Location: Tokyo
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう!
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. The Partner Account Manager represents Wrike in all activities associated with partner recruitment, partner business development, and partner support. The primary responsibility of the role is to help grow partner sales. This is accomplished through multiple activities, including developing strategies with partners for differentiation, market penetration, and revenue/margin growth as tools to achieve and surpass quota.
You will be responsible for strengthening relationships between partners and Wrike teams, including but not limited to Sales, Partner Marketing, Partner Success, and Partner Operations, with the ultimate goal of strengthening long-term relationships between Wrike and our partners.
In addition to driving partner motion, this hybrid role may directly manage a select portfolio of key enterprise accounts as a dedicated Account Manager, taking full ownership of direct customer revenue and expansion for accounts that act concurrently as customers and strategic partners. The range of partners includes certified Resellers, System Integrators, and Wrike Strategic Partners.
Your Impact:
Hybrid Key Account Ownership:
Function as the primary Account Manager and Partner Manager for designated dual-relationship enterprise accounts, balancing direct customer sales expansion (upsell/cross-sell) with strategic partner enablement and co-selling.
Competitive Selling:
Differentiate Wrike’s solution from competitor solutions when addressing defined, short-term/tactical projects or specific tactical needs.
Consultative Selling:
Understand customer and/or partner industry dynamics and quickly learn their specific strategies, priorities, and challenges. Start with the customer/partner point of view and fit the Wrike solution/advantage into that picture.
Orchestrating Resources:
Persistently lead, influence, and choreograph cross-functional and partner selling teams to ensure that customer expectations and agreements are met or exceeded.
Partner/SI Leverage:
Strengthen existing partner/SI relationships by crafting a productive cadence of interaction with them around current and future sales opportunities.
Partner/SI Management:
Develop a detailed business plan, including organizational charts and strategic and tactical goals. Develop and leverage strong sponsors/advocates to expand presence and relationships with key line-of-business decision-makers across the partner organization.
Pipeline Development and Management:
Proficiently leverage daily interactions with partners and customers to develop new relationships and listen for new opportunities. Manage and scale enterprise deal pipelines.
Product Knowledge:
Develop a detailed understanding of the positioning and business value of Wrike’s products and solutions. Apply an in-depth understanding of Wrike’s product, programs, sales methodology, and licensing to address sophisticated partner and customer issues.
Enablement & Growth:
Drive and lead continual training activities that articulate Wrike’s strategic direction, product and technology roadmaps, go-to-market planning, and demand creation. Independently develop a plan for overall channel partner sales growth.
Your Qualifications:
Fluent in Japanese and English.
Years of experience in sales or channel marketing within the High Tech industry, with experience in both direct enterprise sales and channel sales.
Bachelor’s degree or equivalent work experience.
Background working for alliance/channel partner organizations or managing complex, dual-model enterprise accounts.
Standout Qualities:
Deep understanding of how partners make money in a channel ecosystem alongside direct SaaS selling dynamics.
Experience working with top Japanese partners like Dentsu, SoftBank would be highly desirable.
Solid grasp and knowledge of Wrike’s product and value for customers.
Ability to navigate complex corporate structures where accounts operate simultaneously as buyers and co-sellers.
Strong financial savvy to hold strategic business discussions with C-level stakeholders across both customer and partner functions.
Highly adaptable to changes in business direction, products, and needs from both a customer and partner perspective.
Team Dynamics:
You will work with Wrike teams, including but not limited to Sales, Partner Marketing, Partner Success, and Partner Operations, as well as cross-functional and partner selling teams.
Our Work Style:
This hybrid role combines partner management with the direct management of a select portfolio of key enterprise accounts. It includes partner recruitment, partner business development, partner support, direct customer sales expansion, strategic partner enablement, co-selling, pipeline management, and continual training activities.
Benefits & Perks:
18 Company Holidays + Paid Vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health & Accident Coverage
Life & Long-Term Disability Insurance
Corporate Pension w/ Wrike Contribution
Commuter Allowance
Your recruitment buddy will be
Tripti Sachan
, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Tokyo; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: India
Senior Video Editor / Motion Graphics Designer
Department: Marketing
Employment Type: Full-Time
Location: India (Remote)
About HIKINEX
HIKINEX is a multi-channel integrated service provider helping companies scale faster, boost efficiency, and drive
greater profitability. We build dedicated remote teams in sales, recruitment, marketing, and operations so our
clients can work on their business instead of in it.
Role Summary
We are looking for a highly creative, detail-oriented, and fast-moving Senior Video Editor to lead the production of high-quality video content across our brands, products, and internal initiatives. This role goes beyond editing— you will help transform ideas into engaging visual stories that educate, inspire, and drive business growth, often working across multiple projects at once with tight deadlines. You will work closely with marketing, product, design, and leadership teams to create content for websites, product launches, training programs, social media, recruiting campaigns, and client marketing.
We're building an AI-first Marketing Department, so experience with modern AI-assisted creative workflows is highly valued.
Key Responsibilities — Video Production
• Edit high-quality promotional, educational, and product videos.
• Produce product demos and feature walkthroughs.
• Create customer success stories and case study videos.
• Develop engaging social media content.
• Produce internal and employer branding videos.
• Create internal training videos and onboarding content.
Motion Graphics & Animation
• Design and animate titles, transitions, icons, and infographics.
• Create animated product explainers.
• Develop branded intro and outro sequences.
• Produce logo animations and motion assets.
Creative Storytelling
• Transform scripts into compelling visual narratives.
• Recommend pacing, music, graphics, and visual effects to improve engagement.
• Ensure videos align with brand guidelines and communication goals.
