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Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Canada - Remote; Toronto Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Drive high-impact security and infrastructure initiatives end-to-end. Lead complex, cross-functional programs spanning cloud infrastructure, platform security, identity and access management, detection and response, vulnerability management, and secure software delivery from problem definition through execution and sustained outcomes. - Own execution, planning, and program health. Be accountable for sequencing work, managing dependencies, tracking risk, and ensuring delivery of Sierra’s most critical security programs, with clear milestones and outcomes. - Help shape Sierra’s security strategy. Partner with security and engineering leadership to define priorities, investment areas, and execution plans that align risk reduction with platform growth, customer trust, and long-term scalability. - Build and strengthen security foundations. Drive programs that establish durable security primitives such as identity boundaries, access controls, logging and detection baselines, incident readiness, and secure defaults that future teams and features can confidently build on. - Translate ambiguity into clear execution. Decompose loosely defined security, risk, and compliance challenges particularly in emerging AI domains into structured programs, prioritized workstreams, and measurable outcomes. - Lead communication and alignment. Provide clear updates to leadership on program health, risks, dependencies, and tradeoffs; surface issues early and drive cross-functional alignment. WHO YOU'LL WORK WITH - Engineering: Infrastructure, Data Platform and Agent SDK engineers to shape technical requirements, manage dependencies, and deliver resilient systems. - Security & GRC: Security engineering, risk, compliance, and privacy partners to align on threat models, control strategy, audits, and risk management in a rapidly evolving AI landscape. - Product and GTM: Product, Agent Development, and Sales to operationalize security commitments and respond to sophisticated customer and regulator expectations. - Legal: On security terms, third-party risk, and contractual obligations. - Executive Leadership: Senior leaders who rely on you for clarity, prioritization, and confidence in Sierra’s security strategy and execution. WHAT YOU'LL BRING - Experience running security-focused technical programs in fast-growing SaaS or platform environments. - Strong technical fluency across cloud infrastructure, IAM, infrastructure as code, observability, secure CI/CD, and incident response. - Ability to execute through ambiguity, prioritize effectively, and keep teams moving. - Comfort operating in environments where things aren’t fully built yet and helping decide what needs to be built first. - Clear, concise communication with senior technical and business leaders. - A collaborative, pragmatic style with high ownership and high agency. EVEN BETTER... - Experience scaling security programs globally in AI-first or data-intensive SaaS environments. - Exposure to emerging AI risk, data governance, or agent and model-related security considerations. - Experience supporting security initiatives in public-sector, regulated and/or multi-cloud environments (AWS, GCP, Azure). - Relevant security, cloud, AI or technical program management certifications. - Familiarity with regulatory and compliance frameworks (ISO 27001, PCI DSS, FedRAMP, HIPAA) OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE: LangChain has strong technical credibility, a large developer community, and a lot worth saying. What we need now is someone to make sure we're saying it — consistently, strategically, and in ways that land. We're looking for a Head of Narratives to own how LangChain shows up in the world across communications, brand, social, and design. This is a role for someone who thinks like a media company operator: always-on publishing, sharp editorial judgment, a clear point of view on the themes that matter, and a relentless focus on getting great narratives in front of the right people at the right time. You'll lead an existing team of rockstars across brand, social, and design — each with deep expertise. Your job is to give the team a shared narrative direction, keep the output sharp and consistent, and make sure LangChain is building an audience that wants to hear from us. This is a player-coach role. You'll set the direction but you'll also be in the work — shaping editorial, giving creative feedback, and reviewing and writing. The right person is opinionated about what good looks like and hands-on enough to help get there.   WHAT YOU'LL DO: Communications - Define the themes and narratives LangChain is hitting. Spearhead the direction on what LangChain should be known for and translate that into a rolling communications strategy the whole team is working from. This is the backbone of everything else. - Own press and media relations. Kickstart our comms efforts, building and managing relationships with key journalists and outlets, drive proactive press coverage, and act as the point of contact for inbound media inquiries. - Shape executive visibility and thought leadership. Identify the moments, platforms, and formats where LangChain's leaders should have a voice, and help them show up with a clear, consistent point of view. - Lead announcement strategy. Plan and execute communications around major launches, funding, partnerships, and company milestones, working cross-functionally to make sure the story lands with the right audiences at the right time. - Set and uphold the communications standard. Define LangChain's voice in the outside world and the quality bar for anything that goes out under its name. Brand - Shape brand direction in close partnership with the brand lead. The brand lead focuses on brand voice, visual identity, and standards. You'll work closely together to