Location: Home Based - Americas; Home based - EMEA
The role of a Telecommunications Field Engineer at Canonical
The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G, sovereign AI, and beyond.
Location:
Remote-based, Americas and EMEA
What your day will look like
Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale
Provide technical pre-sales consulting to Service Provider teams
Design and implement telco-grade open source multi-tenant private clouds and micro clouds
Investigate, report and/or fix software defects uncovered during customer deployments
Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
Architect and implement advanced, resilient Service Provider Cloud and Application solutions
Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases
Learn from customer engagements and drive meaningful product improvements
Shape our roadmap to accelerate our growth in the telco market
What we are looking for in you
A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least
one of the following domains
: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
Working knowledge of Linux, Networking, OpenStack and Kubernetes
Python software development experience for automation
Ability to lead complex projects from start to finish
A collaborative, customer-centric mindset with a strong focus on customer success
Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery
Additional skills that you might also bring
Second language such as Spanish, Portuguese or French
Track record of open source contributions
Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
As a pioneer remote-first tech company with a product that inspires people globally, we attract a huge number of applicants to our organisation. We have created a hiring process that is totally unique empowering our business based Hiring Leadership team to lead talent selection. Our Talent Science team ensures that our processes are effective and that the business is able to make the best decisions to select exceptional talent. This is an exceptional opportunity to join a team that is changing the way an organisation hires.
Our Talent Science team has a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background. We work closely with our key stakeholders to ensure that decisions are being made in the right way and that our hiring model supports the selection of world class talent, regardless of location, culture or background.
As a Talent Scientist, you will work closely with these Hiring Leads to drive initiatives, automation and best practice whilst offering an expert viewpoint on talent assessments. This is not a recruiter position; it's about the science of talent and performance, raising awareness and insights across the business so that they are able to select the best talent available from our global talent pool.
We have a number of mid-senior level openings in our team seeking the following:
Passion and drive to embed scientific approaches that deliver impact on how an organisation selects talent.
Strong behavioural interviewing techniques (competency based and psychometric assessments).
Excellent analytical problem solving ability to identify trends and patterns using SQL, statistical analysis or Python, BI tooling, etc.
An exceptional academic background including a Bachelors or Masters degree in a Psychology based subject.
A high level of personal organisation to work remotely and be effective.
Location: This is a remote position based in the EMEA region
What your day will look like
As a Talent Scientist you will:
Drive talent analytics to provide our business with real-time insight, partnering with the business to help them move through their hiring processes efficiently.
Conduct in-depth behavioural talent interviews providing considerable insights into motivations and behaviours.
Build key relationships with global stakeholders to ensure we deliver against our hiring agenda, closely monitoring hiring activities, driving results and ensuring that there is consistency in our operational processes.
Drive data driven insights, making sure our decision making process is robust and supportive to inform our decisions.
Consider our employer brand and how our interactions with a candidate impacts their experience.
Review and streamline hiring processes and tools to drive continuous improvement.
Work with external third parties and platforms to ensure we maximise our return on investment.
Bring a passion for diversity and inclusion, ensuring we remove unconscious bias from our hiring process and ensuring our sourcing strategy underpins this.
What we are looking for in you
An exceptional academic background from high school and university, with a Bachelors or Masters degree in a Psychology based subject.
Experience of hiring talent in the technology or consulting industry.
A highly data drive mindset with the ability to create measurable outcomes.
Passionate about how an organisation selects talent using scientific approaches with viewpoint on how to predict and measure hiring outcomes.
Strong analytical problem solving ability to identify trends and patterns using SQL, with Python and/or advanced statistical analysis preferable.
Exposure/appreciation of psychometric assessments, including interpretation.
Experience of conducting behavioural, competency based interviews with the ability to train stakeholders and advise on how to get the best out of an interview.
A high level of personal organisation and self drive to work remotely and be effective.
Willingness to travel to company events 2-4 times a year, for up to two weeks each.