AI-Assisted Video Production
Leverage AI tools to improve speed and quality throughout the production process.
Asset Management
• Organize video files and project assets.
• Maintain version control and follow company naming conventions.
• Ensure project files are easy for the team to locate and reuse.
Day-to-Day Responsibilities
• Edit assigned video projects efficiently and on schedule.
• Attend project briefings.
• Collaborate with designers and copywriters.
• Review feedback and implement revisions quickly.
• Export videos for multiple platforms.
• Upload final assets to the appropriate repositories.
• Update project progress in project tracking tools.
Required Skills
• Professional video editing with strong speed — able to turn around high-quality work quickly without sacrificing craft.
• Motion graphics and animation principles.
• Visual storytelling and pacing.
• Sound editing and color correction.
• Creative problem-solving.
• Strong time management and ability to juggle multiple projects at once.
• Strong communication and attention to detail.
Tools & Technologies
Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator, Adobe Audition, DaVinci Resolve (preferred), Figma (basic understanding), Canva AI Tools (Preferred)
Experience with one or more of:
ChatGPT, Claude, Adobe Firefly, Runway, Descript, ElevenLabs, Midjourney, Canva AI, Veo or similar AI video generation tools.
Experience Required
• 3+ years of professional video editing experience, with a demonstrated ability to work at speed and high
volume.
• Strong portfolio demonstrating a variety of work, including product videos, explainer videos, corporate videos, social media content, and motion graphics.
Portfolio Requirements
Please include examples of: product demonstrations, motion graphics, brand videos, social media campaigns,
training or educational content, and before-and-after editing examples (if available).
Applications without a portfolio will not be considered.
Who Will Thrive in This Role
You edit fast without cutting corners, and you're comfortable juggling several projects with competing deadlines.
You take a script or rough brief and run with it, bringing strong creative instincts and technical polish to every
deliverable. You're always looking for ways, including through AI tools, to work smarter and faster.
We Encourage You to Apply
If you don't meet every single requirement listed above, please don't let that stop you from applying. We'd still
like to hear from you if you're excited about this role and bring relevant experience. Skills and qualifications can
be built on the job; genuine interest and the right attitude matter just as much to us.
Location: Remote Spain, Spain
Workplace: remote
Welcome to OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
We believe the future of our products sits at the intersection of AI and design. Our ambition is to become an AI-native organization, where intelligent systems and human-centered design come together to create faster, smarter, and more meaningful customer experiences. We’re rethinking how products are built, how experiences are shaped, and how teams deliver impact.
A key part of this transformation is creating the right foundations and infrastructure to enable high-quality experiences at scale - where design systems, patterns, and workflows are structured, scalable, and AI-readable, unlocking new levels of speed, consistency, and innovation.
The role
We're looking for a Senior Product Designer to join our Product Design team. Reporting to the Product Design Manager, you will shape design strategy across product squads, own craft and quality standards, and mentor junior and mid-level designers. You'll work at the intersection of design, code, and AI systems—using tools like Lovable, Claude, and Cursor to prototype and iterate. Beyond shipping product experiences, you'll establish patterns, build systems thinking, and elevate the entire team's capabilities in AI-native design. The output we expect is not just working artifacts: it's strategic direction that raises design quality and team maturity across the organization.
What responsibilities will you get when working with us?
Lead design strategy across one or more product squads, translating business goals and user needs into coherent design direction that shapes product roadmaps and team priorities.
Use AI-native workflows to collapse the gap between strategy and production, prototyping and iterating directly in code rather than through static handoffs. Lead by example in adopting tools like Lovable, Claude, and Cursor for end-to-end design execution.
Establish and maintain high craft standards by defining foundational and reusable Agentic Experience patterns, designing scalable components for the design system (Nexus), and reviewing work to ensure quality and consistency.
Mentor and develop designers through critique, guidance, and structured feedback—helping them grow their craft, decision-making, and ability to work autonomously with AI-native tools.
Partner with Product and Engineering to align on experience strategy, success metrics, and technical feasibility—translating design insights into business outcomes and measurable impact.
Conduct user research and run experiments to validate design decisions. Define success metrics, gather feedback, and iterate fast—always balancing speed with quality and bias toward shipping.
Lead design reviews, brainstorming sessions, and strategic discussions with your design peers and cross-functional partners. Communicate design rationale clearly with data, influence decisions, and build alignment around priorities.
Identify gaps and opportunities for design improvement and innovation. Propose and champion new approaches to solving complex problems—whether through design systems improvements, new AI patterns, or cross-domain initiatives.
As a Senior Product Designer, you will need:
Proven experience in UX / Digital Product Design, with a strong portfolio that showcases shipped work, live prototypes, and measurable business impact—not just static screens. We won’t be interviewing if you don’t have a portfolio to share beforehand.
Demonstrated expertise in AI-native design: you actively use AI tools (Figma Make, Lovable, Cursor, Claude, etc.) as a core part of your design practice and can teach others how to leverage them effectively.
Experience building or contributing to design systems, including code components. You understand how design decisions impact engineering implementation and can collaborate deeply with engineering teams.
Proven track record mentoring and developing designers. You give and receive candid feedback, help others improve their craft, and create psychologically safe environments for growth and experimentation.
Strong product and business thinking: ability to frame problems strategically, connect design decisions to business outcomes, and define success metrics that demonstrate measurable impact.
Excellent English communication and influence skills: you articulate design rationale clearly with data, facilitate complex discussions, and drive alignment across cross-functional stakeholders and leadership.