align on where the brand is headed, what it stands for, and how it shows up — with narrative and brand informing each other rather than operating separately. - Stay close to major brand moments. Bring a point of view on concept and messaging for out-of-home, awareness campaigns, and other brand initiatives. Work with the brand lead to make sure what we're saying and how we're showing up are pulling in the same direction. - Make sure brand and narrative feel like one thing. The brand should feel like a natural extension of the editorial point of view, and vice versa. Social & Rich Media - Partner with the social lead on strategy, themes, and goals. The social lead focuses on growing LangChain's social channels and ways to amplify our content and messaging. Work together to ensure social is amplifying the themes and narratives the broader team is driving. - Shape LangChain's rich media approach together. Work with the social lead to develop a shared point of view on how video, audio, and other formats fit into the content mix — where they build audience, where they deepen credibility, and how to build the right execution muscle over time. - Track what's working, what's not, and use it to sharpen direction. Stay close to performance across content, comms, brand, and social to have a better sense on where to focus, what narratives are resonating, and where to double down. Brand Design - Lead the creative direction for brand design in close partnership with our brand designer. Own the visual vision for how LangChain looks and feels — and work day-to-day with our brand designer to translate that into execution across campaigns, content, comms, social, and brand moments. - Be a strong creative partner. Have a real point of view on what looks right, what earns trust with a technical audience, and where the work needs to go further. Give clear direction and help the designer do their best work. - Keep visual identity consistent across every channel. A media company looks like itself everywhere it shows up. Make sure LangChain does too. Team Leadership - Lead by being in it. Develop your team by being close to the work — giving useful feedback, shaping output, and raising the bar through example. - Build the operating rhythm. Establish the rituals and shared workflows — editorial planning, cross-functional reviews, publishing cadences — that help brand, social, comms, and design operate as a unit. - Connect narrative to the rest of the business. Translate what marketing, sales, product, and leadership need into a narrative strategy your team can execute — and keep everyone aligned as priorities shift.   WHAT WE'RE LOOKING FOR: - Ability to work like a media company operator. You think in publishing cadences, audience development, and narrative arcs — not just campaigns. You know what it takes to build an always-on narrative engine and keep it running at a high standard. - Player-coach. You've led creative, comms, or content teams and know how to develop people — but you stay close to the work and make it better by being in it. - Strong narrative instincts. You have a clear point of view on what makes a brand story work and can translate that into real direction across comms, brand, social, and design. - Analytically grounded. You track what's working, form a view on why, and use that to make better decisions about where to focus. You connect creative work to business outcomes. - Developer audience instincts. You understand what earns trust with technical audiences and can orient a creative team around that bar. - Collaborative and clear. You work well with strong practitioners who own their domains — building alignment without stepping on what they own. Nice to Have - Experience leading narrative, brand, or comms teams at a developer-focused company - Background in technical or developer marketing - Familiarity with the AI/ML ecosystem and the tools developers use to build - Track record running brand campaigns, including out-of-home or awareness programs Salary Range: $200K-$240K COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: London Workplace: OnSite ABOUT APTURA We build the evaluation datasets and RL environments that make AI reliable in domains where mistakes are expensive: finance, healthcare, and legal. Our team designs expert-curated training data, calibrated rubrics, and verifiable task environments for AI labs and startups pushing the frontier of what models can do in regulated industries. We're a small, lean, London based team that moves fast and takes the work seriously. Everyone contributes directly. Initiative is rewarded, and ownership is the default. If you want to shape how frontier AI learns to operate in the real world, we'd like to hear from you. ABOUT THE ROLE As a Member of Technical Staff on our Software Engineering team, you will build the platform that powers how Aptura operates and scales — the annotation tooling, workflow systems, quality control pipelines, and internal infrastructure that sit behind every dataset and environment we ship. Day to day, that looks like: designing expert task creation flows, building task assignment and review interfaces, writing the data pipelines that move outputs from domain experts into structured training sets, and integrating LLM-powered tooling directly into the product. Some days it's product engineering. Some days it's closer to infrastructure. The common thread is that the software you build is what lets a small team produce high-quality evaluation data at scale. You'll be the person who makes the platform real. Decide what gets built, how it gets built, and set the standard for how we build as we grow. WHAT YOU'LL DO - Build and own the core data annotation and workflow platform end to end — from task assignment and expert interfaces to quality control and dataset delivery - Design systems that support expert onboarding, task routing, review workflows, and QA at scale - Build and improve AI-integrated pipelines across the platform, including