Other skills you may bring
Experience in sourcing and headhunting with the ability to teach our senior leadership team how to hunt for industry leaders.
Experience in statistical significance testing and experience in Bayesian inference and/or predictive analytics and ML.
Exposure to the following tools: LinkedIn Talent Insights, Greenhouse, DISC profiling, Superset.
Psychometric validity and reliability metrics.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Shenzhen, China
Role Summary
Ubuntu is the most widely used Linux for innovation from cloud to connected device. Our growing team of IoT field engineers help customers deliver sophisticated IoT products and services across a wide range of industries - from autonomous vehicles to refrigeration solutions.
Field engineers carry a significant responsibility - helping customers understand the range of silicon and board options, helping them deliver their unique applications, and helping them ensure the security of critical infrastructure. Our team hires software engineers with experience in the full stack of Linux from firmware to GUI. We represent Canonical and its capabilities to some of the most important companies in the world. Our customers have tremendously varied goals - from mission critical and very expensive machines to tiny and low-cost things. We aim to bring the right insights at each stage of the process and to help these customers make effective choices. Most importantly, we aim to help them deliver devices that meet their business goals, on time.
Responsibilities include consulting, developing, demonstrating, and presenting some of the most advanced operating systems and application technologies available in the enterprise world. The role is a fast-paced, problem-solving environment and the questions require answers can be challenging yet very exciting. The right candidate must be resourceful, quick-thinking, and able to deliver on a wide variety of solutions across cloud, server, desktop and IoT technologies.
This role will support customers in China and the broader Asia-Pacific market.
Key Responsibilities and Accountabilities
Build strategic relationships with key technology partners and customers
Conduct yourself as a trusted technical advisor
Apply expertise in analysing a customer's business or technical challenges and correctly map the appropriate solution
Leverage deep knowledge of Ubuntu and related technologies to provide technical subject matter expertise to sales staff, partners, and customers for the development and implementation of complex IoT products and end-end solutions
Work in conjunction with Canonical’s IoT and Cloud sales, delivery and business development teams to grow existing customer accounts as well as winning new customers, including the interaction with other offices in APAC (Taipei, Tokyo and Beijing).
Develop and present technical sales collateral such as presentations, how-to guides, and technical competitive documents to project teams.
Propose and present custom technical solutions to Canonical’s clients and partners based upon Ubuntu technologies such as Ubuntu Core, Snaps and other Canonical technologies.
Understand and champion the technical knowledge and product skills required to meet customer requirements and close new business.
Assist in coordinating and preparing responses to RFx documents.
Based in Shenzhen, travel required; mix of domestic and international up to 30%.
Required Skills and Experience
A degree in engineering, preferably computer science or software engineering
2 years experience in enterprise or commercial software development with Linux
Excellent communication and presentation skills - both to customers and in support of technology and industry conferences.
Skills in supporting complex sales cycles what involve detailed technical requirements, multiple technical stakeholders and new innovative product designs.
Ability to interpret customer business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements.
Experience of deploying embedded and IoT solutions - from hardware, operating systems through applications and cloud services.
Understanding of security issues in the IoT industry.
Understanding of the Linux kernel: modules, BSPs, etc.
Familiarity with x86 and ARM SoC architectures and vendors.
Experience of working in verticals such as automotive, robotics, gateway, networking, industrial and digital signage.
5+ years of experience in technical roles with Linux, preferably Ubuntu
Open source & Linux
Familiarity with open source development tools and methodology.
A strong and demonstrated grasp of Linux technologies including advanced scripting, development and Linux software packaging experience.
Familiarity with the licenses and license compliance requirements for open source software.
Familiarity with boot loaders and hardware-related aspects of Linux development
Strong English and Chinese language communication skills, especially in online environments such as mailing lists and social collaboration tools
Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule.
Self-driven personality.
УдалённоHome based - EMEA
Зарплата не указана
УдалённоHome Based - Shenzhen, China
Зарплата не указана
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