Growth mindset and adaptability: you thrive in ambiguity and rapid change, prioritize learning and impact over mastery of any specific tool, and are excited about emerging technologies and evolving design practices.
What can we offer you:
Work with and impact all OLX websites around the world
Salary + annual bonus up to 15% of your annual gross salary
Train and conference budget and free access to Udemy courses
Permanent contract, health insurance and life insurance
MacBook Pro or Windows Dell along with necessary accessories to make your work comfortable
100% remote work (and the possibility to work from our office in Lisboa or Barcelona)
Hiring Process
First Stage
TA Screen
This is your first interview with our Talent Acquisition team. We’ll explore your background, skills, and
experience, as well as your approach to autonomy, ownership, and critical thinking. It’s also a chance to
discuss your aspirations and ensure alignment with our culture and values.
Second Stage
Portfolio Review
In this stage, you’ll meet with the Hiring Manager and a Designer from the team. We’ll explore your
process thinking and approach to design through a case study of your choice. This is also a great
opportunity to discuss how you collaborate with others and how your values align with our team culture.
Third Stage
AI Sandbox Challenge
This is a dynamic and interactive session where you’ll have the chance to demonstrate your thought
process in action. It’s designed to give us insight into how you approach challenges, integrate AI into your
workflows, and apply your skills in a practical setting.
We aim to make this process clear, collaborative, and reflective of the way we work as a team.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Korea
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a highly motivated, self-starter Account Executive in Korea who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
REQUIREMENTS
- 7-10 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms
- Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI.
- A proactive, agile operator who moves fast rather than waiting for leads to come in.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
- Fluency in English and Korean and a deep understanding of the regional and cultural nuances
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Singapore based, we are looking for an experienced
Senior Product Manager – AI Risk Strategy
to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making.
At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems.
What You’ll Be Doing
Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines.
Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems.
Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities.
Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction.
Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms.
Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness.
Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes.
Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation.
Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs.
Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems.
What We Look For In You
Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline.
5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields.
Strong experience designing transaction risk strategies, fraud detection systems or review platforms.
Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies.
Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus.
Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines.
Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains.
Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems.
Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration.
Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes.
Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions.
Excellent problem-solving skills with a high level of ownership and execution.
Fluent in both English and Mandarin to support cross-functional collaboration in a global environment.
Nice to Haves
Experience in cryptocurrency, fintech, payments, banking or internet risk control.
Experience building AI-native products or AI-powered operational systems.
Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks.
Experience with A/B testing, strategy experimentation and online/offline model evaluation.
Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk.
Experience working with AI coding assistants or automation tools to improve product development efficiency.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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#LI-WWW
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Location: India
Job Overview
As an Azure AD B2C Software Engineer, you will play a major role in the development and maintenance of our consumer-facing Azure products. Your primary responsibility will be ensuring the seamless functioning and user experience of our Azure B2C applications. This role requires a deep technical understanding of Azure services, cloud-based software development, and user experience optimization and have the mindset of work independently to lead a business-critical initiative to transform, rationalize, and migrate critical business applications to Azure B2C. The team will lead the effort for this leading organization's cloud strategy roadmap, and the Developer is responsible for coordinating with internal business and IT stakeholders to contribute to the implementation of designs in adherence with the organization's strategy.
Responsibilities:
Software Development & Maintenance:
Develop, implement, and maintain consumer-facing Azure B2C applications, ensuring high performance, responsiveness, and reliability.
Collaborate with cross-functional teams to define, design, and ship new features.
Azure Cloud Integration:
Integrate Azure services effectively into the software architecture, optimizing scalability, security, and efficiency.
Ensure seamless data synchronization between Azure services and the consumer applications.
User Experience Enhancement:
Continuously improve user experience by identifying areas for optimization and implementing solutions.
Conduct user testing and gather feedback for iterative product enhancements.
Security & Compliance:
Implement security measures, access controls, and encryption to safeguard user data and privacy.
Ensure that all Azure B2C applications adhere to organizational security standards and compliance requirements.
Documentation:
Document system configurations, development processes, and changes for reference and future optimization.
Maintain records of software performance, issues, and resolutions.
Consultation & Collaboration:
Provide technical consultation to internal teams, ensuring alignment with Azure best practices.
Collaborate effectively with UX/UI designers, backend developers, and stakeholders to achieve cohesive product functionality.
Custom Policies for Sign In, Sign Up, Reset Password, Profile Edit.
Experience in Enterprise scope implementations.
Ability to work with existing Custom Policies and make changes instead of starting brand new.
User Journey and Sub Journeys
Requirements:
Education:
Bachelor’s degree in computer science, Software Engineering, or related field. Azure Developer Associate or Azure Solutions Architect Expert certifications are highly desirable.
Experience:
Minimum of 5-8 years of experience in cloud-based software engineering, specifically focusing on Azure B2C.
Technical Skills:
Proficiency in Microsoft Azure services, cloud-based software architecture, and API integration.
Strong programming skills in languages such as C#, .NET, or JavaScript.
Familiarity with front-end technologies (e.g., React, Angular) and back-end frameworks.
Experience with Azure DevOps, continuous integration, and deployment practices.
Soft Skills:
Exceptional problem-solving abilities and analytical thinking.
Excellent communication skills, both written and verbal.
Ability to collaborate in a team-oriented environment.
Demonstrated capability to handle multiple tasks and meet deadlines under pressure.
Other:
Eagerness to stay updated with the latest developments in Azure technologies and software engineering best practices.
Note:
The specific responsibilities and tasks may evolve based on the organizational needs and the evolution of the role within the department.
