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Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on. This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities: OWN THE LICENSING & BILLING STRATEGY & ROADMAP - Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market. - Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit. - Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks. LICENSING, ENTITLEMENTS & ACCOUNTS - Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features. - Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on. - Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps. METERING & BILLING PLATFORM - Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging. - Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform. - Build the mechanics for usage-based enterprise billing and reliable overage charging. CROSS-ORG ALIGNMENT - Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards. - Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on. - Establish clear success measures and keep the squad accountable for outcomes, not only delivery. REQUIREMENTS Must-haves - Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company. - Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live. - Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers. - Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly. - Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes. - Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction. - Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them. - Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering. Nice-to-haves - Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing. - Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume. - Migration experience: You've run a billing-provider migration. - Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it. - CRM integration: You've worked on Salesforce or CRM-to-billing integrations. - Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products. - Writing culture: You default to writing things down to create clarity and alignment. Why join us? At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments. You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship. Sound like a challenge you're excited to take on? Apply now, and help us build the commercial foundation of the future of reliable AI automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor - Belgium Market to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) - Belgium Market . We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential Fluency in both English and Dutch. Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have Previous experience in account management, sales, or customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: 16th November 2026. Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering teams across EMEA. You will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution. This role will take full responsibility for establishing and defining the regional strategy for Harvey's Legal Engineering function as we scale. Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey. WHAT YOU'LL DO - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers. - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale. - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business. - Act as a trusted advisor to law firm and legal department leaders and an influential partner to senior stakeholders across Harvey. - Drive organizational performance through effective planning, resource management, talent development, and operational excellence. - Help define the future of Legal Engineering. WHAT YOU HAVE - Qualified lawyer with 12+ years of post-qualification experience (PQE). - Experience practicing law at a top-tier law firm and/or in-house at a leading company, with significant client-facing experience. - Experience leading managers and manager-led organizations, not solely individual contributors. - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments. - Experience owning organizational systems, processes, and operating models. - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders. - Strong track record of managing upward and influencing senior leaders. - Experience representing an organization externally and building trusted relationships with executive-level stakeholders. - Deep understanding of law firms and enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape. - Exceptional communication, leadership, and organizational skills. PREFERRED QUALIFICATIONS - Experience leading teams outside of a traditional law firm hierarchy. - Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations. - Experience operating in a high-growth technology company. - Experience leading globally distributed teams. - Demonstrated ability to create structure and drive execution in rapidly evolving environments. - Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: CAN: Toronto (111 Richmond Street West) Workplace: Hybrid The role / impact As a Senior Events Manager, you will lead the strategy and end-to-end execution of Xero-led and sponsored events across Canada. You will craft memorable event experiences—including CA Roadshows and Xerocon—that deepen our community's connection to our platform and align with broader business goals. In this role, you will also act as a trusted advisor to key stakeholders and provide guidance and mentorship across the marketing team. Your work will directly support brand presence and growth in the region. By taking full ownership of event concepts, budgets, operational delivery, and post-event analytics, you will ensure our brand promise comes to life while continually raising the bar for event excellence. The team / how they connect You will join our North American Marketing Events team, working closely alongside local and global brand, sales, communications, legal, and finance partners. We operate collaboratively to deliver cohesive go-to-market initiatives and meaningful event experiences for our accounting partners and small business communities. Together, we combine strategic insight with operational precision to ensure every event delivers clear impact. Initially, you will focus on - Planning and executing flagship Canadian events, including CA Roadshows, Xerocon, and external industry sponsorships. - Managing event budgets, venue selection, vendor contract negotiations, and on-site delivery across all workstreams. - Leveraging event technology platforms and evaluating performance data to deliver strategic post-event recommendations and ROI insights. - Optimising operational processes and frameworks to build consistency, efficiency, and scale across all regional event activities. Where and how you can work This is a full-time contract (maternity cover) position based in Canada. We offer a flexible working environment that combines remote work with opportunities to connect with our North American team for collaborative moments and key events. Here are some of the things we are looking for - You bring comprehensive experience in end-to-end event management, marketing project delivery, and event technology platforms. - A strong ability to influence stakeholders, negotiate vendor contracts, and collaborate across cross-functional marketing and sales teams. - You possess excellent written and verbal communication skills with a meticulous eye for detail across every aspect of event delivery. - Proven skill in managing complex budgets, analysing event performance data, and translating key learnings into strategic recommendations. - A background in adapting smoothly to changing priorities while balancing high-level strategy with hands-on execution. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $65,000 – $110,000 Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Cyprus Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: France Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Valletta, Malta Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Spain Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Lithuania Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Germany Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Poland Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Riga, Latvia Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________ WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________ QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________ WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: New York, New York, United States Our Story At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀 What you will do: We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership. In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth. If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you. Key Responsibilities: Own a portfolio of think-cell’s most strategic accounts. Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value. Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases. Orchestrate executive business reviews, track adoption metrics and align on success plans. Monitor account health and proactively mitigate churn through deep engagement and value delivery. Identify opportunities to evangelize new features or product enhancements within high value accounts. Your profile: Bachelor’s, Master’s degree in Business or related relevant field. 3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies. Experience navigating large, complex customers and partnering with technical and executive stakeholders. Excellent relationship building skills and a proactive approach to customer engagement. Organized and highly accountable with a bias towards action. Strong ability to communicate value and navigate customer organizations with precision. Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus Hybrid: Willingness to work on-site in, minimum of 3 days/week - NYC office (opening soon). Executive presence, ability to influence, build rapport, and excellent communication skills. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity. Our Values At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. Ownership : We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. Customer First : We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. Unified Team : We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. Strive for Excellence : We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. Join Our Journey We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law. #SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid

Location: Jakarta, Indonesia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. As Client Partner for Pinterest, you will grow Aleph's business in Jakarta where you will serve as the primary strategic growth driver and trusted media advisor for major brands, enterprise advertisers, and media agencies in Indonesia. You will be responsible for building high-touch executive relationships, driving Pinterest advertising revenue, and positioning Pinterest Ads as an essential full-funnel channel from inspiration and consideration to conversion and shopping. This is a commercial, client-facing role requiring deep expertise in digital media, agency holding networks, performance marketing, and the Indonesian consumer landscape. What you'll do Business Development & Revenue Growth Own and manage a designated portfolio/book of high-value brands and media agencies across Indonesia. Pitch and secure ad spend commitments for Pinterest Ads, consistently meeting or exceeding quarterly and annual revenue targets. Identify new market opportunities, cold prospects, and underpenetrated categories (e.g., Beauty, Fashion, E-Commerce, FMCG, Home & Living, Travel). Strategic Account Management & Partnerships Build multi-threaded relationships with C-suite executives, Media Heads, and Brand Managers across top agencies and brands. Lead Business Reviews (QBRs/EBRs), joint business planning (JBP), and pitch presentations tailored to client goals. Educate the Indonesian market on Pinterest’s unique value proposition: visual search, high commercial intent, visual discovery, and shopping integration. Campaign & Performance Strategy Partner with internal Account Managers and Ad Operations specialists to design, execute, and optimize goal-oriented ad campaigns. Leverage data-driven storytelling, audience insights, and media attribution models to demonstrate return on ad spend (ROAS). Guide clients on creative best practices tailored for Pinterest (e.g., standard pins, video pins, carousel pins, product tags, shopping ads). Cross-Functional Collaboration & Market Intelligence Act as the advocate for Indonesian clients, sharing localized feedback and market trends with global Pinterest and Aleph teams. Stay updated on competitive digital landscapes (TikTok Ads, Meta Ads, Google Ads) to effectively position Pinterest Ads. What you will need for this role Experience: 5+ years of digital advertising sales, media agency, or key account management experience within the Indonesian market. Domain Knowledge: Strong understanding of performance and branding ad solutions, programmatic buying, attribution models, and full-funnel media planning. Agency Network: Existing, strong network of contacts across top media agency holding groups (e.g., WPP, Omnicom, IPG, Publicis, Dentsu, Havas) and direct enterprise brands in Indonesia. Communication Skills: Professional fluency in Bahasa Indonesia and English (written and spoken). Platform Familiarity: Direct experience working with social ad platforms (Pinterest, Meta Ads, TikTok Ads, or Google Display Network). Experience with e-commerce integrations and catalog ads is a strong plus. Mindset: Proactive, goal-oriented hunter-builder mindset comfortable navigating fast-paced environments. Education: Bachelor’s degree in Business, Marketing, Communications, or a related field. What you'll love about us Competitive Package: Base salary, performance-based bonus structure, and comprehensive local health benefits. Growth Opportunities: Direct exposure to global platform ecosystems and fast-track career development within Aleph’s international network. Flexibility: Hybrid work culture based in Jakarta, balancing office collaboration with remote flexibility. Culture: Collaborative, meritocratic environment that values innovation, autonomy, and delivering real business outcomes. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you! “Share our similarities, celebrate our differences.” – M. Scott Peck #ALEPH We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Carry out reviews under the Annual Compliance Monitoring Programme and help prepare reports for senior management and the Board. Monitor CySEC, ESMA and EU regulatory developments, assess their impact and follow up with the relevant teams. Prepare regulatory updates and support reports and responses to regulators. Conduct MiFID II target market assessments and ongoing product governance reviews. Review client requests for professional or experienced retail classification and document the rationale for each decision. Assess client vulnerability escalations, determine the appropriate action and document a timely human decision. Act as the primary contact person for compliance queries raised internally. Help draft and update compliance policies, procedures and the Internal Operations Manual. Conduct initial and periodic due diligence on outsourcing providers and other third parties. Maintain compliance registers and support internal audits, regulatory inspections and staff training. Requirements: Bachelor’s degree in Law, Finance, Business or related field. CySEC Advanced Certification, or availability to obtain it during the probation period. Minimum of 2-3 years of experience in compliance, preferably within the financial services industry, with a focus on online trading or brokerage. Experience with compliance monitoring, regulatory change or product governance. Sound judgment and the ability to prioritise time-sensitive cases. Strong written communication and organisational skills. Excellent written and verbal English communication skills. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: London Workplace: OnSite WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Workplace Coordinator, you'll support the day-to-day workplace experience in our London office — helping to keep operations running smoothly while contributing to initiatives that elevate our environment and support Harvey's growth. As a central point of contact for employees, guests and building management, you'll work closely with the Workplace Manager and partner with People Ops, IT and other support functions across everything from onboarding and events to day-to-day facilities. This is a practical, people-first role for someone who takes pride in the workplace experience and brings both structure and warmth to everything they do — helping to create an inclusive office environment that reflects Harvey's values and culture. This is a fully in-office role based in London, with an expectation of on-site presence Monday through Friday, 08:00 – 16:00 and some flexibility required on occasions for event coverage. WHAT YOU'LL DO Workplace Operations - Support the day-to-day running of the London office, helping to ensure the space is clean, stocked, safe and operating smoothly at all times - Be the first point of contact for employees, visitors and candidates — assisting with building access, event requests and the employee experience with warmth and professionalism - Handle packages, deliveries and day-to-day employee requests, escalating where needed - Track and respond to workplace tickets in a timely manner, ensuring requests are actioned promptly and escalating to the appropriate team where needed - Assist with office hospitality including lunch ordering, catering coordination, snacks, beverages and kitchen operations People & Culture - Assist with EMEA onboarding coordination — including catering, swag and office tours to help ensure new hires have a great introduction from Day 1 - Support the planning and execution of events that build connection: team lunches, all-hands, happy hours and company gatherings, working closely with the Workplace Manager on larger events and offsites WHAT YOU HAVE - 3+ years of experience in an office coordination, workplace support or administrative role, ideally at a fast-growing tech or startup company - A genuine passion for creating great workplace experiences and making people feel welcome - A proactive, can-do attitude — you notice what needs to be done and take initiative without being asked - Strong organisational skills with the ability to manage multiple tasks and priorities with care and attention to detail - Great interpersonal and communication skills — you're approachable, reliable and someone people naturally feel comfortable coming to for help - Some experience supporting vendor relationships or coordinating across multiple teams - Comfortable working in a fast-paced environment where priorities can shift quickly and no two days look the same DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LE1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed: OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS - Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. - Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. - Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders. DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE - Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. - Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. - Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability. MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE - Oversee technical support intake, issue management, critical incidents, and high-severity support cases. - Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. - Keep customers informed with timely communication, clear resolution plans, and proactive risk management. TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT - Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. - Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering. - Share structured customer insights with Product and Engineering to improve platform outcomes at scale. - Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted. REQUIREMENTS MUST-HAVES - 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role. - ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations. - 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments. - 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders. - 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes. - 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. - 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems. NICE-TO-HAVES - 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar. - 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes. - 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments. - 🧑‍💻 Background working with open-source, developer-first, or technical platform products. - 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company. - 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities. Why join us? At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes. You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.