LLM-assisted annotation, automated checking, and model-in-the-loop workflows - Work directly with founders and domain operators to turn manual, bespoke processes into reliable, scalable software - Make strong product and engineering decisions in ambiguous, fast-moving situations — scoping, prioritising, and shipping without waiting for perfect specs - Help define how we build as a team: tooling choices, engineering standards, and product direction WHO WE'RE LOOKING FOR You will not be a good fit if you thrive in well-defined scopes and prefer a clear spec before moving. We are looking for people who are comfortable identifying what needs building, making a call, and shipping — often before the full picture is clear. You will not be a good fit if you like to go deep on one technical area for an extended period. We are looking for people who are energised by moving across product, infrastructure, data systems, and AI tooling — sometimes all in the same week. You will not be a good fit if you prefer to hand work off at the boundaries of your role. We are looking for people who want to own problems end to end, from the first conversation through to something live. You will not be a good fit if you aren't yet integrating AI into how you build day to day. We are looking for people who are already using LLMs and coding agents as part of how they work, and are excited to push that further. You will not be a good fit if you think of speed and quality as things you trade off against each other. We are looking for people who don't cut corners — they cut scope. We don't care about background, experience, or prestige. We want people who can demonstrate they will work hard, learn fast, and ship things that matter. Former founders, early engineers at startups, and people with infrastructure experience are a plus. NICE TO HAVE - Experience building internal tools, annotation platforms, workflow software, or operations-heavy products - Familiarity with modern product stacks: React, Next.js, TypeScript, Node.js, FastAPI, or similar - Exposure to AI products, LLM tooling, or evaluation workflows - Domain interest in finance, healthcare, or legal - Previous experience as an early or founding engineer On-site in London. Compensation (salary + equity) will be competitive.

Location: United States - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You'll own a large, high-value portfolio (~35 enterprise and strategic accounts) at the center of Smartcat's retention engine — with real autonomy over how you run renewals, multi-thread accounts, and drive expansion. This is a revenue-owning seat, not a support function: you'll operate independently, without dedicated CSM backing, partnering with Field Delivery Engineers on technical needs while you own customer outcomes end-to-end. MISSION Protect, renew, and expand Smartcat's enterprise and strategic customer base at scale — treating every renewal as a commercial motion and every account as an opportunity to multi-thread, uncover new stakeholders, and grow value. OUTCOMES Drive on-time gross renewals across your portfolio, identifying and addressing risk early through proactive stakeholder engagement and commercial positioning Generate expansion ARR within existing accounts through cross-sell, upsell, and adoption of new teams, departments, regions, and workflows (e.g., growing accounts from $20K → $80K+ ARR) Build and sustain multi-threaded relationships across business owners, functional leaders, procurement/finance, and VP/SVP/C-level executives — eliminating single-threaded risk Own an accurate renewal and expansion forecast, with clean CRM hygiene and early, clear risk escalation HOW YOU'LL RAMP By Day 30: Learn Smartcat's platform, AI/human-in-the-loop value story, and the full renewal lifecycle process Get up to speed on your ~35-account portfolio: renewal timing, current health, key stakeholders, and known risk signals Build working relationships with your Field Delivery Engineer partners and understand the cross-functional execution model By Day 60: Be running renewal conversations independently — from early risk identification through commercial positioning and negotiation Have multi-threaded at least a portion of your portfolio, identifying whitespace and expansion triggers in target accounts Maintain clean, forecast-ready CRM data and be calling renewal risk early and accurately By Day 90: Be fully accountable for on-time renewals and a predictable, accurate forecast across your full portfolio Have active expansion motions underway in multiple accounts, with credible, outcome-driven expansion narratives built Demonstrate consistent executive-level engagement (VP/SVP/C-level) across your book of business WHAT YOU'VE ACCOMPLISHED 3-5+ years in Account Management, Renewal Management, or Enterprise AM roles within high-growth SaaS A proven track record owning both renewals and expansion within existing accounts Experience managing large account portfolios (mid-market velocity, enterprise-level accounts) with strong commercial discipline Strong executive communication and negotiation skills, with experience selling into enterprise buying environments Comfort traveling and being onsite with customers A track record of operating with confidence, directness, and accountability — delivering uncomfortable truths and focusing on outcomes over activity Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We’re looking for a senior operator to own the quality bar behind Harvey’s human evaluations. As we scale globally, the volume of eval work is growing 10x, but volume only matters if the output is trusted. This role makes Human Data’s signal decision-grade: rigorous, calibrated, and reproducible enough that Product, Engineering, and AI Research act on it to ship. As a member of our Evaluation Operations team, you’ll work alongside our Evaluation Operations Manager (who runs throughput and coordination) and partner closely with Applied Legal Researchers, Product, Engineering, and