Location: Serbia
Job Title:
AI/ML Engineer
Department:
IT Services /IT Infrastructure
Reports To:
IT Project Manager
Job Overview:
The AI/ML Engineer plays a critical role in designing, developing, and deploying machine learning models and AI-driven solutions to support strategic business initiatives. The role involves collaborating with cross-functional teams, including software engineering, data analytics, product development, and business stakeholders, to drive intelligent automation, data-driven decision-making, and advanced analytics capabilities.
The ideal candidate will have 3 to 5 years of experience in AI/ML model development, with a strong foundation in machine learning algorithms, data preprocessing, and deployment pipelines. Experience with Python, TensorFlow/PyTorch, and cloud-based ML services is essential.
Responsibilities:
1. Model Development and Optimization
Design, build, and deploy ML models for classification, regression, NLP, computer vision, or time-series forecasting.
Select appropriate algorithms and techniques based on business needs and data characteristics.
Continuously monitor and improve model performance using metrics and feedback loops.
2. Data Preparation and Feature Engineering
Clean, preprocess, and transform structured and unstructured datasets for training and inference.
Engineer and select relevant features to improve model accuracy and generalizability.
Collaborate with data engineers to ensure data quality and accessibility.
3. Model Deployment and MLOps
Package and deploy models using tools like Docker, Flask/FastAPI, and Kubernetes.
Implement CI/CD pipelines for ML using platforms like MLflow, Airflow, or Kubeflow.
Monitor deployed models for drift, latency, and performance in production environments.
4. AI Solutions and Use Case Implementation
Work with business stakeholders to translate real-world problems into AI/ML use cases.
Prototype and test AI-driven solutions (e.g., recommendation engines, chatbots, fraud detection).
Contribute to proof-of-concept projects and assist in scaling successful models to production.
5. Research and Innovation
Stay updated with the latest research, frameworks, and tools in machine learning and AI.
Experiment with cutting-edge models (e.g., LLMs, transformers, generative AI) and assess their viability.
Promote innovation by recommending and implementing modern AI strategies.
6. Cross-functional Collaboration
Collaborate with software developers, DevOps, data analysts, and domain experts for end-to-end solution delivery.
Translate technical insights into business value through clear documentation and presentations.
7. Documentation and Best Practices
Maintain comprehensive documentation for models, experiments, and pipelines.
Ensure reproducibility, scalability, and compliance with data governance policies.
Requirements:
Experience:
3–5 years of hands-on experience in machine learning model development and deployment.
Proven track record of solving real-world problems using supervised, unsupervised, or deep learning methods.
Technical Skills:
Strong knowledge of:
Python and ML libraries (scikit-learn, pandas, NumPy, TensorFlow/PyTorch)
Model evaluation, hyperparameter tuning, and pipeline automation
REST APIs for model serving and integration
Familiarity with:
MLOps tools (MLflow, Airflow, DVC, Docker, Kubernetes)
Cloud ML services (AWS SageMaker, Azure ML, GCP AI Platform)
NLP or computer vision frameworks (e.g., Hugging Face, OpenCV)
Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication skills, both verbal and written.
Ability to work independently and within cross-functional teams.
Curiosity, adaptability, and willingness to learn continuously.
Location: Romania
Job Title:
AI/ML Engineer
Department:
IT Services
Reports To:
IT Project Manager
Job Overview:
The AI/ML Engineer plays a critical role in designing, developing, and deploying machine learning models and AI-driven solutions to support strategic business initiatives. The role involves collaborating with cross-functional teams, including software engineering, data analytics, product development, and business stakeholders, to drive intelligent automation, data-driven decision-making, and advanced analytics capabilities.
The ideal candidate will have 3 to 5 years of experience in AI/ML model development, with a strong foundation in machine learning algorithms, data preprocessing, and deployment pipelines. Experience with Python, TensorFlow/PyTorch, and cloud-based ML services is essential.
Responsibilities:
1. Model Development and Optimization
Design, build, and deploy ML models for classification, regression, NLP, computer vision, or time-series forecasting.
Select appropriate algorithms and techniques based on business needs and data characteristics.
Continuously monitor and improve model performance using metrics and feedback loops.
2. Data Preparation and Feature Engineering
Clean, preprocess, and transform structured and unstructured datasets for training and inference.
Engineer and select relevant features to improve model accuracy and generalizability.
Collaborate with data engineers to ensure data quality and accessibility.
3. Model Deployment and MLOps
Package and deploy models using tools like Docker, Flask/FastAPI, and Kubernetes.
Implement CI/CD pipelines for ML using platforms like MLflow, Airflow, or Kubeflow.
Monitor deployed models for drift, latency, and performance in production environments.
4. AI Solutions and Use Case Implementation
Work with business stakeholders to translate real-world problems into AI/ML use cases.
Prototype and test AI-driven solutions (e.g., recommendation engines, chatbots, fraud detection).
Contribute to proof-of-concept projects and assist in scaling successful models to production.
5. Research and Innovation
Stay updated with the latest research, frameworks, and tools in machine learning and AI.
Experiment with cutting-edge models (e.g., LLMs, transformers, generative AI) and assess their viability.
Promote innovation by recommending and implementing modern AI strategies.
6. Cross-functional Collaboration
Collaborate with software developers, DevOps, data analysts, and domain experts for end-to-end solution delivery.
Translate technical insights into business value through clear documentation and presentations.
7. Documentation and Best Practices
Maintain comprehensive documentation for models, experiments, and pipelines.
Ensure reproducibility, scalability, and compliance with data governance policies.
Requirements:
Experience:
3–5 years of hands-on experience in machine learning model development and deployment.
Proven track record of solving real-world problems using supervised, unsupervised, or deep learning methods.
