, training materials, or customer-facing documentation.
Experience with Salesforce or a comparable CRM and case-management platform.
Experience supporting parts, warranty, orders, logistics, returns, distributors, contractors, or business-to-business customers.
Familiarity with approved generative AI tools for business writing, knowledge development, or process improvement.
#LI-DB2
Recruiting Range
$25
—
$25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.