AI Research. You'll set the standard for what "good" looks like across eval data and methodology, and own the data analyses to make conclusions that teams will rely on, building the stakeholder trust that lets EPD act on the signal. WHAT YOU'LL DO - Own the quality bar for Harvey’s human evaluations: define what “good” looks like for eval methodology and data analysis, and produce decision-grade outputs for EPD - Author and maintain the evaluation guidelines, instructions, and databases that contract attorneys work from - Standardize and streamline rubric and evaluation design into repeatable templates and one documented methodology, partnering with Applied Legal Research (ALR), who supplies feature-specific legal depth - Own contract-attorney quality: onboarding, calibration training, inter-rater reliability, and the feedback loop (including benchmarks and gold references) that keeps judgment consistent across attorneys and over time - Conducting quantitative and qualitative statistical analyses, diagnosing error states, investigating root causes, and turning raw eval results into a structured, prioritized signal Product and ALR can act on - Run QA on vendor and contract-attorney deliverables against a defined bar before results inform a launch decision - Ensure the quality bar holds across jurisdictions and non-English geographies as coverage expands - Establish one standard, documented way to analyze eval results, and build lightweight operational dashboards to track rater capability and eval-program health - Support ALR in a review step that certifies an evaluation is sound before it scales to contract attorneys - Partner with ALR and Analytics to determine where human eval aligns with online signal and where it can provide expanded insights WHAT YOU HAVE - 6+ years in product operations, research operations, evaluation/QA operations, or quality program management - A track record of owning quality inputs (guidelines, instructions, benchmarks, QA procedures) for complex, expert-driven or human-in-the-loop work - Experience onboarding, training, and calibrating a distributed pool of expert raters, annotators, or reviewers, and running the feedback loop that improves their quality over time - Enough grounding in measurement concepts (calibration, inter-rater reliability, sampling, rubric design) to independently set up and own the quality of our evaluation loop yourself - Experience with running quantitative and qualitative data analyses, interpreting and running statistical tests on evaluation data (natively or with AI tool support), and communicating conclusions to various stakeholders - A record of scaling and streamlining evaluation quality processes under shipping pressure, with a bias toward documentation and reproducibility over one-off analysis - Ability to work deeply with domain experts (e.g., ALR / lawyers) and translate nuanced judgment into repeatable, documented standards - Strong cross-functional coordination across Product, Engineering, Research, ALR, and data providers/vendors - Clear communicator who can build credibility and trust with stakeholders - Bias to action and high ownership, from writing the guideline to auditing a vendor batch line by line BONUS POINTS - Experience in legal tech or working with domain experts in regulated industries - Experience owning quality across multiple markets, languages, or jurisdictions - Built calibration, inter-rater reliability, or capability-tracking systems for annotation or evaluation pipelines - Experience transitioning evaluation work in-house or otherwise improving evaluation ROI - Familiarity with LLM-as-judge / automated evaluation used alongside human eval - Early employee at a hyper-growth startup, or experience at a world-class product or platform operations org COMPENSATION $155,400 - $233,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Program Manager for the Legal Engineering organization, you will be joining Harvey's Legal Engineering organization to drive the operational infrastructure that enables one of the company's fastest-growing GTM functions to scale effectively. The Legal Engineering team partners directly with the world's leading law firms and professional services providers to deploy AI-powered solutions, and this role ensures that the programs, processes, and systems underpinning the team operate with rigor and consistency. You will partner with Legal Engineering managers, Sales Operations, Product, and leadership to translate strategic priorities into executable programs that drive measurable outcomes. It is a rare opportunity to build program management from the ground up within a high-growth function at the intersection of AI and legal services. WHAT YOU'LL DO - Design and execute end-to-end programs that support the Legal Engineering team's operational rhythm. - Build and maintain the processes, tooling, and documentation that enable Legal Engineering managers to operate consistently across regions (US, EMEA, APAC). - Drive change management initiatives as the Legal Engineering organization scales, ensuring smooth adoption of new processes and tools. WHAT YOU HAVE - 4–7 years of experience in program management, operations, or enablement within a high-growth technology or professional services environment. - Demonstrated ability to design and deliver cross-functional programs from concept through execution, managing multiple stakeholders and competing priorities. - Strong communication and facilitation skills with the ability to influence without authority across a distributed organization. - Experience with change management, process design, and operational scaling in fast-paced environments. - Comfort with ambiguity and a bias toward action—able to build structure where none exists and iterate quickly. - Familiarity with GTM functions, legal technology, or AI products is a strong plus. COMPENSATION $155,100-$232,700 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LS1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're