Technical Skills:
Strong knowledge of:
Python and ML libraries (scikit-learn, pandas, NumPy, TensorFlow/PyTorch)
Model evaluation, hyperparameter tuning, and pipeline automation
REST APIs for model serving and integration
Familiarity with:
MLOps tools (MLflow, Airflow, DVC, Docker, Kubernetes)
Cloud ML services (AWS SageMaker, Azure ML, GCP AI Platform)
NLP or computer vision frameworks (e.g., Hugging Face, OpenCV)
Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication skills, both verbal and written.
Ability to work independently and within cross-functional teams.
Curiosity, adaptability, and willingness to learn continuously.
Location: India
Job Title:
AI/ML Engineer
Department:
IT Services
Reports To:
IT Project Manager
Job Overview:
The AI/ML Engineer plays a critical role in designing, developing, and deploying machine learning models and AI-driven solutions to support strategic business initiatives. The role involves collaborating with cross-functional teams, including software engineering, data analytics, product development, and business stakeholders, to drive intelligent automation, data-driven decision-making, and advanced analytics capabilities.
The ideal candidate will have 3 to 5 years of experience in AI/ML model development, with a strong foundation in machine learning algorithms, data preprocessing, and deployment pipelines. Experience with Python, TensorFlow/PyTorch, and cloud-based ML services is essential.
Responsibilities:
1. Model Development and Optimization
Design, build, and deploy ML models for classification, regression, NLP, computer vision, or time-series forecasting.
Select appropriate algorithms and techniques based on business needs and data characteristics.
Continuously monitor and improve model performance using metrics and feedback loops.
2. Data Preparation and Feature Engineering
Clean, preprocess, and transform structured and unstructured datasets for training and inference.
Engineer and select relevant features to improve model accuracy and generalizability.
Collaborate with data engineers to ensure data quality and accessibility.
3. Model Deployment and MLOps
Package and deploy models using tools like Docker, Flask/FastAPI, and Kubernetes.
Implement CI/CD pipelines for ML using platforms like MLflow, Airflow, or Kubeflow.
Monitor deployed models for drift, latency, and performance in production environments.
4. AI Solutions and Use Case Implementation
Work with business stakeholders to translate real-world problems into AI/ML use cases.
Prototype and test AI-driven solutions (e.g., recommendation engines, chatbots, fraud detection).
Contribute to proof-of-concept projects and assist in scaling successful models to production.
5. Research and Innovation
Stay updated with the latest research, frameworks, and tools in machine learning and AI.
Experiment with cutting-edge models (e.g., LLMs, transformers, generative AI) and assess their viability.
Promote innovation by recommending and implementing modern AI strategies.
6. Cross-functional Collaboration
Collaborate with software developers, DevOps, data analysts, and domain experts for end-to-end solution delivery.
Translate technical insights into business value through clear documentation and presentations.
7. Documentation and Best Practices
Maintain comprehensive documentation for models, experiments, and pipelines.
Ensure reproducibility, scalability, and compliance with data governance policies.
Requirements:
Experience:
3–5 years of hands-on experience in machine learning model development and deployment.
Proven track record of solving real-world problems using supervised, unsupervised, or deep learning methods.
Technical Skills:
Strong knowledge of:
Python and ML libraries (scikit-learn, pandas, NumPy, TensorFlow/PyTorch)
Model evaluation, hyperparameter tuning, and pipeline automation
REST APIs for model serving and integration
Familiarity with:
MLOps tools (MLflow, Airflow, DVC, Docker, Kubernetes)
Cloud ML services (AWS SageMaker, Azure ML, GCP AI Platform)
NLP or computer vision frameworks (e.g., Hugging Face, OpenCV)
Soft Skills:
Strong analytical and problem-solving abilities.
Excellent communication skills, both verbal and written.
Ability to work independently and within cross-functional teams.
Curiosity, adaptability, and willingness to learn continuously.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
Are you a CPA or experienced accounting professional looking to leverage your expertise in a dynamic new way?
At Xero, we believe your deep understanding of accounting practices isn't just valuable – it's the key to our success in helping businesses thrive. We're seeking talented individuals with backgrounds in accounting, who understand the workings of accounting practices who are ready to transition their careers from traditional roles to become strategic advisors and relationship builders in the exciting world of cloud accounting technology.
This isn't a typical "sales" role in the traditional sense. Instead, it's about empowering accounting firms, guiding them through digital transformation, and collaborating to shape the future of their practices. If you're driven by impact, eager to share your knowledge, and looking for a career where your accounting acumen opens doors to new opportunities, we want to hear from you.
Why Xero? Why now?
The accounting landscape is rapidly evolving, and Xero is at the forefront of this digital revolution. We're passionate about making business life better for small businesses and their advisors as well as rewarding you in the process. We understand that your journey as an accountant has equipped you with unique insights into:
- The daily operations and challenges of accounting practices.
- The importance of accurate data and efficient processes.
- The trusted relationships built with clients.
- The potential for technology to transform workflows and client services.
- We see these skills as foundational for a highly successful career with us. We're not looking for traditional sales experience; we're looking for your accounting expertise and your desire to make a difference.
What this unique career path offers you:
- Impactful Advisory: You'll be a true partner, consulting with accounting firms to help them embrace cutting-edge digital strategies with the Xero platform.
- Leverage Your Expertise: Apply your accounting knowledge and industry experience to solve real-world problems for accounting practices, guiding them towards greater efficiency and growth.
- Relationship-Driven Role: Build deep, lasting relationships with key decision-makers in accounting firms, becoming their trusted advisor on digital strategy.
- Autonomy & Growth: Work autonomously within your allocated territory, with significant scope for professional development and career progression within a rapidly growing global tech company.
- Meaningful Contribution: Be at the forefront of a movement that is modernising the accounting industry and truly making a difference for millions of businesses.
- Strong Earning Potential: We offer a highly competitive remuneration package, designed to reward your expertise, the value you bring, and your success in driving partner outcomes.
Who we're looking for:
- You're an Accounting Professional: Ideally CPA-qualified, or with significant experience in an accounting practice, and a strong understanding of its operations.
- You're a Natural Relationship Builder: You enjoy connecting with people and are skilled at building rapport and trust.
- You're Solutions-Oriented: You're a problem-solver who can identify needs and offer practical solutions.
- You're Curious about Tech: You have an interest in the emerging online accounting market and the potential of Fintech.
- You're Ready for a New Challenge: You're looking for a change that leverages your existing skills in a new, exciting environment.
Is this the career change you've been looking for? If you're an accountant ready to translate your financial acumen into a dynamic advisory role at the intersection of accounting and technology, we encourage you to apply.
Location: United Kingdom; Poland; Germany; Romania; Netherlands; Spain
Location:
Europe (100% Remote)
Contract Type:
Advisory / Project-Based
About Us
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Job Summary
We are seeking an
Agentforce AI Maestro
to join our elite European advisory roster under Xenon7's flexible Maestro Model. This strategic, fractional role combines enterprise Salesforce architecture with advanced LLM engineering to lead high-level technical discovery, design agentic workflows, and oversee production deployments for enterprise clients across Europe.
Rather than a standard full-time commitment, this role provides high-leverage advisory engagements and project-based execution, with the potential to evolve into a full-time principal position as engagements scale. This is a hands-on technical lead role, not a Salesforce admin position.
A. Agentforce Architecture & System Design
Solution Architecture:
Translate complex enterprise business processes into end-to-end agentic workflows (Intent $\rightarrow$ Agent $\rightarrow$ Context $\rightarrow$ Reasoning $\rightarrow$ Actions $\rightarrow$ Systems $\rightarrow$ Outcome).
Core Agent Engineering:
Design, configure, and build enterprise agents using Agent Builder, Agentforce Studio, Agent Script / DX, subagent routing, and instructions.
Deterministic Logic Integration:
Build robust back-end support using Salesforce Flow, Apex, SOQL, APIs, Named Credentials, and OAuth.
B. Agentic AI & LLM Engineering
Orchestration & Tooling:
Implement tool/function calling, structured outputs, multi-step agent workflows, and prompt/context engineering.
Architectural Trade-offs:
Evaluate and determine when to leverage LLM reasoning versus deterministic Apex/Flow logic to minimize latency and token costs while preventing hallucinations.
C. Enterprise Data & System Integration
Grounding & RAG:
Ground agent reasoning in structured/unstructured enterprise data utilizing Salesforce Data Cloud / Data 360, semantic search, and Knowledge libraries.
System Interoperability:
Architect REST API callouts, event-driven integrations, and MuleSoft platform pipelines, incorporating Model Context Protocol (MCP) standards.
D. Testing, Security & Strategic Advisory
Testing & Quality Assurance:
Drive automated testing and multi-turn conversation tracing using the Agentforce Testing Center.
Security & Guardrails:
Design least-privilege agent permissions, FLS/sharing rules, prompt injection protections, and human-in-the-loop escalation paths.
Client & Team Leadership:
Lead technical discovery with European enterprise stakeholders and guide cross-functional engineering teams.
Requirements
Experience:
5+ years of hands-on Salesforce engineering and architecture experience.
Agentforce Track Record:
At least 2 meaningful production or advanced pre-production Agentforce implementations.
Location:
Based in Europe with strong alignment with European enterprise hours.
Core Tech Stack:
Deep proficiency in Salesforce Agentforce (Studio/DX), Apex, Flow, Data Cloud, REST APIs, Git, and CI/CD pipelines.
AI Competency:
Clear understanding of LLM architectures, context window management, function calling, and evaluation frameworks.
Preferred Certifications & Qualifications
Salesforce Certified Agentforce Specialist or Salesforce Architect Certifications.
Hands-on experience with MuleSoft, Python, TypeScript, LangGraph/LangChain, or MCP.
Exposure to major AI platforms (OpenAI, Anthropic, Gemini, Azure AI, or AWS Bedrock)
Location: Dammam, Saudi Arabia
The Enterprise Computing & Cloud Architect is responsible for defining and governing the enterprise architecture for computing and infrastructure platforms across on-premises environments, private cloud, public cloud, and High-Performance Computing (HPC) and AI infrastructure.
Key Responsibilities
Own and maintain the enterprise architecture for computing platforms across on-premises, private cloud, public cloud, HPC, and AI environments.
Define enterprise target architectures, reference architectures, technology standards, principles, and design patterns for computing and cloud platforms.
Develop and maintain strategic technology roadmaps aligned with business objectives, enterprise architecture strategy, and emerging technology trends.
Provide architecture leadership and assurance for major programs, transformation initiatives, and complex technology solutions.
Evaluate and recommend infrastructure, cloud, computing, virtualization, containerization, HPC, and AI technologies based on enterprise requirements.
Establish architectural principles and standards covering scalability, availability, performance, security, resilience, interoperability, and cost optimization.
Ensure alignment between solution architectures and the enterprise architecture, technology standards, and strategic direction.
Lead architecture reviews and provide technical governance throughout the solution lifecycle.
Assess current-state environments and develop transition architectures and migration strategies toward the target state.