always looking for thoughtful, driven Engineering Managers to add to our org. Some of our teams are building customer-facing product and workflows; others keep our distributed systems reliable, observable, and ready to scale. Whichever kind of problem energizes you, if you lead people well, hold a high technical bar, and drive work to completion without waiting to be handed a plan, we want to hear from you. About Customer.io Over 9,000 companies—from scrappy startups to global brands—use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data—what people do or don't do inside a web or mobile app. Under the hood: Go, React, and AI help us ship fast and scale with confidence. What we value Ownership. You set direction and see initiatives through. You create clarity when things are murky and set the path forward rather than waiting for one to be defined, and you're motivated by impact—not just intention. You hold yourself and your team accountable to shipping, not just staying busy. Leaders who can do both. You operate at the strategic level and stay close to the technical work. You can align stakeholders on a plan and earn your engineers' respect in the same day—you don't choose between vision and execution, you hold both. A drive to execute through resistance. Competing priorities, skeptical stakeholders, tired teams—you've moved work forward anyway. You name the resistance, make the call, and own the milestones and the misses. An AI-first mindset. AI is central to how you build and how you lead your team to build. You have a real, concrete point of view on AI-native development, you use agentic tooling yourself, and you bring it into how your squad operates. A healthy skepticism for "the way things are done." You bring rigor and pragmatism. Best practices matter—but never more than forward motion. You know when to build, when to buy, and when to wait—and you're comfortable making the call with incomplete information, then adjusting as you learn. What you'll do Care deeply about our customers and their outcomes Lead your squad to deliver real customer value by owning projects end to end—from planning through delivery, quality, and follow-through Drive execution: set milestones, keep work moving through ambiguity and competing priorities, and ship in small, observable increments rather than waiting for a release window Make confident decisions when the path isn't obvious, and lead your team through them Set the operating rhythm that helps your team move fastest, rather than defaulting to ceremony for its own sake Ensure your squad's solutions are scalable, architecturally sound, flexible, and secure, with strong peer-review, QA, documentation, deployment, logging, and monitoring practices Stay close to the work—jump into design reviews, architecture calls, and incidents rather than watching from a distance Provide direct, timely, and specific coaching, and create meaningful development opportunities for your direct reports Participate in an on-call rotation as required, supporting the reliability of the systems you build Hire, onboard, and manage performance so the right people are in place to hit your squad's goals Bring an AI-native perspective—use AI tools to accelerate the team's velocity and help everyone prototype faster and ship smarter Partner across engineering and other departments to align efforts with customer success, and reach higher when our customers are having a bad day What we're looking for 3+ years managing engineers at a SaaS company (B2B or B2C), ideally early-to-mid-stage A track record of driving execution—concrete delivery outcomes with milestones, dates, and "I drove" ownership, especially in complex or fast-moving environments A strong technical background—you can hold your own in architecture conversations and design reviews, represent your squad's technical choices across the company, and you've shipped real work recently enough to stay credible Comfort operating with high autonomy and little prescribed structure—you create your own clarity and make difficult tradeoffs between competing priorities Demonstrated AI-native leadership—not just personal fluency, but bringing AI-first practices into how your team builds Experience building high-performing, inclusive, and collaborative teams Clear, concise, and direct communication, both verbal and written Compensation & Benefits We believe in transparency. Starting salary for this role is $185,000-$215,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave , unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Recruiter Call (30 mins) - Let's chat about what you're looking for, your leadership style, and how we work. Hiring Manager Interview (60 mins) - Deep dive into your experience leading teams, your technical philosophy, and how you think about building organizations. People Partner Interview (30 mins) - Explore your leadership style, management philosophy, and approach to supporting high-performing teams with our engineering people partner. Technical Interview (60 mins) - Engage in a collaborative system design conversation focused on scaling challenges. Take-Home Assignment - Submit a short written retrospective on a project you’ve led as an Engineering Manager. Retrospective Review Call (60 mins) - We’ll use your written submission as the foundation for a deeper conversation. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: This early-career Notino Experience Program Manager role is for a builder who thrives in ambiguity and turns it into momentum. You’ll wear many hats across the People team, but your core job is to jump in, chart the path, and drive high-impact projects based on business priorities—bringing clarity, aligning cross-functional partners, and executing quickly so the team can deliver meaningful employee experiences across EMEA and APAC. You’ll succeed here if you’re deeply curious, eager to grow, and excited to hone your craft in People. This is a launchpad opportunity to learn from strong leaders, build expertise across the full spectrum of People work, and help shape moments that matter—bringing energy, optimism, and genuine care for people while helping build a workplace where everyone can do the best work of their careers. As the regional anchor for how Notion’s global people & environment programs come to life outside the U.S., you’ll sit at the intersection of global vision and local execution. Based in Dublin and reporting to the Notino Experience & Environment Lead for APAC & EMEA, you’ll partner closely with the Global Experience Programs team in AMER and environment teams across Dublin, Sydney, Tokyo, Seoul, and Hyderabad—translating global programs into locally relevant, high-quality experiences and building the operational infrastructure to deliver them consistently at scale. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Own regional program operations. Take end-to-end ownership of key people programs across EMEA and APAC — from onboarding and performance cycles to engagement surveys and talent retention initiatives. You'll research, plan, launch, and iterate. - Bridge global and local. Act as the connective layer between the Global Experience Programs team and on-the-ground environment teams. You'll translate global frameworks into locally relevant experiences. - Build the infrastructure. Create processes, playbooks, and agents that make local execution easier and more consistent across markets. Think onboarding workflows, program calendars, and repeatable delivery frameworks. - Elevate Affinity Groups. Partner with Affinity Group leads across the region to strengthen their programmes, provide operational support, and help surface retention and engagement insights from within those communities. - Use data to drive decisions. Build and maintain dashboards that track program health, adoption, and outcomes. Use what you learn to run experiments, course-correct quickly, and demonstrate ROI. - Partner cross-functionally. Work closely with People Partners, NoE , Recruitment and business leaders to align people programs with organisational goals and ensure an inclusive, well-supported employee experience. - Champion the Notion Experience. Help craft and bring to life a more distinct Notino Experience brand across EMEA and APAC — reimagining how we work, how we connect, and what it feels like to be a Notino in your region. SKILLS YOU'LL NEED TO BRING: - Programatic: experience running people programs end-to-end, across multiple markets & time zones. - AI-native mindset: you’re “AI‑pilled” in the best way: you proactively use AI tools to speed up research, ops, and communication, and you’re excited to build AI agents/playbooks. - Project management: strong skills and the ability to hold many moving pieces. - Stakeholder trust: you build trust naturally across levels, from team members to executive partners. - Bias toward action: you’re resourceful, scrappy when needed, and energised by a fast-moving environment. - Change management: experience driving change at a high-growth company — you know how to bring people along, not just roll things out. - Executive presence: you’re comfortable presenting to and partnering with senior leaders. NICE TO HAVES: - Familiarity with or enthusiasm for Notion - Experience working across APAC and EMEA markets, with an understanding of cultural nuance in employee experience. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €45,000 - €70,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York City Office Workplace: Hybrid Allara https://www.allarahealth.com is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by thousands of women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes https://cdn.prod.website-files.com/637f55cdd2e0aa051d497c52/68e6aa0f8fcce5c60e922219_Outcomes%20Impact%20Report%202025%20Web%20Display.pdf. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're looking for a Staff Software Engineer to help build the technical foundation that will scale our platform and transform women's healthcare delivery. You'll design and build resilient, event-driven distributed systems, from AI-powered health companions that help women manage their conditions to complex integrations with healthcare systems nationwide. This is an opportunity to write code that matters: shaping engineering best practices, mentoring a growing team, and directly impacting how hundreds of thousands of women access personalized care. Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed. Your Impact - Design and implement scalable distributed architectures that support personalized care delivery for a rapidly growing patient base - Own technical initiatives across the stack, from AI/ML-powered health guidance tools to EMR, billing, and scheduling integrations - Help define engineering standards, architectural patterns, and best practices that enable the team to move fast without breaking things - Mentor and grow engineers across the team, fostering a culture of technical excellence and collaborative problem-solving - Partner with product, clinical, and data teams to translate complex healthcare requirements into elegant technical solutions - Drive build vs. buy decisions, technology selection, and infrastructure investments that balance current needs with future scale Required Qualifications - 7+ years of software engineering experience, with 2+ years in a Staff or Principal role - Proven track record designing and building distributed systems at scale, with a deep understanding of system design tradeoffs - Strong full-stack capabilities with expertise in modern backend technologies (Python, TypeScript, Go, or similar) and AWS - Experience architecting systems in regulated industries (healthcare, fintech) with considerations for security, compliance, and data privacy - Demonstrated ability to mentor engineers and elevate team technical capabilities through code review, design guidance, and knowledge sharing - Excellent communication