Define cloud adoption, hybrid cloud, workload placement, and infrastructure modernization strategies.
Collaborate with cybersecurity, data, applications, networking, operations, and other architecture domains to ensure integrated enterprise solutions.
Provide architectural guidance for high-performance and AI computing platforms, including compute capacity, acceleration technologies, scalability, and integration requirements.
Assess technology risks, technical debt, architectural dependencies, and opportunities for modernization.
Required Qualifications & Experience
Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related discipline.
Master’s degree in a relevant field is preferred.
10+ years of experience in technology, infrastructure, cloud, or enterprise architecture
, with significant experience in large-scale enterprise environments.
Demonstrated experience designing and governing complex computing and infrastructure platforms.
Strong experience across on-premises infrastructure and public/private cloud environments.
Experience with HPC and/or AI infrastructure architecture is highly desirable.
Strong understanding of cloud architecture, virtualization, containers, compute platforms, storage, networking, and infrastructure automation.
Experience developing enterprise architecture standards, reference architectures, technology roadmaps, and governance frameworks.
Proven experience providing architectural assurance for major programs and complex technology implementations.
Strong understanding of security, resilience, availability, scalability, performance, and infrastructure cost optimization principles.
Excellent stakeholder management, communication, analytical, and problem-solving skills.
Preferred Certifications
Relevant architecture, cloud, or technology certifications such as:
TOGAF or equivalent enterprise architecture certification.
AWS, Microsoft Azure, or Google Cloud architecture certifications.
Relevant VMware, Kubernetes, HPC, AI infrastructure, or other specialist technology certifications.
Key Competencies
Enterprise & Technology Architecture
Cloud & Hybrid Cloud Architecture
Computing & Infrastructure Architecture
HPC & AI Infrastructure
Architecture Governance & Assurance
Technology Strategy & Roadmapping
Solution Evaluation & Design
Technology Risk Management
Stakeholder & Vendor Management
Strategic Thinking and Innovation
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Staff Web Developer joins Harvey's Web team as the senior technical leader for the architecture, data foundations, and systems integration behind harvey.ai http://harvey.ai and every web-facing surface. The team's mission is to make Harvey's web presence evolve at the velocity of the product itself — reliable, observable, and fast enough that Marketing and GTM can ship without waiting on engineering.
This role owns the technical strategy for that platform: the Next.js and Sanity architecture, the integration layer connecting the website to Harvey's marketing, analytics, and GTM systems, and the automation and testing practices the team currently lacks. You will be the most senior engineer on a small, front-end-leaning team, setting standards and mentoring as much as building.
You partner directly with Harvey's product engineering, security, and infrastructure organizations to make sure the web platform meets the same bar as the rest of the company. It is a rare opportunity to build foundational systems from scratch at one of the fastest-growing AI companies, with unusually direct line of sight from your work to the company's growth.
WHAT YOU'LL DO
- Own the architecture of Harvey's web platform end to end — the Next.js/Vercel application, the Sanity content layer, and the services and APIs behind them — with a focus on reliability, performance, and scalability.
- Design and build the data foundations and integration patterns that connect the website to Harvey's marketing, analytics, CRM, and GTM systems, supporting both real-time and batch workloads.
- Establish automation, CI/CD, preview/deploy tooling, and robust automated testing where little exists today, reducing operational toil and increasing team velocity.
- Set observability standards — structured logging, tracing, Core Web Vitals and performance budgets, alerting — so the team can catch and resolve issues before Marketing does.
- Lead how the team applies AI and ML to web workflows, from content operations to personalization to internal tooling, and act as the bridge between product engineering and web engineering.
- Partner with Security and Infrastructure to harden the platform without slowing developer experience.
- Provide technical leadership and mentorship to a small, front-end-focused team through code review, design review, and architectural guidance.
WHAT YOU HAVE
- 8+ years of Web Development experience with deep back-end and systems expertise, and a track record of owning technical architecture at a staff level of scope and ambiguity.
- Strong command of the modern web stack — React/Next.js, TypeScript, and server-side rendering — paired with genuine back-end depth (Node, Python, or comparable) rather than front-end specialization alone.
- Experience architecting and operating headless CMS and content platforms (Sanity, Contentful, or similar) at scale, including schema design and publishing workflows.
- Proven experience building and operating reliable production systems: CI/CD, infrastructure-as-code, observability tooling, and performance optimization against real user metrics.
- Fluency with data infrastructure fundamentals — SQL/NoSQL databases, caching, queuing, API and webhook integration patterns — in service of marketing and GTM systems.
- Experience integrating AI/ML capabilities into production web experiences or content workflows.
- Demonstrated ability to mentor less experienced engineers, influence across functions, and operate autonomously in a small team where you are the deepest technical voice.
Nice to have: Vercel platform experience; marketing/GTM systems integration (HubSpot, Salesforce, Segment, analytics); SEO and web performance engineering; prior experience as the first or most senior engineer on a web platform team.
COMPENSATION
$220,000-260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JC2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Staff Web Engineer joins Harvey's Web team as the senior technical leader for the architecture, data foundations, and systems integration behind harvey.ai http://harvey.ai and every web-facing surface. The team's mission is to make Harvey's web presence evolve at the velocity of the product itself — reliable, observable, and fast enough that Marketing and GTM can ship without waiting on engineering.
This role owns the technical strategy for that platform: the Next.js and Sanity architecture, the integration layer connecting the website to Harvey's marketing, analytics, and GTM systems, and the automation and testing practices the team currently lacks. You will be the most senior engineer on a small, front-end-leaning team, setting standards and mentoring as much as building.
You partner directly with Harvey's product engineering, security, and infrastructure organizations to make sure the web platform meets the same bar as the rest of the company. It is a rare opportunity to build foundational systems from scratch at one of the fastest-growing AI companies, with unusually direct line of sight from your work to the company's growth.
WHAT YOU'LL DO
- Own the architecture of Harvey's web platform end to end — the Next.js/Vercel application, the Sanity content layer, and the services and APIs behind them — with a focus on reliability, performance, and scalability.
- Design and build the data foundations and integration patterns that connect the website to Harvey's marketing, analytics, CRM, and GTM systems, supporting both real-time and batch workloads.
- Establish automation, CI/CD, preview/deploy tooling, and robust automated testing where little exists today, reducing operational toil and increasing team velocity.
- Set observability standards — structured logging, tracing, Core Web Vitals and performance budgets, alerting — so the team can catch and resolve issues before Marketing does.
- Lead how the team applies AI and ML to web workflows, from content operations to personalization to internal tooling, and act as the bridge between product engineering and web engineering.
- Partner with Security and Infrastructure to harden the platform without slowing developer experience.
- Provide technical leadership and mentorship to a small, front-end-focused team through code review, design review, and architectural guidance.
WHAT YOU HAVE
- 8+ years of Web Engineering experience with deep back-end and systems expertise, and a track record of owning technical architecture at a staff level of scope and ambiguity.
- Strong command of the modern web stack — React/Next.js, TypeScript, and server-side rendering — paired with genuine back-end depth (Node, Python, or comparable) rather than front-end specialization alone.
- Experience architecting and operating headless CMS and content platforms (Sanity, Contentful, or similar) at scale, including schema design and publishing workflows.
- Proven experience building and operating reliable production systems: CI/CD, infrastructure-as-code, observability tooling, and performance optimization against real user metrics.
- Fluency with data infrastructure fundamentals — SQL/NoSQL databases, caching, queuing, API and webhook integration patterns — in service of marketing and GTM systems.
- Experience integrating AI/ML capabilities into production web experiences or content workflows.
- Demonstrated ability to mentor less experienced engineers, influence across functions, and operate autonomously in a small team where you are the deepest technical voice.
Nice to have: Vercel platform experience; marketing/GTM systems integration (HubSpot, Salesforce, Segment, analytics); SEO and web performance engineering; prior experience as the first or most senior engineer on a web platform team.
COMPENSATION
$220,000-260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JC2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you'll do
As a Principal Public Sector Architect you understand your customer’s scope and mission. You have a deep understanding of key drivers for the technology decisions in large government and education and how those drivers support their goals. You are familiar with key regulatory guidelines and constraints and the unique nature of those factors on technology modernization.
You can credibly engage across various technical domains. You have the capability to converse on risk management and have the ability to articulate the impact of risk to the organization in terms the government understands. You have an understanding of the factors and trends that are top of mind in government for CIOs, CISOs and other agency executives are thinking about to increase government services’ effectiveness, security and end user experience.
You will help our customers build digital transformation strategies using the Cloudflare technologies and platform.. You are aware of what comes next and you can position the value proposition of the Cloudflare platform in tangible benefits to the government mission, without necessarily referring to specific individual technologies.
Your aim is to understand our customers' journey, helping them identify, understand, and scope their needs as they replace or migrate from existing edge cloud and/or on-premises technologies. You will help them comprehend the value proposition of Cloudflare technology in relation to their transformation or other mandates, and you will guide them in building a roadmap towards their next-generation secure digital architecture using our platform.
In this role, you will work as a part of a highly visible structured team to build and maintain relationships with key stakeholders within our strategic customers. You will have a track record of public engagement and experience working internally to build the business case for solution development and enhancements. An equally important component of this role is the expectation that you scale your industry expertise and knowledge across the wider Pre-Sales organization.
What you will do:
Responsible for working with customers to define tailored visions, creating a path for innovation stretching multiple years out. Develop a roadmap with customer and internal Cloudflare stakeholders and together push the boundaries on how Cloudflare can help large government and education move forward. This includes identifying, understanding, scoping, and guiding the journey to replace or migrate from existing edge cloud and/or on-premises technologies.
Build and maintain the long term technical relationship of strategic accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the marketplace, and further establishing our footprint within the customer’s landscape.
Collaborate with specialists, architects, and subject matter experts across diverse functions. Apply extensive vertical knowledge and domain expertise to enhance the depth and effectiveness of engagement.
Available for consultation throughout a strategic engagement's lifecycle, from account planning and initial vision setting to guiding stakeholders through Solution Design.
Support for Business Value Assessment creation and delivery.
Contribute industry expertise to guide Cloudflare’s go-to-market and platform evolution.
Travel up to 40% during the quarter to support partner engagements, attend conferences, represent Cloudflare at industry events, and collaborate with your teammates.
Desirable skills, knowledge and experiences:
15+ years of prior Technical Sales, Engineering, and/or first-hand industry experience required.
Demonstrable experience in building trust and maintaining relationships with key customer stakeholders.
Strong understanding of both business strategy and technology at a deep level.
Aware of government and industry standards, frameworks and compliance requirements (i.e, HIPAA, PCI, SOX, FEDRAMP, GDPR, NIS2, etc.).
Experience in designing architecture, migration, and implementation of cloud, edge and on-premises technologies from industry incumbent legacy providers and solutions.
Compensation
Compensation may be adjusted depending on work location.
For Washington, DC based hires: Estimated annual salary of
$257
,000
- $31
4,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоseniorIndia
УдалённоseniorRemote Spain, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
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