skills; able to articulate complex technical concepts to both technical and non-technical stakeholders Bonus Points - Background in healthcare technology, including EMR integrations, HL7/FHIR standards, or telehealth platforms - Experience building AI agents or Model Context Protocol (MCP) integrations - Prior experience at a high-growth startup, particularly during scaling phases (Series B–D) - Familiarity with Next.js and CQRS What Allara Offers: Compensation & Career Growth - $201,000 - $250,500 with opportunities for advancement - Equity - Professional development & employee learning programs Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, location, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks. Work Environment & Flexibility - 3-day hybrid in NYC - Unlimited PTO & 11 company holidays Health & Wellness - Medical, dental, and vision benefits - Health Savings Account (HSA) & Flexible Spending Account (FSA) - Long- and short-term disability coverage - Annual employee wellness stipend Family & Future Planning - 401(k) plan - Parental leave & family planning support benefits Additional Perks - Company-issued laptop - Annual work-from-home stipend - Commuter benefits (if applicable) - A collaborative, mission-driven culture focused on improving patient care At Allara https://www.allarahealth.com/, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Location: Singapore Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. The Role We are launching a high-intensity lead generation initiative to accelerate merchant acquisition for our acquiring and banking business. This role is ideal for a highly motivated field sales professional who thrives in a fast-paced, field-based environment driven by volume, relationship-building, and measurable results. You will be responsible for developing referral partnerships, generating new business opportunities, and serving as the primary representative within your assigned territory. Key Objectives: Secure signed referral agreements with agents and partners to generate a high volume of new business opportunities. Drive a consistent referral pipeline of newly incorporated companies through targeted monthly acquisition goals. Maintain regular face-to-face engagement with assigned agents and referral partners. Increase awareness and adoption of the company's acquiring and banking solutions among partners. Achieve acquisition and referral activation KPIs through effective relationship management and conversion strategies. Responsibilities: Identify, engage, and onboard referral partners, including agents, corporate service providers, and incorporation intermediaries. Negotiate and close referral agreements to expand the partner network. Build and maintain long-term relationships with partners to maximize referral activity and business growth. Deliver compelling presentations on acquiring and banking solutions to prospective partners and merchants. Drive merchant acquisition through referrals and direct business development efforts. Collect market feedback and partner insights to support business improvements. Maintain accurate CRM records of meetings, agreements, referrals, and sales activities. Track performance against acquisition, activation, and conversion targets. Continuously engage partners to ensure strong activation rates and sustained referral flow. Requirements: Previous experience in field sales. Proven success in high-volume customer acquisition or lead generation environments. Experience working with brokers, agents, distributors, referral networks, or channel partners is highly advantageous. Demonstrated ability to build trust and develop business relationships quickly. High resilience, self-motivation, and comfort operating in a target-driven environment. Ability to manage multiple partner relationships while maintaining attention to detail. Comfortable following structured sales processes and outreach strategies. Adaptable and capable of working independently in a dynamic environment. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Hong Kong; Singapore Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. The Role We are launching a high-intensity lead generation initiative to accelerate merchant acquisition for our acquiring and banking business. This role is ideal for a highly motivated field sales professional who thrives in a fast-paced, field-based environment driven by volume, relationship-building, and measurable results. You will be responsible for developing referral partnerships, generating new business opportunities, and serving as the primary representative within your assigned territory. Key Objectives: Secure signed referral agreements with agents and partners to generate a high volume of new business opportunities. Drive a consistent referral pipeline of newly incorporated companies through targeted monthly acquisition goals. Maintain regular face-to-face engagement with assigned agents and referral partners. Increase awareness and adoption of the company's acquiring and banking solutions among partners. Achieve acquisition and referral activation KPIs through effective relationship management and conversion strategies. Responsibilities: Identify, engage, and onboard referral partners, including agents, corporate service providers, and incorporation intermediaries. Negotiate and close referral agreements to expand the partner network. Build and maintain long-term relationships with partners to maximize referral activity and business growth. Deliver compelling presentations on acquiring and banking solutions to prospective partners and merchants. Drive merchant acquisition through referrals and direct business development efforts. Collect market feedback and partner insights to support business improvements. Maintain accurate CRM records of meetings, agreements, referrals, and sales activities. Track performance against acquisition, activation, and conversion targets. Continuously engage partners to ensure strong activation rates and sustained referral flow. Requirements: Previous experience in field sales. Proven success in high-volume customer acquisition or lead generation environments. Experience working with brokers, agents, distributors, referral networks, or channel partners is highly advantageous. Demonstrated ability to build trust and develop business relationships quickly. High resilience, self-motivation, and comfort operating in a target-driven environment. Ability to manage multiple partner relationships while maintaining attention to detail. Comfortable following structured sales processes and outreach strategies. Adaptable and capable of working independently in a dynamic environment. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: New York Workplace: Hybrid Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Marketing team shapes how the world sees and experiences Attio. We think strategically, move fast, and obsess over quality—from acquisition to brand to product marketing. We experiment constantly, craft clear narratives, and focus relentlessly on what drives growth. We’re looking for a Demand Generation Lead to own one of Attio’s most important growth opportunities: building the demand engine that helps us win larger customers. You’ll lead our demand generation strategy across mid-market and enterprise accounts. Working closely with Sales, SDRs, Product Marketing, Growth Marketing, and Studio, you’ll build and scale our account-based marketing motion, lead field marketing initiatives, define our lead qualification strategy, and create the programmes that consistently generate qualified pipeline. This is a hands-on, high-impact role suited to someone who combines strategic thinking with exceptional execution. You’ll be responsible for standing up new programmes, partnering closely with Sales, and continuously optimising how demand is generated, nurtured, and converted into pipeline as Attio continues to scale. WHAT YOU’LL DO Demand generation: Own Attio’s demand generation strategy, delivering integrated campaigns that generate qualified pipeline across mid-market and enterprise accounts. Account-based marketing: Build and scale our ABM programme, partnering closely with Sales to engage high-value target accounts. Field marketing: Plan and execute events, executive dinners, roundtables, and other in-person experiences that accelerate pipeline and strengthen customer relationships. Lead management: Own lead qualification, scoring, nurture programmes, and sales handoff processes to maximise conversion throughout the funnel. Sales partnership: Work closely with Sales and SDRs to align on pipeline goals, enable account engagement, and continuously improve campaign performance. Performance optimisation: Measure campaign effectiveness, uncover insights, and continually experiment to improve pipeline generation and marketing ROI. WHAT YOU’LL BRING Demand generation expertise: A proven track record of building and scaling demand generation or account-based marketing programmes that drive measurable pipeline growth within B2B SaaS. Strategic ownership: Experience operating in a senior, high-autonomy role, building new marketing programmes and influencing cross-functional stakeholders. Marketing operations: Strong understanding of lead scoring, qualification frameworks, funnel management, and sales handoff processes. Commercial mindset: Strong analytical skills, with the ability to use data to inform decisions and optimise marketing performance. Cross-functional collaboration: Experience partnering effectively with Sales and SDR teams around shared pipeline goals. Executional excellence: Excellent project management and organisational skills, with the ability to manage multiple initiatives in a fast-paced environment. WHAT WE OFFER - US benefits - Competitive salary of $185,000 - $225,000 - Equity in an early-stage tech company on an incredible trajectory - 25 days holiday plus local public holidays - Apple hardware - Medical, dental, and vision coverage through Sequoia One - 401K - Enhanced family leave - Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far) WHAT DOES THE HIRING PROCESS LOOK LIKE? - Initial conversations - 30-minute intro with a member of our Talent team - 30-minute track record interview with our VP Marketing - Core interviews - A set of working sessions exploring your approach to demand gen and ABM strategy, pipeline and MQL thinking, and values alignment - Final stage - 30-minute closing conversation with a member of our leadership team - Offer call (if it's a mutual fit)

Location: Poland Workplace: OnSite ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role: We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Financial Services. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish financial institutions — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Financial Services & Insurance, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for financial services institutions. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Polish financial services organizations. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Polish financial services sector, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements 1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. 2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. 3. Well-connected in the Polish financial services landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. 4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. 5. Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures. 6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. 7. Passion for voice and audio AI and how it can unlock transformative value for customers. 8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. 9. Native or full professional proficiency in Polish; strong English for internal collaboration. Location: This is an in-country role with a preference for a candidate based in Warsaw. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.